Dr. Martens
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO WHATS THE STORY - Store Manager - London, Carnaby St We are looking for an engaging, inspirational Store Manager to lead the diverse team at our London Carnaby Street store. Our Store Managers provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr.Martens. THE GIG - Store Manager - London, Carnaby St Day-to-day retail operations (including staffing, training, sales, visual merchandise, key-holding, administration, banking and floor planners) to meet company expectations Overall responsibility for Health & Safety and security issues within the store including implementing search procedures Achieving set KPI's in line with the stores budgets Monitoring P&L and managing all controllable costs for the store (including payroll) Driving sales performance targets (e.g. Conversion, ATV & UPT) Implementing and driving high standards of customer services within the store Ensuring appropriate stock management procedures are followed including stock take, deliveries, loss prevention etc. Managing and developing the store team to ensure accountability for delivering against performance targets (sales revenue, inventory, mystery shop etc.), efficient operations and enhancing customer experience At DM your technical capability will go hand in hand with the below; Great relationship management that delivers results through effective teamwork. You'll be a proud custodian to our DM's culture, embodying what we stand for and encouraging others to do the same. You'll help build a highly engaged team - ensuring a collaborative culture and providing guidance & support to other team members. You will take ownership for your own development, proactively seeking out feedback to build self-awareness. You will bring the outside-in; you'll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving. You'll lead the way and role model on all things DE&I & wellbeing. To be our Store Manager you should have/or be; Passion for our product. Similar experience in an Assistant Manager or Supervisor role, (within a fashion/lifestyle brand would be preferable) Experience of coaching, developing and mentoring a retail team (including dealing with performance issues. Sales oriented and able to drive others to achieve store goals and objectives. Excellent communication, numeracy & literacy skills. Good I.T literacy- experience of Microsoft Office applications, Scheduling tools, Cash Management & EPOS systems Demonstrate resilience and think quickly on their feet on how to resolve emergent issues. WHAT'S IN IT FOR YOU? Bonus incentives Welcome pair of Docs 65% off all footwear 50% off all accessories 2 paid volunteer days per year Generous holiday allowance Matched pension contributions Private Healthcare Complimentary access to virtual GP via the RetailTrust Opportunities for growth Access to our Employee Assistance Programme & Mental Health First Aiders Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO WHATS THE STORY - Store Manager - London, Carnaby St We are looking for an engaging, inspirational Store Manager to lead the diverse team at our London Carnaby Street store. Our Store Managers provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr.Martens. THE GIG - Store Manager - London, Carnaby St Day-to-day retail operations (including staffing, training, sales, visual merchandise, key-holding, administration, banking and floor planners) to meet company expectations Overall responsibility for Health & Safety and security issues within the store including implementing search procedures Achieving set KPI's in line with the stores budgets Monitoring P&L and managing all controllable costs for the store (including payroll) Driving sales performance targets (e.g. Conversion, ATV & UPT) Implementing and driving high standards of customer services within the store Ensuring appropriate stock management procedures are followed including stock take, deliveries, loss prevention etc. Managing and developing the store team to ensure accountability for delivering against performance targets (sales revenue, inventory, mystery shop etc.), efficient operations and enhancing customer experience At DM your technical capability will go hand in hand with the below; Great relationship management that delivers results through effective teamwork. You'll be a proud custodian to our DM's culture, embodying what we stand for and encouraging others to do the same. You'll help build a highly engaged team - ensuring a collaborative culture and providing guidance & support to other team members. You will take ownership for your own development, proactively seeking out feedback to build self-awareness. You will bring the outside-in; you'll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving. You'll lead the way and role model on all things DE&I & wellbeing. To be our Store Manager you should have/or be; Passion for our product. Similar experience in an Assistant Manager or Supervisor role, (within a fashion/lifestyle brand would be preferable) Experience of coaching, developing and mentoring a retail team (including dealing with performance issues. Sales oriented and able to drive others to achieve store goals and objectives. Excellent communication, numeracy & literacy skills. Good I.T literacy- experience of Microsoft Office applications, Scheduling tools, Cash Management & EPOS systems Demonstrate resilience and think quickly on their feet on how to resolve emergent issues. WHAT'S IN IT FOR YOU? Bonus incentives Welcome pair of Docs 65% off all footwear 50% off all accessories 2 paid volunteer days per year Generous holiday allowance Matched pension contributions Private Healthcare Complimentary access to virtual GP via the RetailTrust Opportunities for growth Access to our Employee Assistance Programme & Mental Health First Aiders Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Dr. Martens
Brighton, Sussex
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO WHATS THE STORY - Assistant Store Manager - Brighton We are looking for an engaging, inspirational Assistant Store Manager to help lead the diverse team at our Brighton store. Our Assistant Store Manager will work in hand in hand with our Store Manager creating a strong partnership to provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr. Martens. While also focusing on your own development, you will be a driving force in cultivating a great working environment within your store always ensuring your teams well being is at the heart of your decision making. THE GIG - Assistant Store Manager - Brighton Take responsibility of day to day retail operations to company expectations (Coaching, sales analysis, visual merchandising and administration) Assume complete responsibility of the store & team in absence of the Store Manager Take responsibility for health & safety and security issues within the store Achieve set KPI's (i.e. Sales/CR/UPT) in line with the store P&L budget Leading and implementing high standards of customer experience and product knowledge within the team through a coaching approach to create a seamless and consistent customer experience. Ensuring appropriate stock management procedures are followed including stock take, process deliveries, loss prevention actions etc. Work closely with your Store Manager, Regional Manager and Head Office functions to take commercial decisions for your store in line with our business objectives. At Dr.Martens your duties will go hand in hand with the below qualities; You'll be a proud custodian to our culture, embodying what we stand for and encouraging others to do the same. You'll help build a highly engaged team - ensuring a collaborative culture and providing guidance and support to other team members. Great relationship management that delivers results through effective teamwork You will take ownership for your own development, proactively seeking out feedback to build self awareness. You will bring the outside in; you'll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving. You'll lead the way and role model on all things DE&I & wellbeing. To be our Assistant Store Manager you should have/or be; Passion for our product. Similar experience in an Assistant Store Manager or Supervisor role, ideally within a fashion/lifestyle brand, for a few years. Confident in coaching, developing and mentoring teams. Sales oriented and able to drive others to achieve store goals and objectives. Demonstrates resilience, together with a solution driven mindset. Fluency in English at a business level. Additional languages would be a benefit. Good IT skills - confident to use Microsoft Office and POS systems. WHAT'S IN IT FOR YOU? Bonus incentives Welcome pair of Docs 65% off all footwear 50% off all accessories 2 paid volunteer days per year Generous holiday allowance Matched pension contributions Opportunities for growth Complimentary access to virtual GP via the RetailTrust Access to our Employee Assistance Programme & Mental Health First Aiders Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO WHATS THE STORY - Assistant Store Manager - Brighton We are looking for an engaging, inspirational Assistant Store Manager to help lead the diverse team at our Brighton store. Our Assistant Store Manager will work in hand in hand with our Store Manager creating a strong partnership to provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr. Martens. While also focusing on your own development, you will be a driving force in cultivating a great working environment within your store always ensuring your teams well being is at the heart of your decision making. THE GIG - Assistant Store Manager - Brighton Take responsibility of day to day retail operations to company expectations (Coaching, sales analysis, visual merchandising and administration) Assume complete responsibility of the store & team in absence of the Store Manager Take responsibility for health & safety and security issues within the store Achieve set KPI's (i.e. Sales/CR/UPT) in line with the store P&L budget Leading and implementing high standards of customer experience and product knowledge within the team through a coaching approach to create a seamless and consistent customer experience. Ensuring appropriate stock management procedures are followed including stock take, process deliveries, loss prevention actions etc. Work closely with your Store Manager, Regional Manager and Head Office functions to take commercial decisions for your store in line with our business objectives. At Dr.Martens your duties will go hand in hand with the below qualities; You'll be a proud custodian to our culture, embodying what we stand for and encouraging others to do the same. You'll help build a highly engaged team - ensuring a collaborative culture and providing guidance and support to other team members. Great relationship management that delivers results through effective teamwork You will take ownership for your own development, proactively seeking out feedback to build self awareness. You will bring the outside in; you'll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving. You'll lead the way and role model on all things DE&I & wellbeing. To be our Assistant Store Manager you should have/or be; Passion for our product. Similar experience in an Assistant Store Manager or Supervisor role, ideally within a fashion/lifestyle brand, for a few years. Confident in coaching, developing and mentoring teams. Sales oriented and able to drive others to achieve store goals and objectives. Demonstrates resilience, together with a solution driven mindset. Fluency in English at a business level. Additional languages would be a benefit. Good IT skills - confident to use Microsoft Office and POS systems. WHAT'S IN IT FOR YOU? Bonus incentives Welcome pair of Docs 65% off all footwear 50% off all accessories 2 paid volunteer days per year Generous holiday allowance Matched pension contributions Opportunities for growth Complimentary access to virtual GP via the RetailTrust Access to our Employee Assistance Programme & Mental Health First Aiders Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.