Salary: £16,500.00 (Pro Rata & depending on experience) + benefits Working hours: 22.5 hours per week Duration: Permanent Location: Billericay About the role Lloyd & Whyte , who are proudly part of Benefact Group , are looking for a Credit Controller to join our DCR team in their Billericay office. To provide credit control and admin support to the DCR and its regional office network, ensuring high levels of service are provided to our partners in support of the business strategy. Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation. Key responsibilities Achieve individual objectives and key performance indicators as set and agreed Reduction of overdue debtor balances Responsible for the day-to-day management of customer accounts including collection payments, payment chasers, finance set ups, and accounts queries Assist with administration relating to external and in-house direct debit schemes Provide direct customer contact through various means of communication Maintain a monthly ledger and diary system ensuring chasing by email/phone and escalations are processed in a timely manner Work collaboratively with all colleagues to deliver an exceptional client experience Ad hoc tasks as directed Support colleagues from all areas of the business as required Knowledge, skills and experience Demonstrate our values of Fun, Supportive, Professional, working in Partnership, and Ambitious Confident and capable of building rapport over the telephone to provide an excellent client experience Ability to work in a regulated, compliant, and client-focused environment Organised, resourceful, deadline-driven, and supportive of the wider team Quality oriented with great attention to detail IT literate 2+ years as a credit controller What we offer 28 days annual leave plus bank holidays Your birthday off Group Personal Pension Bonus scheme A holiday buy scheme An array of health and wellbeing benefits, company cash plan, income protection, and life assurance Enhanced sick pay and parental leave Support and funding toward study and professional qualifications Paid time off for volunteering Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK's 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow, and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history, and the diversity of what we do have enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs, and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Feb 20, 2025
Full time
Salary: £16,500.00 (Pro Rata & depending on experience) + benefits Working hours: 22.5 hours per week Duration: Permanent Location: Billericay About the role Lloyd & Whyte , who are proudly part of Benefact Group , are looking for a Credit Controller to join our DCR team in their Billericay office. To provide credit control and admin support to the DCR and its regional office network, ensuring high levels of service are provided to our partners in support of the business strategy. Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation. Key responsibilities Achieve individual objectives and key performance indicators as set and agreed Reduction of overdue debtor balances Responsible for the day-to-day management of customer accounts including collection payments, payment chasers, finance set ups, and accounts queries Assist with administration relating to external and in-house direct debit schemes Provide direct customer contact through various means of communication Maintain a monthly ledger and diary system ensuring chasing by email/phone and escalations are processed in a timely manner Work collaboratively with all colleagues to deliver an exceptional client experience Ad hoc tasks as directed Support colleagues from all areas of the business as required Knowledge, skills and experience Demonstrate our values of Fun, Supportive, Professional, working in Partnership, and Ambitious Confident and capable of building rapport over the telephone to provide an excellent client experience Ability to work in a regulated, compliant, and client-focused environment Organised, resourceful, deadline-driven, and supportive of the wider team Quality oriented with great attention to detail IT literate 2+ years as a credit controller What we offer 28 days annual leave plus bank holidays Your birthday off Group Personal Pension Bonus scheme A holiday buy scheme An array of health and wellbeing benefits, company cash plan, income protection, and life assurance Enhanced sick pay and parental leave Support and funding toward study and professional qualifications Paid time off for volunteering Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK's 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow, and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history, and the diversity of what we do have enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs, and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Salary: £16,500.00 (Pro Rata & depending on experience) + benefits Working hours: 22.5 hours per week Duration: Permanent Location: Billericay About the role Lloyd & Whyte , who are proudly part of Benefact Group , are looking for a Credit Controller to join our DCR team in their Billericay office. To provide credit control and admin support to the DCR and its regional office network, ensuring high levels of service are provided to our partners in support of the business strategy. Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation. Key responsibilities Achieve individual objectives and key performance indicators as set and agreed Reduction of overdue debtor balances Responsible for the day-to-day management of customer accounts including collection payments, payment chasers, finance set ups, and accounts queries Assist with administration relating to external and in-house direct debit schemes Provide direct customer contact through various means of communication Maintain a monthly ledger and diary system ensuring chasing by email/phone and escalations are processed in a timely manner Work collaboratively with all colleagues to deliver an exceptional client experience Ad hoc tasks as directed Support colleagues from all areas of the business as required Knowledge, skills and experience Demonstrate our values of Fun, Supportive, Professional, working in Partnership and Ambitious Confident and capable of building rapport over the telephone to provide an excellent client experience Ability to work in a regulated, compliant and client-focused environment Organised, resourceful, deadline driven, and supportive of the wider team Quality oriented with great attention to detail IT literate 2+ years as a credit controller What we offer 28 days annual leave plus bank holidays Your birthday off Group Personal Pension Bonus scheme A holiday buy scheme An array of health and wellbeing benefits, company cash plan, income protection and life assurance Enhanced sick pay and parental leave Support and funding toward study and professional qualifications Paid time off for volunteering Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high-value homes. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK's 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history, and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs, and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Feb 19, 2025
Full time
Salary: £16,500.00 (Pro Rata & depending on experience) + benefits Working hours: 22.5 hours per week Duration: Permanent Location: Billericay About the role Lloyd & Whyte , who are proudly part of Benefact Group , are looking for a Credit Controller to join our DCR team in their Billericay office. To provide credit control and admin support to the DCR and its regional office network, ensuring high levels of service are provided to our partners in support of the business strategy. Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation. Key responsibilities Achieve individual objectives and key performance indicators as set and agreed Reduction of overdue debtor balances Responsible for the day-to-day management of customer accounts including collection payments, payment chasers, finance set ups, and accounts queries Assist with administration relating to external and in-house direct debit schemes Provide direct customer contact through various means of communication Maintain a monthly ledger and diary system ensuring chasing by email/phone and escalations are processed in a timely manner Work collaboratively with all colleagues to deliver an exceptional client experience Ad hoc tasks as directed Support colleagues from all areas of the business as required Knowledge, skills and experience Demonstrate our values of Fun, Supportive, Professional, working in Partnership and Ambitious Confident and capable of building rapport over the telephone to provide an excellent client experience Ability to work in a regulated, compliant and client-focused environment Organised, resourceful, deadline driven, and supportive of the wider team Quality oriented with great attention to detail IT literate 2+ years as a credit controller What we offer 28 days annual leave plus bank holidays Your birthday off Group Personal Pension Bonus scheme A holiday buy scheme An array of health and wellbeing benefits, company cash plan, income protection and life assurance Enhanced sick pay and parental leave Support and funding toward study and professional qualifications Paid time off for volunteering Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high-value homes. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK's 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history, and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs, and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Working hours: 35 hours per week, Monday to Friday Duration: 12 month fixed term contract Location: Gloucester Job Ref: 203521 About the role Ecclesiastical Planning Services , who are proudly part of Benefact Group , are looking for a Gloucester to join our Gloucester office. You will be joining a busy sales team, working directly with customers and Funeral Directors. Excellent communication and interpersonal skills that enable you to influence and bring people along with you are essential for the role. Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation. Key responsibilities Ensure all new enquiries/Funeral Directors are acting within Ecclesiastical risk appetite: target, win and retain business in our core market sectors, delivering profitable growth in line with plan through: Prospecting, including utilising and growing CRM (customer relationship management) pipeline Delivering well qualified insightful leads to the wider sales force Planning and delivering agreed activity levels, ensuring CRM accurately reflects planned and actual activity Delivering a high-quality sales process to own Funeral Director panel and customer journey Driving profitable new business growth Meeting new business targets Proactively engage Funeral Director community using CRM pipeline Build and maintain a successful contact strategy for each Funeral Director ensuring key stakeholders/decision makers are identified Profile FD's to maximise opportunities for the wider sales force Utilise cross selling opportunities for the wider group Act as the first point of contact for telephone based Funeral Director development, triage cases and enquiries to establish the right contact within the sales force Independent Appointed Representative (IAR) support: Engaging promptly with Funeral Director leads on new funeral plans Contacting customers and arranging funeral plans, following agreed compliant process Planning and delivering agreed activity, ensuring CRM accurately reflects planned and actual activity Knowledge, skills and experience A proven track record of delivering exceptional customer service Strong verbal communication skills Experience of effective stakeholder management within a commercial environment What we offer A competitive salary - let's discuss it Group Personal Pension - up to 12% employer contribution Generous annual bonus scheme up to 24% 25 days annual leave plus bank holidays, and a holiday buy and sell scheme A range of health and wellbeing benefits, including private healthcare, income protection and life assurance Up to £400 annual personal grant to a charity of your choice Encouraged to take at least one volunteering day per year Employee Assistance Programme Full study support to gain professional qualifications Access to virtual GP Enhanced maternity and paternity pay About us Ecclesiastical Planning Services (EPS) work with a UK-wide network of funeral directors to provide pre-paid funeral plans. Our business is based on trust, so we focus on personal service, offering guidance and support to funeral directors and families when they need it most. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK's 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Feb 13, 2025
Full time
Working hours: 35 hours per week, Monday to Friday Duration: 12 month fixed term contract Location: Gloucester Job Ref: 203521 About the role Ecclesiastical Planning Services , who are proudly part of Benefact Group , are looking for a Gloucester to join our Gloucester office. You will be joining a busy sales team, working directly with customers and Funeral Directors. Excellent communication and interpersonal skills that enable you to influence and bring people along with you are essential for the role. Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation. Key responsibilities Ensure all new enquiries/Funeral Directors are acting within Ecclesiastical risk appetite: target, win and retain business in our core market sectors, delivering profitable growth in line with plan through: Prospecting, including utilising and growing CRM (customer relationship management) pipeline Delivering well qualified insightful leads to the wider sales force Planning and delivering agreed activity levels, ensuring CRM accurately reflects planned and actual activity Delivering a high-quality sales process to own Funeral Director panel and customer journey Driving profitable new business growth Meeting new business targets Proactively engage Funeral Director community using CRM pipeline Build and maintain a successful contact strategy for each Funeral Director ensuring key stakeholders/decision makers are identified Profile FD's to maximise opportunities for the wider sales force Utilise cross selling opportunities for the wider group Act as the first point of contact for telephone based Funeral Director development, triage cases and enquiries to establish the right contact within the sales force Independent Appointed Representative (IAR) support: Engaging promptly with Funeral Director leads on new funeral plans Contacting customers and arranging funeral plans, following agreed compliant process Planning and delivering agreed activity, ensuring CRM accurately reflects planned and actual activity Knowledge, skills and experience A proven track record of delivering exceptional customer service Strong verbal communication skills Experience of effective stakeholder management within a commercial environment What we offer A competitive salary - let's discuss it Group Personal Pension - up to 12% employer contribution Generous annual bonus scheme up to 24% 25 days annual leave plus bank holidays, and a holiday buy and sell scheme A range of health and wellbeing benefits, including private healthcare, income protection and life assurance Up to £400 annual personal grant to a charity of your choice Encouraged to take at least one volunteering day per year Employee Assistance Programme Full study support to gain professional qualifications Access to virtual GP Enhanced maternity and paternity pay About us Ecclesiastical Planning Services (EPS) work with a UK-wide network of funeral directors to provide pre-paid funeral plans. Our business is based on trust, so we focus on personal service, offering guidance and support to funeral directors and families when they need it most. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK's 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Can be based in either our London or Manchester office (Hybrid) Job ref: 203546 About the role Ecclesiastical Insurance , who are proudly part of Benefact Group , are looking for a Senior Underwriter to join our Art & Private Client team in the London or Manchester office. The role holder will deliver exceptional customer service acting as part of the underwriting team, supporting Ecclesiastical's "right first time" approach to customer service. Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation. Key responsibilities Develop, negotiate, and profitably underwrite existing business within authority and Brand strategy. Act as a referral point, providing coaching and training to the team. Support less experienced team members with broker engagement and provide embedded underwriting support if required. Plan, prioritise, and manage work to meet objectives and deliver exceptional customer service. Conduct audits, provide feedback, and act on audit results to improve performance. Maintain and develop underwriting authority, expanding technical and niche knowledge through formal and informal learning. Knowledge, skills and experience Commitment to deliver exceptional service both individually and as part of a team. Understanding of relevant regulations, data protection, and confidentiality. ACII/DIP qualification or commitment to achieve within an agreed timescale. Experience in managing and influencing stakeholders, and building collaborative relationships. High levels of personal organisation, accuracy, and ability to manage own workload. What we offer Hybrid working Group Personal Pension - up to 12% employer contribution Generous annual bonus scheme up to 24% 25 days annual leave plus bank holidays, and a holiday buy and sell scheme A range of health and wellbeing benefits, including private healthcare, income protection and life assurance Up to £400 annual personal grant to a charity of your choice Encouraged to take at least one volunteering day per year Employee Assistance Programme Full study support to gain professional qualifications Access to virtual GP Enhanced maternity and paternity pay About us Ecclesiastical Insurance offer insurance with award-winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK. As a business, we've been trusted to protect some of the UK's best-loved and most iconic buildings for over a century, and we're not standing still. We're a forward-thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK's 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Feb 13, 2025
Full time
Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Can be based in either our London or Manchester office (Hybrid) Job ref: 203546 About the role Ecclesiastical Insurance , who are proudly part of Benefact Group , are looking for a Senior Underwriter to join our Art & Private Client team in the London or Manchester office. The role holder will deliver exceptional customer service acting as part of the underwriting team, supporting Ecclesiastical's "right first time" approach to customer service. Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation. Key responsibilities Develop, negotiate, and profitably underwrite existing business within authority and Brand strategy. Act as a referral point, providing coaching and training to the team. Support less experienced team members with broker engagement and provide embedded underwriting support if required. Plan, prioritise, and manage work to meet objectives and deliver exceptional customer service. Conduct audits, provide feedback, and act on audit results to improve performance. Maintain and develop underwriting authority, expanding technical and niche knowledge through formal and informal learning. Knowledge, skills and experience Commitment to deliver exceptional service both individually and as part of a team. Understanding of relevant regulations, data protection, and confidentiality. ACII/DIP qualification or commitment to achieve within an agreed timescale. Experience in managing and influencing stakeholders, and building collaborative relationships. High levels of personal organisation, accuracy, and ability to manage own workload. What we offer Hybrid working Group Personal Pension - up to 12% employer contribution Generous annual bonus scheme up to 24% 25 days annual leave plus bank holidays, and a holiday buy and sell scheme A range of health and wellbeing benefits, including private healthcare, income protection and life assurance Up to £400 annual personal grant to a charity of your choice Encouraged to take at least one volunteering day per year Employee Assistance Programme Full study support to gain professional qualifications Access to virtual GP Enhanced maternity and paternity pay About us Ecclesiastical Insurance offer insurance with award-winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK. As a business, we've been trusted to protect some of the UK's best-loved and most iconic buildings for over a century, and we're not standing still. We're a forward-thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK's 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.