Our client is a well-established and respected estate agency with a strong presence across the South East. The business has built an excellent reputation for customer service, professional development and supporting its people to progress their careers. With a forward-thinking culture and a strong focus on community involvement, this is an excellent opportunity to join a successful and people-focused organisation. The Opportunity for Senior Lettings Manager This is an exciting opportunity for an experienced lettings professional to take the next step in their career as a Senior Lettings Manager . You will be responsible for driving the performance and profitability of the lettings business, while leading and developing a team to deliver exceptional customer service and commercial results. Key Responsibilities Deliver outstanding lettings expertise and an exceptional level of customer service. Manage business profitability and identify opportunities for business development. Generate new leads and drive new business. Motivate, coach and develop the lettings team. Lead regular team and morning meetings to maximise performance. Successfully list properties and advise landlords on achieving the best possible rental values. Build and maintain strong relationships with landlords and applicants. Keep up to date with local market trends and become a trusted expert in the area. Work closely with the wider team to ensure properties are successfully matched with suitable tenants. Drive performance against agreed targets and KPIs. What We're Looking For You must be happy to work : 5 days per week, including some Saturdays (2 Saturdays on, 1 off) You must have a Full UK driving licence Proven experience within the lettings industry. Strong relationship-building and communication skills. A successful track record of converting valuations into instructions and completed lets. Previous experience of leading, motivating or developing a team. A driven, passionate and enthusiastic approach. Self-motivated, commercially aware and target-focused. Confident working in a fast-paced and competitive environment. A genuine passion for helping people find their ideal home. Full UK driving licence. Why join our client? You will benefit from uncapped commission , meaning there is significant earning potential beyond the realistic OTE stated above. The company also places a strong emphasis on training, career development, mentoring and progression, with opportunities to gain further qualifications. Lots of exciting benefits: Holiday commission, 33 days' paid holiday including an additional day off for your birthday, Profit Share Scheme, Pension, Life Insurance, Phone Allowance, Company Rewards and Incentives, Structured Career Progression, Employee Assistance Scheme and paid entry fees for charitable events. The organisation actively encourages feedback and embraces change and innovation, while also supporting employees to get involved in community and charitable initiatives. If you're an experienced lettings professional ready to take the next step into a senior management role, we'd love to hear from you.
Aug 27, 2026
Full time
Our client is a well-established and respected estate agency with a strong presence across the South East. The business has built an excellent reputation for customer service, professional development and supporting its people to progress their careers. With a forward-thinking culture and a strong focus on community involvement, this is an excellent opportunity to join a successful and people-focused organisation. The Opportunity for Senior Lettings Manager This is an exciting opportunity for an experienced lettings professional to take the next step in their career as a Senior Lettings Manager . You will be responsible for driving the performance and profitability of the lettings business, while leading and developing a team to deliver exceptional customer service and commercial results. Key Responsibilities Deliver outstanding lettings expertise and an exceptional level of customer service. Manage business profitability and identify opportunities for business development. Generate new leads and drive new business. Motivate, coach and develop the lettings team. Lead regular team and morning meetings to maximise performance. Successfully list properties and advise landlords on achieving the best possible rental values. Build and maintain strong relationships with landlords and applicants. Keep up to date with local market trends and become a trusted expert in the area. Work closely with the wider team to ensure properties are successfully matched with suitable tenants. Drive performance against agreed targets and KPIs. What We're Looking For You must be happy to work : 5 days per week, including some Saturdays (2 Saturdays on, 1 off) You must have a Full UK driving licence Proven experience within the lettings industry. Strong relationship-building and communication skills. A successful track record of converting valuations into instructions and completed lets. Previous experience of leading, motivating or developing a team. A driven, passionate and enthusiastic approach. Self-motivated, commercially aware and target-focused. Confident working in a fast-paced and competitive environment. A genuine passion for helping people find their ideal home. Full UK driving licence. Why join our client? You will benefit from uncapped commission , meaning there is significant earning potential beyond the realistic OTE stated above. The company also places a strong emphasis on training, career development, mentoring and progression, with opportunities to gain further qualifications. Lots of exciting benefits: Holiday commission, 33 days' paid holiday including an additional day off for your birthday, Profit Share Scheme, Pension, Life Insurance, Phone Allowance, Company Rewards and Incentives, Structured Career Progression, Employee Assistance Scheme and paid entry fees for charitable events. The organisation actively encourages feedback and embraces change and innovation, while also supporting employees to get involved in community and charitable initiatives. If you're an experienced lettings professional ready to take the next step into a senior management role, we'd love to hear from you.
Our client is one of the South East's leading estate agency and financial services businesses, with an established reputation for delivering exceptional customer service and outstanding results. Their Financial Services division continues to grow, helping thousands of customers each year with expert mortgage and protection advice through a network of highly successful branches. People are at the heart of everything they do and they invest heavily in developing their colleagues, providing clear career pathways, industry-leading support, and a culture where success is recognised and celebrated. With excellent employee engagement and a strong commitment to supporting local communities and charities, they are proud to be a business where people build long-term careers. About the Role Mortgage Performance & Development Manager This is a brand-new role created to support the continued growth and success of our Financial Services division. As the Mortgage Performance & Development Manager, you will play a vital role in developing both new and experienced Mortgage Advisors, ensuring they have the skills, confidence, and support to thrive. From delivering engaging onboarding programmes to coaching established advisors, you will work within our Training & Competency (T&C) framework to drive performance, improve customer outcomes, and embed best practice across the business. Working closely with Area Mortgage Managers, the Financial Services Director, Training Manager and Compliance team, you will help create a high-performing, customer-focused culture where people are empowered to succeed. Key Responsibilities Deliver comprehensive onboarding and induction programmes for new Mortgage Advisors. Coach and develop existing advisors to improve performance, productivity, and protection penetration. Conduct observations, KPI reviews, development reviews, and Continuing Professional Development (CPD) support in line with the T&C framework. Support branch integration and help embed new recruits into the business. Share best practice and identify opportunities to improve sales performance and customer outcomes. Produce performance insight, reporting and recommendations to support management decision-making. Build strong working relationships with Area Mortgage Managers, the Financial Services Director, Training Manager and Compliance teams to ensure consistent standards across the region. About You You will be passionate about developing people and helping individuals achieve their full potential. You will be confident coaching others, providing constructive feedback and driving continuous improvement. You will also bring: CeMAP qualification (or equivalent). Previous experience in coaching, learning and development, onboarding, or performance management, ideally within Financial Services. A sound understanding of the Training & Competency (T&C) framework. Excellent communication and relationship-building skills. Strong organisational and time management abilities. The confidence to influence and support colleagues at all levels. The ability to travel extensively across Surrey, Sussex, and Hampshire. A full UK driving licence. Benefits 33 days' annual leave, plus an extra day off for your birthday Holiday commission Company pension Life insurance Company rewards and incentives Structured career development Employee Assistance Programme Paid entry fees for charity events Why Join Our Client? This is a fantastic opportunity to shape a newly created role within a growing Financial Services business. You will have the chance to make a genuine impact on the development of their advisors, influence business performance and help create an environment where people can build rewarding and successful careers. If you are enthusiastic about developing talent, driving high performance, and making a real difference, we would love to hear from you.
Aug 27, 2026
Full time
Our client is one of the South East's leading estate agency and financial services businesses, with an established reputation for delivering exceptional customer service and outstanding results. Their Financial Services division continues to grow, helping thousands of customers each year with expert mortgage and protection advice through a network of highly successful branches. People are at the heart of everything they do and they invest heavily in developing their colleagues, providing clear career pathways, industry-leading support, and a culture where success is recognised and celebrated. With excellent employee engagement and a strong commitment to supporting local communities and charities, they are proud to be a business where people build long-term careers. About the Role Mortgage Performance & Development Manager This is a brand-new role created to support the continued growth and success of our Financial Services division. As the Mortgage Performance & Development Manager, you will play a vital role in developing both new and experienced Mortgage Advisors, ensuring they have the skills, confidence, and support to thrive. From delivering engaging onboarding programmes to coaching established advisors, you will work within our Training & Competency (T&C) framework to drive performance, improve customer outcomes, and embed best practice across the business. Working closely with Area Mortgage Managers, the Financial Services Director, Training Manager and Compliance team, you will help create a high-performing, customer-focused culture where people are empowered to succeed. Key Responsibilities Deliver comprehensive onboarding and induction programmes for new Mortgage Advisors. Coach and develop existing advisors to improve performance, productivity, and protection penetration. Conduct observations, KPI reviews, development reviews, and Continuing Professional Development (CPD) support in line with the T&C framework. Support branch integration and help embed new recruits into the business. Share best practice and identify opportunities to improve sales performance and customer outcomes. Produce performance insight, reporting and recommendations to support management decision-making. Build strong working relationships with Area Mortgage Managers, the Financial Services Director, Training Manager and Compliance teams to ensure consistent standards across the region. About You You will be passionate about developing people and helping individuals achieve their full potential. You will be confident coaching others, providing constructive feedback and driving continuous improvement. You will also bring: CeMAP qualification (or equivalent). Previous experience in coaching, learning and development, onboarding, or performance management, ideally within Financial Services. A sound understanding of the Training & Competency (T&C) framework. Excellent communication and relationship-building skills. Strong organisational and time management abilities. The confidence to influence and support colleagues at all levels. The ability to travel extensively across Surrey, Sussex, and Hampshire. A full UK driving licence. Benefits 33 days' annual leave, plus an extra day off for your birthday Holiday commission Company pension Life insurance Company rewards and incentives Structured career development Employee Assistance Programme Paid entry fees for charity events Why Join Our Client? This is a fantastic opportunity to shape a newly created role within a growing Financial Services business. You will have the chance to make a genuine impact on the development of their advisors, influence business performance and help create an environment where people can build rewarding and successful careers. If you are enthusiastic about developing talent, driving high performance, and making a real difference, we would love to hear from you.
We are recruiting on behalf of one of our clients, a leading national housebuilder, for an enthusiastic and customer-focused New Homes Sales Advisor. This is an exciting opportunity for a driven sales professional who thrives in a target-driven environment and is passionate about delivering exceptional customer service. Candidates must be happy to commute across the Canterbury, Sittingbourne, and Ramsgate areas. Previous new homes sales experience is preferred, although applicants from other customer-focused sales backgrounds will also be considered. As a New Homes Sales Advisor, you will guide customers through every stage of the home-buying journey, from initial enquiry through to reservation, ensuring an outstanding customer experience while achieving sales targets. Key Responsibilities You will deliver an exceptional customer experience throughout the sales process, building strong relationships with prospective purchasers and understanding their individual needs. You will proactively follow up enquiries, converting leads into site visits and reservations, while developing an excellent knowledge of the local area, housing developments, and market conditions. You will confidently present homes, specifications, incentives and purchasing options to maximise sales opportunities, achieve individual and team sales targets, and ensure all sales administration and customer records are accurate and up to date. About You Previous new homes sales experience is preferred; however, we will also consider candidates with a proven sales background in a customer-focused environment such as housebuilding, estate agency, retail, hospitality, banking, or similar sectors. You will have excellent communication, negotiation, and relationship-building skills, be commercially minded with the drive to achieve and exceed sales targets and possess strong organisational skills with the ability to work independently. A proactive attitude, good IT skills, a full UK driving licence and access to a vehicle are essential. You must be available to work weekends, bank holidays and travel across the region when required. What is on Offer A competitive basic salary, uncapped bonus scheme, private medical insurance, 26 days' annual leave increasing with length of service, a flexible benefits package, enhanced family-friendly policies, ongoing training and development, excellent career progression opportunities, and a supportive, inclusive working environment with a leading national housebuilder.
Aug 05, 2026
Full time
We are recruiting on behalf of one of our clients, a leading national housebuilder, for an enthusiastic and customer-focused New Homes Sales Advisor. This is an exciting opportunity for a driven sales professional who thrives in a target-driven environment and is passionate about delivering exceptional customer service. Candidates must be happy to commute across the Canterbury, Sittingbourne, and Ramsgate areas. Previous new homes sales experience is preferred, although applicants from other customer-focused sales backgrounds will also be considered. As a New Homes Sales Advisor, you will guide customers through every stage of the home-buying journey, from initial enquiry through to reservation, ensuring an outstanding customer experience while achieving sales targets. Key Responsibilities You will deliver an exceptional customer experience throughout the sales process, building strong relationships with prospective purchasers and understanding their individual needs. You will proactively follow up enquiries, converting leads into site visits and reservations, while developing an excellent knowledge of the local area, housing developments, and market conditions. You will confidently present homes, specifications, incentives and purchasing options to maximise sales opportunities, achieve individual and team sales targets, and ensure all sales administration and customer records are accurate and up to date. About You Previous new homes sales experience is preferred; however, we will also consider candidates with a proven sales background in a customer-focused environment such as housebuilding, estate agency, retail, hospitality, banking, or similar sectors. You will have excellent communication, negotiation, and relationship-building skills, be commercially minded with the drive to achieve and exceed sales targets and possess strong organisational skills with the ability to work independently. A proactive attitude, good IT skills, a full UK driving licence and access to a vehicle are essential. You must be available to work weekends, bank holidays and travel across the region when required. What is on Offer A competitive basic salary, uncapped bonus scheme, private medical insurance, 26 days' annual leave increasing with length of service, a flexible benefits package, enhanced family-friendly policies, ongoing training and development, excellent career progression opportunities, and a supportive, inclusive working environment with a leading national housebuilder.
If you are commercially driven, customer-focused, and passionate about delivering exceptional service, this is a fantastic opportunity to join one of the UK s most respected and successful housebuilders in the Kent region. About the Role An exciting opportunity has arisen to join a leading five-star rated national housebuilder, operating across the Kent region. Recognised year after year for delivering high-quality homes and exceptional customer satisfaction, this award-winning developer combines innovative construction methods, industry-leading design, and a genuine commitment to putting customers first. As a New Homes Sales Advisor, you will play a pivotal role in helping customers find their dream home while delivering an outstanding service from initial enquiry through to completion. The Role Reporting to the Sales Manager, you will: Demonstrate comprehensive local knowledge including amenities, schools, transport links, and competitor developments! Maintain a thorough understanding of product ranges, specifications and pricing Proactively follow up leads to convert enquiries into site visits Utilise the company s sales methodology, schemes, and incentives effectively to close sales Achieve sales targets in line with business requirements Deliver engaging and informative plot and show home demonstrations Build strong rapport with customers through excellent listening, questioning, empathy and closing skills Working Pattern: Thursday to Monday, 9:30am 5:30pm (Tuesday & Wednesday off) What We Are Looking For To be successful in this role, you will demonstrate: Proven sales experience within a customer-focused environment (housebuilding, estate agency, retail, hospitality, banking or similar) Commercial awareness with an understanding of local markets and competitors A strong customer-first mindset to maintain company reputation Resilience, drive, and motivation to achieve both personal and organisational targets. The ability to remain calm and professional under pressure Strong communication and negotiation skills, with the ability to influence and build rapport Adaptability and openness to new ways of working A collaborative approach, sharing knowledge and best practice The confidence to work independently with minimal supervision IT literacy Flexibility to work weekends and bank holidays Flexibility to travel, sometimes at short notice A full UK driving licence and access to a vehicle for business use What is on Offer Competitive basic salary Uncapped bonus scheme (OTE £55k) Private medical cover (single cover) 26 days holiday (increasing by 1 day for every 3 years service, up to 29 days) Choice of flexible benefits Enhanced family-friendly policies Structured career development within a market-leading business
May 21, 2026
Full time
If you are commercially driven, customer-focused, and passionate about delivering exceptional service, this is a fantastic opportunity to join one of the UK s most respected and successful housebuilders in the Kent region. About the Role An exciting opportunity has arisen to join a leading five-star rated national housebuilder, operating across the Kent region. Recognised year after year for delivering high-quality homes and exceptional customer satisfaction, this award-winning developer combines innovative construction methods, industry-leading design, and a genuine commitment to putting customers first. As a New Homes Sales Advisor, you will play a pivotal role in helping customers find their dream home while delivering an outstanding service from initial enquiry through to completion. The Role Reporting to the Sales Manager, you will: Demonstrate comprehensive local knowledge including amenities, schools, transport links, and competitor developments! Maintain a thorough understanding of product ranges, specifications and pricing Proactively follow up leads to convert enquiries into site visits Utilise the company s sales methodology, schemes, and incentives effectively to close sales Achieve sales targets in line with business requirements Deliver engaging and informative plot and show home demonstrations Build strong rapport with customers through excellent listening, questioning, empathy and closing skills Working Pattern: Thursday to Monday, 9:30am 5:30pm (Tuesday & Wednesday off) What We Are Looking For To be successful in this role, you will demonstrate: Proven sales experience within a customer-focused environment (housebuilding, estate agency, retail, hospitality, banking or similar) Commercial awareness with an understanding of local markets and competitors A strong customer-first mindset to maintain company reputation Resilience, drive, and motivation to achieve both personal and organisational targets. The ability to remain calm and professional under pressure Strong communication and negotiation skills, with the ability to influence and build rapport Adaptability and openness to new ways of working A collaborative approach, sharing knowledge and best practice The confidence to work independently with minimal supervision IT literacy Flexibility to work weekends and bank holidays Flexibility to travel, sometimes at short notice A full UK driving licence and access to a vehicle for business use What is on Offer Competitive basic salary Uncapped bonus scheme (OTE £55k) Private medical cover (single cover) 26 days holiday (increasing by 1 day for every 3 years service, up to 29 days) Choice of flexible benefits Enhanced family-friendly policies Structured career development within a market-leading business
If you are commercially driven, customer-focused, and passionate about delivering exceptional service, this is a fantastic opportunity to join one of the UK s most respected and successful housebuilders in the Kent region. About the Role An exciting opportunity has arisen to join a leading five-star rated national housebuilder, operating across the Kent region. Recognised year after year for delivering high-quality homes and exceptional customer satisfaction, this award-winning developer combines innovative construction methods, industry-leading design, and a genuine commitment to putting customers first. As a New Homes Sales Advisor, you will play a pivotal role in helping customers find their dream home while delivering an outstanding service from initial enquiry through to completion. The Role Reporting to the Sales Manager, you will: Demonstrate comprehensive local knowledge including amenities, schools, transport links, and competitor developments! Maintain a thorough understanding of product ranges, specifications and pricing Proactively follow up leads to convert enquiries into site visits Utilise the company s sales methodology, schemes, and incentives effectively to close sales Achieve sales targets in line with business requirements Deliver engaging and informative plot and show home demonstrations Build strong rapport with customers through excellent listening, questioning, empathy and closing skills Working Pattern: Thursday to Monday, 9:30am 5:30pm (Tuesday & Wednesday off) What We Are Looking For To be successful in this role, you will demonstrate: Proven sales experience within a customer-focused environment (housebuilding, estate agency, retail, hospitality, banking or similar) Commercial awareness with an understanding of local markets and competitors A strong customer-first mindset to maintain company reputation Resilience, drive, and motivation to achieve both personal and organisational targets. The ability to remain calm and professional under pressure Strong communication and negotiation skills, with the ability to influence and build rapport Adaptability and openness to new ways of working A collaborative approach, sharing knowledge and best practice The confidence to work independently with minimal supervision IT literacy Flexibility to work weekends and bank holidays Flexibility to travel, sometimes at short notice A full UK driving licence and access to a vehicle for business use What is on Offer Competitive basic salary Uncapped bonus scheme (OTE £55k) Private medical cover (single cover) 26 days holiday (increasing by 1 day for every 3 years service, up to 29 days) Choice of flexible benefits Enhanced family-friendly policies Structured career development within a market-leading business
Apr 23, 2026
Full time
If you are commercially driven, customer-focused, and passionate about delivering exceptional service, this is a fantastic opportunity to join one of the UK s most respected and successful housebuilders in the Kent region. About the Role An exciting opportunity has arisen to join a leading five-star rated national housebuilder, operating across the Kent region. Recognised year after year for delivering high-quality homes and exceptional customer satisfaction, this award-winning developer combines innovative construction methods, industry-leading design, and a genuine commitment to putting customers first. As a New Homes Sales Advisor, you will play a pivotal role in helping customers find their dream home while delivering an outstanding service from initial enquiry through to completion. The Role Reporting to the Sales Manager, you will: Demonstrate comprehensive local knowledge including amenities, schools, transport links, and competitor developments! Maintain a thorough understanding of product ranges, specifications and pricing Proactively follow up leads to convert enquiries into site visits Utilise the company s sales methodology, schemes, and incentives effectively to close sales Achieve sales targets in line with business requirements Deliver engaging and informative plot and show home demonstrations Build strong rapport with customers through excellent listening, questioning, empathy and closing skills Working Pattern: Thursday to Monday, 9:30am 5:30pm (Tuesday & Wednesday off) What We Are Looking For To be successful in this role, you will demonstrate: Proven sales experience within a customer-focused environment (housebuilding, estate agency, retail, hospitality, banking or similar) Commercial awareness with an understanding of local markets and competitors A strong customer-first mindset to maintain company reputation Resilience, drive, and motivation to achieve both personal and organisational targets. The ability to remain calm and professional under pressure Strong communication and negotiation skills, with the ability to influence and build rapport Adaptability and openness to new ways of working A collaborative approach, sharing knowledge and best practice The confidence to work independently with minimal supervision IT literacy Flexibility to work weekends and bank holidays Flexibility to travel, sometimes at short notice A full UK driving licence and access to a vehicle for business use What is on Offer Competitive basic salary Uncapped bonus scheme (OTE £55k) Private medical cover (single cover) 26 days holiday (increasing by 1 day for every 3 years service, up to 29 days) Choice of flexible benefits Enhanced family-friendly policies Structured career development within a market-leading business
