Ferrero International S.A.

A leading global FMCG company, located in Greater London, seeks a National Account Manager - eCommerce. This role is pivotal in managing key online customer accounts, focusing on financial control, performance management, and customer relationships. The ideal candidate will possess strong commercial acumen and proven experience in driving eCommerce growth. Collaboration with various internal teams is essential to ensure the execution of commercial strategies, and the position requires excellent analytical skills. Join us in shaping the future of online retail!

# Category Capabilities & Space Planning Manager Share this job opportunityAs the Category Capabilities & Space Manager, you'll play a pivotal role in turning data into actionable insights that shape selling strategies and enhance shelf performance across channels-for both Everyday and Seasonal Confections.You'll leverage advanced analytics, syndicated data, and space planning tools to measure business health, assess the impact of planogram changes, and guide cross-functional teams with your data-driven recommendations.In this role, you'll also help elevate the team's technical capabilities and contribute to building a best-in-class Category Management Center of Excellence. Your expertise will directly influence how we optimize space and drive growth in a dynamic, consumer-focused environment.The position will be hybrid, based in our US headquarters in Parsippany, NJ and report to the Category Capabilities Sr. Manager. Responsibilities include developing and managing the shelving and assortment strategies for Ferrero's Everyday and Seasonal Confections portfolio as well as future category expansion opportunities Develop and present data-driven recommendations that challenge conventional thinking, influence retailer strategies, and drive measurable business outcomes Leverage Blue Yonder Space Planning and syndicated data resources (Circana, Nielsen) to provide shelving and assortment recommendations and analysis across channels Proactively generate new analytical perspectives and space planning approaches, bringing forward independent thought leadership that challenges assumptions and uncovers untapped opportunities for growth Integrate independent thought leadership into presentations by translating complex datasets into innovative, actionable strategies that resonate with internal stakeholders and external partners Maintain the planogram database and reporting to support internal and field sales Support the standardized space and assortment planning process for consulting with key customers Support our planogram compliance process, integrating HQ and Field personnel into the space planning effort Coordinate big data integration with category management data sources Support and maintain "Category to Customer" tools to enable the field category management team to customize national category growth strategies for their accounts Coordinate category management technology needs with the commercial IT function Maintain and continually develop the category management training curriculum Work cross-functionally with sales and marketing teams on shopper insights and consumer research Enable field sales teams to meet KPIs by developing selling story materials and providing additional account support Develop and maintain a positive, productive relationship with trade marketing, field sales, and brand team stakeholders Support a high achieving Category Management team capable of sustaining the company's profitability, goals, and vision Acting as a subject matter expert for key data tools (assortment, IRI, loyalty data), ensuring the organization maximizes the value of available analytics resources Ability to effectively lead, develop, and support a direct report to maximize their performance, engagement, and contributions to organizational success. Bachelor's degree in Business Analytics, Statistics, Economics, Data Science, or related field Minimum 7 years of leading analytics and/or category management experience in CPG industry Advanced knowledge with syndicated data sources (IRI, Nielsen), including ability to independently pull, manipulate, and interpret large data Strong ability to interpret complex datasets, translate findings into actionable business recommendations, and measure the effectiveness of those recommendations Demonstrated problem-solving skills, applying analytical frameworks and innovative approaches to challenge conventional methods Minimum 3-5 years of experience with planogram software (Blue Yonder/JDA, Apollo, Spaceman) and ability to quantify impacts of space changes on sales Strong project management skills with proven ability to set measurable goals, track progress, and deliver outcomes on time Excellent interpersonal, oral, and written communication skills, including the ability to present data-driven insights, foster positive cross-functional relationships, and interact effectively with all levels of the organization in a variety of cultures Proficiency in advanced Excel (pivot tables, complex formulas, data modeling) and PowerPoint, with the ability to visualize insights clearly People management experience preferredThe base salary range for this position is $105,000 - $135,000 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits. Learn more about our benefits atFerrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

This role plays a pivotal part in driving the growth of Ferrero's eCommerce business. As the National Account Manager - eCommerce, you will manage and develop key online customer accounts, delivering annual NSV targets, strengthening customer partnerships and supporting the execution of our commercial strategy across Pureplay and Omnichannel retailers. You will be responsible for the financial control, performance management and customer leadership of your assigned accounts-ensuring strong execution, accurate forecasting, budget discipline and best-in-class online brand presence. Working cross functionally with Finance, Marketing, Supply Chain, Digital teams and external partners, you will translate Ferrero's commercial vision into actionable plans that deliver sustainable growth. Main Responsibilities You will lead the financial management of your assigned eCommerce accounts, ensuring accuracy, consistency and strong alignment with Ferrero's commercial objectives. This includes managing the sales invoicing process with key customers to meet SLA requirements, owning budget control and reconciliation, and overseeing the forecasting process for your customer group. You will implement, measure and monitor the performance of each account plan-covering Net Sales, GM, invoice accuracy, payments, budget and case fill-and take proactive action to deliver results in line with targets. You will also ensure coherence between budget management and business objectives, forecast volumes with a sell out mindset, and manage overhead costs related to your account structure while partnering closely with Finance and Procurement. You will also be accountable for performance management across your customers, providing accurate and timely reporting for internal and external stakeholders. You will analyse customer performance, identifying opportunities for improvement and designing solutions where needed-such as new initiatives, additional activations, pricing changes or profit mix adjustments. Collaboration with Demand Planning and Supply Chain will be essential to ensure strong product availability and alignment with customer volume requirements, while maintaining a constructive relationship with external partners. A key part of this role is leading customer relationships and owning the full P&L for your eCommerce accounts. You will manage online sales plans and the execution of Ferrero's sales and marketing programmes on retailer platforms, ensuring commercial alignment and high quality delivery. Alongside Digital Marketing, eContent and eMerchandising specialists, you will support the creation of customer oriented digital campaigns and best in class product presentation. You will act as the main point of contact for commercial discussions, resolving issues promptly and representing Ferrero in both day to day inquiries and key negotiations, while ensuring alignment with Group commercial policies and sales vision. Finally, you will bring plans to life through strong execution across the digital shelf and customer promotional activity. This includes supporting customer campaign planning, managing promotional applications and reviewing media performance to drive ROI improvements. You will prepare and present contracts, collaborate with Trade Marketing and other internal stakeholders to ensure omni channel execution, and recommend additional promotional opportunities where appropriate. You will also share responsibility for improving ePerfect Store performance across your customers, working closely with Marketing, Sales and Field teams to maximise execution, visibility and conversion. About You You will bring strong commercial acumen, proven experience in managing key customer relationships and a clear understanding of how to drive growth within an eCommerce environment. You are confident working with financial data, able to manage budgets, analyse performance and translate insight into decisive action. Communication skills enable you to build strong relationships both internally and externally, influencing stakeholders and collaborating effectively across Marketing, Finance, Supply Chain and Digital teams. You are proactive, adaptable and results oriented, with the ability to manage multiple priorities in a fast moving environment. Ideally, you have experience in key account management, a solid understanding of Pureplay or online retail models, strong analytical capability, and a hands on approach that enables you to deliver excellence in digital execution within an FMCG context. Careers with caring built in - discover our benefits here. About Ferrero Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world's largest sweet packaged food companies, with many iconic brands sold in countries all over the world. Find out more at DE&I at Ferrero Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding. Find out more here.

We are looking for a Raw & Packaging Materials Procurement Manager to join our UK&I Procurement team in Alfreton. Reporting to the Head of Procurement for the Region, this role is responsible for ensuring the effective execution of procurement activities for all raw and packaging materials. Acting as the key focal point for procurement topics within the Region, you will ensure full alignment with Group standards while supporting the definition and implementation of procurement strategies. You will contribute to annual budget processes, collaborate on procurement projects, engage in supplier scouting and negotiations, and support the development of strong, compliant supplier relationships across both centrally and locally managed categories. The role also plays a key part in ensuring smooth information flow between central and local procurement functions and maintaining alignment with regional stakeholders on procurement performance, priorities, and project progress. Main Responsibilities: In this role, you will support the Procurement Category Managers and the Region Procurement Manager in defining and implementing procurement strategies and monitoring risks across the Region. You will contribute to category implementation, help define annual budgets and project plans, and ensure adherence to Group guidelines for both centrally and locally managed items. You will support or lead supplier scouting and negotiations, depending on the category ownership, ensuring compliance with internal procedures and the Ferrero Code of Business Conduct. You will oversee purchasing activities including price lists, quote allocation, product availability, supplier performance monitoring, and vendor management. This includes supporting purchase order processes, supervising offer evaluations to identify the best alternatives, and collaborating with internal stakeholders such as Supply Chain when needed. Additionally, you will contribute to supplier performance reviews for centrally managed suppliers and lead periodic evaluations for those managed locally, ensuring productive and stable relationships. The role also involves managing supplier service levels, supporting the exchange of information between central and local procurement teams, contributing to knowledge development of suppliers in the Region, and assisting in the identification and delivery of procurement project pipelines. You will also be consulted on procurement elements of M&A activities and will ensure regular alignment with regional stakeholders, including presenting procurement performance, project updates, and key priorities. Finally, you will work closely with the Region Procurement Manager and Global Category Managers to support process optimisation, standardisation, and continuous improvement across all procurement activities. About You: You will bring a strong educational foundation, ideally with a Bachelor's degree in Economics, Business Administration, Finance, Engineering or a related field, or equivalent professional experience. You have built solid capability within Procurement, whether through central or local procurement roles, and you bring knowledge of raw and/or packaging materials categories or the motivation to develop quickly in this area. You are an effective communicator and negotiator who can build strong, trusting relationships with internal and external stakeholders. You combine analytical strength with sound problem-solving skills, and you are comfortable working in environments that require resilience, adaptability and clear decision-making. A strategic mindset, together with the ability to coach and support others, will enable you to contribute to both operational and long-term objectives. You approach challenges with professionalism, integrity and a results-oriented attitude, consistently aligning your work with the company's ethical standards and values. You thrive under pressure, navigate conflict constructively and remain confident when dealing with ambiguity. Strong IT capability is essential, including proficiency in Microsoft Office (Excel, PowerPoint, Word), and experience with SAP systems (ECC and/or Ariba) is an advantage. Fluency in written and spoken English is required, and additional languages are considered an asset. Careers with caring built in - discover our benefits here. About Ferrero: Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world's largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more at DE&I at Ferrero: Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding. Find out more here.

A global food company is seeking a Raw & Packaging Materials Procurement Manager in the UK to oversee procurement activities, ensuring compliance with group standards. Responsibilities include managing supplier relationships, developing procurement strategies, and supporting annual budgeting processes. The ideal candidate will possess a bachelor's degree in a relevant field, strong negotiation skills, and be proficient in Microsoft Office and SAP. This role thrives on effective communication and adaptability under pressure.