Rippling is seeking a Global Payroll Operations Specialist to own UK operations, including tax issue resolution and government communications. The role requires deep UK payroll knowledge and at least 3 years in client-facing work. You'll work with HR, engineering, and product teams to ensure our UK payroll functionality aligns with regulatory requirements. As part of the Global Payroll Operations team, you will drive accurate filings, resolve HMRC inquiries, and support the development of
Aug 25, 2026
Full time
Rippling is seeking a Global Payroll Operations Specialist to own UK operations, including tax issue resolution and government communications. The role requires deep UK payroll knowledge and at least 3 years in client-facing work. You'll work with HR, engineering, and product teams to ensure our UK payroll functionality aligns with regulatory requirements. As part of the Global Payroll Operations team, you will drive accurate filings, resolve HMRC inquiries, and support the development of
About the role We're looking for an experienced payroll specialist to join Rippling's Global Payroll Operations team. We are rapidly expanding Rippling to serve the needs of employees and employers all over the world. Our Global Payroll Operations team plays a critical role in ensuring the success of our global payroll products, which are natively built and fully integrated with Rippling's broader suite of products. As Rippling expands its product offerings globally, there is a critical business need for Rippling to develop new muscles around global product operations and country-specific payroll expertise outside of the US. This role, Global Payroll Operations Specialist, is a critical hire for the Global Payroll Operations team that will be fully dedicated to developing and executing these new capabilities. This role will own all operational aspects within the UK, which includes tax issue resolution on behalf of our customers, communication with government agencies, and collaboration with R&D teams. Additionally, this role brings critical country-specific payroll expertise to support the development of our natively built payroll software. This is an exciting role that requires significant cross-departmental engagement with a major impact on the product and customer experience. What you will do Review and ensure timely filings and payments for all customers in UK, alongside the R&D team Drive issue resolution and communication with various government agencies Provide excellent customer service by answering payroll-related questions and resolving any issues in a timely and efficient manner Reconcile and validate payroll outputs, including payslips, tax filings, and social security contributions Conduct periodic payroll audits to ensure data accuracy, identify discrepancies, and resolve any payroll-related issues Carefully document processes and tasks to streamline operations and share knowledge across the department, ensuring efficient workflows Work closely with Global Payroll Engineering and Product teams to ensure that: Natively built payroll software supports key payroll and tax compliance requirements in the UK region Product bugs and product issues (e.g., calculation errors, file generation errors) are quickly addressed Internal tooling requirements and automated solutions are properly prioritized and implemented Help the organization scale and grow with the business Participate in ad hoc special projects to improve payroll processes What you will need Deep understanding of UK payroll and tax compliance requirements. Key areas of expertise include: tax calculations, filing and payment requirements, and tax notice resolution Proven experience in handling audits, queries, calls and disputes with HMRC on behalf of clients Minimum of 3+ years in a client-facing role Excellent English written and verbal communication skills; confident in leading client calls to effectively communicate solutions to complex issues Ability to manage and solve a queue of customer support tickets Strong project management, communication, and organizational skills: high attention to detail with excellent work product, time management, and execution Strong analytical and problem-solving skills to handle complex payroll calculations and reconciliations Solid communication and interpersonal skills to effectively address client inquiries and concerns related to payroll Ability to work independently and collaboratively as part of a team, thriving in a fast-paced environment Continuous learning mindset to stay updated with changes in UK payroll regulations and best practices Experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organisation; familiarity with Salesforce queues, JIRA, and Confluence a plus
Aug 25, 2026
Full time
About the role We're looking for an experienced payroll specialist to join Rippling's Global Payroll Operations team. We are rapidly expanding Rippling to serve the needs of employees and employers all over the world. Our Global Payroll Operations team plays a critical role in ensuring the success of our global payroll products, which are natively built and fully integrated with Rippling's broader suite of products. As Rippling expands its product offerings globally, there is a critical business need for Rippling to develop new muscles around global product operations and country-specific payroll expertise outside of the US. This role, Global Payroll Operations Specialist, is a critical hire for the Global Payroll Operations team that will be fully dedicated to developing and executing these new capabilities. This role will own all operational aspects within the UK, which includes tax issue resolution on behalf of our customers, communication with government agencies, and collaboration with R&D teams. Additionally, this role brings critical country-specific payroll expertise to support the development of our natively built payroll software. This is an exciting role that requires significant cross-departmental engagement with a major impact on the product and customer experience. What you will do Review and ensure timely filings and payments for all customers in UK, alongside the R&D team Drive issue resolution and communication with various government agencies Provide excellent customer service by answering payroll-related questions and resolving any issues in a timely and efficient manner Reconcile and validate payroll outputs, including payslips, tax filings, and social security contributions Conduct periodic payroll audits to ensure data accuracy, identify discrepancies, and resolve any payroll-related issues Carefully document processes and tasks to streamline operations and share knowledge across the department, ensuring efficient workflows Work closely with Global Payroll Engineering and Product teams to ensure that: Natively built payroll software supports key payroll and tax compliance requirements in the UK region Product bugs and product issues (e.g., calculation errors, file generation errors) are quickly addressed Internal tooling requirements and automated solutions are properly prioritized and implemented Help the organization scale and grow with the business Participate in ad hoc special projects to improve payroll processes What you will need Deep understanding of UK payroll and tax compliance requirements. Key areas of expertise include: tax calculations, filing and payment requirements, and tax notice resolution Proven experience in handling audits, queries, calls and disputes with HMRC on behalf of clients Minimum of 3+ years in a client-facing role Excellent English written and verbal communication skills; confident in leading client calls to effectively communicate solutions to complex issues Ability to manage and solve a queue of customer support tickets Strong project management, communication, and organizational skills: high attention to detail with excellent work product, time management, and execution Strong analytical and problem-solving skills to handle complex payroll calculations and reconciliations Solid communication and interpersonal skills to effectively address client inquiries and concerns related to payroll Ability to work independently and collaboratively as part of a team, thriving in a fast-paced environment Continuous learning mindset to stay updated with changes in UK payroll regulations and best practices Experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organisation; familiarity with Salesforce queues, JIRA, and Confluence a plus
About the role Rippling is rapidly expanding its international products across payroll, HRIS, and Time. As we enter and scale new markets, we need product leaders who can understand the specific needs of a country while also building product foundations that work across many countries. We're looking for a Group Product Manager, International, based in London, to help shape and execute Rippling's international product strategy across our premium payroll markets. This role will own cross-cutting product initiatives in Time, HRIS, and Benefits that apply across multiple geographies. In addition, this role might provide short-term support for individual markets. This role is a mixture of country-orientation and platform-first building. The common thread is that you will work through ambiguity, identify the highest-leverage product opportunities across markets, and build scalable products for complex local requirements. What you will do Own the roadmap and execution of cross-cutting Time, HRIS, or Benefits product features across our premium payroll markets. Partner closely with country PMs to identify key product requirements that apply across markets and turn them into scalable primitives and product solutions. Deeply understand legal, compliance, regulatory, and operational payroll requirements in target jurisdictions. Collaborate with engineering, design, operations, legal, compliance, and other product teams to drive execution and ship successful products with velocity. Provide short-term support for product strategy and execution for individual markets Conduct market research and customer analysis to understand customer needs and requirements across HR, Time, and Benefits products. Stay close to customers, implementation teams, support teams, and operational data to understand what is working, what is breaking, and where Rippling can create step-change improvements. What you will need Serve as a senior product leader in London, operating tightly with leadership in New York and Bangalore. 10+ years of Product Management experience. Experience owning complex, multi-surface platforms with regulatory, tax, payroll, HR, or financial complexity. Strong systems thinking: you see primitives, not just features. Track record of shipping both 0-to-1 launches and scaled products used by large customer bases. Comfortable operating at multiple altitudes: strategy, architecture, UX, and execution rigor. High ownership mindset: accountable for outcomes, not output. A high pain tolerance. Exceptional written and verbal communication in a highly cross-functional, globally distributed role. Ability to thrive in ambiguity and create clarity across teams, markets, and product surfaces. Strong customer empathy and product judgment, especially in complex operational domains. Payroll, tax, accounting, HR tech, workforce management, or fintech experience is a strong plus. Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
Aug 21, 2026
Full time
About the role Rippling is rapidly expanding its international products across payroll, HRIS, and Time. As we enter and scale new markets, we need product leaders who can understand the specific needs of a country while also building product foundations that work across many countries. We're looking for a Group Product Manager, International, based in London, to help shape and execute Rippling's international product strategy across our premium payroll markets. This role will own cross-cutting product initiatives in Time, HRIS, and Benefits that apply across multiple geographies. In addition, this role might provide short-term support for individual markets. This role is a mixture of country-orientation and platform-first building. The common thread is that you will work through ambiguity, identify the highest-leverage product opportunities across markets, and build scalable products for complex local requirements. What you will do Own the roadmap and execution of cross-cutting Time, HRIS, or Benefits product features across our premium payroll markets. Partner closely with country PMs to identify key product requirements that apply across markets and turn them into scalable primitives and product solutions. Deeply understand legal, compliance, regulatory, and operational payroll requirements in target jurisdictions. Collaborate with engineering, design, operations, legal, compliance, and other product teams to drive execution and ship successful products with velocity. Provide short-term support for product strategy and execution for individual markets Conduct market research and customer analysis to understand customer needs and requirements across HR, Time, and Benefits products. Stay close to customers, implementation teams, support teams, and operational data to understand what is working, what is breaking, and where Rippling can create step-change improvements. What you will need Serve as a senior product leader in London, operating tightly with leadership in New York and Bangalore. 10+ years of Product Management experience. Experience owning complex, multi-surface platforms with regulatory, tax, payroll, HR, or financial complexity. Strong systems thinking: you see primitives, not just features. Track record of shipping both 0-to-1 launches and scaled products used by large customer bases. Comfortable operating at multiple altitudes: strategy, architecture, UX, and execution rigor. High ownership mindset: accountable for outcomes, not output. A high pain tolerance. Exceptional written and verbal communication in a highly cross-functional, globally distributed role. Ability to thrive in ambiguity and create clarity across teams, markets, and product surfaces. Strong customer empathy and product judgment, especially in complex operational domains. Payroll, tax, accounting, HR tech, workforce management, or fintech experience is a strong plus. Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
Rippling in London seeks a Group Product Manager, International, to define and execute the international product strategy across Time, HRIS, and Benefits. You will own cross-market initiatives and partner with country PMs to deliver scalable primitives that meet local requirements. You will work with engineering, design, operations, legal, and compliance to ship products with velocity, while staying close to customers and market data to identify opportunities across geographies.
Aug 21, 2026
Full time
Rippling in London seeks a Group Product Manager, International, to define and execute the international product strategy across Time, HRIS, and Benefits. You will own cross-market initiatives and partner with country PMs to deliver scalable primitives that meet local requirements. You will work with engineering, design, operations, legal, and compliance to ship products with velocity, while staying close to customers and market data to identify opportunities across geographies.
About the role Our Global business is a key growth driver at Rippling and our premium markets are the heart of that motion. This role will provide maximum responsibility and accountability: You will lead the UK and Ireland product, setting direction for one of our top 3 geographies. You will define what to build to hit growth targets and solve customer problems, jointly owning market strategy with your sales counterpart, and driving overall customer satisfaction. You are primarily measured by how much you can outperform the aggressive ARR targets we have set. In this role, you will need to build deep market knowledge and understanding of customer needs, requiring you to dive into support tickets, sales calls, and implementation issues and abstracting them into product strategy. You will work closely with engineering, legal and compliance partners to build and with sales, implementation and support to launch and continuously improve the product. Your focus will never be myopic - everything you solve for your market needs to offer a configurable solution for all other markets. You think platform-first. What you will do Own the product vision, roadmap and execution for Rippling in UK & IE markets Define path-to-sales strategy, including sequencing and scope Conduct market research and customer analysis to understand customer needs and requirements for payroll, HR, and adjacent products in the market Deeply understand the legal, compliance, regulatory requirements, and operational payroll flows in your jurisdiction and distill them into simple interfaces and user experiences Collaborate with cross-functional teams, including engineering, design, operations, legal, and compliance, to drive execution and ensure you're shipping successful product with velocity Stay close to the data - build a deep understanding of what's required to hit our ambitious goals Leverage solutions beyond your local requirements - you think "global" as much as "local" What you will need 8+ years of experience between product management, consulting, financial, or founding experience An ability to operate with a bias to action in a fast-paced environment Track record of shipping both 0-to-1 launches and scaled products used by large customer bases. Strong ability to motivate and inspire people to do their best work Possess a deep sense of ownership and responsibility and understand that the buck stops with you. You own outcomes, not output Exceptional interpersonal communication, relationship management, and organizational skills High intellectual horsepower to provide solutions that scale Strong alignment with our core values: Go and See, We Push the Limits of Possible, and Challenge Directly Demonstrated experience delivering complex products in highly regulated environments Background in payroll, HR tech, or workforce management software, preferred Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
Aug 07, 2026
Full time
About the role Our Global business is a key growth driver at Rippling and our premium markets are the heart of that motion. This role will provide maximum responsibility and accountability: You will lead the UK and Ireland product, setting direction for one of our top 3 geographies. You will define what to build to hit growth targets and solve customer problems, jointly owning market strategy with your sales counterpart, and driving overall customer satisfaction. You are primarily measured by how much you can outperform the aggressive ARR targets we have set. In this role, you will need to build deep market knowledge and understanding of customer needs, requiring you to dive into support tickets, sales calls, and implementation issues and abstracting them into product strategy. You will work closely with engineering, legal and compliance partners to build and with sales, implementation and support to launch and continuously improve the product. Your focus will never be myopic - everything you solve for your market needs to offer a configurable solution for all other markets. You think platform-first. What you will do Own the product vision, roadmap and execution for Rippling in UK & IE markets Define path-to-sales strategy, including sequencing and scope Conduct market research and customer analysis to understand customer needs and requirements for payroll, HR, and adjacent products in the market Deeply understand the legal, compliance, regulatory requirements, and operational payroll flows in your jurisdiction and distill them into simple interfaces and user experiences Collaborate with cross-functional teams, including engineering, design, operations, legal, and compliance, to drive execution and ensure you're shipping successful product with velocity Stay close to the data - build a deep understanding of what's required to hit our ambitious goals Leverage solutions beyond your local requirements - you think "global" as much as "local" What you will need 8+ years of experience between product management, consulting, financial, or founding experience An ability to operate with a bias to action in a fast-paced environment Track record of shipping both 0-to-1 launches and scaled products used by large customer bases. Strong ability to motivate and inspire people to do their best work Possess a deep sense of ownership and responsibility and understand that the buck stops with you. You own outcomes, not output Exceptional interpersonal communication, relationship management, and organizational skills High intellectual horsepower to provide solutions that scale Strong alignment with our core values: Go and See, We Push the Limits of Possible, and Challenge Directly Demonstrated experience delivering complex products in highly regulated environments Background in payroll, HR tech, or workforce management software, preferred Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.