About Us URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we're driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do. Role Summary As the Office Manager, you will hold a crucial role in ensuring a productive, comfortable, and well-maintained workspace for all employees, fostering a positive and efficient work culture. You will be responsible for managing various areas, including office administration, reception, staff kitchens as well as overseeing hard and soft services in partnership with the URBN Shared Services team. This role requires excellent organizational skills, a proactive approach, and the ability to handle diverse responsibilities in a fast-paced environment. What You'll Be Doing Office Administration & Reception Management: Supervise the reception area to ensure a professional and welcoming environment for visitors and staff. Greet and assist visitors, answer incoming calls, and handle inquiries in a courteous and efficient manner. Oversee general office operations, including managing schedules, coordinating meetings, and maintaining office records and files. Ensuring office supplies and equipment are stocked and well maintained. Coordinate incoming and outgoing mail, packages, and deliveries. Ownership of the preparation of the new starter ID cards. Cleaning & Facilities Management: Supervise cleaning staff and ensure the office premises are maintained to a high standard of cleanliness and hygiene. Implementing cleaning schedules, safety protocols, and waste management procedures. Coordinate repairs and maintenance services, including HVAC systems, plumbing, electrical, and other facilities-related issues. General Administrative Support: Assist with HR-related tasks, including employee onboarding, record keeping, and leave management. Collaborate with relevant departments to support office event planning and coordination. Team Leadership & Development: Recruit, train, and supervise a team of reception and security staff. Provide guidance, performance feedback, and professional development opportunities to ensure a motivated and skilled workforce. Foster a positive work environment, promoting teamwork, open communication, and a customer-focused mindset. What You'll Need Proven experience as an office manager or in a similar administrative role, preferably with responsibilities for reception, facilities, and cleaning management. Excellent organizational and multitasking abilities, with a strong attention to detail. Outstanding interpersonal and communication skills, both written and verbal. Proficiency in office software and tools, including MS Office (Word, Excel, PowerPoint) and facility management software. Strong problem-solving skills and the ability to adapt to changing priorities and circumstances. Knowledge of health and safety regulations and best practices in facility management. A proactive and hands-on approach with a focus on delivering exceptional service to internal stakeholders. The Perks Work-life balance: Flexible start and finish times Bring your dog to work Wellbeing: Employees Assistance program to support with mental, physical and financial health Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships Private Medical Insurance Employee Discount: Up to 40% off at all URBN Brands Community: One paid day to either volunteer or fundraise for a charity of your choice Travel: Cycle to work scheme, season ticket loan Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Jun 23, 2025
Full time
About Us URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we're driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do. Role Summary As the Office Manager, you will hold a crucial role in ensuring a productive, comfortable, and well-maintained workspace for all employees, fostering a positive and efficient work culture. You will be responsible for managing various areas, including office administration, reception, staff kitchens as well as overseeing hard and soft services in partnership with the URBN Shared Services team. This role requires excellent organizational skills, a proactive approach, and the ability to handle diverse responsibilities in a fast-paced environment. What You'll Be Doing Office Administration & Reception Management: Supervise the reception area to ensure a professional and welcoming environment for visitors and staff. Greet and assist visitors, answer incoming calls, and handle inquiries in a courteous and efficient manner. Oversee general office operations, including managing schedules, coordinating meetings, and maintaining office records and files. Ensuring office supplies and equipment are stocked and well maintained. Coordinate incoming and outgoing mail, packages, and deliveries. Ownership of the preparation of the new starter ID cards. Cleaning & Facilities Management: Supervise cleaning staff and ensure the office premises are maintained to a high standard of cleanliness and hygiene. Implementing cleaning schedules, safety protocols, and waste management procedures. Coordinate repairs and maintenance services, including HVAC systems, plumbing, electrical, and other facilities-related issues. General Administrative Support: Assist with HR-related tasks, including employee onboarding, record keeping, and leave management. Collaborate with relevant departments to support office event planning and coordination. Team Leadership & Development: Recruit, train, and supervise a team of reception and security staff. Provide guidance, performance feedback, and professional development opportunities to ensure a motivated and skilled workforce. Foster a positive work environment, promoting teamwork, open communication, and a customer-focused mindset. What You'll Need Proven experience as an office manager or in a similar administrative role, preferably with responsibilities for reception, facilities, and cleaning management. Excellent organizational and multitasking abilities, with a strong attention to detail. Outstanding interpersonal and communication skills, both written and verbal. Proficiency in office software and tools, including MS Office (Word, Excel, PowerPoint) and facility management software. Strong problem-solving skills and the ability to adapt to changing priorities and circumstances. Knowledge of health and safety regulations and best practices in facility management. A proactive and hands-on approach with a focus on delivering exceptional service to internal stakeholders. The Perks Work-life balance: Flexible start and finish times Bring your dog to work Wellbeing: Employees Assistance program to support with mental, physical and financial health Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships Private Medical Insurance Employee Discount: Up to 40% off at all URBN Brands Community: One paid day to either volunteer or fundraise for a charity of your choice Travel: Cycle to work scheme, season ticket loan Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
About Us Free People is a specialty clothing brand featuring the latest trends and vintage collections for people who live free through fashion, art, music, and travel. The eclectic look consists of quality apparel, shoes, and accessories that invoke attributes of femininity, spirit, and creativity with its design. Free People is distributed globally via direct channels such as the Free People US & Free People UK sites, as well as specialty boutiques, top department stores, and the brand's own free-standing retail locations in the US and Canada. Role Summary As the Brand Marketing Manager, you will play a pivotal role in ideating, planning, and executing campaigns that strengthen our brand awareness and positioning, drive growth, and support sales objectives. This is a strategic and hands-on role that requires balancing global alignment with localized market nuances, particularly focusing on the UK, alongside France and Amsterdam. Reporting to the Associate Brand Marketing Director, you will oversee brand campaigns, events, partnerships, and store launches while being a key advocate for our brand story. What You'll Be Doing Brand Campaigns : Develop and execute impactful brand campaigns that align with global strategies and support market-specific trends and objectives. Collaborate with cross-functional teams to ensure campaigns resonate with target audiences and deliver measurable results. Ensure key product and category focuses are well protected within the campaign to maximize sales goals. Local Market Initiatives : Plan and manage localized marketing initiatives tailored to the UK and growing European markets, including France and the Netherlands. Leverage insights and local knowledge to adapt strategies for regional relevance and ideate fresh ideas. Work closely with our Paris-based PR Team to support their on-the-ground efforts of growing the brand. Events : Conceptualize and support the execution of both large-scale activations, VIP events, and community-driven events to enhance brand presence and engagement. Manage event logistics, partnerships, and post-event evaluations. Oversee the Senior Events Coordinator to ensure production timelines are met. Partnerships and Influencers : Build and nurture relationships with key influencers, collaborators, and partners to amplify campaign visibility. Work alongside the Influencer Manager across campaigns from ideation to execution, ensuring alignment with brand values and goals. Cross-functional Collaboration : Work closely with digital, buying, and social teams to ensure consistent brand messaging across all touchpoints. Partner with global teams to share insights, strategies, and results. Manage the brand marketing budget and ensure collaboration on business needs are met and supported. Market Insights and Reporting : Monitor market trends, competitor activity, and consumer behavior to inform marketing strategies. Track and report on campaign performance, providing actionable recommendations for continuous improvement. What You'll Need Extensive proven experience in brand marketing, ideally within the fashion or lifestyle sector. Strong understanding of the UK womenswear market, with an added bonus of exposure to European markets, particularly France. Demonstrated success in planning and executing brand campaigns and events. Exceptional project management skills with the ability to juggle multiple priorities and meet deadlines. An understanding of marketing costs, budget management, and sharp negotiation skills. Strong relationship-building skills, particularly with influencers, partners, and internal stakeholders. Creative mindset with a keen eye for detail and a passion for storytelling. Willingness to travel within the UK, Europe, and the US as needed. The Perks Work-life balance: Flexible start and finish times, Bring your dog to work. Wellbeing: Employees Assistance program to support with mental, physical, and financial health, Fully equipped free gym and on-site wellness room in Brick Lane, and 50% discount on external gym memberships, Private Medical Insurance. Employee Discount: Up to 40% off at all URBN Brands! Community: One paid day to either volunteer or fundraise for a charity of your choice. Travel: Cycle to work scheme, Season ticket loan. Continued Development: We offer structured support within the business alongside continued learning and development. Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements, and business needs.
Feb 19, 2025
Full time
About Us Free People is a specialty clothing brand featuring the latest trends and vintage collections for people who live free through fashion, art, music, and travel. The eclectic look consists of quality apparel, shoes, and accessories that invoke attributes of femininity, spirit, and creativity with its design. Free People is distributed globally via direct channels such as the Free People US & Free People UK sites, as well as specialty boutiques, top department stores, and the brand's own free-standing retail locations in the US and Canada. Role Summary As the Brand Marketing Manager, you will play a pivotal role in ideating, planning, and executing campaigns that strengthen our brand awareness and positioning, drive growth, and support sales objectives. This is a strategic and hands-on role that requires balancing global alignment with localized market nuances, particularly focusing on the UK, alongside France and Amsterdam. Reporting to the Associate Brand Marketing Director, you will oversee brand campaigns, events, partnerships, and store launches while being a key advocate for our brand story. What You'll Be Doing Brand Campaigns : Develop and execute impactful brand campaigns that align with global strategies and support market-specific trends and objectives. Collaborate with cross-functional teams to ensure campaigns resonate with target audiences and deliver measurable results. Ensure key product and category focuses are well protected within the campaign to maximize sales goals. Local Market Initiatives : Plan and manage localized marketing initiatives tailored to the UK and growing European markets, including France and the Netherlands. Leverage insights and local knowledge to adapt strategies for regional relevance and ideate fresh ideas. Work closely with our Paris-based PR Team to support their on-the-ground efforts of growing the brand. Events : Conceptualize and support the execution of both large-scale activations, VIP events, and community-driven events to enhance brand presence and engagement. Manage event logistics, partnerships, and post-event evaluations. Oversee the Senior Events Coordinator to ensure production timelines are met. Partnerships and Influencers : Build and nurture relationships with key influencers, collaborators, and partners to amplify campaign visibility. Work alongside the Influencer Manager across campaigns from ideation to execution, ensuring alignment with brand values and goals. Cross-functional Collaboration : Work closely with digital, buying, and social teams to ensure consistent brand messaging across all touchpoints. Partner with global teams to share insights, strategies, and results. Manage the brand marketing budget and ensure collaboration on business needs are met and supported. Market Insights and Reporting : Monitor market trends, competitor activity, and consumer behavior to inform marketing strategies. Track and report on campaign performance, providing actionable recommendations for continuous improvement. What You'll Need Extensive proven experience in brand marketing, ideally within the fashion or lifestyle sector. Strong understanding of the UK womenswear market, with an added bonus of exposure to European markets, particularly France. Demonstrated success in planning and executing brand campaigns and events. Exceptional project management skills with the ability to juggle multiple priorities and meet deadlines. An understanding of marketing costs, budget management, and sharp negotiation skills. Strong relationship-building skills, particularly with influencers, partners, and internal stakeholders. Creative mindset with a keen eye for detail and a passion for storytelling. Willingness to travel within the UK, Europe, and the US as needed. The Perks Work-life balance: Flexible start and finish times, Bring your dog to work. Wellbeing: Employees Assistance program to support with mental, physical, and financial health, Fully equipped free gym and on-site wellness room in Brick Lane, and 50% discount on external gym memberships, Private Medical Insurance. Employee Discount: Up to 40% off at all URBN Brands! Community: One paid day to either volunteer or fundraise for a charity of your choice. Travel: Cycle to work scheme, Season ticket loan. Continued Development: We offer structured support within the business alongside continued learning and development. Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements, and business needs.
About Us Founded in 1992, Pennsylvania, USA, by current URBN chairman and president Dick Hayne, Anthropologie was named after his college major (with a decidedly French twist) Anthropologie, which now operates over 200 stores worldwide. It has evolved into a leading one-of-a-kind destination for those seeking a curated mix of clothing, accessories, gifts, and home décor to reflect their personal style. In 2009, the brand launched its first store in London and now has over 18 stores in the UK and Europe. Role Summary Anthropologie is a constantly evolving brand and has experienced incredible growth over the last few years. We need talented, dynamic, and creative people to join us on this exciting journey. This is an exciting time for our business, and we require people that are passionate about our brand. We are looking for an Ecommerce Trading Executive to join our Ecommerce team to support driving the growth of the EU digital site. You will be a commercial thinker and data enthusiast, loving to optimize the customer experience on the website. It goes without saying you'll love all things Anthropologie and ideally have experience working within an online retail environment! What You'll Be Doing Produce daily, weekly, monthly, and ad hoc reporting to deliver growth for our websites, with concise headlines as part of these reports. Be the go-to person for web KPIs with a focus on product funnel performance. Manage and own product reports, such as 0 converting items and 0 search results. Understand and maintain the trading calendar. Summarize analysis and trade meetings into actions. Collaborate on testing promotions and rolling out & reporting on new site functionalities. Work closely with the trading, brand marketing, and buying teams to ensure successful campaign launches, focusing on product availability and link checks. Execute site merchandising and product discovery changes based on A/B test results and new ideas to drive demand. Work with other trade team members optimizing the website through landing pages. Execute navigational changes in collaboration with the senior trading executive. This role will be proficient in the backend systems. What You'll Need Strong analytical & excel skills. Comfortable reading numbers and summarizing recommendations. Proactive and problem-solving attitude. Relevant degree or experience in retail. Experience working within retail and ecommerce trading. Strong communication and organizational skills. Excellent attention to detail. Willingness to learn and ability to pick up new skills quickly. The Perks Work-life balance: Flexible start and finish times, bring your dog to work. Wellbeing: Employees Assistance program to support mental, physical, and financial health, fully equipped free gym and on-site wellness room in Brick Lane, and 50% discount off external gym memberships. Private Medical Insurance. Employee Discount: Up to 40% off at all URBN Brands. Community: One paid day to either volunteer or fundraise for a charity of your choice. Travel: Cycle to work scheme, season ticket loan. Continued Development: We offer structured support within the business alongside continued learning and development. Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements, and business needs.
Feb 12, 2025
Full time
About Us Founded in 1992, Pennsylvania, USA, by current URBN chairman and president Dick Hayne, Anthropologie was named after his college major (with a decidedly French twist) Anthropologie, which now operates over 200 stores worldwide. It has evolved into a leading one-of-a-kind destination for those seeking a curated mix of clothing, accessories, gifts, and home décor to reflect their personal style. In 2009, the brand launched its first store in London and now has over 18 stores in the UK and Europe. Role Summary Anthropologie is a constantly evolving brand and has experienced incredible growth over the last few years. We need talented, dynamic, and creative people to join us on this exciting journey. This is an exciting time for our business, and we require people that are passionate about our brand. We are looking for an Ecommerce Trading Executive to join our Ecommerce team to support driving the growth of the EU digital site. You will be a commercial thinker and data enthusiast, loving to optimize the customer experience on the website. It goes without saying you'll love all things Anthropologie and ideally have experience working within an online retail environment! What You'll Be Doing Produce daily, weekly, monthly, and ad hoc reporting to deliver growth for our websites, with concise headlines as part of these reports. Be the go-to person for web KPIs with a focus on product funnel performance. Manage and own product reports, such as 0 converting items and 0 search results. Understand and maintain the trading calendar. Summarize analysis and trade meetings into actions. Collaborate on testing promotions and rolling out & reporting on new site functionalities. Work closely with the trading, brand marketing, and buying teams to ensure successful campaign launches, focusing on product availability and link checks. Execute site merchandising and product discovery changes based on A/B test results and new ideas to drive demand. Work with other trade team members optimizing the website through landing pages. Execute navigational changes in collaboration with the senior trading executive. This role will be proficient in the backend systems. What You'll Need Strong analytical & excel skills. Comfortable reading numbers and summarizing recommendations. Proactive and problem-solving attitude. Relevant degree or experience in retail. Experience working within retail and ecommerce trading. Strong communication and organizational skills. Excellent attention to detail. Willingness to learn and ability to pick up new skills quickly. The Perks Work-life balance: Flexible start and finish times, bring your dog to work. Wellbeing: Employees Assistance program to support mental, physical, and financial health, fully equipped free gym and on-site wellness room in Brick Lane, and 50% discount off external gym memberships. Private Medical Insurance. Employee Discount: Up to 40% off at all URBN Brands. Community: One paid day to either volunteer or fundraise for a charity of your choice. Travel: Cycle to work scheme, season ticket loan. Continued Development: We offer structured support within the business alongside continued learning and development. Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements, and business needs.