VH Talent Limited

Title: Customer Account Coordinator - 18 Months FTC Salary: Dependent on experience Working hours: Day Shift, Monday - Friday Location: Shepshed, Leicestershire VH Talent is working collaboratively with our client, a renowned, global engineering organisation to appoint a Customer Account Coordinator on an initial 18 Months FTC. Are you a customer focused individual who prides themselves in going above and beyond to deliver an exceptional service to your client-base? If so, this role could be perfect for you! As Customer Account Coordinator, you will be the primary contact for our client s customers. Answering all enquires efficiently, providing a proactive and bespoke service to ensure the best customer satisfaction. Interested to learn more, call Vikki! The Customer Account Coordinator (18 Months FTC) Role: Process customer purchase orders by reviewing requirements and accurately entering data into the ERP system. Stay current on import and export compliance requirements, monitoring regulatory changes and advising management on new or pending legislation that could impact business operations, while ensuring all mandatory government filings remain up to date. Interpret and apply relevant trade legislation, ensuring compliance with the most recent regulatory updates. Maintain and update export license records and logs. Provide support during internal and external compliance audits, working closely with Trade Compliance leadership as needed. Prepare, update, and maintain compliance-related reports and documentation. Generate customer quotations and supporting documentation, effectively managing priorities to consistently meet service expectations. Act as the main customer liaison for order management and enquiries, communicating with buyers and supply chain contacts via phone and email. Organise and coordinate customer visits and meetings when required. Route pricing-related questions to Senior Representatives or Commercial teams to ensure correct commercial terms are applied. Collaborate with Procurement, Demand Planning, and Manufacturing teams to develop accurate costings to support quotation activity. Leverage SAP or similar ERP systems to identify repeat and standard products, confirm availability, and assess lead times for customer orders. You ll Need: Experience of using an ERP system, preferably SAP is desirable however not essential Previous experience of working in a Manufacturing or Engineering setting Attention to detail by ensuring all orders are recorded accurately Able to build excellent relationships with customers to encourage long term repeat business Able to gather data and present to a Senior Leader Good problem solving skills with the ability to use own initiative to provide solutions Working knowledge of import/export trade compliance requirements, including ITAR, EAR, OFAC, NRC, and U.S. Customs and Border Protection regulations. Proficient in Microsoft packages; Word, Outlook, Excel What s in it for you: Company bonus scheme Income Protection Pension Scheme offers up to 10% company contribution Employee discounts on various services and goods Training and development opportunities Being part of an organisation that rewards success and advocates employee appreciation Early finish Fridays Potential for the role to become permanent VH Talent, your Permanent and FTC Recruitment Partner!

Title: Graphic Designer (Digital & Website) Part-Time, 6 Months FTC Salary: £21,000 per annum (based on 3 days, however this is negotiable) Working Hours: 3 days per week, 8:30am 4:30pm (flexible on hours and days) Location: Whetstone, Leicestershire Our client is looking for a creative and detail-driven Graphic Designer to join their friendly and dynamic team. This role is ideal for a designer with strong digital skills who enjoys creating visually engaging assets for websites, e-commerce platforms, and digital marketing channels. You will be responsible for producing high-quality graphic design work that supports brand identity, enhances the website experience, and drives engagement across digital platforms. If you re a visually focused designer with a passion for digital design, we d love to hear from you. Please note this role can be spread across 2-3 days. Hours are also flexible and once familiar with the company projects, hybrid is an option. The Graphic Designer Role Graphic Design & Website Creation: Design high-quality visual assets for websites and e-commerce platforms Create engaging graphics including banners, product visuals, icons, promotional assets, and digital advertisements Ensure all designs are brand-consistent and visually aligned across digital channels Support ongoing website updates by supplying fresh, on-brand visual content Digital & Social Media Design: Design visually engaging graphics and multimedia content for social media platforms such as Instagram, Facebook, LinkedIn, TikTok, and others Work alongside the marketing agency to support campaigns with strong visual content Assist with creative concepts that improve brand awareness and engagement 3D Rendering: Produce realistic, high-quality 3D renders for website and marketing use Collaborate with product and web teams to ensure visual accuracy and brand alignment Collaboration & Project Support: Work closely with internal teams and external partners to deliver projects on time Manage multiple design projects while maintaining attention to detail Contribute creative ideas to support marketing and brand growth Continuous Improvement: Keep up to date with design trends, digital tools, and best practices Suggest innovative visual ideas to strengthen the brand s digital presence You ll Need: Proven experience as a Graphic Designer or in a similar digital design role Strong portfolio demonstrating website and digital design work Confident user of Adobe Creative Suite, Canva, and Microsoft packages Excellent organisational and time-management skills Strong communication skills and the ability to collaborate across teams Proactive, self-motivated, and able to work on own initiative Experience in a manufacturing environment is advantageous but not essential Basic understanding of digital marketing principles is desirable What s in It for You: Laptop provided Private healthcare 17 days annual leave (pro rata) Company pension 6 Months FTC with benefits of permanent employee and potential to become permanent Other employee perks & discounts VH Talent your Permanent and FTC Recruitment Partner