Morgan Mckinley (Crawley)

Morgan McKinley is looking for Customer Service Agents to work for a lovely company based in the East Grinstead, West Sussex area. The main purpose of the Contact Centre Agent job is to provide an excellent Customer Service, handle customer enquiries and resolve complaints via Inbound calls, outbound calls, e-mail, Web Chat and/or social media as required. Salary: 26,728 + excellent company benefits Location: East Grinstead, hybrid working options after training - 2-3 days office based Hours: 35 hour working week - shifts between 8.45am-6pm Customer Service Agent duties: Answer customer calls and handle queries Respond to customer emails and live web chat Provide a high level customer advice and information service to customers Support and assist colleagues through sharing of knowledge and experience Handle customer complaints Skills & Experience Required: Previous experience of customer service, ideally within a busy Call Centre / Contact Centre environment. Good communication skills, both verbal and written. Knowledge of Microsoft Office. Ability to demonstrate a confident, empathetic approach to customer service

Job Title: Workplace Office Coordinator Location: West London Hybrid: 4 days office, Fridays at home We're looking for an exceptional Workplace Office Coordinator to keep my client's office running smoothly, support brand events, and create an amazing employee experience. This is a hands-on, dynamic role that combines office management, event coordination, brand content, and HR support. Key Responsibilities Manage day-to-day office operations, supplies, vendors, IT/facilities, and Health & Safety Coordinate onboarding and offboarding, setting up workstations and induction schedules Plan and deliver internal events, team socials, and brand activations Support setting up events for TikTok and Instagram content, showcasing office life and brand activations Organise logistics, suppliers, and on-the-day execution for events Keep the office running smoothly using Slack, Google Workspace, and other tools Be the go-to contact for workplace support and senior leadership needs Review CVs, assist with shortlisting, and help coordinate interviews About You 3+ years in office, workplace, or facilities coordination Highly organised, proactive, and able to manage multiple priorities in a fast-paced environment Comfortable supporting events, social media, and recruitment processes Skilled with Slack, Google Workspace, and general office tools Passionate about employee experience and creating a world-class workplace Strong generalist with the confidence to take ownership and work independently

Morgan McKinley are partnering with a high-growth, global technology organisation to appoint an exceptional tempoary Executive Assistant to support their Chief Technology Officer. This is a fully remote role with occasional travel to London. The successful candidate will operate as a true right hand to the CTO, enabling them to perform at peak effectiveness within a fast-paced, global environment. This is a temporary position to provide maternity cover The Opportunity The Executive Assistant will act as a trusted gatekeeper, reducing distractions, proactively managing priorities, and ensuring seamless coordination across strategic, technical, and leadership initiatives. With the CTO travelling extensively, this role requires someone highly organised, proactive, and calm under pressure. Key Responsibilities Provide comprehensive professional and personal support to the CTO of a global technology organisation. Own and optimise the CTO's complex calendar, ensuring full preparation and context for all engagements. Manage and prioritise all incoming communications, maintaining momentum across business and personal matters. Coordinate complex international travel across multiple time zones, producing detailed, seamless itineraries. Support board and senior leadership meetings, including agenda preparation, documentation, minutes, and action tracking. Monitor inbox and correspondence, drafting responses and flagging urgent matters. Track key initiatives, deadlines, and deliverables, ensuring visibility of priorities and risks. Process expenses accurately and maintain administrative oversight. Manage immigration, visa, and travel documentation requirements. Develop and improve systems for reporting, information management, and research. Support ad-hoc business projects and assist with planning leadership off-sites and company events across the UK, Europe, and US. About You Proven experience supporting a CTO or C-suite executive within a technology-led organisation. Background within the technology sector is essential. Golbal and complex diary management experience Highly organised with exceptional attention to detail. Outstanding time management and reliability. Proactive, solutions-oriented, and confident taking initiative. Clear, concise communicator with strong interpersonal skills. Comfortable operating in a fast-moving, ambiguous environment. This is an opportunity to work closely with a senior technology leader in a high-impact role, fully remote, offering genuine exposure to strategic decision-making within a global business.

Morgan McKinley is looking for a Service Administrator with proven customer services and admin experience to work for a well established business on the outskirts of Horsham, West Sussex. This is a varied admin support role dealing with customers, sending out quotes and scheduling the engineers. Salary: 27K Location: Office based, parking onsite and own transport required due to rural location Hours: 8am-4.30pm Mon-Fri Service Administrator duties: Handle incoming calls and emails - first point of contact for customer enquiries regarding their product or service visit Prepare and send out customer quotes / invoices Diary management and schedule the engineers visits Work closely with other internal teams to update them on works / projects Update internal systems and support with any other admin needed Skills and experience: Proven admin and customer service experience, working in a similar Service Admin role Excellent communication skills Ideally have used scheduling systems

Morgan McKinley is looking for an experienced Marketing Assistant to be part of their Marketing team and also support with their events. The Marketing & Events Assistant role will be supporting the Marketing Manager with the planning and logistics of events and marketing campaigns. Location: Hybrid working - 3-4 days office based, parking onsite due to the rural location, own transport is required Salary: up to £33K Marketing & Events Assistant duties: Event logistics and plans Conduct market research and competitor analysis Support with email marketing campaigns Create marketing content, press releases and social media activity Produce Marketing plans to increase brand awareness Skills and experience: Proven Marketing experience, working in a similar marketing and events support role Experience of event logistics Good IT, communication and content writing skills

Morgan McKinley is working for a great company based in the Brighton area, walking distance from the train station. They are looking for an experienced Sales Support Administrator to be part of the account exec team and support with client queries, sales administration, processing purchase orders, responding to customers, and maintaining accurate sales records. Salary: 30-35K Location: Brighton - Office based Hours: 9am-5.30pm Mon-Fri Sales Support Administrator duties: Support Account Managers in servicing the customer accounts Process sales orders Monitor and update the sales database Sales administration Answering and service incoming calls Maintain strong customer relationships and high levels of service Skills and experience: Proven experience working in a similar Sales Admin support, account executive or customer sales support type role Highly organised and attention to detail Good IT skills

Morgan McKinley is looking for an experienced Resource Planning Assistant - Resource Analyst to work for a lovely, reputable employer based in the East Grinstead, West Sussex area. The Call Centre - Resource Planning Assistant will work on a hybrid basis and will monitor, analyse, forecast, schedule (short and long term), maintain data and provide a variety of performance reports as requested for the Call Centre. Salary: up to 29,000 + excellent benefits Location: East Grinstead - Hybrid Hours: Rota basis - 8:30-16:30 and 10:00-18:00 Resource Analyst duties: Support with the staff rota / resource planning to ensure that the Contact Centre can respond to business demand Monitoring agent time and shift patterns to optimise service levels. Assist with the day to day maintenance of call flow and availability Updating the Contact Centre managers of any real time issues. Maintain and monitor the Call Centre data to forecast and future plans for the staffing and efficiency levels Create and maintain individual and departmental performance reports Action script writing, amendments and additions for the telephone system Complete new Call Centre / Contact Centre starter and leavers admin through the call system Work as part of the team to ensure the contact centre resource area has sufficient cover Skills and experience required: Experience of working in a similar resource analyst / resource planning role, within a busy Call Centre / Contact Centre environment Excellent communication skills, both verbally and written Strong attention to detail Ability to analyse complex data

Morgan McKinley is looking for an experienced Office Assistant with experience of overseeing the running of the office, providing EA / PA support to the Directors and also front of house reception cover. This is a lovely varied Office Assistant role to start ASAP! Location: Office based - Petworth, West Sussex. Parking available Hours: 9-5.30 Mon-Fri Office Assistant duties: Meeting and greeting visitors - reception / front of house duties Ensuring office supplies are monitored and ordered when required Diary management Organising travel and meetings General admin and office support to the Directors Skills and experience: Experience of working in a similar PA / EA / Office Manager type role Good communication and organisational skills Excellent IT skills

About the Role Industry: Global Investment Management / Financial Services Location: Office-based (5 days per week) Morgan McKinley is partnering with a highly regarded global investment management firm to recruit an Administrative / Team Assistant on a temp-to-perm basis. This is a fantastic opportunity to join a professional, fast-paced corporate head office, working at the heart of a collaborative and high-performing team. This role would suit an experienced Team Assistant, Office Manager, or a graduate with a few years' experience in a structured corporate environment who is looking to build a long-term career within a global organisation. The Role This is a varied, people-facing position where you will play a key role in keeping the office running smoothly and supporting senior stakeholders. Key responsibilities include: Providing high-quality administrative and team support across the business Acting as a central point of contact for general office and operational queries Delivering PA / TA / EA-style support to senior stakeholders as required Providing reception cover when needed and welcoming visitors to the office Coordinating domestic and international travel, including visas, accommodation, and transport Supporting facilities management and liaising with external suppliers and vendors Assisting with internal and external events, meetings, and office socials Managing general administration including expenses, records, and office supplies Supporting onboarding and offboarding processes (desk setup, access passes, equipment, welcome packs) Assisting visiting colleagues with desk allocation and office access Handling ad-hoc duties to ensure the smooth day-to-day running of the office About You We're keen to speak with candidates who are organised, proactive, and enjoy working in a professional office environment. Immediately available or available at short notice At least 3 years' experience in an administrative, team assistant, or office support role Strong organisational skills with excellent attention to detail Confident, approachable, and comfortable supporting senior stakeholders Proficient in Microsoft Office and quick to pick up new systems Professional, discreet, and reliable with a strong work ethic Degree-educated or educated to a high standard, or with equivalent relevant experience What's on Offer Temp-to-perm opportunity with long-term career potential Fully office-based role within a global corporate head office Exposure to a fast-paced, international financial services environment Strong scope for development and progression within the administrative function

Morgan McKinley is looking for an a Digital Exec to work for a lovely company based on the outskirts of Horsham, West Sussex. The Digital Marketing Executive will support with the content marketing, digital marketing activity and help to improve performance across the websites. Location: Outskirts of Horsham, West Sussex. Own transport required due to rural location Digital Marketing duties: Support with the digital marketing SEO/PPC Content creation Monitor the digital marketing campaigns Assist with reviewing and monitoring digital optimisation Support monthly reporting and help identify opportunities for testing and optimisation Skills & Experience: Experience of working in a similar Digital Exec - Digital Marketing type role Good IT skills, SEO/PPC knowledge and experience Excellent communication skills both verbally and written