HIBL
Divisional Director - Casualty Claims page is loaded Divisional Director - Casualty Claims Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id R Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. The Role To lead the Care and Bioscience/Clinical Trials claims teams in London and Milton Keynes and to deal with own assigned, larger clients, ensuring excellent and efficient client service in relation to claims. Involved in winning new business, including being part of tenders, alongside the placing team. They are regarded as a senior member of the claims department, contributing towards functional operating plans and strategic vision. Key Responsibilities Delivers high quality advice to the business in a practical and commercially focused way in relation to their area of subject matter expertise Responsible for implementing operational plans for their team in order to achieve business goals Drives business performance through others, facilitating effective planning, control and support mechanisms to ensure delivery of the business plan in line with stakeholder expectations Manages assigned projects and contribute to other projects as required Provides relevant management information to senior management Contributes to the strategic vision for their area of specialism Develops strong relationships with markets and contributes to the identification of opportunities and business growth Deals with producing brokers and clients on larger more complex accounts and claims, ensuring their needs are best met Create comprehensive claims documents Ensure up to date records are maintained at all times on the Group systems Interprets instructions and issues arising, and then implement actions according to policies and procedures Acts as a senior referral escalation point for their team to ensure that decisions and actions taken are appropriate and any queries raised by key clients are handled effectively Provides for expert level technical oversight of high exposure claims to ensure files are investigated, evaluated, reserved and managed in a timely manner Drives a superior claims experience and ensures continuous improvement through the development and implementation of initiatives involving people, processes and technology Applies advanced expertise to review relevant documentation and present claims to underwriters, ensuring appropriate feedback/information and updates are provided to clients and insurers Lead Claims input for new business and tenders as required Takes the lead in ensuring the team's claims data capture is accurate and relevant Leads data projects across the department and ensures the team is delivering on those Monitors the administrative processes to ensure workflows, and systems are compliant and meet agreed service levels Implements and supervises internal claims procedures, risk management and regulatory requirements, ensuring these are followed and any deviations identified and investigated Work in conjunction with Operations to support and implement Shared Services / Milton Keynes processing functions Skills & Attributes Extensive experience of working within the insurance environment in a Claims capacity Experience of working as a claims specialist within the Lloyds and international markets Experience of working in a high pressure, multitask environment Has some experience of managing and coaching others in a team Detailed knowledge and understanding of the insurance sector Strong awareness of the regulatory environment and requirements along with how these impact on the Operating Entity's activities as well as their own business unit Strong understanding of Operating Entity / Group objectives and how own role/team contributes to these. Able to supervise and delegate work Customer focused approach and ensures their team adopts these behaviours Is confident and has good communication skills including, written, verbal and face to face Able to work independently and use initiative Strong negotiation skills Analytical and able to make good decisions Able to contribute to and develop operating strategies for the claims function. Able to work flexibly to achieve tight deadlines/targets Reacts positively to change Calm and resilient under pressure An ability to learn and share learning Coaching skills and the ability to manage more junior members of the team Computer literate Qualifications Attainment of the LLMIT(Lloyd's and London Market Introductory Test) Working towards or has attained the ACII Strong understanding of Liability and Property insurance required What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working . If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent
Divisional Director - Casualty Claims page is loaded Divisional Director - Casualty Claims Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id R Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. The Role To lead the Care and Bioscience/Clinical Trials claims teams in London and Milton Keynes and to deal with own assigned, larger clients, ensuring excellent and efficient client service in relation to claims. Involved in winning new business, including being part of tenders, alongside the placing team. They are regarded as a senior member of the claims department, contributing towards functional operating plans and strategic vision. Key Responsibilities Delivers high quality advice to the business in a practical and commercially focused way in relation to their area of subject matter expertise Responsible for implementing operational plans for their team in order to achieve business goals Drives business performance through others, facilitating effective planning, control and support mechanisms to ensure delivery of the business plan in line with stakeholder expectations Manages assigned projects and contribute to other projects as required Provides relevant management information to senior management Contributes to the strategic vision for their area of specialism Develops strong relationships with markets and contributes to the identification of opportunities and business growth Deals with producing brokers and clients on larger more complex accounts and claims, ensuring their needs are best met Create comprehensive claims documents Ensure up to date records are maintained at all times on the Group systems Interprets instructions and issues arising, and then implement actions according to policies and procedures Acts as a senior referral escalation point for their team to ensure that decisions and actions taken are appropriate and any queries raised by key clients are handled effectively Provides for expert level technical oversight of high exposure claims to ensure files are investigated, evaluated, reserved and managed in a timely manner Drives a superior claims experience and ensures continuous improvement through the development and implementation of initiatives involving people, processes and technology Applies advanced expertise to review relevant documentation and present claims to underwriters, ensuring appropriate feedback/information and updates are provided to clients and insurers Lead Claims input for new business and tenders as required Takes the lead in ensuring the team's claims data capture is accurate and relevant Leads data projects across the department and ensures the team is delivering on those Monitors the administrative processes to ensure workflows, and systems are compliant and meet agreed service levels Implements and supervises internal claims procedures, risk management and regulatory requirements, ensuring these are followed and any deviations identified and investigated Work in conjunction with Operations to support and implement Shared Services / Milton Keynes processing functions Skills & Attributes Extensive experience of working within the insurance environment in a Claims capacity Experience of working as a claims specialist within the Lloyds and international markets Experience of working in a high pressure, multitask environment Has some experience of managing and coaching others in a team Detailed knowledge and understanding of the insurance sector Strong awareness of the regulatory environment and requirements along with how these impact on the Operating Entity's activities as well as their own business unit Strong understanding of Operating Entity / Group objectives and how own role/team contributes to these. Able to supervise and delegate work Customer focused approach and ensures their team adopts these behaviours Is confident and has good communication skills including, written, verbal and face to face Able to work independently and use initiative Strong negotiation skills Analytical and able to make good decisions Able to contribute to and develop operating strategies for the claims function. Able to work flexibly to achieve tight deadlines/targets Reacts positively to change Calm and resilient under pressure An ability to learn and share learning Coaching skills and the ability to manage more junior members of the team Computer literate Qualifications Attainment of the LLMIT(Lloyd's and London Market Introductory Test) Working towards or has attained the ACII Strong understanding of Liability and Property insurance required What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working . If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent
HIBL
Divisional Director - Head of Business Development page is loaded Divisional Director - Head of Business Development Apply locations London time type Full time posted on Posted 15 Days Ago time left to apply End Date: September 29, 2025 (30+ days left to apply) job requisition id R Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. The Role The Divisional Director - Head of Business Development, Financial Institutions is responsible for the overall performance, growth and success of their assigned business pillar. They will implement their business strategies, working with their senior management team, in order to grow shareholder value and develop their team and will allocate budget and other resources in line with their business plans and strategic targets. The Divisional Director - Head of Business Development, Financial Institutions is an experiencedproducer and client handler, highly networked in at least one FI area that demonstrate experience of building and creating growth. They will need to project manage and in some cases, assist with complex placements dealing with high value accounts. Experience in successful cross selling and sector knowledge across our sectors is important. This role will also work collaboratively with other team members and support more junior members of the Team. What you'll do Develop and articulate compelling value propositionsto support business growth and market differentiation. Lead and refine marketing strategy, ensuring alignment with business objectives and market trends. Generate innovative ideasto explore new markets, territories, and growth opportunities. Contribute to international strategy developmentwhere applicable, ensuring local relevance and global consistency. Drive growth of our FL/FI proposition, while enhancing our strategic cross-selling model across services and sectors. Identify and implement efficiency improvementsto streamline operations and enhance productivity. Support team education and capability buildingaround sector trends, market developments, and strategic initiatives. Who we're looking for Extensive experience of working as an insurance broker/account executive/technical expert Experience of a high pressure, multi-task environment Detailed knowledge of the insurance market Specific Product area knowledge and in depth understanding of related wordings Advanced understanding of relevant regulatory and legal frameworks in relation to the clients' risk profile/requirements Understanding of P&L components/impacts A reasonable awareness of data and emerging technologies and how they apply within the insurance environment Good communication and negotiation skills High impact presentation skills Demonstrable competency in strategic thinking, planning and business development Good organisational and leadership abilities with high levels of personal integrity Good decision-making and problem-solving skills Experience in managing people. Qualifications GCSE Math's and English (or equivalent) A levels Degree preferred Attainment of the LLMIT(the Lloyd's and London Market Introductory Test), where relevant to the role What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working . If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Similar Jobs (1) Head of Technology and Data locations London time type Full time posted on Posted 13 Days Ago Howden began in 1994, as just three people and a dog. Now there are 17,000 of us, and we're a leading global insurance group, managing $38bn of premiums for our clients. Our largest shareholder group is us - the people who work in the business - supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They're invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
Divisional Director - Head of Business Development page is loaded Divisional Director - Head of Business Development Apply locations London time type Full time posted on Posted 15 Days Ago time left to apply End Date: September 29, 2025 (30+ days left to apply) job requisition id R Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. The Role The Divisional Director - Head of Business Development, Financial Institutions is responsible for the overall performance, growth and success of their assigned business pillar. They will implement their business strategies, working with their senior management team, in order to grow shareholder value and develop their team and will allocate budget and other resources in line with their business plans and strategic targets. The Divisional Director - Head of Business Development, Financial Institutions is an experiencedproducer and client handler, highly networked in at least one FI area that demonstrate experience of building and creating growth. They will need to project manage and in some cases, assist with complex placements dealing with high value accounts. Experience in successful cross selling and sector knowledge across our sectors is important. This role will also work collaboratively with other team members and support more junior members of the Team. What you'll do Develop and articulate compelling value propositionsto support business growth and market differentiation. Lead and refine marketing strategy, ensuring alignment with business objectives and market trends. Generate innovative ideasto explore new markets, territories, and growth opportunities. Contribute to international strategy developmentwhere applicable, ensuring local relevance and global consistency. Drive growth of our FL/FI proposition, while enhancing our strategic cross-selling model across services and sectors. Identify and implement efficiency improvementsto streamline operations and enhance productivity. Support team education and capability buildingaround sector trends, market developments, and strategic initiatives. Who we're looking for Extensive experience of working as an insurance broker/account executive/technical expert Experience of a high pressure, multi-task environment Detailed knowledge of the insurance market Specific Product area knowledge and in depth understanding of related wordings Advanced understanding of relevant regulatory and legal frameworks in relation to the clients' risk profile/requirements Understanding of P&L components/impacts A reasonable awareness of data and emerging technologies and how they apply within the insurance environment Good communication and negotiation skills High impact presentation skills Demonstrable competency in strategic thinking, planning and business development Good organisational and leadership abilities with high levels of personal integrity Good decision-making and problem-solving skills Experience in managing people. Qualifications GCSE Math's and English (or equivalent) A levels Degree preferred Attainment of the LLMIT(the Lloyd's and London Market Introductory Test), where relevant to the role What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working . If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Similar Jobs (1) Head of Technology and Data locations London time type Full time posted on Posted 13 Days Ago Howden began in 1994, as just three people and a dog. Now there are 17,000 of us, and we're a leading global insurance group, managing $38bn of premiums for our clients. Our largest shareholder group is us - the people who work in the business - supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They're invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
HIBL
Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. What is the role? Our Carrier Management team is seeking an Associate Director to drive client engagement, deliver strategic insights, and build strong relationships with key internal and external stakeholders. Reporting directly to the Head of Carrier Management, this role will support the team's mission to advise insurance carriers on a range of critical areas aimed at driving their commercial and operational success. The Carrier Management team specialises in providing tailored consultancy services, including identifying growth opportunities, developing sponsorship initiatives, delivering market insights, and enhancing overall carrier performance. An Associate Director will be instrumental in these efforts by understanding client needs, analysing market trends, and supporting the development of innovative, bespoke solutions that align with client objectives. With a strong emphasis on collaboration, data analysis, and strategic thinking, the role requires a proactive individual who thrives in a fast-paced and dynamic environment. The ideal candidate will possess a deep understanding of insurance market trends, excellent organisational skills, and the ability to communicate complex concepts effectively to both internal and external stakeholders. What will you be doing? Strategic Planning & Business Growth Shapes business strategy by understanding clients' evolving needs and advising on how Howden Markets can provide tailored solutions. Supports the execution of key strategic initiatives, including carrier agreements, portfolio design, and digital and data strategies. Contributes to the development and implementation of the Group's high-level insurer strategy, ensuring alignment with business objectives. Helps align external clients (e.g. carrier partners) with the Group, as well as internal teams within Howden Markets. Leads the delivery of client services, including carrier engagement, insights, dashboards, and trading platforms. Analyses data effectively to support business functions, utilising tools such as Microsoft Excel. Acts as a key point of contact for client queries, ensuring timely and effective resolutions. Assists in identifying and evaluating solution options, making informed recommendations. Produces comprehensive data analysis, reports, and presentations to support projects. Prepares new business proposals to meet client needs and secure future opportunities. Identifies potential risks, escalating concerns and ensuring proactive mitigation. Stays informed on industry trends, competitor activity, and emerging opportunities. Client Relationships & Collaboration Develops strong relationships with internal business units and external stakeholders to drive collaboration. Manages and nurtures strategic client and insurer relationships to ensure expectations are met and compliance is maintained. Serves as a key point of contact for client requirements, issues, and queries, ensuring smooth communication across the Group. Assists with account management challenges, escalating where necessary. Strengthens client relationships to unlock future business opportunities. Maintains strong partnerships with third-party solution providers and market/carrier capacity providers where required. What are we looking for? Experience in an account management, business development, or similar client-facing role, ideally within a broking or a carrier consulting function. Strong understanding of the insurance sector, including the composite/Lloyd's insurer landscape and London Market operations (e.g., Lloyd's, IUA, LPSO, LPC, etc). Proven ability to build and manage relationships with internal and external stakeholders. Strong analytical and problem-solving skills, with the ability to interpret data and present actionable insights. What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working . If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. What is the role? Our Carrier Management team is seeking an Associate Director to drive client engagement, deliver strategic insights, and build strong relationships with key internal and external stakeholders. Reporting directly to the Head of Carrier Management, this role will support the team's mission to advise insurance carriers on a range of critical areas aimed at driving their commercial and operational success. The Carrier Management team specialises in providing tailored consultancy services, including identifying growth opportunities, developing sponsorship initiatives, delivering market insights, and enhancing overall carrier performance. An Associate Director will be instrumental in these efforts by understanding client needs, analysing market trends, and supporting the development of innovative, bespoke solutions that align with client objectives. With a strong emphasis on collaboration, data analysis, and strategic thinking, the role requires a proactive individual who thrives in a fast-paced and dynamic environment. The ideal candidate will possess a deep understanding of insurance market trends, excellent organisational skills, and the ability to communicate complex concepts effectively to both internal and external stakeholders. What will you be doing? Strategic Planning & Business Growth Shapes business strategy by understanding clients' evolving needs and advising on how Howden Markets can provide tailored solutions. Supports the execution of key strategic initiatives, including carrier agreements, portfolio design, and digital and data strategies. Contributes to the development and implementation of the Group's high-level insurer strategy, ensuring alignment with business objectives. Helps align external clients (e.g. carrier partners) with the Group, as well as internal teams within Howden Markets. Technology & Account Management Leads the delivery of client services, including carrier engagement, insights, dashboards, and trading platforms. Analyses data effectively to support business functions, utilising tools such as Microsoft Excel. Acts as a key point of contact for client queries, ensuring timely and effective resolutions. Assists in identifying and evaluating solution options, making informed recommendations. Produces comprehensive data analysis, reports, and presentations to support projects. Prepares new business proposals to meet client needs and secure future opportunities. Identifies potential risks, escalating concerns and ensuring proactive mitigation. Stays informed on industry trends, competitor activity, and emerging opportunities. Client Relationships & Collaboration Develops strong relationships with internal business units and external stakeholders to drive collaboration. Manages and nurtures strategic client and insurer relationships to ensure expectations are met and compliance is maintained. Serves as a key point of contact for client requirements, issues, and queries . click apply for full job details
Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. What is the role? Our Carrier Management team is seeking an Associate Director to drive client engagement, deliver strategic insights, and build strong relationships with key internal and external stakeholders. Reporting directly to the Head of Carrier Management, this role will support the team's mission to advise insurance carriers on a range of critical areas aimed at driving their commercial and operational success. The Carrier Management team specialises in providing tailored consultancy services, including identifying growth opportunities, developing sponsorship initiatives, delivering market insights, and enhancing overall carrier performance. An Associate Director will be instrumental in these efforts by understanding client needs, analysing market trends, and supporting the development of innovative, bespoke solutions that align with client objectives. With a strong emphasis on collaboration, data analysis, and strategic thinking, the role requires a proactive individual who thrives in a fast-paced and dynamic environment. The ideal candidate will possess a deep understanding of insurance market trends, excellent organisational skills, and the ability to communicate complex concepts effectively to both internal and external stakeholders. What will you be doing? Strategic Planning & Business Growth Shapes business strategy by understanding clients' evolving needs and advising on how Howden Markets can provide tailored solutions. Supports the execution of key strategic initiatives, including carrier agreements, portfolio design, and digital and data strategies. Contributes to the development and implementation of the Group's high-level insurer strategy, ensuring alignment with business objectives. Helps align external clients (e.g. carrier partners) with the Group, as well as internal teams within Howden Markets. Leads the delivery of client services, including carrier engagement, insights, dashboards, and trading platforms. Analyses data effectively to support business functions, utilising tools such as Microsoft Excel. Acts as a key point of contact for client queries, ensuring timely and effective resolutions. Assists in identifying and evaluating solution options, making informed recommendations. Produces comprehensive data analysis, reports, and presentations to support projects. Prepares new business proposals to meet client needs and secure future opportunities. Identifies potential risks, escalating concerns and ensuring proactive mitigation. Stays informed on industry trends, competitor activity, and emerging opportunities. Client Relationships & Collaboration Develops strong relationships with internal business units and external stakeholders to drive collaboration. Manages and nurtures strategic client and insurer relationships to ensure expectations are met and compliance is maintained. Serves as a key point of contact for client requirements, issues, and queries, ensuring smooth communication across the Group. Assists with account management challenges, escalating where necessary. Strengthens client relationships to unlock future business opportunities. Maintains strong partnerships with third-party solution providers and market/carrier capacity providers where required. What are we looking for? Experience in an account management, business development, or similar client-facing role, ideally within a broking or a carrier consulting function. Strong understanding of the insurance sector, including the composite/Lloyd's insurer landscape and London Market operations (e.g., Lloyd's, IUA, LPSO, LPC, etc). Proven ability to build and manage relationships with internal and external stakeholders. Strong analytical and problem-solving skills, with the ability to interpret data and present actionable insights. What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working . If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. What is the role? Our Carrier Management team is seeking an Associate Director to drive client engagement, deliver strategic insights, and build strong relationships with key internal and external stakeholders. Reporting directly to the Head of Carrier Management, this role will support the team's mission to advise insurance carriers on a range of critical areas aimed at driving their commercial and operational success. The Carrier Management team specialises in providing tailored consultancy services, including identifying growth opportunities, developing sponsorship initiatives, delivering market insights, and enhancing overall carrier performance. An Associate Director will be instrumental in these efforts by understanding client needs, analysing market trends, and supporting the development of innovative, bespoke solutions that align with client objectives. With a strong emphasis on collaboration, data analysis, and strategic thinking, the role requires a proactive individual who thrives in a fast-paced and dynamic environment. The ideal candidate will possess a deep understanding of insurance market trends, excellent organisational skills, and the ability to communicate complex concepts effectively to both internal and external stakeholders. What will you be doing? Strategic Planning & Business Growth Shapes business strategy by understanding clients' evolving needs and advising on how Howden Markets can provide tailored solutions. Supports the execution of key strategic initiatives, including carrier agreements, portfolio design, and digital and data strategies. Contributes to the development and implementation of the Group's high-level insurer strategy, ensuring alignment with business objectives. Helps align external clients (e.g. carrier partners) with the Group, as well as internal teams within Howden Markets. Technology & Account Management Leads the delivery of client services, including carrier engagement, insights, dashboards, and trading platforms. Analyses data effectively to support business functions, utilising tools such as Microsoft Excel. Acts as a key point of contact for client queries, ensuring timely and effective resolutions. Assists in identifying and evaluating solution options, making informed recommendations. Produces comprehensive data analysis, reports, and presentations to support projects. Prepares new business proposals to meet client needs and secure future opportunities. Identifies potential risks, escalating concerns and ensuring proactive mitigation. Stays informed on industry trends, competitor activity, and emerging opportunities. Client Relationships & Collaboration Develops strong relationships with internal business units and external stakeholders to drive collaboration. Manages and nurtures strategic client and insurer relationships to ensure expectations are met and compliance is maintained. Serves as a key point of contact for client requirements, issues, and queries . click apply for full job details