Deverell Smith Ltd

Interior Design Director - Global Hotel Developer Location: London, UK (world travel involved) Salary: 100,000+ (DOE, plus benefits package) Reports to: Chief Development Director The Role We are looking for a interior Design Director - or Global Design Director - to take full ownership of the interior design vision and execution across our international portfolio of luxury hotels. This is a rare opportunity for a proven creative leader to shape the aesthetic identity of a growing global hospitality brand, working across multiple markets, cultures, and property types. You will be the driving creative force behind every hotel in the portfolio - from concept and brand storytelling through to final styling and guest experience. You'll sit at the intersection of design, brand, and operations, ensuring every property delivers a distinctive, best-in-class interior that reflects the highest standards of luxury hospitality. This role demands a genuine industry powerhouse: someone with the taste, network, and authority to set direction - and the operational rigour to see it through, on time, on brand, on budget. Key Responsibilities Creative Leadership & Vision Define and own the global design vision and creative direction across all hotel properties, ensuring a cohesive yet locally-inspired identity for each destination. Set and maintain design standards, brand guidelines, and quality benchmarks across the entire portfolio. Lead concept development for new openings, renovations, and rebranding projects, from initial vision through to final sign-off. Stay ahead of global design trends, luxury hospitality benchmarks, and emerging talent to keep the brand at the forefront of the industry. Team & Studio Management Build, lead, and mentor a high-performing global design team, including in-house designers and regional leads. Manage relationships with external architects, interior design studios, FF&E specialists, and artisans across multiple geographies. Foster a culture of creative excellence, collaboration, and accountability across all design functions. Industry Network & Relationships Leverage an established black book of relationships with leading interior designers, architects, artisans, suppliers, and luxury brands to bring exceptional talent and craftsmanship to every project. Represent the brand at industry events, design fairs, and press engagements as the face of the company's design identity. Identify and cultivate strategic partnerships with luxury brands, artists, and craftspeople for bespoke collaborations. Project & Stakeholder Management Oversee design delivery across multiple concurrent hotel projects worldwide, ensuring alignment with programme, budget, and brand standards. Act as the senior creative point of contact for owners, operators, hotel brand representatives, and investors. Work closely with development, construction, and operations teams to ensure design intent is preserved from concept through to completion. Manage design budgets and procurement strategy, balancing creative ambition with commercial reality. Quality & Brand Standards Conduct design reviews and site visits across the global portfolio to ensure consistency and quality control. Ensure all properties reflect the brand's positioning within the luxury market and respond sensitively to local culture and context. What We're Looking For 10+ years' experience in luxury hospitality interior design, with a strong portfolio of high-end hotel projects delivered internationally. A significant, well-established network ("little black book") of designers, architects, artisans, and suppliers within the luxury hospitality space. Proven experience managing multidisciplinary teams and leading design delivery across multiple simultaneous international projects. Deep knowledge of prime hotel design - from 5-star flagship properties to boutique luxury concepts - and an instinct for what defines a truly exceptional guest experience. Strong commercial acumen: experience managing budgets, procurement, and supplier negotiations at scale. Confident, credible presence with owners, operators, and brand stakeholders - someone who can command a room and hold their own with the most demanding clients. A natural leader and decision-maker: someone who takes charge, sets direction, and drives projects to completion without losing sight of design integrity. Willingness and ability to travel extensively and work across multiple time zones and cultures. Degree or postgraduate qualification in Interior Design, Architecture, or related field preferred. What We Offer Base salary 100,000+ (dependent on experience) Performance-related bonus Extensive international travel The opportunity to shape the creative identity of a growing global luxury hotel portfolio A senior leadership role with genuine autonomy and influence This is a high-visibility, high-impact leadership position for someone who wants to leave their mark on the global luxury hospitality landscape - a true powerhouse ready to take full ownership of design excellence across our portfolio.

Director of FF&E Procurement Luxury Hotel Developer London Some International Travel 100,000 + Do you know the luxury furniture market inside out? Do you have the contacts to prove it? We are delighted to be working exclusively with a privately-owned luxury hotel developer on a genuinely exciting appointment. Our client owns and operates a portfolio of wholly bespoke properties - each one a unique, considered world of its own - and with an ambitious pipeline of new builds and refurbishments ahead, they need a exceptional procurement professional to lead the FF&E function at director level. This is not a role for someone who works from catalogues. Our client operates at the very top of the market and sources furniture, lighting and objects that are as distinctive as the hotels themselves - bespoke commissions, artisan makers, pieces that cannot be found through conventional channels. The Director of FF&E Procurement will own this process entirely, from brief to installation, across every project in the portfolio. WHAT WE'RE LOOKING FOR Proven senior experience in FF&E procurement within luxury hotel development or high-end residential development - new builds and refurbishments both. Deep, current knowledge of the prime luxury furniture market - the key brands, the independent makers, the studios producing the most exciting work. An established network of supplier contacts you can activate from day one. A genuine eye for quality and an instinct for what makes a piece exceptional. Strong commercial skills - you can manage significant budgets and negotiate with the best suppliers in the world. The confidence and gravitas to operate at director level within a high-calibre development team. WHAT'S ON OFFER A director-level role with full ownership of the FF&E function. The opportunity to work on some of the most distinctive hotel projects being developed in the world right now. A London base with international travel as the pipeline demands.

Job Title: Office Manager Location: Regent Street, West London - ( 1 Day at Reading office) Schedule: Monday - Friday 9-5:30pm Salary: 35K + Bonus Job Description: I'm currently seeking an experienced and proactive Office Manager to join a real estate team in West London (Oxford Circus) . The ideal candidate will be responsible for ensuring the smooth operation of the office environment and supporting our employees. This role involves a variety of administrative tasks, requiring excellent organisational skills and attention to detail. Key Responsibilities: Employee On boarding and HR: Assist in on boarding new employees. Maintain employee records and ensure HR compliance. Handle employee inquiries on HR matters. Office Management: Manage office supplies, equipment, and mail distribution. Develop and implement office policies and procedures. Maintain a clean and organised work space. Manage office supply inventory and order as needed. Coordinate office equipment purchases and maintenance. Administrative Support: Coordinate schedules and meetings for executives and team members. Answer calls and assist visitors. Plan team-building activities and company events. Arrange logistics for conferences and off-site events. Coordinate employee travel arrangements. Assist in developing and managing the office budget. Health and Safety: Ensure compliance with health and safety regulations. Implement safety measures in the office. Miscellaneous: Handle miscellaneous administrative tasks. Adapt to changing office needs and assist with special projects. Qualifications: Proven experience as an Office Manager or in a similar administrative role. Strong organisational and time management skills. Excellent communication and interpersonal abilities. Proficiency in office software (e.g., MS Office). Knowledge of HR practices and compliance is a plus. Ability to handle multiple tasks and prioritise effectively. Attention to detail and problem-solving skills. Ability to adapt to a dynamic work environment. If this sounds like something you would be interested in and have the necessary experience required, then feel free to apply. Alternatively, if you would like to know more information about the position then contact Jonathan Catt at deverellsmith for a more in-depth chat. We work as one The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.

Property Manager Single-Family Build to Rent Operations Location: Reading Monday - Friday 9-5:30pm About the Role This is an exciting opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Property Manager, you will be responsible for supporting the delivery of high-quality maintenance services across a portfolio of new build homes, working closely with field operatives, contractors, and internal teams to ensure maintenance operations run smoothly and efficiently. The role is centred on coordinating repairs, managing unit churns, and ensuring properties are well-presented and ready for occupancy. A strong emphasis is placed on cross-functional collaboration - particularly with Tenancy, Lettings, and Finance teams - to deliver a seamless resident experience and operational consistency. Key Responsibilities Maintenance Coordination Manage reactive and planned maintenance across assigned properties. Liaise with field operatives and contractors to ensure timely and high-quality repairs. Monitor maintenance requests and ensure resolution within agreed timeframes. Unit Churn & Void Management Coordinate unit turns and void periods to minimise downtime and maximise occupancy. Conduct and follow up on pre-move out and void inspections. Ensure properties are refreshed and ready for new residents efficiently and to standard. Cross-Functional Collaboration Work closely with Tenancy Managers to align maintenance activity with tenancy timelines. Collaborate with Lettings and Finance teams to ensure accurate handovers and cost tracking. Support the Senior Maintenance Lead in delivering joined-up operational strategies. Supplier & Contractor Liaison Coordinate with approved suppliers to deliver maintenance services. Monitor contractor performance and escalate issues where necessary. Assist in procurement activities and ensure value for money. Reporting & Data Management Maintain accurate property and maintenance records. Contribute to reporting on maintenance activity, unit churns, and contractor performance. Use data to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential property management, ideally within a maintenance-focused role. Experience in Build to Rent (BTR) or single-family housing operations is desirable. Possession of or willingness to work towards an ARLA Qualification is desirable. Exceptional organisational and coordination skills. Strong customer service skills and excellent verbal and written communication. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.

We are looking for a hands-on Property Manager to oversee the day-to-day management of a diverse property portfolio across multiple sites in South West London. This role focuses on property inspections, resident communication, maintenance coordination, compliance, and reporting, while working closely with the Lettings Manager and wider Operations team. Regular site visits and strong organisational skills are essential. Key Responsibilities Property & Portfolio Management Manage the day-to-day operations of residential and commercial properties within the portfolio Conduct regular property inspections and prepare detailed reports with recommendations Ensure properties are maintained to a high standard and align with asset management objectives Monitor vacancies, tenancies, and upcoming lease events in collaboration with the Lettings Manager Resident & Stakeholder Communication Act as the main point of contact for residents, responding to queries and issues in a professional and timely manner Build positive working relationships with tenants, landlords, and internal stakeholders Handle complaints and escalations effectively, ensuring timely and fair resolution Issue relevant notices and communicate clearly regarding tenancy and property matters Maintenance & Repairs Instruct, coordinate, and manage maintenance requests for reactive and planned works Obtain quotations and oversee works through to completion Ensure all maintenance works comply with health & safety and statutory requirements Monitor contractor performance and maintain accurate maintenance records Operations & Compliance Oversee day-to-day operations to ensure efficiency and consistency Ensure full compliance with all relevant legislation and regulations, including health & safety, gas and electrical safety, fire safety, and HMO requirements Implement and maintain best-practice property management processes and systems Manage risk and resolve complex issues or escalated matters Report upwards on the status and performance of the portfolio, including inspections, maintenance, vacancies, arrears, and compliance matters Manage utility transitions and landlord utility readings Reporting & Administration Prepare regular management reports on inspections, maintenance activity, arrears, vacancies, and property performance Maintain accurate property records, compliance documentation, and tenancy files Assist with budgeting, forecasting, and cost control for maintenance and operational expenditure Support to Lettings & Operations Work closely with the Lettings Manager to support new lettings, renewals, and tenancy handovers Assist with coordination of move-ins and move-outs Provide operational input into asset management decisions and portfolio strategy Support wider Operations and Business Development initiatives as required Marketing & Portfolio Support Assist with marketing properties across portals and internal channels Provide market feedback from viewings to inform pricing and strategy Support portfolio growth by delivering a high standard of service Skills & Experience Essential Experience in residential lettings or a customer-facing property role Strong communication and interpersonal skills Well-organised with good attention to detail Confident conducting viewings and dealing with the public Basic knowledge of UK lettings legislation Full UK driving licence and willingness to travel Desirable ARLA / Propertymark qualification or working towards Experience with property management or inspections Familiarity with multi-property or portfolio environments Package & Benefits Competitive salary commensurate with experience Company vehicle or travel allowance Performance-based bonuses Professional development opportunities Location This role covers multiple sites across South West London. The successful candidate must be comfortable with regular travel between locations

Resident Services Manager Location: Northwest (travel required between Morecambe and Accrington) Reporting to: Head of Resident Services The Opportunity An established, private equity-backed residential property business operating within the Build-to-Rent sector is seeking a Resident Services Manager to join its growing Northwest team. With a substantial and expanding portfolio of single-family rental homes and a strong pipeline for future development and acquisitions, the business is entering an exciting phase of growth. This role offers the opportunity to play a key part in delivering high-quality resident experiences while supporting the mobilisation and ongoing management of new and existing communities. The Role As Resident Services Manager, you will take full ownership of a designated portfolio across the Northwest, ensuring both residents and properties are managed to the highest standards. This is a varied, hands-on role combining property management, estates oversight, and resident engagement. You will act as the on-the-ground representative, delivering an exceptional customer experience while driving operational performance and resident retention. Key Responsibilities Property & Tenancy Management Conduct in-person and virtual viewings with a strong focus on converting enquiries into lets Manage the full lettings lifecycle including tenancy agreements, deposits, check-ins and check-outs Carry out property inspections and ensure tenancy compliance Oversee inventory management and coordinate utilities and council tax updates Support rent collection and minimise arrears Drive tenancy renewals and focus on reducing resident churn Handle resident queries and resolve issues in a timely, professional manner Identify and manage anti-social behaviour, escalating where required Resident Experience & Engagement Act as the primary point of contact for residents, delivering excellent customer service Implement resident engagement strategies, including communications and community initiatives Build strong relationships with residents to enhance satisfaction and retention Liaise with local stakeholders including councils, community groups, and authorities Estates & Maintenance Management Conduct regular site inspections to ensure assets are maintained to a high standard Coordinate planned and reactive maintenance with contractors Monitor completion of works and ensure resident satisfaction Manage compliance checks and ensure all statutory obligations are met Support landscaping and environmental standards Oversee defect reporting and resolution during handovers and re-lets Mobilisation & New Schemes Support the mobilisation of new developments and refurbished homes Liaise with construction teams to ensure smooth handovers Identify and track defects, ensuring timely resolution Prepare properties for occupation, ensuring readiness for new residents About You Proven experience in residential property, lettings, or estates management Strong understanding of tenancy management processes (including check-ins/outs and inventories) Knowledge of relevant legislation and best practice (e.g. Renters' Reform) Highly organised with the ability to manage a varied workload independently Excellent communication and interpersonal skills Customer-focused with a proactive, solutions-driven approach Confident managing challenging situations and resolving disputes IT literate and comfortable using property management systems Full UK driving licence and access to a vehicle Package & Benefits Discretionary bonus of up to 4,500 per annum Car allowance of 4,000 per annum plus mileage Strong long-term career progression within a growing platform Additional Information Travel required across the Northwest portfolio (Morecambe to Accrington) Flexibility to work occasional evenings and weekends to support viewings and resident move-ins Why Apply? This is an opportunity to join a forward-thinking, growth-focused operator in the Build-to-Rent sector, where you can take real ownership of your portfolio and play a key role in shaping thriving residential communities.

We are seeking a proactive and customer-focused Maintenance Operative to join on-site teams across two BTR schemes in London. Reporting directly to the General Managers, you will be responsible for ensuring an exceptional service is provided to all residents. Responsibilities will include: Working with the wider team to ensure schemes are ready for new resident arrivals and apartments are handed over to the required exceptional standards Supporting the Facilities Manager in identifying snags and defects and ensuring these are logged correctly per the defect procedure in place Responding to and resolving immediate issues such as unblocking drains, changing lightbulbs, and fixing minor plumbing or carpentry problems Diagnosing and responding to issues quickly and effectively, providing long-term solutions Investigating and assessing all incoming maintenance requests, providing detailed descriptions where external contractors are required Carrying out general reactive maintenance tasks including carpentry, basic plumbing, minor electrical works, and painting Submitting regular utility meter reads to suppliers as required Carrying out scheduled preventative tasks such as weekly fire alarm testing, void flushing, and routine light inspections Conducting building patrols to identify any H&S concerns requiring resolution or escalation Overseeing the unit turn process, ensuring void apartments are clear of all maintenance, repair, and cleaning issues prior to new resident arrivals Maintaining the cleanliness and upkeep of communal facilities Ensuring all maintenance activities comply with H&S standards and maintaining relevant records Coordinating and overseeing access for external contractors, ensuring works are completed to the required standards Assisting the wider on-site team to manage the resident move-in and move-out experience Skills, Knowledge and Expertise Hands-on maintenance experience across a variety of trades (plumbing, carpentry, basic electrics) Strong problem-solving skills with the ability to provide practical and long-term solutions A team player with excellent communication skills and a customer-first approach Organised, proactive, and able to prioritise tasks to minimise downtime Commitment to health, safety, and sustainability practices

Job Title: General Manager Location: Croydon Salary: Up to 50K A leading residential investment and management company is looking for an experienced General Manager to oversee the mobilisation and ongoing operations of New BTR Site in Croydon, This is an exciting opportunity to lead a team, drive operational excellence, and create a vibrant and engaging living environment for residents. Key Responsibilities Mobilisation & Operational Management Develop and implement a mobilisation plan covering compliance, health and safety, facilities management, leasing, and marketing. Work closely with development teams, contractors, and key stakeholders to ensure a seamless handover and operational readiness. Oversee the implementation of all systems, processes, and procedures, ensuring regulatory and safety compliance. Appoint and manage third-party service providers, ensuring high-quality service delivery. Resident Experience & Engagement Act as the face of the development, fostering a strong sense of community among residents. Develop and implement a resident engagement strategy, including regular communication, events, and feedback collection. Ensure a seamless move-in and move-out experience, with a focus on customer satisfaction. Oversee social media and marketing initiatives in collaboration with the marketing team to enhance the property's visibility and appeal. Leasing & Occupancy Management Lead the leasing strategy to achieve and maintain high occupancy levels, targeting 98 percent occupancy. Manage property listings, portals, and enquiries, ensuring a swift and professional response. Oversee the application and move-in process, ensuring compliance with all regulations and policies. Monitor lease renewals and retention strategies to optimise occupancy and revenue. Financial & Compliance Management Develop and manage budgets, ensuring all operational costs are controlled effectively. Monitor site expenditure, identify cost-saving opportunities, and ensure all invoicing and financial procedures are followed. Oversee health and safety compliance, ensuring all policies and procedures are implemented correctly and maintained. Manage risk and regulatory compliance, particularly with fire safety and building regulations. Team Leadership & Development Lead, motivate, and develop a team of up to seven staff, providing clear direction and ongoing support. Conduct regular performance reviews, training, and one-to-one meetings to support professional development. Manage contractor relationships, ensuring service levels are met and any disputes are resolved efficiently. Assist with recruitment, onboarding, and training of new team members. About You The ideal candidate will have a strong background in residential property management, build-to-rent (BTR), co-living, or PBSA. You should have experience leading teams, managing operational processes, and delivering excellent customer service. Key qualities include: A proactive and hands-on approach to management. Excellent communication and leadership skills. Strong problem-solving abilities with the ability to work under pressure. Experience in financial management, budgeting, and cost control. A passion for delivering outstanding resident experiences. This is an exciting opportunity to take ownership of a new development and shape its success from the ground up. If you have the experience and enthusiasm to lead a thriving residential community, we want to hear from you.

We are looking for a hands-on Property Manager to oversee the day-to-day management of a diverse property portfolio across multiple sites in South West London. This role focuses on property inspections, resident communication, maintenance coordination, compliance, and reporting, while working closely with the Lettings Manager and wider Operations team. Regular site visits and strong organisational skills are essential. Key Responsibilities Property & Portfolio Management Manage the day-to-day operations of residential and commercial properties within the portfolio Conduct regular property inspections and prepare detailed reports with recommendations Ensure properties are maintained to a high standard and align with asset management objectives Monitor vacancies, tenancies, and upcoming lease events in collaboration with the Lettings Manager Resident & Stakeholder Communication Act as the main point of contact for residents, responding to queries and issues in a professional and timely manner Build positive working relationships with tenants, landlords, and internal stakeholders Handle complaints and escalations effectively, ensuring timely and fair resolution Issue relevant notices and communicate clearly regarding tenancy and property matters Maintenance & Repairs Instruct, coordinate, and manage maintenance requests for reactive and planned works Obtain quotations and oversee works through to completion Ensure all maintenance works comply with health & safety and statutory requirements Monitor contractor performance and maintain accurate maintenance records Operations & Compliance Oversee day-to-day operations to ensure efficiency and consistency Ensure full compliance with all relevant legislation and regulations, including health & safety, gas and electrical safety, fire safety, and HMO requirements Implement and maintain best-practice property management processes and systems Manage risk and resolve complex issues or escalated matters Report upwards on the status and performance of the portfolio, including inspections, maintenance, vacancies, arrears, and compliance matters Manage utility transitions and landlord utility readings Reporting & Administration Prepare regular management reports on inspections, maintenance activity, arrears, vacancies, and property performance Maintain accurate property records, compliance documentation, and tenancy files Assist with budgeting, forecasting, and cost control for maintenance and operational expenditure Support to Lettings & Operations Work closely with the Lettings Manager to support new lettings, renewals, and tenancy handovers Assist with coordination of move-ins and move-outs Provide operational input into asset management decisions and portfolio strategy Support wider Operations and Business Development initiatives as required Marketing & Portfolio Support Assist with marketing properties across portals and internal channels Provide market feedback from viewings to inform pricing and strategy Support portfolio growth by delivering a high standard of service Skills & Experience Essential Experience in residential lettings or a customer-facing property role Strong communication and interpersonal skills Well-organised with good attention to detail Confident conducting viewings and dealing with the public Basic knowledge of UK lettings legislation Full UK driving licence and willingness to travel Desirable ARLA / Propertymark qualification or working towards Experience with property management or inspections Familiarity with multi-property or portfolio environments Package & Benefits Competitive salary commensurate with experience Company vehicle or travel allowance Performance-based bonuses Professional development opportunities Location This role covers multiple sites across South West London. The successful candidate must be comfortable with regular travel between locations

Document Controller - 45,000- 50,000 A leading residential developer is seeking an experienced Document Controller to support two live construction projects in North West London (Zone 2). This is a site-based role, offering the opportunity to work closely with project teams on high-profile developments. The Role Working across two sites, you will take full ownership of document control processes, ensuring accurate management, distribution, and compliance of project documentation. You'll play a key role in maintaining efficient information flow between internal teams, consultants, and subcontractors. Key Responsibilities Manage and maintain all project documentation using Procore Ensure all drawings, specifications, and technical documents are correctly logged, tracked, and distributed Maintain document control registers and workflows in line with project requirements Liaise with site teams, consultants, and subcontractors to ensure timely document submission and approval Carry out regular audits to ensure document accuracy and compliance Support the project team with reporting and administrative tasks as required About You Proven experience as a Document Controller within the construction or property development sector Strong working knowledge of Procore (essential) Highly organised with excellent attention to detail Confident communicator, able to liaise effectively with multiple stakeholders Able to manage workload across multiple projects in a fast-paced environment What's on Offer Salary of 45,000- 50,000 depending on experience Opportunity to work on well-regarded residential developments Stable, site-based role within a growing project portfolio If you're a proactive Document Controller looking for your next challenge on dynamic London projects, this could be a great fit.