Who we are Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. Who we are looking for You will be customer centric, have a passion for travel, have a track record in building rapport quickly and take pride in being able to problem solve. These aspects will come through in all your interactions whilst delivering the best possible customer service through our range of communication channels. What you'll get in return 33 days annual leave (including bank holidays) 3 additional days for parents/guardians Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more Employee well being program, Employee Assistance Program and enhanced sick pay Monthly performance based bonuses Extensive learning opportunities and resources to further your career Annual travel points which can be redeemed at towards your next adventure Enhanced family policies (maternity/paternity/adoption) Life and health insurance Birthday cake on your birthday Free on site gym Hybrid working options are available after your first 6 months, contingent based on performance Frequent employee engagement events Refer a friend bonus scheme Working hours The operational office hours are 37.5 hours, Monday through Sunday, with one unpaid hour for lunch with rotational shift patterns ranging from 7am to 11pm. Location Our contemporary workspace is based at Lochrin Square in Fountainbridge, Edinburgh. Salary We offer a competitive salary of £24,800 per annum plus a £1,000 language allowance. Please note that we are unable to provide sponsorship. Therefore, to be considered for this position, you must already possess the Right to Work in the UK and reside within a commutable distance from our Edinburgh office What you'll be doing Providing exceptional service to our customers via calls and chats by responding to various travel queries on our Turkish speaking line whilst covering our English speaking language line when and if required Handling customer queries with empathy, patience and compassion Attending regular team huddles Keeping up-to-date with the latest promotions initiatives and company policies/procedures Assisting in ad hoc assigned projects What you'll need Customer service experience within a contact centre Proven experience in working towards and achieving Key Performance Indicators (KPIs) Must be fluent in English and Turkish both written and verbal Good knowledge of Microsoft Office suite Proficient typing abilities Ability to remain calm and logical in challenging situations Excellent problem solving skills Enthusiastic approach with the desire to hit your goals and passionate about continuous development Desired but not essential Travel & Tourism industry experience Why Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports personal growth and career development. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by taking the first steps in to your career with us! Click the link to learn more about What makes Group a leading global travel service provider? Find out more job opportunities at
Nov 18, 2025
Full time
Who we are Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. Who we are looking for You will be customer centric, have a passion for travel, have a track record in building rapport quickly and take pride in being able to problem solve. These aspects will come through in all your interactions whilst delivering the best possible customer service through our range of communication channels. What you'll get in return 33 days annual leave (including bank holidays) 3 additional days for parents/guardians Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more Employee well being program, Employee Assistance Program and enhanced sick pay Monthly performance based bonuses Extensive learning opportunities and resources to further your career Annual travel points which can be redeemed at towards your next adventure Enhanced family policies (maternity/paternity/adoption) Life and health insurance Birthday cake on your birthday Free on site gym Hybrid working options are available after your first 6 months, contingent based on performance Frequent employee engagement events Refer a friend bonus scheme Working hours The operational office hours are 37.5 hours, Monday through Sunday, with one unpaid hour for lunch with rotational shift patterns ranging from 7am to 11pm. Location Our contemporary workspace is based at Lochrin Square in Fountainbridge, Edinburgh. Salary We offer a competitive salary of £24,800 per annum plus a £1,000 language allowance. Please note that we are unable to provide sponsorship. Therefore, to be considered for this position, you must already possess the Right to Work in the UK and reside within a commutable distance from our Edinburgh office What you'll be doing Providing exceptional service to our customers via calls and chats by responding to various travel queries on our Turkish speaking line whilst covering our English speaking language line when and if required Handling customer queries with empathy, patience and compassion Attending regular team huddles Keeping up-to-date with the latest promotions initiatives and company policies/procedures Assisting in ad hoc assigned projects What you'll need Customer service experience within a contact centre Proven experience in working towards and achieving Key Performance Indicators (KPIs) Must be fluent in English and Turkish both written and verbal Good knowledge of Microsoft Office suite Proficient typing abilities Ability to remain calm and logical in challenging situations Excellent problem solving skills Enthusiastic approach with the desire to hit your goals and passionate about continuous development Desired but not essential Travel & Tourism industry experience Why Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports personal growth and career development. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by taking the first steps in to your career with us! Click the link to learn more about What makes Group a leading global travel service provider? Find out more job opportunities at
Dutch Speaking Customer Advisor - Flight Outbound Team Group (Edinburgh) Who we are Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. Who we are looking for We are seeking a passionate and enthusiastic Dutch speaking Customer Advisor to join our team in our Edinburgh office within our Flights Outbound Team. You will be customer-centric, have a passion for travel, have a track record in building rapport quickly and take pride in being able to problem solve. These aspects will come through in all your interactions whilst delivering the best possible customer service through our range of communication channels. What you'll be doing Providing exceptional service to our customers, providing assistance between hotel suppliers and customers on their bookings Providing resolutions to our customers via Call and Chat Handling customer queries with empathy, patience and compassion Attending regular team huddles Keeping up-to-date with the latest promotions, initiatives and company policies/procedures Assisting in ad hoc assigned projects Supporting our English speaking line when required What you'll need Customer service experience within a contact centre Must be fluent in EnglishandDutch Proven experience in working towards and achieving Key Performance Indicators (KPIs) Good knowledge of Microsoft Office suite Proficient typing abilities Ability to remain calm and logical in challenging situations Excellent problem solving skills Enthusiastic approach with the desire to hit your goals and passionate about continuous development Why Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports personal growth and career development. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by taking the first steps in to your career with us! Be Aware of Recruitment Fraud Please be vigilant as we have noticed fraudulent entities posing as Group or our associates, contacting applicants with fake job offers. Remember, official communications will always come from our verified email addresses, and we never conduct interviews solely via text or instant messaging apps. We do not charge any fees throughout the hiring process. If you receive any dubious communications, report them immediately to .
Nov 16, 2025
Full time
Dutch Speaking Customer Advisor - Flight Outbound Team Group (Edinburgh) Who we are Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. Who we are looking for We are seeking a passionate and enthusiastic Dutch speaking Customer Advisor to join our team in our Edinburgh office within our Flights Outbound Team. You will be customer-centric, have a passion for travel, have a track record in building rapport quickly and take pride in being able to problem solve. These aspects will come through in all your interactions whilst delivering the best possible customer service through our range of communication channels. What you'll be doing Providing exceptional service to our customers, providing assistance between hotel suppliers and customers on their bookings Providing resolutions to our customers via Call and Chat Handling customer queries with empathy, patience and compassion Attending regular team huddles Keeping up-to-date with the latest promotions, initiatives and company policies/procedures Assisting in ad hoc assigned projects Supporting our English speaking line when required What you'll need Customer service experience within a contact centre Must be fluent in EnglishandDutch Proven experience in working towards and achieving Key Performance Indicators (KPIs) Good knowledge of Microsoft Office suite Proficient typing abilities Ability to remain calm and logical in challenging situations Excellent problem solving skills Enthusiastic approach with the desire to hit your goals and passionate about continuous development Why Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports personal growth and career development. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by taking the first steps in to your career with us! Be Aware of Recruitment Fraud Please be vigilant as we have noticed fraudulent entities posing as Group or our associates, contacting applicants with fake job offers. Remember, official communications will always come from our verified email addresses, and we never conduct interviews solely via text or instant messaging apps. We do not charge any fees throughout the hiring process. If you receive any dubious communications, report them immediately to .
Overview Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. In this Role, you'll Fulfill daily data requests from partners in a timely and accurate manner and ensure high-quality delivery of data products, including reports, dashboards, and ad-hoc analyses. Design and build effective data indicator systems and reporting dashboards. Develop a deep understanding of business models and key business drivers; proactively identify and diagnose business issues to provide data-driven solutions and recommendations. Conduct thematic analyses on key areas such as user behavior, product features, and operational metrics. Drive the implementation of analytical insights into business strategies and operations. Collaborate with product and other teams to promote the achievement of business goals. What you'll Need to Succeed Bachelor's or Master's degree in Mathematics, Statistics, Econometrics, Computer Science, or a related field. 1-3 years of data analysis experience with proficiency in SQL and at least one scripting language (e.g., Python). Strong sensitivity to data and excellent logical thinking. Ability to extract key insights from massive datasets and provide actionable business recommendations. Strong self-motivation, quick learning ability, and excellent communication and teamwork skills, coupled with the ability to work independently. Have a fluent level of Mandarin Chinese Why Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What's more? Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise. We encourage flexible work arrangement Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events. Find out more about opportunities at
Nov 15, 2025
Full time
Overview Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. In this Role, you'll Fulfill daily data requests from partners in a timely and accurate manner and ensure high-quality delivery of data products, including reports, dashboards, and ad-hoc analyses. Design and build effective data indicator systems and reporting dashboards. Develop a deep understanding of business models and key business drivers; proactively identify and diagnose business issues to provide data-driven solutions and recommendations. Conduct thematic analyses on key areas such as user behavior, product features, and operational metrics. Drive the implementation of analytical insights into business strategies and operations. Collaborate with product and other teams to promote the achievement of business goals. What you'll Need to Succeed Bachelor's or Master's degree in Mathematics, Statistics, Econometrics, Computer Science, or a related field. 1-3 years of data analysis experience with proficiency in SQL and at least one scripting language (e.g., Python). Strong sensitivity to data and excellent logical thinking. Ability to extract key insights from massive datasets and provide actionable business recommendations. Strong self-motivation, quick learning ability, and excellent communication and teamwork skills, coupled with the ability to work independently. Have a fluent level of Mandarin Chinese Why Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What's more? Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise. We encourage flexible work arrangement Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events. Find out more about opportunities at
Market Manager/Business Development Manager, UK Regular London Accommodation Other Job ID: 6372 Update 2025-10-28 Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. Introduction We are looking for a pro active team player with a passion for travel and great organizational skills, to join our new team in London, providing support to the hotel partners and the hotel supply network. In this Role, you'll get to Execute business strategy to achieve growth targets and expand the inventory coverage for a portfolio of hotel partners across the UK and I excluding London. Have end-to-end ownership of new hotel acquisitions and existing hotel account management Actively identify high potential prospect partners, lead the contracting process, and focus on both quality and quantity of new property signings Build and maintain the existing partnerships, monitor the performance, provide ongoing support, and grow the revenue of the existing portfolio in the assigned market Prepare and present regular reports to senior management, highlighting business performance, challenges, and proposed solutions Conduct market research and analysis to identify emerging trends, competitive landscape, and opportunities for business development Collaborate with the operations team and other cross functional teams to ensure the seamless execution of business initiatives Take a customer centric approach to everything you do. Ensure hotel content, rates, availability and products are aligned with the company objectives and standards, and offer the best value to customers Other assigned tasks based on business needs What you'll Need to Succeed Over 3 years of expertise in similar role, sales, business development, revenue/yield management in the online travel, hospitality, or e commerce industry Strong sales & negotiation skills and confident with cold calling Business travel for market visits 25%+ of the time Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint Team player with a driven
Oct 30, 2025
Full time
Market Manager/Business Development Manager, UK Regular London Accommodation Other Job ID: 6372 Update 2025-10-28 Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. Introduction We are looking for a pro active team player with a passion for travel and great organizational skills, to join our new team in London, providing support to the hotel partners and the hotel supply network. In this Role, you'll get to Execute business strategy to achieve growth targets and expand the inventory coverage for a portfolio of hotel partners across the UK and I excluding London. Have end-to-end ownership of new hotel acquisitions and existing hotel account management Actively identify high potential prospect partners, lead the contracting process, and focus on both quality and quantity of new property signings Build and maintain the existing partnerships, monitor the performance, provide ongoing support, and grow the revenue of the existing portfolio in the assigned market Prepare and present regular reports to senior management, highlighting business performance, challenges, and proposed solutions Conduct market research and analysis to identify emerging trends, competitive landscape, and opportunities for business development Collaborate with the operations team and other cross functional teams to ensure the seamless execution of business initiatives Take a customer centric approach to everything you do. Ensure hotel content, rates, availability and products are aligned with the company objectives and standards, and offer the best value to customers Other assigned tasks based on business needs What you'll Need to Succeed Over 3 years of expertise in similar role, sales, business development, revenue/yield management in the online travel, hospitality, or e commerce industry Strong sales & negotiation skills and confident with cold calling Business travel for market visits 25%+ of the time Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint Team player with a driven
Hotel Business Development & Solution Manager Regular London Corporate Travel Other Job ID:6355 Update 2025-10-28 Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. Introduction We are seeking a proactive, data-driven, and operationally strong Hotel BD & Solutions Manager to support corporate hotel procurement and sourcing projects. This role is ideal for someone who thrives in a fast paced, startup like environment, where agility, ownership, and cross functional collaboration are key to success. You will be responsible for designing solutions and supporting hotel sourcing for global and regional clients - leveraging insights from travel data, engaging hotel suppliers, and leading project execution to optimize hotel content and client satisfaction. The ideal candidate is someone who doesn't just follow process - but builds and improves it. You'll play a hands on role in both client facing execution and internal coordination. In this Role, you'll get to Understand client needs and tailor hotel sourcing plans to deliver cost savings and a better travel experience. Analyze hotel spend, usage patterns, and inventory to identify optimization opportunities and support decision making. Design and deliver customized hotel sourcing solutions using data, tools and commercial insight. Lead end to end execution of hotel procurement related projects, ensuring smooth implementation and quality outcomes. Present project results, recommendations, and solution proposals to internal and client stakeholders confidently. Support sales and account management teams in securing new business and renewing existing contracts. Build strong relationships with hotel partners and ensure high quality, relevant hotel content is secured and maintained. Coordinate across internal departments (e.g., sales, leisure, finance, operations) to streamline workflows and meet project deadlines. Represent Trip.Biz professionally when engaging with suppliers and clients. Location: London. English is required. What you'll Need to Succeed Independent & Solution Oriented: Able to manage multiple workstreams with minimal supervision and strong judgment in task prioritization. Fast Learner: Quickly adapts to new tools, systems, and workflows. Proactive & Resourceful: Anticipates needs, seeks information without waiting for instruction, and proposes solutions to problems. Excellent Communicator: Clear, respectful, and professional communicator-both internally and externally-with strong presentation skills. Collaborative Mindset: A team player who contributes to shared goals and builds trust with stakeholders. Startup Ready: Comfortable working in a less structured environment. Brings flexibility, initiative, and a willingness to build workflows from scratch when needed. Why Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What's more? Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise. We encourage flexible work arrangement Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Oct 30, 2025
Full time
Hotel Business Development & Solution Manager Regular London Corporate Travel Other Job ID:6355 Update 2025-10-28 Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. Introduction We are seeking a proactive, data-driven, and operationally strong Hotel BD & Solutions Manager to support corporate hotel procurement and sourcing projects. This role is ideal for someone who thrives in a fast paced, startup like environment, where agility, ownership, and cross functional collaboration are key to success. You will be responsible for designing solutions and supporting hotel sourcing for global and regional clients - leveraging insights from travel data, engaging hotel suppliers, and leading project execution to optimize hotel content and client satisfaction. The ideal candidate is someone who doesn't just follow process - but builds and improves it. You'll play a hands on role in both client facing execution and internal coordination. In this Role, you'll get to Understand client needs and tailor hotel sourcing plans to deliver cost savings and a better travel experience. Analyze hotel spend, usage patterns, and inventory to identify optimization opportunities and support decision making. Design and deliver customized hotel sourcing solutions using data, tools and commercial insight. Lead end to end execution of hotel procurement related projects, ensuring smooth implementation and quality outcomes. Present project results, recommendations, and solution proposals to internal and client stakeholders confidently. Support sales and account management teams in securing new business and renewing existing contracts. Build strong relationships with hotel partners and ensure high quality, relevant hotel content is secured and maintained. Coordinate across internal departments (e.g., sales, leisure, finance, operations) to streamline workflows and meet project deadlines. Represent Trip.Biz professionally when engaging with suppliers and clients. Location: London. English is required. What you'll Need to Succeed Independent & Solution Oriented: Able to manage multiple workstreams with minimal supervision and strong judgment in task prioritization. Fast Learner: Quickly adapts to new tools, systems, and workflows. Proactive & Resourceful: Anticipates needs, seeks information without waiting for instruction, and proposes solutions to problems. Excellent Communicator: Clear, respectful, and professional communicator-both internally and externally-with strong presentation skills. Collaborative Mindset: A team player who contributes to shared goals and builds trust with stakeholders. Startup Ready: Comfortable working in a less structured environment. Brings flexibility, initiative, and a willingness to build workflows from scratch when needed. Why Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What's more? Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise. We encourage flexible work arrangement Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Overview Regular London Corporate Travel Job ID:6007 Update 2025-10-23 Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. The Role As a Senior Product Manager, you will be responsible for the EMEA Corporate Travel line of TRIP.BIZ. You will lead the product by working with a large cross-functional team that includes presales, design, engineering, marketing, operations, partner relations, and finance. This role reports directly to the Head of Product. In this Role, you'll: Develop and execute the business strategy for TRIP.BIZ's corporate travel segment. Partner closely with teams across Business Travel, Payments, and Customer Support to ensure a strong and cohesive user experience. Collaborate with executive leadership to define booking and revenue growth targets. Be accountable for achieving those targets through a well-executed product and go-to-market (GTM) strategy. Lead cross-functional collaboration, including presales, operations, and production teams. Focus on the unique needs of the European Travel Management Company (TMC) industry. Travel as needed to support initiatives and projects. Drive delivery of innovative, cutting-edge technology solutions. What you'll Need to Succeed 10+ years of Product Management experience, with deep understanding and strong knowledge of local EMEA TMC products. Strong product thinking and experience building regional products in growth-stage environments. Proven ability to lead cross-functional teams and build seamless collaboration with headquarters and APAC teams. Lead presales activities, including client presentations, solution demonstrations, product marketing, and global RFP responses. Proven implementation skills are a plus. Client-centric and commercially driven mindset is essential. Oversee and streamline operations to ensure efficient and effective product delivery. In-depth knowledge of the European Travel Management industry. Ability to create business plans from the ground up and execute strategies that drive growth and revenue. Strong communication and stakeholder management skills, including with external clients and headquarters. Experience with technology delivery is a plus. Fluent in English; French or German is a plus. Regular travel to work with global teams and partners. Located in London, UK Why Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What's more? Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions Internal transfer is encouraged, and a global job rotation program enables you to pursue a global career path and make a global impact We provide learning opportunities to further your career in areas of leadership capability, soft skills and professional expertise. We encourage flexible work arrangements Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events. Click the link to learn more about What makes Group a leading global travel service provider? Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish! Find out more job opportunities at
Oct 29, 2025
Full time
Overview Regular London Corporate Travel Job ID:6007 Update 2025-10-23 Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. The Role As a Senior Product Manager, you will be responsible for the EMEA Corporate Travel line of TRIP.BIZ. You will lead the product by working with a large cross-functional team that includes presales, design, engineering, marketing, operations, partner relations, and finance. This role reports directly to the Head of Product. In this Role, you'll: Develop and execute the business strategy for TRIP.BIZ's corporate travel segment. Partner closely with teams across Business Travel, Payments, and Customer Support to ensure a strong and cohesive user experience. Collaborate with executive leadership to define booking and revenue growth targets. Be accountable for achieving those targets through a well-executed product and go-to-market (GTM) strategy. Lead cross-functional collaboration, including presales, operations, and production teams. Focus on the unique needs of the European Travel Management Company (TMC) industry. Travel as needed to support initiatives and projects. Drive delivery of innovative, cutting-edge technology solutions. What you'll Need to Succeed 10+ years of Product Management experience, with deep understanding and strong knowledge of local EMEA TMC products. Strong product thinking and experience building regional products in growth-stage environments. Proven ability to lead cross-functional teams and build seamless collaboration with headquarters and APAC teams. Lead presales activities, including client presentations, solution demonstrations, product marketing, and global RFP responses. Proven implementation skills are a plus. Client-centric and commercially driven mindset is essential. Oversee and streamline operations to ensure efficient and effective product delivery. In-depth knowledge of the European Travel Management industry. Ability to create business plans from the ground up and execute strategies that drive growth and revenue. Strong communication and stakeholder management skills, including with external clients and headquarters. Experience with technology delivery is a plus. Fluent in English; French or German is a plus. Regular travel to work with global teams and partners. Located in London, UK Why Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What's more? Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions Internal transfer is encouraged, and a global job rotation program enables you to pursue a global career path and make a global impact We provide learning opportunities to further your career in areas of leadership capability, soft skills and professional expertise. We encourage flexible work arrangements Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events. Click the link to learn more about What makes Group a leading global travel service provider? Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish! Find out more job opportunities at