Brook Street Social Care

Support Team Leader / Service Manager North Tyneside - NE28/NE29 6 Bed Supported Living Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: 30,000 - 32,000 per annum We are looking for a motivated and experienced Support Team Leader / Service Manager to oversee our 6 bed supported living service in North Tyneside. The service supports people with learning disabilities, mental health needs, complex needs, and some mobility issues, helping them live as independently as possible in a safe, supportive environment. This is a fantastic opportunity for an experienced leader who is passionate about quality care and empowering others. Key Responsibilities Lead and inspire a team of support staff, ensuring high standards of care and support are delivered consistently. Supervise, mentor, and develop staff to promote a culture of continuous learning. Oversee recruitment, training, and workforce development. Ensure compliance with CQC regulations, internal policies, and sector best practice. Build positive relationships with individuals, families, and external professionals. Monitor, review, and update care plans to meet individual needs. Manage budgets, resources, and administrative tasks effectively. About You Proven experience in a supervisory or management role within a CQC-regulated service . Strong leadership and team development skills. Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards/completion supported). Knowledge of CQC standards, safeguarding, and best practice in supported living. Full UK driving licence and access to a vehicle. Benefits Career progression and professional development opportunities Comprehensive training and ongoing support Pension scheme Employee Assistance Programme (EAP) If you are passionate about making a real difference in the lives of individuals with learning disabilities and want to lead a committed, values-driven team, we would love to hear from you

Service Managers - Adults Learning Disabilities Permanent, Full time, Blackpool area. Exciting new opportunity has arisen for a Service Manager to lead and support a team to provide support to adults with learning disabilities and complex needs. Working for an established organisation who provide support to vulnerable people with complex needs and learning disability across England, we are seeking a skilled Service Manager to oversee services in Blackpool & St Ann's areas. Job Responsibilities Lead and support a team of staff to ensure the compliance and safe service for adults with complex needs, learning disability and some mental health issues. Assist in the onboarding and training of new team members, fostering a positive and engaging team culture. Provide support to your team within 1-1s and supervisions and ensure all performance processes are met in line with CQC legislation. Ensure that audits, risk assessments are updated and support plans. Be flexible to work and support on shift where required working Monday to Friday and some occasional weekends where needed. Be flexible to participate in the on call system Required Skills & Qualifications Proven experience leading teams within a supported living environment for adults with learning disabilities. Excellent communication and interpersonal skills, with the ability to motivate and inspire a team. Strong organisational skills and the ability to manage multiple priorities effectively. Experience with supporting your teams in regular supervisions Ideally hold your Level 5 in Leadership & Management or working towards this. Minimum Level 3 in Health & Social Care Previous management and leadership experience and knowledge of all CQC related legislation. Car driver ideally, with access to your own vehicle. Flexible, with a positive attitude and person centred approach. Benefits: Collaborative and team focused culture Support with training and Induction and career progression opportunities Competitive salary Rewards and Incentives and company award ceremonies. If you believe you meet the criteria and have the passion and drive to step into a new challenge in your career please apply now !

Team Leader - 2 Bedded Children's Residential Complex EBD Home Location: Levenshulme, Greater Manchester Salary: 14.17 - 15 per hour / 29,473.60 - 31,200 per annum + 30 per sleep Hours: Full-time, Permanent Shifts: 1 on 2 off Brook Street Social Care , in proud partnership with a respected children's residential care provider in Levenshulme, Greater Manchester , is recruiting for an experienced and dedicated Team Leader to join their compassionate and growing team. About the Role: As a Team Leader , you will play a pivotal role in supporting young people with emotional and behavioural needs in a nurturing, safe, and structured environment. You will lead a team of residential support workers, ensuring the highest quality of care is consistently delivered while promoting positive outcomes for the children and young people in your care. Key Responsibilities: Support the Registered Manager in the day-to-day running of the home Lead, mentor, and supervise a team of care staff Ensure all safeguarding, compliance, and quality standards are met Support the development and implementation of individual care plans Build trusting relationships with children, families, and professionals Be part of the on-call rota and cover shifts when required Requirements: Level 3 Diploma in Residential Childcare (or equivalent) - essential Previous experience in a senior or team leader role within a children's residential setting Strong leadership, communication, and organisational skills A genuine passion for making a difference in young people's lives Ability to work flexibly, including evenings, weekends, and sleep-in shifts Enhanced DBS (or willingness to undergo one) What's on Offer: Ongoing training and professional development Supportive leadership and clear progression pathways A chance to work for an organisation that truly values its staff and the children they care for Ready to take the next step in your career and make a real difference? Apply today at Brook Street Social Care for more information. Good luck!

Family Support Worker Salary: 28,000 Location: Stunning residential Family Assessment Centre with 8 self-contained apartments Hours: 13 shifts over a 4-week rota (6 nights / 7 days, includes every other weekend) Shift Times: Days - 8:00am to 8:30pm Nights - 8:00pm to 8:30am Important Requirement This role requires a access to your own vehicle , as the service is based in a remote rural location with limited public transport. About the Service This is a specialist Family Assessment Centre in Worcestershire. The service adopts a strength based therapeutic approach with the aim of empowering parents to safely care for their children in the long term. The service believes that, with the right support, everyone is capable of change and everyone deserves the opportunity to make those changes. The aim is to provide robust, fair and evidenced based assessments with the child's welfare and safety at the centre of all decision making. Family Support Workers work a shift pattern which includes day and night shifts, each shift is 12.5 hrs. Family Support Workers will support and observe parent's interactions with their children and provide feedback in a sensitive, non-judgmental manner. Whilst thinking about each parent's individual needs you will encourage, role model and empower parents to meet their child's physical and emotional needs. You will be expected to record accurate and objective records which will be used to inform the parenting assessment. The records you complete are legal documents which will be submitted as evidence to the Family Court. You will be trained to adopt a trauma informed PACE approach (Playfulness, Acceptance, Curiosity and Empathy) and apply these principles in your daily practice with families and colleagues. Who We Are Looking For The service is looking to appoint passionate and committed Family Support Workers who can quickly engage and build positive relationships with parents. Some experience of working with children and families is essential. Individuals with strong transferable skills from care, health, education, early years, community work, supported housing or similar roles are strongly encouraged to apply. Essential Skills & Competencies Communication & Interpersonal Skills Ability to build trusting, non-judgmental relationships with families Clear, confident communication with parents, colleagues, and external professionals Active listening and empathy Safeguarding & Risk Awareness Understanding of safeguarding principles for children, parents, and vulnerable adults Ability to identify and report concerns appropriately Confidence in following policies and escalation procedures Support & Parenting Guidance Ability to support new parents with routines, attachment, child development and household management Understanding of (or willingness to learn) parenting assessments and observational recording Confidence in offering practical guidance and emotional support Record Keeping & Reporting Strong written skills for completing reports, logs, and assessments Ability to maintain accurate, timely, and confidential documentation Basic IT competency Problem-Solving & Decision-Making Able to remain calm in challenging or crisis situations Uses sound judgement when working with vulnerable families Adapts support plans based on changing needs Teamwork & Professionalism Works collaboratively with colleagues in a 24/7 staffed environment Reliable, punctual, and consistent Represents organisational values and maintains professional boundaries Organisational & Time-Management Skills Can prioritise tasks during busy day and night shifts Able to balance support, observations, documentation, and safeguarding responsibilities Good self-management when working independently Flexibility & Resilience Able to work long shifts (12.5 hrs) including nights and alternate weekends Emotionally resilient and able to manage difficult or sensitive situations Comfortable working with families experiencing substance misuse, MH concerns, or domestic abuse Transferable Experience (if not from CYP) Experience in social care, supported housing, mental health, education, community work, customer-facing roles, or other support-based environments Values & Mindset Compassionate, patient, and person-centred What We Offer 28,000 salary Private healthcare 25 days annual leave + bank holidays Birthday day off Employee Assistance Programme Free parking on site Electric vehicle charging points Use of pool car when supporting families within the setting

Senior Tenancy & Support Officer Nottingham NG3 14 per hour Monday to Friday 9:00am - 4:30pm (7 hours per day, 30-minute unpaid lunch) About the Service This role is based within a 33-bed supported accommodation service for young refugees in Nottingham. Residents may experience language barriers and present with complex or emerging support needs. The service operates within a structured housing and regulatory framework, requiring high levels of professionalism, safeguarding awareness, and accurate record keeping. You will work as part of a team to ensure residents receive high-quality, person-centred housing support while progressing towards independence and sustainable move-on accommodation. The Role We are seeking an experienced Tenancy & Support Officer who can confidently manage both housing administration and structured support responsibilities. This role requires someone who can independently: Conduct tenancy sign-ups and explain tenancy agreements Submit and manage Housing Benefit and Universal Credit housing element claims Create person-centred support plans from scratch Develop detailed risk assessments from scratch Manage an individual caseload This is not a generic support worker position we are looking for someone confident in documentation, housing processes, and structured support delivery. Key Responsibilities Tenancy & Housing Management Conduct new tenancy sign-ups and clearly explain tenancy agreements and scheme policies Submit new Housing Benefit claims and manage ongoing Universal Credit housing element cases Liaise with local authorities regarding benefit queries or delays Support residents in understanding rent liabilities and preventing arrears Complete property inventory checks at move-in Assist with monitoring housing-related payments Assessments, Support Planning & Risk Management Conduct full initial needs assessments upon admission Create comprehensive, person-centred support plans from scratch Develop detailed and dynamic risk assessments from scratch Regularly review and update support plans and risk documentation Set outcome-focused goals with residents Ensure all documentation is accurate, compliant, and audit-ready Caseload & Resident Support Manage an individual caseload of residents Deliver structured keywork sessions Provide guidance, advocacy, and appropriate signposting Support residents experiencing language and cultural barriers Promote independence and move-on planning Safeguarding & Compliance Follow safeguarding policies and escalation procedures Respond appropriately to incidents and crisis situations Always maintain professional boundaries Ensure GDPR and confidentiality compliance Record and escalate notifiable incidents accurately Administration & Scheme Support Maintain accurate and confidential case management records Update internal systems daily Ensure files and documentation are inspection-ready Contribute to service monitoring and performance reporting Support the efficient day-to-day running of the scheme Essential Skills & Experience Proven experience within supported housing, housing support, or social care Experience signing up customers to new tenancy agreements Proven experience submitting Housing Benefit claims and/or managing Universal Credit housing element claims Demonstrable experience creating person-centred support plans independently from scratch Demonstrable experience completing risk assessments independently from scratch Experience managing a structured caseload Strong safeguarding knowledge Excellent written documentation and IT skills Ability to work within a multi-agency and legislative framework Enhanced DBS required Personal Attributes Compassionate and person-centred Organised and process-driven Professional with clear boundaries Resilient and solution-focused Committed to achieving positive outcomes for residents

Job Title: Outreach Worker - Young People's Independence Location: Slough/Windsor Reports to: Service Manager Contract Type: Part-Time (10/15/20 hours per week dependent on availability) Standard Hours: Flexible working pattern, to be agreed between Young Person and Key Worker primarily operating between 9am-5pm Monday to Friday (this may vary dependent on the young persons schedule) Job Purpose To provide high-quality outreach support to young people aged 16-25, empowering them to develop the skills, confidence, and resilience needed to live independently. The Outreach Worker will deliver person-centred support in the community, helping young people overcome barriers related to housing, education, employment, health, and wellbeing. This role will offer flexibility, and in return, requires full commitment, in order to achieve positive outcomes for the young people we support. This role is a case manager position, and as such, is ideal for candidates who are seeking flexible work, but are able to work alone. The outreach work will be planned, and agreed between the successful candidate, and the young people. This role could be ideal for students, parents, and even candidates who are on 20 hour per week visas. The role offers a certain level of autonomy, and flexibility, as the hours are planned by you and the young person. The hours of support can span from monday to sunday dependent on the young persons availability. Key Responsibilities Deliver tailored, one-to-one outreach support to young people in their homes and community settings. Support young people to develop independent living skills, including budgeting, cooking, tenancy management, and maintaining a safe home environment. Assist young people to access education, training, employment, and volunteering opportunities. Provide guidance on housing options, benefits, and accessing relevant services. Identify any areas of support, and signpost relevant multi agencies, under guidance of the service manager Develop and implement person-centred support plans with clear goals and regular reviews. Promote positive mental health and emotional wellbeing. Advocate on behalf of young people with external agencies and professionals. Maintain accurate and up-to-date case records in line with organisational policies. Safeguard and promote the welfare of young people, following all safeguarding procedures. Participate in team meetings, supervision sessions, and ongoing professional development. Person Specification Essential: Experience working with young people, particularly those facing vulnerability or disadvantage. Knowledge of issues affecting young people (e.g., homelessness, care experience, mental health, substance misuse, unemployment). Ability to build trusting, professional relationships. Strong communication and organisational skills. Ability to work independently and manage a caseload effectively. Understanding of safeguarding and professional boundaries. Ability to commute across SL1, SL2, SL3, SL4 and SL6 postcode areas, in order to facilitate sessions Desirable: Experience in outreach or community-based support. Knowledge of local services and process of referrals to multi-agency provisions If this role seems like something you want to know more about, please hit the apply button now and upload your CV!

Senior Therapeutic Care Worker Location: Corse Lawn, Gloucester Salary: 36,000 per annum Hours: 39 per week (including shifts, weekends and sleep-ins) Reports to: Registered Manager / Deputy Manager About the Role We are seeking an experienced and resilient Senior Therapeutic Care Worker to join a nurturing children's residential home supporting up to 5 girls aged 8-13 who have experienced traumatic early life events. This is a leadership role within the home. You will oversee shifts, guide staff practice and help create a safe, loving and therapeutic environment where children can feel secure, valued and able to thrive. Key Responsibilities Lead and oversee daily shifts, ensuring structure and consistency Allocate tasks and provide clear handovers between teams Support children with morning and evening routines Complete reports, key work sessions and professional correspondence Plan and coordinate after-school and weekend activities Monitor health, wellbeing and safeguarding concerns Ensure all recording is completed in line with regulatory standards Support waking night staff during sleep-ins (14 sleep-ins over 6 weeks) Work collaboratively with families, schools and external professionals Therapeutic Approach The home operates as a Therapeutic Community using the PACE model of practice. You will: Put the child at the centre of every decision Apply therapeutic principles consistently Role model positive behaviour and high-quality childcare practice Lead your team calmly and confidently, even in challenging situations Additional Senior Responsibilities Support and mentor new staff Contribute to staff supervisions and development Manage petty cash appropriately Contribute to reflective practice and continuous improvement Lead confidently during weekends with on-call management support Requirements Experience in Residential Child Care (essential) Level 3 Diploma in Residential Childcare (preferred) Strong understanding of safeguarding and relevant legislation Resilient, calm and able to maintain professional boundaries Self-reflective and committed to development Full UK manual driving licence (essential) Ability to meet shift pattern including sleep-ins

Support Worker - Children and Young People (Residential Care) Location: Newcastle Company: Brook Street About the Role Brook Street is recruiting Support Workers - Children and Young People to join a dedicated and supportive team within a residential care setting. This is a rewarding opportunity to make a real difference in the lives of children and young people who have experienced trauma, loss, or instability. Six month's care experience is essential for this role. You will play a vital part in supporting the physical, emotional, and social needs of children and young people, working collaboratively with colleagues, families, and external professionals. The role also includes transporting children and young people to school, appointments, and activities. Key Responsibilities Provide day-to-day care in line with individual care plans Create a safe, nurturing, and stimulating environment Support education, recreation, and personal development Implement behaviour management and therapeutic approaches Safeguard and promote the welfare of children and young people Maintain accurate records and documentation Participate in team meetings, reflective practice, and ongoing training Work a flexible rota, including evenings, weekends, and sleep-in shifts Essential Requirements Right to work in the UK Ability to pass enhanced DBS and safeguarding checks Ability to work shift patterns Emotional resilience and the ability to remain calm under pressure Reliable, flexible, and committed to child-centred care Physically able to meet the demands of the role Previous experience supporting children, young people, or families Desirable Experience or understanding of residential childcare NVQ Level 3 Children and Young People / Level 3 Diploma in Residential Childcare Recognised social work qualification Ability to work effectively with families and external agencies Personal Qualities We are looking for individuals who demonstrate: Emotional resilience and self-regulation Reliability and consistency Strong professional boundaries Reflectiveness and willingness to learn Confidence working as part of a team A genuine commitment to safeguarding and child-centred care What We Offer Full training and clear development pathways Structured induction with protected shadowing Regular supervision, debriefs, and reflective practice A supportive, values-driven team culture Access to external professional consultations Strong focus on staff wellbeing and safe working practices How to Apply For more information or to apply, please contact: Mark Whiteley (phone number removed) This is an excellent opportunity to build a career in residential childcare while making a meaningful and lasting impact on the lives of children and young people.

Senior Therapeutic Care Worker Location: Malvern Salary: 36,000 per annum Hours: 39 per week (including shifts, weekends and sleep-ins) Reports to: Registered Manager / Deputy Manager About the Role We are seeking an experienced and resilient Senior Therapeutic Care Worker to join a nurturing children's residential home supporting up to 5 girls aged 8-13 who have experienced traumatic early life events. This is a leadership role within the home. You will oversee shifts, guide staff practice and help create a safe, loving and therapeutic environment where children can feel secure, valued and able to thrive. Key Responsibilities Lead and oversee daily shifts, ensuring structure and consistency Allocate tasks and provide clear handovers between teams Support children with morning and evening routines Complete reports, key work sessions and professional correspondence Plan and coordinate after-school and weekend activities Monitor health, wellbeing and safeguarding concerns Ensure all recording is completed in line with regulatory standards Support waking night staff during sleep-ins (14 sleep-ins over 6 weeks) Work collaboratively with families, schools and external professionals Therapeutic Approach The home operates as a Therapeutic Community using the PACE model of practice. You will: Put the child at the centre of every decision Apply therapeutic principles consistently Role model positive behaviour and high-quality childcare practice Lead your team calmly and confidently, even in challenging situations Additional Senior Responsibilities Support and mentor new staff Contribute to staff supervisions and development Manage petty cash appropriately Contribute to reflective practice and continuous improvement Lead confidently during weekends with on-call management support Requirements Experience in Residential Child Care (essential) Level 3 Diploma in Residential Childcare (preferred) Strong understanding of safeguarding and relevant legislation Resilient, calm and able to maintain professional boundaries Self-reflective and committed to development Full UK manual driving licence (essential) Ability to meet shift pattern including sleep-ins

Residential Support Worker Coalbourne Lane, Stourbridge 12.93 per hour 50 per sleep-in 24-hour shifts available (including sleep-ins) We are currently recruiting Residential Support Workers to join a specialist residential college setting supporting young people aged 16-21 with learning disabilities, mental health needs and some challenging behaviours. This is a rewarding opportunity to support students outside of the classroom environment, helping them develop essential life skills and independence in preparation for adulthood. About the Setting Residential provision for young people aged 16-25 Supporting students in education with special learning needs (LD, MH, some challenging behaviour) Capacity for 44 service users Sixth form provision Part of a group of 3 specialist colleges Ofsted inspection due Key account for temporary staff Free on-site parking This is a residential environment (NOT classroom-based support). The Role As a Residential Support Worker, you will be part of a team home providing structured, consistent and person-centred support to students living within the residential setting. Your role is focused on supporting young people to build confidence, resilience and practical life skills in readiness for independent living. Key Responsibilities: Supporting young people aged 16-21 within the residential homes Assisting with daily living tasks including cooking, budgeting, laundry and personal organisation Supporting morning routines and preparing for college Welcoming and supporting students when they return from college Supervising homework sessions and structured evening activities Promoting emotional wellbeing and positive behaviour management Supporting individuals with learning disabilities and challenging behaviours Encouraging independence, choice and social inclusion Recording daily notes, safeguarding concerns and incident reports Working in line with safeguarding policies, Ofsted standards and internal procedures Contributing to risk assessments and behaviour support strategies Working collaboratively with colleagues and external professionals This is a hands-on role that requires resilience, empathy and strong communication skills. You must be able to remain calm under pressure and build positive, trusting relationships. Shift Patterns Day Shifts: 8:00am - 3:00pm 8:00am - 4:00pm 10:00am - 3:00pm 8:00am - 10:00pm Night Shifts: Sleep-in: 10:00pm - 7:00am ( 50 per sleep) 7:00am - 9:00am (waking support) 24-hour shifts available including sleep-ins. Requirements Experience supporting young people or adults with learning disabilities Experience managing challenging behaviour MAPA training preferred (especially for temporary staff) Understanding of safeguarding practices Flexible and reliable approach to shift work Strong teamwork and communication skills Benefits 12.93 per hour 50 per sleep-in Flexible shift patterns Free on-site parking Opportunity to work within a specialist and supportive residential setting Ongoing temporary opportunities

Children's Residential Support Worker Salary: 26,409- 29,030 pro rata Sleep-in rate: 89.73 Hours: 37 hours per week, Permanent Applicants must have the unrestricted right to work in the UK Are you passionate about supporting children and young people in Middlesborough? We are looking for a dedicated Children's Residential Support Worker to join our team in a small, nurturing home for children who cannot currently live with their families. As a Children's Residential Support Worker , you will provide high-quality care that meets the physical, emotional, social, and developmental needs of children with complex emotional and behavioural challenges, mental health disorders, and additional needs. You'll be part of a team committed to therapeutic approaches and restorative practices, helping children thrive in a safe and supportive environment. Requirements: QCF Level 3 Diploma in Residential Childcare (or willingness to undertake) Experience working with children and young people Understanding of child development and challenging behaviour Positive attitude and ability to build relationships Willingness to work unsocial hours including weekends, nights, and bank holidays If you're ready to make a difference as a Children's Residential Support Worker , apply now and join a team that truly cares