Who are Coolr? We're an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world. With 70% growth last year the agency is growing at a rapid rate but we're only just getting started In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond. We have a strong platform for growth and have made great strides forward - now we really want to take things to the next level. About the role: We're looking for a Part-Time Senior PR Manager (3 days a week) to help amplify Coolr's voice across the industry, secure standout media coverage, and elevate our presence on key platforms, panels, and award stages. This is a brilliant opportunity to take ownership of PR at one of the UK's fastest-growing social agencies, shaping how we're seen and heard in the world of marketing and beyond. The job Drive Coolr's PR coverage across all work and people-related news stories Write and distribute press releases, opinion pieces, and award entries Secure thought leadership placements and position Coolr spokespeople at panels, events, and in industry conversations Build and manage strong, ongoing relationships with journalists and key trade outlets Oversee and curate agency content (including LBB and trade media) Lead our awards strategy,from writing and submitting entries to tracking shortlists and wins What we are looking for Proven experience in PR or communications (agency or in-house, ideally within creative, digital, or tech sectors) Strong media relationships with journalists across marketing, creative, and trade press Excellent copywriting skills with a flair for creating press releases, thought leadership articles, and compelling stories Organised, proactive, and confident managing multiple stakeholders across the business An eye for what's newsworthy and how to position a brand in the spotlight A self-starter who thrives in a fast-paced, creative environment A Coolr Offer We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr. A benchmarked salary reflective of your experience and in line with our salary bandings. Hybrid working. We work 3 days in the office and 2 from home 25 days annual leave Two weeks work from anywhere Birthday Day off - an extra day to celebrate your big day Wellbeing Day off - another extra day with a £50 voucher to spend on anything you want to support your wellbeing! Free breakfast, snacks and drinks in the office. Private Healthcare cover, Cycle to work scheme, Tech scheme + more Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come. Dog friendly office Coolr Culture: We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential. Coolr DE&I Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world's best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
Sep 13, 2025
Full time
Who are Coolr? We're an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world. With 70% growth last year the agency is growing at a rapid rate but we're only just getting started In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond. We have a strong platform for growth and have made great strides forward - now we really want to take things to the next level. About the role: We're looking for a Part-Time Senior PR Manager (3 days a week) to help amplify Coolr's voice across the industry, secure standout media coverage, and elevate our presence on key platforms, panels, and award stages. This is a brilliant opportunity to take ownership of PR at one of the UK's fastest-growing social agencies, shaping how we're seen and heard in the world of marketing and beyond. The job Drive Coolr's PR coverage across all work and people-related news stories Write and distribute press releases, opinion pieces, and award entries Secure thought leadership placements and position Coolr spokespeople at panels, events, and in industry conversations Build and manage strong, ongoing relationships with journalists and key trade outlets Oversee and curate agency content (including LBB and trade media) Lead our awards strategy,from writing and submitting entries to tracking shortlists and wins What we are looking for Proven experience in PR or communications (agency or in-house, ideally within creative, digital, or tech sectors) Strong media relationships with journalists across marketing, creative, and trade press Excellent copywriting skills with a flair for creating press releases, thought leadership articles, and compelling stories Organised, proactive, and confident managing multiple stakeholders across the business An eye for what's newsworthy and how to position a brand in the spotlight A self-starter who thrives in a fast-paced, creative environment A Coolr Offer We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr. A benchmarked salary reflective of your experience and in line with our salary bandings. Hybrid working. We work 3 days in the office and 2 from home 25 days annual leave Two weeks work from anywhere Birthday Day off - an extra day to celebrate your big day Wellbeing Day off - another extra day with a £50 voucher to spend on anything you want to support your wellbeing! Free breakfast, snacks and drinks in the office. Private Healthcare cover, Cycle to work scheme, Tech scheme + more Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come. Dog friendly office Coolr Culture: We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential. Coolr DE&I Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world's best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
Overview Who are Coolr? We're an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world. With 70% growth last year the agency is growing at a rapid rate but we're only just getting started In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond. We have a strong platform for growth and have made great strides forward - now we really want to take things to the next level. About the role We're looking for a passionate Social Media Executive to join the Coolr team! In this role, you'll be at the forefront of social trends, creating compelling content that stands out, and building strong connections with online communities. The job Helping to plan, schedule and post content across multiple platforms including TikTok, Instagram, Twitter, YouTube, Pinterest (and others) on behalf of brands, as well as looking for reactive opportunities. Helping build out content calendars to drive interesting conversations that brands have a role to play. Pulling together reports on the work you're doing, extracting the data required from each channel and the tools we use. Manage daily communication with the client team to ensure the delivery of social-first content that aligns with brand guidelines and meets all brief requirements. Having the opportunity to input on agency processes and create guidelines to exceptional community management practice. What we are looking for Solutions focused in approach and bring creative thinking to problem solving Well-versed in social media platforms, with proven experience supporting and activating effective campaigns Able to demonstrate an excellent knowledge of popular culture and the latest social media news, platforms and updates Able to handle multiple clients and prioritise your time and internal resource based on requirement Detail orientated and ensure that things go out without any spelling, grammatical or visible errors Able to communicate effectively at all levels, with strong written and verbal communication skills Able to both work as part of a team and independently Able to demonstrate strong organisational, administrative and time management skills and excellent attention to detail A Coolr Offer We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr. A benchmarked salary reflective of your experience and in line with our salary bandings. Hybrid working. We work 3 days in the office and 2 from home 25 days annual leave Two weeks work from anywhere Birthday Day off - an extra day to celebrate your big day Wellbeing Day off - another extra day with a £50 voucher to spend on anything you want to support your wellbeing! Free breakfast, snacks and drinks in the office. Private Healthcare cover, Cycle to work scheme, Tech scheme + more Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come. Coolr Culture We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential. Coolr DE&I Our approach to DEI at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world's best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
Sep 12, 2025
Full time
Overview Who are Coolr? We're an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world. With 70% growth last year the agency is growing at a rapid rate but we're only just getting started In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond. We have a strong platform for growth and have made great strides forward - now we really want to take things to the next level. About the role We're looking for a passionate Social Media Executive to join the Coolr team! In this role, you'll be at the forefront of social trends, creating compelling content that stands out, and building strong connections with online communities. The job Helping to plan, schedule and post content across multiple platforms including TikTok, Instagram, Twitter, YouTube, Pinterest (and others) on behalf of brands, as well as looking for reactive opportunities. Helping build out content calendars to drive interesting conversations that brands have a role to play. Pulling together reports on the work you're doing, extracting the data required from each channel and the tools we use. Manage daily communication with the client team to ensure the delivery of social-first content that aligns with brand guidelines and meets all brief requirements. Having the opportunity to input on agency processes and create guidelines to exceptional community management practice. What we are looking for Solutions focused in approach and bring creative thinking to problem solving Well-versed in social media platforms, with proven experience supporting and activating effective campaigns Able to demonstrate an excellent knowledge of popular culture and the latest social media news, platforms and updates Able to handle multiple clients and prioritise your time and internal resource based on requirement Detail orientated and ensure that things go out without any spelling, grammatical or visible errors Able to communicate effectively at all levels, with strong written and verbal communication skills Able to both work as part of a team and independently Able to demonstrate strong organisational, administrative and time management skills and excellent attention to detail A Coolr Offer We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr. A benchmarked salary reflective of your experience and in line with our salary bandings. Hybrid working. We work 3 days in the office and 2 from home 25 days annual leave Two weeks work from anywhere Birthday Day off - an extra day to celebrate your big day Wellbeing Day off - another extra day with a £50 voucher to spend on anything you want to support your wellbeing! Free breakfast, snacks and drinks in the office. Private Healthcare cover, Cycle to work scheme, Tech scheme + more Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come. Coolr Culture We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential. Coolr DE&I Our approach to DEI at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world's best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
About Coolr Who are Coolr? We're an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world. With 70% growth last year the agency is growing at a rapid rate but we're only just getting started In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond. We have a strong platform for growth and have made great strides forward - now we really want to take things to the next level. About the role: We're looking for a creative, hands-on Social Content Creator to join our team and bring ideas to life through lo-fi, highly engaging short-form video & static content. If you're obsessed with TikTok and Instagram Reels, know how to shoot and edit compelling content on a phone, and love experimenting with trends, sounds, and storytelling - this role is for you. You'll collaborate closely with our team to develop compelling content across a number of iconic brands, ensuring each piece resonates with its intended audience. The job Ideation: Ideate, script and storyboard engaging lo-fi content that's tailored to client's objectives and social audiences. Pitching clear ideas with all necessary considerations (e.g shot lists) to ensure smooth content execution Copywriting: Write sharp, on-brand captions, hooks and in-asset text that drives engagement and storytelling. Lo-fi Production: Shoot and edit content using a phone or lightweight setup (no fancy gear required!) Social Listening: Staying up-to-date with social trends, platform features and ever-evolving audience behaviours to inform content strategies and maintain relevance. Client Presentations: Crafting compelling presentations using Google Slides or PowerPoint to pitch concepts and demonstrate how ideas will be brought to life. Collaboration: Working closely with cross-functional teams, including creative, editorial, design, and production, to ensure content aligns with brand guidelines and goals. What we are looking for Proven experience in creating and managing social content, with a portfolio showcasing work you're proud of (Ideally TikTok/Instagram focussed!) Strong storytelling skills and the ability to translate ideas into compelling visual content. Strong passion and knowledge for internet culture - formats, audiences, communities and culture Proficiency in presentation tools like Google Slides and PowerPoint. Excellent organisational skills and attention to detail in pre-production planning. Ability to adapt quickly to changing trends and client needs. A Coolr Offer We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr. A benchmarked salary reflective of your experience and in line with our salary bandings. Hybrid working. We work 3 days in the office and 2 from home 25 days annual leave Two weeks work from anywhere Birthday Day off - an extra day to celebrate your big day Wellbeing Day off - another extra day with a £50 voucher to spend on anything you want to support your wellbeing! Free breakfast, snacks and drinks in the office. Private Healthcare cover, Cycle to work scheme, Tech scheme + more Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come. Coolr Culture We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential. Coolr DE&I Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world's best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
Sep 11, 2025
Full time
About Coolr Who are Coolr? We're an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world. With 70% growth last year the agency is growing at a rapid rate but we're only just getting started In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond. We have a strong platform for growth and have made great strides forward - now we really want to take things to the next level. About the role: We're looking for a creative, hands-on Social Content Creator to join our team and bring ideas to life through lo-fi, highly engaging short-form video & static content. If you're obsessed with TikTok and Instagram Reels, know how to shoot and edit compelling content on a phone, and love experimenting with trends, sounds, and storytelling - this role is for you. You'll collaborate closely with our team to develop compelling content across a number of iconic brands, ensuring each piece resonates with its intended audience. The job Ideation: Ideate, script and storyboard engaging lo-fi content that's tailored to client's objectives and social audiences. Pitching clear ideas with all necessary considerations (e.g shot lists) to ensure smooth content execution Copywriting: Write sharp, on-brand captions, hooks and in-asset text that drives engagement and storytelling. Lo-fi Production: Shoot and edit content using a phone or lightweight setup (no fancy gear required!) Social Listening: Staying up-to-date with social trends, platform features and ever-evolving audience behaviours to inform content strategies and maintain relevance. Client Presentations: Crafting compelling presentations using Google Slides or PowerPoint to pitch concepts and demonstrate how ideas will be brought to life. Collaboration: Working closely with cross-functional teams, including creative, editorial, design, and production, to ensure content aligns with brand guidelines and goals. What we are looking for Proven experience in creating and managing social content, with a portfolio showcasing work you're proud of (Ideally TikTok/Instagram focussed!) Strong storytelling skills and the ability to translate ideas into compelling visual content. Strong passion and knowledge for internet culture - formats, audiences, communities and culture Proficiency in presentation tools like Google Slides and PowerPoint. Excellent organisational skills and attention to detail in pre-production planning. Ability to adapt quickly to changing trends and client needs. A Coolr Offer We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr. A benchmarked salary reflective of your experience and in line with our salary bandings. Hybrid working. We work 3 days in the office and 2 from home 25 days annual leave Two weeks work from anywhere Birthday Day off - an extra day to celebrate your big day Wellbeing Day off - another extra day with a £50 voucher to spend on anything you want to support your wellbeing! Free breakfast, snacks and drinks in the office. Private Healthcare cover, Cycle to work scheme, Tech scheme + more Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come. Coolr Culture We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential. Coolr DE&I Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world's best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
About the role As a Resource Manager, you will play a key role in ensuring seamless communication and collaboration between various teams, including Strategy, Creative, Labs, Design and Edit teams. Reporting to our Resourcing Lead, your primary responsibility is to plan, allocate, and schedule resources across multiple disciplines, ensuring every project has the resource it needs, when it needs it. The job Collaborate with team leads to manage bookings and cast resources effectively, ensuring appropriate utilisation of both senior and junior talent. Build and maintain strong relationships with client services and producer teams. Effectively communicate to overcome challenges and provide creative solutions. Organise and manage project schedules with precision and discipline. Ensure productive (our agency scheduling tool) is kept up to date and relevant. Review the schedule to assess resource bookings and prevent unnecessary downtime or excess freelance costs. Proactively plan for peak periods, addressing resource challenges by optimising internal and external resources. Maintain an understanding of business priorities and profitability. Work closely with the new business team to plan resources for the new business pipeline. Manage team holidays and capacity and ensure all time out of the office is tracked in productive. Monitor team profitability, manage freelance budgets, and ensure timely completion of timesheets. Maintain a pulse on the freelance market, building relationships with talents across various skillsets. What we are looking for Experience in creative resource management. Previous experience in Production and/or Agency roles. Strong project planning and scoping skills, plus an eagle eye for detail. Ability to manage a high-volume workload with strong productivity. Experience using scheduling software. Adaptability and flexibility to meet the evolving needs of the environment. Excellent written and verbal communication skills. A Coolr Offer We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perks you get whilst working at Coolr. A benchmarked salary reflective of your experience and in line with our salary bandings. Hybrid working. We work 3 days in the office and 2 from home. 25 days annual leave. Two weeks work from anywhere. Birthday Day off - an extra day to celebrate your big day. Wellbeing Day off - another extra day with a £50 voucher to spend on anything you want to support your wellbeing. Free breakfast, snacks and drinks in the office. Private Healthcare cover, Cycle to work scheme, Tech scheme + more. Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come. Coolr Culture We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential. Coolr DE&I Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world's best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
Sep 11, 2025
Full time
About the role As a Resource Manager, you will play a key role in ensuring seamless communication and collaboration between various teams, including Strategy, Creative, Labs, Design and Edit teams. Reporting to our Resourcing Lead, your primary responsibility is to plan, allocate, and schedule resources across multiple disciplines, ensuring every project has the resource it needs, when it needs it. The job Collaborate with team leads to manage bookings and cast resources effectively, ensuring appropriate utilisation of both senior and junior talent. Build and maintain strong relationships with client services and producer teams. Effectively communicate to overcome challenges and provide creative solutions. Organise and manage project schedules with precision and discipline. Ensure productive (our agency scheduling tool) is kept up to date and relevant. Review the schedule to assess resource bookings and prevent unnecessary downtime or excess freelance costs. Proactively plan for peak periods, addressing resource challenges by optimising internal and external resources. Maintain an understanding of business priorities and profitability. Work closely with the new business team to plan resources for the new business pipeline. Manage team holidays and capacity and ensure all time out of the office is tracked in productive. Monitor team profitability, manage freelance budgets, and ensure timely completion of timesheets. Maintain a pulse on the freelance market, building relationships with talents across various skillsets. What we are looking for Experience in creative resource management. Previous experience in Production and/or Agency roles. Strong project planning and scoping skills, plus an eagle eye for detail. Ability to manage a high-volume workload with strong productivity. Experience using scheduling software. Adaptability and flexibility to meet the evolving needs of the environment. Excellent written and verbal communication skills. A Coolr Offer We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perks you get whilst working at Coolr. A benchmarked salary reflective of your experience and in line with our salary bandings. Hybrid working. We work 3 days in the office and 2 from home. 25 days annual leave. Two weeks work from anywhere. Birthday Day off - an extra day to celebrate your big day. Wellbeing Day off - another extra day with a £50 voucher to spend on anything you want to support your wellbeing. Free breakfast, snacks and drinks in the office. Private Healthcare cover, Cycle to work scheme, Tech scheme + more. Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come. Coolr Culture We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential. Coolr DE&I Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world's best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
Overview Who are Coolr? We're an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world. With 70% growth last year the agency is growing at a rapid rate but we're only just getting started In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond. We have a strong platform for growth and have made great strides forward - now we really want to take things to the next level. About the role: We're looking for a New Business Manager to manage our expanding pipeline of business opportunities.
Sep 11, 2025
Full time
Overview Who are Coolr? We're an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world. With 70% growth last year the agency is growing at a rapid rate but we're only just getting started In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond. We have a strong platform for growth and have made great strides forward - now we really want to take things to the next level. About the role: We're looking for a New Business Manager to manage our expanding pipeline of business opportunities.
Overview Who are Coolr? We're an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world. With 70% growth last year the agency is growing at a rapid rate but we're only just getting started In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond. We have a strong platform for growth and have made great strides forward - now we really want to take things to the next level. The role The role of the Associate Director (GAD) is to oversee and provide direction to our client teams, in all aspects of activity, from upholding day to day process, to working with our Account Directors to ensure quality output is consistently delivered. You will hold and maintain relationships with our clients to encourage satisfaction and retention, as well as identifying and selling in opportunities for account growth. The Group Account Director role blends internal team management skills to develop individuals and teams for success, and external client management to build Coolr's relationships and reputation. The job Every role at Coolr plays a vital part in the work we do. Here are some of the key areas of responsibility for this role: Keeping up to date with all client account activities, to ensure efficient processes are followed, and quality output is consistently delivered. Managing Account Directors to allow them to feel supported, with the tools and information they need to successfully execute their roles. Acting as a mentor for more junior members of the team, leading by example and imparting advice when needed. Working with Account Directors to ensure monthly and quarterly reporting is thorough and accurate. Building and maintaining relationships with our senior clients. Identifying growth opportunities for client accounts. Being responsible for efficient and sustainable resourcing on client accounts. Consistently looking for opportunities for the improving of efficiency in process. Being ultimately responsible for budget management and have a detailed overview of all commercial activities on accounts. Being an integral part of new business and pitch activities. What we are looking for Whilst we appreciate, you're not just your CV and skills are transferable, these are some of the skills and experiences we think would set you up for success in this role: Social First Agency experience in a senior leadership role (Group Account Director or above) Commercially minded, with experience managing profitability and identifying growth opportunities. Strong strategic acumen across account planning, brand strategy, and creative storytelling. Equipped with an extensive and credible knowledge of the industry and the latest trends. Approachable and be proactive with your mentorship of more junior members of the team. Builds strong, transparent relationships with senior clients and agency partners Comfortable working in fast-paced, high-volume agency environments Passionate in your commitment to quality output and able to flex with business needs. A Coolr Offer We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr. A benchmarked salary reflective of your experience and in line with our salary bandings. Hybrid working. We work 3 days in the office and 2 from home 25 days annual leave Two weeks work from anywhere Birthday Day off - an extra day to celebrate your big day Wellbeing Day off - another extra day with a £50 voucher to spend on anything you want to support your wellbeing! Free breakfast, snacks and drinks in the office. Private Healthcare cover, Cycle to work scheme, Tech scheme + more Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come. Coolr Culture We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential. Coolr DE&I Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world's best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
Sep 11, 2025
Full time
Overview Who are Coolr? We're an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world. With 70% growth last year the agency is growing at a rapid rate but we're only just getting started In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond. We have a strong platform for growth and have made great strides forward - now we really want to take things to the next level. The role The role of the Associate Director (GAD) is to oversee and provide direction to our client teams, in all aspects of activity, from upholding day to day process, to working with our Account Directors to ensure quality output is consistently delivered. You will hold and maintain relationships with our clients to encourage satisfaction and retention, as well as identifying and selling in opportunities for account growth. The Group Account Director role blends internal team management skills to develop individuals and teams for success, and external client management to build Coolr's relationships and reputation. The job Every role at Coolr plays a vital part in the work we do. Here are some of the key areas of responsibility for this role: Keeping up to date with all client account activities, to ensure efficient processes are followed, and quality output is consistently delivered. Managing Account Directors to allow them to feel supported, with the tools and information they need to successfully execute their roles. Acting as a mentor for more junior members of the team, leading by example and imparting advice when needed. Working with Account Directors to ensure monthly and quarterly reporting is thorough and accurate. Building and maintaining relationships with our senior clients. Identifying growth opportunities for client accounts. Being responsible for efficient and sustainable resourcing on client accounts. Consistently looking for opportunities for the improving of efficiency in process. Being ultimately responsible for budget management and have a detailed overview of all commercial activities on accounts. Being an integral part of new business and pitch activities. What we are looking for Whilst we appreciate, you're not just your CV and skills are transferable, these are some of the skills and experiences we think would set you up for success in this role: Social First Agency experience in a senior leadership role (Group Account Director or above) Commercially minded, with experience managing profitability and identifying growth opportunities. Strong strategic acumen across account planning, brand strategy, and creative storytelling. Equipped with an extensive and credible knowledge of the industry and the latest trends. Approachable and be proactive with your mentorship of more junior members of the team. Builds strong, transparent relationships with senior clients and agency partners Comfortable working in fast-paced, high-volume agency environments Passionate in your commitment to quality output and able to flex with business needs. A Coolr Offer We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr. A benchmarked salary reflective of your experience and in line with our salary bandings. Hybrid working. We work 3 days in the office and 2 from home 25 days annual leave Two weeks work from anywhere Birthday Day off - an extra day to celebrate your big day Wellbeing Day off - another extra day with a £50 voucher to spend on anything you want to support your wellbeing! Free breakfast, snacks and drinks in the office. Private Healthcare cover, Cycle to work scheme, Tech scheme + more Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come. Coolr Culture We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential. Coolr DE&I Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world's best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
Who are Coolr? We're an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world. With 70% growth last year the agency is growing at a rapid rate but we're only just getting started In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond. We have a strong platform for growth and have made great strides forward - now we really want to take things to the next level. About the role We're looking for a Social Insights Manager to join our Strategy team. The job Every role at Coolr plays a vital part in the work we do. Here are some of the key areas of responsibility for this role: Collating and processing high volumes of social-first performance data (engagements, CTR, CPRs etc.) Monitoring and reporting on performance, both from a campaign perspective and for always-on activity Distilling clear actions and insight through the data making recommendations and presenting findings in a clear, client-facing manner Crafting clear performance analysis and narratives in reporting Closely working alongside a team of strategists to develop data-driven work for both current clients and new business prospects Assisting account teams on reporting for both ad hoc reports and monthly/weekly reports Creating social dashboards to help aid and manage reporting across the agency. These will be client specific and update in real time to pull results efficiently Develop an agency proposition on reporting and 'which metrics matter', allowing us to advise our clients in the best way possible Creating data driven insights for the agency as well as working these into white papers and articles for the agency to publish with external media sources What we are looking for Whilst we appreciate, you're not just your CV and skills are transferable, these are some of the skills and experiences we think would set you up for success in this role: Experience in a social insights role within a social/creative agency Highly skilled in Excel (Pivot tables, custom formulas) Experienced in building customer audience segments in Consumer Insights platforms and the analysis of the data against hypotheses Proficient with a wide suite of social reporting platforms (Brandwatch, Sprout, Sprinklr, Amplify, Meltwater, Talkwalker etc.) Proficient with native social media reporting tools (Meta Ads manager, Facebook Ads manager, TikTok insights etc.) Proficient in audience insight tools (Global Web Index, Statista, Answer The Public etc) Passionate about social media, brands, and the world of communication Up to date with latest news and trends that are going on in the industry Able to work to tight deadlines. Curious about brands, culture and how the two interact A Coolr Offer We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr. A benchmarked salary reflective of your experience and in line with our salary bandings. Hybrid working. We work 3 days in the office and 2 from home 25 days annual leave Two weeks work from anywhere Birthday Day off - an extra day to celebrate your big day Wellbeing Day off - another extra day with a £50 voucher to spend on anything you want to support your wellbeing! Free breakfast, snacks and drinks in the office. Private Healthcare cover, Cycle to work scheme, Tech scheme + more Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come. Dog friendly office Coolr Culture: We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential. Coolr DE&I Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world's best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
Sep 11, 2025
Full time
Who are Coolr? We're an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world. With 70% growth last year the agency is growing at a rapid rate but we're only just getting started In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond. We have a strong platform for growth and have made great strides forward - now we really want to take things to the next level. About the role We're looking for a Social Insights Manager to join our Strategy team. The job Every role at Coolr plays a vital part in the work we do. Here are some of the key areas of responsibility for this role: Collating and processing high volumes of social-first performance data (engagements, CTR, CPRs etc.) Monitoring and reporting on performance, both from a campaign perspective and for always-on activity Distilling clear actions and insight through the data making recommendations and presenting findings in a clear, client-facing manner Crafting clear performance analysis and narratives in reporting Closely working alongside a team of strategists to develop data-driven work for both current clients and new business prospects Assisting account teams on reporting for both ad hoc reports and monthly/weekly reports Creating social dashboards to help aid and manage reporting across the agency. These will be client specific and update in real time to pull results efficiently Develop an agency proposition on reporting and 'which metrics matter', allowing us to advise our clients in the best way possible Creating data driven insights for the agency as well as working these into white papers and articles for the agency to publish with external media sources What we are looking for Whilst we appreciate, you're not just your CV and skills are transferable, these are some of the skills and experiences we think would set you up for success in this role: Experience in a social insights role within a social/creative agency Highly skilled in Excel (Pivot tables, custom formulas) Experienced in building customer audience segments in Consumer Insights platforms and the analysis of the data against hypotheses Proficient with a wide suite of social reporting platforms (Brandwatch, Sprout, Sprinklr, Amplify, Meltwater, Talkwalker etc.) Proficient with native social media reporting tools (Meta Ads manager, Facebook Ads manager, TikTok insights etc.) Proficient in audience insight tools (Global Web Index, Statista, Answer The Public etc) Passionate about social media, brands, and the world of communication Up to date with latest news and trends that are going on in the industry Able to work to tight deadlines. Curious about brands, culture and how the two interact A Coolr Offer We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr. A benchmarked salary reflective of your experience and in line with our salary bandings. Hybrid working. We work 3 days in the office and 2 from home 25 days annual leave Two weeks work from anywhere Birthday Day off - an extra day to celebrate your big day Wellbeing Day off - another extra day with a £50 voucher to spend on anything you want to support your wellbeing! Free breakfast, snacks and drinks in the office. Private Healthcare cover, Cycle to work scheme, Tech scheme + more Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come. Dog friendly office Coolr Culture: We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential. Coolr DE&I Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world's best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
We're an independent social media agency and team of creatives, social experts, content publishers and change managers. Completely wired into popular culture, our work connects brands with their audiences at scale. And we're just getting started In 2023 we have ambitious plans for our agency to get to the next stage of growth and truly become the stand-out social agency in the UK, the US and beyond. We have a strong platform for growth and have made great strides forward - now we really want to take things to the next level. The Role: We're looking for a Senior Account Director to join the Client Servicesteam and support the businessin leading our clients in the world of social.Ensuring the smooth running and continuous improvement of the teams and manage the client relationships. Key Responsibilities include but are not limited to: Responsible for the overview and successful running of all activity on client accounts. Ownership of a client portfolio totalling £1m+ per annum, with a view to grow this. Supporting client teams in the leading of meetings and all comms. Building and maintaining positive client relationships to encourage retention and successful increase of scope. Accountable for the delivery of growth targets for the account. Responsible for understanding all available agency services, and the appropriate upselling to specific clients. Proactively seeking additional client relationships outside of the day-to-day contact. Proactively seeking out new opportunities with existing clients to grow accounts and execute on strategic business objectives. Responsible for budgeting of client projects, developing budget trackers for always on and campaign projects, reporting back when asked by Client Services Director or Finance. Taking a leading role in new business pitch processes, often leading on the deck with the new business team from idea creation through to presentation. Being critical with all creative work, asking 'what does good look like?', challenging creative and design concepts based on client briefs and priorities. Leading all client content production, managing shoots with producers, directors, and editors. Setting the strategy for individual accounts with the support of Coolr's internal strategy team Line management of Client Services team members (First line of support, 1:1 check ins, quarterly reviews, feedback delivery, assisting in objective setting and assessment, workload management, mentorship). Responsible for working with the Director of Operations and other Account Directors to efficiently manage the resourcing of the agency for all accounts, ensuring that the team members have suitable workloads and are chargeable in line with agency standards. You will be: An experienced Senior Account Director/Account Director in a social first agency Detail-orientated - ensuring all work is delivered on time and on budget without ever compromising on quality or creativity. Solutions focused in approach and bring creative thinking to problem solving. Comfortable delivering projects in full covering developing timelines, budget management, documentation and delivering against briefs - with a high attention to detail. Able to build strong relationships with clients to build a position of trust and will help motivate the internal team Able to manage, track and negotiate with suppliers and partners to ensure we are delivering the best work possible in an entrepreneurial manner. Able to handle multiple clients and prioritise your time and internal resource based on requirement. Able to demonstrate a good knowledge of popular culture and social media news and updates Able to communicate effectively at all levels, with strong written and verbal communication skills Able to demonstrate strong organisational, administrative and time management skills Computer literate with a sound understanding of Microsoft Office including excel, word, powerpoint - and Workplace! Able to demonstrate a can-do attitude and willing to go the extra mile to deliver on objectives Our Culture: We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn their clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential. Let's recruit together and find your next colleague.
Jan 17, 2024
Full time
We're an independent social media agency and team of creatives, social experts, content publishers and change managers. Completely wired into popular culture, our work connects brands with their audiences at scale. And we're just getting started In 2023 we have ambitious plans for our agency to get to the next stage of growth and truly become the stand-out social agency in the UK, the US and beyond. We have a strong platform for growth and have made great strides forward - now we really want to take things to the next level. The Role: We're looking for a Senior Account Director to join the Client Servicesteam and support the businessin leading our clients in the world of social.Ensuring the smooth running and continuous improvement of the teams and manage the client relationships. Key Responsibilities include but are not limited to: Responsible for the overview and successful running of all activity on client accounts. Ownership of a client portfolio totalling £1m+ per annum, with a view to grow this. Supporting client teams in the leading of meetings and all comms. Building and maintaining positive client relationships to encourage retention and successful increase of scope. Accountable for the delivery of growth targets for the account. Responsible for understanding all available agency services, and the appropriate upselling to specific clients. Proactively seeking additional client relationships outside of the day-to-day contact. Proactively seeking out new opportunities with existing clients to grow accounts and execute on strategic business objectives. Responsible for budgeting of client projects, developing budget trackers for always on and campaign projects, reporting back when asked by Client Services Director or Finance. Taking a leading role in new business pitch processes, often leading on the deck with the new business team from idea creation through to presentation. Being critical with all creative work, asking 'what does good look like?', challenging creative and design concepts based on client briefs and priorities. Leading all client content production, managing shoots with producers, directors, and editors. Setting the strategy for individual accounts with the support of Coolr's internal strategy team Line management of Client Services team members (First line of support, 1:1 check ins, quarterly reviews, feedback delivery, assisting in objective setting and assessment, workload management, mentorship). Responsible for working with the Director of Operations and other Account Directors to efficiently manage the resourcing of the agency for all accounts, ensuring that the team members have suitable workloads and are chargeable in line with agency standards. You will be: An experienced Senior Account Director/Account Director in a social first agency Detail-orientated - ensuring all work is delivered on time and on budget without ever compromising on quality or creativity. Solutions focused in approach and bring creative thinking to problem solving. Comfortable delivering projects in full covering developing timelines, budget management, documentation and delivering against briefs - with a high attention to detail. Able to build strong relationships with clients to build a position of trust and will help motivate the internal team Able to manage, track and negotiate with suppliers and partners to ensure we are delivering the best work possible in an entrepreneurial manner. Able to handle multiple clients and prioritise your time and internal resource based on requirement. Able to demonstrate a good knowledge of popular culture and social media news and updates Able to communicate effectively at all levels, with strong written and verbal communication skills Able to demonstrate strong organisational, administrative and time management skills Computer literate with a sound understanding of Microsoft Office including excel, word, powerpoint - and Workplace! Able to demonstrate a can-do attitude and willing to go the extra mile to deliver on objectives Our Culture: We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn their clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential. Let's recruit together and find your next colleague.