Broadwick

Role: General Manager (Venue) Reports into: Group Director of Spaces & Group Commercial Director Location: Canada Water, London Contract Type: Full Time, Permanent (42.5 hours per week) Who Broadwick are: Broadwick is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of spaces that includes Printworks London, Depot Mayfield Manchester, Exhibition White City, Landing Forty Two and Magazine London. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Who KERB are: KERB is a dynamic street food company, specialising in nurturing and accelerating the growth of small food businesses. Through their markets and events, KERB provides a platform for over 100 carefully selected traders to showcase their diverse culinary talents. Known for their commitment to food quality and innovation, they create vibrant food experiences across London at key locations like Seven Dials Market. Who Corner Corner are: Corner Corner is a dynamic cultural destination in Canada Water, developed by Broadwick Spaces in partnership with KERB, bringing together food, music, community and live events. Home to a rotating lineup of food traders and immersive cultural programming, Corner Corner also houses London's largest commercial indoor vertical farm, developed by Harvest London, supplying fresh produce directly to the Food Hall and restaurants across the city. Following a successful 12-month tenancy, Corner Corner is relaunching its 1,698 sqm Event Hall - a versatile, open-plan space designed to host conferences, exhibitions, brand activations, immersive experiences and awards dinners. What we're looking for: As General Manager, you are the senior on-site leader responsible for the overall performance of Corner Corner. You will own the commercial, operational and cultural success of the entire destination, leading the Event Hall relaunch while ensuring all spaces operate as one integrated, high-performing venue ecosystem. Reporting to the Group Director of Spaces and Group Commercial Director, you will drive venue-wide strategy, sales, operations, people and partnerships across: Event Hall Café & Food Hall Individual food traders Loft Studio External and shared public spaces You are accountable for delivering strong financial results, seamless operations and exceptional experiences across every touchpoint. Direct reports: General Manager - Food Hall Senior Operations Manager - Event Hall Sales and Event Manager - Event Hall Marketing Manager Harvest Vertical Farm What you'll be accountable and responsible for: Commercial & Sales Leadership (All Spaces) Owning and delivering a holistic sales strategy across Event Hall, Loft, Studio, Food Hall and Café. Driving integrated venue buyouts, cross-selling and multi-space activations. Identifying new revenue opportunities including long-term partnerships, repeat business and non-traditional formats. Managing key relationships with agents, brands and commercial partners. Ensuring sales targets and KPIs are met across the venue as a whole. Operations & Delivery (Whole Venue) Overall accountability for safe, efficient and high-quality operations across all spaces. Ensuring consistent standards, processes and guest experience venue-wide. Aligning event delivery with day to day food, retail and community operations. Ensuring compliance with licensing, health & safety and statutory obligations. Acting as the senior on site escalation point. Food, Beverage & Partner Leadership Owning the commercial and operational performance of the Café & Food Hall. Working closely with KERB, Harvest and traders to ensure aligned goals and smooth operations. Maintaining exceptional hospitality standards across all food led spaces. Ensuring Corner Corner operates as a cohesive destination, not separate concessions. Programming, Brand & Experience Ensuring programming across all spaces is complementary and aligned. Acting as on site brand guardian for Corner Corner and Broadwick values. Working with marketing to position Corner Corner as a leading multi space cultural destination. Ensuring every activation delivers a consistent, high quality experience. Financial & Strategic Ownership Full ownership of venue wide P&L, forecasting and financial performance. Driving profitability through smart programming, cost control and commercial innovation. Reporting performance across all revenue streams. Translating group strategy into on the ground delivery. Ensuring compliance with leases, management agreements and JV contracts. Team Leadership Leading the full Corner Corner team with clarity, accountability and ambition. Direct line management of senior leaders across operations, sales, marketing and F&B. Aligning teams around a single venue strategy and shared objectives. Developing talent, succession and a culture of ownership and collaboration. You'll need to have: Significant experience in senior venue, events or hospitality leadership roles. Proven commercial acumen, including sales strategy, negotiations and P&L ownership. Experience leading complex, multi space venues or destinations. Strong understanding of event operations and large scale hospitality environments. Demonstrated ability to lead, influence and motivate cross functional teams. Experience managing budgets, forecasts and financial reporting. Knowledge of the local venue market and key agents. Strong stakeholder management and client facing skills. Sound understanding of health & safety, compliance and facilities management. Personal Licence Holder (or willingness to obtain) and ability to act as DPS if required. Excellent communication skills, resilience under pressure and a hands on approach. Proficiency with Mac and Microsoft Office. Nice to haves: IOSH / NEBOSH or other relevant H&S qualifications. Experience using Event Works, HubSpot, Design My Night or similar CRM systems. What we offer: Discretionary bonus scheme of base salary. 27 days paid holiday (plus bank holidays). Paid overtime. Social events and free tickets to our live events. Other discounts including 50% off drinks and 20% off food at Corner Corner. Competitive pension plan. Employee Assistance Programme (EAP). Other schemes including Season Ticket Loan, Cycle to Work, Optical Care and Referral Scheme. Training and professional development opportunities. An inclusive, collaborative and creative working environment. At Broadwick, we are dedicated to cultivating a diverse and inclusive environment that empowers all individuals to reach their full potential. We strongly encourage applicants from all cultures and backgrounds to apply, as we believe in the strength of a diverse and vibrant team.

Role Head of Sales and Events Reports into Head of Spaces Location London Contract Type Full Time, Permanent (42.5 hours per week) Who we are Broadwick is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of spaces that includes Printworks London, Depot Mayfield Manchester, Exhibition White City and Magazine London. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Our team We are made up of people who are passionate and dedicated to creating incredible spaces for people to enjoy with a lasting impact. We are a tight knit team full of supportive, talented people who are constantly pushing forward to our next new venue or project. What we're looking for We're looking for an exceptional leader to plan and deliver our sales strategy in collaboration with the Head of Spaces. We're looking for a dynamic sales leader with the drive to hustle for new business and the creativity to think outside the box. Working alongside the Head of Spaces, you'll take ownership of planning and delivering our sales strategy, constantly seeking fresh ways to grow revenue and attract clients. You'll be accountable for generating leads, securing bookings, activating the venue, and managing the entire sales journey from first conversation to signed deal. This role calls for someone who thrives in a fast-paced environment, spots opportunities others miss, and has the resilience to turn ideas into results. Sales Leading the sales to deliver successful sales strategies. Ensuring all sales targets are achieved and KPIs are constantly monitored based on metrics adopted across the business. Ensuring the highest standards of sales operations for the space is met Working with Spaces & Stories to define proactive sales strategies and tactics that best support the long and short term sales performance of the space. Marketing Working with the central Marketing team and other space leaders to deliver data and evidence based marketing strategies for the space. Ensuring marketing strategies are delivered, targets met and that KPIs are constantly monitored based on metrics adopted across the business. Ensuring the highest standard of marketing operations. Ensuring you act as brand guardian and grow the brands across your space as agreed with the brand team. Finance Ensuring compliance with Broadwick group policies, procedures and metrics across your spaces. Reporting the relevant figures to the spaces P&L in terms of forecasting and reconciliation to the senior leadership team, and Head of Spaces. Working with the accounts team to reconcile your spaces' P&Ls month to month. Providing reports to the line manager and senior leadership when required. Operations Working with the Operations team to ensure compliance with Broadwick group policies, procedures and metrics across the division. Collaborating with the Operations team to ensure a smooth transition for the client and business, from Sales to Operations, once an event is contracted. Team Identifying training needs and guiding team development, working with the line manager and space leadership team. Creating a work environment that aligns with Broadwick values and principles. Other Carrying out ad hoc duties when required to. You'll need to have A proven track record of planning, contributing to, and executing sales strategies for complex, multifaceted venues, in a leadership role. At least 5 years of experience working within an event venue sales team or similar. Can demonstrate commerciality through experience of selling profitably, sales negotiations, maximising sales, achieving targets and writing sales strategies. Previous experience of managing, influencing and inspiring teams across venues that consist of sales and operations professionals. Demonstrable knowledge of the local venue market and key venue finding agents. Experience of producing, managing and delivering a venue budget, P&Ls and financial reports in conjunction with finance teams. Strong understanding of how to intelligently collaborate with marketing, brand and venue leaders to deliver evidence based marketing strategies. Ability to set, manage and monitor targets and KPIs for teams of sales management professionals. Ability to successfully manage multiple venue projects simultaneously through effective prioritisation and multi-tasking. Exceptional commercial acumen demonstrated through the alignment of business mission, strategies and objectives. An open, honest communication style. Endless positivity, and a proactive approach to your work. Excellent communication skills - you need to be great at communication to a wide range of people. Proficient in the use of Mac computers, G-Suite and Microsoft Office packages. Nice to have Proficient in the use of Hubspot or other similar CRM software.

Role: Senior Operations Manager Reports into: Deputy Head of Space Location: Canary Wharf, London Contract Type: Full Time, Permanent (42.5 hours per week) Who we are: Broadwick is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks London, Depot Mayfield Manchester, Drumsheds London, Exhibition White City and Magazine London. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Our team: We are made up of people who are passionate and dedicated to creating incredible spaces for people to enjoy with a lasting impact. We are a tight knit team full of supportive, talented people who are constantly pushing forward to our next new venue or project. About the Space: The Pelligon is a versatile event space in Canary Wharf, accommodating up to 750 guests. With a striking glass-domed ceiling and four adaptable spaces, it's perfect for award ceremonies, product launches, conferences, exhibitions, weddings and more. What we're looking for: We are looking for an experienced and enthusiastic Senior Operations Manager to work across our iconic and versatile venue, The Pelligon, in addition to supporting event operations at our other Canary Wharf venues. This person needs to be incredibly hands on and it's important that you are adept at building great relationships as you'll be in day to day contact with our fantastic clients. You'll also be responsible for ensuring the event runs in line with the spaces' policies on the day so it's essential you have a strong understanding of health & safety and facilities management best practice. What you'll be responsible for: Operations Ensuring the smooth handover of events from the sales to the operations team. Leading on all logistical planning on allocated events to ensure successful delivery. Leading on all administrative tasks prior to each event and collecting / collating relevant paperwork and information to distribute to all relevant parties in good time. Understanding and implementing the spaces' operational best practice and ensuring these standards are being upheld at all times. Using this to gain quotes from approved suppliers, book staff and brief / manage on the day. Understanding the clients and their suppliers Risk Assessments, Method Statements, schedules, Insurance Certificates and licences to ensure all are in line with the spaces and their requirements. Attending site visits pre contract where necessary. Producing a post event report and schedule de briefs for the internal event team and all relevant suppliers / clients. Delivering the highest level of customer service and being the main onsite contact to manage the running of allocated events. Assisting in creating and developing processes and procedures for use internally, by suppliers and clients to ensure that planning and communication between all parties is smooth and effective. Maintaining strong relations with our Landlords and other stakeholders. Overseeing the day to day running of the spaces. Assisting the line manager in identifying and leading on longer term internal projects such as building a reliable bank of freelance talent or wider SLAs. Assisting the line manager in successfully devising and managing the operational launch to market of new space activations through delivering a time bound critical path to include the booking and instruction of third party suppliers. Assisting the line manager in collating and devising required documentation, activation budgets, compiling competitor analysis and other relevant tasks. Property Management In collaboration with the line manager and the team, managing the spaces in order to determine what maintenance work and compliance checks need to be carried out - including but not limited to: Fire pumps Mains water tanks Alarms Emergency Lighting Lifts Hygiene (including pest control) Fire safety Legionella BMS System CCTV Kitchen Mechanical equipment Ensuring the spaces are maintained to a high standard and is fully compliant, as well as kept in a tidy and orderly fashion. Supporting the line manager with annual fire safety training and H&S training for staff within the building. Supervising and overseeing suppliers, tradespeople, production and all other internal and external professionals interacting with the property management. Ensuring all paperwork and documentation relating to maintenance works and compliance checks are filled out and kept up-to-date. Finance Adding all staffing, cleaning and any miscellaneous / on event costs to the CRM system, and raising client invoices pre and post event within the agreed time frame. Receiving all supplier invoices relating to the event and process for payment. Sales Supporting the sales team with advising clients regarding operational planning - including appropriate requirements for staffing and cleaning on a case by case basis. Working alongside the sales team to reconcile all event jobs post event and update the CRM system accordingly. Team Supporting the line manager with operations recruitment for your team. Leading on the performance management and development of direct line reports. Managing People/HR proceedings as required. Working with the line manager to identify training needs and guiding team development. Creating a work environment that aligns with Broadwick values and principles. Other Ensuring we are always committed to best practice and championing the correct processes. Supporting the Deputy Head of Space on new space acquisitions where appropriate. Carrying out ad hoc duties when required to. You'll need to have: Minimum of 4 years of event operations experience, ideally in a large scale events venue or multiple venues. Ability to keep calm, work under pressure and problem solve quickly. Exceptional organisational and planning skills. Confidence in briefing contractors and suppliers. Knowledge of industry legislations, general event licensing and documentation required pre event. Confidence in briefing contractors and suppliers. An understanding of H&S, compliance and environmental legislation and codes of practice. A reasonable level of competency using Microsoft and Google Drive software, particularly Word, Outlook and Excel. Self motivation in addition to a positive and 'can do' attitude in order to achieve tasks efficiently and to deadlines. Good understanding and knowledge of the local event and venue industry. Availability to work late nights and weekends as and when required. Nice to haves: Relevant H&S Qualification (IOSH / NEBOSH) Personal Licence Holder First aid qualification PAT Testing training SIA qualification