At Contentful, we are always searching for top candidates to join our global team of Customer Success Managers. We are particularly interested in individuals with experience in the DACH, Nordics, French, or Southern EMEA regions. This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. In the first instance, a recruitment team member will be in touch to discuss your profile and explain more about Contentful. As a Customer Success Manager, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the customers' voices internally by driving continuous feedback into our product and customer teams. What to expect? Build and own relationships across an entire book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20 Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals Fluent written and verbal communication skills in at least one European Language is a huge plus - German, Swedish, French, Spanish, etc. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time !A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Company paid parental leave to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the " Contentful's Candidate Privacy Notice " and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Jul 09, 2025
Full time
At Contentful, we are always searching for top candidates to join our global team of Customer Success Managers. We are particularly interested in individuals with experience in the DACH, Nordics, French, or Southern EMEA regions. This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. In the first instance, a recruitment team member will be in touch to discuss your profile and explain more about Contentful. As a Customer Success Manager, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the customers' voices internally by driving continuous feedback into our product and customer teams. What to expect? Build and own relationships across an entire book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20 Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals Fluent written and verbal communication skills in at least one European Language is a huge plus - German, Swedish, French, Spanish, etc. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time !A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Company paid parental leave to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the " Contentful's Candidate Privacy Notice " and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
About the Opportunity In today's digital-first world, content is the customer experience. As an individual or business, you interact through content, differentiate using content, and achieve your goals with content. Content is what powers every single experience throughout our day. The User Experience team empowers builders to compose awesome content experiences through platform collaboration using a diverse range of products tailored to their needs. As a Sr. Product Designer (f/m/d), you will work with a cross-functional team to discover, define, and deliver experiences that empower development teams to efficiently collaborate, build fast, and release safely. If you combine a passion for problem-solving and systems design with solid interaction and UI design skills, this role may be a good fit. You should be keen to facilitate user research studies and team workshops and have experience working with design systems. You'll join a design guild of passionate design generalists who enjoy continuous learning and the opportunity to impact the product and the organization in a meaningful way. What to expect? You'll be a key player in your cross-functional product development team and contribute to initiatives to make your product team and the design guild more successful. Deeply understand user needs, cultivating empathy across stakeholders and collaborators to ensure user-centered outcomes. Lead and facilitate discovery workshops, fostering creativity, alignment, and AI-driven ideation within the team. Explore solutions from multiple perspectives, championing the user's voice throughout the process. Deliver high-quality artifacts such as user journeys, concept maps, UI mockups, and prototypes. Shape team goals and success metrics that align with business objectives and deliver measurable impact. Contribute to the definition of stories and requirements, ensuring clarity and shared understanding. Represent your team's work effectively, whether through presentations to business stakeholders or collaborative discussions. Run experiments and user testing and improve the user experience through iteration, exploring innovative solutions that push the boundaries of our user experience. Collaborate with Product Designers across the organization to raise the quality bar and evolve our craft. Experience designing Generative AI solutions is an important plus. What you need to be successful Minimum 5 years of experience. Self-starter and organized, showcasing a proactive attitude. Open to trade-offs and negotiation. Comfortable navigating ambiguity and capable of adding clarity to the table. Strong conceptual skills to design for complex scenarios. Strong communicator and user advocate. Comfortable communicating with company leadership. Experience working with design systems and solid knowledge of interaction patterns. Experience with user research and testing. Experience in meeting and workshop facilitation. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences. Full-time employees receive Stock Options for the opportunity to share in the success of our company. Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time ! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days. Time off to care for and focus on your growing family. Use your personal annual education budget to improve your skills and grow in your career. Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties. An annual wellbeing stipend to care for your physical, financial, or emotional health. A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Feb 21, 2025
Full time
About the Opportunity In today's digital-first world, content is the customer experience. As an individual or business, you interact through content, differentiate using content, and achieve your goals with content. Content is what powers every single experience throughout our day. The User Experience team empowers builders to compose awesome content experiences through platform collaboration using a diverse range of products tailored to their needs. As a Sr. Product Designer (f/m/d), you will work with a cross-functional team to discover, define, and deliver experiences that empower development teams to efficiently collaborate, build fast, and release safely. If you combine a passion for problem-solving and systems design with solid interaction and UI design skills, this role may be a good fit. You should be keen to facilitate user research studies and team workshops and have experience working with design systems. You'll join a design guild of passionate design generalists who enjoy continuous learning and the opportunity to impact the product and the organization in a meaningful way. What to expect? You'll be a key player in your cross-functional product development team and contribute to initiatives to make your product team and the design guild more successful. Deeply understand user needs, cultivating empathy across stakeholders and collaborators to ensure user-centered outcomes. Lead and facilitate discovery workshops, fostering creativity, alignment, and AI-driven ideation within the team. Explore solutions from multiple perspectives, championing the user's voice throughout the process. Deliver high-quality artifacts such as user journeys, concept maps, UI mockups, and prototypes. Shape team goals and success metrics that align with business objectives and deliver measurable impact. Contribute to the definition of stories and requirements, ensuring clarity and shared understanding. Represent your team's work effectively, whether through presentations to business stakeholders or collaborative discussions. Run experiments and user testing and improve the user experience through iteration, exploring innovative solutions that push the boundaries of our user experience. Collaborate with Product Designers across the organization to raise the quality bar and evolve our craft. Experience designing Generative AI solutions is an important plus. What you need to be successful Minimum 5 years of experience. Self-starter and organized, showcasing a proactive attitude. Open to trade-offs and negotiation. Comfortable navigating ambiguity and capable of adding clarity to the table. Strong conceptual skills to design for complex scenarios. Strong communicator and user advocate. Comfortable communicating with company leadership. Experience working with design systems and solid knowledge of interaction patterns. Experience with user research and testing. Experience in meeting and workshop facilitation. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences. Full-time employees receive Stock Options for the opportunity to share in the success of our company. Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time ! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days. Time off to care for and focus on your growing family. Use your personal annual education budget to improve your skills and grow in your career. Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties. An annual wellbeing stipend to care for your physical, financial, or emotional health. A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
About the Opportunity Our Solution Strategist - Value Engineers are strategic partners to both our sales organization and enterprise customers, driving business value realization across digital transformation initiatives. They own the creation and delivery of compelling value narratives, ROI/TCO frameworks, and business cases that align Contentful's solutions with customer success. Value Engineers collaborate with C-level stakeholders globally, helping visionary brands quantify and achieve their digital experience ambitions through our enterprise content platform, personalization, and ecosystem solutions. What to expect? Lead the development and delivery of strategic value assessments, ROI models, and business cases that demonstrate the transformative impact of our digital experience solutions, working directly with enterprise customers to quantify both financial and operational benefits. Partner closely with Sales, Solution Engineering, and Customer Success teams to create comprehensive value frameworks, while engaging with Product and Marketing to align customer value stories with our market positioning and product roadmap. Drive customer investment decisions by articulating clear value propositions, establishing measurable success metrics, and developing multi-year value plans that demonstrate the strategic impact of our digital experience platform. What you need to be successful Experience with Solution Selling and/or Value-based selling techniques at cloud-native SaaS companies and/or legacy digital technology providers. 10+ years experience in sales as a Value or Solution Engineer/Architect/Consultant, or similar role. Familiarity with Value Engineering methodologies, building and communicating ROI and TCO assessments for digital brands related to digital transformation strategies. Proven ability in customer-facing collaboration and business case creation with C-level executives and financial decision-makers for digital experience and digital marketing platform investments. Broad and deep knowledge of digital experience and marketing technology landscape, and ability to articulate the importance and impact of various elements that typically exist within an enterprise. This may include (but is not limited to) CMS, DAM, CRM, CDP, Commerce, Testing and Analytics, Personalization, etc. Highly desired: Track record of developing value engineering frameworks and scalable methodologies within a sales-lead organization. Experience working with Content Management, Digital Experience, Personalization or similar platforms. Understanding of the core concepts of MACH products, composable architectures, and how they relate to Contentful's product and market position. Knowledge of competitor value propositions and market positioning. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences. Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company. We value Work-Life balance and You Time ! A generous amount of paid time off, including vacation days, education days, and volunteer days. Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life's challenges. Use your personal education budget to improve your skills and career growth. Use your physical fitness budget to get away from your desk and support your physical wellness. Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties. A monthly phone/internet stipend and phone upgrade reimbursement after 2 years. New hire office equipment stipend. Get the gear you need to work at your best.
Feb 21, 2025
Full time
About the Opportunity Our Solution Strategist - Value Engineers are strategic partners to both our sales organization and enterprise customers, driving business value realization across digital transformation initiatives. They own the creation and delivery of compelling value narratives, ROI/TCO frameworks, and business cases that align Contentful's solutions with customer success. Value Engineers collaborate with C-level stakeholders globally, helping visionary brands quantify and achieve their digital experience ambitions through our enterprise content platform, personalization, and ecosystem solutions. What to expect? Lead the development and delivery of strategic value assessments, ROI models, and business cases that demonstrate the transformative impact of our digital experience solutions, working directly with enterprise customers to quantify both financial and operational benefits. Partner closely with Sales, Solution Engineering, and Customer Success teams to create comprehensive value frameworks, while engaging with Product and Marketing to align customer value stories with our market positioning and product roadmap. Drive customer investment decisions by articulating clear value propositions, establishing measurable success metrics, and developing multi-year value plans that demonstrate the strategic impact of our digital experience platform. What you need to be successful Experience with Solution Selling and/or Value-based selling techniques at cloud-native SaaS companies and/or legacy digital technology providers. 10+ years experience in sales as a Value or Solution Engineer/Architect/Consultant, or similar role. Familiarity with Value Engineering methodologies, building and communicating ROI and TCO assessments for digital brands related to digital transformation strategies. Proven ability in customer-facing collaboration and business case creation with C-level executives and financial decision-makers for digital experience and digital marketing platform investments. Broad and deep knowledge of digital experience and marketing technology landscape, and ability to articulate the importance and impact of various elements that typically exist within an enterprise. This may include (but is not limited to) CMS, DAM, CRM, CDP, Commerce, Testing and Analytics, Personalization, etc. Highly desired: Track record of developing value engineering frameworks and scalable methodologies within a sales-lead organization. Experience working with Content Management, Digital Experience, Personalization or similar platforms. Understanding of the core concepts of MACH products, composable architectures, and how they relate to Contentful's product and market position. Knowledge of competitor value propositions and market positioning. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences. Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company. We value Work-Life balance and You Time ! A generous amount of paid time off, including vacation days, education days, and volunteer days. Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life's challenges. Use your personal education budget to improve your skills and career growth. Use your physical fitness budget to get away from your desk and support your physical wellness. Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties. A monthly phone/internet stipend and phone upgrade reimbursement after 2 years. New hire office equipment stipend. Get the gear you need to work at your best.
As an Enterprise Account Executive - Europe (f/m/d) for the European region, you'll drive Contentful's growth by spearheading the end-to-end sales process from prospecting to close. You'll be instrumental in driving net new revenue and uncovering upsell opportunities with existing and new Customers. You'll drive Customer enablement initiatives and follow a consultative sales process by speaking the language of both professional technologists and business leaders. Working in partnership with our Customer Experience, BDR, Partnerships and Marketing teams, you'll foster and grow a European Customer base. What to expect? Work with our cross-functional sales team to help drive new and existing Customers to different Contentful capabilities. Position, negotiate, and close expansion opportunities with existing customers. Meet quarterly and annual sales goals by developing an account strategy and pipeline, overseeing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to Customers, and creating sales proposals. Collaborate with BDR to identify potential customers, qualify leads. Prospect and develop new business opportunities across a dedicated account list. Conduct research, identify key players, and qualify inbound leads to drive new business relationships. Then sustain value-add relationships with key decision makers by becoming a trusted advisor. Oversee RFI/RFQ requests with Contentful internal and Customer teams. Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, Marketing, and Customer Experience teams. Seek to identify the digital experience problems of prospects and customers while aligning the ROI of Contentful with those difficulties to ensure a value-based selling approach. Work closely with Solution Engineers to uncover technical problems and opportunities. Develop proposals, position complex pricing structures and negotiate contracts and deal-closing requirements efficiently. Work closely with Customer experience & marketing teams to ensure that best practices of Contentful are shared and implemented at the respective Customers. What you need to be successful 4+ years of experience selling a technical platform 4+ years of quota carrying experience selling across Europe Working knowledge of selling and positioning to customers a technical SaaS and/or PaaS platform 2+ years of growing and expanding existing customer accounts in a SaaS and/or PaaS environment Demonstrated knowledge of how to sell transactions of $150k+ to organizations with $1b+ in revenue Nice to have: Second language Knowledge of API first, cloud native technologies Previous CMS (content management system) experience What's in it for You? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family-building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, compassion days for loss, education days, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication stipend and phone hardware upgrade reimbursement New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is the intelligent composable content platform that unlocks all of an organization's digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the " Contentful's Candidate Privacy Notice ", and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Feb 20, 2025
Full time
As an Enterprise Account Executive - Europe (f/m/d) for the European region, you'll drive Contentful's growth by spearheading the end-to-end sales process from prospecting to close. You'll be instrumental in driving net new revenue and uncovering upsell opportunities with existing and new Customers. You'll drive Customer enablement initiatives and follow a consultative sales process by speaking the language of both professional technologists and business leaders. Working in partnership with our Customer Experience, BDR, Partnerships and Marketing teams, you'll foster and grow a European Customer base. What to expect? Work with our cross-functional sales team to help drive new and existing Customers to different Contentful capabilities. Position, negotiate, and close expansion opportunities with existing customers. Meet quarterly and annual sales goals by developing an account strategy and pipeline, overseeing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to Customers, and creating sales proposals. Collaborate with BDR to identify potential customers, qualify leads. Prospect and develop new business opportunities across a dedicated account list. Conduct research, identify key players, and qualify inbound leads to drive new business relationships. Then sustain value-add relationships with key decision makers by becoming a trusted advisor. Oversee RFI/RFQ requests with Contentful internal and Customer teams. Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, Marketing, and Customer Experience teams. Seek to identify the digital experience problems of prospects and customers while aligning the ROI of Contentful with those difficulties to ensure a value-based selling approach. Work closely with Solution Engineers to uncover technical problems and opportunities. Develop proposals, position complex pricing structures and negotiate contracts and deal-closing requirements efficiently. Work closely with Customer experience & marketing teams to ensure that best practices of Contentful are shared and implemented at the respective Customers. What you need to be successful 4+ years of experience selling a technical platform 4+ years of quota carrying experience selling across Europe Working knowledge of selling and positioning to customers a technical SaaS and/or PaaS platform 2+ years of growing and expanding existing customer accounts in a SaaS and/or PaaS environment Demonstrated knowledge of how to sell transactions of $150k+ to organizations with $1b+ in revenue Nice to have: Second language Knowledge of API first, cloud native technologies Previous CMS (content management system) experience What's in it for You? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family-building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, compassion days for loss, education days, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication stipend and phone hardware upgrade reimbursement New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is the intelligent composable content platform that unlocks all of an organization's digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the " Contentful's Candidate Privacy Notice ", and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
About the opportunity This position is one of the first touch-points that our EMEA customers and potential prospects will have with the Contentful brand. This role requires an organized and motivated individual to understand how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the EMEA region (f/m/d), you will gain experience interacting with customers of all levels across a variety of industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. If you are interested in transitioning into tech sales or starting your career in sales, this is the perfect role to take in learning all the necessary skills for a successful career! Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training to help you scale up your skills. Please note this is an onsite role; our offices are based in Central London. What to expect? Focus on inbound lead generation across the EMEA region Gain in-depth knowledge of customers, industry, and Contentful's solution offerings Proactively engage with and reach out to new prospects Lead generation activities, including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach Collaborate with assigned Account Executives, handing off qualified prospects Successfully reach pipeline targets on a monthly, quarterly, and annual basis Build relationships with key decision-makers across a number of industries What you need to be successful Interest in a career in sales, lead generation, or any other customer-facing function Demonstrated ability to work effectively within a team while showing initiative and independence Fluent English and one other European language are a must Excellent listening skills and coachability Effective communicator with the ability to engage with a wide range of audiences Excellent written and verbal communication skills Demonstrate a proactive approach and commitment to achieving measurable success Ability to thrive in a dynamic work environment with the ability to manage multiple priorities effectively What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time ! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Feb 17, 2025
Full time
About the opportunity This position is one of the first touch-points that our EMEA customers and potential prospects will have with the Contentful brand. This role requires an organized and motivated individual to understand how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the EMEA region (f/m/d), you will gain experience interacting with customers of all levels across a variety of industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. If you are interested in transitioning into tech sales or starting your career in sales, this is the perfect role to take in learning all the necessary skills for a successful career! Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training to help you scale up your skills. Please note this is an onsite role; our offices are based in Central London. What to expect? Focus on inbound lead generation across the EMEA region Gain in-depth knowledge of customers, industry, and Contentful's solution offerings Proactively engage with and reach out to new prospects Lead generation activities, including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach Collaborate with assigned Account Executives, handing off qualified prospects Successfully reach pipeline targets on a monthly, quarterly, and annual basis Build relationships with key decision-makers across a number of industries What you need to be successful Interest in a career in sales, lead generation, or any other customer-facing function Demonstrated ability to work effectively within a team while showing initiative and independence Fluent English and one other European language are a must Excellent listening skills and coachability Effective communicator with the ability to engage with a wide range of audiences Excellent written and verbal communication skills Demonstrate a proactive approach and commitment to achieving measurable success Ability to thrive in a dynamic work environment with the ability to manage multiple priorities effectively What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time ! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Commercial Business Development Representative- Nordic Speaking (f/m/d) This position is one of the first touch-points that our Nordic customers and potential prospects will have with the Contentful brand. This role requires an organized, and motivated individual to understand how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the Nordic region (f/m/d), you will gain experience interacting with customers of all levels across a variety of industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. If you are interested in transitioning into tech sales or starting your career in sales, this is the perfect role to take in learning all the necessary skills for a successful career! Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training to help you scale up your skills. Please note this is an onsite role; our sales office is based in Central London. What to expect? Focus on lead generation within the Nordic Market Gain in-depth knowledge of customers, industry, Contentful's solution offerings Proactively engage with and reach out to new prospects Lead generation activities, including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach Collaborate with assigned Account Executives, handing off qualified prospects Successfully reach pipeline targets on a monthly, quarterly and annual basis Build relationships with key decision-makers across a number of industries What you need to be successful Interest in a career in sales, lead generation or any other customer facing function Demonstrated ability to work effectively within a team while showing initiative and independence Fluent English skills are a must. Fluency in any Nordic language is a plus. Excellent listening skills and coachability Effective communicator with the ability to engage with a wide range of audiences Excellent written and verbal communication skills Demonstrate a proactive approach and commitment to achieving measurable success Ability to thrive in a dynamic work environment with the ability to manage multiple priorities effectively What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time ! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is the intelligent composable content platform that unlocks all of an organization's digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Feb 17, 2025
Full time
Commercial Business Development Representative- Nordic Speaking (f/m/d) This position is one of the first touch-points that our Nordic customers and potential prospects will have with the Contentful brand. This role requires an organized, and motivated individual to understand how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the Nordic region (f/m/d), you will gain experience interacting with customers of all levels across a variety of industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. If you are interested in transitioning into tech sales or starting your career in sales, this is the perfect role to take in learning all the necessary skills for a successful career! Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training to help you scale up your skills. Please note this is an onsite role; our sales office is based in Central London. What to expect? Focus on lead generation within the Nordic Market Gain in-depth knowledge of customers, industry, Contentful's solution offerings Proactively engage with and reach out to new prospects Lead generation activities, including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach Collaborate with assigned Account Executives, handing off qualified prospects Successfully reach pipeline targets on a monthly, quarterly and annual basis Build relationships with key decision-makers across a number of industries What you need to be successful Interest in a career in sales, lead generation or any other customer facing function Demonstrated ability to work effectively within a team while showing initiative and independence Fluent English skills are a must. Fluency in any Nordic language is a plus. Excellent listening skills and coachability Effective communicator with the ability to engage with a wide range of audiences Excellent written and verbal communication skills Demonstrate a proactive approach and commitment to achieving measurable success Ability to thrive in a dynamic work environment with the ability to manage multiple priorities effectively What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time ! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is the intelligent composable content platform that unlocks all of an organization's digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.