Contracts Manager Location: Rotherham (Hybrid Working Available) Salary: £40,000 £45,000 (depending on experience) Overview We are seeking a proactive and detail-oriented Contracts Manager to join our client's commercial team. Based in Rotherham with the flexibility of hybrid working, this role will manage the full lifecycle of service contracts from creation and renewal to performance tracking and client engagement. This is an exciting opportunity for a commercially astute individual who thrives on responsibility, values accuracy, and can build strong professional relationships across all levels. Key Responsibilities Manage creation, renewal, and administration of service and validation contracts Set up new projects, sites, and equipment within the Microsoft AX system Load, expire, and log agreements accurately and on time Raise service orders and perform periodic contract invoicing Analyse trends related to margins and profitability Prepare and report KPIs for key accounts Provide support in tender submissions and framework agreements Ensure timely handling of customer complaints and queries Liaise regularly with NHS Supply Chain, holding review meetings Maintain close communication with the Field Service Manager for new contracts Oversee service contract renewals ensuring timely receipt of purchase orders Assist the Commercial Excellence Manager in internal quality audits and document control Inform senior management of operational challenges that may impact contracts Additional Responsibilities Manage invoicing for breakdowns and remedial works Track and manage call-off purchase orders Conduct market research to identify contract opportunities with existing equipment users Attend customer and supplier meetings, including off-site visits Contribute to Commercial Excellence initiatives and continuous improvement Person Specification Essential: Strong experience in contract management or a related commercial role Highly numerate with strong analytical and mathematical skills Confident communicator who can present professionally to stakeholders at all levels, including Managing Directors and contractors Excellent conflict resolution skills with a calm, solution-focused approach Personable and able to develop and maintain effective working relationships Strong written skills for drafting and reviewing contracts and proposals Experience working with Microsoft AX or a similar ERP system Desirable: Experience working with or alongside NHS supply chains or healthcare providers Understanding of service delivery within a technical or engineering environment Familiarity with KPI reporting and performance-based contracts If you are interested in the role of Contracts Manager and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Jul 25, 2025
Full time
Contracts Manager Location: Rotherham (Hybrid Working Available) Salary: £40,000 £45,000 (depending on experience) Overview We are seeking a proactive and detail-oriented Contracts Manager to join our client's commercial team. Based in Rotherham with the flexibility of hybrid working, this role will manage the full lifecycle of service contracts from creation and renewal to performance tracking and client engagement. This is an exciting opportunity for a commercially astute individual who thrives on responsibility, values accuracy, and can build strong professional relationships across all levels. Key Responsibilities Manage creation, renewal, and administration of service and validation contracts Set up new projects, sites, and equipment within the Microsoft AX system Load, expire, and log agreements accurately and on time Raise service orders and perform periodic contract invoicing Analyse trends related to margins and profitability Prepare and report KPIs for key accounts Provide support in tender submissions and framework agreements Ensure timely handling of customer complaints and queries Liaise regularly with NHS Supply Chain, holding review meetings Maintain close communication with the Field Service Manager for new contracts Oversee service contract renewals ensuring timely receipt of purchase orders Assist the Commercial Excellence Manager in internal quality audits and document control Inform senior management of operational challenges that may impact contracts Additional Responsibilities Manage invoicing for breakdowns and remedial works Track and manage call-off purchase orders Conduct market research to identify contract opportunities with existing equipment users Attend customer and supplier meetings, including off-site visits Contribute to Commercial Excellence initiatives and continuous improvement Person Specification Essential: Strong experience in contract management or a related commercial role Highly numerate with strong analytical and mathematical skills Confident communicator who can present professionally to stakeholders at all levels, including Managing Directors and contractors Excellent conflict resolution skills with a calm, solution-focused approach Personable and able to develop and maintain effective working relationships Strong written skills for drafting and reviewing contracts and proposals Experience working with Microsoft AX or a similar ERP system Desirable: Experience working with or alongside NHS supply chains or healthcare providers Understanding of service delivery within a technical or engineering environment Familiarity with KPI reporting and performance-based contracts If you are interested in the role of Contracts Manager and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
UK Sales Specialist Location: St Ives, Cambridgeshire (Office-Based) Salary: up to £30k DOE + Commission Job Type: Full-Time Are you a confident communicator with a passion for sales and relationship building? We re looking for a driven and proactive UK Sales Specialist to join our client's team based in St Ives, Cambridgeshire . In this role, you ll focus on growing business by engaging new and existing customers, delivering compelling sales presentations, and consistently exceeding targets. Main Purpose of the Role To actively and effectively sell a range of specialist products across the UK market, building lasting customer relationships and driving sales growth. Key Responsibilities Build and maintain strong relationships with key accounts Actively seek orders and use cross-selling/upselling techniques to increase sales Make proactive outbound calls and follow up leads to secure new business Conduct in-person and phone-based product presentations and demonstrations Generate a healthy pipeline of leads and convert them into opportunities Collaborate closely with the wider Sales team to meet and exceed monthly targets Undertake cold calling to identify and engage new prospects Support other departments during peak times or staff absences Maintain accurate records of sales activities and customer interactions Commit to ongoing learning and product knowledge development Follow all company procedures and uphold high standards of professionalism What We re Looking For Previous sales experience preferred, but not essential Excellent communication and presentation skills Confident, enthusiastic, and target-driven Strong organisational skills and the ability to manage multiple tasks Willingness to learn and grow within a collaborative team environment A proactive attitude and strong work ethic Ability to work well under pressure and meet deadlines If you speak a European language that would be great Why Join Us? Competitive basic salary of £25,000 £27,500 , depending on experience Uncapped commission structure to reward your performance A supportive and energetic team environment Opportunities for professional development and training Based at our head office in St Ives, Cambridgeshire If you are interested in the role of UK Sales Specialist and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Jul 18, 2025
Full time
UK Sales Specialist Location: St Ives, Cambridgeshire (Office-Based) Salary: up to £30k DOE + Commission Job Type: Full-Time Are you a confident communicator with a passion for sales and relationship building? We re looking for a driven and proactive UK Sales Specialist to join our client's team based in St Ives, Cambridgeshire . In this role, you ll focus on growing business by engaging new and existing customers, delivering compelling sales presentations, and consistently exceeding targets. Main Purpose of the Role To actively and effectively sell a range of specialist products across the UK market, building lasting customer relationships and driving sales growth. Key Responsibilities Build and maintain strong relationships with key accounts Actively seek orders and use cross-selling/upselling techniques to increase sales Make proactive outbound calls and follow up leads to secure new business Conduct in-person and phone-based product presentations and demonstrations Generate a healthy pipeline of leads and convert them into opportunities Collaborate closely with the wider Sales team to meet and exceed monthly targets Undertake cold calling to identify and engage new prospects Support other departments during peak times or staff absences Maintain accurate records of sales activities and customer interactions Commit to ongoing learning and product knowledge development Follow all company procedures and uphold high standards of professionalism What We re Looking For Previous sales experience preferred, but not essential Excellent communication and presentation skills Confident, enthusiastic, and target-driven Strong organisational skills and the ability to manage multiple tasks Willingness to learn and grow within a collaborative team environment A proactive attitude and strong work ethic Ability to work well under pressure and meet deadlines If you speak a European language that would be great Why Join Us? Competitive basic salary of £25,000 £27,500 , depending on experience Uncapped commission structure to reward your performance A supportive and energetic team environment Opportunities for professional development and training Based at our head office in St Ives, Cambridgeshire If you are interested in the role of UK Sales Specialist and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Field Service Engineer (Medical & Aesthetic Equipment) Location: Huntingdon but Field-based across the UK (travel required) Job Type: Full-time Salary: £35,000 £40,000 per year Schedule: Monday to Friday We are looking for a Field Service Engineer to join our client's growing team, supporting the installation, maintenance, and repair of advanced medical and aesthetic laser/light-based equipment at clinics across the UK. This is a hands-on, client-facing role ideal for someone with strong technical expertise, excellent communication skills, and a passion for delivering high-quality service. Key Responsibilities Install and configure laser/light equipment at customer sites Carry out routine maintenance, diagnostics, and repairs Respond promptly to on-site service requests across the UK Build positive relationships with clients, offering tailored technical support Accurately document all service visits and technical findings Train users on correct operation and maintenance of equipment Collaborate with internal teams to share client feedback and support product improvement Adhere to all health and safety regulations while working on-site Requirements Solid technical knowledge of mechanical, electrical, or electronic systems Strong troubleshooting and problem-solving ability under pressure Excellent communication skills (verbal and written) Previous field service experience is advantageous Comfortable working independently and managing your own schedule Valid UK driver s licence (essential for travel to client locations) Willingness to work flexible hours as required Benefits Salary: £35,000 £40,000 depending on experience Company pension Opportunity to work with innovative technologies in a growing industry Supportive team and ongoing development opportunities If you re a technically skilled engineer with a customer-first mindset and an interest in the medical aesthetics field, we d love to hear from you. If you are interested in the role of Field Service Engineer and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Jul 17, 2025
Full time
Field Service Engineer (Medical & Aesthetic Equipment) Location: Huntingdon but Field-based across the UK (travel required) Job Type: Full-time Salary: £35,000 £40,000 per year Schedule: Monday to Friday We are looking for a Field Service Engineer to join our client's growing team, supporting the installation, maintenance, and repair of advanced medical and aesthetic laser/light-based equipment at clinics across the UK. This is a hands-on, client-facing role ideal for someone with strong technical expertise, excellent communication skills, and a passion for delivering high-quality service. Key Responsibilities Install and configure laser/light equipment at customer sites Carry out routine maintenance, diagnostics, and repairs Respond promptly to on-site service requests across the UK Build positive relationships with clients, offering tailored technical support Accurately document all service visits and technical findings Train users on correct operation and maintenance of equipment Collaborate with internal teams to share client feedback and support product improvement Adhere to all health and safety regulations while working on-site Requirements Solid technical knowledge of mechanical, electrical, or electronic systems Strong troubleshooting and problem-solving ability under pressure Excellent communication skills (verbal and written) Previous field service experience is advantageous Comfortable working independently and managing your own schedule Valid UK driver s licence (essential for travel to client locations) Willingness to work flexible hours as required Benefits Salary: £35,000 £40,000 depending on experience Company pension Opportunity to work with innovative technologies in a growing industry Supportive team and ongoing development opportunities If you re a technically skilled engineer with a customer-first mindset and an interest in the medical aesthetics field, we d love to hear from you. If you are interested in the role of Field Service Engineer and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
2 x Quality Inspector Start Date: ASAP Salary: £28,000 - £32,500 depending on experience Location: Waterbeach, Cambridgeshire Hours: 37.5 hours Monday to Friday (1pm finish Fridays) onsite We are currently seeking a dedicated Quality Inspector for our client to ensure that products are inspected in accordance with the correct requirements, specifications, and materials as agreed upon with the customer. The successful candidate will play a crucial role in supporting various departments within the business and ensuring that products supplied are manufactured in conformance with relevant design data and specifications. Key Responsibilities: Approve products to drawings and customers supporting documentation. Provide assistance and support within the business regarding product conformance. Operate singularly or as part of a team that optimizes inspection resources effectively. Record non-confirming products in a descriptive manner to assist Quality Assurance Engineers. Conduct internal audits within departments. Knowledge: Ability to use measuring equipment such as rulers, calipers, gauges, or micrometers to inspect, test, and measure products (Essential). Strong proficiency in reading technical engineering drawings (Essential). Previous history and knowledge of FAI processes would be beneficial. Experience working with customer drawings and supporting documentation for correct product manufacture and assembly. Experience conducting internal departmental audits. Experience in regulatory document recording. Good working knowledge of Quality procedures. Understanding of FAIR process to AS9102 would be beneficial. Knowledge of aerospace manufacturing quality systems (desirable) Skills and Competencies: Computer skills Microsoft Excel, Word, and PowerPoint. Good organisational and time management skills. Strong verbal and written communication. Ability to engage with the wider team. Setting and implementing high standards of housekeeping in your department. If you are interested in the role of Quality Inspector and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Jul 17, 2025
Full time
2 x Quality Inspector Start Date: ASAP Salary: £28,000 - £32,500 depending on experience Location: Waterbeach, Cambridgeshire Hours: 37.5 hours Monday to Friday (1pm finish Fridays) onsite We are currently seeking a dedicated Quality Inspector for our client to ensure that products are inspected in accordance with the correct requirements, specifications, and materials as agreed upon with the customer. The successful candidate will play a crucial role in supporting various departments within the business and ensuring that products supplied are manufactured in conformance with relevant design data and specifications. Key Responsibilities: Approve products to drawings and customers supporting documentation. Provide assistance and support within the business regarding product conformance. Operate singularly or as part of a team that optimizes inspection resources effectively. Record non-confirming products in a descriptive manner to assist Quality Assurance Engineers. Conduct internal audits within departments. Knowledge: Ability to use measuring equipment such as rulers, calipers, gauges, or micrometers to inspect, test, and measure products (Essential). Strong proficiency in reading technical engineering drawings (Essential). Previous history and knowledge of FAI processes would be beneficial. Experience working with customer drawings and supporting documentation for correct product manufacture and assembly. Experience conducting internal departmental audits. Experience in regulatory document recording. Good working knowledge of Quality procedures. Understanding of FAIR process to AS9102 would be beneficial. Knowledge of aerospace manufacturing quality systems (desirable) Skills and Competencies: Computer skills Microsoft Excel, Word, and PowerPoint. Good organisational and time management skills. Strong verbal and written communication. Ability to engage with the wider team. Setting and implementing high standards of housekeeping in your department. If you are interested in the role of Quality Inspector and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Job Title: Technical Service Manager Location: Bray, Co. Wicklow (initially 4 days in-office per week) Salary: Circa 55k - 70k Euros + Bonus, Company Car, and Laptop The Opportunity: An exciting opportunity has arisen for an experienced Technical Service Manager to join a well-established supplier of medical, surgical, and electrosurgical equipment. For over 50 years, we have built a strong reputation across the healthcare sector, supplying high-quality disposable and capital equipment to over 100 public and private hospitals across the Republic of Ireland and Northern Ireland. This role offers the chance to lead a dynamic service team while working with some of the most innovative brands in the healthcare industry. The Role: The Technical Service Manager will oversee a team of 5-6 engineers and two service coordinators responsible for maintaining a wide range of medical equipment, including: HD Camera Systems and related equipment Diathermy/Electrosurgery units and Argon Plasma Coagulation units Warm-air patient warming units Surgical Laser units Patient couches and ancillary accessories You will be responsible for ensuring all equipment meets manufacturer specifications, managing unplanned breakdowns effectively, and building strong relationships with hospital personnel. Key Responsibilities: Manage a team of engineers, a service coordinator, and an equipment coordinator. Maintain high levels of customer support, including quick repair turnaround and breakdown response times. Ensure engineers are trained on technical best practices and conduct audits to monitor performance. Coordinate test equipment calibration in compliance with ISO/MDR/HPRA standards and manufacturer policies. Collaborate with suppliers to stay updated on new testing methods and technical updates. Provide technical assistance and product support to the sales team. Liaise with customers on service contracts, repair quotations, and relationship management with key hospital staff. Support tender documentation alongside sales and administration teams. Recruit and onboard new engineers and service administration staff as required. Plan and execute equipment commissioning and installations. Organize hospital engineer training on front-line service equipment when necessary. The Ideal Candidate: At least 5 years of experience in the medical device industry (strongly preferred). Proven experience managing a service team (major advantage). Strong electromechanical field service engineering background. Customer-focused, highly organized, and capable of growing a technical service department. Excellent verbal and written communication skills. Qualification in Electromechanical/Electronic Engineering or equivalent. Full EU/Irish driving license required. What We Offer: Competitive salary around £55k, with performance-based bonus. Company car and laptop provided. Opportunity to lead and develop a skilled team within a reputable and innovative organization. If you are interested in the role of Technical Sales Manager and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Feb 21, 2025
Full time
Job Title: Technical Service Manager Location: Bray, Co. Wicklow (initially 4 days in-office per week) Salary: Circa 55k - 70k Euros + Bonus, Company Car, and Laptop The Opportunity: An exciting opportunity has arisen for an experienced Technical Service Manager to join a well-established supplier of medical, surgical, and electrosurgical equipment. For over 50 years, we have built a strong reputation across the healthcare sector, supplying high-quality disposable and capital equipment to over 100 public and private hospitals across the Republic of Ireland and Northern Ireland. This role offers the chance to lead a dynamic service team while working with some of the most innovative brands in the healthcare industry. The Role: The Technical Service Manager will oversee a team of 5-6 engineers and two service coordinators responsible for maintaining a wide range of medical equipment, including: HD Camera Systems and related equipment Diathermy/Electrosurgery units and Argon Plasma Coagulation units Warm-air patient warming units Surgical Laser units Patient couches and ancillary accessories You will be responsible for ensuring all equipment meets manufacturer specifications, managing unplanned breakdowns effectively, and building strong relationships with hospital personnel. Key Responsibilities: Manage a team of engineers, a service coordinator, and an equipment coordinator. Maintain high levels of customer support, including quick repair turnaround and breakdown response times. Ensure engineers are trained on technical best practices and conduct audits to monitor performance. Coordinate test equipment calibration in compliance with ISO/MDR/HPRA standards and manufacturer policies. Collaborate with suppliers to stay updated on new testing methods and technical updates. Provide technical assistance and product support to the sales team. Liaise with customers on service contracts, repair quotations, and relationship management with key hospital staff. Support tender documentation alongside sales and administration teams. Recruit and onboard new engineers and service administration staff as required. Plan and execute equipment commissioning and installations. Organize hospital engineer training on front-line service equipment when necessary. The Ideal Candidate: At least 5 years of experience in the medical device industry (strongly preferred). Proven experience managing a service team (major advantage). Strong electromechanical field service engineering background. Customer-focused, highly organized, and capable of growing a technical service department. Excellent verbal and written communication skills. Qualification in Electromechanical/Electronic Engineering or equivalent. Full EU/Irish driving license required. What We Offer: Competitive salary around £55k, with performance-based bonus. Company car and laptop provided. Opportunity to lead and develop a skilled team within a reputable and innovative organization. If you are interested in the role of Technical Sales Manager and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
