LVMH Group
At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, as we continue our exciting expansion across the UK, we're looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world's most dynamic retail markets. The Opportunity At SEPHORA, we're transforming the beauty retail landscape across the UK through an ambitious programme of new store openings, relocations and refurbishments. As we continue to expand our footprint, we're looking for a Project Manager to join our Property team and help bring these exciting spaces to life. Reporting to the Senior Project Manager, Property, you'll play a key role in the successful delivery of construction and fit-out projects across our UK portfolio. Working closely with internal teams and external partners, you'll support projects from initial concept through to store opening, helping to create exceptional retail environments that reflect the SEPHORA experience. This is an exciting opportunity for a highly organised and commercially minded Project Manager who enjoys managing multiple projects, building strong stakeholder relationships and seeing projects successfully delivered from start to finish. You'll join a fast-paced, growing business where no two days are the same and where you'll have a direct impact on the continued growth of one of the world's most iconic beauty brands. What you'll be doing Support the delivery of new store openings, relocations and refurbishment projects across the UK portfolio. Manage designated projects through feasibility, design development, construction, handover and store opening phases. Coordinate project stakeholders including architects, consultants, contractors, landlords and specialist suppliers to ensure successful project delivery. Develop and maintain project programmes, tracking progress against key milestones and critical deadlines. Monitor project budgets, cost trackers, purchase orders and forecasts, supporting effective cost control throughout the project lifecycle. Assist with tender processes, procurement activities and contractor appointments. Identify project risks, issues and dependencies, supporting the development of mitigation plans and escalating where required. Manage landlord approvals, statutory submissions, permits, Building Control requirements and project certifications. Conduct regular site visits to monitor programme progress, quality standards and health & safety compliance. Coordinate snagging activities and ensure outstanding actions are resolved in a timely manner prior to handover. Prepare project reports, presentations and progress updates for internal stakeholders and leadership teams. Support commercial reviews and value engineering initiatives to maximise project performance and deliver value for the business. Contribute to the continuous improvement of project management standards, processes and documentation across the Property team. What you'll bring You'll bring proven experience in project management within retail, hospitality or commercial environments, along with a passion for delivering high-quality spaces that create exceptional customer experiences. Highly organised and proactive, you're comfortable managing multiple priorities and building strong relationships with a wide range of stakeholders. Degree qualified in Project Management, Construction Management, Architecture, Building Surveying, Engineering or a related discipline. Proven experience delivering retail, hospitality, commercial fit-out or construction projects. Strong understanding of project management principles and the UK construction process. Experience managing project budgets, costs, procurement activities and contractor relationships. Strong commercial awareness and an ability to balance quality, cost and programme objectives. A proactive, solutions-focused mindset with strong attention to detail and a hands on approach to delivery. Comfortable working within a fast paced and evolving environment, adapting to changing business priorities as required. Willingness to travel regularly across the UK to support project delivery and key milestones. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value and our benefits reflect that. Here's what you can look forward to: Private Healthcare, Life Assurance and Private Pension from day one. Competitive pay that grows with you, including annual salary reviews. A generous employee discount across the world's best beauty brands. A paid day off on your birthday. Access to a wellbeing and perks platform. LVMH Heart Fund support. Generous holiday allowance, with the option to buy more. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, as we continue our exciting expansion across the UK, we're looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world's most dynamic retail markets. The Opportunity At SEPHORA, we're transforming the beauty retail landscape across the UK through an ambitious programme of new store openings, relocations and refurbishments. As we continue to expand our footprint, we're looking for a Project Manager to join our Property team and help bring these exciting spaces to life. Reporting to the Senior Project Manager, Property, you'll play a key role in the successful delivery of construction and fit-out projects across our UK portfolio. Working closely with internal teams and external partners, you'll support projects from initial concept through to store opening, helping to create exceptional retail environments that reflect the SEPHORA experience. This is an exciting opportunity for a highly organised and commercially minded Project Manager who enjoys managing multiple projects, building strong stakeholder relationships and seeing projects successfully delivered from start to finish. You'll join a fast-paced, growing business where no two days are the same and where you'll have a direct impact on the continued growth of one of the world's most iconic beauty brands. What you'll be doing Support the delivery of new store openings, relocations and refurbishment projects across the UK portfolio. Manage designated projects through feasibility, design development, construction, handover and store opening phases. Coordinate project stakeholders including architects, consultants, contractors, landlords and specialist suppliers to ensure successful project delivery. Develop and maintain project programmes, tracking progress against key milestones and critical deadlines. Monitor project budgets, cost trackers, purchase orders and forecasts, supporting effective cost control throughout the project lifecycle. Assist with tender processes, procurement activities and contractor appointments. Identify project risks, issues and dependencies, supporting the development of mitigation plans and escalating where required. Manage landlord approvals, statutory submissions, permits, Building Control requirements and project certifications. Conduct regular site visits to monitor programme progress, quality standards and health & safety compliance. Coordinate snagging activities and ensure outstanding actions are resolved in a timely manner prior to handover. Prepare project reports, presentations and progress updates for internal stakeholders and leadership teams. Support commercial reviews and value engineering initiatives to maximise project performance and deliver value for the business. Contribute to the continuous improvement of project management standards, processes and documentation across the Property team. What you'll bring You'll bring proven experience in project management within retail, hospitality or commercial environments, along with a passion for delivering high-quality spaces that create exceptional customer experiences. Highly organised and proactive, you're comfortable managing multiple priorities and building strong relationships with a wide range of stakeholders. Degree qualified in Project Management, Construction Management, Architecture, Building Surveying, Engineering or a related discipline. Proven experience delivering retail, hospitality, commercial fit-out or construction projects. Strong understanding of project management principles and the UK construction process. Experience managing project budgets, costs, procurement activities and contractor relationships. Strong commercial awareness and an ability to balance quality, cost and programme objectives. A proactive, solutions-focused mindset with strong attention to detail and a hands on approach to delivery. Comfortable working within a fast paced and evolving environment, adapting to changing business priorities as required. Willingness to travel regularly across the UK to support project delivery and key milestones. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value and our benefits reflect that. Here's what you can look forward to: Private Healthcare, Life Assurance and Private Pension from day one. Competitive pay that grows with you, including annual salary reviews. A generous employee discount across the world's best beauty brands. A paid day off on your birthday. Access to a wellbeing and perks platform. LVMH Heart Fund support. Generous holiday allowance, with the option to buy more. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
LVMH Group
Department Manager - Brent Cross, London Department Manager - Brent Cross, London Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As a Department Manager (Supervisor) at SEPHORA UK, you'll play a key role in shaping an exceptional customer experience while leading and inspiring a team of passionate Beauty Advisors.With your expertise, energy, and love for people and product, you'll elevate daily store activities - from service, sales, and artistry to cash and stock excellence - ensuring every moment reflects SEPHORA's creativity, inclusivity, and bold spirit. You'll thrive in this role if you're energised by developing others, delivering unforgettable customer experiences, and driving strong commercial results in a fast paced, dynamic retail environment. What you'll be doing You'll support the store by leading people, service, and operations, including: Leading, coaching and inspiring your team to deliver exceptional service, personalised advice, and a seamless in store experience. Enabling ongoing training and development to build expertise in makeup, skincare, fragrance, selling skills, and SEPHORA service behaviours. Setting clear goals, supporting performance, and creating personalised development plans to help team members grow. Managing day to day employee relations needs, including attendance, performance, and conduct, with professionalism and care. Driving commercial performance - monitoring KPIs, analysing trends, and leading the team to meet and exceed sales targets. Leading Booxi and My Skin Diag operations, ensuring accurate scheduling, service excellence, and high standards across Beauty Hub activations. Overseeing stock and cash operations, including deliveries, replenishment, audits, loss prevention, cash handling and daily operational standards. Maintaining high operational standards across the stockroom, sales floor, cash area, and service zones to ensure smooth and efficient store performance. Supporting visual merchandising updates, seasonal moments, and brand activations that inspire discovery and engagement. Resolving customer queries and concerns promptly and professionally, ensuring a positive experience that builds loyalty. Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable). What you'll bring You'll be a confident, supportive and people focused leader who thrives in a fast paced retail environment. You will also bring: Proven experience in a leadership role in retail, with oversight of floor, stock, or cash operations. A passion for beauty and the ability to coach others in product knowledge, application techniques and customer experience would be highly beneficial but not essential. Strong leadership capability with the ability to inspire, motivate, and guide a diverse team. Exceptional customer service and communication skills, with a natural ability to build rapport and deliver personalised experiences. A commercial mindset with experience driving sales performance and achieving targets. Strong organisation and time management skills, with the ability to balance multiple priorities. Experience managing ER processes such as attendance, performance concerns and disciplinary steps. Comfort using in store technology to enhance customer experience and operational efficiency. Flexibility to work evenings, weekends and holiday periods as needed. Beautiful Benefits at Sephora UK When you join Sephora, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Department Manager - Brent Cross, London Department Manager - Brent Cross, London Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As a Department Manager (Supervisor) at SEPHORA UK, you'll play a key role in shaping an exceptional customer experience while leading and inspiring a team of passionate Beauty Advisors.With your expertise, energy, and love for people and product, you'll elevate daily store activities - from service, sales, and artistry to cash and stock excellence - ensuring every moment reflects SEPHORA's creativity, inclusivity, and bold spirit. You'll thrive in this role if you're energised by developing others, delivering unforgettable customer experiences, and driving strong commercial results in a fast paced, dynamic retail environment. What you'll be doing You'll support the store by leading people, service, and operations, including: Leading, coaching and inspiring your team to deliver exceptional service, personalised advice, and a seamless in store experience. Enabling ongoing training and development to build expertise in makeup, skincare, fragrance, selling skills, and SEPHORA service behaviours. Setting clear goals, supporting performance, and creating personalised development plans to help team members grow. Managing day to day employee relations needs, including attendance, performance, and conduct, with professionalism and care. Driving commercial performance - monitoring KPIs, analysing trends, and leading the team to meet and exceed sales targets. Leading Booxi and My Skin Diag operations, ensuring accurate scheduling, service excellence, and high standards across Beauty Hub activations. Overseeing stock and cash operations, including deliveries, replenishment, audits, loss prevention, cash handling and daily operational standards. Maintaining high operational standards across the stockroom, sales floor, cash area, and service zones to ensure smooth and efficient store performance. Supporting visual merchandising updates, seasonal moments, and brand activations that inspire discovery and engagement. Resolving customer queries and concerns promptly and professionally, ensuring a positive experience that builds loyalty. Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable). What you'll bring You'll be a confident, supportive and people focused leader who thrives in a fast paced retail environment. You will also bring: Proven experience in a leadership role in retail, with oversight of floor, stock, or cash operations. A passion for beauty and the ability to coach others in product knowledge, application techniques and customer experience would be highly beneficial but not essential. Strong leadership capability with the ability to inspire, motivate, and guide a diverse team. Exceptional customer service and communication skills, with a natural ability to build rapport and deliver personalised experiences. A commercial mindset with experience driving sales performance and achieving targets. Strong organisation and time management skills, with the ability to balance multiple priorities. Experience managing ER processes such as attendance, performance concerns and disciplinary steps. Comfort using in store technology to enhance customer experience and operational efficiency. Flexibility to work evenings, weekends and holiday periods as needed. Beautiful Benefits at Sephora UK When you join Sephora, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.