Massenhove Recruitment Limited

Account Manager - Commercial Insurance Job Market - Insurance Account Manager - Commercial Insurance - About the role Provide outstanding and timely service and support to clients and the company directors. You will be responsible for looking after an existing book of business, providing new quotes, as well as dealing with Renewals And MTAs Role offers significant hybrid flexibility to suit individual requirements Account Manager - Commercial Insurance - Key Duties Obtain new business and renewal quotations to present to clients. Process new business, renewal and mid-term adjustments. Manage renewal workload to ensure that all renewals are delivered to clients in line with FCA recommended timescales. Identify new business opportunities from existing client base. Liaise with clients to secure referrals of new leads for other areas of the business. Work closely with the internal sales teams to increase sales and achieve future targets. Further develop existing products enabling us to offer innovative finance and insurance solutions that add value and differentiate us from the competition. Keep up to date with insurance compliance, legal matters and continuous professional development. Work with the Directors to develop the sales strategy and meet targets set. Identify and organise training requirements for the business to meet any compliance requirements. Initiate, develop and maintain excellent relationship with insurers and clients in person and via telephone calls and in person. Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team. Complete pre-renewal assessments liaising with both insurers and clients. Prepare market presentations across all classes of business and process online/portal quotes. Process policies including payments (via electronic methods or cash). Finalise the broking files, ensuring documentation is provided in a timely manner and that files are complete, accurate and up to date. Ensure that all system records are up to date and accurate following all client contact. Check all insurance documentation/policy structure and details are correct. Manage the departmental diary system. Resolve queries and issues raised with all customers. Capture data accurately. Preparation of Risk Registers Handling lower value, non-complex claims that are outside of the Claims Support scope, as required. Account Manager - Commercial Insurance Commercial Insurance experience from within Broking, Underwriting, Account Handling or Account Management Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.