Donkey Sanctuary

Compliance Administrator These are exciting times for the charity and we have an excellent opportunity for a professional and flexible Compliance Administrator, to join the busy Legal and Governance Department. Position: Compliance Administrator Location: East Devon/Hybrid (site attendance currently estimated to be 1 day per week) Hours: Part-time, 25 hours per week Salary: £26,715 per annum pro rata (actual £19,082) Contract: Permanent Closing Date: Wednesday 16 September 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role As Compliance Administrator, you will provide full administrative assistance to the Compliance Team, responding to queries and communicating with internal and external stakeholders in a professional and customer service orientated manner. Your principal duties and responsibilities will include: Managing and triaging the Compliance Support Desk, allocating queries to appropriate advisers and proactively monitoring and chasing responses to ensure timely resolution. Supporting the administration of Subject Access Requests (SARs), including coordinating with advisers to confirm scope, managing communication with data owners, tracking statutory deadlines, and conducting initial document searches in preparation for redaction. Assisting with CCTV compliance processes, including maintaining logs and ensuring appropriate documentation of assessments. Providing administrative support for risk management activities, including maintaining risk registers, coordinating updates and supporting risk review processes. Supporting the administration of insurance claims, including coordinating documentation and liaising with internal stakeholders and external insurers. Administering the policy management system, including issuing review reminders, tracking approvals, and ensuring timely publication of policies on internal platforms. Coordinating quarterly insurance review meetings, including scheduling and recording accurate minutes and action logs. About You You will have: Previous experience of working within a busy administrative role. Experience of providing administrative support within a compliance, governance, risk, data protection, insurance, or policy environment. Excellent interpersonal and customer service skills with a proven ability to successfully interact with people at all levels. Strong verbal and written communication skills. Outstanding organisational and planning skills and able to maintain a high level of accuracy and attention to detail whilst dealing with a number of conflicting demands and deadlines. Excellent problem-solving skills. Competent IT skills (proficient in use of Microsoft Office 365). Benefits include: Competitive pension. Life assurance 2 x annual salary 31 days holiday (including Bank holidays), rising to 34 will each full year of service pro rata Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Life assurance. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Compliance Assistant, Compliance Administrator, Administrator, Administration, Admin Assistant. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Assistant Finance Business Partner We have an excellent opportunity for a proactive and professional Assistant Finance Business Partner with outstanding data knowledge, interpersonal and diplomacy skills, and a strong customer service ethic to join the busy Finance Team. These are exciting times for the charity and for the finance team as it starts to transition to a new finance system. Position: Assistant Finance Business Partner Location: East Devon/Hybrid (site attendance currently estimated to be 1-2 days per week) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £34,425 per annum Contract: 12-month fixed term contract starting on 2 November 2027 Closing Date: Tuesday 15 September 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role As Assistant Finance Business Partner (Income), you will support the provision of comprehensive performance analysis of fundraising activities. Responsible for maintaining strong relationships with income generation managers, you will improve the impact and understanding of financial reporting on charity performance. Your principal duties and responsibilities will include: Management of all aspects of fundraised income reporting including the collation and analysis of high volumes of complex data. Contributing to the provision and presentation of high-quality management accounting data, reports and advice relating to Fundraising and associated cost centres, to stakeholders across the sanctuary. Contributing to the transition from old to new finance system. Management of the integrity of software systems interface between the Donor Database (CRM income processing system) and finance systems ensuring reconciliation processes are maintained effectively, exception reporting is monitored and suitable action taken when necessary. Management of the General Ledger and Project Ledger connected with fundraising appeals, ensuring data is accurate, up to date and consistent. Contributing to the smooth running of budgeting and forecasting processes and the production of detailed annual budgets, ensuring alignment with financial accounting systems and processes. About You You will have: Qualified AAT or part qualified CIMA. Able to demonstrate competent experience in the analysis, interpretation and reporting of high volumes of complex financial data. Extensive experience in a management accounting role, together with a documented CPD track record. Experience of working in and development of a computerised accounting system. Advanced knowledge of Microsoft applications, particularly Excel including demonstrable working knowledge of dealing with high volumes of complex data using formulae and pivot tables. Excellent written and verbal communication skills and the ability to flex and adapt communication to suit a wide range of audiences. Able to establish, build and maintain successful collaborative relationships with internal and external stakeholders. Benefits include: Competitive pension. Life assurance 2 x annual salary 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Life assurance. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Finance, Finance Manager, Finance Business Partner, Finance Lead, Finance Officer, Accountant, Accounts, Business Accountant. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Project Manager These are exciting times for the charity, and we have an excellent opportunity for a Project Manager with experience of successful delivery in systems implementations to join the busy Business Strategy & Programmes Team Position: Project Manager Location: East Devon/Hybrid (site attendance currently estimated to be one day per week) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £44,886 per annum Contract: 2-year fixed term contract starting as soon as possible Closing Date: Monday 7 September 2026 Please note this role may close earlier than advertised so apply as soon as possible. Interview Date: Via Microsoft Teams on Tuesday 15 and Wednesday 16 September. About the Role As Project Manager, you will oversee and lead the planning, communication, implementation and delivery of projects of significant strategic benefit to the charity, involving operational teams and management at all levels. These projects sit within a global Technology Transformation Programme of work reporting to the Senior PM. Your principal duties and responsibilities will include: Taking an active part in designing, adapting and delivering plans necessary to meet the aims and objectives of each project. Leading in implementation management and monitoring/evaluation of delivered projects through relevant phases of an end-to-end project lifecycle. Managing, escalating and communicating project progress and issues to senior management in relevant project/programme meetings. Providing Project Management expertise to Project sponsor(s) and Senior Project Manager to ensure projects are delivered on time, to quality and within agreed budget for achievement of benefits realisation. Active management of related risk, issue, decision, action and benefits tracking tools to regularly report on progress and areas of escalation. Working closely with the Change Manager and wider project team to ensure stakeholders have sufficient engagement and support opportunities to enable adoption success. Actively encouraging the generation of new ideas and opportunities across the organisation, gathering lessons learned, to improve structures, processes and adoption of different ways of working. About You You will have: Holder of a recognised formal project management qualification (APM/Prince2/PMD Pro or equivalent). Proven success in the management and delivery of multiple complex, concurrent projects in a busy environment with varying priorities, budgets and time frames. Evidence of delivering successful system implementation projects through a typical project lifecycle, ideally with experience of organisation wide ERP implementations Highly developed written and verbal communication skills. Demonstrable experience of establishing, building and maintaining successful stakeholder relationships. Able to lead and motivate project teams. Demonstrable evidence of creating and implementing new processes. A good understanding of the principles of good change management associated with large scale system implementations. Benefits include: Competitive pension. Life assurance 2 x annual salary 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Life assurance. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Project Manager, Project Lead, Project Officer, Project Deputy Manager, Lead Project Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Major Donor Fundraising Manager These are ambitious times for the Charity and we now have an exciting opportunity for a proactive and professional individual with outstanding relationship building and influencing skills to join the dedicated Fundraising Department. Position: Major Donor/Gifts Manager Location: East Devon, an Area of Outstanding Natural Beauty/Hybrid (site attendance currently estimated to be one day per week, flexible working patterns considered, where required) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £41,200 per annum Contract: Permanent Closing Date: Wednesday 26 August 2026 Please note this role may close earlier than advertised so apply as soon as possible. About the Role As Major Gifts Manager, you will drive the development and delivery of the Major Gifts programme in line with agreed annual targets and the wider Fundraising Strategy. Working closely with the Head of Major Gifts, you will continuously evolve and strengthen the approach, ensuring a highly joined-up, donor-centred model across the organisation, focusing on deepening high-value relationships, increasing sustainable income, and building a strong, forward-looking pipeline of support. Your principal duties and responsibilities will include: Inputting into and delivering the Major Gifts Strategy and improving the Major Gift portfolio and performance. Delivering and reporting on agreed projects, fundraising targets and KPIs. Proactively identifying and delivering new fundraising donors and income growth opportunities within Major Gifts. Leading on selected donor cultivation and stewardship projects to support sustainable income growth in Major Gifts, including events and other opportunities; Personally securing, managing and stewarding a portfolio of active Mid-Value, Major Donors and Charitable Trusts, forging and maintaining strong and enduring relationships. Supporting and growing the Major Gifts cultivation programme and pipeline to grow funders understanding of the diversity of the charity s work. Being agile to changing market conditions and trends and working with the Head of Major Gifts to relay this into cultivation and stewardship. About You We are looking for someone with experience of managing, developing, and delivering major gifts programmes, including trust and foundation income. You will have: Proven ability to cultivate and secure new major gifts, alongside building and managing a robust future pipeline. Extensive experience of building and stewarding effective relationships with high-net-worth and ultra-high-net-worth individuals, charitable trusts, and major donors. A well-developed understanding of monitoring, evaluation, and performance analysis to inform decision-making. Excellent communication and negotiation skills, with the ability to engage clearly, confidently, and diplomatically with a range of stakeholders Strong track record of consistently meeting or exceeding personal fundraising targets. Advanced influencing skills, with the ability to deliver objectives through collaboration with internal and external stakeholders at all levels Benefits include: Competitive pension. Life assurance 2 x annual salary 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Life assurance. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Major Donor, Major Gifts, Philanthropy, Major Donor Fundraiser, Major Gifts Fundraiser, Philanthropy Fundraiser, Major Donor Fundraising Manager, Major Gifts Fundraising Manager, Philanthropy Fundraising Manager, Major Donor Fundraising, Major Gifts Fundraising, Philanthropy Fundraising. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Laboratory Technician We now have an excellent opportunity for an organised and professional team player to join the Research and Operational Support team as Laboratory Technician. Position: Laboratory Technician Location: Brookfield Farm, near Honiton, East Devon (an area of outstanding natural beauty) Hours: Part-time 30 hours per week, Monday-Thursday Salary: £29,076 pro rata Contract: Fixed term role starting as soon as possible until 1 January 2027 Closing Date: Sunday 16 November 2025 About the Role Under the direction of the Laboratory Manager, you will provide in-house clinical and pathological laboratory services, interpret results and communicate relevant findings to the clinical veterinary teams and other relevant teams or personnel. Key responsibilities include: Carrying out routine haematology, biochemistry and endocrinology on blood samples submitted by the veterinary teams and promptly highlighting abnormal results. Carrying out routine faecal parasitology on faecal samples submitted to the laboratory for intestinal parasites, liver fluke and lungworm. Monitoring the worm burden of charity donkeys by regular testing of a representative sample as determined by the Research Department. Processing blood and faecal samples from rehomed donkeys, private donkeys, holding bases and Ireland as part of an advisory service. Performing PCR tests on a variety of bodily fluid and tissue samples submitted for donkeys and mules with suspected infections and reporting the results to the case Veterinary Surgeon. Providing laboratory-based support to research and veterinary team projects. Supporting the Laboratory Manager in the training of new staff and the teaching of students and visitors. About You You will have: Previous biological laboratory experience. Knowledge and practical experience of laboratory principles. Educated to degree level (or equivalent) in a biological or animal science. Competent IT Skills. Knowledge of equine parasitology and experience in using PCR (desirable). Self-motivated with a flexible attitude. Committed to making a difference for donkeys and the people that rely on them. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include: Competitive pension. Life assurance Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Lab, Laboratory, Lab Technician, Laboratory Technician, Lab Assistant, Laboratory Assistant, Animal Lab, Animal Laboratory, Animal Lab Technician, Animal Laboratory Technician, Animal Lab Assistant, Animal Laboratory Assistant, Clinical Lab Technician, Clinical Laboratory Technician, Pathological Lab Technician, Pathological Laboratory Technician PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Supporter Development Manager We have an excellent opportunity for a flexible and professional individual with outstanding communication and interpersonal skills to join the dedicated Fundraising Department as Supporter Development Manager. Position: Supporter Development Manager Location: Sidmouth/Devon (onsite attendance currently anticipated to be a minimum of 2 days per month) Hours: 35 hours per week, 08.30-16.30, Monday-Friday Salary: £43,309 per annum Contract: Maternity cover contract starting on 2 February 2026 until 1 April 2027 Closing Date: Sunday 16 November 2025 About the Role As Supporter Development Manager, you will provide leadership to the Supporter Development side of the Individual Giving Team, successfully delivering supporter development activity in line with agreed annual targets and our Fundraising Strategy. You will work with the Head of Individual Giving to evolve and continuously improve the supporter journey activity, bringing an integrated, cross-departmental approach to deliver the most donor-centric activity, continuously evaluating performance to ensure lifetime value (LTV) optimisation. Key responsibilities include: Working in partnership with internal stakeholders to deliver the Individual Giving annual roadmap. Delivering, evaluating and improving integrated donor journeys across online, post, social and other channels as required. Managing the Supporter Development annual income and expenditure budgets. With the Head of Individual Giving, monitoring and reporting on the targets and KPIs of Supporter Development activity. Proactively identifying and delivering new fundraising and income growth opportunities within Supporter Development. Working closely with internal teams across the charity to analyse activity performance, audience behaviours and learnings to shape future campaigns. Leading, training, coaching, and mentoring the Supporter Development Team, upskilling their knowledge and experience within key areas of delivery. About You We are looking for someone with experience of managing, growing, and delivering multi-channel and multi-product supporter development programmes. You will also have: Working experience of several of the following areas: raffles, lottery, sponsorship, regular giving, reactivation, consent management, gift aid and cash giving (appeals). Experience of delivering complex donor-centric supporter journeys using a test and learn framework and LTV modelling. A track record of leading, motivating, and inspiring marketing teams, together with proven line management experience. Advanced and contemporary direct marketing knowledge, together with experience of managing and reforecasting multimillion pound direct marketing budgets. Experience of conducting effective direct marketing analysis to support and enhance the performance of channels, products, and specific appeals. Excellent communication and negotiation skills. As this role may/will involve occasional travel to different sites and external suppliers, a full, valid UK driving licence is required. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include: Competitive pension. Life assurance Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Supporter Care, Supporter Development, Supporter Engagement, Fundraising, Supporter Care Manager, Supporter Development Manager, Supporter Engagement Manager, Fundraising Manager, Supporter Care Officer, Supporter Development Officer, Supporter Engagement Officer, Fundraising Officer, Individual Giving Officer, Individual Giving Manager, Marketing, Communications. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation