Dr. Martens is a globally recognisable and culturally influential British brand, with 65 years of rich heritage, rooted in craftmanship. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself , act courageously , and show you care . They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO, WHAT'S THE STORY? As demand for our iconic products continues to grow globally, so too does the need for accurate, efficient, and scalable supply planning. The Global Supply Planner plays a vital role in ensuring we convert global demand into reliable, timely supply, supporting both product availability and inventory efficiency across regions. You'll work at the centre of the supply planning process, using Blue Yonder (BY) to create, monitor and adjust supply plans in alignment with commercial signals, production capacity, and raw material readiness. This is a role for someone who thrives on detail, problem-solving, and cross-functional collaboration, and who wants to build deep supply chain expertise in a fast-paced global brand. THE GIG You'll be responsible for building and maintaining global supply plans that balance demand, inventory, and supplier capabilities, while supporting continuous improvement of planning processes and tools. Key responsibilities include: Ensures timely conversion of demand into production-ready supply plan outputs via Blue Yonder Monitor supply plan outputs and inventory projections, identifying risks (e.g unmet demand, excess, early/late timing) and escalating issues as needed Partner with the Optimisation & Reporting team to ensure planning metrics are accurately tracked and visible for decision-making Ensure supply plans are prepared in alignment with regional safety stock and sizing curves requirements, coordinating with regional teams to validate timely data input Maintain accuracy and integrity of planning parameters across regions, ensuring fairness and consistency in global planning Ensure plans are ready for raw materials planning and PO release, collaborating closely with Raw Materials, Global Production Planning and Regional Operations teams to address planning constraints and drive alignment Support preparation and consolidation of supply inputs for the monthly S&OP processes THE STUFF THAT SETS YOU APART Experience in supply planning, demand planning, inventory management or similar, ideally in a multi-region or multi-channel business Hands-on experience with supply planning systems (e.g. Blue Yonder or similar) and strong comfort working with data and analytical tools Excellent organisational skills and attention to detail. Able to manage multiple inputs and timelines to deliver accurate plans Strong cross-functional communication skills. Comfortable working across teams and regions Problem-solver with a continuous improvement mindset and a collaborative, "can do" attitude You're naturally curious, willing to learn, and ready to grow your career in supply chain Your technical capability will go hand in hand with our DM Way success factors: Explore: understand the consumer impact of your role, connect with other teams, and see the bigger picture within DM Connect: contributes to positive team energy by valuing diverse perspectives, promoting open dialogue, and building strong relationships within and beyond the team Drive: embody pride in our brand, proactively seek improvement, and deliver on promises with integrity. Show initiative, resilience, and a commitment to continuous improvement WHAT'S IN IT FOR YOU? Hybrid working Welcome to the family free pair of Docs 65% off all Docs Are you ready to fill your boots? Apply now. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Jul 17, 2025
Full time
Dr. Martens is a globally recognisable and culturally influential British brand, with 65 years of rich heritage, rooted in craftmanship. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself , act courageously , and show you care . They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO, WHAT'S THE STORY? As demand for our iconic products continues to grow globally, so too does the need for accurate, efficient, and scalable supply planning. The Global Supply Planner plays a vital role in ensuring we convert global demand into reliable, timely supply, supporting both product availability and inventory efficiency across regions. You'll work at the centre of the supply planning process, using Blue Yonder (BY) to create, monitor and adjust supply plans in alignment with commercial signals, production capacity, and raw material readiness. This is a role for someone who thrives on detail, problem-solving, and cross-functional collaboration, and who wants to build deep supply chain expertise in a fast-paced global brand. THE GIG You'll be responsible for building and maintaining global supply plans that balance demand, inventory, and supplier capabilities, while supporting continuous improvement of planning processes and tools. Key responsibilities include: Ensures timely conversion of demand into production-ready supply plan outputs via Blue Yonder Monitor supply plan outputs and inventory projections, identifying risks (e.g unmet demand, excess, early/late timing) and escalating issues as needed Partner with the Optimisation & Reporting team to ensure planning metrics are accurately tracked and visible for decision-making Ensure supply plans are prepared in alignment with regional safety stock and sizing curves requirements, coordinating with regional teams to validate timely data input Maintain accuracy and integrity of planning parameters across regions, ensuring fairness and consistency in global planning Ensure plans are ready for raw materials planning and PO release, collaborating closely with Raw Materials, Global Production Planning and Regional Operations teams to address planning constraints and drive alignment Support preparation and consolidation of supply inputs for the monthly S&OP processes THE STUFF THAT SETS YOU APART Experience in supply planning, demand planning, inventory management or similar, ideally in a multi-region or multi-channel business Hands-on experience with supply planning systems (e.g. Blue Yonder or similar) and strong comfort working with data and analytical tools Excellent organisational skills and attention to detail. Able to manage multiple inputs and timelines to deliver accurate plans Strong cross-functional communication skills. Comfortable working across teams and regions Problem-solver with a continuous improvement mindset and a collaborative, "can do" attitude You're naturally curious, willing to learn, and ready to grow your career in supply chain Your technical capability will go hand in hand with our DM Way success factors: Explore: understand the consumer impact of your role, connect with other teams, and see the bigger picture within DM Connect: contributes to positive team energy by valuing diverse perspectives, promoting open dialogue, and building strong relationships within and beyond the team Drive: embody pride in our brand, proactively seek improvement, and deliver on promises with integrity. Show initiative, resilience, and a commitment to continuous improvement WHAT'S IN IT FOR YOU? Hybrid working Welcome to the family free pair of Docs 65% off all Docs Are you ready to fill your boots? Apply now. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO WHATS THE STORY - Assistant Store Manager - EDINBURGH We are looking for an engaging, inspirational Assistant Store Manager to help lead the diverse team at our EDINBURGHNTER store. Our Assistant Store Manager will work in hand in hand with our Store Manager creating a strong partnership to provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr. Martens. While also focusing on your own development, you will be a driving force in cultivating a great working environment within your store always ensuring your teams well-being is at the heart of your decision making. THE GIG - Assistant Store Manager - EDINBURGH Take responsibility of day-to-day retail operations to company expectations (Coaching, sales analysis, visual merchandising and administration) Assume complete responsibility of the store & team in absence of the Store Manager Take responsibility for health & safety and security issues within the store Achieve set KPI's (i.e. Sales/CR/UPT) in line with the store P&L budget Leading and implementing high standards of customer experience and product knowledge within the team through a coaching approach to create a seamless and consistent customer experience. Ensuring appropriate stock management procedures are followed including stock take, process deliveries, loss prevention actions etc. Work closely with your Store Manager, Regional Manager and Head Office functions to take commercial decisions for your store in line with our business objectives. At Dr.Martens your duties will go hand in hand with the below qualities; You'll be a proud custodian to our culture, embodying what we stand for and encouraging others to do the same. You'll help build a highly engaged team - ensuring a collaborative culture and providing guidance and support to other team members. Great relationship management that delivers results through effective teamwork You will take ownership for your own development, proactively seeking out feedback to build self-awareness. You will bring the outside-in; you'll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving. You'll lead the way and role model on all things DE&I & wellbeing. To be our Assistant Store Manager you should have/or be; Passion for our product. Similar experience in an Assistant Store Manager or Supervisor role, ideally within a fashion/lifestyle brand, for a few years. Confident in coaching, developing and mentoring teams. Sales oriented and able to drive others to achieve store goals and objectives. Demonstrates resilience, together with a solution driven mindset. Fluency in English at a business level. Additional languages would be a benefit. Good IT skills - confident to use Microsoft Office and POS systems. WHAT'S IN IT FOR YOU? Bonus incentives Welcome pair of Docs 65% off all footwear 50% off all accessories 2 paid volunteer days per year Generous holiday allowance Matched pension contributions Opportunities for growth Complimentary access to virtual GP via the RetailTrust Access to our Employee Assistance Programme & Mental Health First Aiders Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Jul 17, 2025
Full time
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO WHATS THE STORY - Assistant Store Manager - EDINBURGH We are looking for an engaging, inspirational Assistant Store Manager to help lead the diverse team at our EDINBURGHNTER store. Our Assistant Store Manager will work in hand in hand with our Store Manager creating a strong partnership to provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr. Martens. While also focusing on your own development, you will be a driving force in cultivating a great working environment within your store always ensuring your teams well-being is at the heart of your decision making. THE GIG - Assistant Store Manager - EDINBURGH Take responsibility of day-to-day retail operations to company expectations (Coaching, sales analysis, visual merchandising and administration) Assume complete responsibility of the store & team in absence of the Store Manager Take responsibility for health & safety and security issues within the store Achieve set KPI's (i.e. Sales/CR/UPT) in line with the store P&L budget Leading and implementing high standards of customer experience and product knowledge within the team through a coaching approach to create a seamless and consistent customer experience. Ensuring appropriate stock management procedures are followed including stock take, process deliveries, loss prevention actions etc. Work closely with your Store Manager, Regional Manager and Head Office functions to take commercial decisions for your store in line with our business objectives. At Dr.Martens your duties will go hand in hand with the below qualities; You'll be a proud custodian to our culture, embodying what we stand for and encouraging others to do the same. You'll help build a highly engaged team - ensuring a collaborative culture and providing guidance and support to other team members. Great relationship management that delivers results through effective teamwork You will take ownership for your own development, proactively seeking out feedback to build self-awareness. You will bring the outside-in; you'll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving. You'll lead the way and role model on all things DE&I & wellbeing. To be our Assistant Store Manager you should have/or be; Passion for our product. Similar experience in an Assistant Store Manager or Supervisor role, ideally within a fashion/lifestyle brand, for a few years. Confident in coaching, developing and mentoring teams. Sales oriented and able to drive others to achieve store goals and objectives. Demonstrates resilience, together with a solution driven mindset. Fluency in English at a business level. Additional languages would be a benefit. Good IT skills - confident to use Microsoft Office and POS systems. WHAT'S IN IT FOR YOU? Bonus incentives Welcome pair of Docs 65% off all footwear 50% off all accessories 2 paid volunteer days per year Generous holiday allowance Matched pension contributions Opportunities for growth Complimentary access to virtual GP via the RetailTrust Access to our Employee Assistance Programme & Mental Health First Aiders Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO WHATS THE STORY - Assistant Store Manager - MANCHESTER We are looking for an engaging, inspirational Assistant Store Manager to help lead the diverse team at our MANCHESTER store. Our Assistant Store Manager will work in hand in hand with our Store Manager creating a strong partnership to provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr. Martens. While also focusing on your own development, you will be a driving force in cultivating a great working environment within your store always ensuring your teams well-being is at the heart of your decision making. THE GIG - Assistant Store Manager - MANCHESTER Take responsibility of day-to-day retail operations to company expectations (Coaching, sales analysis, visual merchandising and administration) Assume complete responsibility of the store & team in absence of the Store Manager Take responsibility for health & safety and security issues within the store Achieve set KPI's (i.e. Sales/CR/UPT) in line with the store P&L budget Leading and implementing high standards of customer experience and product knowledge within the team through a coaching approach to create a seamless and consistent customer experience. Ensuring appropriate stock management procedures are followed including stock take, process deliveries, loss prevention actions etc. Work closely with your Store Manager, Regional Manager and Head Office functions to take commercial decisions for your store in line with our business objectives. At Dr.Martens your duties will go hand in hand with the below qualities; You'll be a proud custodian to our culture, embodying what we stand for and encouraging others to do the same. You'll help build a highly engaged team - ensuring a collaborative culture and providing guidance and support to other team members. Great relationship management that delivers results through effective teamwork You will take ownership for your own development, proactively seeking out feedback to build self-awareness. You will bring the outside-in; you'll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving. You'll lead the way and role model on all things DE&I & wellbeing. To be our Assistant Store Manager you should have/or be; Passion for our product. Similar experience in an Assistant Store Manager or Supervisor role, ideally within a fashion/lifestyle brand, for a few years. Confident in coaching, developing and mentoring teams. Sales oriented and able to drive others to achieve store goals and objectives. Demonstrates resilience, together with a solution driven mindset. Fluency in English at a business level. Additional languages would be a benefit. Good IT skills - confident to use Microsoft Office and POS systems. WHAT'S IN IT FOR YOU? Bonus incentives Welcome pair of Docs 65% off all footwear 50% off all accessories 2 paid volunteer days per year Generous holiday allowance Matched pension contributions Opportunities for growth Complimentary access to virtual GP via the RetailTrust Access to our Employee Assistance Programme & Mental Health First Aiders Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Jul 17, 2025
Full time
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO WHATS THE STORY - Assistant Store Manager - MANCHESTER We are looking for an engaging, inspirational Assistant Store Manager to help lead the diverse team at our MANCHESTER store. Our Assistant Store Manager will work in hand in hand with our Store Manager creating a strong partnership to provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr. Martens. While also focusing on your own development, you will be a driving force in cultivating a great working environment within your store always ensuring your teams well-being is at the heart of your decision making. THE GIG - Assistant Store Manager - MANCHESTER Take responsibility of day-to-day retail operations to company expectations (Coaching, sales analysis, visual merchandising and administration) Assume complete responsibility of the store & team in absence of the Store Manager Take responsibility for health & safety and security issues within the store Achieve set KPI's (i.e. Sales/CR/UPT) in line with the store P&L budget Leading and implementing high standards of customer experience and product knowledge within the team through a coaching approach to create a seamless and consistent customer experience. Ensuring appropriate stock management procedures are followed including stock take, process deliveries, loss prevention actions etc. Work closely with your Store Manager, Regional Manager and Head Office functions to take commercial decisions for your store in line with our business objectives. At Dr.Martens your duties will go hand in hand with the below qualities; You'll be a proud custodian to our culture, embodying what we stand for and encouraging others to do the same. You'll help build a highly engaged team - ensuring a collaborative culture and providing guidance and support to other team members. Great relationship management that delivers results through effective teamwork You will take ownership for your own development, proactively seeking out feedback to build self-awareness. You will bring the outside-in; you'll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving. You'll lead the way and role model on all things DE&I & wellbeing. To be our Assistant Store Manager you should have/or be; Passion for our product. Similar experience in an Assistant Store Manager or Supervisor role, ideally within a fashion/lifestyle brand, for a few years. Confident in coaching, developing and mentoring teams. Sales oriented and able to drive others to achieve store goals and objectives. Demonstrates resilience, together with a solution driven mindset. Fluency in English at a business level. Additional languages would be a benefit. Good IT skills - confident to use Microsoft Office and POS systems. WHAT'S IN IT FOR YOU? Bonus incentives Welcome pair of Docs 65% off all footwear 50% off all accessories 2 paid volunteer days per year Generous holiday allowance Matched pension contributions Opportunities for growth Complimentary access to virtual GP via the RetailTrust Access to our Employee Assistance Programme & Mental Health First Aiders Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. THE GIG As our Customer Care Social Media Supervisor , you will oversee and guide a team in delivering exceptional customer service across communication channels. You'll be the driving force behind team success, ensuring smooth operations and fostering a high-performance culture. This role is a 12 month FTC. Lead and inspire a team in executing a robust social media communication strategy. Supporting management and community management to build inter-regional working. Being a Sprinklr expert and lead for the tool for customer care. Drive and track key social media KPIs to ensure the team's goals are consistently achieved. Stay at the forefront of social media trends and best practices, guiding the team in leveraging new technologies. Facilitate training and development, offering constructive feedback to team members to improve performance. Collaborate with the Marketing department to ensure alignment on campaigns, SLAs, and initiatives. Work closely with the Global Community Manager to provide best-in-class social media customer experience for our customers, superfans, influencers and industry professionals. Oversee customer engagement on social media channels, suggesting content optimisation strategies. Provide reporting and social listening's. Regularly report team progress, industry trends, and challenges to senior management. Take initiative in improving team processes, driving efficiency, and delivering innovative solutions. Monitor and support the resolution of customer queries, complaints, and delivery issues with professionalism. Maintain a high standard of product knowledge and be able to confidently advise customers. Step in to support traditional customer service channels during busy periods or as needed. THE STUFF THAT SETS YOU APART Outstanding communication and leadership skills, with the ability to influence and motivate team members. Strong track record in social media, with deep understanding of platforms, trends, and best practices. Expertise in adapting tone and content to resonate with various audiences. A proactive mindset, full of energy, and a passion for teamwork and collaboration. Self-motivation and a results-oriented approach, with an ability to manage multiple tasks and projects. Ability to deliver solutions efficiently and thoroughly, always aiming for the best outcomes. As a supervisor in this team, you will be responsible for driving performance, mentoring others, and contributing to an environment where innovation and excellence thrive. WHAT'S IN IT FOR YOU? Welcome to the family free pair of Docs Hybrid working, 3 days in office and 2 days WFH 65% off all Docs Award-winning 'Buy As You Earn' Dr. Martens share plan Private healthcare A dedicated culture team 2 paid volunteer days per year Are you ready to fill your boots? Apply now.
Jul 14, 2025
Full time
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. THE GIG As our Customer Care Social Media Supervisor , you will oversee and guide a team in delivering exceptional customer service across communication channels. You'll be the driving force behind team success, ensuring smooth operations and fostering a high-performance culture. This role is a 12 month FTC. Lead and inspire a team in executing a robust social media communication strategy. Supporting management and community management to build inter-regional working. Being a Sprinklr expert and lead for the tool for customer care. Drive and track key social media KPIs to ensure the team's goals are consistently achieved. Stay at the forefront of social media trends and best practices, guiding the team in leveraging new technologies. Facilitate training and development, offering constructive feedback to team members to improve performance. Collaborate with the Marketing department to ensure alignment on campaigns, SLAs, and initiatives. Work closely with the Global Community Manager to provide best-in-class social media customer experience for our customers, superfans, influencers and industry professionals. Oversee customer engagement on social media channels, suggesting content optimisation strategies. Provide reporting and social listening's. Regularly report team progress, industry trends, and challenges to senior management. Take initiative in improving team processes, driving efficiency, and delivering innovative solutions. Monitor and support the resolution of customer queries, complaints, and delivery issues with professionalism. Maintain a high standard of product knowledge and be able to confidently advise customers. Step in to support traditional customer service channels during busy periods or as needed. THE STUFF THAT SETS YOU APART Outstanding communication and leadership skills, with the ability to influence and motivate team members. Strong track record in social media, with deep understanding of platforms, trends, and best practices. Expertise in adapting tone and content to resonate with various audiences. A proactive mindset, full of energy, and a passion for teamwork and collaboration. Self-motivation and a results-oriented approach, with an ability to manage multiple tasks and projects. Ability to deliver solutions efficiently and thoroughly, always aiming for the best outcomes. As a supervisor in this team, you will be responsible for driving performance, mentoring others, and contributing to an environment where innovation and excellence thrive. WHAT'S IN IT FOR YOU? Welcome to the family free pair of Docs Hybrid working, 3 days in office and 2 days WFH 65% off all Docs Award-winning 'Buy As You Earn' Dr. Martens share plan Private healthcare A dedicated culture team 2 paid volunteer days per year Are you ready to fill your boots? Apply now.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself , act courageously , and show you care . They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. THE GIG This role reports to the HR Operations Lead and plays a pivotal role in in managing the EU HR Coordinator team and co-ordinating the delivery of key monthly tasks and providing exceptional administrative support to the HR function, managers, and employees. With an emphasis on efficiency, employee experience and continuous improvement across all things HR operations and process. As our Senior EU HR Operations Coordinator you will be responsible for: Support the HR Operations Lead in monitoring the shared inbox, ensuring queries are responded to within SLAs. Act as the first point of contact for HR-related queries, liaising with HR, Payroll, and functional HR Leads. Oversee and administer the full employee lifecycle (joiners, movers, and leavers) in compliance with country legislation. Manage monthly payroll checking, coordinate with HR leads and payroll teams to meet deadlines, and drive process improvements. Maintain and update employee records in the HRIS system, ensuring accuracy, confidentiality, and GDPR compliance. Administer family leave, sickness, and in-country benefits, while managing pay rate changes and other cyclical HR tasks. Onboarding and training of new starters as well as leading their growth, development and engagement. Assist with recruitment through candidate screenings, induction planning, and training facilitation. Support onboarding processes and deliver HR inductions to the business. Oversee allocation and completion of weekly and monthly HR tasks, support ad hoc projects and administrative duties, and assist the HR Operations Lead as required. THE STUFF THAT SETS YOU APART Put simply, for this role the key things we're looking for are: Excellent verbal and written communication skills, with fluency in the local language of the functional or country remit - in this instance we are seeking multilingual experience due to the operating in a number of European countries. Proven experience administering and processing the full employee lifecycle in a fast-paced, high-volume environment (ideally retail), with a focus on process streamlining and continuous improvement. Strong ability to prioritise workload with a methodical approach. Proficient in Microsoft Office, including Excel, and experienced with HR and Payroll systems such as Dayforce. Leadership exposure, creating a positive and collaborative working environment. Strong customer service focus with exceptional attention to detail. Able to build positive working relationships across departments, ensuring HR is seen as approachable, responsive, and reliable. Works effectively both independently and within a team, supporting colleagues when needed. Skilled in coordinating and influencing teams to deliver common goals, ensuring smooth HR operations and alignment with business needs. WHAT'S IN IT FOR YOU? Hybrid working Welcome to the family free pair of Docs 65% off all Docs Award-winning 'Buy As You Earn' Dr. Martens share plan Private healthcare A dedicated culture team 2 paid volunteer days per year Amazing Camden based offices with roof terrace overlooking the canal Are you ready to fill your boots? Apply now. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Jul 10, 2025
Full time
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself , act courageously , and show you care . They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. THE GIG This role reports to the HR Operations Lead and plays a pivotal role in in managing the EU HR Coordinator team and co-ordinating the delivery of key monthly tasks and providing exceptional administrative support to the HR function, managers, and employees. With an emphasis on efficiency, employee experience and continuous improvement across all things HR operations and process. As our Senior EU HR Operations Coordinator you will be responsible for: Support the HR Operations Lead in monitoring the shared inbox, ensuring queries are responded to within SLAs. Act as the first point of contact for HR-related queries, liaising with HR, Payroll, and functional HR Leads. Oversee and administer the full employee lifecycle (joiners, movers, and leavers) in compliance with country legislation. Manage monthly payroll checking, coordinate with HR leads and payroll teams to meet deadlines, and drive process improvements. Maintain and update employee records in the HRIS system, ensuring accuracy, confidentiality, and GDPR compliance. Administer family leave, sickness, and in-country benefits, while managing pay rate changes and other cyclical HR tasks. Onboarding and training of new starters as well as leading their growth, development and engagement. Assist with recruitment through candidate screenings, induction planning, and training facilitation. Support onboarding processes and deliver HR inductions to the business. Oversee allocation and completion of weekly and monthly HR tasks, support ad hoc projects and administrative duties, and assist the HR Operations Lead as required. THE STUFF THAT SETS YOU APART Put simply, for this role the key things we're looking for are: Excellent verbal and written communication skills, with fluency in the local language of the functional or country remit - in this instance we are seeking multilingual experience due to the operating in a number of European countries. Proven experience administering and processing the full employee lifecycle in a fast-paced, high-volume environment (ideally retail), with a focus on process streamlining and continuous improvement. Strong ability to prioritise workload with a methodical approach. Proficient in Microsoft Office, including Excel, and experienced with HR and Payroll systems such as Dayforce. Leadership exposure, creating a positive and collaborative working environment. Strong customer service focus with exceptional attention to detail. Able to build positive working relationships across departments, ensuring HR is seen as approachable, responsive, and reliable. Works effectively both independently and within a team, supporting colleagues when needed. Skilled in coordinating and influencing teams to deliver common goals, ensuring smooth HR operations and alignment with business needs. WHAT'S IN IT FOR YOU? Hybrid working Welcome to the family free pair of Docs 65% off all Docs Award-winning 'Buy As You Earn' Dr. Martens share plan Private healthcare A dedicated culture team 2 paid volunteer days per year Amazing Camden based offices with roof terrace overlooking the canal Are you ready to fill your boots? Apply now. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Dr. Martens is a globally recognisable and culturally influential British brand, with 65 years of rich heritage, rooted in craftmanship. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. THE GIG We're looking for a Reward Manager to join our team on a 9-month fixed-term contract and play a key role in shaping and delivering core reward activity across the business. This is a great opportunity for someone with strong technical expertise and a collaborative mindset to lead day-to-day reward operations while supporting the communication and embedding of our total reward approach. Reporting to the Senior Global Reward Manager, you'll lead the delivery of core reward processes, contribute to the development and implementation of our reward framework, and act as a trusted partner to HR and business stakeholders. You'll also coach and support our Junior Reward Analyst, helping to build reward capability and consistency across the team. This role is ideal for a well-rounded total reward professional who enjoys the variety the discipline offers -from providing on-the-spot advice to collaborating with stakeholders to shape and communicate compelling total reward solutions. Key responsibilities include: Leading the delivery of core reward activity including pay and bonus reviews, benchmarking, job evaluation, benefits, and regulatory reporting Supporting the development and implementation of reward structures, frameworks, and policies across compensation and benefits Partnering with HR teams and business stakeholders to provide expert guidance and practical solutions on reward matters Delivering data analysis, reporting, and insights to support decision-making and drive improvements in reward strategy Coaching and mentoring junior members of the reward team, supporting their growth and ensuring high-quality delivery THE STUFF THAT SETS YOU APART This role would suit a recent graduate, or an early-career professional looking to develop a career in Reward. You'll need strong attention to detail, a logical and organised approach to tasks, and a willingness to get involved and learn. The key requirements for the successful candidate are: Strong technical knowledge of compensation and benefits in the UK and Europe, including job evaluation, benchmarking, and regulatory reporting Proven experience leading core reward activities in a complex or fast-paced environment, with the ability to navigate ambiguity Analytical mindset, with strong MS Excel and PowerPoint skills; confident in analysing, interpreting, and presenting data clearly Excellent stakeholder management skills, with the ability to build relationships and influence at all levels Proactive and independent working style, with strong organisational skills and the ability to coach and support others effectively At Dr. Martens, we live and breathe our 3 core values -they're at the heart of who we are. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE. Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people. WHAT'S IN IT FOR YOU? Hybrid working Welcome to the family free pair of Docs 65% off all Docs Award-winning 'Buy as You Earn' Dr. Marten's share plan Private healthcare A dedicated culture team 2 paid volunteer days per year Amazing Camden based offices with roof terrace overlooking the canal Are you ready to fill your boots? Apply now. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Jul 10, 2025
Full time
Dr. Martens is a globally recognisable and culturally influential British brand, with 65 years of rich heritage, rooted in craftmanship. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. THE GIG We're looking for a Reward Manager to join our team on a 9-month fixed-term contract and play a key role in shaping and delivering core reward activity across the business. This is a great opportunity for someone with strong technical expertise and a collaborative mindset to lead day-to-day reward operations while supporting the communication and embedding of our total reward approach. Reporting to the Senior Global Reward Manager, you'll lead the delivery of core reward processes, contribute to the development and implementation of our reward framework, and act as a trusted partner to HR and business stakeholders. You'll also coach and support our Junior Reward Analyst, helping to build reward capability and consistency across the team. This role is ideal for a well-rounded total reward professional who enjoys the variety the discipline offers -from providing on-the-spot advice to collaborating with stakeholders to shape and communicate compelling total reward solutions. Key responsibilities include: Leading the delivery of core reward activity including pay and bonus reviews, benchmarking, job evaluation, benefits, and regulatory reporting Supporting the development and implementation of reward structures, frameworks, and policies across compensation and benefits Partnering with HR teams and business stakeholders to provide expert guidance and practical solutions on reward matters Delivering data analysis, reporting, and insights to support decision-making and drive improvements in reward strategy Coaching and mentoring junior members of the reward team, supporting their growth and ensuring high-quality delivery THE STUFF THAT SETS YOU APART This role would suit a recent graduate, or an early-career professional looking to develop a career in Reward. You'll need strong attention to detail, a logical and organised approach to tasks, and a willingness to get involved and learn. The key requirements for the successful candidate are: Strong technical knowledge of compensation and benefits in the UK and Europe, including job evaluation, benchmarking, and regulatory reporting Proven experience leading core reward activities in a complex or fast-paced environment, with the ability to navigate ambiguity Analytical mindset, with strong MS Excel and PowerPoint skills; confident in analysing, interpreting, and presenting data clearly Excellent stakeholder management skills, with the ability to build relationships and influence at all levels Proactive and independent working style, with strong organisational skills and the ability to coach and support others effectively At Dr. Martens, we live and breathe our 3 core values -they're at the heart of who we are. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE. Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people. WHAT'S IN IT FOR YOU? Hybrid working Welcome to the family free pair of Docs 65% off all Docs Award-winning 'Buy as You Earn' Dr. Marten's share plan Private healthcare A dedicated culture team 2 paid volunteer days per year Amazing Camden based offices with roof terrace overlooking the canal Are you ready to fill your boots? Apply now. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 65 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We're launching our first-ever Dr. Martens Beacon Store in Soho - a bold new concept where craft, creativity, and culture collide. This isn't a traditional retail role. It's for someone who's already led in experiential, concept-led, or community-driven spaces - someone who knows how to turn bouncing ideas into bouncing soles. If you've built spaces that inspire, connect, and evolve, and you're ready to do it with one of the most iconic brands in the world, this is your moment. At Dr. Martens, we live and breathe our 3 core values - they're at the heart of who we are. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF . ACT COURAGEOUSLY . SHOW YOU CARE . Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people. The Role - Store Manager - London Soho Showcase and manage an exclusively curated & elevated product range (think Made in England & design led collabs), that deepens customer connection and celebrates our iconic craftsmanship Foster a creative, inclusive team culture rooted in Dr. Martens' values - be the cultural heartbeat of the store, curating a space where storytelling, product, and community collide under one roof. Drive performance against consumer focused KPI's while creating a space that encourages customers to dwell, explore, and connect with the brand. Collaborate with an Experience Manager and lead an in-store calendar of events and activations that build a vibrant hub of culture and community. Champion operational excellence with a creative edge, ensuring every element, from team structure to stock flow, is seamlessly orchestrated to support a high-energy, experience-led environment. Leverage data and customer insight as creative tools - continuously shaping and evolving the store experience to unlock new opportunities for connection, engagement, and growth. Your technical capability will go hand in hand with our DM Way success factors: Develop : create an environment that empowers and nurtures future talent by delegating, understanding next generation needs, and ensuring long-term team growth Lead : set a clear vision with plans and goals, cultivating a high-performance culture that drives positive change and inspires enthusiasm for DM's future. Explore : place the consumer at the heart of strategy, decisions, and communications while analysing market trends and competition relevant to your role. Invent : champion progress, innovation, and change, driving collaboration across teams to enhance effectiveness and implement new ideas. Connect : promote inclusivity and collaboration, build strong internal and external networks, and streamline processes to align cross-functional efforts and drive growth. Influence : communicate difficult messages clearly and assertively, balancing data and emotion to influence, and build a collective movement toward common goals by selling a compelling vision. Drive : cultivate a culture of entrepreneurial spirit and high performance, inspiring teams to overcome obstacles, embrace challenges, and continuously improve while delivering results Organise : balance long-term strategic change with short-term business needs by setting clear roles, expectations, and measures for the team. What's in It for you? Bonus incentives Welcome pair of Docs 65% off all footwear 50% off all accessories 2 paid volunteer days per year Generous holiday allowance Matched pension contributions Private Healthcare Complimentary access to virtual GP via the RetailTrust Opportunities for growth Access to our Employee Assistance Programme & Mental Health First Aiders Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Jul 10, 2025
Full time
Dr. Martens is a globally recognisable and culturally influential British brand, with over 65 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We're launching our first-ever Dr. Martens Beacon Store in Soho - a bold new concept where craft, creativity, and culture collide. This isn't a traditional retail role. It's for someone who's already led in experiential, concept-led, or community-driven spaces - someone who knows how to turn bouncing ideas into bouncing soles. If you've built spaces that inspire, connect, and evolve, and you're ready to do it with one of the most iconic brands in the world, this is your moment. At Dr. Martens, we live and breathe our 3 core values - they're at the heart of who we are. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF . ACT COURAGEOUSLY . SHOW YOU CARE . Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people. The Role - Store Manager - London Soho Showcase and manage an exclusively curated & elevated product range (think Made in England & design led collabs), that deepens customer connection and celebrates our iconic craftsmanship Foster a creative, inclusive team culture rooted in Dr. Martens' values - be the cultural heartbeat of the store, curating a space where storytelling, product, and community collide under one roof. Drive performance against consumer focused KPI's while creating a space that encourages customers to dwell, explore, and connect with the brand. Collaborate with an Experience Manager and lead an in-store calendar of events and activations that build a vibrant hub of culture and community. Champion operational excellence with a creative edge, ensuring every element, from team structure to stock flow, is seamlessly orchestrated to support a high-energy, experience-led environment. Leverage data and customer insight as creative tools - continuously shaping and evolving the store experience to unlock new opportunities for connection, engagement, and growth. Your technical capability will go hand in hand with our DM Way success factors: Develop : create an environment that empowers and nurtures future talent by delegating, understanding next generation needs, and ensuring long-term team growth Lead : set a clear vision with plans and goals, cultivating a high-performance culture that drives positive change and inspires enthusiasm for DM's future. Explore : place the consumer at the heart of strategy, decisions, and communications while analysing market trends and competition relevant to your role. Invent : champion progress, innovation, and change, driving collaboration across teams to enhance effectiveness and implement new ideas. Connect : promote inclusivity and collaboration, build strong internal and external networks, and streamline processes to align cross-functional efforts and drive growth. Influence : communicate difficult messages clearly and assertively, balancing data and emotion to influence, and build a collective movement toward common goals by selling a compelling vision. Drive : cultivate a culture of entrepreneurial spirit and high performance, inspiring teams to overcome obstacles, embrace challenges, and continuously improve while delivering results Organise : balance long-term strategic change with short-term business needs by setting clear roles, expectations, and measures for the team. What's in It for you? Bonus incentives Welcome pair of Docs 65% off all footwear 50% off all accessories 2 paid volunteer days per year Generous holiday allowance Matched pension contributions Private Healthcare Complimentary access to virtual GP via the RetailTrust Opportunities for growth Access to our Employee Assistance Programme & Mental Health First Aiders Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Working for Dr. Martens is everything you'd expect it to be. We're a diverse, passionate bunch driven by one sole aim: we want to mean something to everyone who laces up our shoes and boots, whether they're a first-timer or Docs veteran. We're always on the lookout for people who share our ambition - passionate, driven people with fire in their hearts. Do you think you have what it takes? Find Your Direction From the punks of 70s London to the grungers of 90s Seattle, Dr. Martens have always stood with those who dare to be different. Subcultures may fade out and evolve but our alternative spirit is a constant. With a workforce as diverse as our customer base, we have a wide array of teams across the globe spanning multiple functions. Join Our Job Alerts Be the first to hear about new opportunities.
Feb 11, 2025
Full time
Working for Dr. Martens is everything you'd expect it to be. We're a diverse, passionate bunch driven by one sole aim: we want to mean something to everyone who laces up our shoes and boots, whether they're a first-timer or Docs veteran. We're always on the lookout for people who share our ambition - passionate, driven people with fire in their hearts. Do you think you have what it takes? Find Your Direction From the punks of 70s London to the grungers of 90s Seattle, Dr. Martens have always stood with those who dare to be different. Subcultures may fade out and evolve but our alternative spirit is a constant. With a workforce as diverse as our customer base, we have a wide array of teams across the globe spanning multiple functions. Join Our Job Alerts Be the first to hear about new opportunities.
Working for Dr. Martens is everything you'd expect it to be. We're a diverse, passionate bunch driven by one sole aim: we want to mean something to everyone who laces up our shoes and boots, whether they're a first-timer or Docs veteran. We're always on the lookout for people who share our ambition - passionate, driven people with fire in their hearts. Do you think you have what it takes? find your direction From the punks of 70s London to the grungers of 90s Seattle, Dr. Martens have always stood with those who dare to be different. Subcultures may fade out and evolve but our alternative spirit is a constant. With a workforce as diverse as our customers, we have a wide array of teams across the globe spanning multiple functions.
Feb 04, 2025
Full time
Working for Dr. Martens is everything you'd expect it to be. We're a diverse, passionate bunch driven by one sole aim: we want to mean something to everyone who laces up our shoes and boots, whether they're a first-timer or Docs veteran. We're always on the lookout for people who share our ambition - passionate, driven people with fire in their hearts. Do you think you have what it takes? find your direction From the punks of 70s London to the grungers of 90s Seattle, Dr. Martens have always stood with those who dare to be different. Subcultures may fade out and evolve but our alternative spirit is a constant. With a workforce as diverse as our customers, we have a wide array of teams across the globe spanning multiple functions.