Brown & Brown (Europe)

Job title: Acturis Support Officer Location: United Kingdom (remote working) Salary: negotiable Job Purpose: A support person with a good level of insurance and operational knowledge with a focus on Acturis to provide first line support for businesses in relation to their broking systems either by email or phone. Support the business to resolve specific issues or proactively propose further developments or changes to address common problems. Working with the Acturis Support Lead to provide effective and timely remote or on-site support for users in accordance with current priorities. Operating in a new Retail Operations team, this is an opportunity to provide essential support to the businesses across the UK delivering to the Retail Strategy and Core Values. THIS ROLE REQUIRES EXPERIENCE WITH THE ACTURIS SYSTEM, AS WELL AS INSURANCE KNOWLEDGE. APPLICATIONS WITHOUT THIS EXPERIENCE WILL NOT BE CONSIDERED. Responsibilities: To assist the Acturis Support Lead to deliver support and assistance to the business Liaise with third parties including Acturis to ensure issues or change requests are resolved promptly and accurately Work with the Acturis Support Lead and Senior Business Support Officers to facilitate configuration changes to the various Acturis environments including documentation, as well as the necessary support required for migrations. Provide on-site support for new groups of users of Acturis Working with the Acturis Support Lead to identify opportunities for improvement or change in configuration or functionality Principal Accountabilities / Responsibilities: Resolution of business queries and issues Adherence to required SLA's Adhere to Acturis Change Board controls and requirements. Accuracy - attention to detail - low levels of error New ideas proposed for improvements to processes / system use Work with the Acturis Training and Support Officers to ensure user resources are kept up to date. Support the Head of Operational Delivery to complete adhoc requirements as directed Knowledge, Skills & Experience Essential Minimum of 2 years' hands-on experience using Acturis in an insurance broking environment. Good understanding of insurance broking operations and workflows, including exposure to the UK insurance and/or Lloyd's market. Strong problem-solving skills with the ability to diagnose issues and identify appropriate solutions. High attention to detail and accuracy. Strong verbal and written communication skills, with the ability to explain system concepts clearly to users. Ability to manage a wide range of stakeholders and provide appropriate levels of support. Experience working with third-party suppliers. Ability to multitask effectively in a fast-paced operational environment. Proficient in Microsoft Excel, PowerPoint, and other Microsoft Office tools.

Job title: Acturis Support Officer Location: London (hybrid working available) Salary: negotiable Job Purpose: A support person with a good level of insurance and operational knowledge with a focus on Acturis to provide first line support for businesses in relation to their broking systems either by email or phone. Support the business to resolve specific issues or proactively propose further developments or changes to address common problems. Working with the Acturis Support Lead to provide effective and timely remote or on-site support for users in accordance with current priorities. Operating in a new Retail Operations team, this is an opportunity to provide essential support to the businesses across the UK delivering to the Retail Strategy and Core Values. THIS ROLE REQUIRES EXPERIENCE WITH THE ACTURIS SYSTEM, AS WELL AS INSURANCE KNOWLEDGE. APPLICATIONS WITHOUT THIS EXPERIENCE WILL NOT BE CONSIDERED. Responsibilities: To assist the Acturis Support Lead to deliver support and assistance to the business Liaise with third parties including Acturis to ensure issues or change requests are resolved promptly and accurately Work with the Acturis Support Lead and Senior Business Support Officers to facilitate configuration changes to the various Acturis environments including documentation, as well as the necessary support required for migrations. Provide on-site support for new groups of users of Acturis Working with the Acturis Support Lead to identify opportunities for improvement or change in configuration or functionality Principal Accountabilities / Responsibilities: Resolution of business queries and issues Adherence to required SLA's Adhere to Acturis Change Board controls and requirements. Accuracy - attention to detail - low levels of error New ideas proposed for improvements to processes / system use Work with the Acturis Training and Support Officers to ensure user resources are kept up to date. Support the Head of Operational Delivery to complete adhoc requirements as directed Knowledge, Skills & Experience Essential Minimum of 2 years' hands-on experience using Acturis in an insurance broking environment. Good understanding of insurance broking operations and workflows, including exposure to the UK insurance and/or Lloyd's market. Strong problem-solving skills with the ability to diagnose issues and identify appropriate solutions. High attention to detail and accuracy. Strong verbal and written communication skills, with the ability to explain system concepts clearly to users. Ability to manage a wide range of stakeholders and provide appropriate levels of support. Experience working with third-party suppliers. Ability to multitask effectively in a fast-paced operational environment. Proficient in Microsoft Excel, PowerPoint, and other Microsoft Office tools.

Job title: Commercial Account Executive Location: Walsall Salary: negotiable Addingstone are an award winning Commercial and Property insurance broker, providing advice and bespoke insurance solutions to businesses throughout the UK. We are looking for an ambitious Account Executive to join our team in Walsall to seek new business opportunities, and develop and maintain relationships with existing clients. THE ROLE / DAY TO DAY: Identify and generate new business lead and cross-sale opportunities Develop relationships with new and existing clients Utilise existing knowledge and expertise, providing technical advice where required Negotiate with insurers on best policy terms for clients Maintain company standards in quality of solutions provided to clients, in line with FCA requirements Contribute to and support the overall company growth OUR PROMISE TO YOU: 25 days holiday plus Bank Holidays Competitive Industry Salary Car Allowance Life Insurance Private Medical and Dental Insurance Free on-site parking Performance Related Bonus Progression opportunities within a dynamic and rapidly growing organisation Free On-site Gym SKILLS & REQUIREMENTS: 2+ Years of Commercial Insurance experience Passionate and highly driven to be successful Proven success and progression within previous roles Experience in using Acturis - Beneficial Cert CII - Desirable For more information please apply online or contact Dan Hurley.

Title: Commercial Account Executive Location: Newbury Salary: Negotiable + Bonus + Car Allowance Overview: We are currently looking for an experienced Commercial Insurance Account Executive to join our professional and welcoming team at our Newbury office . This role requires good understanding of client business operations, opportunities, risks and their approach to risk management and insurance. In addition you will need proven experience in the offer and presentation of complex commercial insurances to secure renewal or new business elements to a clients programme. Relationship management and client service techniques are key to this role. Annual targets revolve around maintaining and achieving income growth on the account via the expansion of your client portfolio's and from any new business. We are looking to the future and pride ourselves on having a market leading client service model and products. The office team consists of some of the best insurance minds and personalities in the area. Experience of broking from within a variety of business sectors are welcomed and in return you will receive a career with opportunities, autonomy, stability and good financial rewards. The day to day: Achieve new business & renewal targets Engage with marketing strategy and promptly act on leads. Develop introducer relationships Generate own leads and effectively manage new business pipeline Generate cross selling leads for other departments according to target. Manage ongoing relationships with existing clients ensuring high levels of customer service are provided. Look to expand account by identifying additional sales opportunities with existing clients Attend client visit and complete relevant fact-finding documents in respect of new business. Renewal business, review last year's documentation or client register (where applicable) along with current fact-find documentation with the client, updating facts, figures and requirements. Review demands and needs of clients and advise on the most appropriate insurances to meet these. Prepare broking notes for new business cases and work with AH to update renewal notes Agree broking strategy with broking support and assist in the process where needed. Review the broking exercise and complete final negotiations with underwriters when needed. Produce closing instruction in line with company procedures and pass to AH for processing. What's on offer: A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation). Full support for your professional development (including fully funded qualifications) Your Experience: Requirement of at least 3+ years commercial insurance experience in broking Ability to handle new business enquiries, renewals and midterm adjustments of various insurance policies Good understanding of commercial insurance products and options Acturis insurance broking software knowledge is an advantage Commitment to progress towards Cert CII Possession of a full driving licence

Addingstone are an award winning Commercial and Property insurance broker, providing advice and bespoke insurance solutions to businesses throughout the UK. We are looking for an ambitious Account Executive to join our team in Fareham, Hampshire to seek new business opportunities, and develop and maintain relationships with existing clients. THE ROLE / DAY TO DAY: Identify and generate new business lead and cross-sale opportunities Develop relationships with new and existing clients Utilise existing knowledge and expertise, providing technical advice where required Negotiate with insurers on best policy terms for clients Maintain company standards in quality of solutions provided to clients, in line with FCA requirements Contribute to and support the overall company growth OUR PROMISE TO YOU: 25 days holiday plus Bank Holidays Competitive Industry Salary Car Allowance Life Insurance Private Medical and Dental Insurance Free on-site parking Performance Related Bonus Progression opportunities within a dynamic and rapidly growing organisation Free On-site Gym SKILLS & REQUIREMENTS: 2+ Years of Commercial Insurance experience Passionate and highly driven to be successful Proven success and progression within previous roles Experience in using Acturis - Beneficial Cert CII - Desirable For more information please apply online or contact Dan Hurley.

Acturis Change AnalystLocation: Remote Package: £Negotiable This role is accountable for the end-to-end governance, prioritisation, and delivery of all Acturis small change activity across Retail Operations. The role exists to ensure that every small change is necessary, proportionate, controlled, properly assessed for risk and benefit, and aligned to regulatory, financial, and operational objectives. The postholder acts as the custodian of the Small Change governance framework, ensuring that changes are not driven by ad-hoc requests, individual preference, or short-term fixes, but are instead considered through a structured change process that protects data integrity, customer outcomes, regulatory compliance, and financial controls. The role is central to the success of the Small Change Board, providing clarity, challenge, and direction so that the Board operates as a decision-making forum rather than a status update meeting, and so that small change remains a strategic enabler rather than an unmanaged workload. The day to day: Own and operate the Acturis Small Change governance framework , ensuring all small change activity is identified, assessed, prioritised, approved, and delivered in a controlled, auditable manner. Lead the operational management of the Acturis Small Change Board , ensuring it functions as a proportionate, decision-making forum with clear agendas, high-quality information, and timely outcomes. Control and prioritise demand , applying consistent criteria to ensure regulatory, financial, data-risk, and customer-impacting changes take precedence over discretionary or preference-driven requests. Provide clear challenge and decision support , ensuring each change is assessed for risk, benefit, operational impact, testing requirements, and alignment with wider Retail and Technology strategy. Safeguard regulatory compliance, financial controls, and data integrity by ensuring changes do not introduce misuse, workaround behaviour, or unintended exposure. Define proportionate testing and release requirements , ensuring changes are appropriately validated, documented, and communicated before production deployment. Maintain full transparency of small change activity , including demand, backlog, throughput, capacity, and realised benefits, to support assurance, audit, and planning. Act as the primary operational interface with Acturis for small change , managing scope, cost, feasibility, and delivery expectations, and escalating development or project-level change where appropriate. Guide the business on appropriate use of system change , distinguishing between issues best solved through configuration, process, training, or policy. About you: Experience working in change, operations, governance, or platform-based roles, ideally within insurance, financial services, or a regulated environment. Experience analysing change to understand impact, risk, dependencies, and root cause, and using that analysis to inform decisions or recommendations. A solid understanding of how system changes affect operations, people, data, and controls, gained through practical, hands-on experience. Confidence engaging with a range of stakeholders and explaining decisions clearly, including when challenge or reassurance is needed. Experience prioritising work and making balanced, risk-aware decisions across competing demands. Comfortable working within governance processes or forums, with a willingness to take ownership and accountability. Clear and practical communication skills, with the ability to turn decisions into understandable guidance for teams. Proficient in working with Microsoft Excel, PowerPoint, Visio and other tools. Desirable Understanding of regulatory, financial, and data integrity considerations in system change. Exposure to FCA-regulated environments, Consumer Duty, or financial controls. Experience bridging operational, technical, and compliance stakeholders.

Employee Benefits Administrator Location: Maidstone / Remote / Hybrid Package: £Negotiable + Bonus + Benefits This is an exciting opportunity to build a career at one of the UK's leading financial advisory firms. The company is extremely well respected in the industry, having won multiple awards and being frequently quoted in leading newspapers, such as the Financial Times and The Independent. There is a vibrant entrepreneurial environment where everyone's views and opinions are taken seriously, allowing everyone to contribute to the growth and success of the company. We're a team and have an excellent culture of looking after and supporting each other. About the role: You will work alongside the existing administration team to provide support to our team of Employee Benefits Consultants. You will also work closely with clients and insurers. The main duties of the role include: Gaining quotations from the UK's leading group risk / health insurers Putting together client facing reports detailing our market research Supporting with scheme underwriting by liaising with clients and insurers Supporting with scheme claims by liaising with clients and insurers Supporting Consultants process new business and renewals to meet deadlines Producing suitability letters for clients detailing our recommendation(s) Data migration of client file information for external compliance checks General administration and helping to answer ad hoc client queries Answering group phone calls Required skills: You'll already have experience working as an administrator within an employee benefit consultancy / Financial Services provider, with working knowledge of Group health and risk insurance and group pensions. What we can offer you: A negotiable basic Salary, annual bonus structure 25 days paid holiday, plus bank holidays (based on full time hours of 35 hours per week) Paid day off for your birthday 5% employer pension contributions 2x salary death in service benefit Health cash plan insurance Private Medical Insurance Access to remote (app based) GP services Access to a health & wellbeing app where you can earn rewards Access to a discounted shopping platform Hybrid working options are available - subject to training status Full support for professional qualifications (including full funding)