Daish's Holidays

We have an exciting opportunity for a General Manager to join Daish's Hotels! Offering a competitive salary of up to £38,500 per annum after a 3-month probation period. Salary increases with length of service and annual reviews. We provide continuous, all-year-round employment, as we do not close during winter months. Benefits include a £50 bonus upon completing basic training, a £100 referral bonus , and a generous quarterly bonus if criteria are met. The role is full-time, involving split shifts to cover peak demand periods and ensure smooth hotel operations, including evenings, weekends, and bank holidays. Daish's Hotels promotes a healthy work-life balance, offering mental wellbeing support, financial assistance, and an extra paid day off for your birthday. Additionally, employees can enjoy our " Take your family on a Daish's holiday " scheme for as little as £95 per holiday -covering 4 nights, breakfast, dinner, room, travel, and entertainment. Skills and capabilities required: Experience in the leisure or tourism industry. Passion for holidays and customer service. Ability to manage and motivate a team aligned with our core values. Adaptability to handle diverse responsibilities, from calling Bingo to compliance and budgeting. Experience managing budgets. Planning for maintenance and capital investments. Handling HR issues per company policy. A proactive, 'can do' attitude with leadership from the front. As a General Manager, you will be the face of the hotel, ensuring the delivery of our core values: clean, comfortable en-suite accommodation, good food, lively entertainment, and exceptional customer service. You will oversee front-end procedures and back-of-house processes to enhance guest experience, brand reputation, and revenue. You will assume full responsibility for hotel operations, cost control to meet P&L targets, staff management, and compliance. About us Daish's Holidays is a rapidly growing family-run holiday operator with 12 hotels across the UK and a fleet of luxury coaches. We are committed to our core values: clean and comfortable accommodation, good food, great entertainment, and friendly service. Recognized for excellence, our hotels have received numerous awards, including Tripadvisor Travellers' Choice Awards for 2023 and a nomination in the 2023 British Travel Awards for Best Company for UK Coach/Touring Holidays.

Overview We have a new exciting opportunity come up for a General Manager to join us at Daish's Hotels! Offering a competitive salary of up to £38,500 per annum after a 3 month probation period. This will increase with length of service as well as annual wage reviews. We also offer continuous all year-round employment - we don't close for the winter months! You also get £50 once you have completed basic Daish's training and if you refer a friend, you'll split £100! Additionally, you will receive a generous quarterly bonus if criteria is met. The role is a full time and will include some split shifts to cover the key demand periods and to ensure the smooth operation of all aspects of the hotel. Evenings, Weekends and Bank holidays included. Daish's Hotels are flexible employers and strive to facilitate a healthy work life balance for Daish's employees. We provide every employee with a supportive mental wellbeing and financial assistance package. We even give you an extra paid day off for your birthday. In addition to all of these fantastic benefits of working for Daish's, we have a great "Take your family on a Daish's holiday scheme" for as little as £95 per holiday 4 nights, breakfast, dinner, room, travel and entertainment all included. Responsibilities General Managers are the face of each Hotel, and are responsible for ensuring the delivery of our core values; clean and comfortable en-suite accommodation, good food, great live nightly entertainment and first class friendly customer service. You will be able to relate and manage procedures at the front end delivery into coordinated back of house processes, to ensure a smoother guest experience, and enhance our brand and revenue. You'll assume full responsibility for the running of the hotel including close monitoring and controls on cost to ensure hitting P&L targets, and managing the staff team to ensure the hotels smooth operation, and full compliance responsibility. Qualifications Skills and capabilities to bring to the role: Previous experience within the leisure or tourism industry. A drive and passion for the holiday industry and customer service. Demonstrate an ability to manage and motivate a dedicated team to deliver our core values Adaptability is key as the role has a wide range of responsibilities and you'll need to be as comfortable at calling Bingo as you will compliance and budgeting. Previous experience of managing and working within budgets Maintenance and capital investment planning to improve the product Ability to handle HR issues in line with company policy You'll be hands on with a 'can do' attitude as you'll be expected to lead from the front. Company and Working Style We are Daish's Holidays, a fast growing family run holiday operator with 12 stunning hotels across the UK and a fleet of own luxury coaches. We continue to grow at a rapid rate with many exciting opportunities on the horizon for our fantastic teams. Our core values lay at the heart of what we do, Clean and Comfortable Accommodation, Good Food, Great Entertainment, Friendly Service. The company is one of the industry leaders in providing the best value for money holidays in the market. Routinely winning awards for customer service excellence, 6 of our hotels have won Tripadvisor Travellers' Choice Awards for 2023 and we have recently been nominated in the 2023 British Travel Awards for the Best Company for Best Company for UK Coach/Touring Holidays Award!