McMullen & Sons Ltd.

Overview An exciting opportunity has arisen to lead The Salisbury Arms Hotel in Hertford as General Manager. Following a transformational refurbishment 3 years ago the business has been repositioned as a high-quality 34-bedroom boutique hotel and pub in the heart of the town. This is now a significantly more complex and commercially driven operation, requiring an experienced General Manager, ideally with a hotel background (Or is willing to learn quickly) who can confidently lead accommodation, an elevated food offer, drinks and events under one roof. The focus is on consistently high standards, strong leadership, and delivering a joined-up guest experience from first booking through to check-out. The Salisbury Arms has huge potential. With its central location, characterful building and upgraded bedrooms, the opportunity is to build a well-structured management team, embed great operational discipline, and grow both room revenue and destination-led food and drink sales. This role would suit a proven GM who enjoys leading from the front, developing teams, and running a premium hospitality business with pace, personality and pride. Key Responsibilities Spot business opportunities and bring these to life resulting in sustainable sales growth To manage and be responsible for the day-to-day operations of the business Deliver exceptional service throughout all areas of the business so that are guests and delighted and can't wait to return Empowering and developing our people to be the best and deliver the best, making the most of your resources and growing talent. Manage a team of including front of house, housekeepers, Head Chef, and kitchen team To oversee the completion of all duties involved in running the bar, floor, kitchen, and bedrooms, with a meticulous attention to detail To control all operational costs and ensure financial budgets and targets are achieved To apply all legal policies and requirements To always ensure the health & safety of all guests and team Be agile in your thinking and effectively manage your time to meet business needs. Salary and Benefits Up to £48,000 per annum Manager accommodation Company contributory pension scheme Life Assurance Achievable bonus scheme Team discount card

Overview We are recruiting for a people focused General Manager for The Princess Charlotte, in Colchester, Essex. A McMullen's pub since 2017 and the first pub anywhere to be named after William & Kate's second child! Location and Style A purpose-built pub oozing character, boasting a defined bar area for those just wanting a locally crafted beer, cocktail or glass of wine, with a spacious yet comfy restaurant so that all the family can enjoy one of our specialities which include freshly spit-roasted chicken followed by a hand-made ice cream sundae. There's a huge patio to enjoy when the sun shines which make this pub a perfect stop off on a trip to the local retail park all year round. Key General Manager Attributes Understanding the guests needs and responding to market demand Flawless execution of the offer Creation of sales driving activities that are concept relevant Maximising function room bookings Recruiting, coaching and guiding the team - to get the best out of them every day Engage team through regular meetings, incentives and social activity Being able to spot talent and develop individuals to reach their potential Financial management of the business to deliver profit growth Ability to plan sales and cost lines All aspects of licensing, food and health & safety compliance in line with the law We can offer: Salary of up to £40K per annum live -in, dependant on experience Accommodation consists of a well-appointed 3 bedroomed flat Company contributory pension scheme Life Assurance Bonus scheme Family friendly policies including enhanced Maternity and Paternity pay Team discount card Support of experienced Operations Manager & people focused company Due to the sales volume of this site, it is not a first time GM appointment Accommodation The manager's accommodation consists of a well-appointed 3 bedroomed flat