Job Title: Lettings Manager Location: Croydon Salary: Up to 55,000 OTE, Including Car Allowance or Company Car Benefits: 33 days paid holiday plus your birthday off Private healthcare Pension and life insurance Holiday commission scheme Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity events About the Role of Lettings Manager: Our client is a leading estate agency group with over 100 high street locations across the South-East. They are known for exceptional service and whilst creating a supportive, collaborative culture, with ongoing development opportunities and having achieve at least 90% on employee satisfaction surveys, as well as being a Gold Accredited Investors in People company. As a Lettings Manager, you will have the opportunity to lead a team of high performing lettings agents, manage profitability and driving business growth. This is an excellent opportunity to run the branch as if it were your own, making it a success. Responsibilities for the position of Lettings Manager: Motivate, coach, and inspire your team to achieve their goals Coach the team to deliver an outstanding service to landlords and tenants. List property lettings and providing expert advice to landlords Ensure tenants experience a smooth and exceptional customer journey Become established as the go-to local property expert Stay on top of market trends Experience Required for the position of Lettings Manager: Proven experience in lettings Track record of building strong relationships Passionate about people and providing an excellent service A strong work ethic Drive, enthusiastic and self-motivated Ability to thrive under pressure Natural leadership qualities with the ability to inspire a team Positive, energetic, and committed to delivering exceptional customer service Full driving licence is required. For more information regarding the role of Lettings Manager, please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days.
Apr 21, 2026
Full time
Job Title: Lettings Manager Location: Croydon Salary: Up to 55,000 OTE, Including Car Allowance or Company Car Benefits: 33 days paid holiday plus your birthday off Private healthcare Pension and life insurance Holiday commission scheme Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity events About the Role of Lettings Manager: Our client is a leading estate agency group with over 100 high street locations across the South-East. They are known for exceptional service and whilst creating a supportive, collaborative culture, with ongoing development opportunities and having achieve at least 90% on employee satisfaction surveys, as well as being a Gold Accredited Investors in People company. As a Lettings Manager, you will have the opportunity to lead a team of high performing lettings agents, manage profitability and driving business growth. This is an excellent opportunity to run the branch as if it were your own, making it a success. Responsibilities for the position of Lettings Manager: Motivate, coach, and inspire your team to achieve their goals Coach the team to deliver an outstanding service to landlords and tenants. List property lettings and providing expert advice to landlords Ensure tenants experience a smooth and exceptional customer journey Become established as the go-to local property expert Stay on top of market trends Experience Required for the position of Lettings Manager: Proven experience in lettings Track record of building strong relationships Passionate about people and providing an excellent service A strong work ethic Drive, enthusiastic and self-motivated Ability to thrive under pressure Natural leadership qualities with the ability to inspire a team Positive, energetic, and committed to delivering exceptional customer service Full driving licence is required. For more information regarding the role of Lettings Manager, please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days.
Job Title: Mortgage Servicing Administrator Location: London Salary: Up to 27,500 depending on experience plus benefits Working Hours: Monday to Friday 9am to 5.30pm Hybrid: 4 days a week in the office and 1 day at home About the role of Mortgage Servicing Administrator Our client is strengthening its position in the specialist lending market, providing a range of mortgage, bridging, and development finance products. They pride themselves on offering tailored property finance solutions for customers who may not fit the standard high street bank criteria. As a Mortgage Servicing Administrator, you will play a key role within the servicing and collections team, by dealing with the processing of existing mortgages including redemption requests, setting up direct debits and communicating with customers in arrears, whilst ensuring accounts are being managed in accordance with policies, procedures and regulations. This is a fantastic opportunity for someone with a background in financial services telephony who is keen to expand their skills and build experience within mortgage servicing. Responsibilities required for the role of Mortgage Servicing Administrator Ensuring mortgage administration tasks are completed accurately and within required timeframes, including processing redemption requests, setting up direct debits, and issuing pre-expiry communications Managing and responding to customer email enquiries in a professional and timely manner Proactively contacting customers regarding unpaid direct debits on a daily basis Maintaining regular communication with customers in early stages of arrears to provide support and guidance Discussing and agreeing suitable solutions with customers, including repayment arrangements and forbearance options within agreed authority levels Monitoring agreed arrangements to ensure adherence and taking appropriate action where necessary Directing customers to free and independent debt advice services where appropriate Processing new loan completions efficiently and accurately Identifying issues, applying creative problem-solving, and making informed decisions within appropriate timeframes Experience required for the role of Mortgage Servicing Administrator Experience gained in a telephony role within financial services is essential Mortgage servicing or collections experience is advantageous Ability to build rapport with customers and communicate key information clearly, professionally, and effectively Strong interpersonal and communication skills Highly organised with the ability to prioritise tasks efficiently Exceptional attention to detail Capable of working effectively under tight deadlines Confident in both verbal and written communication Good understanding of Consumer Duty principles Awareness of regulatory requirements and their impact on business operations Collaborative team player with a supportive approach For more information regarding the role of Senior Servicing Account Manager, please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Apr 07, 2026
Full time
Job Title: Mortgage Servicing Administrator Location: London Salary: Up to 27,500 depending on experience plus benefits Working Hours: Monday to Friday 9am to 5.30pm Hybrid: 4 days a week in the office and 1 day at home About the role of Mortgage Servicing Administrator Our client is strengthening its position in the specialist lending market, providing a range of mortgage, bridging, and development finance products. They pride themselves on offering tailored property finance solutions for customers who may not fit the standard high street bank criteria. As a Mortgage Servicing Administrator, you will play a key role within the servicing and collections team, by dealing with the processing of existing mortgages including redemption requests, setting up direct debits and communicating with customers in arrears, whilst ensuring accounts are being managed in accordance with policies, procedures and regulations. This is a fantastic opportunity for someone with a background in financial services telephony who is keen to expand their skills and build experience within mortgage servicing. Responsibilities required for the role of Mortgage Servicing Administrator Ensuring mortgage administration tasks are completed accurately and within required timeframes, including processing redemption requests, setting up direct debits, and issuing pre-expiry communications Managing and responding to customer email enquiries in a professional and timely manner Proactively contacting customers regarding unpaid direct debits on a daily basis Maintaining regular communication with customers in early stages of arrears to provide support and guidance Discussing and agreeing suitable solutions with customers, including repayment arrangements and forbearance options within agreed authority levels Monitoring agreed arrangements to ensure adherence and taking appropriate action where necessary Directing customers to free and independent debt advice services where appropriate Processing new loan completions efficiently and accurately Identifying issues, applying creative problem-solving, and making informed decisions within appropriate timeframes Experience required for the role of Mortgage Servicing Administrator Experience gained in a telephony role within financial services is essential Mortgage servicing or collections experience is advantageous Ability to build rapport with customers and communicate key information clearly, professionally, and effectively Strong interpersonal and communication skills Highly organised with the ability to prioritise tasks efficiently Exceptional attention to detail Capable of working effectively under tight deadlines Confident in both verbal and written communication Good understanding of Consumer Duty principles Awareness of regulatory requirements and their impact on business operations Collaborative team player with a supportive approach For more information regarding the role of Senior Servicing Account Manager, please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
