Ignite Recruitment Services

26 job(s) at Ignite Recruitment Services

Ignite Recruitment Services City, London
Jul 25, 2025
Seasonal
Ignite Recruitment Services have over 20 years of experience in the construction industry. We strongly believe in being of service to our clients. We make it a point to ensure that the experience candidates and clients have with us is only a positive one. The construction industry is not a 9-5 job; and neither do we subscribe to this mind set. We believe that a construction recruitment company needs to be always available on the phone or in person 24/7/36 Job Overview We are seeking a skilled Carpenter to join our team. The ideal candidate will have a strong background in various carpentry techniques and be proficient in both hand and power tools. This role involves working on diverse projects, including residential and commercial builds, ensuring high-quality craftsmanship and adherence to safety standards. Will be working on an ongoing project that has just started in Fenchurch Street, Will start off by completing hoarding Working Monday To Saturday , 8am-6pm (full 10 hours paid) , overtime and weekends available at time and a half
Ignite Recruitment Services
Jul 25, 2025
Full time
COMMERCIAL GAS ENGINEER Up to £55,000 per annum 33 days holiday (inclusive of Bank Holidays) Salary Sacrifice Pension Scheme Qualification Renewal Inclusive Company Van & Fuel Card What will you be doing? As part of our commercial heating maintenance team, our Commercial Lead Engineer will be expected to support a team of repairs and/or maintenance operatives who provide services in commercial plant rooms and dwellings, including heating installations and appliances in client properties. The successful Commercial Lead Engineer will be able to assist and advise the area team on work progress, monitor the operative s performance, and produce improvement plans where required, provide technical support, identify any training needs within the team. You will be customer focused, with good leadership and communication skills, and carry out your work in a professional manner and to a high standard in compliance with and in accordance with current regulation / legislation. What do you need? ACS qualifications - minimum of CODNCO1, CDGA1, CIGA1, CORT1, ICPN1, TPCP1. Certificate of Asbestos Awareness Training (training can be given) Gas Safety Experience of High-Volume High-pressure environments Minimum 2 years experience Previous experience in similar role Previous experience in diagnosing faults Excellent Communication Skills Excellent time management skills People Management Skills
Ignite Recruitment Services Hawkinge, Kent
Jul 25, 2025
Seasonal
Ignite Recruitment Services have over 20 years of experience in the construction industry. We strongly believe in being of service to our clients. We make it a point to ensure that the experience candidates and clients have with us is only a positive one. The construction industry is not a 9-5 job; and neither do we subscribe to this mind set. We believe that a construction recruitment company needs to be always available on the phone or in person 24/7/365. We are looking for bricklayers in Bristol, will be a mix of brick and block work. on new build flats. Need CSCS, Experience , Tools and reference. Will be working on new build flats, will be 6 MONTHS for the right candidate! must be a quick and clean trowel. Job Type: Full-time Pay: Up to £230.00 per day
Ignite Recruitment Services Guildford, Surrey
Jul 23, 2025
Full time
The role is varied, and you will be responsible for working on a range of both planned and reactive maintenance. You will manage all maintenance jobs through a mobile app and liaise with the facilities team on each site, fully supported by our team of Project Managers and wider team. Main Responsibilities • Maintain and repair electrical systems as per IET Wiring Regulations. • Support the team with major and minor maintenance tasks. • Ensure site safety, adhering to Health & Safety protocols. • Conduct risk assessments and follow safe work systems. • Collaborate with clients and on-site facility staff to ensure smooth site operations. • Complete documentation using IT and paper-based systems. Skills and experience required • City & Guilds 2330 Level 2 & 3 (or equivalent) • C&G 2391 or 2395 Inspection & Test (ideal but not necessary) • 18th Edition Wiring Regs • Gold ECS card required • Full UK Driving Licence • Clean DBS Record • Good Computer Literacy The Ideal Candidate • Strong problem-solving skills and a proactive mindset • Excellent communication skills • Good IT skills, including use of mobile devices • Experience in a commercial and/or educational environment focused on quality and compliance (desirable) Benefits • Great rates of pay available up to £35000 dependent on experience • Holiday 20 days plus Bank Holidays, rising by an additional day each year after one year s full service, up to a maximum of 25 days plus bank holidays • Amazing overtime opportunities time and a half for all evenings and Saturdays; double time on Sundays and Bank Holidays • Mobile phone • Pension scheme 3% employer and 5% employee contribution • Death in Service benefit • Company vehicle and fuel card • PPE and Uniform Provided
Ignite Recruitment Services Knaphill, Surrey
Jul 23, 2025
Seasonal
Ignite Recruitment Services have over 20 years of experience in the construction industry. We strongly believe in being of service to our clients. We make it a point to ensure that the experience candidates and clients have with us is only a positive one. The construction industry is not a 9-5 job; and neither do we subscribe to this mind set. We believe that a construction recruitment company needs to be always available on the phone or in person 24/7/365. We are looking for a capable, proactive Site Manager with strong fit - out experience to lead a residential scheme at Woking/surrey, involving the fit-out of 4 units within an already occupied building of 55 units. The successful candidate will manage all on-site activity, coordinate with contractors and suppliers, and liaise effectively and respectfully with current residents to ensure a smooth and considerate delivery of the project. A hands - on approach is highly valued for this role, as well as proficiency in Field wire construction project management software. Project Overview: 4 Units to be fitted out: 2 units are empty shells 2 units are at second fix stage Building is partially occupied (55 total units) Resident interaction and clear communication is key to the success of this project Key Responsibilities: Oversee day-to-day site operations and trades Coordinate with contractors, suppliers, and internal teams to deliver high-quality fit-outs Use Fieldwire to manage schedules, tasks, progress tracking, and documentation Act as the main on-site contact, maintaining good relationships with residents and resolving any site-related issues or concerns quickly and professionally Ensure works are completed to a high standard, safely, and within agreed timelines Maintain site cleanliness, order, and compliance with health & safety regulations Report to the project manager and provide regular updates Preferred Experience and Skills: Proven experience managing residential fit-out projects Strong communication skills, especially when liaising with residents in occupied buildings Proficiency with Fieldwire or similar project management tools A hands-on approach and willingness to assist with basic tasks on site if necessary Ability to manage multiple trades and keep works progressing smoothly Attention to detail and a problem-solving mindset Local to Woking/Surrey or surrounding area preferred Desirable: Basic trade skills (not essential but a plus) First Aid & SMSTS or SSSTS certification CSCS card
Ignite Recruitment Services Lambeth, London
Jul 23, 2025
Full time
As part of a heating maintenance team the post holder will be expected to provide a comprehensive repairs and maintenance service to domestic heating installations and appliances in client properties. You will be able to analyse, fault find and carry out repairs and services in a professional manner and to a high standard in compliance with and in accordance with current regulation / legislation. ROLE SPECIFICATION: The responsibilities that the role carries include but are not limited to the below; To service, repair, maintain and install gas appliances in client owned properties, in accordance with manufacturer s instruction and guidance. Be competent in fault diagnosis and repair of modern and traditional boilers and be able to carry out repairs to central heating systems, including fitting new pumps, motorised valves, radiators and adapting pipework as necessary. Power Flushing of heating systems Ensure the security and correct operation of plant and equipment supplied, to include vehicles, flue gas analysis meters and mobile data equipment i.e. PDA s. Ensure all certification and documentation is completed accurately and in accordance with Data Protection and Information Security regulations. Regular monitoring of first time fix and call back rates will be in place to ensure standards and service levels are maintained. Have a high level of literacy and numeracy to enable the various calculations associated with gas works to be completed along with the dissemination and relation of manufacturers instructions Have a logical and methodical approach to problem solving and fault diagnosis, and the ability to stay focused and have the mental concentration to follow a problem through to a satisfactory outcome. Have a sound knowledge of Customer Care and possess the ability to deal with potentially angry or upset people and be able to cope with the emotional demands dealing with such situations could cause. Willing and able to work as part of a team and independently showing initiative dealing with situations and completing tasks. To effectively communicate with customers to explain the correct operation of gas appliances and the importance of regularly servicing gas appliances Ability to work to deadlines and timescales and liaise with managers and customers regarding changes to schedules or appointments Be willing and able to work with and train apprentices or other personnel as required. Any other duties as may reasonably be requested by the Contract Supervisor/Manager QUALIFICATIONS ACS qualifications - minimum of CCN1, CEN1, WAT1, (CENWAT), CKR1, HTR1 & CPA1,Energy Efficiency, DAH1, Unvented Hot Water, WRAS (water supply regulations 1999) HEALTH & SAFETY Certificate of Asbestos Awareness Training Essential
Ignite Recruitment Services
Jul 22, 2025
Seasonal
Ignite Recruitment are looking for Gardeners to work for local authority in North London. Previous experience in park management, gardening or landscape gardening is essential. Driving Licennce is essential for the Lead Gardeneres. Ideally you will know how to use a ride on mower, operate a strimmer and leaf blower and have worked with hedge cutters in the past. The ability to identify plants is a must . You will need your own steel toe capped boots, be punctual, diligent, hard working and very much a team player. You will be able to identify your relevant experience with work references and demonstrate those abilities on the first day of induction. The role is temporary with an option to go permanent if you prove yourself to be hardworking and adding value to the existing Parks Maintenance team. Hours are 7.30am to 4.00pm Monday to Thursday and 7.30am to 3pm on a Friday with one hour for lunch. The role is varied and will involve: Leaf blowing, mowing grass, strimming long meadows and vegetation, litter picking, emptying bins (possible toilet cleaning on sites with public toilets) green space management, pruning hedges and bushes, plant identification and weeding of beds and containers. With good English both written and verbal as you will be completing paperwork both by hand and digitally. As you progress in the team you will be able to use more complicated machinery such a operating ride on mowers etc either practical experience or Certificate of Competence in the Safe Use of Mowers (Ride on). Ideally you would hold an NVQ in Garden Design or RHS Level 2 in Practical Horticulture or other Professional Gardening Level 2 qualifications or potentially Golf Greenkeeping Level 2. Please note: The hiring manager will conduct a short interview with selected candidates, they will then be expected to attend a short induction. This will be prior to start date. If successful a placement will be created, and a start date agreed for the worker.
Ignite Recruitment Services
Jul 18, 2025
Full time
Ignite Recruitment are looking for a Drainage and Jetting Team to perform various drainage tasks, including clearing blockages, inspecting drains, and maintaining drainage systems. This often includes using high-pressure water jetting equipment and other specialized tools. The team may also be involved in emergency call-outs and regular maintenance work. Key Responsibilities and Duties: Drain Unblocking: Clearing blockages in drainage systems using high-pressure water jetting and other methods. Drainage Inspections: Conducting CCTV surveys and other inspections to assess the condition of drainage systems. Maintenance: Performing regular maintenance tasks such as cleaning gullies, inspecting pump stations, and servicing interceptors. Equipment Operation: Operating and maintaining van-mounted jetting equipment Emergency Response: Responding to emergency call-outs . Surface Cleaning: Performing surface cleaning and remediation tasks as needed. Customer Interaction: Visiting customers' properties to assess and resolve drainage issues. Safety Compliance: Adhering to health and safety regulations and procedures when using high-powered equipment and working in confined spaces. Skills and Qualifications: Experience in drain jetting, CCTV surveys, and other drainage-related tasks. Ability to operate and maintain drainage equipment. Ability to diagnose and resolve drainage issues. Ability to work in various environments and conditions. Ability to work effectively as part of a team. Ability to communicate effectively with customers and colleagues. Understanding of health and safety regulations and procedures.
Ignite Recruitment Services
Jul 18, 2025
Full time
Ignite Recruitment are looking for a Trainee Recruitment Consultant. Ignite are one of, if not the fastest growing agencies in blue- & white-collar construction recruitment in London. We are looking for candidates that come from sales backgrounds (e.g. telesales, lettings , car sales) or construction backgrounds. As a company our values are very dear to us, and we believe in doing the right thing with both our clients and candidates. Happiness is the most important thing in life and being happy in your job should be a given and not just a dream. If are hardworking, consciences, want to not only be successful but also happy in your place of work then Ignite is the company for you. A 360 recruiter in construction recruitment manages the full recruitment lifecycle, from sourcing and interviewing candidates to securing client job briefs. They build and maintain relationships with both construction companies and skilled professionals. Their role includes business development, negotiating terms, and ensuring successful placements. Do you have a passion for always delivering a high level of service? Do you want to work in recruitment, learn the full cycle of recruitment? Are you friendly with a bubbly personality. Can you communicate with enthusiasm Can you take direction, and do you have willingness to learn? Are you confident to pick up the phone and speak to people? - This is crucial as there will be lots of cold calling Do you have interest and ability in selling services. Our ethos is that we care and with that care, we will grow anyone that wants to build a new career in recruitment. Base pay is between 22-25K with First year on target earnings between 32-38K. Our UNCAPPED commission scheme is market leading paying up to 30% We offer a great package and benefits including. Attractive and achievable bonus scheme Quarterly Social Events Weekly targets and prizes Private Medical insurance Free parking Fruit & snacks provided in the office Bonus scheme "labourer" or "hod carrier" or "construction" or "consultant" or "sales" or "recruitment" or "trainee recruitment"
Ignite Recruitment Services
Jul 17, 2025
Seasonal
Ignite Recruitment Services have over 20 years of experience in the construction industry. We strongly believe in being of service to our clients. We make it a point to ensure that the experience candidates and clients have with us is only a positive one. The construction industry is not a 9-5 job; and neither do we subscribe to this mind set. We believe that a construction recruitment company needs to be always available on the phone or in person 24/7/365. WE ARE CURRENTLY LOOKING FOR A DUSTCART CLASS 2 DRIVER Prior experience of driving waste vehicles would be beneficial although not essential. Full induction will be provided. The right candidate must be adaptable and hard working. his is a full time temporary role . The SHIFT will start at 4:30 am 36 hours paid Immediate Driving Assessment and Induction Available.
Ignite Recruitment Services
Jul 17, 2025
Full time
Job description Ignite Recruitment Services have over 20 years of experience in the construction industry. We strongly believe in being of service to our clients. We make it a point to ensure that the experience candidates and clients have with us is only a positive one. The construction industry is not a 9-5 job; and neither do we subscribe to this mind set. We believe that a construction recruitment company needs to be always available on the phone or in person 24/7/365. We are looking for a Maintenance Coordinator to manage repairs and maintenance in social housing. This role involves working with tenants, contractors, and internal teams to ensure maintenance is done on time, safely, and within budget. Key Responsibilities: Organise Repairs: Schedule and track maintenance tasks to ensure work is completed properly. Tenant Support: Be the main contact for tenants regarding repairs, keeping them informed. Contractor Management: Arrange and oversee external contractors and in-house teams. Health & Safety Compliance: Ensure all maintenance follows safety regulations, including fire safety and asbestos awareness. Record Keeping: Keep accurate records of maintenance work and contractor performance. Preventative Maintenance: Plan routine maintenance to reduce future issues. Teamwork: Work closely with multi traders, tenants and landlords. Requirements: Experience in maintenance coordination, property management, or facilities management in social housing. Knowledge of health and safety regulations and maintenance best practices. Experience managing budgets and contractors. Familiarity with reactive and planned maintenance. Familiarity with multi trades (carpentry, plastering, painting, basic plumbing and electrical works preferred) Basic knowledge of maintenance management software (preferred). If you have the skills and experience for this role, call (phone number removed) or email me with your CV "Repair planner" or "maintenance co-ord" or "repairs co-ordinate" Job Types: Full-time, Permanent Pay: £35,000.00-£40,000.00 per year Benefits: Company events Company pension Schedule: Day shift Monday to Friday No weekends Ability to commute/relocate: London N14: reliably commute or plan to relocate before starting work (required) Experience: Repair planner: 2 years (required) Work Location: In person
Ignite Recruitment Services Croydon, London
Jul 14, 2025
Full time
Ignite Recruitment Services have over 20 years of experience in the construction industry. We strongly believe in being of service to our clients. We make it a point to ensure that the experience candidates and clients have with us is only a positive one. The construction industry is not a 9-5 job; and neither do we subscribe to this mind set. We believe that a construction recruitment company needs to be always available on the phone or in person 24/7/365. We are looking for Fire Door Carpenter in North London who will be responsible for the installation, maintenance, inspection, and repair of fire doors in social housing properties, ensuring compliance with fire safety regulations and building codes. Key Responsibilities: Install, repair, and maintain FD30/FD60 fire doors and associated ironmongery in social housing properties. Carry out fire door inspections and remedial works in accordance with BM Trada / FIRAS / industry standards. Ensure all work is compliant with current fire safety legislation and building regulations. Prepare and complete job sheets, reports, and documentation using handheld or paper systems. Liaise with tenants and housing officers in a professional and courteous manner. Follow health and safety procedures on all work sites. Requirements: Proven experience as a carpenter preferably with fire door installation and maintenance. NVQ Level 2 or 3 in Carpentry and Joinery (or equivalent). FIRAS, BM TRADA, or similar fire door accreditation (desirable). Strong knowledge of fire door regulations , components, and installation techniques. Ability to work independently and manage workload effectively. Full UK driving licence (if mobile role). What We Offer: Company van and fuel card provided Weekly pay Supportive working environment Benefits: Company car Fuel Card Free parking
Ignite Recruitment Services Weybridge, Surrey
Jul 14, 2025
Full time
The role is varied, and you will be responsible for working on a range of both planned and reactive maintenance. You will manage all maintenance jobs through a mobile app and liaise with the facilities team on each site, fully supported by our team of Project Managers and wider team. Main Responsibilities • Maintain and repair electrical systems as per IET Wiring Regulations. • Support the team with major and minor maintenance tasks. • Ensure site safety, adhering to Health & Safety protocols. • Conduct risk assessments and follow safe work systems. • Collaborate with clients and on-site facility staff to ensure smooth site operations. • Complete documentation using IT and paper-based systems. Skills and experience required • City & Guilds 2330 Level 2 & 3 (or equivalent) • C&G 2391 or 2395 Inspection & Test (ideal but not necessary) • 18th Edition Wiring Regs • Gold ECS card required • Full UK Driving Licence • Clean DBS Record • Good Computer Literacy The Ideal Candidate • Strong problem-solving skills and a proactive mindset • Excellent communication skills • Good IT skills, including use of mobile devices • Experience in a commercial and/or educational environment focused on quality and compliance (desirable) Benefits • Great rates of pay available up to £35000 dependent on experience • Holiday 20 days plus Bank Holidays, rising by an additional day each year after one year s full service, up to a maximum of 25 days plus bank holidays • Amazing overtime opportunities time and a half for all evenings and Saturdays; double time on Sundays and Bank Holidays • Mobile phone • Pension scheme 3% employer and 5% employee contribution • Death in Service benefit • Company vehicle and fuel card • PPE and Uniform Provided
Ignite Recruitment Services
Jul 12, 2025
Contractor
Key Responsibilities: Assisting project & contract managers with general administration Managing diaries for site managers & senior staff Liaising with sub-contractors & handling quotations Creating & maintaining company spreadsheets Collate information for monthly payment applications Maintaining electronic filing systems Preparing site folders Tracking & updating drawings and registers Document control through various portals, including 4projects Typing letters and general correspondence Assisting the Health & Safety manager with administration tasks Preparing new starter packs Submitting weekly returns to clients Deal with client queries Creating and maintaining work progress trackers Downloading & distributing client instructions Collate information and build O & M manuals Benefits: Additional leave Company pension Employee discount Health & wellbeing programme Life insurance On-site parking Referral programme Schedule: Monday to Friday Work Location: In person
Ignite Recruitment Services Biggin Hill, Kent
Jul 09, 2025
Full time
Ignite Recruitment Services have over 20 years of experience in the construction industry. We strongly believe in being of service to our clients. We make it a point to ensure that the experience candidates and clients have with us is only a positive one. The construction industry is not a 9-5 job; and neither do we subscribe to this mind set. We believe that a construction recruitment company needs to be always available on the phone or in person 24/7/365. We are looking for an experienced Buyer to handle the purchasing of materials and services for brickwork projects. You will ensure the right materials are bought at the right time and price, helping our sites run smoothly and within budget. Main Duties: Order bricks, mortar, tools, and other materials for brickwork jobs. Find reliable suppliers and negotiate the best prices and terms. Work closely with site teams to plan what s needed and when. Keep track of orders and deliveries to make sure materials arrive on time. Look for ways to save money without reducing quality. Deal with any problems with suppliers or deliveries quickly. Keep records of purchases and prices for reporting and budgeting. Make sure all buying follows company policies and legal rules. What We re Looking For: Experience buying materials for construction projects, ideally in brickwork. Good communication and negotiation skills. Knowledge of brickwork materials and tools. Strong organisation and time management. Comfortable using spreadsheets and procurement software. Able to work well with others and under pressure. Full driving licence (if travel is needed). ("buyer" or "procurement officer" or "procurement specialist" or "purchasing manager") and ("brickwork" or "bricklaying" or "construction")
Ignite Recruitment Services
Jul 09, 2025
Seasonal
Ignite Recruitment Services have over 20 years of experience in the construction industry. We strongly believe in being of service to our clients. We make it a point to ensure that the experience candidates and clients have with us is only a positive one. The construction industry is not a 9-5 job; and neither do we subscribe to this mind set. We believe that a construction recruitment company needs to be always available on the phone or in person 24/7/365. We are looking for x7mbricklayers in Woolwich , Long term work, new build flats site. Working Monday to Friday 8am - 5pm , two half hour breaks.
Ignite Recruitment Services
Mar 08, 2025
Seasonal
Ignite Recruitment are looking for Opeartional Repair Planner. Operational planner required to support DLO repairs service as part of ERD To plan and schedule appointments / programmed works across the division to achieve maximum productivity, ensuring that suitably qualified operatives are correctly and efficiently allocated always. and Support the Management team. Monday - Friday - 9am-5pm
Ignite Recruitment Services
Mar 07, 2025
Full time
Do you want to be part of an established , rapidly growing family run company who care? Ignite recruitment are looking for x3 recruitment consultants to join them, you will be working directly with the Managing Director and Head of people who both have decades of experience between them within recruitment. We are looking for candidates with experience that have experience within construction or looking to move on from a sales role who are driven and determined to succeed . This role is ideal for someone with a strong desire to learn, excellent communication skills, and a passion for building relationships. Key Requirements: Strong communication and interpersonal skills, with the ability to build relationships both over the phone and in person. Motivated, driven, and eager to learn in a fast-paced, results-oriented environment. Ability to multitask, prioritize, and manage time effectively. Basic knowledge of recruitment or an interest in starting a career in recruitment is advantageous but not essential. Positive attitude, a team player with the ability to work independently when required. Benefits: Full training and ongoing development opportunities. Competitive salary with UNCAPPED COMMISSION! (Upto 25%) Opportunity for career progression within a growing company. A supportive and collaborative working environment. Regular team-building activities and social events. (Our most being Ascot , day at the races ) 20 days holiday, plus public holidays. How to Apply: If you are ready to kickstart your career in recruitment and join a fast-growing, energetic team, apply now by sending your CV and a cover letter explaining why you would be a great fit for the Trainee Recruitment Consultant role at Ignite Recruitment. Ignite Recruitment is an equal opportunities employer and values diversity in its workforce. We encourage applications from all backgrounds. "Labourer" or "construction" or "recruitment" or 蘸" or "trainee consultant" or "resourcer"
Ignite Recruitment Services
Mar 07, 2025
Full time
Ignite Recruitment are looking for Estate Service Operatives to work in Enfield and Edmonton. You will need a driving licence and DBS check . The working days are Monday - Friday from 7am-3pm, weekend work may occasionally be available - this is optional and comes with an enhanced pay rate. Their Estates Services team look after all Housing Estates, keeping the areas safe and clean for their residents Key responsibilities will include: Sweeping and/or washing of all communal staircases, foyers, balconies, passages, courtyards, car parks, hard standing areas, chute chamber rooms and refuse storage rooms. Cleaning and/or washing of lift car floors and walls, lamp shades and diffusers, estate signs, estate furniture and other such communal fixtures and fittings as may be prescribed. Remove any extraneous matter, including sharps and other drug related materials, dog waste etc. from all areas of the estate in accordance with agreed schedules, frequencies and methods, ensuring compliance with Health and Safety guidelines. Remove and cleanly dispose of any overspill in refuse container storage rooms Check refuse chutes and unblock if possible, and if not possible report blockage. Empty and clean estate litter bins and other waste receptacles. Remove treated weeds and other plant material as required from hard standing areas. Identify and report any health and safety issues and repairs. Identify improvements to public realm areas, working closely with Neighbourhood Officers. Bulk rubbish removal.
Ignite Recruitment Services
Mar 07, 2025
Contractor
The Disrepair Lead will lead the response to housing disrepair claims, ensuring compliance with legal and regulatory requirements while delivering high-quality housing repairs. The role involves managing a team, liaising with legal representatives, contractors, and tenants, and implementing proactive strategies to minimise disrepair cases. Key Responsibilities: Disrepair Case Management: Oversee the management of disrepair claims, ensuring cases are handled efficiently and in accordance with legal protocols (e.g., Housing Act 1985, Landlord and Tenant Act 1985, and Homes (Fitness for Human Habitation) Act 2018). Act as the main point of contact for legal disrepair claims, working closely with solicitors, surveyors, and external consultants. Ensure accurate record-keeping and case tracking to support robust defence strategies and claim resolution. Conduct investigations into disrepair complaints, liaising with tenants, legal representatives, and internal teams. Repairs & Maintenance Coordination: Work closely with maintenance teams and contractors to ensure repairs are carried out promptly and to a high standard. Monitor key performance indicators (KPIs) to track case progress and ensure repairs are completed within agreed time frames. Ensure disrepair-related works align with the organisation's asset management and planned maintenance strategy. Legal & Compliance: Ensure all disrepair claims comply with Pre-Action Protocol for Housing Conditions Claims (England) and other relevant legislation. Manage legal risks by proactively addressing potential disrepair issues before they escalate into claims. Provide expert advice and training to internal teams on disrepair legislation, best practices, and tenant rights. Tenant Engagement & Communication: Act as a key liaison between the housing provider and tenants to resolve disputes amicably where possible. Ensure effective communication with residents regarding repair time lines and case progress. Develop strategies to improve customer satisfaction and reduce disrepair claims. Person Specification: Essential: Experience in managing housing disrepair claims in a social housing or property management setting. Strong knowledge of housing legislation, compliance requirements, and repair obligations. Ability to liaise with legal teams, contractors, and residents professionally. Excellent problem-solving skills with a proactive approach to resolving disputes. Strong organisational and project management skills.