Brown & Brown

44 job(s) at Brown & Brown

Brown & Brown Lutterworth, Leicestershire
Jun 19, 2025
Full time
Telesales Consultant - Insurance Location: Lutterworth Package: Negotiable + Benefits We're looking for a Telesales Consultant to join our growing and experienced insurance team in Lutterworth. This is an exciting entry-level opportunity for someone who's passionate about building relationships, opening doors, and paving the way for our Account Executives to secure new business in the commercial insurance space. What you'll be doing: Making outbound calls to warm and cold data lists Introducing our services to potential business clients Generating qualified leads and booking appointments for our Account Executives Accurately recording call activity and lead information Working towards achievable KPIs in a supportive environment What we're looking for: A confident and professional telephone manner Strong communication and listening skills Self-motivated with a positive attitude and resilience Good organisational skills and attention to detail A willingness to learn and grow within the insurance sector What we offer: Full training and mentoring from industry professionals Clear development pathways into sales or broking roles A supportive, ambitious, and team-focused culture Competitive salary + bonus structure Opportunities to work closely with our experienced Account Executives and Leadership Team This role is perfect for someone looking to build a long-term career in insurance and learn the foundations of how new business is won. If you're driven, curious, and ready to start something new - we want to hear from you. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Brown & Brown Bournemouth, Dorset
Jun 13, 2025
Full time
Sales Quality Analyst Location: Bournemouth (Remote working available if desired) Package: Negotiable + Benefits Brown & Brown Employee Benefits are eagerly looking to recruit a Sales Quality Analyst to join our Compliance team. The main function of the role is to complete, record and provide feedback to advisers in relation to file reviews. You will work closely with the sales team to ensure that all their processes are in line with requirements and provide good customer outcomes. In addition to reviewing files, in accordance with the PCH T&C scheme, you will be responsible for assisting with monitoring employees' adherence to required training & competency requirements, providing detailed management information to the Compliance & Conduct Manager as well as feeding performance back to all advisers. The Rewards: A wonderful office environment where you can learn and develop, with an incredibly friendly team who love looking after their clients needs. A Negotiable basic salary + Bonus and all the normal benefits you'd expect - Pension, Group Life Assurance, Individual Private Medical and the option to flex other options in post probation Hybrid working on offer if desired An organisation that wants to invest in the team, so post probation the option of studying for professional qualifications (including funding). Duties will include: Monitoring and assessing advisers via file checking and call listening and identify any training needs Provide feedback and training where required Work with the Compliance team and support the T&C scheme Assist in the monitoring and reporting results of the PCH T&C scheme Ensure the fair treatment of customers and their best interests is core to the activity of the business at all times Compile and present reports, MI and statistics to the Compliance & Conduct Manager in appropriate style and manner and within required timescales. Advise and keep up to date the Compliance & Conduct Manager on all matters relating to compliance performance by the sales team Provide clear and objective feedback, recognising achievements and providing constructive suggestions and encouragement for improvements Maintain detailed records Previous compliance, call monitoring or sales quality analysis experience is required to be considered for this role, ideally from an insurance background. For more information please apply online or contact Dan Hurley .
Brown & Brown
May 30, 2025
Full time
Commercial Account Executive Location: Newcastle-upon-Tyne Package: Negotiable Salary + Bonus + Car Allowance We're growing our team in Newcastle and looking to add a New Business focused Account Executive to our team to assist the management team with growing the business. With this role we're open to considering both existing Account Executive's and Account Handlers who are looking to step up into their first Exec role. You'll also be assisted by the Account Handlers team to ensure we deliver the high-level experience our clients have come to expect from us over the years. The day to day: Proactively developing a pipeline of prospects to obtain new business. Advising clients on renewals, managing relationships with key stakeholders and delivering outstanding service to them. Working with clients to expand and develop their coverage to ensure they have the right cover. Liaising with the broking and support team to ensure all documentation is accurate. Actively negotiating with Underwriters as required to secure the best terms. Working in a compliant and timely manner on all cases. Ensuring Retention levels and income targets are achieved. What's on offer: A negotiable basic salary + bonus and all the normal benefits (Pension, Death in Service etc.) The opportunity to work within a passionate team who care about their clients and have clear routes of progression We'll also fully support your professional development (including funded qualifications) Your experience: Ideally you'll have a solid grounding across the range of Commercial Insurance market You'll be able to communicate clearly and effectively with stakeholders at all levels and should be used to using Word, Excel and wider broking platforms (Acturis in an ideal world) Your skill set should also include strong sales, negotiation, influencing and IT skills You should also be confident in dealing with stakeholders at all levels particularly board level. A full driving licence
Brown & Brown Halesowen, West Midlands
May 30, 2025
Full time
Telesales Consultant - Commercial Insurance Broker Location: Halesowen Package: Negotiable + Benefits We're looking for an enthusiastic Telesales Consultant to join our growing team. This is an exciting entry-level opportunity for someone who's passionate about building relationships, opening doors, and paving the way for our Account Executives to secure new business in the commercial insurance space. What you'll be doing: Making outbound calls to warm and cold data lists Introducing our services to potential business clients Generating qualified leads and booking appointments for our Account Executives Accurately recording call activity and lead information Working towards achievable KPIs in a supportive environment What we're looking for: A confident and professional telephone manner Strong communication and listening skills Self-motivated with a positive attitude and resilience Good organisational skills and attention to detail A willingness to learn and grow within the insurance sector What we offer: Full training and mentoring from industry professionals Clear development pathways into sales or broking roles A supportive, ambitious, and team-focused culture Competitive salary + bonus structure Opportunities to work closely with our experienced Account Executives and Leadership Team This role is perfect for someone looking to build a long-term career in insurance and learn the foundations of how new business is won. If you're driven, curious, and ready to start something new - we want to hear from you.
Brown & Brown Gillingham, Dorset
May 30, 2025
Full time
Title: Commercial Account Handler - Complex Commercial Location: Gillingham (Dorset) Salary: Negotiable + Benefits Overview: We are currently looking for an experienced Commercial Account Handler to join the experienced team based out of the Gillingham (Dorset) office. Your position as Commercial Account Handler (Broking Support) is an important role in providing technical, customer relationship and administrative support to a nominated Account Executive (AE) and the wider Team. In this role you will be responsible for handling commercial & and more complex risks for clients across a range of industries and their cross class commercial insurance needs. You will deal with existing business and new business broking opportunities whilst also having the opportunity to visit clients. Servicing client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Recent experience of working as an Account Handler is required and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit an experienced Broker/Account Handler with good cross class commercial insurance knowledge and looking for the next step or to take on wider responsibilities. The day to day: Work with Account Executives in achievement of their New Business and Renewal targets through proactive administration and customer support of the AE. Proactively support AE's through management of their prospect pipeline, provide profiling support to AE on prospects through use of telephone, other media and by accessing information within the public domain. Be aware of current New Business appointments and undertake some pre visit fact finding on behalf of the AE. This will include research of Credit Safe, Google, website etc. and produce documentation in agreed format In advance of new business visit obtain quotations for possible up sales (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) Make client renewal appointments on behalf of the AE and accompany them on approximately 1 or 2 a month to enhance client relationship Prepare detailed Renewal Review reports on behalf of the AE and obtain current claims experience where needed Obtain quotations for agreed 'up sales' (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) and include in review document Broking New Business or Renewals to the market in agreement with AE strategy preparing a comprehensive and high quality business submission document. Deal with incoming enquiries from clients (both allocated and unallocated as required), insurers and other third parties in a professional and timely manner involving the relevant AE if necessary due to technical nature or relationship issue. Maintain an efficient diary system including age debtors lists, accounts queries, chasing documentation and renewal terms Liaise with insurers and other third parties regarding the administration of client's insurance needs. Provide high level administration and customer support to another colleague on occasions, as directed by the Commercial Administration Team leader What's on offer: Competitive salary package & benefits Joint Pension contribution scheme Salary Sacrifice options including dental and healthcare Discounts site for restaurants, cinema, retailers Cycle to work scheme Health & Wellbeing programme Casual dress code in office Performance related bonus Annual leave that rises with length of service Your Experience: Requirement of at least 2+ years commercial insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and midterm adjustments of various insurance policies Excellent understanding of Commercial Insurance products and insurance options Acturis insurance broking software knowledge is an advantage Commitment to progress towards Cert CII
Brown & Brown Bath, Somerset
May 30, 2025
Full time
Position: Commercial Account Executive Location: Bath Salary: Negotiable Overview At Higos Insurance Services (part of Brown & Brown Europe) we are currently looking for a Commercial Account Executive to join the successful and experienced regional team based out of the new offices in Bath. Higos prides itself on being a market leading regional broker with a strong reputation of service gathered from over 30 years' and operating from multiple office locations across the South West. The Commercial Account Executive is central to the regional operations and will deal with a variety of classes of insurance for various business types and sizes. Access to various, sometimes unique market wordings and online underwriting systems will give you a strong position in finding the most appropriate insurances to suit clients demands and needs. This is a long term and progressive opportunity with a stable and key broking location. You will need commercial insurance knowledge either from a specific sector or generic cross class. The day to day: Meet and deliver against your agreed Renewal Retention and/or New Business targets, contributing towards overall budget objectives & KPI's Complete all roles and tasks as required, ensuring you adhere to Higos procedures and policies at all times Creating a customer-led culture where sales and customer standards, discipline, activities, and best practice are delivered. Client visits, presentations to insurers, obtaining and submitting best in market quotations for new business or renewals. Debt Management - ensure all monies are collected and allocated appropriately and keep line manager informed of any current, potential or perceived problems with bad debt. Manage and prioritise your diaries/tasks, these are to be kept up to date Complete any training that is deemed necessary for your role and complete the actions set in line with your plan. Ensure all training is completed to deadline set for you and your team. Log all training and development on your Continuous Professional Development Plan (CPD) What's on offer: Negotiable basic salary Bonus Structure Wide range of additional addon benefits and discounts (Pension, Holiday etc) Your experience: Good knowledge of broking commercial insurance risks across various business lines Experience of commerce and industry and familiarity with markets and economic trends Ability to develop and maintain business contacts and goodwill Excellent interpersonal, written and verbal communication skills Ability to prepare and present reports Pro-active and self-motivated Strong planning and organisation skills to meet deadlines Attention to detail Co-operative and supportive team player
Brown & Brown Southport, Merseyside
May 30, 2025
Full time
New business sales executive(s) Location: Southport (on-site) Package: Negotiable + Bonus + Benefits This is a great opportunity to become a valued member of our Insurance team based in Southport. The main requirement for the role is to provide excellent levels of service to both new and existing customers, utilising strong sales and negotiation skills to ensure we maximise new business opportunities. You will be joining us during this exciting period of growth, with a fantastic opportunity to build an excellent career here. We're a business built on developing and progressing our team with several our managers and directors having started out in this or a similar role. About you: The successful applicants should have at least 12 months sales or customer service experience. Insurance experience is desirable, but this is not essential and product training will be provided. You'll be a good communicator and have strong numerical and verbal skills. The day to day: Deliver excellent customer service to all customers Uphold the company's mission statement and values Responsible for the achievement of individual income target The achievement of new business case count and retention targets Maximising sales opportunities by proactively selling and securing additional business Raising underwriting concerns and rating risks appropriately Accurately complete administrative tasks such as post, diary as well as account and insurer queries Securing a consistent pass rate on all call observations Awareness of complaint handling - Being able to resolve minor customer complaints and being fully aware of the company complaints process Liaise and build relationships with insurers and customers - both internally and externally General administration work: Prioritise all client communication (via phone, email and in-person) to ensure the customer receives a high level of customer service The Rewards: A negotiable basic salary coupled with a bonus structure that will add significantly to this, a benefits package that includes all the normal pieces (Pension, Holidays, DIS, Share Save) and access to a wider flexible benefits package once you've completed your probation A working environment on a Monday to Friday basis with no shifts. Full support for ongoing development, with regular training and development available and funding available for professional qualifications We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Brown & Brown Southport, Merseyside
May 30, 2025
Full time
New business sales executive(s) Location: Southport (on-site) Package: Negotiable + Bonus + Benefits This is a great opportunity to become a valued member of our Insurance team based in Southport. The main requirement for the role is to provide excellent levels of service to both new and existing customers, utilising strong sales and negotiation skills to ensure we maximise new business opportunities. You will be joining us during this exciting period of growth, with a fantastic opportunity to build an excellent career here. We're a business built on developing and progressing our team with several our managers and directors having started out in this or a similar role. About you: The successful applicants should have at least 12 months sales or customer service experience. Insurance experience is desirable, but this is not essential and product training will be provided. You'll be a good communicator and have strong numerical and verbal skills. The day to day: Deliver excellent customer service to all customers Uphold the company's mission statement and values Responsible for the achievement of individual income target The achievement of new business case count and retention targets Maximising sales opportunities by proactively selling and securing additional business Raising underwriting concerns and rating risks appropriately Accurately complete administrative tasks such as post, diary as well as account and insurer queries Securing a consistent pass rate on all call observations Awareness of complaint handling - Being able to resolve minor customer complaints and being fully aware of the company complaints process Liaise and build relationships with insurers and customers - both internally and externally General administration work: Prioritise all client communication (via phone, email and in-person) to ensure the customer receives a high level of customer service The Rewards: A negotiable basic salary coupled with a bonus structure that will add significantly to this, a benefits package that includes all the normal pieces (Pension, Holidays, DIS, Share Save) and access to a wider flexible benefits package once you've completed your probation A working environment on a Monday to Friday basis with no shifts. Full support for ongoing development, with regular training and development available and funding available for professional qualifications
Brown & Brown
Mar 18, 2025
Full time
Employee Benefits Consultant Location: Remote (occasional travel to office in Maidstone) Role Overview: As an Employee Benefit Consultant within the Southern Team, you will be responsible for managing and expanding a portfolio of small SME company clients (up to 20 in headcount) across healthcare and group risk benefits. Your role will also include creating and launching innovative wellbeing strategies tailored to clients' needs, driving new business growth, and cross-selling additional services to existing clients. You will be required to build strong relationships and attend industry networking events. Key Responsibilities: Grow and manage a portfolio of clients, providing expert advice in both healthcare and group risk benefits. Proactively identify and cross-sell additional services to enhance client offerings. Generate new business opportunities and contribute to the company's overall growth. Design, implement, and launch bespoke wellbeing strategies to help clients support their employees' health and wellbeing. Visit insurers when required. Provide ongoing support and guidance to all clients. Attend networking events and industry functions to build industry connections. Ensure the following of FCA requirements. Key Requirements: Experience in Healthcare and/or Group Risk benefits. Strong client relationship management skills and a track record of business development and sales experience. Excellent communication and interpersonal skills. Ability to identify opportunities for cross-selling and upselling within a client portfolio. A full UK driving licence is essential as insurer visits are required. Self-motivated, with strong organisational and time-management skills. Ability to work adeptly alone and within the various teams. Desired: Holder of Chartered Insurance Institute (CII) module IF7 (Healthcare) or studying to achieve this qualification. Requirement to undertake this if not studying already. Funded by Premier Choice Group. Holder of Chartered Insurance Institute (CII) module GR1 (Group Risk) or studying to achieve this qualification. Requirement to undertake this if not studying already. Funded by Premier Choice Group. For more information please apply online or contact Dan Hurley.
Brown & Brown
Mar 10, 2025
Full time
Position - Commercial Account Handler Location - Orpington Salary - Negotiable plus benefits Overview At Flint Insurance Group (part of Brown & Brown) we are currently looking for a Commercial Account Handler to join our professional and welcoming team in Orpington. Flint Insurance offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance. Flint Insurance focuses heavily on training and development and a full induction and training plan will be provided to successful applicants. Working alongside like minded and experienced insurance brokers this is a long term opportunity with a 'forever company' that will provide career progression and security. Day to day New business quoting, negotiating, broking and administration - converting new business enquires in line with, or in excess of, company targets. Renewal negotiating, broking and administration - converting renewal business in line with, or excess of, company targets. Midterm adjustments & administration. Maintaining day to day compliance procedures for FCA regulation. Incoming and outbound call handing - new and existing clients. Corresponding & communicating with clients and insurers Checking covers, warranties, endorsements to ensure that they are correct and in line with quotations provided. Preparing market presentation for both new business and renewal reports. Attending client new business and renewal meetings. Effectively manage individual diary. Cross selling other insurance products. Credit control for clients. Provide support to the department executives in accordance with office procedures. Managing personal work workflow effectively and efficiently - reporting workflow to manager. Maintaining a complete and comprehensive training record. Sharing ideas or suggestions for business improvement with management. Advising manager of any backlog in work in a timely manner. Advising manager of any debt recovery problems or contentious issues in a timely manner. What's on offer Negotiable salary Wide range of additional addon benefits and discounts (DIS, Pension, 25 Holiday etc) 9am to 5.30pm Monday to Friday Your Experience Insurance Broking experience Negotiation skills Effective communication - both written and verbal Ability to work alone and as part of a team High attention to detail Form and develop strong insurer and client relationships High level customer service skills Time management and organisational skills Analytical and problem solving skills
Brown & Brown
Mar 10, 2025
Full time
Position - Commercial Renewals Account Executive Location - Orpington Salary - Negotiable plus benefits Overview At Flint Insurance Group (part of Brown & Brown) we are currently looking for a Commercial Renewals Account Executive to join our professional and welcoming team in Orpington. Flint Insurance offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. The position of Commercial Renewals Executive will suit someone with a Broker / Insurer background, wide range of Commercial product knowledge and experience and a proven track record of achieving targets and developing new client prospects. Working alongside like minded and experienced insurance brokers this is a long term opportunity with a 'forever company' that will provide career progression and security. Day to day Converting renewal business in line with or in excess of company targets Preparing market presentations for renewal reports Liaising with insurers and clients pre and post sale of renewals Checking covers, warranties, endorsements to ensure that they are correct and in line with quotations provided Mid term adjustments Incoming and outbound call handling Corresponding and communicating with clients and insurance companies Cross selling other products Maintaining day to day compliance procedures for FCA regulation Effectively managing individual diary Managing personal work workflow effectively and efficiently Maintaining a complete and comprehensive training record Sharing ideas or suggestions for business improvement with management Advising manager of any backlog in work in a timely manner Advising manager of any debt recovery problems or contentious issues in a timely manner What's on offer Negotiable Salary Comprehensive benefits package (pension etc) Performance Bonus Professional Qualifications such as CII 9am to 5.30pm Mon-Friday Your Experience Minimum 3 years Commercial experience is essential Strong negotiation skills Effective communication, both written and verbal Ability to work alone and as part of a team High attention to detail Form and develop strong insurer and client relationships Time management and organisational skills Customer service
Brown & Brown
Mar 10, 2025
Full time
Position - Commercial Motor Account Handler Location - Orpington Salary - Negotiable plus benefits Overview At Flint Insurance Group (part of Brown & Brown) we are currently looking for a Commercial Motor Account Handler to join our professional and welcoming team in Orpington. Flint Insurance offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. The position of Commercial Motor Fleet Account Handler will suit an experienced insurance individual looking to further develop their career. The successful candidate will be studying towards their Cert CII or be fully qualified. We are also open to candidates with transferable skills, having worked within financial services in a customer-based role. If you have the right attitude and a willingness to learn, we are keen to consider your application. We are looking for someone with excellent communication skills, attention to detail, and the ability to build strong relationships with both clients and colleagues. Working alongside like minded and experienced insurance brokers this is a long term opportunity with a 'forever company' that will provide career progression and security. Day to day Incoming and outbound call handling. Corresponding and communicating with clients and insurance companies. Mid term adjustments. Data input. Customer service. Checking covers, warranties, endorsements to ensure that they are correct and in line with quotations provided. Providing broking and admin support to the sales teams. Cross selling other insurance products. Daily inbound and outbound post. Liaising with insurers and clients pre and post sale. Dealing with calls of a technical nature from internal Account Executives along with Insurers and Clients. Effectively manage individual diary. Maintaining day to day compliance procedures for FCA regulations. Maintaining a complete and comprehensive training record. Advising manager of any backlog in work in a timely manner. Advising manager of any debt recovery problems or contentious issues in a timely manner What's on offer Negotiable basic salary Wide range of additional addon benefits and discounts (DIS, Pension, 25 Holiday etc) 9am to 5.30pm Monday to Friday Your Experience Insurance Broking experience Negotiation skills Effective communication - both written and verbal Ability to work alone and as part of a team High attention to detail Form and develop strong insurer and client relationships High level customer service skills Time management and organisational skills Analytical and problem solving skills
Brown & Brown
Mar 09, 2025
Full time
Regional Broker Development Executive Location: South East - Reading, Slough, Oxford etc Package: Negotiable + Car Allowance + Benefits As we align Brown & Brown Underwriting to a common set of principles, we are looking to appoint a regional field-based Business Development Executive to support our distribution partners across the South East region. This role reports directly to the Head of Sales and Distribution to ensure decisions can be made efficiently and you can deliver across all Underwriting programs, including strategy & appetite. You'll play a key part in our ongoing growth which over the last 12 months has been significant across our highly varied product ranges. The day-to-day: Build and maintain strong local relationships with broker partners Achieve budgeted income objectives for your broker panel. Develop a strategic, multi layered relationships across all allocated distribution partners. Understand business objectives & strategies for your accounts to align our proposition and deliver profitable growth. Ensure that you and your accounts have an excellent understanding of the Underwriting strategy & appetite. Understand, challenge and contribute towards delivering the broker strategy and plans. Introduce and promote solutions where appropriate to support this. To develop and implement a meeting strategy with brokers that includes face to face and virtual engagement. Develop a stakeholder engagement strategy with teammates across all area's both internally and externally Maintain knowledge of, and build strategies to meet changing market conditions, including emerging risk Build a pipeline of opportunities to build long-term growth potential. Support the management, compliance and governance teams where necessary. Work at all times with the interests of Customers, Distributors and Underwriting teammates at all times. Work within agreed areas of expertise, and drafting in specialist support when needed. Working consultatively to understand the Brokers needs and Underwriting appetite. Implement MI and reporting to track the financial performance of the region and ensure financial performance is in line with or exceeds budget. The rewards: A fast-paced, agile and dynamic environment where the client is looked after as much as the team are. A negotiable basic salary + Car allowance, coupled with all the normal benefits - Pension, DIS, Holidays. Coupled with access to the annual share save scheme. Excellent career opportunities across both our evolving Underwriting platform as that continues to grow and scale and also the wider Brown & Brown operations. This is an excellent opportunity for an experienced insurance relationship manager with excellent communication skills across all mediums to all internal and external stakeholders. This role will require you to be self motivated, organised and to lead by example. About you; Skills and Understanding: At least 5 years' experience in an insurance sales environment Comprehensive understanding of general insurance Excellent relationship management skills Analytical capability, and able to form recommendations based on data and dialogue. Ability to understand, decipher and where necessary, challenge statistics. Commercially savvy - able to evaluate what will work financially and what will not. Ability to interrogate and interpret data/reports from a wide variety of sources. Highly motivated and well organised, with strong problem solving and decision-making capability. Proven negotiation skills. Self-motivated and able to work on own initiative. Ability to communicate verbally and in writing clearly and concisely Ability to work under pressure Results driven and solution orientated For more information please apply online or contact Dan Hurley.
Brown & Brown Bath, Somerset
Mar 09, 2025
Full time
Position: Commercial Account Executive Location: Bath Salary: Negotiable Overview At Higos Insurance Services (part of Brown & Brown Europe) we are currently looking for a Commercial Account Executive to join the successful and experienced regional team based out of the new offices in Bath. Higos prides itself on being a market leading regional broker with a strong reputation of service gathered from over 30 years' and operating from multiple office locations across the South West. The Commercial Account Executive is central to the regional operations and will deal with a variety of classes of insurance for various business types and sizes. Access to various, sometimes unique market wordings and online underwriting systems will give you a strong position in finding the most appropriate insurances to suit clients demands and needs. This is a long term and progressive opportunity with a stable and key broking location. You will need commercial insurance knowledge either from a specific sector or generic cross class. The day to day: Meet and deliver against your agreed Renewal Retention and/or New Business targets, contributing towards overall budget objectives & KPI's Complete all roles and tasks as required, ensuring you adhere to Higos procedures and policies at all times Creating a customer-led culture where sales and customer standards, discipline, activities, and best practice are delivered. Client visits, presentations to insurers, obtaining and submitting best in market quotations for new business or renewals. Debt Management - ensure all monies are collected and allocated appropriately and keep line manager informed of any current, potential or perceived problems with bad debt. Manage and prioritise your diaries/tasks, these are to be kept up to date Complete any training that is deemed necessary for your role and complete the actions set in line with your plan. Ensure all training is completed to deadline set for you and your team. Log all training and development on your Continuous Professional Development Plan (CPD) What's on offer: Negotiable basic salary Bonus Structure Wide range of additional addon benefits and discounts (Pension, Holiday etc) Your experience: Good knowledge of broking commercial insurance risks across various business lines Experience of commerce and industry and familiarity with markets and economic trends Ability to develop and maintain business contacts and goodwill Excellent interpersonal, written and verbal communication skills Ability to prepare and present reports Pro-active and self-motivated Strong planning and organisation skills to meet deadlines Attention to detail Co-operative and supportive team player
Brown & Brown
Mar 09, 2025
Full time
Title: Commercial Account Handler - Complex Commercial Location: Gillingham (Dorset) Salary: Negotiable + Benefits Overview: We are currently looking for an experienced Commercial Account Handler to join the experienced team based out of the Gillingham (Dorset) office. Your position as Commercial Account Handler (Broking Support) is an important role in providing technical, customer relationship and administrative support to a nominated Account Executive (AE) and the wider Team. In this role you will be responsible for handling commercial & and more complex risks for clients across a range of industries and their cross class commercial insurance needs. You will deal with existing business and new business broking opportunities whilst also having the opportunity to visit clients. Servicing client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Recent experience of working as an Account Handler is required and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit an experienced Broker/Account Handler with good cross class commercial insurance knowledge and looking for the next step or to take on wider responsibilities. The day to day: Work with Account Executives in achievement of their New Business and Renewal targets through proactive administration and customer support of the AE. Proactively support AE's through management of their prospect pipeline, provide profiling support to AE on prospects through use of telephone, other media and by accessing information within the public domain. Be aware of current New Business appointments and undertake some pre visit fact finding on behalf of the AE. This will include research of Credit Safe, Google, website etc. and produce documentation in agreed format In advance of new business visit obtain quotations for possible up sales (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) Make client renewal appointments on behalf of the AE and accompany them on approximately 1 or 2 a month to enhance client relationship Prepare detailed Renewal Review reports on behalf of the AE and obtain current claims experience where needed Obtain quotations for agreed 'up sales' (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) and include in review document Broking New Business or Renewals to the market in agreement with AE strategy preparing a comprehensive and high quality business submission document. Deal with incoming enquiries from clients (both allocated and unallocated as required), insurers and other third parties in a professional and timely manner involving the relevant AE if necessary due to technical nature or relationship issue. Maintain an efficient diary system including age debtors lists, accounts queries, chasing documentation and renewal terms Liaise with insurers and other third parties regarding the administration of client's insurance needs. Provide high level administration and customer support to another colleague on occasions, as directed by the Commercial Administration Team leader What's on offer: Competitive salary package & benefits Joint Pension contribution scheme Salary Sacrifice options including dental and healthcare Discounts site for restaurants, cinema, retailers Cycle to work scheme Health & Wellbeing programme Casual dress code in office Performance related bonus Annual leave that rises with length of service Your Experience: Requirement of at least 2+ years commercial insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and midterm adjustments of various insurance policies Excellent understanding of Commercial Insurance products and insurance options Acturis insurance broking software knowledge is an advantage Commitment to progress towards Cert CII
Brown & Brown Gorseinon, Swansea
Mar 09, 2025
Full time
Commercial Development/Account Executive Location - Swansea Salary - Negotiable + Bonus Overview: We are currently looking for a Commercial Account Executive to join the welcoming and professional team in Swansea. Your role will be to understand and approach businesses in terms of their insurance requirements and to design and administer insurance solutions for the protection of their material assets and liabilities. Developing, managing and retaining business you will have access to a wide range of insurers, MGA's and inhouse underwriters to competitively place various types of commercial insurance. Support is provided by telemarketing services, dedicated claims handling teams, databases, account handlers, access to leading insurance products and networks. Commercial insurance broking experience and business development skills are key with a desire to grow an existing book of business. You will be versed in New Business, Renewals, MTA's, Claims, Premium Financing across a wide variety of commercial insurance classes from Financial Risks to Casualty Risks for various trades and business sectors. This is a position that provides a long term platform to service clients and win new business, backed by an international insurance broker presence with market agreements and scale. The day to day: Deliver against agreed targets and plans. New Business Quotations, Renewals and MTA's - drive sales and service excellence & retain existing commercial book. Typical classes of insurance broking cover Liabilities, PI Combined, Commercial Combined, Property Owners, Cyber Liability, D&O, Fleets, Motor Trade, plus others. Creating a customer-led culture where sales and customer standards, discipline, activities and best practice are delivered. Ensure you are meeting FCA regulatory requirements Able to build long standing relationships with insurers and clients Seeking best policy for the customer whilst protecting the insurer Prioritise time and attention on high value activities. Select the best course of action based on the available information What's on offer: Negotiable salary package Achievable performance related bonus paid monthly Additional benefits (e.g. Pension, Death in Service, Discounts, Holiday) Your Experience: Relevant commercial insurance broking industry experience. Desire to win new business, handle renewals and mta's for a range of insurance risks Knowledge of company industry types and operating conditions Ability to develop and maintain client relationships Excellent interpersonal, written and verbal communication skills Confident in creating compelling market insurance presentations Pro-active and self-motivated Planning and organisation skills to meet deadlines Attention to detail Co-operative and supportive team player
Brown & Brown Bath, Somerset
Mar 09, 2025
Full time
Account Executive (Professional Indemnity) Location: Bath Salary: Negotiable Overview At Higos Insurance Services (part of Brown & Brown Europe) we are currently looking for an Account Executive to join the successful and experienced centralised team based out of the new office location in Bath. In this position you will work on clients demands and needs for PI insurances coming in via the network of offices and achieve the required renewals and new business results whilst adhering to company procedures and regulatory requirements delivering a high standard of customer service. This is a long term and progressive opportunity with a stable and reputable broker. You will need a desire to focus on professional indemnity insurances and be either from broking or underwriting background. The day to day : Meet and deliver against your agreed Renewal Retention and/or New Business Targets, contributing towards the teams overall budget targets & KPI's Complete all roles and tasks as required by your line manager, ensuring you adhere to Higos procedures and policies at all times Creating a customer-led culture where sales and customer standards, discipline, activities, and best practice are delivered. Debt Management - ensure all monies are collected and allocated appropriately and keep line manager informed of any current, potential or perceived problems with bad debt. Manage and prioritise your diaries/tasks, these are to be kept up to date Complete any training that is deemed necessary for your role and fully prepare for your regular 1-2-1s and year-end review. Ensure you agree and complete the actions set in line with your development plan. What's on offer: Negotiable basic salary Performance related bonus Wide range of additional addon benefits and discounts Your experience: Knowledge of Broking or Underwriting or both with PI and/or Financial Lines Insurances Ability to develop and maintain business contacts and goodwill Excellent interpersonal, written and verbal communication skills Ability to prepare and present reports Pro-active and self-motivated Strong planning and organisation skills to meet deadlines Attention to detail Co-operative and supportive team player
Brown & Brown Leicester, Leicestershire
Mar 09, 2025
Full time
Title: Corporate Account Handler Location: Leicester / Birmingham Salary: Negotiable + benefits Overview: At Berkeley Insurance Group (part of Brown & Brown Europe) we are currently looking for an experienced Corporate Account Handler to join our professional and welcoming team based out of the Leicester or Birmingham office. Berkeley Insurance Group's depth of experience enables the provision of independent advice and specialist expertise in various trade sectors. The objective being to provide unbiased and informed choices, fantastic customer service and market buying power that delivers the right insurance protection. In this role you will be responsible for handling commercial & mid corporate sized risks for prestigious clients across a range of industries and their cross class commercial insurance needs. You will deal with predominantly existing clients and on occasion new business opportunities. The position will require servicing of client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Ideally you will have 3 years or more experience working as an Account Handler (commercial classes) and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit an experienced Broker/Account Handler with good cross class commercial insurance knowledge that is looking for the next step or to take on wider responsibilities. The day to day: Broking/handling commercial insurances (new business, mid-term adjustment and renewals) to the market and preparing comprehensive high quality business submission documents. Work with Account Executives/Directors in the achievement of new business and renewal targets through proactive administration and customer support. Secure and arrange appropriate/competitive cover at renewal completing all relevant documentation/computer work and hand over to relevant Account Executive/Director (if allocated case). Take/action instructions relating to the provision of insurance cover from clients and Account Executives when appropriate. Support Account Executives/Directors through management of their prospect pipeline, provide profiling on prospects by use of telephone, other media and accessing information within the public domain. Prepare Renewal Review reports on behalf of the book or AE including current claims experience Obtain quotations for agreed 'up sales' (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) and include in the review document Deal with incoming enquiries from clients (both allocated and unallocated as required), insurers and other third parties in a professional and timely manner involving the relevant AE/Director if necessary due to technical nature or relationship issue. Maintain an efficient diary system including age debtors lists, accounts queries, chasing documentation and renewal terms Liaise with insurers and other third parties regarding the administration of client's insurance needs. What's on offer: Competitive/Negotiable salary package & additional benefits Joint Pension contribution scheme Annual leave that rises with length of service Your Experience: Requirement of at least 3+ years commercial insurance broking experience. Confident in handling quotation enquiries, renewals and midterm adjustments for various insurance policies Strong understanding of commercial insurance markets, products, wordings and options Acturis insurance broking software knowledge is an advantage
Brown & Brown
Mar 09, 2025
Full time
Position - Commercial Motor Account Executive Location - Orpington, Greater London Salary - Negotiable + Bonus + Benefits We are looking for an experienced commercial motor fleet insurance broker to join the welcoming and forward thinking team in Orpington. You will be working in the Commercial Motor Fleet New Business team, handling all Motor Fleet business, liaising with insurers and clients. Following up warm leads generated through our outbound team and responding to new, inbound enquiries. The company is looking to the future and prides itself on having a market leading client service model and a long list of insurers and products it can access. The office team consists of some of the best insurance minds and personalities in the area. The day to day; New Business development, including quotation and binding cover Converting new business enquires in line with or in excess of company targets Checking covers, warranties, endorsements to ensure that they are correct and in line with quotations provided Preparing market presentations Mid term adjustments Cross selling other products Incoming and outbound call handling Data input Managing personal work workflow effectively and efficiently Maintaining a complete and comprehensive training record Sharing ideas or suggestions for business improvement with management Advising manager of any backlog in work in a timely manner What's on offer; Negotiable basic salary Bonus Structure Wide range of additional addon benefits and discounts (Pension, Holiday etc) Your Experience: Commercial motor fleet insurance broking experience Ability to handle new business enquiries, renewals and midterm adjustments Good understanding of commercial motor insurance products and options Acturis insurance broking software knowledge is an advantage Possession of a full driving licence
Brown & Brown
Mar 09, 2025
Full time
Insurance Broker Location: Belfast Package: Negotiable + Benefits Brown & Brown Insurance, the leading insurance broker in Northern Ireland, are looking to recruit a Broker to join their Commercial team. This is a fantastic opportunity for an experienced insurance professional to join a fast-moving & progressive business, where high quality work is rewarded with the opportunities to progress within the organisation. Duties to be performed in the role will include: Liaising with clients directly in the broking, processing and daily administration of new business, mid-term alterations and renewals . Working with business strategy and support the development plans for retention and growth of income. Provide complete professional insurance advice and service to existing clients. Negotiate with underwriters to find the most suitable insurance for client at the best price. Ensure clients understand the terms and the extent of the cover provided in line with industry regulations. Arrange specialised types of insurance cover. This involves preparing reports for insurance underwriters and surveyors and negotiating with insurers. Advise clients on risk management and help to devise new ways to mitigate risks. Develop and maintain networks/formal channels within and outside the Company to gain information and develop own breadth of awareness and understanding. Ensuring the adherence to New Business and Renewal timeline procedure Work closely with Senior Brokers and Account Directors on renewals. Maintain relationships with key partners in the market through meetings and providing feedback and updates to the team. Raise debits and credits in an accurate and timely manner and liaise with accounts when necessary. Ensure the highest standards of customer care, service and client retention Provide less experienced staff with support (i.e. technical and underwriting expertise) as and when required. Liaise with Claims Department to gather information on clients claim history and impact this will have on future business. Carry out periodical reviews on systems and processes currently in place within own areas of responsibility to improve efficiency going forward. Keep abreast of and assess the impact of external (such as legal and regulatory) changes as they relate to the role. Carry out such other duties and responsibilities as the Board may request from time to time. Knowledge and Skills Minimum of 2 years' experience in a broker/account handler role Professional qualification - CII or working towards professional qualifications Interpersonal / Communication skills Flexible and adaptable to change Collaboration and teamwork Strong trading skills Strong organisational skills Relationship management (Internal & External) Excellent written and verbal communication Desirable Experience using Acturis system For more information please apply online or contact Dan Hurley.