Madrona Venture Labs

At Amperity, we're an AI-first company helping the world's leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud, built on multi-patented technology, enables more than 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK'S Sporting Goods, to turn customer data into a competitive advantage. We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work - from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It's not just a capability; it's part of our DNA. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world's most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you'll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let's talk. The Role As a Lead Pre-Sales Solutions Consultant, you will lead the technical aspects of the sales process, working directly with prospects to understand their key business objectives, key use cases, challenges, and their architecture/ecosystem, help them understand the Amperity Platform - what it does, how it works, and why it is important to brands, and help them understand how Amperity will fit within their ecosystem to enable their key use cases. Interesting Problems Support Field Sales Efforts: Perform technical qualification and solutions consulting for prospects by developing a thorough understanding of their business and technical requirements. Act as Technical Product Expert: Continuously learn the platform capabilities in depth, and use that knowledge to provide real-time expert guidance on its applicability to customer ecosystems and use cases. Serve as a strategic thought partner for the EMEA region, collaborating with sales leadership to adapt pre-sales motions, positioning, and messaging to local market dynamics. Solution Presentations: You will combine your technical breadth and creative mind to present compelling solution overviews and demonstrations that convey the value of the Amperity platform in a manner that is relevant to the prospective client, and easy to understand. Provide Collaboration and Support: Partner with Account Executives thru the entire sales cycle, including discovery, platform demonstrations, architecture sessions, use case sessions, and solution scoping. Collect and Share Lessons Learned: Share critical technical experience with the rest of the Presales, Product, Marketing, and Solutions Engineering teams, both formally and informally. Be a thought partner on ideating and building ways to use AI to streamline Solutions Consulting work Collaborate with partner and SI ecosystems (e.g., consulting firms, agency partners, technology alliance partners) to co-sell and expand Amperity's reach in EMEA. Contribute to field marketing efforts including industry events, webinars, and thought leadership content relevant to the EMEA market. Transition Closed Business To Client Services: Use technical documentation and associated processes to migrate new business opportunities from pre-sales to post-sales. Support post-sale account growth by partnering with Customer Success and Account Executives on expansion opportunities, upsell scoping, and technical guidance for existing customers. Influence Product: Provide feedback to engineering about product feedback (successes and failures) in the field in order to incorporate new/improved functionality into the product. RFPs and RFIs: Responsible for responding to technical and solution related aspects of prospect RFI's and RFP's Effectively Leverage Amperity Resources: Responsible for engaging key Amperity resources (Services, Product, Security, etc) at the right times within a sales opportunity and providing the relevant information to set them up for success. About You Minimum 12+ years experience in customer-facing roles in the marketing technology or data analytics domain. Minimum 5+ years experience in marketing technology, customer data management, data manipulation, database management, or business intelligence tool configuration and programming. Awareness of modern data driven marketing practices. Strong analytical and problem-solving skills. Strong skills in data analysis/manipulation. Learning Mindset - Curious about technology and how it works. Client-focused attitude - a customer advocate. Ability to creatively explain and present complex concepts in an easy to understand manner. Experience with data related technology - SQL, databases, data integration tools, APIs, Machine Learning. Benefits We offer all the benefits you'd expect from a great place to work: 100% healthcare coverage, 28 days of Annual Leave (inclusive of the usual public holidays in England and Wales), a communications stipend, and the flexibility to do your best work in a modern, comfortable working space. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. Amperity values diversity. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.