Despatch Assistant We have two excellent opportunities for flexible and proactive team players with strong interpersonal skills to join our busy Despatch team. Position: Despatch Assistant (1959) Location: Honiton Hours: Part time 21 hours per week Salary: £12.21 per hour Contract: Fixed Term Contract until 16th January 2026 Closing date: Monday 23rd June 2025 The Donkey Sanctuary is an international animal welfare organisation, offering care and protection to donkeys worldwide. Our vision is a world where every donkey has a good quality of life, and our mission is to improve the lives of donkeys every day. We will achieve this by transforming the lives of donkeys in need worldwide by fostering greater understanding, collaboration and support, and by promoting lasting, mutually life-enhancing relationships. As Despatch Assistant, you will contribute to the effective running of the department, accurately processing Donkey World Limited stock orders for supporters and depots of The Donkey Sanctuary and working collaboratively to ensure the daily collection and sending of internal and external post is completed timely and efficiently. About you: Outstanding customer service skills. Excellent organisation skills. Able to multi-task whilst maintaining a high level of accuracy and attention to detail. Proficient I.T. skills (Word, Outlook and Excel). Able to work as part of a team and on own initiative. Previous experience in retail and/or a despatch working environment. Full valid driving licence. About the role: Your principal duties and responsibilities will include Assisting with unloading and stocking of trading items, and accurately receiving in deliveries. Assisting with picking and despatching of goods to supporters, the Gift Shop, and to Donkey Assisted Activities (DAA) sites and international centres. Moving stock electronically in Open Logistics from main warehouse to relevant recipients across the charity. Packing receipt letters, merchandise, literature packs, etc., for posting. Delivering and collecting mail to and from TDS sites and offices, and assisting with the franking of the outgoing post, ensuring post is despatched daily. Assisting with information/order enquiries from our supporters on the Customer Relationship Management (CRM) system and updating the system where appropriate. Assisting the Despatch Manager and wider Commercial team to ensure accurate stock checks are performed. What we offer in return: Based at Brookfield Farm, between Honiton and Sidmouth, East Devon an area of outstanding natural beauty we have 2 fixed-term contracts starting as soon as possible, until 16th January 2026,. The contracts are: 21 hours per week over 5 days. Between 10:00 -15:00 Monday to Friday. Flexibility to work beyond these hours is desirable during peak times. 35 hours per week core hours are 08 30 Monday to Friday. Flexibility will be required to meet the demands of the role. Please inform us which one of these contracts you are applying for. Benefits: Competitive pension. Life assurance. 31 days holiday (including Bank holidays), rising to 34 with each full year of service. Wellbeing team. Recorded Pilates classes. Long service swards. Healthshield plan Reimbursement of some medical expenses up to the specified limits per membership. Offers, discounts and cashback on shopping, travel and entertainment from participating outlets. Access to a 24/7 GP and counselling service. Free parking. Subsidised restaurant and shop on main site. Closing date for completed applications: Monday 23 June 2025. The Donkey Sanctuary is a Disability Confident Employer. The Donkey Sanctuary is committed to safeguarding and promoting the welfare of vulnerable people (children and adults), and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jun 09, 2025
Contractor
Despatch Assistant We have two excellent opportunities for flexible and proactive team players with strong interpersonal skills to join our busy Despatch team. Position: Despatch Assistant (1959) Location: Honiton Hours: Part time 21 hours per week Salary: £12.21 per hour Contract: Fixed Term Contract until 16th January 2026 Closing date: Monday 23rd June 2025 The Donkey Sanctuary is an international animal welfare organisation, offering care and protection to donkeys worldwide. Our vision is a world where every donkey has a good quality of life, and our mission is to improve the lives of donkeys every day. We will achieve this by transforming the lives of donkeys in need worldwide by fostering greater understanding, collaboration and support, and by promoting lasting, mutually life-enhancing relationships. As Despatch Assistant, you will contribute to the effective running of the department, accurately processing Donkey World Limited stock orders for supporters and depots of The Donkey Sanctuary and working collaboratively to ensure the daily collection and sending of internal and external post is completed timely and efficiently. About you: Outstanding customer service skills. Excellent organisation skills. Able to multi-task whilst maintaining a high level of accuracy and attention to detail. Proficient I.T. skills (Word, Outlook and Excel). Able to work as part of a team and on own initiative. Previous experience in retail and/or a despatch working environment. Full valid driving licence. About the role: Your principal duties and responsibilities will include Assisting with unloading and stocking of trading items, and accurately receiving in deliveries. Assisting with picking and despatching of goods to supporters, the Gift Shop, and to Donkey Assisted Activities (DAA) sites and international centres. Moving stock electronically in Open Logistics from main warehouse to relevant recipients across the charity. Packing receipt letters, merchandise, literature packs, etc., for posting. Delivering and collecting mail to and from TDS sites and offices, and assisting with the franking of the outgoing post, ensuring post is despatched daily. Assisting with information/order enquiries from our supporters on the Customer Relationship Management (CRM) system and updating the system where appropriate. Assisting the Despatch Manager and wider Commercial team to ensure accurate stock checks are performed. What we offer in return: Based at Brookfield Farm, between Honiton and Sidmouth, East Devon an area of outstanding natural beauty we have 2 fixed-term contracts starting as soon as possible, until 16th January 2026,. The contracts are: 21 hours per week over 5 days. Between 10:00 -15:00 Monday to Friday. Flexibility to work beyond these hours is desirable during peak times. 35 hours per week core hours are 08 30 Monday to Friday. Flexibility will be required to meet the demands of the role. Please inform us which one of these contracts you are applying for. Benefits: Competitive pension. Life assurance. 31 days holiday (including Bank holidays), rising to 34 with each full year of service. Wellbeing team. Recorded Pilates classes. Long service swards. Healthshield plan Reimbursement of some medical expenses up to the specified limits per membership. Offers, discounts and cashback on shopping, travel and entertainment from participating outlets. Access to a 24/7 GP and counselling service. Free parking. Subsidised restaurant and shop on main site. Closing date for completed applications: Monday 23 June 2025. The Donkey Sanctuary is a Disability Confident Employer. The Donkey Sanctuary is committed to safeguarding and promoting the welfare of vulnerable people (children and adults), and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Fundraising Officer We have an excellent opportunity for a Fundraising Officer to work with an international animal welfare organisation. Position: Fundraising Officer Location: Hybrid, homebased / Sidmouth Devon Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £30,515 per annum Contract: Permanent Closing date: Tuesday 4 March 2025 About the Role As Fundraising Officer, you will deliver campaigns and activities for the donor acquisition side of the Individual Giving team, successfully managing the donor acquisition activity in line with agreed annual targets and fundraising strategy. You will work with the Senior Acquisition Officer and Acquisition Manager in the planning, delivery and evaluation of the acquisition of donors across all channels and propositions. There will be an integrated approach across the department to deliver the acquisition roadmap, continuously monitoring performance and making improvement recommendations. Principle duties include: • Responsible for the day-to-day management of fundraising campaigns where you will specialise in channels such as Direct Response Television Advertising, lead generation and fundraising on the visitor site. • Manage the ongoing delivery of donor volume and income targets for a number of fundraising acquisition products. • Input into and deliver the fundraising strategy within the Acquisition Team. • Assist the Senior Acquisition Officer and Acquisition Manager to develop testing timelines, strategic plans and quarterly reforecasts, flagging any issues or successes in a timely manner. Liaise closely with internal teams to project manage the effective delivery of fundraising targets. • Effectively manage campaign expenditure, ensuring that all campaign spending remains within budget. • Utilise the insight delivered by the Insight Manager to enhance your fundraising acquisition programmes. • Liaise effectively with key external agencies managing operational activity ensuring production timelines are met and targets hit, tests are in place and learnings utilised. About You You will need to bring with you the following skills and experience: • Experience of working with supporter or customer data in the context of planning and evaluating direct marketing activities. • Experience of working in a fundraising acquisition environment across channels including DRTV, direct mail, digital and lead generation. • Excellent organisational skills with the ability to plan and manage a variety of simultaneous projects and people to tight deadlines. • Able to demonstrate excellent customer service skills; which includes successful experience of dealing with enquiries and complaints from supporters/members of the public. • Competent in the use of (url removed) and all associated apps. • Experience of using Customer Relationship Management databases. • Driven and motivated with an excellent attention to detail. What you get in return • Competitive pension. • Life assurance. • 31 days holiday (including Bank holidays), rising to 34 with each full year of service. • Wellbeing team. • Recorded Pilates classes. • Long service awards. • Healthshield plan • Free parking. • Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Fundraising, Fundraiser, Individual Giving Officer, Donor Acquisition Officer, Partnerships Officer, Development Fundraiser, Fundraising Officer, Community Fundraising, Supporter Development, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Feb 18, 2025
Full time
Fundraising Officer We have an excellent opportunity for a Fundraising Officer to work with an international animal welfare organisation. Position: Fundraising Officer Location: Hybrid, homebased / Sidmouth Devon Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £30,515 per annum Contract: Permanent Closing date: Tuesday 4 March 2025 About the Role As Fundraising Officer, you will deliver campaigns and activities for the donor acquisition side of the Individual Giving team, successfully managing the donor acquisition activity in line with agreed annual targets and fundraising strategy. You will work with the Senior Acquisition Officer and Acquisition Manager in the planning, delivery and evaluation of the acquisition of donors across all channels and propositions. There will be an integrated approach across the department to deliver the acquisition roadmap, continuously monitoring performance and making improvement recommendations. Principle duties include: • Responsible for the day-to-day management of fundraising campaigns where you will specialise in channels such as Direct Response Television Advertising, lead generation and fundraising on the visitor site. • Manage the ongoing delivery of donor volume and income targets for a number of fundraising acquisition products. • Input into and deliver the fundraising strategy within the Acquisition Team. • Assist the Senior Acquisition Officer and Acquisition Manager to develop testing timelines, strategic plans and quarterly reforecasts, flagging any issues or successes in a timely manner. Liaise closely with internal teams to project manage the effective delivery of fundraising targets. • Effectively manage campaign expenditure, ensuring that all campaign spending remains within budget. • Utilise the insight delivered by the Insight Manager to enhance your fundraising acquisition programmes. • Liaise effectively with key external agencies managing operational activity ensuring production timelines are met and targets hit, tests are in place and learnings utilised. About You You will need to bring with you the following skills and experience: • Experience of working with supporter or customer data in the context of planning and evaluating direct marketing activities. • Experience of working in a fundraising acquisition environment across channels including DRTV, direct mail, digital and lead generation. • Excellent organisational skills with the ability to plan and manage a variety of simultaneous projects and people to tight deadlines. • Able to demonstrate excellent customer service skills; which includes successful experience of dealing with enquiries and complaints from supporters/members of the public. • Competent in the use of (url removed) and all associated apps. • Experience of using Customer Relationship Management databases. • Driven and motivated with an excellent attention to detail. What you get in return • Competitive pension. • Life assurance. • 31 days holiday (including Bank holidays), rising to 34 with each full year of service. • Wellbeing team. • Recorded Pilates classes. • Long service awards. • Healthshield plan • Free parking. • Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Fundraising, Fundraiser, Individual Giving Officer, Donor Acquisition Officer, Partnerships Officer, Development Fundraiser, Fundraising Officer, Community Fundraising, Supporter Development, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Legal Counsel These are exciting times for the charity, and we now have an excellent opportunity for a solution oriented and highly professional self-starter with outstanding diplomatic and interpersonal skills to join the busy Legal and Governance Department. If you are a qualified Solicitor or Legal Executive in England & Wales, then apply today! Position: In-House Legal Counsel Location: Devon/hybrid (onsite attendance currently anticipated to be 1-2 days per week) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £52,000 per annum Contract: 12-month fixed term contract starting as soon as possible Closing date: 6 March 2025. We reserve the right to close this vacancy before the advertised date and therefore encourage early submissions. About the Role As Legal Counsel, you will play a pivotal role in identifying, managing, and mitigating legal risks to protect the Charity s interests and uphold its reputation. Working as part of A dedicated legal team, you will be responsible for delivering a high-quality legal service that supports the Charity s strategic objectives and operational needs, providing expert legal advice and guidance across a wide range of matters, ensuring compliance with applicable laws, regulations, and best practice. Your principal duties and responsibilities will include: • Providing accurate, relevant and timely advice to internal clients across a broad range of legal topics • Identifying and assessing legal risks across the Charity s activities and developing effective strategies to mitigate them. • Drafting, reviewing, and negotiating a wide range of legal agreements, including grant-funding agreements, research and collaboration agreements, Memorandums of Understanding and other bespoke contracts. • Liaising closely with external law firms, maintain contract management processes to ensure strong control of costs, compliance and the provision of high-quality and cost-effective legal support. • Advising on governance matters, ensuring compliance with relevant laws, including health and safety, safeguarding, company law, and fundraising regulations. • Keeping up to date with legal developments, identifying areas for improvement within the Charity. • Supporting the development of more efficient legal processes and workflows to enhance operational effectiveness. About You You will be a qualified Solicitor or Legal Executive in England & Wales, with substantial post qualification experience in commercial / contract law, either in-house or with a reputable law firm. You will also have: • Strong business acumen with ability to assess and manage legal risk and offer commercial/practical advice. • Strong technical legal skills, including research, analysis, and drafting. • Excellent written and verbal communication skills with the ability to effectively explain legal points and their impact on the Charity clearly and concisely to stakeholders. • Willingness to learn and step outside of your comfort zone regarding the type of legal work you carry out. What you get in return • Competitive pension. • Life assurance. • 31 days holiday (including Bank holidays), rising to 34 with each full year of service. • Wellbeing team. • Recorded Pilates classes. • Long service awards. • Healthshield plan • Free parking. • Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Solicitor, Legal Executive, Legal Counsel, Paralegal, Junior Solicitor, Junior Legal Executive, Junior Legal Counsel, Paralegal Lead, Legal Officer, Lead Solicitor, In House Solicitor, In House Legal Executive, In House Legal Counsel, In House Paralegal. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Feb 06, 2025
Contractor
Legal Counsel These are exciting times for the charity, and we now have an excellent opportunity for a solution oriented and highly professional self-starter with outstanding diplomatic and interpersonal skills to join the busy Legal and Governance Department. If you are a qualified Solicitor or Legal Executive in England & Wales, then apply today! Position: In-House Legal Counsel Location: Devon/hybrid (onsite attendance currently anticipated to be 1-2 days per week) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £52,000 per annum Contract: 12-month fixed term contract starting as soon as possible Closing date: 6 March 2025. We reserve the right to close this vacancy before the advertised date and therefore encourage early submissions. About the Role As Legal Counsel, you will play a pivotal role in identifying, managing, and mitigating legal risks to protect the Charity s interests and uphold its reputation. Working as part of A dedicated legal team, you will be responsible for delivering a high-quality legal service that supports the Charity s strategic objectives and operational needs, providing expert legal advice and guidance across a wide range of matters, ensuring compliance with applicable laws, regulations, and best practice. Your principal duties and responsibilities will include: • Providing accurate, relevant and timely advice to internal clients across a broad range of legal topics • Identifying and assessing legal risks across the Charity s activities and developing effective strategies to mitigate them. • Drafting, reviewing, and negotiating a wide range of legal agreements, including grant-funding agreements, research and collaboration agreements, Memorandums of Understanding and other bespoke contracts. • Liaising closely with external law firms, maintain contract management processes to ensure strong control of costs, compliance and the provision of high-quality and cost-effective legal support. • Advising on governance matters, ensuring compliance with relevant laws, including health and safety, safeguarding, company law, and fundraising regulations. • Keeping up to date with legal developments, identifying areas for improvement within the Charity. • Supporting the development of more efficient legal processes and workflows to enhance operational effectiveness. About You You will be a qualified Solicitor or Legal Executive in England & Wales, with substantial post qualification experience in commercial / contract law, either in-house or with a reputable law firm. You will also have: • Strong business acumen with ability to assess and manage legal risk and offer commercial/practical advice. • Strong technical legal skills, including research, analysis, and drafting. • Excellent written and verbal communication skills with the ability to effectively explain legal points and their impact on the Charity clearly and concisely to stakeholders. • Willingness to learn and step outside of your comfort zone regarding the type of legal work you carry out. What you get in return • Competitive pension. • Life assurance. • 31 days holiday (including Bank holidays), rising to 34 with each full year of service. • Wellbeing team. • Recorded Pilates classes. • Long service awards. • Healthshield plan • Free parking. • Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Solicitor, Legal Executive, Legal Counsel, Paralegal, Junior Solicitor, Junior Legal Executive, Junior Legal Counsel, Paralegal Lead, Legal Officer, Lead Solicitor, In House Solicitor, In House Legal Executive, In House Legal Counsel, In House Paralegal. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
