We are a reputable, FCA-regulated claims management company, authorised to advise, investigate, and represent clients. Due to continued growth, we are seeking a Litigation Executive/ Senior Claim Handler with proven experience in claimant s accident management, credit hire, and personal injury claims. This is an excellent opportunity for a driven and knowledgeable professional looking to advance their career and play a key role in the firm s continued success. Key Responsibilities You will manage a caseload and lead a team of claim handlers, overseeing all aspects of claims and client service. Your duties will include: Handle a variety of personal injury claims, including vulnerable road users and minors Provide technical guidance and mentoring to junior team members. Conduct audits and contribute to departmental training and development. Collaborate with internal teams, including credit hire, fraud, and losses. Ensure compliance with claims philosophy, procedures, and service levels. Support change initiatives and continuous improvement efforts Meeting key performance indicators (KPIs) Requirements Minimum 3 years experience in personal injury claims handling. Strong knowledge of RTA, indemnity, liability, Article 75, Civil Procedure Rules (CPR), credit hire, case laws and costs. Experience with OIC/MOJ portals and small track claims. Excellent communication, negotiation, client care abilities and analytical skills. Ability to manage cases from inception to resolution independently Ability to supervise and manage a team. Sound judgment and decision-making skills Benefits Competitive salary This is an office-based role in Stratford, London, E15, near Pudding Mill Lane station on the DLR.
Oct 03, 2025
Full time
We are a reputable, FCA-regulated claims management company, authorised to advise, investigate, and represent clients. Due to continued growth, we are seeking a Litigation Executive/ Senior Claim Handler with proven experience in claimant s accident management, credit hire, and personal injury claims. This is an excellent opportunity for a driven and knowledgeable professional looking to advance their career and play a key role in the firm s continued success. Key Responsibilities You will manage a caseload and lead a team of claim handlers, overseeing all aspects of claims and client service. Your duties will include: Handle a variety of personal injury claims, including vulnerable road users and minors Provide technical guidance and mentoring to junior team members. Conduct audits and contribute to departmental training and development. Collaborate with internal teams, including credit hire, fraud, and losses. Ensure compliance with claims philosophy, procedures, and service levels. Support change initiatives and continuous improvement efforts Meeting key performance indicators (KPIs) Requirements Minimum 3 years experience in personal injury claims handling. Strong knowledge of RTA, indemnity, liability, Article 75, Civil Procedure Rules (CPR), credit hire, case laws and costs. Experience with OIC/MOJ portals and small track claims. Excellent communication, negotiation, client care abilities and analytical skills. Ability to manage cases from inception to resolution independently Ability to supervise and manage a team. Sound judgment and decision-making skills Benefits Competitive salary This is an office-based role in Stratford, London, E15, near Pudding Mill Lane station on the DLR.
We are an FCA-regulated claims management company with permission to advise, investigate, or represent clients. We handle accident and personal injury claims, including, but not limited to, cycles, motorbikes, cars and vans. Since 2009, we have helped thousands of clients by providing them access to justice. Due to continued growth, we are looking for an experienced motivated field business development executive in claimants' accident management, credit hire, and personal injury claims to join our team. Key Responsibilities: • Develop and maintain strong relationships with new and existing clients. • Identify and pursue new sales opportunities within the assigned territory. • Conduct product presentations and demonstrations to potential clients. • Achieve and exceed sales targets and KPIs. • Provide excellent customer service and support. • Prepare and submit regular sales reports. Requirements: • Proven experience in field sales or a similar role. • Strong communication and interpersonal skills. • Ability to work independently and as part of a team. • Excellent negotiation and closing skills. • Valid driver's license and willingness to travel. • Knowledge of accident management, credit hire and personal injury is essential Benefits: • Competitive salary with performance-based bonuses. • Comprehensive training and development programs. • Company vehicle and travel expenses covered. • Health and wellness benefits. • Opportunities for career growth and advancement. How to Apply : Please send your CV and a cover letter with the subject line "Field Business Development Executive".
Mar 18, 2025
Full time
We are an FCA-regulated claims management company with permission to advise, investigate, or represent clients. We handle accident and personal injury claims, including, but not limited to, cycles, motorbikes, cars and vans. Since 2009, we have helped thousands of clients by providing them access to justice. Due to continued growth, we are looking for an experienced motivated field business development executive in claimants' accident management, credit hire, and personal injury claims to join our team. Key Responsibilities: • Develop and maintain strong relationships with new and existing clients. • Identify and pursue new sales opportunities within the assigned territory. • Conduct product presentations and demonstrations to potential clients. • Achieve and exceed sales targets and KPIs. • Provide excellent customer service and support. • Prepare and submit regular sales reports. Requirements: • Proven experience in field sales or a similar role. • Strong communication and interpersonal skills. • Ability to work independently and as part of a team. • Excellent negotiation and closing skills. • Valid driver's license and willingness to travel. • Knowledge of accident management, credit hire and personal injury is essential Benefits: • Competitive salary with performance-based bonuses. • Comprehensive training and development programs. • Company vehicle and travel expenses covered. • Health and wellness benefits. • Opportunities for career growth and advancement. How to Apply : Please send your CV and a cover letter with the subject line "Field Business Development Executive".
We are an FCA-regulated claims management company with permission to advise, investigate or represent the client. Due to continued growth, we are seeking a claim handler with experience in claimants' accident management, credit hire, and personal injury claims. This role is an excellent opportunity for an ambitious, highly knowledgeable individual who wants to excel his/her career and help the firm reach the next level of success. As a claim handler, you will be managing the new and existing claims whilst completing the following: Taking details from clients mainly over the phone but also in person or by email Collecting evidence, establishing liability and deciding the best course of action Opening files on the case management system (proclaim) Instructing credit hire companies and panel solicitors where necessary Liaising with the clients and third-party insurers Liaising with panel solicitors/file handlers Liaising with other parties such as repairers, hire companies, police, witnesses, etc. Providing updates and explaining legal documents to the clients Assisting clients in completing documents where necessary Contacting clients for outstanding information/ documentation. Office administration (photocopying, scanning, incoming and outgoing posts etc.) Skills needed Have good knowledge and experience in establishing liability Worked in a similar role in a claims management company, credit hire company or solicitor practice Experience in dealing with client and third-party insurers, repairers, solicitors, engineers, credit hire companies knowledge of credit hire and personal injury claims is essential (RTA) Knowledge of Microsoft Word, Outlook and the Internet; computer literate with strong typing skills Excellent communication skills and the ability to deal with clients in a friendly and professional manner over the telephone and in person Other information: Location: Stratford: Salary: Negotiable Perks: Pension + Free Gym Membership Holidays: 21 days per year Start Date: ASAP Hours: Monday to Thursday, 9 am to 5.30 pm, Friday, 9 am-5 pm Transport: 5 minutes walking distance from Pudding Mill Lane station No agencies, please
Feb 05, 2025
Full time
We are an FCA-regulated claims management company with permission to advise, investigate or represent the client. Due to continued growth, we are seeking a claim handler with experience in claimants' accident management, credit hire, and personal injury claims. This role is an excellent opportunity for an ambitious, highly knowledgeable individual who wants to excel his/her career and help the firm reach the next level of success. As a claim handler, you will be managing the new and existing claims whilst completing the following: Taking details from clients mainly over the phone but also in person or by email Collecting evidence, establishing liability and deciding the best course of action Opening files on the case management system (proclaim) Instructing credit hire companies and panel solicitors where necessary Liaising with the clients and third-party insurers Liaising with panel solicitors/file handlers Liaising with other parties such as repairers, hire companies, police, witnesses, etc. Providing updates and explaining legal documents to the clients Assisting clients in completing documents where necessary Contacting clients for outstanding information/ documentation. Office administration (photocopying, scanning, incoming and outgoing posts etc.) Skills needed Have good knowledge and experience in establishing liability Worked in a similar role in a claims management company, credit hire company or solicitor practice Experience in dealing with client and third-party insurers, repairers, solicitors, engineers, credit hire companies knowledge of credit hire and personal injury claims is essential (RTA) Knowledge of Microsoft Word, Outlook and the Internet; computer literate with strong typing skills Excellent communication skills and the ability to deal with clients in a friendly and professional manner over the telephone and in person Other information: Location: Stratford: Salary: Negotiable Perks: Pension + Free Gym Membership Holidays: 21 days per year Start Date: ASAP Hours: Monday to Thursday, 9 am to 5.30 pm, Friday, 9 am-5 pm Transport: 5 minutes walking distance from Pudding Mill Lane station No agencies, please