TUI Group is the world's number one integrated tourism business. Customer Hub & Common Analytics is a global team within TUI technology responsible for TUIs data, analytics and AI platforms as well as global guidance and enablement. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Spain, Germany, Belgium and The Netherlands. We are looking for a talented and dedicated technical enthusiast to join the newly formed Customer AI & Personalisation Team, to leverage AI and advanced analytics to understand our customers better, deliver tailored experiences, and drive business growth through data-driven decision-making and personalization strategies The Machine Learning Engineer is a practitioner and advocate of state-of-the-art artificial intelligence practices. Working in an agile environment and keeping up with the ever-evolving technical landscape, the Machine Learning Engineer is a lifelong learner who thinks outside the box. Become part of our team - applications open! This role will be advertised for a minimum of 14 days but could close anytime after this time so don't delay! ABOUT OUROFFER Personal benefits : Attractive remuneration, bonus opportunity, exclusive travel perks & discounts, extensive health & wellbeing support, and more. Flexible working : Work is something you do, not somewhere you go. We encourage a healthy work-life balance and offer hybrid or remote working models. A career to shape : Opportunities to upskill, reskill and grow your career. Access the TUI Tech Learning Hub to level-up and reach your ambitions. Expand your horizons: Participate in our tech communities and collaborate on global projects and teams. Community : Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation and the Sustainable Tech Community. ABOUT THE JOB As a Machine Learning Engineer, you will be part of a cross-functional team that enables AI engineering skills and capabilities across TUI Group, aligning with TUI's AI strategy. Being an AI enthusiast with a strong DevSecOps mindset, you'll collaborate with your team to deliver solutions that challenge the status quo, taking full responsibility for your AI solutions from design to operation. You diligently care about the quality of your work, including proper documentation and security aspects. The Customer AI and Personalisation Team is an expert-team with a passion for AI technology. It works mainly with our App, Web and CRM teams with the mission to leverage AI and advanced analytics to understand our customers better, deliver tailored experiences, and drive business growth through data-driven decision-making and personalization strategies. Whilst you are building and maintaining our self-build segmentation models, laying the foundation for data science driven decision making and personalised offers you will be successful when you and your team deliver innovative and inspiring customer experiences in TUIs digital channels. This is achieved through low friction interactions which encourage customer engagement and bookings ensuring our customers feel understood and valued. You can articulate your thoughts and ideas and take the initiative to translate them into outcomes, ensuring alignment with business and technical teams together with the domain's teams and the Group Enabler teams, you will research, evaluate, and test new approaches, processes, and tools, helping teams use them effectively. You will participate in Communities of Practice and collaborate on shared initiatives to grow your experience. You are eager to learn and grow in your role, welcoming support and coaching from senior colleagues. You thrive in an international, multi-cultural team, constructively challenging and holding high expectations for yourself and others. You consistently drive for technical excellence, ownership, and self-organization at both team and personal levels. You are passionate about learning, acquiring new skills, and staying up-to-date with the latest developments in your focus areas. Security is part of everyone's job. At TUI, we practise secure behaviours first in everything we do. . ABOUT YOU Experience in designing, implementing, deploying and using various AI models and algorithms. Experience in deploying AI solutions (e.g. CI/CD pipeline, API development, containers). Strong programming skills in Python. Understanding of machine learning/AI frameworks and libraries. Hands-on experience with cloud technologies and services (e.g., AWS, Azure, Google Cloud) Experience with SQL and/or Snowflake. Some experience with Generative AI technologies (e.g. Bedrock, Langchain, LangGraph). Terms like RAG and Graphs are nothing new for you. Proficiency in data preprocessing and feature and/or prompt engineering. Customer-focused engineer with a passion for crafting high-quality digital products, continuous improvement, and effective team collaboration. Strong problem-solving and communication skills, with an understanding of the social, legal, and ethical impact of AI technologies. From a workplace to a place to belong.At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
Oct 06, 2025
Full time
TUI Group is the world's number one integrated tourism business. Customer Hub & Common Analytics is a global team within TUI technology responsible for TUIs data, analytics and AI platforms as well as global guidance and enablement. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Spain, Germany, Belgium and The Netherlands. We are looking for a talented and dedicated technical enthusiast to join the newly formed Customer AI & Personalisation Team, to leverage AI and advanced analytics to understand our customers better, deliver tailored experiences, and drive business growth through data-driven decision-making and personalization strategies The Machine Learning Engineer is a practitioner and advocate of state-of-the-art artificial intelligence practices. Working in an agile environment and keeping up with the ever-evolving technical landscape, the Machine Learning Engineer is a lifelong learner who thinks outside the box. Become part of our team - applications open! This role will be advertised for a minimum of 14 days but could close anytime after this time so don't delay! ABOUT OUROFFER Personal benefits : Attractive remuneration, bonus opportunity, exclusive travel perks & discounts, extensive health & wellbeing support, and more. Flexible working : Work is something you do, not somewhere you go. We encourage a healthy work-life balance and offer hybrid or remote working models. A career to shape : Opportunities to upskill, reskill and grow your career. Access the TUI Tech Learning Hub to level-up and reach your ambitions. Expand your horizons: Participate in our tech communities and collaborate on global projects and teams. Community : Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation and the Sustainable Tech Community. ABOUT THE JOB As a Machine Learning Engineer, you will be part of a cross-functional team that enables AI engineering skills and capabilities across TUI Group, aligning with TUI's AI strategy. Being an AI enthusiast with a strong DevSecOps mindset, you'll collaborate with your team to deliver solutions that challenge the status quo, taking full responsibility for your AI solutions from design to operation. You diligently care about the quality of your work, including proper documentation and security aspects. The Customer AI and Personalisation Team is an expert-team with a passion for AI technology. It works mainly with our App, Web and CRM teams with the mission to leverage AI and advanced analytics to understand our customers better, deliver tailored experiences, and drive business growth through data-driven decision-making and personalization strategies. Whilst you are building and maintaining our self-build segmentation models, laying the foundation for data science driven decision making and personalised offers you will be successful when you and your team deliver innovative and inspiring customer experiences in TUIs digital channels. This is achieved through low friction interactions which encourage customer engagement and bookings ensuring our customers feel understood and valued. You can articulate your thoughts and ideas and take the initiative to translate them into outcomes, ensuring alignment with business and technical teams together with the domain's teams and the Group Enabler teams, you will research, evaluate, and test new approaches, processes, and tools, helping teams use them effectively. You will participate in Communities of Practice and collaborate on shared initiatives to grow your experience. You are eager to learn and grow in your role, welcoming support and coaching from senior colleagues. You thrive in an international, multi-cultural team, constructively challenging and holding high expectations for yourself and others. You consistently drive for technical excellence, ownership, and self-organization at both team and personal levels. You are passionate about learning, acquiring new skills, and staying up-to-date with the latest developments in your focus areas. Security is part of everyone's job. At TUI, we practise secure behaviours first in everything we do. . ABOUT YOU Experience in designing, implementing, deploying and using various AI models and algorithms. Experience in deploying AI solutions (e.g. CI/CD pipeline, API development, containers). Strong programming skills in Python. Understanding of machine learning/AI frameworks and libraries. Hands-on experience with cloud technologies and services (e.g., AWS, Azure, Google Cloud) Experience with SQL and/or Snowflake. Some experience with Generative AI technologies (e.g. Bedrock, Langchain, LangGraph). Terms like RAG and Graphs are nothing new for you. Proficiency in data preprocessing and feature and/or prompt engineering. Customer-focused engineer with a passion for crafting high-quality digital products, continuous improvement, and effective team collaboration. Strong problem-solving and communication skills, with an understanding of the social, legal, and ethical impact of AI technologies. From a workplace to a place to belong.At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
TUI Airline Training (TAT) is a team within TUI Airline focusing on all airline training activities. We interlink local airlines and group aviation functions to share expertise, collaborate effectively, drive continuous improvement, and create economies of scale. With five airlines based in the UK, Sweden, Belgium, the Netherlands, and Germany, we work together to build a better, stronger, safer and more efficient future. The Compliance Monitoring Officer supports the Compliance Monitoring Manager in ensuring that all TUI Airline Training activities comply with regulatory requirements, internal policies, and industry best practices. Reporting to the Compliance Monitoring Manager, you will play a key role in conducting audits, inspections, and compliance assessments to maintain high safety and quality standards across all training operations. In this role, you will also collaborate closely with the TUI Airline Group Auditor Pool, which has been established to support compliance monitoring activities across TUI Airline. For this role, you could be based at any of our five TUI Airline HQs, including Luton, Zaventem, Rijswijk, Hannover, or Stockholm. This role will require occasional travel. ABOUT OUR OFFER Personal benefits : Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more. Flexible working : Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment. A career to shape : Access the TUI Learning Hub to level-up and reach your ambitions. Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams Community : Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. ABOUT THE ROLE Assist in planning and conducting compliance audits, inspections, and spot checks across TUI Airline Training's operations, ensuring adherence to EASA, UK CAA, and IOSA standards. Support continuous monitoring of compliance within the Approved Training Organisation (ATO) and related external service providers. Contribute to the evaluation of regulatory inspections, assisting in the implementation of corrective actions to address findings. Conduct compliance checks of training policies, manuals, and procedures, ensuring alignment with regulatory requirements. Assist in root cause analysis and the development of corrective and preventive actions to resolve compliance gaps. Track and monitor corrective actions to ensure timely resolution and effectiveness. Support compliance reporting by maintaining accurate records and assisting with data analysis. Assist in the development and dissemination of compliance training materials and awareness programmes within the organisation. Act as a key liaison for operational teams, providing compliance guidance and support as needed. Participate in internal meetings and support collaboration with regulatory authorities as required. Assist in reviewing and evaluating confidential compliance reports from pilots, instructors, and students. ABOUT YOU Experience in aviation flight and training operations, compliance monitoring, audit processes, and/or quality assurance. We are especially interested in candidates with flying experience or a strong background in aviation Knowledge of EASA, UK CAA, and other relevant aviation regulatory structures and frameworks. Strong analytical and problem-solving skills, with attention to detail. Effective communication skills, both written and verbal, with the ability to collaborate across teams. Organised and proactive, with the ability to manage multiple tasks in a structured manner. IT literate, with proficiency in Microsoft Office and compliance document management systems such as IQSMS, QPulse, or WebManuals. A team player with a strong sense of integrity and accountability. Willingness to travel occasionally as required. SECURITY CLEARANCE STATEMENT At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we'll guide you on the necessary information you need to provide at each stage. Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you've resided in for more than 6 months in the past 5 years (some costs may apply). From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
Oct 06, 2025
Full time
TUI Airline Training (TAT) is a team within TUI Airline focusing on all airline training activities. We interlink local airlines and group aviation functions to share expertise, collaborate effectively, drive continuous improvement, and create economies of scale. With five airlines based in the UK, Sweden, Belgium, the Netherlands, and Germany, we work together to build a better, stronger, safer and more efficient future. The Compliance Monitoring Officer supports the Compliance Monitoring Manager in ensuring that all TUI Airline Training activities comply with regulatory requirements, internal policies, and industry best practices. Reporting to the Compliance Monitoring Manager, you will play a key role in conducting audits, inspections, and compliance assessments to maintain high safety and quality standards across all training operations. In this role, you will also collaborate closely with the TUI Airline Group Auditor Pool, which has been established to support compliance monitoring activities across TUI Airline. For this role, you could be based at any of our five TUI Airline HQs, including Luton, Zaventem, Rijswijk, Hannover, or Stockholm. This role will require occasional travel. ABOUT OUR OFFER Personal benefits : Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more. Flexible working : Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment. A career to shape : Access the TUI Learning Hub to level-up and reach your ambitions. Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams Community : Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. ABOUT THE ROLE Assist in planning and conducting compliance audits, inspections, and spot checks across TUI Airline Training's operations, ensuring adherence to EASA, UK CAA, and IOSA standards. Support continuous monitoring of compliance within the Approved Training Organisation (ATO) and related external service providers. Contribute to the evaluation of regulatory inspections, assisting in the implementation of corrective actions to address findings. Conduct compliance checks of training policies, manuals, and procedures, ensuring alignment with regulatory requirements. Assist in root cause analysis and the development of corrective and preventive actions to resolve compliance gaps. Track and monitor corrective actions to ensure timely resolution and effectiveness. Support compliance reporting by maintaining accurate records and assisting with data analysis. Assist in the development and dissemination of compliance training materials and awareness programmes within the organisation. Act as a key liaison for operational teams, providing compliance guidance and support as needed. Participate in internal meetings and support collaboration with regulatory authorities as required. Assist in reviewing and evaluating confidential compliance reports from pilots, instructors, and students. ABOUT YOU Experience in aviation flight and training operations, compliance monitoring, audit processes, and/or quality assurance. We are especially interested in candidates with flying experience or a strong background in aviation Knowledge of EASA, UK CAA, and other relevant aviation regulatory structures and frameworks. Strong analytical and problem-solving skills, with attention to detail. Effective communication skills, both written and verbal, with the ability to collaborate across teams. Organised and proactive, with the ability to manage multiple tasks in a structured manner. IT literate, with proficiency in Microsoft Office and compliance document management systems such as IQSMS, QPulse, or WebManuals. A team player with a strong sense of integrity and accountability. Willingness to travel occasionally as required. SECURITY CLEARANCE STATEMENT At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we'll guide you on the necessary information you need to provide at each stage. Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you've resided in for more than 6 months in the past 5 years (some costs may apply). From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
This vacancy can be located at any of our headquarters within the market locations. As TUI embarks on an exciting transformation, we are opening the doors to new opportunities in our Markets + Airline Organisation. This is your chance to take the next step in your career, help steer the future of TUI, and make a lasting impact in the travel industry. We're seeking a Head of Strategy & Business Development to join our team. This pivotal role will steer TUI's strategic direction and ensure long-term, sustainable growth in a competitive global landscape. The closing date for this vacancy is July 11th 2025. ABOUT OUR OFFER Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & wellbeing support, and more. Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment. A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions. Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation ABOUT THE JOB Lead the M+A strategy process, ensuring consistency in strategy development and implementation across functions and regions. Work closely with top-level executives to evaluate and adapt strategic direction, aligning initiatives with both regional and global goals. Guide TUI's approach to acquisitions, divestitures, and market entry opportunities. Drive the development and support implementation of new products and services through cross-functional oversight. Design and execute a robust innovation and incubation roadmap, promoting breakthrough ideas, business models, and technologies. Act as a key driver in TUI's transformation agenda, aligning cross-functional initiatives with strategic priorities. Establish a consistent reporting cadence with the C-suite and board, ensuring transparent, data-driven assessments. Foster a culture of creativity to maintain a competitive edge and meet evolving customer needs. ABOUT YOU Strategic Visionary: Ability to think strategically and develop comprehensive business development strategies aligned with TUI's overarching goals. In-depth Industry and Marketplace Knowledge: Deep understanding of the aviation and travel industries, with the ability to analyse market dynamics and emerging trends as well as deep understanding of Marketplace business economics. Innovative Mindset: Proven track record of fostering innovation and driving change within organisations. Global Perspective: Demonstrated ability to operate with a global mindset, understanding diverse regional market dynamics and cultural nuances. M+A Expertise: Strong expertise in mergers and acquisitions, including governance, portfolio prioritisation, and integration. Customer-Centric and Partner Approach: Deep commitment to understanding customer needs and preferences to inform business strategies as well as understanding economics within leveraging Partner Verticals for scalable growth approaches for marketplaces. From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
Oct 05, 2025
Full time
This vacancy can be located at any of our headquarters within the market locations. As TUI embarks on an exciting transformation, we are opening the doors to new opportunities in our Markets + Airline Organisation. This is your chance to take the next step in your career, help steer the future of TUI, and make a lasting impact in the travel industry. We're seeking a Head of Strategy & Business Development to join our team. This pivotal role will steer TUI's strategic direction and ensure long-term, sustainable growth in a competitive global landscape. The closing date for this vacancy is July 11th 2025. ABOUT OUR OFFER Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & wellbeing support, and more. Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment. A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions. Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation ABOUT THE JOB Lead the M+A strategy process, ensuring consistency in strategy development and implementation across functions and regions. Work closely with top-level executives to evaluate and adapt strategic direction, aligning initiatives with both regional and global goals. Guide TUI's approach to acquisitions, divestitures, and market entry opportunities. Drive the development and support implementation of new products and services through cross-functional oversight. Design and execute a robust innovation and incubation roadmap, promoting breakthrough ideas, business models, and technologies. Act as a key driver in TUI's transformation agenda, aligning cross-functional initiatives with strategic priorities. Establish a consistent reporting cadence with the C-suite and board, ensuring transparent, data-driven assessments. Foster a culture of creativity to maintain a competitive edge and meet evolving customer needs. ABOUT YOU Strategic Visionary: Ability to think strategically and develop comprehensive business development strategies aligned with TUI's overarching goals. In-depth Industry and Marketplace Knowledge: Deep understanding of the aviation and travel industries, with the ability to analyse market dynamics and emerging trends as well as deep understanding of Marketplace business economics. Innovative Mindset: Proven track record of fostering innovation and driving change within organisations. Global Perspective: Demonstrated ability to operate with a global mindset, understanding diverse regional market dynamics and cultural nuances. M+A Expertise: Strong expertise in mergers and acquisitions, including governance, portfolio prioritisation, and integration. Customer-Centric and Partner Approach: Deep commitment to understanding customer needs and preferences to inform business strategies as well as understanding economics within leveraging Partner Verticals for scalable growth approaches for marketplaces. From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
Here at TUI, you'll find we're an inclusive company with a culture of care. By joining the Retail Team as a Deputy Manager at our Hayes inside Next shop, you'll work alongside the manager to lead, inspire, coach and develop a large team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products, achieving sales and service targets through providing exceptional sales and service. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just a starting salary of £14.32 per hour Be rewarded for exceeding your targets with our commission and discretionary bonus schemes Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career Investment in your development and career progression Pension scheme and life assurance. ABOUT THE JOB Lead by example and role model company values to inspire your team and deliver excellent customer service Personality and experience will assist you to guide, coach and develop your team to collaboratively reach high performance and standards that drive engagement Assist your manager in developing the team to be proactive and actively investigate and resolve every question or complaint. If things don't go quite right, you'll have the confidence to step in and take ownership As technology advances so does TUI, you'll work with a variety of systems empowering you to enhance your knowledge to actively improve our customer digital journey Monitor and report on customer feedback, spot trends, improve customer satisfaction and loyalty to grow our business Assist with recruiting talent, maintaining a high level of engagement and a low level of attrition. ABOUT YOU Proven passion for leading by example and delivering excellent customer service Confident and fun motivator and driven to achieve goals and sales targets Skilled at balancing multiple tasks, following company policies and procedures and confident to staymotivated when challenges arise Flexible to embrace change and adapt easily to new ways of working Trusted mentor with a fair and inclusive management style who recognises people are our most valued asset An organised individual who takes pride in their work and communicates effectively Able to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
Sep 22, 2025
Full time
Here at TUI, you'll find we're an inclusive company with a culture of care. By joining the Retail Team as a Deputy Manager at our Hayes inside Next shop, you'll work alongside the manager to lead, inspire, coach and develop a large team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products, achieving sales and service targets through providing exceptional sales and service. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just a starting salary of £14.32 per hour Be rewarded for exceeding your targets with our commission and discretionary bonus schemes Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career Investment in your development and career progression Pension scheme and life assurance. ABOUT THE JOB Lead by example and role model company values to inspire your team and deliver excellent customer service Personality and experience will assist you to guide, coach and develop your team to collaboratively reach high performance and standards that drive engagement Assist your manager in developing the team to be proactive and actively investigate and resolve every question or complaint. If things don't go quite right, you'll have the confidence to step in and take ownership As technology advances so does TUI, you'll work with a variety of systems empowering you to enhance your knowledge to actively improve our customer digital journey Monitor and report on customer feedback, spot trends, improve customer satisfaction and loyalty to grow our business Assist with recruiting talent, maintaining a high level of engagement and a low level of attrition. ABOUT YOU Proven passion for leading by example and delivering excellent customer service Confident and fun motivator and driven to achieve goals and sales targets Skilled at balancing multiple tasks, following company policies and procedures and confident to staymotivated when challenges arise Flexible to embrace change and adapt easily to new ways of working Trusted mentor with a fair and inclusive management style who recognises people are our most valued asset An organised individual who takes pride in their work and communicates effectively Able to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.