Elevate Projects Ltd

Elevate Projects are working on partnership with our client, a local provider of affordable housing , to appoint an experienced Planned works surveyor to join the busy Assets team. You will be responsible for the successful delivery of the boiler upgrade programme , ensuring works are completed to agreed timescales, quality standards and budgetary requirements by the appointed contractor. Key Responsibilities Manage the delivery of a planned boiler replacement and heating upgrade programme. Undertake pre- and post-inspections of domestic properties. Prepare technical specifications, schedules of work, and cost estimates. Oversee contractor performance and ensure compliance with contract requirements. Monitor programme progress, budgets, quality standards, and KPI performance. Ensure all works comply with current legislation, regulations, and industry standards. Resolve technical issues and provide professional advice to internal stakeholders. Liaise with residents, contractors, and operational teams to ensure excellent customer outcomes. Undertake quality assurance inspections and sign-off completed works. Support reporting requirements and programme governance meetings

Elevate Projects are working in partnership with our client, a Bristol based landlord, to appoint 2 x experienced Fire Door installers/ Carpenters to join their busy newly created Fire Safety Team, overseeing all essential works within Fire Safety. You will be responsible for the installation, maintenance, and remediation of fire doors, ensuring all works are completed to the highest standards and in full compliance with current fire safety regulations. Key Responsibilities Installation of new fire doors and fire door sets. Upgrading and remedial works to existing fire doors. Fitting ironmongery including closers, hinges, locks, seals, and signage. Ensuring all fire door installations comply with relevant regulations and manufacturer specifications. Recording completed works and maintaining accurate site documentation. Working closely with site managers, surveyors, and residents where applicable. Maintaining a clean, safe, and professional working environment. Requirements Proven experience installing and maintaining fire doors. Good knowledge of fire safety regulations and standards. Experience working within occupied residential properties is desirable. NVQ Level 2 or equivalent in Carpentry & Joinery preferred. FIRAS, BM TRADA, or equivalent fire door accreditation desirable. Full UK Driving Licence. Strong attention to detail and commitment to quality workmanship. Ability to work independently and as part of a team.

We are recruiting for a motivated and detail-oriented Assistant Quantity Surveyor to join our growing team, supporting the delivery of social housing maintenance works. This role focuses on projects delivered under Schedule of Rates (SOR)-based contracts, offering an excellent opportunity to develop your commercial skills within a fast-paced and purpose-driven environment. You will assist in managing costs, valuations, and financial reporting across a portfolio of reactive and planned maintenance works, ensuring value for money while maintaining high service standards for residents. Key Responsibilities Assist in the commercial management of social housing maintenance contracts using Schedule of Rates Support the preparation and submission of valuations, applications for payment, and final accounts Measure and value works in accordance with SOR frameworks Review subcontractor quotations and assist with procurement processes Monitor project costs, variations, and financial performance Help maintain accurate records of works completed and costs incurred Liaise with operational teams, clients, and subcontractors to ensure smooth project delivery Support the preparation of cost reports and forecasts Requirements Degree or HNC/HND in Quantity Surveying or a related field (or working towards) Some experience or placement within a Quantity Surveying or commercial role (social housing or maintenance desirable) Basic understanding of Schedule of Rates contracts (e.g., NHF SOR) Strong numerical and analytical skills Good communication and interpersonal abilities Proficiency in Microsoft Excel and general IT systems Eagerness to learn and develop within a commercial environment Outstanding opportunities for growth, progression and development.

We are recruiting for a Quantity Surveyor working on repairs and maintenance contracts within the social housing sector. This role has a strong focus on the effective management and application of Schedule of Rates (SOR), ensuring accurate valuation, cost control, and value for money across maintenance works. Duties include- Manage the commercial aspects of social housing repairs and maintenance contracts Administer and apply Schedule of Rates (SOR) for pricing, valuation, and cost control of works Review and validate works orders against SOR to ensure accuracy and compliance Prepare, monitor, and control budgets, forecasts, and cash flow Value completed works and arrange payments in line with contractual terms Assess subcontractor applications, variations, and final accounts Ensure compliance with relevant contracts and client requirements Identify and mitigate commercial risks while maximising opportunities Produce accurate financial reports and cost/value reconciliations Work closely with operational teams to support efficient and cost-effective delivery Liaise with clients to resolve queries relating to SOR, variations, and valuations Candidates should have the following skills and experience- Proven experience as a Quantity Surveyor within social housing, particularly in repairs and maintenance Strong working knowledge and practical experience using Schedule of Rates (SOR) Experience working with NHF Schedule of Rates or similar frameworks (highly desirable) Understanding of various contract forms Excellent numerical, analytical, and commercial skills Ability to manage multiple workstreams in a fast-paced environment Strong communication and negotiation abilities Proficient in relevant software and Microsoft Office tools Degree-qualified in Quantity Surveying or a related discipline (or equivalent experience)

We are recruiting for an outstanding interim role for an experienced and dynamic Head of Repairs to provide senior operational and strategic leadership across our repairs service. This critical role will oversee both the Direct Labour Organisation (DLO) function for responsive repairs and voids, as well as the surveying function, ensuring a high-performing, compliant, and customer-focused service. This is an exciting opportunity for a proven leader to make an immediate impact, stabilise and enhance service delivery, and shape the future direction of the repairs function. Duties will include- Provide strategic leadership and direction for the end-to-end repairs service, including DLO operations and surveying teams Ensure all statutory and regulatory obligations are fully met, maintaining compliance at all times Oversee delivery of responsive repairs and voids services, ensuring efficiency, quality, and value for money Lead on budget management, ensuring services are delivered within agreed financial parameters Drive performance improvement, implementing robust systems, processes, and KPIs Champion a culture of outstanding customer care, ensuring high levels of resident satisfaction Work collaboratively with internal stakeholders and external partners to deliver a seamless service Provide visible, senior leadership to teams, fostering accountability, engagement, and continuous improvement A highly experienced senior leader within housing repairs, asset management, or property services Proven track record of managing DLO operations and surveying functions Strong understanding of statutory compliance requirements within social housing or a similar sector Demonstrable experience of delivering services within budget while improving performance Passionate about customer service, with a commitment to delivering excellent resident outcomes Skilled in leading change, driving transformation, and motivating multidisciplinary teams Excellent communication, stakeholder management, and problem-solving abilities This is an excellent interim opportunity for a senior leader offering excellent rates of pay and the potential for temp to perm.

We are recruiting for an experienced Estimator to join a growing team, supporting the delivery of planned and responsive maintenance contracts within the social housing sector. This is a key role responsible for producing accurate, competitive, and commercially viable cost estimates that contribute to successful project delivery and client satisfaction. Prepare detailed cost estimates for planned maintenance works (e.g. kitchens, bathrooms, roofing, voids, cyclical decorations) and responsive repairs Interpret specifications, drawings, and schedules of rates to build accurate pricing models Conduct site visits and surveys where required to assess scope and risk Liaise with clients, subcontractors, and internal teams to gather technical and commercial information Analyze tender documents and identify value engineering opportunities Build and maintain strong supply chain relationships to ensure competitive pricing Support bid submissions and contribute to tender strategies Monitor cost assumptions and maintain estimating databases Skills and experience for the role Proven experience as an Estimator within social housing, maintenance, or refurbishment sectors Strong knowledge of planned and reactive maintenance frameworks Experience working with Schedule of Rates (SOR), such as NHF or similar Commercial awareness with strong analytical and numerical skills Ability to manage multiple tenders and deadlines Proficient in estimating software and Microsoft Excel Excellent communication and negotiation skills Full UK driving licence (if site visits required)

Job Title: Contract Manager (Operations) Location: London (Hybrid working available; base at Clerkenwell) About the Role: We are seeking a highly capable Contract Manager (Operations) to strengthen the management, governance, and optimisation of operational contracts within a large, values-driven organisation. This is a high-impact role offering autonomy, visibility, and influence across a diverse housing portfolio. Reporting to the Head of Commercial Operations, you will lead the development and ongoing management of a robust contract management framework. This includes student, keyworker, market rent, co-operative, and short-life accommodation contracts. Your role will ensure contractual arrangements are effectively governed, performance-driven, and aligned with strategic objectives, while mitigating contractual, financial, legal, and reputational risks. As a trusted subject-matter expert, you will work closely with internal teams and external partners to embed clarity, accountability, and compliance. The role focuses on assurance and insight, including performance monitoring, audits, risk management, and evidence-based reporting to senior leaders and the Board. This position is ideal for someone comfortable operating in complex environments, leading through influence, and supporting executive-level decision-making while upholding core values of honesty, efficiency, accountability, respect, and trust. Key Responsibilities: Develop, implement, and maintain a comprehensive contract management framework for leases, management agreements, SLAs, and related contracts. Establish and operate governance and assurance structures for contractual performance, compliance, and risk. Provide expert guidance on contractual obligations to colleagues. Conduct audits and reviews to ensure compliance with legislation, regulation, and internal policies. Monitor provider performance against KPIs, service standards, and statutory requirements. Identify and address contractual and operational risks, leading corrective action plans. Manage relationships with partners, providers, local authorities, and internal stakeholders. Investigate and resolve contractual breaches, escalating where necessary. Lead contract variations, change control, and change-in-law activities, ensuring impacts are documented. Produce high-quality reports and insights for senior management, committees, and the Board. Drive continuous improvement in contract management processes, systems, and reporting. Requirements: Proven experience as a contract or governance professional, managing complex contractual arrangements. Strong assurance, compliance, and performance management capabilities. Ability to interpret contractual requirements and translate them into practical oversight. Analytical, influential, and credible, with the ability to challenge constructively and drive accountability. Comfortable leading without formal authority and working with multiple stakeholders. Experience in risk management, audits, and performance reporting. Ability to produce clear, evidence-based reports for senior leadership. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.

We are seeking a dedicated and detail-oriented Customer Care & Complaints Officer to manage Stage 2 complaints, ensuring a thorough, fair, and timely resolution process from start to finish. This is a key role focused on delivering high-quality outcomes while maintaining excellent customer care standards, even in complex or sensitive situations. Duties include; Take ownership of Stage 2 complaints, managing each case from initial review through to final response. Acknowledge complaints promptly and in line with service standards. Maintain accurate, detailed, and compliant records of all complaint cases, ensuring clear audit trails. Conduct thorough investigations, gathering and analysing relevant information to reach balanced decisions. Provide clear, well-reasoned written responses that address all aspects of the complaint. Liaise with internal departments and stakeholders to support effective resolution. Ensure all complaints are handled in accordance with organisational policies, procedures, and regulatory requirements. Identify trends, recurring issues, and opportunities for service improvement. Deliver consistently high levels of customer care, demonstrating empathy, professionalism, and impartiality. Desirable experience- Proven experience in complaint handling, ideally at Stage 2 or escalated level. Strong investigative and analytical skills, with attention to detail. Excellent written and verbal communication skills, with the ability to explain complex issues clearly. Ability to manage a varied caseload and work to deadlines. Confident in maintaining accurate records and using case management systems. A calm, professional approach with the ability to handle sensitive or challenging situations. Commitment to delivering excellent customer service and fair outcomes. This is working on a contract basis within an excellent working environment offiering hybrid working and competitive rates of pay.

Job Title: Property Compliance Manager (Fixed-Term Project) Location: Kent Rate: 320.33 per day (PAYE) / 421.24 per day (Umbrella) Contract Type: Fixed-term (project-based) About the Role: We are seeking a Property Compliance Manager to join a specialist project team focused on ensuring full statutory compliance across a public sector property estate. This fixed-term role is critical in identifying, rectifying, and documenting compliance issues, enabling a smooth transition to business-as-usual operations for the permanent compliance team. You will work closely with a dedicated project team, including two specialist lawyers reviewing property agreements, to ensure the organisation meets its statutory obligations. Your primary responsibilities will include conducting site inspections, identifying non-compliance areas, and managing third-party contractors to undertake remedial works. You will also maintain and update a compliance tracker to ensure all actions are documented and resolved. Key Responsibilities: Conduct detailed site inspections to assess statutory compliance across the property estate. Identify areas of non-compliance and coordinate with third-party contractors to implement remedial actions. Manage contractors to ensure timely and effective completion of compliance works. Update and maintain a compliance tracker to document progress and resolutions. Apply building pathology and M&E system knowledge to determine relevant compliance requirements for each property. Work collaboratively with the permanent compliance team to ensure seamless integration of project outcomes into ongoing operations. Utilise project management skills to monitor progress and ensure contractors meet deadlines. Requirements: Exceptional attention to detail and a methodical approach to inspections and compliance management. Comprehensive knowledge of property-related statutory compliance obligations (e.g., fire safety, asbestos, electrical, gas, and water regulations). Building pathology and M&E (Mechanical & Electrical) system knowledge to assess compliance needs. Strong project management skills to oversee contractors and ensure timely delivery of remedial works. Ability to work independently and as part of a specialist team. Willingness to travel frequently to sites across the borough (note: public transport options may be limited). Full UK driving licence and access to a vehicle are essential. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.

We are recruiting for a motivated and detail-oriented Assistant Quantity Surveyor to join our growing team, supporting the delivery of social housing maintenance works. This role focuses on projects delivered under Schedule of Rates (SOR)-based contracts, offering an excellent opportunity to develop your commercial skills within a fast-paced and purpose-driven environment. You will assist in managing costs, valuations, and financial reporting across a portfolio of reactive and planned maintenance works, ensuring value for money while maintaining high service standards for residents. Key Responsibilities Assist in the commercial management of social housing maintenance contracts using Schedule of Rates Support the preparation and submission of valuations, applications for payment, and final accounts Measure and value works in accordance with SOR frameworks Review subcontractor quotations and assist with procurement processes Monitor project costs, variations, and financial performance Help maintain accurate records of works completed and costs incurred Liaise with operational teams, clients, and subcontractors to ensure smooth project delivery Support the preparation of cost reports and forecasts Requirements Degree or HNC/HND in Quantity Surveying or a related field (or working towards) Some experience or placement within a Quantity Surveying or commercial role (social housing or maintenance desirable) Basic understanding of Schedule of Rates contracts (e.g., NHF SOR) Strong numerical and analytical skills Good communication and interpersonal abilities Proficiency in Microsoft Excel and general IT systems Eagerness to learn and develop within a commercial environment Outstanding opportunities for growth, progression and development.

We are recruiting for a Quantity Surveyor working on repairs and maintenance contracts within the social housing sector. This role has a strong focus on the effective management and application of Schedule of Rates (SOR), ensuring accurate valuation, cost control, and value for money across maintenance works. Duties include- Manage the commercial aspects of social housing repairs and maintenance contracts Administer and apply Schedule of Rates (SOR) for pricing, valuation, and cost control of works Review and validate works orders against SOR to ensure accuracy and compliance Prepare, monitor, and control budgets, forecasts, and cash flow Value completed works and arrange payments in line with contractual terms Assess subcontractor applications, variations, and final accounts Ensure compliance with relevant contracts and client requirements Identify and mitigate commercial risks while maximising opportunities Produce accurate financial reports and cost/value reconciliations Work closely with operational teams to support efficient and cost-effective delivery Liaise with clients to resolve queries relating to SOR, variations, and valuations Candidates should have the following skills and experience- Proven experience as a Quantity Surveyor within social housing, particularly in repairs and maintenance Strong working knowledge and practical experience using Schedule of Rates (SOR) Experience working with NHF Schedule of Rates or similar frameworks (highly desirable) Understanding of various contract forms Excellent numerical, analytical, and commercial skills Ability to manage multiple workstreams in a fast-paced environment Strong communication and negotiation abilities Proficient in relevant software and Microsoft Office tools Degree-qualified in Quantity Surveying or a related discipline (or equivalent experience)

We are recruiting for an experienced Estimator to join a growing team, supporting the delivery of planned and responsive maintenance contracts within the social housing sector. This is a key role responsible for producing accurate, competitive, and commercially viable cost estimates that contribute to successful project delivery and client satisfaction. Prepare detailed cost estimates for planned maintenance works (e.g. kitchens, bathrooms, roofing, voids, cyclical decorations) and responsive repairs Interpret specifications, drawings, and schedules of rates to build accurate pricing models Conduct site visits and surveys where required to assess scope and risk Liaise with clients, subcontractors, and internal teams to gather technical and commercial information Analyze tender documents and identify value engineering opportunities Build and maintain strong supply chain relationships to ensure competitive pricing Support bid submissions and contribute to tender strategies Monitor cost assumptions and maintain estimating databases Skills and experience for the role Proven experience as an Estimator within social housing, maintenance, or refurbishment sectors Strong knowledge of planned and reactive maintenance frameworks Experience working with Schedule of Rates (SOR), such as NHF or similar Commercial awareness with strong analytical and numerical skills Ability to manage multiple tenders and deadlines Proficient in estimating software and Microsoft Excel Excellent communication and negotiation skills Full UK driving licence (if site visits required)

We are recruiting for an outstanding interim role for an experienced and dynamic Head of Repairs to provide senior operational and strategic leadership across our repairs service. This critical role will oversee both the Direct Labour Organisation (DLO) function for responsive repairs and voids, as well as the surveying function, ensuring a high-performing, compliant, and customer-focused service. This is an exciting opportunity for a proven leader to make an immediate impact, stabilise and enhance service delivery, and shape the future direction of the repairs function. Duties will include- Provide strategic leadership and direction for the end-to-end repairs service, including DLO operations and surveying teams Ensure all statutory and regulatory obligations are fully met, maintaining compliance at all times Oversee delivery of responsive repairs and voids services, ensuring efficiency, quality, and value for money Lead on budget management, ensuring services are delivered within agreed financial parameters Drive performance improvement, implementing robust systems, processes, and KPIs Champion a culture of outstanding customer care, ensuring high levels of resident satisfaction Work collaboratively with internal stakeholders and external partners to deliver a seamless service Provide visible, senior leadership to teams, fostering accountability, engagement, and continuous improvement A highly experienced senior leader within housing repairs, asset management, or property services Proven track record of managing DLO operations and surveying functions Strong understanding of statutory compliance requirements within social housing or a similar sector Demonstrable experience of delivering services within budget while improving performance Passionate about customer service, with a commitment to delivering excellent resident outcomes Skilled in leading change, driving transformation, and motivating multidisciplinary teams Excellent communication, stakeholder management, and problem-solving abilities This is an excellent interim opportunity for a senior leader offering excellent rates of pay and the potential for temp to perm.

Job Title: Contract Manager (Operations) Location: London (Hybrid working available; base at Clerkenwell) About the Role: We are seeking a highly capable Contract Manager (Operations) to strengthen the management, governance, and optimisation of operational contracts within a large, values-driven organisation. This is a high-impact role offering autonomy, visibility, and influence across a diverse housing portfolio. Reporting to the Head of Commercial Operations, you will lead the development and ongoing management of a robust contract management framework. This includes student, keyworker, market rent, co-operative, and short-life accommodation contracts. Your role will ensure contractual arrangements are effectively governed, performance-driven, and aligned with strategic objectives, while mitigating contractual, financial, legal, and reputational risks. As a trusted subject-matter expert, you will work closely with internal teams and external partners to embed clarity, accountability, and compliance. The role focuses on assurance and insight, including performance monitoring, audits, risk management, and evidence-based reporting to senior leaders and the Board. This position is ideal for someone comfortable operating in complex environments, leading through influence, and supporting executive-level decision-making while upholding core values of honesty, efficiency, accountability, respect, and trust. Key Responsibilities: Develop, implement, and maintain a comprehensive contract management framework for leases, management agreements, SLAs, and related contracts. Establish and operate governance and assurance structures for contractual performance, compliance, and risk. Provide expert guidance on contractual obligations to colleagues. Conduct audits and reviews to ensure compliance with legislation, regulation, and internal policies. Monitor provider performance against KPIs, service standards, and statutory requirements. Identify and address contractual and operational risks, leading corrective action plans. Manage relationships with partners, providers, local authorities, and internal stakeholders. Investigate and resolve contractual breaches, escalating where necessary. Lead contract variations, change control, and change-in-law activities, ensuring impacts are documented. Produce high-quality reports and insights for senior management, committees, and the Board. Drive continuous improvement in contract management processes, systems, and reporting. Requirements: Proven experience as a contract or governance professional, managing complex contractual arrangements. Strong assurance, compliance, and performance management capabilities. Ability to interpret contractual requirements and translate them into practical oversight. Analytical, influential, and credible, with the ability to challenge constructively and drive accountability. Comfortable leading without formal authority and working with multiple stakeholders. Experience in risk management, audits, and performance reporting. Ability to produce clear, evidence-based reports for senior leadership. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.

About Us Our client is a provider of affordable housing in the Bristol area, committed to creating safe, healthy, and sustainable homes for our residents. We are currently seeking a Surveyor (Damp, Mould, and Condensation Specialist) to join our team on a 6-month fixed-term contract . In this role, you will help us address and resolve damp, mould, and condensation issues, ensuring our properties meet the highest standards of living. The Role As a Surveyor (Damp, Mould, and Condensation Specialist) , you will conduct detailed surveys, diagnose issues, and recommend effective solutions to improve living conditions for our residents. This is a hands-on role where you will collaborate with residents, contractors, and internal teams. Key Responsibilities: Conduct thorough surveys and inspections of properties to identify damp, mould, and condensation issues. Prepare clear and actionable reports outlining causes and recommended solutions. Work closely with contractors or DLO to ensure repairs and improvements are completed to a high standard. Monitor the effectiveness of interventions and provide follow-up support as needed. Maintain accurate records of surveys, reports, and actions taken. Ensure compliance with HHSRS health and safety regulations and housing standards. About You: Proven experience as a surveyor, with a focus on damp, mould, and condensation issues. Strong technical knowledge of building construction Excellent communication and interpersonal skills. Ability to work independently and collaboratively as part of a team. IT literate, with experience using surveying tools and housing management systems. A commitment to improving residents' living conditions and delivering high-quality service.

Job Title: Housing Officer (Permanent, Full-Time) Location: Kent Salary: 35,000 per annum (plus 1,800 car allowance) About the Role: We are seeking a dedicated and empathetic Housing Officer to join a dynamic team in Kent. This is a permanent, full-time role focused on delivering excellent housing management services to residents in the Swale and Medway areas, with potential support required across Kent and Essex. As a Housing Officer, you will be at the forefront of addressing complex housing issues, ensuring residents' wellbeing, welfare, and health and safety are prioritised. You will provide proactive, courteous, and efficient support, resolving issues in a safe and effective manner. Key Responsibilities: Deliver a high-quality housing management service, working within legal and regulatory frameworks and collaborating with multi-agency partners. Support residents in settling into their new homes and conduct regular proactive visits to ensure tenancy conditions are met and properties are well-maintained. Perform welfare checks, make safeguarding referrals, and update cases in partnership with external agencies. Proactively manage resident expectations to foster successful tenancies and positive relationships with the landlord. Handle complex cases, including pre-void inspections, viewings, and ensuring vacant homes are turned around within agreed KPIs. Assist in managing anti-social behaviour (ASB) cases and lead on resolving nuisance issues, such as neighbour disputes, through mediation and non-legal interventions. Requirements: Experience in a housing management environment, including handling nuisance, harassment, and tenancy enforcement cases. Strong knowledge of relevant housing legislation. Proven ability to follow processes, use initiative, and deliver excellent customer service. Professional curiosity to identify and support residents with complex needs. Ability to meet targets, prioritise workloads, and work under pressure with resilience. Excellent communication skills, both written and verbal, across various channels. Effective team player with strong negotiation and influencing skills. Ability to work remotely and travel efficiently; a valid driving licence and access to a vehicle are essential. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.