INEOS Automotive - Built for More Story so far Since we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pick-up, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consist of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary. If this sounds like you, let's talk. This role plays a key supportive role to ensure the delivery of the INEOS Grenadier Global customer experience. The role holder will manage the Emarsys platform to ensure overall effectiveness of our automated programmes and ad-hoc campaigns, to ensure that we use the platform to its full potential through application of best practices and latest platform features. Responsibilities: Manage the Emarsys platform for INEOS Grenadier, be the system expert and the main point of contact for internal and external colleagues for all operational matters related to it. Set up and build of automation and campaign workflows in Emarsys, setting up and maintenance of audience segments, segmentation templates and contact lists. You will also input on briefs for campaign and programme development with these factors in mind. Management of and collaboration with the html development resource to ensure quality and accuracy of email / communication builds within Emarsys and that these builds conform to best practice standards. Data Management: working with data integration tools and platforms, including API integrations, CSV data imports/exports, and CRM integrations to ensure effective data use. Input on briefs for programme, campaign build and audience segmentation - based on your in-depth knowledge of platform best practices and existing campaign and programme performance. Lead CX Marketing programme and campaign reporting, using this data to instigate optimisations in conjunction with the wider CX Marketing and Digital teams Manage Quality Assurance processes with an external agency, as well as lead internally in conjunction with the CX Marketing Specialist. Work with internal teams to support programme and campaign delivery as and when required. Qualifications: Emarsys SAP experience, with a deep understanding of Emarsys features, functionalities, and best practices. An understanding of how Emarsys integrates with SAP systems like SAP Customer Data Cloud, SAP Commerce Cloud, or SAP CDP, as well as other external systems like mobile apps is advantageous Experience in email marketing, online marketing, and omnichannel customer engagement is crucial.This includes experience with personalised email campaigns, segmentation, and A/B testing Familiarity with HTML, DNS, email protocols, and internet protocols is essential for troubleshooting and integrating with various web-based systems The ability to analyse data, identify trends, and interpret results in order to optimise campaigns Managing projects effectively, including planning, execution, and monitoring If the role sounds of interest and you want to learn more, please apply. Please include a covering letter that supports your application along with any other supporting information. If your application is successful one of the team will be in touch to arrange an initial conversation!
Aug 20, 2025
Full time
INEOS Automotive - Built for More Story so far Since we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pick-up, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consist of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary. If this sounds like you, let's talk. This role plays a key supportive role to ensure the delivery of the INEOS Grenadier Global customer experience. The role holder will manage the Emarsys platform to ensure overall effectiveness of our automated programmes and ad-hoc campaigns, to ensure that we use the platform to its full potential through application of best practices and latest platform features. Responsibilities: Manage the Emarsys platform for INEOS Grenadier, be the system expert and the main point of contact for internal and external colleagues for all operational matters related to it. Set up and build of automation and campaign workflows in Emarsys, setting up and maintenance of audience segments, segmentation templates and contact lists. You will also input on briefs for campaign and programme development with these factors in mind. Management of and collaboration with the html development resource to ensure quality and accuracy of email / communication builds within Emarsys and that these builds conform to best practice standards. Data Management: working with data integration tools and platforms, including API integrations, CSV data imports/exports, and CRM integrations to ensure effective data use. Input on briefs for programme, campaign build and audience segmentation - based on your in-depth knowledge of platform best practices and existing campaign and programme performance. Lead CX Marketing programme and campaign reporting, using this data to instigate optimisations in conjunction with the wider CX Marketing and Digital teams Manage Quality Assurance processes with an external agency, as well as lead internally in conjunction with the CX Marketing Specialist. Work with internal teams to support programme and campaign delivery as and when required. Qualifications: Emarsys SAP experience, with a deep understanding of Emarsys features, functionalities, and best practices. An understanding of how Emarsys integrates with SAP systems like SAP Customer Data Cloud, SAP Commerce Cloud, or SAP CDP, as well as other external systems like mobile apps is advantageous Experience in email marketing, online marketing, and omnichannel customer engagement is crucial.This includes experience with personalised email campaigns, segmentation, and A/B testing Familiarity with HTML, DNS, email protocols, and internet protocols is essential for troubleshooting and integrating with various web-based systems The ability to analyse data, identify trends, and interpret results in order to optimise campaigns Managing projects effectively, including planning, execution, and monitoring If the role sounds of interest and you want to learn more, please apply. Please include a covering letter that supports your application along with any other supporting information. If your application is successful one of the team will be in touch to arrange an initial conversation!
About Us In a nutshell, we're all about making the world of wine a better place. We fund and source directly from independent winemakers to bring customers better quality wine for a better price. No thirsty middlemen as far as the eye can see. It's a different way of doing things, sure. But it works. We're one of the UK's favourite wine clubs, shipping over 1 million (!) cases a year to curious wine lovers. And with an ambitious road ahead, we've got no plans on plugging the cork on growth. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. It takes a village to be Naked. That's why we're always on the lookout for eager talent to join the club. And now, our Digital Team is looking for a for a results-oriented ERP Project Manager with a proven track record in ERP delivery, particularly in environments involving supply chain, logistics, and inventory systems. This is a key position requiring someone who can shape strategic direction, drive execution, and work across multiple stakeholders-internal and external-to deliver an impactful transformation. You'll act as a tactical delivery leader, managing a project team to ensure Naked Wines builds a robust, integrated ERP foundation that supports its future scale and service ambitions. So if you're keen to help us take the guesswork out of enjoying great wine (that's what we're passionate about), there's a Naked welcome pack with your name on it. Together, we'll take Naked Wines to the next level - and share our not-so-well-kept secret with the world. Location & Flexible Working: You'll be based in London or Norwich. We work hybrid - 2 days per week in your main office, plus one visit to the other office each month We're flexible and trust our teams to get the job done in a way that works for them. You'll be responsible for: Project Leadership & Delivery Own the successful end-to-end delivery of the ERP implementation and related system integrations. Lead the cross-functional project team, ensuring coordination between digital, technology, operations, finance, 3PLs, and software partners. Provide hands-on leadership for implementation, from discovery and configuration through testing, go-live and stabilisation. Scope & Planning Ensure scope is clearly defined and controlled, especially across technical delivery, process adoption, and 3rd-party engagement. Develop and maintain a comprehensive, realistic project plan across timeline, deliverables, dependencies, and cost. Oversee procurement and technical onboarding for third-party integrations. Risk & Issue Management Identify and manage project risks and interdependencies, particularly where external data exchange and operational behavior need to align. Establish and maintain a structured risk register and mitigation plan across delivery streams. Governance & Reporting Deliver regular, structured updates to the Steering Committee and Executive Sponsors, including dashboards, KPIs, risks, and escalations. Ensure proper change control, documentation, and decision logging. Stakeholder Management & Communication Act as the project's communication lead, ensuring stakeholders across Naked Wines and its vendors understand progress, expectations, and outcomes. Coordinate across internal platforms (e.g., Local, vintrace) and third parties to align workflows and integrations. Facilitate training, documentation, and change adoption activities for go-live readiness. Qualifications & Experience Bachelor's or Master's degree in Business, Information Systems, Supply Chain, or related field 7+ years' experience managing multiple successful end to end ERP delivery or complex system integration projects Direct experience with Sage X3 or other comparable ERP platforms is highly desirable Project management certification (e.g., PMP, PRINCE2, Agile) required Familiarity with 3PL and freight data integration, supply chain operations, and data reconciliation processes Excellent leadership, communication, and problem-solving skills You are: An experienced ERP project leader who has successfully delivered end-to-end implementations of platforms like Sage X3, NetSuite, SAP, or Oracle-ideally in environments involving complex inventory, supply chain, or logistics processes. Comfortable managing complexity, including the coordination of multiple external vendors, third-party systems, and internal platforms to deliver fully integrated, business-critical solutions. Deeply knowledgeable about inventory management, with a strong grasp of best practices across inbound and outbound logistics, inter-warehouse movement, fulfilment, and real-time visibility. Strategic in mindset, able to see the big picture while also rolling up your sleeves to manage project plans, dependencies, and execution. You balance business alignment with technical delivery. A natural communicator and influencer, with the interpersonal skills to facilitate, motivate, and build trust across diverse stakeholder groups-from executive sponsors and business leaders to developers and logistics partners. Results-oriented and pragmatic, known for getting things done. You thrive on structure, drive progress relentlessly, and bring high standards to project governance, risk management, and delivery quality. You have: Ambition (dream big): translating strategy into action (projects, tasks and processes) Judgement (make good decisions): identifying the need for tactical change and leading implementation Discipline (adhere to high standards): following results closely and adapting plans as necessary Influence (have a big impact): facilitating collaboration and managing talent effectively Accountability (take full responsibility): delivering results - identifying issues and setting up ways to avoid them Finally you live by our Naked values: You support all stakeholders from the Winemaker, through to the Customer. We are Naked Together You embrace growth, pushing yourself out of your comfort zone to overcome obstacles You always start with our customers and winemakers You keep it simple and are data-led, from the wine itself to the ways of working You do the right thing, holding yourself accountable with honesty and openness Recruitment Process 1st stage: virtual interview 2nd stage: task and competency based virtual interview / in person interview As part of the Naked family, we want you to know we've got your back. Here are a few of the perks you'll enjoy when you join the team A competitive annual salary of £65-76k 26 days holiday and bank holidays (you can buy or sell holiday too) A £300 annual personal development budget - we're passionate about supporting people to follow their dreams inside or outside of Naked £450 every year to treat yourself to some of our delicious wines all in the name of research, of course We want to do our bit for the community and give everyone paid leave to volunteer We have Wellbeing Champions and access to mindfulness resources including the Headspace app We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more Equal Opportunities At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation.We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio-economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination. Accessibility and Adjustments Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example - she/her/hers, he/him/his, they/them/theirs, etc)to help us better address and respect your identity throughout the process.
Aug 20, 2025
Full time
About Us In a nutshell, we're all about making the world of wine a better place. We fund and source directly from independent winemakers to bring customers better quality wine for a better price. No thirsty middlemen as far as the eye can see. It's a different way of doing things, sure. But it works. We're one of the UK's favourite wine clubs, shipping over 1 million (!) cases a year to curious wine lovers. And with an ambitious road ahead, we've got no plans on plugging the cork on growth. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. It takes a village to be Naked. That's why we're always on the lookout for eager talent to join the club. And now, our Digital Team is looking for a for a results-oriented ERP Project Manager with a proven track record in ERP delivery, particularly in environments involving supply chain, logistics, and inventory systems. This is a key position requiring someone who can shape strategic direction, drive execution, and work across multiple stakeholders-internal and external-to deliver an impactful transformation. You'll act as a tactical delivery leader, managing a project team to ensure Naked Wines builds a robust, integrated ERP foundation that supports its future scale and service ambitions. So if you're keen to help us take the guesswork out of enjoying great wine (that's what we're passionate about), there's a Naked welcome pack with your name on it. Together, we'll take Naked Wines to the next level - and share our not-so-well-kept secret with the world. Location & Flexible Working: You'll be based in London or Norwich. We work hybrid - 2 days per week in your main office, plus one visit to the other office each month We're flexible and trust our teams to get the job done in a way that works for them. You'll be responsible for: Project Leadership & Delivery Own the successful end-to-end delivery of the ERP implementation and related system integrations. Lead the cross-functional project team, ensuring coordination between digital, technology, operations, finance, 3PLs, and software partners. Provide hands-on leadership for implementation, from discovery and configuration through testing, go-live and stabilisation. Scope & Planning Ensure scope is clearly defined and controlled, especially across technical delivery, process adoption, and 3rd-party engagement. Develop and maintain a comprehensive, realistic project plan across timeline, deliverables, dependencies, and cost. Oversee procurement and technical onboarding for third-party integrations. Risk & Issue Management Identify and manage project risks and interdependencies, particularly where external data exchange and operational behavior need to align. Establish and maintain a structured risk register and mitigation plan across delivery streams. Governance & Reporting Deliver regular, structured updates to the Steering Committee and Executive Sponsors, including dashboards, KPIs, risks, and escalations. Ensure proper change control, documentation, and decision logging. Stakeholder Management & Communication Act as the project's communication lead, ensuring stakeholders across Naked Wines and its vendors understand progress, expectations, and outcomes. Coordinate across internal platforms (e.g., Local, vintrace) and third parties to align workflows and integrations. Facilitate training, documentation, and change adoption activities for go-live readiness. Qualifications & Experience Bachelor's or Master's degree in Business, Information Systems, Supply Chain, or related field 7+ years' experience managing multiple successful end to end ERP delivery or complex system integration projects Direct experience with Sage X3 or other comparable ERP platforms is highly desirable Project management certification (e.g., PMP, PRINCE2, Agile) required Familiarity with 3PL and freight data integration, supply chain operations, and data reconciliation processes Excellent leadership, communication, and problem-solving skills You are: An experienced ERP project leader who has successfully delivered end-to-end implementations of platforms like Sage X3, NetSuite, SAP, or Oracle-ideally in environments involving complex inventory, supply chain, or logistics processes. Comfortable managing complexity, including the coordination of multiple external vendors, third-party systems, and internal platforms to deliver fully integrated, business-critical solutions. Deeply knowledgeable about inventory management, with a strong grasp of best practices across inbound and outbound logistics, inter-warehouse movement, fulfilment, and real-time visibility. Strategic in mindset, able to see the big picture while also rolling up your sleeves to manage project plans, dependencies, and execution. You balance business alignment with technical delivery. A natural communicator and influencer, with the interpersonal skills to facilitate, motivate, and build trust across diverse stakeholder groups-from executive sponsors and business leaders to developers and logistics partners. Results-oriented and pragmatic, known for getting things done. You thrive on structure, drive progress relentlessly, and bring high standards to project governance, risk management, and delivery quality. You have: Ambition (dream big): translating strategy into action (projects, tasks and processes) Judgement (make good decisions): identifying the need for tactical change and leading implementation Discipline (adhere to high standards): following results closely and adapting plans as necessary Influence (have a big impact): facilitating collaboration and managing talent effectively Accountability (take full responsibility): delivering results - identifying issues and setting up ways to avoid them Finally you live by our Naked values: You support all stakeholders from the Winemaker, through to the Customer. We are Naked Together You embrace growth, pushing yourself out of your comfort zone to overcome obstacles You always start with our customers and winemakers You keep it simple and are data-led, from the wine itself to the ways of working You do the right thing, holding yourself accountable with honesty and openness Recruitment Process 1st stage: virtual interview 2nd stage: task and competency based virtual interview / in person interview As part of the Naked family, we want you to know we've got your back. Here are a few of the perks you'll enjoy when you join the team A competitive annual salary of £65-76k 26 days holiday and bank holidays (you can buy or sell holiday too) A £300 annual personal development budget - we're passionate about supporting people to follow their dreams inside or outside of Naked £450 every year to treat yourself to some of our delicious wines all in the name of research, of course We want to do our bit for the community and give everyone paid leave to volunteer We have Wellbeing Champions and access to mindfulness resources including the Headspace app We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more Equal Opportunities At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation.We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio-economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination. Accessibility and Adjustments Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example - she/her/hers, he/him/his, they/them/theirs, etc)to help us better address and respect your identity throughout the process.
Want a 3D Career? Join Norgine. At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community. We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits. Bring everything about yourself that you're proud of, whether that's your passion for making a difference, focus on others' well-being, or intellectual curiosity to unleash in a fast-paced environment and supportive community. In return, get a sense of belonging, a long-term career with ongoing development and upskilling, and a company that cares about people's wellness as much as you do. Norgine: Transforming Healthcare, Backed by Over a Century of Expertise. We have an exciting opportunity for an Artwork Lifecycle Partner Lead to join Norgine. The person holding this position will report to the Associate Director Artwork Lifecycle & Compliance and be a member of the Global Development Operations team. The core responsibility of the of Artwork Lifecycle Partner Lead is to oversee the Development Outsourced Service Provider to ensure effective prioritization, planning, and execution of artwork packaging updates and product launches across Norgine's global product portfolio. This role involves assigning clear artwork objectives to the service provider, communicating approved artwork changes to Norgine manufacturing sites and teams, and managing the Artwork Planned Deviation process on behalf of Global Development Operations. This will be a permanent role. KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: • Oversee the artwork activities with the Development Outsourced Service Provider(s) to successfully deliver all artwork projects efficiently and on time, including the artwork activities for Norgine customers • Monitor completion of Artwork activities, through Flash reports to ensure artwork updates have been completed to meet Company objectives and Stakeholder requirements • Participate in the Development oversight and Strategic alignment meetings and Brand Team meetings acting as the SME for artwork related activities making sure that what is coming through is as expected and within the scope of the strategy for the business in relation to artwork. • Advise Development Outsourced Service Provider(s) of any new business requirements identified from internal meetings to ensure awareness of upcoming artwork activities. Resolve roadblocks • Act as the escalation point for Development Outsourced Service Provider in relation to artwork activities to resolve any capacity or resource bottle necks/clashes and able to find solutions/prioritise/escalate accordingly in discussions with internal stakeholders • Has financial oversight of expenditure and is able to analyse and review trends using metrics supplied by Development Outsourced Service Provider to confirm expenditure vs budget for the artwork related activities. Act as approver for invoicing. • Advise LCM Managers of progress, ensuring that dependencies are identified, tracked and managed, communicated and manage any risks • Lead and coordinate artwork implementation meetings with site teams to assess impact of artwork implementation on production schedules and advise Development Outsourced Service Provider • Act as action owner for any deviation and CAPAs in relation to artwork as required • Facilitate the completion of the Artwork Planned Deviation (APD) process on behalf of Development • Use GDO systems and tools to identify and manage potential risks and issues; working alongside the Development System team to understand key measures and expectations and implement. Participating in CI activities and lean initiatives to continually improve artwork services/process • Manages relationships with key customers, print suppliers and CMOs • Contribute to the Development Outsourced Service Provider governance meetings by raising topics in relation to Artwork activities for resolution as required • Act as deputy for the Associate Director, Artwork Lifecycle • Maintain an understanding of the wider packaging and pharmaceutical industry regarding regulatory and legal information, in relation to artwork requirements • Remains knowledgeable about current regulations and guidance, interprets and notifies appropriate personnel. • Adheres to Norgine compliance policies • Several years' experience in the artwork environment. • General knowledge of worldwide requirements related to management of pharmaceutical (both Rx and Consumer Health) packaging artwork. • Strong understanding of project and programme management methodologies, tools and techniques. • Proven project management and stakeholder management experience in the pharmaceutical sector in relation to artwork management, with a successful record of delivery. • Strong analytical skills with meticulous attention to detail to review reports, trends and keep oversight of budgets. • Excellent communication abilities • Experience in managing external service providers. This job description is a summary of the typical functions of the job; not an exhaustive or comprehensive list of all possible responsibilities, tasks and duties. Norgine reserves the right to change responsibilities to meet business and organisational needs as necessary. Our benefits may vary per location. Please liaise with the Norgine TA representative to obtain more information. If you want a multi-dimensional 3D career in a leading healthcare organisation, join us.
Aug 18, 2025
Full time
Want a 3D Career? Join Norgine. At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community. We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits. Bring everything about yourself that you're proud of, whether that's your passion for making a difference, focus on others' well-being, or intellectual curiosity to unleash in a fast-paced environment and supportive community. In return, get a sense of belonging, a long-term career with ongoing development and upskilling, and a company that cares about people's wellness as much as you do. Norgine: Transforming Healthcare, Backed by Over a Century of Expertise. We have an exciting opportunity for an Artwork Lifecycle Partner Lead to join Norgine. The person holding this position will report to the Associate Director Artwork Lifecycle & Compliance and be a member of the Global Development Operations team. The core responsibility of the of Artwork Lifecycle Partner Lead is to oversee the Development Outsourced Service Provider to ensure effective prioritization, planning, and execution of artwork packaging updates and product launches across Norgine's global product portfolio. This role involves assigning clear artwork objectives to the service provider, communicating approved artwork changes to Norgine manufacturing sites and teams, and managing the Artwork Planned Deviation process on behalf of Global Development Operations. This will be a permanent role. KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: • Oversee the artwork activities with the Development Outsourced Service Provider(s) to successfully deliver all artwork projects efficiently and on time, including the artwork activities for Norgine customers • Monitor completion of Artwork activities, through Flash reports to ensure artwork updates have been completed to meet Company objectives and Stakeholder requirements • Participate in the Development oversight and Strategic alignment meetings and Brand Team meetings acting as the SME for artwork related activities making sure that what is coming through is as expected and within the scope of the strategy for the business in relation to artwork. • Advise Development Outsourced Service Provider(s) of any new business requirements identified from internal meetings to ensure awareness of upcoming artwork activities. Resolve roadblocks • Act as the escalation point for Development Outsourced Service Provider in relation to artwork activities to resolve any capacity or resource bottle necks/clashes and able to find solutions/prioritise/escalate accordingly in discussions with internal stakeholders • Has financial oversight of expenditure and is able to analyse and review trends using metrics supplied by Development Outsourced Service Provider to confirm expenditure vs budget for the artwork related activities. Act as approver for invoicing. • Advise LCM Managers of progress, ensuring that dependencies are identified, tracked and managed, communicated and manage any risks • Lead and coordinate artwork implementation meetings with site teams to assess impact of artwork implementation on production schedules and advise Development Outsourced Service Provider • Act as action owner for any deviation and CAPAs in relation to artwork as required • Facilitate the completion of the Artwork Planned Deviation (APD) process on behalf of Development • Use GDO systems and tools to identify and manage potential risks and issues; working alongside the Development System team to understand key measures and expectations and implement. Participating in CI activities and lean initiatives to continually improve artwork services/process • Manages relationships with key customers, print suppliers and CMOs • Contribute to the Development Outsourced Service Provider governance meetings by raising topics in relation to Artwork activities for resolution as required • Act as deputy for the Associate Director, Artwork Lifecycle • Maintain an understanding of the wider packaging and pharmaceutical industry regarding regulatory and legal information, in relation to artwork requirements • Remains knowledgeable about current regulations and guidance, interprets and notifies appropriate personnel. • Adheres to Norgine compliance policies • Several years' experience in the artwork environment. • General knowledge of worldwide requirements related to management of pharmaceutical (both Rx and Consumer Health) packaging artwork. • Strong understanding of project and programme management methodologies, tools and techniques. • Proven project management and stakeholder management experience in the pharmaceutical sector in relation to artwork management, with a successful record of delivery. • Strong analytical skills with meticulous attention to detail to review reports, trends and keep oversight of budgets. • Excellent communication abilities • Experience in managing external service providers. This job description is a summary of the typical functions of the job; not an exhaustive or comprehensive list of all possible responsibilities, tasks and duties. Norgine reserves the right to change responsibilities to meet business and organisational needs as necessary. Our benefits may vary per location. Please liaise with the Norgine TA representative to obtain more information. If you want a multi-dimensional 3D career in a leading healthcare organisation, join us.
JOB TITLE: Head of Supply Chain & Customer Journey LOCATION: Aylesford, Kent WORKING HOURS: 8am - 4.30pm A bit about the role Are you a commercially savvy and strategically driven leader ready to make a big impact? We're looking for a Head of Supply Chain & Customer Journey to take the lead in shaping and advancing our Supply Chain and Customer Service functions. In this high-profile role, you'll be responsible for creating and executing a forward-thinking strategy that delivers commercial value, builds resilience, and drives efficiency across our business and the wider Group. We're seeking someone with a strong commercial mindset and a hands-on approach. You'll play a crucial role in optimising our end-to-end supply chain while enhancing every stage of the customer experience. Some of your responsbilities Develop and lead a long-term, group-wide procurement strategy aligned to mid - long term business goals. Work closely with the COO to forecast and anticipate business needs and ensure the supply chain is future-ready, resilient, and aligned with strategic objectives. Work collaboratively across cross functional stakeholders within the Operations, Finance, Product and Executive teams to understand business needs and drive procurement excellence. Drive supplier innovation, risk mitigation, and sustainability across the supply chain. Lead sourcing strategy and supplier evaluation processes, ensuring optimal cost, quality, service, and compliance. Manage and challenge suppliers to deliver the required standards and measure their performance against agreed objectives / SLA's, putting in place corrective actions as necessary. Analyse current and future products to identify supply chain options accordingly in advance of product launch so alleviate any delays in product launch and identify any cost savings. Build strong and long-lasting supplier relationships through regular interaction and onsite in person visits with key contacts. Negotiate high-value, complex contracts and commercial agreements. Conduct thorough audits and risk assessments as required for suppliers to ensure regulatory compliance and mitigate any supply chain risk as far as possible. Establish and maintain robust procurement governance, policies, and ethical standards. Analyse and leverage procurement data and insights to drive cost saving, performance monitoring, and continuous improvement. Actively manage NPS scores. Any other reasonable adhoc duties as necessary for the proper fulfilment of the role. Leadership: Driving the department to meeting and exceeding set goals. Overseeing the direction of day-to-day activities of the team in close collaboration with the team leader. Utilising your unique expertise and skills to empower the team, evenly distributing knowledge to aid individual and team confidence, growth and development. Motivating the team to achieve business goals. Developing and implementing a timeline to achieve targets. Working with team leaders to monitor productivity and output. Regularly assessing capacity of the team and ensuring resources are in place and planned for forecasted pipeline projects. Coordinating and delegating tasks to team leaders and members. Identifying areas of training needed for individual team members to maximise their potential. Conducting regular one to ones and annual appraisals with direct reports. Contributing to the growth and development of the company through a successful, high performing team. Creating a vibrant and collaborative working environment that inspires the team. FCIPS or MCIPS Level 5 or above. Proven experience in a senior, strategic procurement function in a mid-sized or growth business. Deep understanding of the full procurement lifecycle: sourcing, contracting, purchasing, supplier management, and risk mitigation. Familiarity with procurement technology and reporting tools. Ideally a strong background in FMCG or manufacturing. Willingness and ability to travel within the UK and internationally on a regular basis. Strong negotiation, analytical, and stakeholder management skills. Commercial thinker with a track record of instigating and driving cost reduction across purchases. Naturally proactive and solutions-oriented; always looking for opportunities to improve. Strong relationship builder who can influence and collaborate across all levels. Strategic thinker with the ability to balance short-term wins with long-term goals. Driven by results, hungry to deliver cost savings and operational efficiencies. Responsive, able to work in a very fast paced, agile environment. Excellent people leadership skills. A confident, rational and practical decision maker. Able to challenge constructively. Flexible and adaptable with the ability to manage operational business change within a fast paced, rapidly expanding company. Persistent and determined when it comes to securing better supplier terms and unlocking value. Positive, can-do attitude with a passion for driving change and making an impact. Self-motivated and organised with excellent attention to detail and can-do attitude. Excellent written and verbal communication skills. You embody our company people values: Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals. Committed - Dedicate yourself fully to your role, going above and beyond with self-motivation and loyalty to achieve individual, team, and company goals. Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes. Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others. Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach. Why work for us Pineapple is a leader in designing and manufacturing innovative furniture solutions for challenging environments. A family run company started in 1975, Pineapple is now a global business with headquarters in Kent (UK) and offices in France, Germany and the USA. Pineapple still runs by its original ethos of creating mindfully designed furniture that not only works effortlessly and looks great but also helps foster a calm and supportive environment. Join Pineapple and be part of a team that is dedicated to making a difference through quality, innovation, sustainability and exceptional customer care. What we offer you We were proudly featured in The Sunday Times as one of the Best Places to Work 2024 & 2025 Competitive pay Pension scheme A Healthcare Cash Plan - You can claim for medical expenses, dental or optical services, as well as access to 100s of deals and discounts 23 days annual leave + UK bank holidays An extra day's leave for your birthday All new starters, we'll plant a tree in your honour. We currently have trees planted in the UK, Tanzania, Uganda, Kenya, and Madagascar Sustainability-focused - We're committed to reducing our environmental impact through low carbon operations, renewable energy, and recycled materials Regular team socials and events, including summer and Christmas parties. As well as football and netball teams, and other ad hoc events Monthly pizza Friday Enjoy free fruit, snacks, hot drinks, and cold beverages Employee referrals bonus scheme Access to our Learning & Development platform, offering a wide range of online courses, certifications, and professional development tools to support your career growth and skill enhancement Company volunteering day, 2024, we were at Port Lympne Safari Park picking leaves ready to be frozen for the animals through the winter High-quality office environment Free onsite parking / within walking distance from the train station We are an equal opportunities employer.We welcome applications from all suitably qualified persons. Agencies we know where you are if we need any support, thank you for your interest in working with Pineapple.
Aug 18, 2025
Full time
JOB TITLE: Head of Supply Chain & Customer Journey LOCATION: Aylesford, Kent WORKING HOURS: 8am - 4.30pm A bit about the role Are you a commercially savvy and strategically driven leader ready to make a big impact? We're looking for a Head of Supply Chain & Customer Journey to take the lead in shaping and advancing our Supply Chain and Customer Service functions. In this high-profile role, you'll be responsible for creating and executing a forward-thinking strategy that delivers commercial value, builds resilience, and drives efficiency across our business and the wider Group. We're seeking someone with a strong commercial mindset and a hands-on approach. You'll play a crucial role in optimising our end-to-end supply chain while enhancing every stage of the customer experience. Some of your responsbilities Develop and lead a long-term, group-wide procurement strategy aligned to mid - long term business goals. Work closely with the COO to forecast and anticipate business needs and ensure the supply chain is future-ready, resilient, and aligned with strategic objectives. Work collaboratively across cross functional stakeholders within the Operations, Finance, Product and Executive teams to understand business needs and drive procurement excellence. Drive supplier innovation, risk mitigation, and sustainability across the supply chain. Lead sourcing strategy and supplier evaluation processes, ensuring optimal cost, quality, service, and compliance. Manage and challenge suppliers to deliver the required standards and measure their performance against agreed objectives / SLA's, putting in place corrective actions as necessary. Analyse current and future products to identify supply chain options accordingly in advance of product launch so alleviate any delays in product launch and identify any cost savings. Build strong and long-lasting supplier relationships through regular interaction and onsite in person visits with key contacts. Negotiate high-value, complex contracts and commercial agreements. Conduct thorough audits and risk assessments as required for suppliers to ensure regulatory compliance and mitigate any supply chain risk as far as possible. Establish and maintain robust procurement governance, policies, and ethical standards. Analyse and leverage procurement data and insights to drive cost saving, performance monitoring, and continuous improvement. Actively manage NPS scores. Any other reasonable adhoc duties as necessary for the proper fulfilment of the role. Leadership: Driving the department to meeting and exceeding set goals. Overseeing the direction of day-to-day activities of the team in close collaboration with the team leader. Utilising your unique expertise and skills to empower the team, evenly distributing knowledge to aid individual and team confidence, growth and development. Motivating the team to achieve business goals. Developing and implementing a timeline to achieve targets. Working with team leaders to monitor productivity and output. Regularly assessing capacity of the team and ensuring resources are in place and planned for forecasted pipeline projects. Coordinating and delegating tasks to team leaders and members. Identifying areas of training needed for individual team members to maximise their potential. Conducting regular one to ones and annual appraisals with direct reports. Contributing to the growth and development of the company through a successful, high performing team. Creating a vibrant and collaborative working environment that inspires the team. FCIPS or MCIPS Level 5 or above. Proven experience in a senior, strategic procurement function in a mid-sized or growth business. Deep understanding of the full procurement lifecycle: sourcing, contracting, purchasing, supplier management, and risk mitigation. Familiarity with procurement technology and reporting tools. Ideally a strong background in FMCG or manufacturing. Willingness and ability to travel within the UK and internationally on a regular basis. Strong negotiation, analytical, and stakeholder management skills. Commercial thinker with a track record of instigating and driving cost reduction across purchases. Naturally proactive and solutions-oriented; always looking for opportunities to improve. Strong relationship builder who can influence and collaborate across all levels. Strategic thinker with the ability to balance short-term wins with long-term goals. Driven by results, hungry to deliver cost savings and operational efficiencies. Responsive, able to work in a very fast paced, agile environment. Excellent people leadership skills. A confident, rational and practical decision maker. Able to challenge constructively. Flexible and adaptable with the ability to manage operational business change within a fast paced, rapidly expanding company. Persistent and determined when it comes to securing better supplier terms and unlocking value. Positive, can-do attitude with a passion for driving change and making an impact. Self-motivated and organised with excellent attention to detail and can-do attitude. Excellent written and verbal communication skills. You embody our company people values: Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals. Committed - Dedicate yourself fully to your role, going above and beyond with self-motivation and loyalty to achieve individual, team, and company goals. Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes. Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others. Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach. Why work for us Pineapple is a leader in designing and manufacturing innovative furniture solutions for challenging environments. A family run company started in 1975, Pineapple is now a global business with headquarters in Kent (UK) and offices in France, Germany and the USA. Pineapple still runs by its original ethos of creating mindfully designed furniture that not only works effortlessly and looks great but also helps foster a calm and supportive environment. Join Pineapple and be part of a team that is dedicated to making a difference through quality, innovation, sustainability and exceptional customer care. What we offer you We were proudly featured in The Sunday Times as one of the Best Places to Work 2024 & 2025 Competitive pay Pension scheme A Healthcare Cash Plan - You can claim for medical expenses, dental or optical services, as well as access to 100s of deals and discounts 23 days annual leave + UK bank holidays An extra day's leave for your birthday All new starters, we'll plant a tree in your honour. We currently have trees planted in the UK, Tanzania, Uganda, Kenya, and Madagascar Sustainability-focused - We're committed to reducing our environmental impact through low carbon operations, renewable energy, and recycled materials Regular team socials and events, including summer and Christmas parties. As well as football and netball teams, and other ad hoc events Monthly pizza Friday Enjoy free fruit, snacks, hot drinks, and cold beverages Employee referrals bonus scheme Access to our Learning & Development platform, offering a wide range of online courses, certifications, and professional development tools to support your career growth and skill enhancement Company volunteering day, 2024, we were at Port Lympne Safari Park picking leaves ready to be frozen for the animals through the winter High-quality office environment Free onsite parking / within walking distance from the train station We are an equal opportunities employer.We welcome applications from all suitably qualified persons. Agencies we know where you are if we need any support, thank you for your interest in working with Pineapple.
INEOS Automotive - Built For More Story so far Since we started our journey to build a no-nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pick-up, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering, or energy - and certainly not elite sport. At INEOS, we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour, and humour. Our Automotive team consists of around 1500 employees, 10 locations, and 44 nationalities. We're an international team working together to challenge the ordinary. If this sounds like you, let's talk. The Credit & Treasury Manager is responsible for managing credit analysis and treasury activities for all INEOS Automotive entities. The jobholder will need to communicate regularly with our transactional banks and internal stakeholders regarding credit and treasury activities. This includes recommending and monitoring internal credit limits, managing daily cash across multiple legal entities and currencies, supporting external working capital and trade finance facilities, and managing weekly cashflow forecasting. This role is part of the HQ Finance team and reports to the Head of Investor Relations. Responsibilities: Credit Management Recommend credit limits for customers globally. Liaise with credit insurers and INEOS Automotive commercial and legal teams to ensure optimal credit limits for each customer. Continuously improve work processes related to credit management. Day-to-Day Cash Management Manage cash activities, ensuring adequate cash flow to operate smoothly across all locations, including cash pooling, payment approvals, bank charges, and FX risks. Develop and maintain relationships with transactional banks. External Banking Facilities Support Support inventory and receivables financing, trade finance facilities, including drawdowns, repayments, interest payments, reporting, audits, and controls. Cash Forecasting Lead weekly cash flow forecast process for INEOS Automotive. Qualifications: Bachelor's Degree in Finance or a related field, plus an Accounting, Treasury, or Credit qualification, or qualified by experience. Experience in an accounting firm, bank, or treasury function. Flexible and adaptable to changing business needs. Proactive, driven, with good time management and organizational skills to meet deadlines. High attention to detail and commitment to high standards. Strong numeracy and analytical skills; advanced MS Excel skills. Ability to present information clearly, both in writing and face-to-face. If you are interested and want to learn more, please apply with a cover letter and supporting documents. Successful applicants will be contacted for an initial conversation.
Aug 17, 2025
Full time
INEOS Automotive - Built For More Story so far Since we started our journey to build a no-nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pick-up, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering, or energy - and certainly not elite sport. At INEOS, we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour, and humour. Our Automotive team consists of around 1500 employees, 10 locations, and 44 nationalities. We're an international team working together to challenge the ordinary. If this sounds like you, let's talk. The Credit & Treasury Manager is responsible for managing credit analysis and treasury activities for all INEOS Automotive entities. The jobholder will need to communicate regularly with our transactional banks and internal stakeholders regarding credit and treasury activities. This includes recommending and monitoring internal credit limits, managing daily cash across multiple legal entities and currencies, supporting external working capital and trade finance facilities, and managing weekly cashflow forecasting. This role is part of the HQ Finance team and reports to the Head of Investor Relations. Responsibilities: Credit Management Recommend credit limits for customers globally. Liaise with credit insurers and INEOS Automotive commercial and legal teams to ensure optimal credit limits for each customer. Continuously improve work processes related to credit management. Day-to-Day Cash Management Manage cash activities, ensuring adequate cash flow to operate smoothly across all locations, including cash pooling, payment approvals, bank charges, and FX risks. Develop and maintain relationships with transactional banks. External Banking Facilities Support Support inventory and receivables financing, trade finance facilities, including drawdowns, repayments, interest payments, reporting, audits, and controls. Cash Forecasting Lead weekly cash flow forecast process for INEOS Automotive. Qualifications: Bachelor's Degree in Finance or a related field, plus an Accounting, Treasury, or Credit qualification, or qualified by experience. Experience in an accounting firm, bank, or treasury function. Flexible and adaptable to changing business needs. Proactive, driven, with good time management and organizational skills to meet deadlines. High attention to detail and commitment to high standards. Strong numeracy and analytical skills; advanced MS Excel skills. Ability to present information clearly, both in writing and face-to-face. If you are interested and want to learn more, please apply with a cover letter and supporting documents. Successful applicants will be contacted for an initial conversation.
100% remote Global team Full-time About NineTwoThree Studio NineTwoThree Studio is a dynamic product design and engineering studio specializing in creating innovative apps and AI-powered digital solutions for a wide range of clients. With over 11 years of experience, we have built 14 internal startups and 60 client apps, collectively generating over one billion dollars in revenue. We have been recognized as one of the fastest-growing companies in America for four consecutive years by Inc., and one of Massachusetts' 50 fastest-growing companies by the Boston Business Journal. Our passion lies in leveraging clever technology to transform businesses and create exceptional user experiences. About the Role We are seeking a Senior UI/UX Designer to join our design team. In this role, you will create intuitive, user-centered, and visually compelling experiences for AI-driven platforms, mobile apps, and web applications. You will work closely with product managers, engineers, and other stakeholders to develop solutions that balance user needs and business goals. You will also get to design for products across all sorts of industries and platforms, making this an exciting place to exercise your design muscles. This role requires a high level of creativity, collaboration, and attention to detail. The ideal candidate has a strong background in UI/UX design, an eye for aesthetics, and a passion for delivering exceptional user experiences. Key Responsibilities Lead the end-to-end design process, from concept to implementation for individual clients and the NineTwoThree brand and set the standard for Figma best practices across the team. Deliver well-structured Figma boards with components, symbols and brand styles that remain consistent throughout the design process and have a single source of truth for all elements that update entire systems. Develop wireframes, interactions, and high-fidelity UI designs using Figma. Create prototypes when delivering design ideas to illustrate different design solutions and test hypotheses. Conduct competitive analysis and usability testing to inform design decisions and rely on industry best practice (AirBnB, Spotify, etc) to demonstrate forward design thinking. Collaborate with product managers, engineers, and stakeholders to translate complex requirements into user-friendly designs. Ensure smooth handoff of high-quality, developer-ready components to engineering teams, proactively anticipating technical needs, edge cases, and providing necessary specs, assets, and documentation. Speed up design process using AI tools and lead adoption of new practices in the team. Articulate and defend design decisions to internal stakeholders and external clients, grounding your rationale in user needs, business goals, and established design principles. Help build a design culture at NineTwoThree, ensuring high-quality craft and attention to detail. Actively participate in multiple projects across the company. Explain projects through design language on our website and work with marketing to tell the story of why each project solved our clients problems. Stay updated with the UI/UX standards and guidelines to ensure our applications are intuitive and follow familiar usage patterns At least 5 years of experience as a UI/UX Designer, with a strong portfolio showcasing knowledge of UX principles, user flows, and visual design for established brands. Experience working in structured, fast-paced environments with clear processes, tight deadlines, and asynchronous collaboration across departments. Experience working as part of a multi-designer team, contributing to shared systems and giving/receiving design feedback. Proficiency in Figma, including team libraries, auto layout, component properties, and prototyping. Solid understanding of user-centered design principles and usability best practices. Knowledge and experience with Google and Apple Design Guidelines Strong graphic design fundamentals, including typography, composition, layout, grids, and color. Excellent English skills (Upper-Intermediate or higher). Experience designing for AI-driven applications, mobile apps, and web platforms. Strong understanding of responsive and interactive design principles. Ability to thrive in a fast-paced, agile environment and manage multiple projects. Excellent communication and collaboration skills in a remote work setting. Attention to detail and a strong sense of visual aesthetics. Will be an advantage: Proven experience designing complex, data-intensive platforms and interfaces Motion design experience Experience as Illustrator or Brand Designer You'll Thrive If You: Enjoy designing non-trivial web apps Like to be challenged and learn fast Can work independently through the full design cycle Communicate clearly in writing and through presentations You Might Struggle If You: Take weeks to deliver results Are not used to feedback from Product Managers, Engineers and QAs Rely solely on visual aesthetics or general design trends Prefer not to take ownership and show initiative What We Offer 100% remote job - work from anywhere. Annual paid vacation - 20 working days per year, increasing to 25 days after three years. Paid sick leave and holidays. Flexible working hours. Accounting assistance. Well-being budget to support your personal growth. Maternity/Paternity leave. Reimbursement of professional development courses/certifications (up to 100% with managerial approval). Hardware provided based on business needs. A strong, positive engineering culture with a tightly-knit, collaborative team that values quality and creativity. Hiring process: We value your time and ours and make the process fast and easy. Our interview process takes the following steps: HR interview, test challenge, technical interview with COO/CTO and Head of Product, Offer. Join us!
Aug 17, 2025
Full time
100% remote Global team Full-time About NineTwoThree Studio NineTwoThree Studio is a dynamic product design and engineering studio specializing in creating innovative apps and AI-powered digital solutions for a wide range of clients. With over 11 years of experience, we have built 14 internal startups and 60 client apps, collectively generating over one billion dollars in revenue. We have been recognized as one of the fastest-growing companies in America for four consecutive years by Inc., and one of Massachusetts' 50 fastest-growing companies by the Boston Business Journal. Our passion lies in leveraging clever technology to transform businesses and create exceptional user experiences. About the Role We are seeking a Senior UI/UX Designer to join our design team. In this role, you will create intuitive, user-centered, and visually compelling experiences for AI-driven platforms, mobile apps, and web applications. You will work closely with product managers, engineers, and other stakeholders to develop solutions that balance user needs and business goals. You will also get to design for products across all sorts of industries and platforms, making this an exciting place to exercise your design muscles. This role requires a high level of creativity, collaboration, and attention to detail. The ideal candidate has a strong background in UI/UX design, an eye for aesthetics, and a passion for delivering exceptional user experiences. Key Responsibilities Lead the end-to-end design process, from concept to implementation for individual clients and the NineTwoThree brand and set the standard for Figma best practices across the team. Deliver well-structured Figma boards with components, symbols and brand styles that remain consistent throughout the design process and have a single source of truth for all elements that update entire systems. Develop wireframes, interactions, and high-fidelity UI designs using Figma. Create prototypes when delivering design ideas to illustrate different design solutions and test hypotheses. Conduct competitive analysis and usability testing to inform design decisions and rely on industry best practice (AirBnB, Spotify, etc) to demonstrate forward design thinking. Collaborate with product managers, engineers, and stakeholders to translate complex requirements into user-friendly designs. Ensure smooth handoff of high-quality, developer-ready components to engineering teams, proactively anticipating technical needs, edge cases, and providing necessary specs, assets, and documentation. Speed up design process using AI tools and lead adoption of new practices in the team. Articulate and defend design decisions to internal stakeholders and external clients, grounding your rationale in user needs, business goals, and established design principles. Help build a design culture at NineTwoThree, ensuring high-quality craft and attention to detail. Actively participate in multiple projects across the company. Explain projects through design language on our website and work with marketing to tell the story of why each project solved our clients problems. Stay updated with the UI/UX standards and guidelines to ensure our applications are intuitive and follow familiar usage patterns At least 5 years of experience as a UI/UX Designer, with a strong portfolio showcasing knowledge of UX principles, user flows, and visual design for established brands. Experience working in structured, fast-paced environments with clear processes, tight deadlines, and asynchronous collaboration across departments. Experience working as part of a multi-designer team, contributing to shared systems and giving/receiving design feedback. Proficiency in Figma, including team libraries, auto layout, component properties, and prototyping. Solid understanding of user-centered design principles and usability best practices. Knowledge and experience with Google and Apple Design Guidelines Strong graphic design fundamentals, including typography, composition, layout, grids, and color. Excellent English skills (Upper-Intermediate or higher). Experience designing for AI-driven applications, mobile apps, and web platforms. Strong understanding of responsive and interactive design principles. Ability to thrive in a fast-paced, agile environment and manage multiple projects. Excellent communication and collaboration skills in a remote work setting. Attention to detail and a strong sense of visual aesthetics. Will be an advantage: Proven experience designing complex, data-intensive platforms and interfaces Motion design experience Experience as Illustrator or Brand Designer You'll Thrive If You: Enjoy designing non-trivial web apps Like to be challenged and learn fast Can work independently through the full design cycle Communicate clearly in writing and through presentations You Might Struggle If You: Take weeks to deliver results Are not used to feedback from Product Managers, Engineers and QAs Rely solely on visual aesthetics or general design trends Prefer not to take ownership and show initiative What We Offer 100% remote job - work from anywhere. Annual paid vacation - 20 working days per year, increasing to 25 days after three years. Paid sick leave and holidays. Flexible working hours. Accounting assistance. Well-being budget to support your personal growth. Maternity/Paternity leave. Reimbursement of professional development courses/certifications (up to 100% with managerial approval). Hardware provided based on business needs. A strong, positive engineering culture with a tightly-knit, collaborative team that values quality and creativity. Hiring process: We value your time and ours and make the process fast and easy. Our interview process takes the following steps: HR interview, test challenge, technical interview with COO/CTO and Head of Product, Offer. Join us!
Sales Operations Lead (Maternity Cover 14 months) INEOS Automotive - Built for More Story so far Since we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pick up, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consist of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary. If this sounds like you, let's talk. The Sales Operations Lead is responsible for the core sales operations processes, including system developments, retailer bonus reconciliation, audit compliance and regional training to ensure alignment and operational consistency across the business. This role is central to driving operational efficiency and performance of global sales targets through the management of central processes such as ordering, registration, invoicing, performance and operational reporting. The Lead will work cross-functionally to support the launch of new models and markets by liaising with IT, digital teams, and external authorities. Duties of the Sales Operations Lead: Supports the management of the Demo Programme by providing regular reporting and analysis to ensure the correct vehicle mix and volume of demonstrators are present in the network and the customer satisfaction of test drives is high Responsible for ensuring internal fleet, prototype units are registered and insured in a timely and accurate manner Liaises with local authorities to ensure all vehicle registration systems are working efficiently and any future system updates are planned and launched on time Manages the performance of sales operations including invoicing for retail partners, customer contracts, payment requests and any relevant documentation Responsible for managing master data quality in SAP for the sales team (e.g. updating sales margins/bonuses) Supports with producing and publishing bulletins and communications to the retailer network for the global sales team Documentation of Sales Operations processes to be used by the Regional Sales teams and wider organisation Ensure the vehicle configuration of our order bank is up to date and is maintained in line with latest feature list specifications (i.e., mass-update of existing orders) Responsible for the reconciliation and payment of sales margins, commissions, and bonuses to the retailer network For our Sales Operations Lead we are looking for: Experience working within the automotive industry/OEM is essential Ideally worked within a Sales Operations role previously A good understanding of the retail, wholesale and production planning Knowledge of Global markets Previous experience with SAP systems is desirable If the role sounds of interest and you want to learn more please apply. Please include a covering letter that supports your application along with any other supporting information. If your application is successful one of the team will be in touch to arrange an initial conversation!
Aug 17, 2025
Full time
Sales Operations Lead (Maternity Cover 14 months) INEOS Automotive - Built for More Story so far Since we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pick up, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consist of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary. If this sounds like you, let's talk. The Sales Operations Lead is responsible for the core sales operations processes, including system developments, retailer bonus reconciliation, audit compliance and regional training to ensure alignment and operational consistency across the business. This role is central to driving operational efficiency and performance of global sales targets through the management of central processes such as ordering, registration, invoicing, performance and operational reporting. The Lead will work cross-functionally to support the launch of new models and markets by liaising with IT, digital teams, and external authorities. Duties of the Sales Operations Lead: Supports the management of the Demo Programme by providing regular reporting and analysis to ensure the correct vehicle mix and volume of demonstrators are present in the network and the customer satisfaction of test drives is high Responsible for ensuring internal fleet, prototype units are registered and insured in a timely and accurate manner Liaises with local authorities to ensure all vehicle registration systems are working efficiently and any future system updates are planned and launched on time Manages the performance of sales operations including invoicing for retail partners, customer contracts, payment requests and any relevant documentation Responsible for managing master data quality in SAP for the sales team (e.g. updating sales margins/bonuses) Supports with producing and publishing bulletins and communications to the retailer network for the global sales team Documentation of Sales Operations processes to be used by the Regional Sales teams and wider organisation Ensure the vehicle configuration of our order bank is up to date and is maintained in line with latest feature list specifications (i.e., mass-update of existing orders) Responsible for the reconciliation and payment of sales margins, commissions, and bonuses to the retailer network For our Sales Operations Lead we are looking for: Experience working within the automotive industry/OEM is essential Ideally worked within a Sales Operations role previously A good understanding of the retail, wholesale and production planning Knowledge of Global markets Previous experience with SAP systems is desirable If the role sounds of interest and you want to learn more please apply. Please include a covering letter that supports your application along with any other supporting information. If your application is successful one of the team will be in touch to arrange an initial conversation!
Social network you want to login/join with: Senior Software Engineers - Full-stack, London col-narrow-left Client: Simple Machines Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 87a2df6cd216 Job Views: 3 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: Simple Machines is a leading independent boutique technology firm with a global presence, including teams in London, Sydney, San Francisco, and New Zealand. We specialise in creating technology solutions at the intersection of data, AI, machine learning, data engineering, and software engineering. Our mission is to help enterprises, technology companies, and governments better connect with and understand their organisations, their people, their customers, and citizens. We are a team of creative engineers and technologists dedicated to unleashing the potential of data in new and impactful ways. We design and build bespoke data platforms and unique software products, create and deploy intelligent systems, and bring engineering expertise to life by transforming data into actionable insights and tangible outcomes. We engineer data to life. As a Senior Software Engineer at Simple Machines , you'll be at the heart of groundbreaking projects, collaborating closely with both our talented internal team and forward-thinking clients. In this hands-on role, you'll drive the development of sophisticated, scalable solutions across the full technology stack-from intuitive frontends and robust backends to powerful data pipelines and resilient infrastructure. If you're passionate about solving complex problems and pushing the boundaries of what's possible, this role offers the perfect platform for you to make a real impact. About our incredible team: We believe diverse perspectives fuel innovation. Our team is made up of talented engineers from different backgrounds, each bringing unique strengths. We collaborate across the full stack, supporting and learning from one another to create world-class solutions. You'll have the autonomy to shape technical design, work closely with stakeholders, and engage with data scientists and cross-functional teams to craft seamless, high-performance systems. We're committed to fostering an inclusive and equitable workplace where everyone-regardless of background, identity, or experience-can thrive. If you're passionate about pushing boundaries, solving complex challenges, and being part of a forward-thinking team, we want to hear from you! Technical Responsibilities: Responsible for design and technical development of backend services for a highly scalable marketing platform. Responsible for designing the APIs, applications, and infrastructure the team develops, and documenting the technical requirements and design for the client. Responsible for end-to-end delivery and support, including build, automation, deployment, and operations, for everything that is developed. Partner with client stakeholders, and team members, to gather business requirements, collaborate on design decisions, and translate them into technical and design requirements. Operate within an iterative delivery team using Agile delivery tools and practices. Hybrid remote and in-person collaboration with the delivery team and client stakeholders. Requirements Technical background A consultative approach to software development. (Ideally experience in the Software Consulting space) Core foundation in programming, especially in JVM languages (particularly Kotlin or Java). Experience designing and implementing data-driven APIs. Exposure to frontend development (particularly React.js, Tailwind, REDUX, Typescript) Past project experience with large scale webservices. Cloud infrastructure experience with AWS and/or Google Cloud, Azure, etc. Infrastructure-as-code experience, such as with Terraform or Cloud Formation. In-depth experience with unit and integration testing, and test automation generally. Ideally TAA and/or BDD Experience working with SQL databases in the context of implementing data-driven APIs, and designing database schemas and queries to meet business requirements. A passion and proven background in picking up and adopting new technologies on the fly. Exposure to Scala, or functional programming generally. Exposure with highly concurrent, asynchronous backend technologies, such as Ktor, http4k, http4s, Play, RxJava, etc. Exposure with DynamoDB or similar NoSQL databases, such as Cassandra, HBase, BigTable, or Cosmos DB. Exposure with Git workflows, and the ability to tailor the workflow to project needs. Exposure with containerised application deployment using Docker, Amazon ECS, Kubernetes, etc.
Aug 15, 2025
Full time
Social network you want to login/join with: Senior Software Engineers - Full-stack, London col-narrow-left Client: Simple Machines Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 87a2df6cd216 Job Views: 3 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: Simple Machines is a leading independent boutique technology firm with a global presence, including teams in London, Sydney, San Francisco, and New Zealand. We specialise in creating technology solutions at the intersection of data, AI, machine learning, data engineering, and software engineering. Our mission is to help enterprises, technology companies, and governments better connect with and understand their organisations, their people, their customers, and citizens. We are a team of creative engineers and technologists dedicated to unleashing the potential of data in new and impactful ways. We design and build bespoke data platforms and unique software products, create and deploy intelligent systems, and bring engineering expertise to life by transforming data into actionable insights and tangible outcomes. We engineer data to life. As a Senior Software Engineer at Simple Machines , you'll be at the heart of groundbreaking projects, collaborating closely with both our talented internal team and forward-thinking clients. In this hands-on role, you'll drive the development of sophisticated, scalable solutions across the full technology stack-from intuitive frontends and robust backends to powerful data pipelines and resilient infrastructure. If you're passionate about solving complex problems and pushing the boundaries of what's possible, this role offers the perfect platform for you to make a real impact. About our incredible team: We believe diverse perspectives fuel innovation. Our team is made up of talented engineers from different backgrounds, each bringing unique strengths. We collaborate across the full stack, supporting and learning from one another to create world-class solutions. You'll have the autonomy to shape technical design, work closely with stakeholders, and engage with data scientists and cross-functional teams to craft seamless, high-performance systems. We're committed to fostering an inclusive and equitable workplace where everyone-regardless of background, identity, or experience-can thrive. If you're passionate about pushing boundaries, solving complex challenges, and being part of a forward-thinking team, we want to hear from you! Technical Responsibilities: Responsible for design and technical development of backend services for a highly scalable marketing platform. Responsible for designing the APIs, applications, and infrastructure the team develops, and documenting the technical requirements and design for the client. Responsible for end-to-end delivery and support, including build, automation, deployment, and operations, for everything that is developed. Partner with client stakeholders, and team members, to gather business requirements, collaborate on design decisions, and translate them into technical and design requirements. Operate within an iterative delivery team using Agile delivery tools and practices. Hybrid remote and in-person collaboration with the delivery team and client stakeholders. Requirements Technical background A consultative approach to software development. (Ideally experience in the Software Consulting space) Core foundation in programming, especially in JVM languages (particularly Kotlin or Java). Experience designing and implementing data-driven APIs. Exposure to frontend development (particularly React.js, Tailwind, REDUX, Typescript) Past project experience with large scale webservices. Cloud infrastructure experience with AWS and/or Google Cloud, Azure, etc. Infrastructure-as-code experience, such as with Terraform or Cloud Formation. In-depth experience with unit and integration testing, and test automation generally. Ideally TAA and/or BDD Experience working with SQL databases in the context of implementing data-driven APIs, and designing database schemas and queries to meet business requirements. A passion and proven background in picking up and adopting new technologies on the fly. Exposure to Scala, or functional programming generally. Exposure with highly concurrent, asynchronous backend technologies, such as Ktor, http4k, http4s, Play, RxJava, etc. Exposure with DynamoDB or similar NoSQL databases, such as Cassandra, HBase, BigTable, or Cosmos DB. Exposure with Git workflows, and the ability to tailor the workflow to project needs. Exposure with containerised application deployment using Docker, Amazon ECS, Kubernetes, etc.
Global Parts Manager INEOS Automotive - Built For More Story so far Since we started our journey to build a no-nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've moved from vision to prototype, secured a world-class production facility and delivery team, and delivered Grenadiers to customers worldwide. We're also building our double cab pickup, the Quartermaster. People and Culture At INEOS, we believe that easy never changed anything. Whether in manufacturing, science, engineering, energy, or elite sport, we tackle every challenge head-on. Our Automotive team comprises around 1500 employees across 10 locations and 44 nationalities. We are an international team working together to challenge the ordinary. If this sounds like you, let's talk. Your role: The Global Parts & Accessories Manager will oversee the delivery of the P&A service, including S-BoM management, Electronic Parts Catalogue (EPC), Customer Service and Dealer Support systems, Pricing Strategy, and global Accessories offerings and strategies. The role involves close liaison with the Aftersales Distribution Manager to minimize customer backorders and communicate parts ETA. Responsibilities include (but are not limited to): Analyze type approval changes and all time buy requirements. Manage and liaise with Engineering Change Requests, analyzing service implications. Support accessory strategy and team in identifying cost-saving initiatives and potential new offerings. Implement global sales initiatives for Parts & Accessories and support regional teams to deliver local initiatives, including regionalized pricing strategies and price file management. Manage dealer stock requirements in line with the car parc and service cycle, and lead the dealer support system to ensure tickets and inquiries are addressed promptly. Monitor demand trends and fulfillment performance. Maintain the Electronic Parts Catalogue (EPC) ensuring information accuracy and timely updates. Coordinate with Procurement, Engineering, and SQE through the release process. Support continuous improvement of the BiW offering. Manage the Service BoM to ensure a sensible spare parts offering to dealers and customers. Develop strategies to support regional teams with second-line assistance for all P&A inquiries via the ticketing system. What we are looking for: Significant industry knowledge and awareness of automotive spare parts and workshop practices (preferred technical background). Ability to interpret automotive technical drawings. Proven ability to define and achieve targets and objectives. Experience analyzing numerical reports and dealer stock planning. Experience managing continuous change and improvement initiatives. Ability to translate strategic requirements into operational actions. Proactive in anticipating business opportunities and creating innovative solutions. Experience with SAP and PLM systems is advantageous. Willingness to travel as required. If this role interests you and you want to learn more, please apply with a cover letter supporting your application and any additional relevant information.
Aug 14, 2025
Full time
Global Parts Manager INEOS Automotive - Built For More Story so far Since we started our journey to build a no-nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've moved from vision to prototype, secured a world-class production facility and delivery team, and delivered Grenadiers to customers worldwide. We're also building our double cab pickup, the Quartermaster. People and Culture At INEOS, we believe that easy never changed anything. Whether in manufacturing, science, engineering, energy, or elite sport, we tackle every challenge head-on. Our Automotive team comprises around 1500 employees across 10 locations and 44 nationalities. We are an international team working together to challenge the ordinary. If this sounds like you, let's talk. Your role: The Global Parts & Accessories Manager will oversee the delivery of the P&A service, including S-BoM management, Electronic Parts Catalogue (EPC), Customer Service and Dealer Support systems, Pricing Strategy, and global Accessories offerings and strategies. The role involves close liaison with the Aftersales Distribution Manager to minimize customer backorders and communicate parts ETA. Responsibilities include (but are not limited to): Analyze type approval changes and all time buy requirements. Manage and liaise with Engineering Change Requests, analyzing service implications. Support accessory strategy and team in identifying cost-saving initiatives and potential new offerings. Implement global sales initiatives for Parts & Accessories and support regional teams to deliver local initiatives, including regionalized pricing strategies and price file management. Manage dealer stock requirements in line with the car parc and service cycle, and lead the dealer support system to ensure tickets and inquiries are addressed promptly. Monitor demand trends and fulfillment performance. Maintain the Electronic Parts Catalogue (EPC) ensuring information accuracy and timely updates. Coordinate with Procurement, Engineering, and SQE through the release process. Support continuous improvement of the BiW offering. Manage the Service BoM to ensure a sensible spare parts offering to dealers and customers. Develop strategies to support regional teams with second-line assistance for all P&A inquiries via the ticketing system. What we are looking for: Significant industry knowledge and awareness of automotive spare parts and workshop practices (preferred technical background). Ability to interpret automotive technical drawings. Proven ability to define and achieve targets and objectives. Experience analyzing numerical reports and dealer stock planning. Experience managing continuous change and improvement initiatives. Ability to translate strategic requirements into operational actions. Proactive in anticipating business opportunities and creating innovative solutions. Experience with SAP and PLM systems is advantageous. Willingness to travel as required. If this role interests you and you want to learn more, please apply with a cover letter supporting your application and any additional relevant information.
INEOS Automotive - Built For More Story so far Since we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pick up, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consists of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary. If this sounds like you, let's talk. The role Responsibilities include (but are not limited to): Develop, adapt and execute innovative sales and after sales strategies for the region of responsibility in close alignment with top management - considering the complexities of national law, licensing requirements, homologation and derogation issues etc. Fields of strategy include among others: wholesale planning and achievement, partner performance, network development, marketing approach, fleet, SME and pre-owned strategies, etc. It is expected to think out of the box and make a clear distinction vs. the current automotive processes. Work closely with the dealer network to develop and support sales strategies that drive volume growth across all sales channels. Develop and manage close working relationships with key players in the region including the network of commercial agents and sales ambassadors. Closely align with the UKI business development manager to align regional strategies in the wider commercial set-up. Establish a business model and ways of working with regional partners; allocate relevant KPIs and performance measurement practice and challenge these if required. Establish close working relationship with the rest of the UKI team. Establish, qualify and lead the network for the sales of the Grenadier in the assigned region. Constantly track and analyze market data and market potential; provide recommendations for routes to market and the extension of business. Conduct regional and partner performance analysis to create projections, planning, and growth models. Audit regional partner compliance with Grenadier processes and standards and create action plans to remedy where necessary. Appoint and terminate regional business partners as and when required. Facilitate, support and ensure the achievement of volume targets in the region of responsibility. Ensure exemplary enquiry management and sales processes. Support INEOS owned Event Hubs in the region, including regional strategies of engagement with VIPs, journalists, and off-road clubs. Identify and engage with potential (regional) Fleet customers and ensure that bids and public tenders are prepared in collaboration with the Fleet Sales Manager. Requirements: Proven track in general management as well as sales, sales planning, sales steering and marketing. A proven background in network development and insight. Knowledge of fleet sales and business development within SME. International customer experience and product launch business development experience; bringing a creative approach and 'out of the box' thinking is more important than automotive sector experience. Experience with top management working environment in the automotive OEM/industry and having the ability to quickly adapt to changing objectives and changing market requirements. Up-to-date knowledge with the latest trends within the industry and customer experience trends. Creative with the ability to think outside the box. IT literacy (presentations and office package) and commercial acumen. Process driven. Strong presentation and negotiation skills. Open-minded team player who is able to acquire and apply complex product and market knowledge. Strong conceptual skills and a willingness to solve problems and implement strategies. Strength in relationship building; strong communication and negotiation skills. Good eye for details, analysis, and judgment. Strong out of the box thinking and willingness to challenge the status quo. Independent working approach while being highly customer/partner oriented. Willingness/ability to travel extensively in the dedicated region is expected. If the role sounds of interest and you want to learn more please apply. Please include a covering letter that supports your application along with any other supporting information. If your application is successful one of the team will be in touch to arrange an initial conversation!
Feb 20, 2025
Full time
INEOS Automotive - Built For More Story so far Since we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pick up, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consists of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary. If this sounds like you, let's talk. The role Responsibilities include (but are not limited to): Develop, adapt and execute innovative sales and after sales strategies for the region of responsibility in close alignment with top management - considering the complexities of national law, licensing requirements, homologation and derogation issues etc. Fields of strategy include among others: wholesale planning and achievement, partner performance, network development, marketing approach, fleet, SME and pre-owned strategies, etc. It is expected to think out of the box and make a clear distinction vs. the current automotive processes. Work closely with the dealer network to develop and support sales strategies that drive volume growth across all sales channels. Develop and manage close working relationships with key players in the region including the network of commercial agents and sales ambassadors. Closely align with the UKI business development manager to align regional strategies in the wider commercial set-up. Establish a business model and ways of working with regional partners; allocate relevant KPIs and performance measurement practice and challenge these if required. Establish close working relationship with the rest of the UKI team. Establish, qualify and lead the network for the sales of the Grenadier in the assigned region. Constantly track and analyze market data and market potential; provide recommendations for routes to market and the extension of business. Conduct regional and partner performance analysis to create projections, planning, and growth models. Audit regional partner compliance with Grenadier processes and standards and create action plans to remedy where necessary. Appoint and terminate regional business partners as and when required. Facilitate, support and ensure the achievement of volume targets in the region of responsibility. Ensure exemplary enquiry management and sales processes. Support INEOS owned Event Hubs in the region, including regional strategies of engagement with VIPs, journalists, and off-road clubs. Identify and engage with potential (regional) Fleet customers and ensure that bids and public tenders are prepared in collaboration with the Fleet Sales Manager. Requirements: Proven track in general management as well as sales, sales planning, sales steering and marketing. A proven background in network development and insight. Knowledge of fleet sales and business development within SME. International customer experience and product launch business development experience; bringing a creative approach and 'out of the box' thinking is more important than automotive sector experience. Experience with top management working environment in the automotive OEM/industry and having the ability to quickly adapt to changing objectives and changing market requirements. Up-to-date knowledge with the latest trends within the industry and customer experience trends. Creative with the ability to think outside the box. IT literacy (presentations and office package) and commercial acumen. Process driven. Strong presentation and negotiation skills. Open-minded team player who is able to acquire and apply complex product and market knowledge. Strong conceptual skills and a willingness to solve problems and implement strategies. Strength in relationship building; strong communication and negotiation skills. Good eye for details, analysis, and judgment. Strong out of the box thinking and willingness to challenge the status quo. Independent working approach while being highly customer/partner oriented. Willingness/ability to travel extensively in the dedicated region is expected. If the role sounds of interest and you want to learn more please apply. Please include a covering letter that supports your application along with any other supporting information. If your application is successful one of the team will be in touch to arrange an initial conversation!
Commercial Vehicle Manager INEOS Automotive - Built For More Story so far Since we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pick up, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consists of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary. If this sounds like you, let's talk. Role Overview The Commercial Vehicle Manager will join our newly established global Fleet team and will be our subject matter expert on all aspects of INEOS Commercial Vehicles. The objective is to develop programmes and strategies in a nominated launch market, pilot them, enhance where appropriate and then modify for global deployment. Identify each major market's requirements and then embed by supporting the National Sales team. Responsibilities include (but are not limited to): Developing and implementing the INEOS Automotive Global CV strategy Create a 'Go To Market' strategy that ensures a high degree of participation by the dealer networks. To include competitive lease rates and other tactical programmes to deliver against agreed targets Liaise with Marketing (Product and Communications) to ensure the products are best placed to capitalise on sales in the agreed chosen sectors Provide ongoing feedback to both Engineering and the Product teams for subsequent 'running changes' or Face Lifted / new products Work closely with the TCO/RV team to ensure INEOS products are TCO competitive against their basket of competitors Develop affiliate programmes for both Commercial and Non-Commercial INEOS products Assist with other Ad Hoc Fleet projects that require additional support to other members of the Fleet team What we are looking for: Proven track record within the automotive industry (Commercial Vehicles essential) Practical working experience within the used car industry and residual value knowledge Commercially astute, with experience of residual value management Strong analytical skills Able to perform advanced level data analysis including trending/interpolation and to build appropriate supporting argumentation Ability to articulate complex matters simply Collaborative cross-functional working and stakeholder management If the role sounds of interest and you want to learn more, please apply. Please include a covering letter that supports your application along with any other supporting information. If your application is successful, one of the team will be in touch to arrange an initial conversation!
Feb 20, 2025
Full time
Commercial Vehicle Manager INEOS Automotive - Built For More Story so far Since we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pick up, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consists of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary. If this sounds like you, let's talk. Role Overview The Commercial Vehicle Manager will join our newly established global Fleet team and will be our subject matter expert on all aspects of INEOS Commercial Vehicles. The objective is to develop programmes and strategies in a nominated launch market, pilot them, enhance where appropriate and then modify for global deployment. Identify each major market's requirements and then embed by supporting the National Sales team. Responsibilities include (but are not limited to): Developing and implementing the INEOS Automotive Global CV strategy Create a 'Go To Market' strategy that ensures a high degree of participation by the dealer networks. To include competitive lease rates and other tactical programmes to deliver against agreed targets Liaise with Marketing (Product and Communications) to ensure the products are best placed to capitalise on sales in the agreed chosen sectors Provide ongoing feedback to both Engineering and the Product teams for subsequent 'running changes' or Face Lifted / new products Work closely with the TCO/RV team to ensure INEOS products are TCO competitive against their basket of competitors Develop affiliate programmes for both Commercial and Non-Commercial INEOS products Assist with other Ad Hoc Fleet projects that require additional support to other members of the Fleet team What we are looking for: Proven track record within the automotive industry (Commercial Vehicles essential) Practical working experience within the used car industry and residual value knowledge Commercially astute, with experience of residual value management Strong analytical skills Able to perform advanced level data analysis including trending/interpolation and to build appropriate supporting argumentation Ability to articulate complex matters simply Collaborative cross-functional working and stakeholder management If the role sounds of interest and you want to learn more, please apply. Please include a covering letter that supports your application along with any other supporting information. If your application is successful, one of the team will be in touch to arrange an initial conversation!
Customer Service Escalations Supervisor INEOS Automotive - Built For More Story so far Since we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pick up, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consists of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary. If this sounds like you, let's talk. Our Customer Service Escalations Supervisor will be a part of our global Customer Service team. Responsible for managing, facilitating, and reporting on the resolution of escalated customer complaints received either through INEOS's Call Centre Partner, an INEOS Dealership or via the INEOS Senior Team. The team's goal is to achieve a 'White Glove' Service for all customers and while we work towards this the team are continuously working on data driven improvements that will enhance the customer experience. Responsibilities include (but are not limited to): Resolve complex customer experience problems Set customer expectations and provide updates regarding troubleshooting and resolution action plans Restore and maintain the customer's confidence in INEOS Automotive through effective listening, communication skills and recommended financial or goodwill remedies where appropriate Actively contribute to projects, initiatives, and workstreams led by other senior team members Proactively manage customer cases with network partners, assisting in the resolution of customer enquiries and complaints Gather and submit appropriate financial information to facilitate the processing of external reimbursements (refunds and/or compensation) in line with fraud prevention and GDPR to support Customers, IAL Finance and the Retail Network. What we are looking for: Experience within a Customer Service environment, preferably in a Supervisor, Escalations or Specialist Team Automotive or high-end Retail experience desirable Previous experience with SAP/CRM systems advantageous Experience of working with complex cases involving multiple departments Able to communicate complex subjects effectively both verbally and in writing with both customers and internal colleagues Able to make sound judgements and well thought through decisions quickly High level of literacy, numeracy and attention to detail is essential Ability to manage multiple customer escalations at varying levels including case documentation If the role sounds of interest and you want to learn more, please apply. Please include a covering letter that supports your application along with any other supporting information. If your application is successful, one of the team will be in touch to arrange an initial conversation!
Feb 17, 2025
Full time
Customer Service Escalations Supervisor INEOS Automotive - Built For More Story so far Since we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pick up, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consists of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary. If this sounds like you, let's talk. Our Customer Service Escalations Supervisor will be a part of our global Customer Service team. Responsible for managing, facilitating, and reporting on the resolution of escalated customer complaints received either through INEOS's Call Centre Partner, an INEOS Dealership or via the INEOS Senior Team. The team's goal is to achieve a 'White Glove' Service for all customers and while we work towards this the team are continuously working on data driven improvements that will enhance the customer experience. Responsibilities include (but are not limited to): Resolve complex customer experience problems Set customer expectations and provide updates regarding troubleshooting and resolution action plans Restore and maintain the customer's confidence in INEOS Automotive through effective listening, communication skills and recommended financial or goodwill remedies where appropriate Actively contribute to projects, initiatives, and workstreams led by other senior team members Proactively manage customer cases with network partners, assisting in the resolution of customer enquiries and complaints Gather and submit appropriate financial information to facilitate the processing of external reimbursements (refunds and/or compensation) in line with fraud prevention and GDPR to support Customers, IAL Finance and the Retail Network. What we are looking for: Experience within a Customer Service environment, preferably in a Supervisor, Escalations or Specialist Team Automotive or high-end Retail experience desirable Previous experience with SAP/CRM systems advantageous Experience of working with complex cases involving multiple departments Able to communicate complex subjects effectively both verbally and in writing with both customers and internal colleagues Able to make sound judgements and well thought through decisions quickly High level of literacy, numeracy and attention to detail is essential Ability to manage multiple customer escalations at varying levels including case documentation If the role sounds of interest and you want to learn more, please apply. Please include a covering letter that supports your application along with any other supporting information. If your application is successful, one of the team will be in touch to arrange an initial conversation!
Head of Applications & Service Delivery Reporting to the COO, the Head of Applications & Service Delivery will own and manage Seraphine's application landscape, spanning the entire business from design and sourcing through supply chain. Some of those systems are maintained inhouse while others are SaaS. As the Head of Applications & Service Delivery, you will be an experienced manager of high performing teams, bringing strong service management capabilities to build capability within the IT team, ensuring that our third party vendors are managed and delivering to SLAs. This role is a key enabler in allowing Seraphine to keeping our systems running smoothly, and you will be involved in a variety of ongoing areas ranging from systems improvements/changes to driving continuous improvement initiatives. You will ensure great collaboration with all teams for optimal project delivery as well as consistent BAU management of production systems. You will play a pivotal part in safeguarding the Seraphine's digital assets, systems, and data from cyber threats and ensuring compliance with industry standards and regulations. This role will provide you with the opportunity to drive your business understanding and technical skillset forward, while taking advantage of being part of a small team which can move at pace. About You: The position requires a very hands-on individual with a strong technology foundation - ranging from the latest eCommerce platforms & tools to managing and operating high-availability, secure applications. You appreciate that the lifecycle of a solution extends from idea to de-commission, not idea to initial go-live. You also understand the Ops aspect of DevOps, thinking about more than just the delivery of the application; you also appreciate the importance of logging, monitoring, observability, and issue diagnosis. You'll also be a driver of good practice and an excellent communicator with the ability to lead, engage and influence at all levels. Experience of taking responsibility for a wide remit within IT will be essential and you will have a quick learning, pro-active, problem-solving approach to work. Main Responsibilities Oversee day-to-day operation of the Seraphine applications landscape, ensuring world-class performance & availability. Collaborate with vendors and service providers to manage and maintain relationships, negotiate contracts, and stay updated with emerging technologies and product offerings. Manage the workload, assignment of tasks and responsibilities within the Applications and Infrastructure teams ensuring a focus on delivering great service. Foster a culture of knowledge sharing and collaboration within the Applications and Infrastructure teams Understand the criticality of supported systems to a level where the business impact of a malfunction can be interrogated and assessed, leading to the appropriate level of action and priority being given to the resolution process. Own project management activities for assigned projects, ensuring that projects are managed through to delivery within agreed timescales and budgetary constraints. Manage major incidents relating to applications end to end, including customer communications and internal updates, ensuring timely resolution of issues, and minimizing impact on service availability. Provide a point of escalation for issues raised by team members, including both technical queries and general issues Ensure that new or changed services are adequately documented to facilitate their day-to-day support, and that new procedures are created where required. Provide and maintain processes and knowledge documents to allow the team to support a breadth of applications As a line manager, provide support and guidance for your direct reports to help them grow and develop in their roles. Manage service level agreements (SLAs) and ensure service delivery meets or exceeds performance targets. Implement and maintain monitoring and alerting systems to proactively identify and address potential issues. Implement comprehensive disaster recovery strategies and business continuity plans Establish and maintain a robust cybersecurity framework to protect sensitive data and system integrity, adhering to industry standards and regulatory compliance. What we stand for We are the leading scale player in a specialist market - maternity and nursing wear - and we have 18 years of experience behind us doing this and nothing but this. But what we do at Seraphine is more than just fashion and clothes. We help women feel absolutely confident in their changing bodies and enable them to continue to express the choice and style they had prior to pregnancy, during pregnancy, whilst providing them with product innovations that make motherhood a breeze. What we're delivering We are highly international (more than 2/3 of our sales are from markets outside of the UK) and highly digital - we were an early embracer of eCommerce and the channel now represents 90% of our revenue. We're also a digital marketing machine: acquiring customers profitably from first order, with more than half returning for a second order during the current pregnancy and more and more coming back to us again when the family grows further. This all contributes to market leading profit and product margins and our double-digit growth rates across the world put the rest to shame. Good knowledge of technical architecture and the functionality of applications used to support the business. Experience of working in a dynamic environment often with shifting priorities Solid understanding of IT service management (ITSM) frameworks and processes, such as ITIL. Experience of managing relationships with third party service providers A strategic thinker, able to anticipate issues and to drive solutions and accountability. Strong leadership and team management skills - an ability to engage, develop and motivate, alongside being able to identify and develop talent Excellent time management skills, the ability to prioritise projects and process multiple tasks. Ability to communicate in an effective and concise manner so that complex logistic information is translated into relevant and clear business terms. Understand the security and fraud threats that affect an eCommerce business and any regulatory requirements that the business must follow. Experience with information, data and cybersecurity best practices (ideally ISO27001 or Cyber Essentials Plus), technologies, standards and controls, including ongoing management and prevention is a plus Life Assurance Income Protection Health Cash Plan Holiday entitlement - 25 days excluding bank holidays (with one additional day per year of service) Birthday day off Discretionary Company Bonus Scheme Enhanced Maternity/Paternity Scheme Family friendly policies Staff discount policy (50%) Salary Exchange Benefits: Pension Scheme - 5% employee and 3% employer contribution Technology Will Writing Holiday Exchange Workplace Nursery Gym Benefit Cycle 2 Work Discount Benefits: Gadget Insurance Cycle Insurance Cancer Screening Pet Insurance Lottie - Care Home Discount Health & Wellbeing Videos
Jan 16, 2024
Full time
Head of Applications & Service Delivery Reporting to the COO, the Head of Applications & Service Delivery will own and manage Seraphine's application landscape, spanning the entire business from design and sourcing through supply chain. Some of those systems are maintained inhouse while others are SaaS. As the Head of Applications & Service Delivery, you will be an experienced manager of high performing teams, bringing strong service management capabilities to build capability within the IT team, ensuring that our third party vendors are managed and delivering to SLAs. This role is a key enabler in allowing Seraphine to keeping our systems running smoothly, and you will be involved in a variety of ongoing areas ranging from systems improvements/changes to driving continuous improvement initiatives. You will ensure great collaboration with all teams for optimal project delivery as well as consistent BAU management of production systems. You will play a pivotal part in safeguarding the Seraphine's digital assets, systems, and data from cyber threats and ensuring compliance with industry standards and regulations. This role will provide you with the opportunity to drive your business understanding and technical skillset forward, while taking advantage of being part of a small team which can move at pace. About You: The position requires a very hands-on individual with a strong technology foundation - ranging from the latest eCommerce platforms & tools to managing and operating high-availability, secure applications. You appreciate that the lifecycle of a solution extends from idea to de-commission, not idea to initial go-live. You also understand the Ops aspect of DevOps, thinking about more than just the delivery of the application; you also appreciate the importance of logging, monitoring, observability, and issue diagnosis. You'll also be a driver of good practice and an excellent communicator with the ability to lead, engage and influence at all levels. Experience of taking responsibility for a wide remit within IT will be essential and you will have a quick learning, pro-active, problem-solving approach to work. Main Responsibilities Oversee day-to-day operation of the Seraphine applications landscape, ensuring world-class performance & availability. Collaborate with vendors and service providers to manage and maintain relationships, negotiate contracts, and stay updated with emerging technologies and product offerings. Manage the workload, assignment of tasks and responsibilities within the Applications and Infrastructure teams ensuring a focus on delivering great service. Foster a culture of knowledge sharing and collaboration within the Applications and Infrastructure teams Understand the criticality of supported systems to a level where the business impact of a malfunction can be interrogated and assessed, leading to the appropriate level of action and priority being given to the resolution process. Own project management activities for assigned projects, ensuring that projects are managed through to delivery within agreed timescales and budgetary constraints. Manage major incidents relating to applications end to end, including customer communications and internal updates, ensuring timely resolution of issues, and minimizing impact on service availability. Provide a point of escalation for issues raised by team members, including both technical queries and general issues Ensure that new or changed services are adequately documented to facilitate their day-to-day support, and that new procedures are created where required. Provide and maintain processes and knowledge documents to allow the team to support a breadth of applications As a line manager, provide support and guidance for your direct reports to help them grow and develop in their roles. Manage service level agreements (SLAs) and ensure service delivery meets or exceeds performance targets. Implement and maintain monitoring and alerting systems to proactively identify and address potential issues. Implement comprehensive disaster recovery strategies and business continuity plans Establish and maintain a robust cybersecurity framework to protect sensitive data and system integrity, adhering to industry standards and regulatory compliance. What we stand for We are the leading scale player in a specialist market - maternity and nursing wear - and we have 18 years of experience behind us doing this and nothing but this. But what we do at Seraphine is more than just fashion and clothes. We help women feel absolutely confident in their changing bodies and enable them to continue to express the choice and style they had prior to pregnancy, during pregnancy, whilst providing them with product innovations that make motherhood a breeze. What we're delivering We are highly international (more than 2/3 of our sales are from markets outside of the UK) and highly digital - we were an early embracer of eCommerce and the channel now represents 90% of our revenue. We're also a digital marketing machine: acquiring customers profitably from first order, with more than half returning for a second order during the current pregnancy and more and more coming back to us again when the family grows further. This all contributes to market leading profit and product margins and our double-digit growth rates across the world put the rest to shame. Good knowledge of technical architecture and the functionality of applications used to support the business. Experience of working in a dynamic environment often with shifting priorities Solid understanding of IT service management (ITSM) frameworks and processes, such as ITIL. Experience of managing relationships with third party service providers A strategic thinker, able to anticipate issues and to drive solutions and accountability. Strong leadership and team management skills - an ability to engage, develop and motivate, alongside being able to identify and develop talent Excellent time management skills, the ability to prioritise projects and process multiple tasks. Ability to communicate in an effective and concise manner so that complex logistic information is translated into relevant and clear business terms. Understand the security and fraud threats that affect an eCommerce business and any regulatory requirements that the business must follow. Experience with information, data and cybersecurity best practices (ideally ISO27001 or Cyber Essentials Plus), technologies, standards and controls, including ongoing management and prevention is a plus Life Assurance Income Protection Health Cash Plan Holiday entitlement - 25 days excluding bank holidays (with one additional day per year of service) Birthday day off Discretionary Company Bonus Scheme Enhanced Maternity/Paternity Scheme Family friendly policies Staff discount policy (50%) Salary Exchange Benefits: Pension Scheme - 5% employee and 3% employer contribution Technology Will Writing Holiday Exchange Workplace Nursery Gym Benefit Cycle 2 Work Discount Benefits: Gadget Insurance Cycle Insurance Cancer Screening Pet Insurance Lottie - Care Home Discount Health & Wellbeing Videos