Jellycat Toy Co. Ltd.

For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakable about each one of them. We are seeking a strategic, commercially astute leader to join Jellycat as Head of Independent Retail, a pivotal senior management role within our UK sales team. This is an opportunity to shape the future of our independent retail channel, leading a large, high-performing team and driving growth across more than 1,400 stockists in the UK and Ireland. Reporting to the International Sales Director, you will define and execute a short and long-term strategy that elevates brand presence, retail excellence, strengthens partnerships, and delivers sustainable brand first revenue growth without compromising Jellycat's elevated positioning. You will work closely with your International Sales Director/UK management team to deliver go-to-market plans and be responsible for setting and aligning on annual budget plans/product forecasts and how you will achieve those, understanding that we would never compromise brand positioning (Luxury) in favour of revenue, so this is critical in the underpinning of everything we do. This position will require you to spend time in the field supporting, developing and coaching your regional sales team, comprising of 3 Sales Leads and 18 Regional Sales Managers to ensure brand standards are maintainedand sales objectives are achieved. There is a head office based coordinators team who you will also manage who will support the Sales Team Leads. Your time will be a mix of field based management, as well as being in the London head office. The Head of Independent Retail is a senior management appointment, and we are looking for someone to join the UK Sales team who wants to take on this exciting role with both hands. You'll be: Leading and inspiringa team of 3 Sales Leads, 18 Regional Sales Managers, and a head-office support team. Driving transformation through overseeing the continued transition, from agency to in-house model, ensuring our salesforce embodies Jellycat's brand values and delivers exceptional customer experience. Shaping market strategy byaligning independent stockists with our luxury distribution model, optimising channel performance, and identifing new growth opportunities. Championing brand & retail excellence byensuring flawless in-store execution, visual merchandising, and customer engagement across all independent accounts. Operating with resilience and agility:This role demands a leader who thrives in a fast-paced, high-growth environment, demonstrating grit and adaptability to navigate complexity and deliver results under pressure whilst leading with empathy and kindness. Owning the UK & Ireland independent retail portfolio and delivering annual sales and growth targets. Developing and presenting robust financial plans, forecasts, and quarterly business reviews to senior leadership (CCO, COO, CEO). Building strategic partnerships with key stockists and unlocking new opportunities across categories (Baby Jellycat, Loveables, Amuseables, Books, Accessories). Leading seasonal collection presentations and ensuring consistent, high-impact buyer engagement. Collaborating cross-functionally with Marketing, Sales Planning, Brand Activation, Demand Planning, and Customer Service to deliver seamless execution. Monitoring market trends, competitor activity, and customer insights to inform strategy. Driving operational excellence in logistics, reporting, and S&OP processes. Acting as a brand ambassador, ensuring every retail touchpoint reflects Jellycat's luxury positioning. You'll have; Minimum of 5 years' experience as an experienced senior commercial professional. Passion for retail excellence. The ability to lead with resilience and confidence, maintaining clarity and focus when priorities shift and challenges arise. Proven senior leadership experience (5+ years) managing large, multi-regional sales teams. A strong strategic and commercial mindset with a track record of delivering growth in complex, fast-paced environments. Experience in luxury or premium retail and independent stockist management is highly desirable. Exceptional communication and influencing skills; confident presenting to senior stakeholders and leading high-level negotiations. The ability to coach, develop, and inspire teams, fostering a culture of accountability and excellence. The ability to be highly organised, financially literate, and comfortable with data-driven decision-making. The opportunity to work for a well- loved and growing company with a unique brand identity. A dynamic and positive work environment. Resilient, adaptable, and thrives under pressure in an entrepreneurial setting.

For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them. We are looking for someone to take full ownership of the Southern European Markets. Reporting directly into the Head of EU Sales, with whom you will develop and implement the respective go-to-market strategies, you'll be responsible for all EU agents, distributors, and direct markets, with a primary focus on Italy and Spain. Unlocking all untapped growth opportunities via luxury & premium channels, including in-store branding executions, pop-up activations and shop in shop installations. Working closely with your account managers, distributors, agents and Marketing team building the brand for sustainable long-term future growth. This role will be based in London, White City, with the willingness to travelling within the EU for meetings with agents, distributors and customers as well as trade shows as required. You'll be; Working closely with the Head of EU Sales to build and execute a clear strategic 5 year growth plan for key regions in Southern Europe. Identifying key and upcoming markets, retailers and new business opportunities, assigning clear objectives and timelines to your team. Collaborating with the Marketing team to establish and nurture key relationships with partners and industry influencers in order to generate leads that ultimately drive business growth. Project managing (with marketing and sales teams) the execution and delivery of shop-in-shop executions, pop-up's and brand activations. Working cross functionally with the UK/ROW/USA/CN teams to share best practice across the business. Working with your team to build out robust go-to-market plans for each pillar of our Brand - Loveables, Amuseables, Accessories and Baby. Presenting plans and initiatives to the CEO, CCO and Leadership Team. Working with the team to ensure we are always innovating the way we take Jellycat to the customer as well as the end-consumer. Building plans and leading the execution of re-inventing how we reach our customers - tradeshows, pop-up showrooms, travelling showrooms, innovation always! Collaborating and working with design and production team to ensure that the Sales Team have everything they require on time to be able to execute the go-to-market plans and strategy. Presenting monthly/quarterly/annual strategy performance updates back to the Head of EU Sales and the Leadership Team. Analysing market trends, competitor activities and customer and consumer needs to identify opportunities product development or improvement. Negotiating contracts with partners where necessary ensuring that we are getting the best deal , ensuring favorable terms and conditions for Jellycat (always within our brand guidelines and working with our legal team). Staying abreast of industry trends, regulatory changes and marketing risks to identify potential risks and opportunities. An integral part of the EU sales leadership team - working closely with the Head of EU Sales, International Sales Director and Country Managers (France & DACH) to explore and maximize the opportunities for Jellycat. You'll have; A minimum of 5 years experience as a Business Development / Senior Sales Manager (ideally in the EU/Spanish and Italian markets). A minimum one year people management experience. Experience in working with distributors, agents and wholesalers alike. 2-3 years' experience in building budgets and presenting financial results in relation to budgets - with explanations on results. The ability to speakconfidently in a public mannewith gravitas to chair and lead meetings with senior teams. Excellent PowerPoint and Excel skills. Excellent written and verbal communication skills. Ideally fluency in additionallanguages such as Italian and Spanish, reflecting the cultural understanding and sensitivity required to effectively engage with these key markets. A collaborative approach with much face to face interaction with the team A creative, tactical mindset and able to influence across all areas of the business and all levels of management. Ideally experience within a Luxury brand/has worked with Luxury Department Stores to understand Jellycat's premium positioning. A highly organised person and able to multi-task and manage multiple deadlines. The ability to be acreative thinker and decision maker whilst seeking guidance from senior team. P&L Knowledge welcomed. The abilityto hit the ground running and inspire confidence both internally and externally. A High-energy, results-oriented and you willlead by example in a hands on manner. A Collaborative, adaptable, and skilled at managing multiple priorities in a fast paced, data driven environment. The ability to be respectful in challenging assumptions, and open to giving and receiving feedback.

A leading toy manufacturing company based in the United Kingdom is searching for a People Business Partner to offer strategic HR support. In this role, you will manage complex employee relations, advise on recruitment and performance management, and ensure compliance with employment legislation. The ideal candidate should have over 5 years of HR experience, ideally be CIPD Level 7 qualified, and possess excellent organizational and communication skills to succeed in a fast-paced environment.

The People Business Partner plays a crucial role in supporting the People function by providing strategic and operational HR advice to managers and employees. This position is responsible for delivering people solutions across a range of HR disciplines, including employee relations, performance management, talent management, compensation, and organisational development. The People Business Partner will partner with managers and leaders to drive HR initiatives, ensure compliance with legal and regulatory requirements, and help foster a positive organisational culture. You'll be Acting as a trusted point of contact for managers and employees on complex HR matters, including employee relations, conflict resolution, performance management, and workplace concerns. Supporting managers with disciplinary processes, grievances, and performance improvement plans, ensuring fair, consistent, and legally compliant outcomes. Partnering with leaders and Talent Partners to support recruitment, succession planning, and the development of high potential talent. Advising on job design, hiring approaches, and internal career progression, identifying skills gaps and supporting targeted development initiatives. Collaborating with Learning & Development to support coaching, mentoring, and training programmes that build capability across teams. Ensuring compliance with employment legislation, best practice, and Jellycat policies through effective implementation and communication of HR policies and procedures. Advising on compensation, salary reviews, bonuses, and benefits to support equitable and competitive reward practices. Supporting organisational development and change initiatives, including workforce planning and employee engagement activity. Using HR data and reporting to provide insight on employee trends, performance, and retention to support decision making. You'll have Ideally, CIPD Level 7 qualified, with experience in a senior generalist HR role. Bringing 5+ years' HR experience, including a strong track record in complex employee relations. Confident using HR systems and data to support insight, reporting, and decision making. Highly organised and able to manage multiple priorities in a fast paced environment. Trusted to handle sensitive and confidential matters with integrity, discretion, and professionalism. Able to influence and build strong relationships at all levels, with excellent knowledge of employment law and HR best practice. A proactive, collaborative problem solver with strong communication and interpersonal skills.