Stroke

Data Officer We are looking for an individual with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team. Position: SIT62 Data Officer Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings) Salary: Circa £32,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live) Hours: Full-time, 35 hours per week Contract: This is a 12 month fixed term contract from appointed start date. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 14 October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. The Role Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. You will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports. Key responsibilities will include: Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements. Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities. About You You will have experience of using CRM Dynamics, Faststats and PeopleStage and or any Donor CRM for marketing purposes. You will receive support while you are learning to use any of the tools and applications the team use and will be actively encouraged in the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders. You will have a proven record of: Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams. Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes. Use of a marketing automation tools such as Faststats and PeopleStage. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Data, Data Officer, Data Assistant, Data Executive, Data Support Officer, Data Administrator, Data Administration, Data Analyst. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Executive Director Stroke Support Are you great at building relationships across the health and social care sector and beyond We are looking for an Executive Director (Stroke Support) to help guide and inspire the organisation. If this sounds like you, then apply today! Position: EDT01 Executive Director (Stroke Support) Location: Home-based (Frequent travel will be required) Salary: Circa £105k Hours: Full-time, 35 hours per week Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Midnight, Sunday 12 October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Lead with purpose and help shape our future As the Executive Director Stroke Support, you will work with the Chief Executive and wider Executive team, to help guide and inspire the organisation towards a future where everyone affected by stroke is supported to live their best life after stroke. Ensuring that everyone can access the support they need in a way that suits them is a bold ambition requiring transformation of culture and ways of working so that the organisation become more agile in the complex and changing external environment. As Executive Director for Stroke Support, you will have a pivotal role in inspiring the organisation to do its best for stroke survivors, harnessing innovation and talent. You ll need to connect, convene and enable teams to transform the reach and impact of operations through service design, digital innovation, and strategic partnerships. Creating the conditions for teams to think creatively and radically about new approaches, you ll use meaningful data to sense make and inform decisions that lead to improved beneficiary outcomes. You ll be great at building relationships across the health and social care sector and beyond, applying systems level strategic thinking that will underpin delivery of purpose and what matters most. If you re ready to inspire collaboration and lead with vision to deliver impact for all affected by stroke, join the team as they step into the next chapter of cultural transformation. About Us The Association is the only charity in the UK providing lifelong support for all those affected by stroke and their families. Providing tailored support services to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. Finding strength through support. We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Executive, Executive Director, Executive Director Health, Executive Director Stroke Support, Stroke Support Direct, Stroke Support Executive Director, Social Care Director, Health, Stroke, Disability. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Head of Internal Audit We re looking for an enthusiastic and motivated individual to join the team as the internal auditor. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: SIT60 Head of Internal Audit Location: Home-based. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) Salary: Circa £33,500 (FTE circa £51k) (inner London weighting £2,595 pro rata or outer London weighting £1,495 pro rata may be applied in accordance with where you live) Hours: Part-time, 23 hours per week Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 10 October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 21 October 2025. Depending on the outcome a second interview may be arranged. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The role reports to the Associate Director of Legal and Governance, with an independent reporting line to the Chair of the Finance Committee. The role will provide a comprehensive programme of internal audits into the activities of our charity and will report to our Finance Committee with recommendations for improvement. This is a crucial role in safeguarding the charity s assets and reputation. Key responsibilities will include: To establish effective and robust operational and strategic Internal Audit plans for the Charity and to report on progress of the plan To carry out the Internal Audits within the Internal Audit Plan, within the agreed timetable and budget shown in the Plan, to report on them, to present them to Board and Committee meetings and to monitor progress. To liaise with externally sourced providers of internal audit services in support of the role and for conducting internal audits into specialist areas of activity of the charity (such as IT arrangements). To maintain a strong working relationship with the Finance Committee, its Chair and the Chief Executive and to act as a Business Partner to all Executive Directors in relation to internal audit. To contribute to the Charity s efforts to avoid fraud, including by advising on new policies and to lead on fraud investigations where appropriate To ensure a joined-up approach to both the external and internal audit work, minimising duplication and feeding into the external audit risk assessment. To liaise effectively with colleagues to ensure any potential new financial systems have adequate consideration of internal controls. To keep up to date with Internal Audit practice and developments and advise the Charity in relation to internal audit matters. About You You will have: A qualification in internal audit or accounting (e.g. CIA, MIIA, AAT, ACCA, CIMA) as a minimum. A good knowledge of how charities operate and their main processes including Finance, HR, Fundraising and CRM systems. An in-depth knowledge of risk based internal auditing techniques, including testing and sampling methodologies. A good understanding of charity related compliance requirements, and appropriate counter-fraud measures and risk management processes An ability to act with authority and provide an independent voice on internal audit matters affecting the charity. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Auditor, Lead Auditor, Head Auditor, Head of Internal Audit, Head of Internal Auditing, Director of Internal Audit, Director of of Internal Audit, Internal Auditing Director, Internal Audit Director, Senior Auditor, CIA, MIIA, AAT, ACCA, CIMA. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Data Officer We are looking for a Data Officer with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team. Position: SIT53 Data Officer Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings) Salary: Circa £32,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live) Hours: Full-time, 35 hours per week Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 11 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: To be confirmed Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. You will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports. Experience of using CRM Dynamics, Faststats and PeopleStage and or any Donor CRM for marketing purposes will make you a person of interest to us. We will support you in learning to use any of the tools and applications used and actively encourage the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders. Key responsibilities will include: Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements. Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities. About You You will have a proven record of: Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams. Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes. Use of a marketing automation tools such as Faststats and PeopleStage. Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. To fulfil the role you must be resident in the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Data Officer, Data Manager, Database Officer, Database Manager, Data Marketing Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Digital Marketing Lead We are looking for an enthusiastic and motivated individual to join the digital marketing team. Position: CE349 Digital Marketing Lead Location: Homebased UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings) Hours: 35 hours per week Salary: £46,831 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live) Contract: This is a fixed-term contract for 12 months. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 16 March 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interview Date: Week commencing 24 March 2025 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Head of Digital Marketing, the Digital Marketing Lead will help to make a mark on the transformation and future proofing of all Association websites and microsites whilst helping the digital marketing team to maximise income, supporter recruitment and retention too. Key responsibilities include: • The ability to plan, manage and deliver multiple projects in respect of public-facing digital marketing, channels and services in a charity environment. • The ability to develop and deliver organisational digital strategies, which address the needs and challenges of the Association. • The expertise necessary to advise on the effective strategic development and utilisation of digital marketing and communications. • Significant experience in the development, delivery and management of digital marketing strategies, which support organisational goals and objectives. • Experience of the successful utilisation of innovative processes and project management techniques. • Track record of actively championing continuous improvement and data-informed decision making, test-and-learn. • Experience of successfully developing digital strategies, which support organisational objectives and increase traffic and revenues. • Experience of line management and cross-functional, multi-disciplinary teamwork. • High level of knowledge and expertise in all aspects of digital marketing. • Ability to monitor trends, developments and innovation for digital marketing and to use this to inform the strategic development of such services in the Association. • Excellent analytical skills, including knowledge and understanding of Google Analytics and other packages. This role requires some travel for team away days. About You You will have: • The ability to plan, manage and deliver multiple projects in respect of public-facing digital marketing, channels and services in a charity environment. • The ability to develop and deliver organisational digital strategies, which address the needs and challenges of the Association. • The expertise necessary to advise on the effective strategic development and utilisation of digital marketing and communications. • Significant experience in the development, delivery and management of digital marketing strategies which support organisational goals and objectives. • Experience of the successful utilisation of innovative processes and project management techniques. • Track record of actively championing continuous improvement and data-informed decision making, test-and-learn. • Experience of successfully developing digital strategies which support organisational objectives and increase traffic and revenues. • Experience of line management and cross-functional, multi-disciplinary teamwork. • High level of knowledge and expertise in all aspects of digital marketing. • Ability to monitor trends, developments and innovation for digital marketing and to use this to inform the strategic development of such services in Stroke Association. • Excellent analytical skills, including knowledge and understanding of Google Analytics and other packages. • Excellent understanding of how digital marketing can contribute to effective fundraising. • Good understanding of how digital tools can increase accessibility, diversity and inclusion. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Digital, Marketing, Digital Marketing, Marketing and Communications, Digital Lead, Marketing Lead, Digital Marketing Lead, Marketing and Communications Lead, Communications and Marketing Lead. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Support Coordinator We re looking for innovative, passionate and professional individuals with excellent communication and organisational skills to join the Stroke Recovery Services based in the Oldham, Rochdale or Manchester area. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. We have 3 vacancies available: 1 x Rochdale - 28 hours per week 1 x Oldham - 28 hours per week 1 x Manchester - 28 hours per week These are homebased roles and flexible working and job share applications are welcomed. Position: S11238 Stroke Support Coordinator (three posts) Location: Homebased/Oldham, Rochdale or Manchester. However, frequent travel will be required as part of this role (will include team meetings, other work related meetings and home visits). Hours: 3 x 28 hours per week. Please stipulate on your cover letter if you have a preference in area. Salary: Circa £21,391 per annum (FTE circa £26,700 per annum) Contract: Services are contracted and there is currently funding for these contracts until March 2026. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 16 March 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interview Date: Week commencing 24 March 2025 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. The Stroke Support Coordinator will: • Support new stroke survivors and their carers from hospital discharge into the community. • Provide personalised information, advice and support. • Support stroke survivors to make informed lifestyle changes to live well after stroke. • Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You You will: • Have a background in a caring and/or charity profession supporting people with disabilities. • Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. • Have experience of working with people who may have additional communication support needs. • Have the ability to use basic Microsoft system. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Service Desk Analyst 1st/2nd Line We are looking for a Service Desk Analyst to join the Technology Team, in this home based role. Position: SIT49 Service Desk Analyst 1st/2nd Line Location: Home Based, UK, Nationwide. However, occasional travel will also be required as part of this role (may include team meetings or other work-related meetings) Hours: 35 hours per week Salary: £28,857 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live) Contract: This is a fixed-term contract for 6 months. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 21 February 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interview Date: To be confirmed Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Desk and Infrastructure Manager within the Technology Team. In the Service Desk Analyst role, you will be responsible for receiving and logging all first-line technical queries and requests on the service management tool and offering direct support to internal customers for 1st & 2nd line incidents. The role is also responsible for the maintenance and management of technology assets. Key Accountabilities and Main Responsibilities • Act as the first point of contact, providing local and remote users with technical support & requests. • Provide IT Support to the organisation. • Resolve IT incidents and service requests. • Maintain asset register. About You Experience and Personal Attributes • Direct experience of a service desk. • Good understanding of Microsoft technologies • Good understanding of software applications. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Service Desk Analyst 1st/2nd Line, Service Desk Analyst, Service Desk Analyst 1st Line Support, Service Desk Analyst 2nd Line Support, IT Desk Analyst 1st/2nd Line, IT Desk Analyst, IT Analyst. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.