Overview Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. Due to growth, a new opportunity has become available for an experienced Senior Product Manager to take ownership of a key segment of our product suite. This role calls for a strategic thinker with a solid foundation in product management, sharp analytical and technical acumen, and the ability to communicate effectively across diverse teams. Your track record of influencing stakeholders and driving product success within a global organisation will be instrumental in shaping the future of our offerings. Key Responsibilities Lead a cross-functional product team to deliver an exceptional product experience for partners, clients, and internal users, driving impact at every touchpoint Collaborate with other product teams to uncover opportunities that support our north star metric: increasing daily active users Define and track team KPIs, contribute to broader product group OKRs, and ensure alignment with the overall product vision and strategy Dive deep into user research (qualitative and quantitative) Partner with engineers to scope, build, and refine features that are intuitive, valuable, and commercially successful Own backlog prioritisation and ensure coordination of product and engineering support requests Continuously measure product performance and leverage data-driven insights to guide iterations and drive meaningful improvements Communicate progress, challenges, and wins to stakeholders, keeping teams aligned and expectations managed Drive a culture of innovation, collaboration, and continuous learning within the product team Skills 6+ years of proven product management experience in B2B and/or B2B2C environments A strong track record of delivering impactful solutions Data-driven decision maker who can confidently present insights and explain complex technical concepts to non-technical stakeholders Strong analytical mindset, with hands-on experience using product analytics tools to uncover user behavior and drive product strategy Experienced in leading cross-functional teams, setting clear goals, and driving continuous discovery and delivery cycles Exceptional communication and interpersonal skills with the ability to influence and align diverse teams and stakeholders Solid foundation in user research, market analysis, and business fundamentals, enabling strategic product thinking and customer-centric innovation The Interview Process Online interview with the Senior Talent Partner and a Group Product Manager Final stage interview with a Product Director and the Senior Director of Product Be comfortable. Be you. At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg . Third Floor, 1 Dean Street London W1D 3RB United Kingdom Product Management London Full Time £125,000 - £130,000 / year Engineering London Full Time £75,000 - £84,000 / year
Oct 05, 2025
Full time
Overview Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. Due to growth, a new opportunity has become available for an experienced Senior Product Manager to take ownership of a key segment of our product suite. This role calls for a strategic thinker with a solid foundation in product management, sharp analytical and technical acumen, and the ability to communicate effectively across diverse teams. Your track record of influencing stakeholders and driving product success within a global organisation will be instrumental in shaping the future of our offerings. Key Responsibilities Lead a cross-functional product team to deliver an exceptional product experience for partners, clients, and internal users, driving impact at every touchpoint Collaborate with other product teams to uncover opportunities that support our north star metric: increasing daily active users Define and track team KPIs, contribute to broader product group OKRs, and ensure alignment with the overall product vision and strategy Dive deep into user research (qualitative and quantitative) Partner with engineers to scope, build, and refine features that are intuitive, valuable, and commercially successful Own backlog prioritisation and ensure coordination of product and engineering support requests Continuously measure product performance and leverage data-driven insights to guide iterations and drive meaningful improvements Communicate progress, challenges, and wins to stakeholders, keeping teams aligned and expectations managed Drive a culture of innovation, collaboration, and continuous learning within the product team Skills 6+ years of proven product management experience in B2B and/or B2B2C environments A strong track record of delivering impactful solutions Data-driven decision maker who can confidently present insights and explain complex technical concepts to non-technical stakeholders Strong analytical mindset, with hands-on experience using product analytics tools to uncover user behavior and drive product strategy Experienced in leading cross-functional teams, setting clear goals, and driving continuous discovery and delivery cycles Exceptional communication and interpersonal skills with the ability to influence and align diverse teams and stakeholders Solid foundation in user research, market analysis, and business fundamentals, enabling strategic product thinking and customer-centric innovation The Interview Process Online interview with the Senior Talent Partner and a Group Product Manager Final stage interview with a Product Director and the Senior Director of Product Be comfortable. Be you. At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg . Third Floor, 1 Dean Street London W1D 3RB United Kingdom Product Management London Full Time £125,000 - £130,000 / year Engineering London Full Time £75,000 - £84,000 / year
Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. As the Director of Wellbeing Products at Reward Gateway, you will lead our Wellbeing Product Group inside the Employee and Merchant Experience Cluster overseeing a team of Product Managers dedicated to crafting innovative employee wellbeing solutions. You will be responsible for developing a holistic employee wellbeing product strategy, defining roadmaps, setting OKRs, and consolidating our well-being product stack, including content and employee wellbeing challenge products. Your deep market knowledge of employee wellbeing, benefits, and engagement will enable you to position Reward Gateway ahead of competitors and at the forefront of industry trends. You will play a pivotal role in enhancing our offerings to meet the evolving needs of employees globally, ensuring our products contribute significantly to making the world a better place to work. Key Responsibilities Strategic Leadership: Develop and execute a comprehensive employee wellbeing product strategy that aligns with company objectives and market trends. Strategic Leadership: Define and manage product roadmaps and OKRs for the Wellbeing Product Group. Strategic Leadership: Consolidate and optimise the employee wellbeing product stack. Market Expertise: Bring deep knowledge of the global employee wellbeing market, including trends, competitor offerings, and emerging practices. Market Expertise: Conduct market research to inform product development and ensure competitive advantage. Market Expertise: Identify opportunities to innovate and expand our wellbeing solutions. Team Management and Development: Lead, mentor, and develop a team of Product Managers within the Wellbeing Product Group. Team Management and Development: Foster a culture of collaboration, innovation, and high performance. Team Management and Development: Hold team members accountable for their goals and support their professional growth. Cross-functional Collaboration: Work closely with Engineering, Design, Marketing, Sales, and Client Success teams to deliver high-quality well-being products. Cross-functional Collaboration: Coordinate with other Product Directors to ensure alignment and integration across product offerings. Cross-functional Collaboration: Collaborate with clients and partners to gather feedback and enhance product relevance. Product Development: Oversee the design, development, and launch of wellbeing products that engage and support employees. Product Development: Ensure products are user-centric, accessible, and deliver measurable value. Product Development: Implement best practices in product management and agile methodologies. Business Outcome Management: Own the economic outcomes of the Wellbeing Product Group, driving revenue growth and client satisfaction. Business Outcome Management: Use data-driven insights to make informed decisions and measure product performance. Business Outcome Management: Monitor key metrics and implement strategies for continuous improvement. Process Improvement: Establish and optimise processes for continuous delivery, measurement, and learning within your group. Process Improvement: Implement tools and methodologies to enhance product development efficiency and effectiveness. Stakeholder Management: Manage expectations with stakeholders at all levels, communicating progress, risks, and opportunities transparently. Stakeholder Management: Build strong relationships with executive leadership to align cluster initiatives with overall company strategy. Thought Leadership: Serve as a subject matter expert in employee well-being, representing Reward Gateway at industry events and conferences. Thought Leadership: Share insights and knowledge internally to educate and inform teams about well-being trends and best practices. Skills 8+ years of experience in product management leadership, with a significant focus on employee wellbeing, benefits, or engagement solutions. Proven track record of successfully leading product strategies that drive significant business outcomes. Experience in managing complex product portfolios and delivering results in a fast-paced, agile environment. Strong people management skills with experience in mentoring and developing Product Managers. Ability to inspire and lead cross-functional teams toward common goals Extensive knowledge of employee wellbeing practices, programs, and technologies. Ability to anticipate market shifts and position products ahead of industry trends. Experience conducting market research and applying insights to product strategy. Deep expertise in market analysis, user research, and business strategy development. Ability to translate market and user insights into actionable product strategies. Proficient in using data analytics to inform decision-making and measure product performance. Ability to synthesise complex data into clear insights and recommendations. Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly. Strong storytelling ability to influence and align stakeholders across the organisation. Demonstrated ability to drive change and foster a culture of continuous improvement. The Interview Process Online interview with the Senior Talent Partner. Technical interview with the Director of Engineering and Senior Product Director Final interview with the Chief Technology Officer and Chief Product Officer. Be comfortable. Be you. At Reward Gateway Edenred, we encourage all our employees to express their passion, creativity, and individuality at work. We value diverse cultures, backgrounds, and experiences, as we genuinely believe that diversity fosters innovation. Join our community, express yourself, and help us make the world a better place to work. From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. Third Floor, 1 Dean Street London W1D 3RB United Kingdom Product ManagementBoston Full Time $110,000 - $120,000 / year MarketingLondon Full Time £55,000 - £60,000 / year
Oct 03, 2025
Full time
Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. As the Director of Wellbeing Products at Reward Gateway, you will lead our Wellbeing Product Group inside the Employee and Merchant Experience Cluster overseeing a team of Product Managers dedicated to crafting innovative employee wellbeing solutions. You will be responsible for developing a holistic employee wellbeing product strategy, defining roadmaps, setting OKRs, and consolidating our well-being product stack, including content and employee wellbeing challenge products. Your deep market knowledge of employee wellbeing, benefits, and engagement will enable you to position Reward Gateway ahead of competitors and at the forefront of industry trends. You will play a pivotal role in enhancing our offerings to meet the evolving needs of employees globally, ensuring our products contribute significantly to making the world a better place to work. Key Responsibilities Strategic Leadership: Develop and execute a comprehensive employee wellbeing product strategy that aligns with company objectives and market trends. Strategic Leadership: Define and manage product roadmaps and OKRs for the Wellbeing Product Group. Strategic Leadership: Consolidate and optimise the employee wellbeing product stack. Market Expertise: Bring deep knowledge of the global employee wellbeing market, including trends, competitor offerings, and emerging practices. Market Expertise: Conduct market research to inform product development and ensure competitive advantage. Market Expertise: Identify opportunities to innovate and expand our wellbeing solutions. Team Management and Development: Lead, mentor, and develop a team of Product Managers within the Wellbeing Product Group. Team Management and Development: Foster a culture of collaboration, innovation, and high performance. Team Management and Development: Hold team members accountable for their goals and support their professional growth. Cross-functional Collaboration: Work closely with Engineering, Design, Marketing, Sales, and Client Success teams to deliver high-quality well-being products. Cross-functional Collaboration: Coordinate with other Product Directors to ensure alignment and integration across product offerings. Cross-functional Collaboration: Collaborate with clients and partners to gather feedback and enhance product relevance. Product Development: Oversee the design, development, and launch of wellbeing products that engage and support employees. Product Development: Ensure products are user-centric, accessible, and deliver measurable value. Product Development: Implement best practices in product management and agile methodologies. Business Outcome Management: Own the economic outcomes of the Wellbeing Product Group, driving revenue growth and client satisfaction. Business Outcome Management: Use data-driven insights to make informed decisions and measure product performance. Business Outcome Management: Monitor key metrics and implement strategies for continuous improvement. Process Improvement: Establish and optimise processes for continuous delivery, measurement, and learning within your group. Process Improvement: Implement tools and methodologies to enhance product development efficiency and effectiveness. Stakeholder Management: Manage expectations with stakeholders at all levels, communicating progress, risks, and opportunities transparently. Stakeholder Management: Build strong relationships with executive leadership to align cluster initiatives with overall company strategy. Thought Leadership: Serve as a subject matter expert in employee well-being, representing Reward Gateway at industry events and conferences. Thought Leadership: Share insights and knowledge internally to educate and inform teams about well-being trends and best practices. Skills 8+ years of experience in product management leadership, with a significant focus on employee wellbeing, benefits, or engagement solutions. Proven track record of successfully leading product strategies that drive significant business outcomes. Experience in managing complex product portfolios and delivering results in a fast-paced, agile environment. Strong people management skills with experience in mentoring and developing Product Managers. Ability to inspire and lead cross-functional teams toward common goals Extensive knowledge of employee wellbeing practices, programs, and technologies. Ability to anticipate market shifts and position products ahead of industry trends. Experience conducting market research and applying insights to product strategy. Deep expertise in market analysis, user research, and business strategy development. Ability to translate market and user insights into actionable product strategies. Proficient in using data analytics to inform decision-making and measure product performance. Ability to synthesise complex data into clear insights and recommendations. Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly. Strong storytelling ability to influence and align stakeholders across the organisation. Demonstrated ability to drive change and foster a culture of continuous improvement. The Interview Process Online interview with the Senior Talent Partner. Technical interview with the Director of Engineering and Senior Product Director Final interview with the Chief Technology Officer and Chief Product Officer. Be comfortable. Be you. At Reward Gateway Edenred, we encourage all our employees to express their passion, creativity, and individuality at work. We value diverse cultures, backgrounds, and experiences, as we genuinely believe that diversity fosters innovation. Join our community, express yourself, and help us make the world a better place to work. From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. Third Floor, 1 Dean Street London W1D 3RB United Kingdom Product ManagementBoston Full Time $110,000 - $120,000 / year MarketingLondon Full Time £55,000 - £60,000 / year
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions-'Making the World a Better Place to Work' and 'Enriching Connections, For Good'-we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission This is a 12-month fixed term contract role to help us achieve our vision of building THE Market Leading Global Discount & Reward Platform. Growing and optimising our global gift card network is the first important step in helping us become a truly global content super aggregator. You will ensure Reward Gateway-Edenred has the best choice of commercially optimised content available in the countries in which we currently operate, as well as the countries which we plan to operate. Absorbing feedback from key stakeholders (such as clients, prospects, internal teams and new ER entities) you'll help spearhead our global content strategy by creating the tools and knowledge to identify opportunities and develop our global content offering. What's In It For Me? A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E-books, podcasts Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Flexible, Hybrid Working: Collaboration, connection as a team, and strong internal stakeholder relationships are part of the "RG Magic" that makes our culture thrive. Our Retail team works from our Dean Street office two days per week. Key Responsibilities Manage and develop existing regional / global content aggregator to ensure commercial performance & relationships across all countries are optimised with each aggregator, conducting regular business reviews with each aggregator. Liaise closely with in-country merchant teams for input. In-country day-to-day relationships with each aggregator will be managed by the local Merchant teams. Identify and develop relationships with new content aggregators to support global expansion and development within target territories. Think globally to identify and manage relationships with brands directly where the relationship exists across multiple countries and the right business opportunity exists. Oversee global brand launches and new aggregator integrations. Optimise content sourcing by maintaining a good benchmark view of performance and content across global aggregator partners. Also, creating and tracking competitor analysis to benchmark our content and have ready-made facts to share with wider teams when needed. In doing so, ensure our global content management tool is up to date with the latest information. Where international partnerships exist and evolve, work closely with individual countries to ensure alignment and performance optimisation. Maintain a good exchange of information on content and aggregators and international brands across the wider Merchant leads community. Skills In-depth knowledge and understanding of the Gift Card industry Expert in account managing and negotiating commercials with key partners Proven track record of managing multiple projects and prioritising in a fast-paced environment Proven ability to learn fast and adapt to new technologies and tools Strong analytical skills and ability to think creatively Highly effective in written and verbal communication, with a strong ability to convey ideas clearly and respectfully to diverse audiences The Interview Process Screening call with member of the Talent Acquisition Team First stage interview with Global Merchant Content Director Final interview with Head of Global Content Partnerships and Head of B2B Retail Partnerships At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work! We hire BETTER. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. Third Floor, 1 Dean Street London W1D 3RB United Kingdom Product ManagementLondon Full Time £125,000 - £130,000 / year EngineeringLondon Full Time £95,000 - £100,000 / year Product ManagementLondon Full Time £97,000 - £105,000 / year
Sep 25, 2025
Full time
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions-'Making the World a Better Place to Work' and 'Enriching Connections, For Good'-we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission This is a 12-month fixed term contract role to help us achieve our vision of building THE Market Leading Global Discount & Reward Platform. Growing and optimising our global gift card network is the first important step in helping us become a truly global content super aggregator. You will ensure Reward Gateway-Edenred has the best choice of commercially optimised content available in the countries in which we currently operate, as well as the countries which we plan to operate. Absorbing feedback from key stakeholders (such as clients, prospects, internal teams and new ER entities) you'll help spearhead our global content strategy by creating the tools and knowledge to identify opportunities and develop our global content offering. What's In It For Me? A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E-books, podcasts Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Flexible, Hybrid Working: Collaboration, connection as a team, and strong internal stakeholder relationships are part of the "RG Magic" that makes our culture thrive. Our Retail team works from our Dean Street office two days per week. Key Responsibilities Manage and develop existing regional / global content aggregator to ensure commercial performance & relationships across all countries are optimised with each aggregator, conducting regular business reviews with each aggregator. Liaise closely with in-country merchant teams for input. In-country day-to-day relationships with each aggregator will be managed by the local Merchant teams. Identify and develop relationships with new content aggregators to support global expansion and development within target territories. Think globally to identify and manage relationships with brands directly where the relationship exists across multiple countries and the right business opportunity exists. Oversee global brand launches and new aggregator integrations. Optimise content sourcing by maintaining a good benchmark view of performance and content across global aggregator partners. Also, creating and tracking competitor analysis to benchmark our content and have ready-made facts to share with wider teams when needed. In doing so, ensure our global content management tool is up to date with the latest information. Where international partnerships exist and evolve, work closely with individual countries to ensure alignment and performance optimisation. Maintain a good exchange of information on content and aggregators and international brands across the wider Merchant leads community. Skills In-depth knowledge and understanding of the Gift Card industry Expert in account managing and negotiating commercials with key partners Proven track record of managing multiple projects and prioritising in a fast-paced environment Proven ability to learn fast and adapt to new technologies and tools Strong analytical skills and ability to think creatively Highly effective in written and verbal communication, with a strong ability to convey ideas clearly and respectfully to diverse audiences The Interview Process Screening call with member of the Talent Acquisition Team First stage interview with Global Merchant Content Director Final interview with Head of Global Content Partnerships and Head of B2B Retail Partnerships At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work! We hire BETTER. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. Third Floor, 1 Dean Street London W1D 3RB United Kingdom Product ManagementLondon Full Time £125,000 - £130,000 / year EngineeringLondon Full Time £95,000 - £100,000 / year Product ManagementLondon Full Time £97,000 - £105,000 / year
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions-'Making the World a Better Place to Work' and 'Enriching Connections, For Good'-we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission: As Head of Product Operations, you will play a pivotal role in developing best-in-class scalable operations across our Product Teams to focus on problem-solving and delivering user value. By standardising and championing scalable product development practices, aligning operations, optimising workflows, and enabling product innovation, you will empower our teams to deliver impactful solutions. A key part of your role will be to own how we handle issues and incidents, making sure we're effective, efficient and consistent What's In It For Me? A chance to be part of an extremely well-established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E-books, podcasts Substantial bonus payments for a number of life events, including pet adoption, wedding/civil ceremony, new family, retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Key Responsibilities Be responsible for the development and refinement of processes for issue management and incident response Oversee and ensure effective processes are in place for the handling and communication of incidents and issues across Product Clusters, Internal Teams and Stakeholders Establish metrics and reporting systems to track incidents, issues and their resolutions Lead and run the monthly Ops and Incident review meetings with regions/stakeholders Manage the product support process to ensure efficient resolution of issues advanced to the T2 support team and customer satisfaction Own and refine our quarterly planning process Accountable for the creation and implementation of scalable product practices that ensure effective discovery and collaboration that improve the overall efficiency of the product development lifecycle Define and monitor key operational metrics to assess organisational and team performance, identify progress blockers, and allow for the effective identification of process improvements Develop and manage operational tools and processes to help product leaders make data-informed product decisions, resource allocation and road mapping building Partner with product leaders to ensure strategic roadmaps, priorities, and resources are aligned with business objectives and team capabilities Develop and own the framework for introducing new processes and practices to internal cross-functional teams Build clear communication channels and reporting mechanisms to ensure transparency and alignment across product teams, between functional leadership, and with key stakeholders across the business Lead, mentor, and coach the Product Ops team, focusing on building skills, creating career pathways, and building a strong culture of continuous improvement Oversee the Product Support Team (including a Team Lead and x3 Product Support Specialists) Act as a trusted partner to cross-functional product leaders, providing the operational support needed to help them deliver on strategic objectives and ensure team alignment Be a key member of the SMT, owning regular performance reporting for the Ops and Support teams to input into business reviews Be a visionary Ops champion for our internal teams Skills Bachelor's or Master's degree in a STEM field (Computer Science, Engineering, Mathematics, etc.) or equivalent experience Demonstrable experience in product management or product operations Strong product and technical background with proven ability to communicate effectively with engineers and technical team members Demonstrated expertise in crafting and coordinating operational processes in fast-paced, large-scale product development settings, ideally in B2B SaaS or technology-focused companies Deep understanding of product management best practices-user research, market insights, goal setting, prioritisation, execution, and leadership Familiarity with monitoring tools, incident management protocols, and collaboration with Site Reliability Engineering (SRE) teams Proven ability to develop relationships and align teams across product, engineering, and leadership to ensure the effective execution of strategic priorities Hands-on experience analysing workflows and implementing scalable solutions to address inefficiencies and improve operational performance Proven experience in defining and delivering solutions to track and improve operational KPIs, analysing both quantitative and qualitative data to inform decisions, and communicating insights to both technical and non-technical team members Capable of gaining trust, fostering respect, and influencing peers and stakeholders to achieve shared objectives Proven ability to lead and develop high-performing teams, with experience managing and coaching individuals and building inclusive and collaborative cultures Self-starter who can identify areas of improvement, develop solutions, and inspire change with autonomy The Interview Process Online interview with the Senior Talent Partner In-person interview with the Director of Product Operations and Engineering team member Online interview with Director of Product Operations and CPO At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work! We hire BETTER. Find out more about Reward Gateways' approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. Third Floor, 1 Dean Street London W1D 3RB United Kingdom EngineeringLondon Full Time £110,000 - £130,000 / year
Sep 21, 2025
Full time
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions-'Making the World a Better Place to Work' and 'Enriching Connections, For Good'-we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission: As Head of Product Operations, you will play a pivotal role in developing best-in-class scalable operations across our Product Teams to focus on problem-solving and delivering user value. By standardising and championing scalable product development practices, aligning operations, optimising workflows, and enabling product innovation, you will empower our teams to deliver impactful solutions. A key part of your role will be to own how we handle issues and incidents, making sure we're effective, efficient and consistent What's In It For Me? A chance to be part of an extremely well-established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E-books, podcasts Substantial bonus payments for a number of life events, including pet adoption, wedding/civil ceremony, new family, retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Key Responsibilities Be responsible for the development and refinement of processes for issue management and incident response Oversee and ensure effective processes are in place for the handling and communication of incidents and issues across Product Clusters, Internal Teams and Stakeholders Establish metrics and reporting systems to track incidents, issues and their resolutions Lead and run the monthly Ops and Incident review meetings with regions/stakeholders Manage the product support process to ensure efficient resolution of issues advanced to the T2 support team and customer satisfaction Own and refine our quarterly planning process Accountable for the creation and implementation of scalable product practices that ensure effective discovery and collaboration that improve the overall efficiency of the product development lifecycle Define and monitor key operational metrics to assess organisational and team performance, identify progress blockers, and allow for the effective identification of process improvements Develop and manage operational tools and processes to help product leaders make data-informed product decisions, resource allocation and road mapping building Partner with product leaders to ensure strategic roadmaps, priorities, and resources are aligned with business objectives and team capabilities Develop and own the framework for introducing new processes and practices to internal cross-functional teams Build clear communication channels and reporting mechanisms to ensure transparency and alignment across product teams, between functional leadership, and with key stakeholders across the business Lead, mentor, and coach the Product Ops team, focusing on building skills, creating career pathways, and building a strong culture of continuous improvement Oversee the Product Support Team (including a Team Lead and x3 Product Support Specialists) Act as a trusted partner to cross-functional product leaders, providing the operational support needed to help them deliver on strategic objectives and ensure team alignment Be a key member of the SMT, owning regular performance reporting for the Ops and Support teams to input into business reviews Be a visionary Ops champion for our internal teams Skills Bachelor's or Master's degree in a STEM field (Computer Science, Engineering, Mathematics, etc.) or equivalent experience Demonstrable experience in product management or product operations Strong product and technical background with proven ability to communicate effectively with engineers and technical team members Demonstrated expertise in crafting and coordinating operational processes in fast-paced, large-scale product development settings, ideally in B2B SaaS or technology-focused companies Deep understanding of product management best practices-user research, market insights, goal setting, prioritisation, execution, and leadership Familiarity with monitoring tools, incident management protocols, and collaboration with Site Reliability Engineering (SRE) teams Proven ability to develop relationships and align teams across product, engineering, and leadership to ensure the effective execution of strategic priorities Hands-on experience analysing workflows and implementing scalable solutions to address inefficiencies and improve operational performance Proven experience in defining and delivering solutions to track and improve operational KPIs, analysing both quantitative and qualitative data to inform decisions, and communicating insights to both technical and non-technical team members Capable of gaining trust, fostering respect, and influencing peers and stakeholders to achieve shared objectives Proven ability to lead and develop high-performing teams, with experience managing and coaching individuals and building inclusive and collaborative cultures Self-starter who can identify areas of improvement, develop solutions, and inspire change with autonomy The Interview Process Online interview with the Senior Talent Partner In-person interview with the Director of Product Operations and Engineering team member Online interview with Director of Product Operations and CPO At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work! We hire BETTER. Find out more about Reward Gateways' approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. Third Floor, 1 Dean Street London W1D 3RB United Kingdom EngineeringLondon Full Time £110,000 - £130,000 / year
Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. As our Engineering Head of eCommerce, you lead the teams responsible for the delivery of our eCommerce marketplace products. You will drive the implementation and execution of our eCommerce initiatives, ensuring they are robust, scalable, and secure amidst a rapidly evolving tech landscape. You will guide a highly skilled Engineering team toward the creation of a global marketplace meeting the needs of both users and merchants. You will oversee delivery across both web and mobile apps with an API-first cloud-based approach, applying your knowledge to simplify and refine operational processes. Key Responsibilities Lead initiatives to enhance the e-commerce capabilities, aligning with the trend towards personalised mobile-first shopping experiences. Contribute to the definition and delivery of Engineering roadmaps, anticipating technical challenges and managing interdependencies. Oversee the entire software development lifecycle, from conception to deployment and maintenance, ensuring high-quality outcomes across all phases. Implement best practices in coding, testing, and maintenance to enhance system scalability and performance, particularly for high-traffic events. Ensure compliance with international financial laws and security standards, integrating appropriate solutions for global payments. Set a high bar for software engineering excellence, emphasizing efficiency, performance optimization, and high availability. Being a mentor to tech leads and managers across the Engineering organisation. Skills Proven experience in leading and managing large teams or projects in an eCommerce environment with Gross Merchandise Value above $500M. Deep understanding of global payment and regulations related to eCommerce platforms. Strong technical expertise in API development, coupled with a deep understanding of software architecture and design patterns. Expertise in cloud technologies, particularly AWS, with the ability to deploy and manage scalable cloud-based solutions. Broad knowledge of eCommerce, including insights into online retail, customer engagement, digital marketing, and mobile commerce technologies. Excellent analytical and problem-solving skills, capable of making data-driven decisions. Experience communicating with senior stakeholders, including executives, partners, and vendors. Ability to thrive in a fast-paced, continuously evolving environment, fostering a culture of innovation and excellence. The Interview Process Online screening interview with the Senior Talent Partner Interview with the Group Director of Engineering and Director of Engineering (App & Merchant Experience) Final interview with the CTO and CPO Be comfortable. Be you. At Reward Gateway Edenred, we encourage all our employees to feel comfortable expressing their passion, creativity, and individuality at work. We value diverse cultures, backgrounds, and experiences because we truly believe that diversity drives innovation. Join our community, express yourself, and help us make the world a better place to work.
Sep 19, 2025
Full time
Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. As our Engineering Head of eCommerce, you lead the teams responsible for the delivery of our eCommerce marketplace products. You will drive the implementation and execution of our eCommerce initiatives, ensuring they are robust, scalable, and secure amidst a rapidly evolving tech landscape. You will guide a highly skilled Engineering team toward the creation of a global marketplace meeting the needs of both users and merchants. You will oversee delivery across both web and mobile apps with an API-first cloud-based approach, applying your knowledge to simplify and refine operational processes. Key Responsibilities Lead initiatives to enhance the e-commerce capabilities, aligning with the trend towards personalised mobile-first shopping experiences. Contribute to the definition and delivery of Engineering roadmaps, anticipating technical challenges and managing interdependencies. Oversee the entire software development lifecycle, from conception to deployment and maintenance, ensuring high-quality outcomes across all phases. Implement best practices in coding, testing, and maintenance to enhance system scalability and performance, particularly for high-traffic events. Ensure compliance with international financial laws and security standards, integrating appropriate solutions for global payments. Set a high bar for software engineering excellence, emphasizing efficiency, performance optimization, and high availability. Being a mentor to tech leads and managers across the Engineering organisation. Skills Proven experience in leading and managing large teams or projects in an eCommerce environment with Gross Merchandise Value above $500M. Deep understanding of global payment and regulations related to eCommerce platforms. Strong technical expertise in API development, coupled with a deep understanding of software architecture and design patterns. Expertise in cloud technologies, particularly AWS, with the ability to deploy and manage scalable cloud-based solutions. Broad knowledge of eCommerce, including insights into online retail, customer engagement, digital marketing, and mobile commerce technologies. Excellent analytical and problem-solving skills, capable of making data-driven decisions. Experience communicating with senior stakeholders, including executives, partners, and vendors. Ability to thrive in a fast-paced, continuously evolving environment, fostering a culture of innovation and excellence. The Interview Process Online screening interview with the Senior Talent Partner Interview with the Group Director of Engineering and Director of Engineering (App & Merchant Experience) Final interview with the CTO and CPO Be comfortable. Be you. At Reward Gateway Edenred, we encourage all our employees to feel comfortable expressing their passion, creativity, and individuality at work. We value diverse cultures, backgrounds, and experiences because we truly believe that diversity drives innovation. Join our community, express yourself, and help us make the world a better place to work.
Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. Our mobile development team is expanding, and we have an exciting opportunity for a Lead Engineer . We are looking for someone who is passionate about creating high-quality mobile experiences and is comfortable balancing hands-on technical delivery and leadership with mentoring a small team. In this role, you will be responsible for designing solutions, participating in design reviews, recommending improvements, and fostering consensus through clear communication and your strong technical skills to support your recommendations. Key Responsibilities Design, develop, and maintain high-quality mobile applications using React Native Collaborate with cross-functional teams, including Product, Design, and Backend Engineering, to ensure seamless integration of new features and improvements in our mobile applications using TypeScript and React Native Continuously improve the user experience of our mobile applications Work in a team environment with shared code, ensuring disciplined use of source code control and process documentation Identify, analyse, and resolve performance bottlenecks and inefficiencies in the mobile application codebase Write and maintain comprehensive unit tests and documentation for the project Mentor junior developers and actively participate in code reviews to maintain a high standard of code quality for mobile applications Stay informed on mobile development trends, tooling, and best practices Skills 6+ years of development experience building mobile applications in React Native with a minimum of 2 years of experience in a technical lead role In-depth knowledge of the React and React Native frameworks A good understanding of the Android and iOS platforms Experience with frontend testing frameworks Familiarity with modern front-end build pipelines and tooling Understanding of mobile UI/UX best practices and principles Problem-solving skills, attention to detail, and the ability to work independently and as part of a team See opportunities for improvements in both the work they produce and the processes that drive the successful delivery of projects Work mode and Salary: We offer a flexible hybrid work mode with a requirement to be in the London office twice per week Salary budget for the role is £95,000 - £100,000 gross per year, excluding company benefits. Kindly note that we do not currently offer a performance bonus or equity shares The Interview Process Online interview with the Senior Talent Partner, Engineering Lead, and Head of Frontend. This should last no longer than 45 minutes. Final video interview of 75 minutes consisting of 3 stages. This includes: 45 minutes to discuss your experience, technical abilities, and team management skills; 15 minutes to review and discuss a coding exercise; and 15 minutes to discuss questions you may have. At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all our employees to feel comfortable expressing their passion, creativity, and individuality at work. We value diverse cultures, backgrounds, and experiences, as we believe that diversity drives innovation. Join our community, express yourself, and help us make the world a better place to work.
Sep 18, 2025
Full time
Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. Our mobile development team is expanding, and we have an exciting opportunity for a Lead Engineer . We are looking for someone who is passionate about creating high-quality mobile experiences and is comfortable balancing hands-on technical delivery and leadership with mentoring a small team. In this role, you will be responsible for designing solutions, participating in design reviews, recommending improvements, and fostering consensus through clear communication and your strong technical skills to support your recommendations. Key Responsibilities Design, develop, and maintain high-quality mobile applications using React Native Collaborate with cross-functional teams, including Product, Design, and Backend Engineering, to ensure seamless integration of new features and improvements in our mobile applications using TypeScript and React Native Continuously improve the user experience of our mobile applications Work in a team environment with shared code, ensuring disciplined use of source code control and process documentation Identify, analyse, and resolve performance bottlenecks and inefficiencies in the mobile application codebase Write and maintain comprehensive unit tests and documentation for the project Mentor junior developers and actively participate in code reviews to maintain a high standard of code quality for mobile applications Stay informed on mobile development trends, tooling, and best practices Skills 6+ years of development experience building mobile applications in React Native with a minimum of 2 years of experience in a technical lead role In-depth knowledge of the React and React Native frameworks A good understanding of the Android and iOS platforms Experience with frontend testing frameworks Familiarity with modern front-end build pipelines and tooling Understanding of mobile UI/UX best practices and principles Problem-solving skills, attention to detail, and the ability to work independently and as part of a team See opportunities for improvements in both the work they produce and the processes that drive the successful delivery of projects Work mode and Salary: We offer a flexible hybrid work mode with a requirement to be in the London office twice per week Salary budget for the role is £95,000 - £100,000 gross per year, excluding company benefits. Kindly note that we do not currently offer a performance bonus or equity shares The Interview Process Online interview with the Senior Talent Partner, Engineering Lead, and Head of Frontend. This should last no longer than 45 minutes. Final video interview of 75 minutes consisting of 3 stages. This includes: 45 minutes to discuss your experience, technical abilities, and team management skills; 15 minutes to review and discuss a coding exercise; and 15 minutes to discuss questions you may have. At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all our employees to feel comfortable expressing their passion, creativity, and individuality at work. We value diverse cultures, backgrounds, and experiences, as we believe that diversity drives innovation. Join our community, express yourself, and help us make the world a better place to work.
Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. With our shared missions of 'Making the World a Better Place to Work" and 'Enriching connections, For good'. You'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in Our Mission To achieve our mission, we put HR & Reward professionals at the core of everything we do. This means connecting with them to better understand them, their business and their current challenges or objectives by presenting them with our solutions to help them advance their organisations. What's In It For Me? A chance to be part of an extremely well-established, stable and high-growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Flexible, Hybrid Working The office is for you to use as much as you like, our UK Sales teams work from our Dean Street office at least 2 per week, including our Sales Team Days on Tuesday and Thursday. Key Responsibilities Selling HR technology solutions to multiple stakeholders including HR, Finance, Operations and C-Suite Consistently meeting or exceeding quarterly and annual sales quotas Generating 100% new business and achieving sales targets based upon the Yr1 fee Working with an average 1-3-month sales cycle Researching prospects and self-generating pipeline Working closely with Sales Development and Research to convert leads and account insights into opportunities Progressing opportunities through the RG sales cycle using our playbook Uncovering business challenges and key buying reasons via multi-layered discovery Delivering tailored sales presentations and product demos that wow prospects Working closely with Implementation, Client Success, and Account Management teams to ensure smooth onboarding Developing and maintaining customer/prospect networks Using Salesforce for accurate forecasting and task management Using Jiminny to ensure quality and consistency across all calls and presentations Skills Ability to demonstrate year-on-year consistent overachievement of targets in a B2B consultative sales environment Experience working to fast sales cycles of between 1-3 months Experience in self-generating sales opportunities that result in closed/won revenue Previous experience of presenting to C-level executives both in-person and remotely Ability to demonstrate excellent discovery, qualification and needs analysis techniques Strong presentation skills with the ability to storytell and share valuable insights Proficient written and verbal communication Proven growth mindset with a focus on coachability and continuous learning and improvement The Interview Process Telephone interview with a member of the Talent Acquisition Team 1st stage online interview with our SMB Sales Manager and Enterprise Director Task and final stage interview with our SMB Sales Manager and our Commercial Director in person at our London office At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. We hire BETTER. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. FinanceLondon Full Time £23,800 - £25,000 / year EngineeringLondon Full Time £110,000 - £125,000 / year SalesMelbourne or Sydney Full Time $80k - $90k base + generous commission + monthly and quarterly bonuses
Sep 12, 2025
Full time
Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. With our shared missions of 'Making the World a Better Place to Work" and 'Enriching connections, For good'. You'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in Our Mission To achieve our mission, we put HR & Reward professionals at the core of everything we do. This means connecting with them to better understand them, their business and their current challenges or objectives by presenting them with our solutions to help them advance their organisations. What's In It For Me? A chance to be part of an extremely well-established, stable and high-growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Flexible, Hybrid Working The office is for you to use as much as you like, our UK Sales teams work from our Dean Street office at least 2 per week, including our Sales Team Days on Tuesday and Thursday. Key Responsibilities Selling HR technology solutions to multiple stakeholders including HR, Finance, Operations and C-Suite Consistently meeting or exceeding quarterly and annual sales quotas Generating 100% new business and achieving sales targets based upon the Yr1 fee Working with an average 1-3-month sales cycle Researching prospects and self-generating pipeline Working closely with Sales Development and Research to convert leads and account insights into opportunities Progressing opportunities through the RG sales cycle using our playbook Uncovering business challenges and key buying reasons via multi-layered discovery Delivering tailored sales presentations and product demos that wow prospects Working closely with Implementation, Client Success, and Account Management teams to ensure smooth onboarding Developing and maintaining customer/prospect networks Using Salesforce for accurate forecasting and task management Using Jiminny to ensure quality and consistency across all calls and presentations Skills Ability to demonstrate year-on-year consistent overachievement of targets in a B2B consultative sales environment Experience working to fast sales cycles of between 1-3 months Experience in self-generating sales opportunities that result in closed/won revenue Previous experience of presenting to C-level executives both in-person and remotely Ability to demonstrate excellent discovery, qualification and needs analysis techniques Strong presentation skills with the ability to storytell and share valuable insights Proficient written and verbal communication Proven growth mindset with a focus on coachability and continuous learning and improvement The Interview Process Telephone interview with a member of the Talent Acquisition Team 1st stage online interview with our SMB Sales Manager and Enterprise Director Task and final stage interview with our SMB Sales Manager and our Commercial Director in person at our London office At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. We hire BETTER. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. FinanceLondon Full Time £23,800 - £25,000 / year EngineeringLondon Full Time £110,000 - £125,000 / year SalesMelbourne or Sydney Full Time $80k - $90k base + generous commission + monthly and quarterly bonuses
In May 2023, Reward Gateway was acquired by Edenred. Established for over 50 years and a CAC40 company listed on the Paris Stock Exchange, Edenred is a leading digital platform and the everyday companion for people at work, connecting more than 60 million users, 2 million partner merchants and nearly 1 million corporate clients across 45 countries. Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in Our Mission To achieve our mission we need to ensure that we demonstrate our value proposition in an innovative and exciting way. Reporting to the Bid Director, this role will be responsible for managing the end-to-end bid process and writing responses to ensure we stand out in a competitive market. What's In It For Me? A chance to be part of an extremely well-established, stable and high-growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Flexible, Hybrid Working: Our office is for you to use as much as you like; as a minimum our Bid Team works from our London officeat least 2 days per week. Key Responsibilities Manage the creation and completion of all bid documentation to deadlines Ensure that written content is of a high standard and tailored to the client's requirements, amplifying our unique value proposition Feed into the bid qualification (bid go/no go) process for all new RFP/RFQ/ITT opportunities, working closely with the Bid Director and sales leaders Work with the opportunity owners to understand prospects' detailed requirements, develop a bid win strategy and support client interaction throughout the bid lifecycle Develop quality written responses aligned to the specific win strategy for that client and a unique selling proposition Work closely with the sales teams throughout the Bid process along with other key internal customers including product and implementation teams Work closely with client success teams throughout the Bid process to assist in contract renewals Project manage each opportunity within required deadlines, taking an active role in coordinating and creating content that will enhance the quality of the response Respond to prospects' RFIs, PQQs, etc Ensure opportunities are completed to a consistently high quality, following key achievement deadlines and approval processes, including the production of reports on bid progress Ensure all critical metric data and debrief information is correctly recorded in the CRM for reporting purposes Undertake risk assessment and record keeping for each bid in line with Group Tender Policy Support the management of bid portals and frameworks (ESPO, Ariba, etc) Support the maintenance of RFP/RFI document library and project management software (Loopio) Skills Previous proven experience in creating well-written public & private sector bid responses; managing bids and proposals in line with client deadlines Knowledge and experience with managing tenders for Public Sector frameworks and further competition Strong commercial and written skills with an ability to provide succinct, compliant and compelling responses aligned to the buyer's unique needs, tender specification and our unique selling proposition Proven ability to think strategically and to challenge others to arrive at the best outcome Demonstrated ability to balance business and commercial risks with the requirements of our customers and desire to win new business Resilient with proven ability to operate in a fast-paced, diverse commercial environment, working flexible hours, when necessary, to achieve deadlines Demonstrated ability to manage multiple opportunities at the same time Experience in contract management including legal, finance Strong internal partner/customer engagement including presentation skills with a confident and professional approach to building bid kick-off and delivering these to internal partners The Interview Process Telephone call with a member of our Talent Acquisition Team First stage interview with our Bid Director and Commercial Leader Assessment task and final stage interview with our Bid Director and one of our Commercial Leaders At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world-class talent that helps us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you'll get in return for joining our Mission at rg.co/lifeatrg . FinanceLondon Full Time £23,800 - £25,000 / year EngineeringLondon Full Time £110,000 - £125,000 / year MarketingLondon Full Time £70,000 - £75,000 / year
Sep 12, 2025
Full time
In May 2023, Reward Gateway was acquired by Edenred. Established for over 50 years and a CAC40 company listed on the Paris Stock Exchange, Edenred is a leading digital platform and the everyday companion for people at work, connecting more than 60 million users, 2 million partner merchants and nearly 1 million corporate clients across 45 countries. Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in Our Mission To achieve our mission we need to ensure that we demonstrate our value proposition in an innovative and exciting way. Reporting to the Bid Director, this role will be responsible for managing the end-to-end bid process and writing responses to ensure we stand out in a competitive market. What's In It For Me? A chance to be part of an extremely well-established, stable and high-growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Flexible, Hybrid Working: Our office is for you to use as much as you like; as a minimum our Bid Team works from our London officeat least 2 days per week. Key Responsibilities Manage the creation and completion of all bid documentation to deadlines Ensure that written content is of a high standard and tailored to the client's requirements, amplifying our unique value proposition Feed into the bid qualification (bid go/no go) process for all new RFP/RFQ/ITT opportunities, working closely with the Bid Director and sales leaders Work with the opportunity owners to understand prospects' detailed requirements, develop a bid win strategy and support client interaction throughout the bid lifecycle Develop quality written responses aligned to the specific win strategy for that client and a unique selling proposition Work closely with the sales teams throughout the Bid process along with other key internal customers including product and implementation teams Work closely with client success teams throughout the Bid process to assist in contract renewals Project manage each opportunity within required deadlines, taking an active role in coordinating and creating content that will enhance the quality of the response Respond to prospects' RFIs, PQQs, etc Ensure opportunities are completed to a consistently high quality, following key achievement deadlines and approval processes, including the production of reports on bid progress Ensure all critical metric data and debrief information is correctly recorded in the CRM for reporting purposes Undertake risk assessment and record keeping for each bid in line with Group Tender Policy Support the management of bid portals and frameworks (ESPO, Ariba, etc) Support the maintenance of RFP/RFI document library and project management software (Loopio) Skills Previous proven experience in creating well-written public & private sector bid responses; managing bids and proposals in line with client deadlines Knowledge and experience with managing tenders for Public Sector frameworks and further competition Strong commercial and written skills with an ability to provide succinct, compliant and compelling responses aligned to the buyer's unique needs, tender specification and our unique selling proposition Proven ability to think strategically and to challenge others to arrive at the best outcome Demonstrated ability to balance business and commercial risks with the requirements of our customers and desire to win new business Resilient with proven ability to operate in a fast-paced, diverse commercial environment, working flexible hours, when necessary, to achieve deadlines Demonstrated ability to manage multiple opportunities at the same time Experience in contract management including legal, finance Strong internal partner/customer engagement including presentation skills with a confident and professional approach to building bid kick-off and delivering these to internal partners The Interview Process Telephone call with a member of our Talent Acquisition Team First stage interview with our Bid Director and Commercial Leader Assessment task and final stage interview with our Bid Director and one of our Commercial Leaders At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world-class talent that helps us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you'll get in return for joining our Mission at rg.co/lifeatrg . FinanceLondon Full Time £23,800 - £25,000 / year EngineeringLondon Full Time £110,000 - £125,000 / year MarketingLondon Full Time £70,000 - £75,000 / year
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions-'Making the World a Better Place to Work' and 'Enriching Connections, For Good'-we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission We are seeking an experienced, strategically minded Commercial Director who will take our B2B revenue go-to-market (GTM) strategy to the next level. As Commercial Director, you'll own the entire B2B revenue line in excess of £60m, driving new logo and existing client expansion sales, renewals, churn reduction, bids, B2B marketing, channel partnerships and sales enablement, continuously shaping our pricing and GTM proposition. You will work seamlessly with our client success teams and embed B2B sales behaviours that, in turn, encourage high employee product usage (B2C). Fostering deep relationships with our product (to include product marketing) and engineering teams, helping them to shape products and features that drive value to our clients and their employees and/or customer base. Reporting directly to our UK Managing Director, you'll be instrumental in shaping our commercial strategy, scaling our client base, and accelerating growth in new and existing markets. This is a pivotal role for someone who thrives in high-energy SaaS environments. You'll be a performance-focused leader, experienced in driving commercial success and unafraid to challenge the status quo. With expertise in building and leading high-performance teams, you'll bring a sharp commercial instinct, a deep understanding of SaaS metrics, and the market credibility to influence at all levels. Ideally, you will have successfully operated within start-up environments, private equity and listed organisations, with experience in navigating growth where budgetary constraints may apply, getting the most out of the people who have revenue-generating responsibilities. You will be able to demonstrate a client-centric approach, whilst recognising that product market fit is essential to enable future profitable scalability. What's In It For Me? A chance to be part of an extremely well-established, stable and high-growth 'Unicorn' SaaS company with an OTE of £300k per annum and over 50 benefits in our employee benefits package, including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Substantial bonus payments for a number of life events, including pet adoption, wedding/civil ceremony, new family, and retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Key Responsibilities Own and lead the full B2B revenue growth strategy and execution across new client sales, existing client renewals and churn reduction, B2B marketing, bids and channel partnerships. Responsibility for a combined team of around 75 people across the B2B organisation. Define and implement a high-impact GTM strategy aligned with client retention and ambitious growth targets. Own pricing, packaging, and commercial positioning across a wide variety of client segments. Lead a high-performing commercial team with clear accountability and performance metrics. Build and maintain relationships with new and existing clients, channel partners, and industry stakeholders. Work seamlessly with our client success teams and embed B2B sales behaviours that, in turn, encourage high employee product usage (B2C). Foster deep relationships with our product (including product marketing) and engineering teams, helping them to shape products and features that drive value to our clients and their employees and/or customer base. Collaborate with the UK MD and Global CEO on planning and forecasting. Monitor and analyse commercial performance metrics, adjusting strategies to achieve targets. Proactively use data to drive decisions, continuously refine strategy, and unlock new revenue streams. Challenge the business where needed, bringing fresh thinking, commercial expertise, and relentless ambition. Prepare and deliver presentations and proposals to business leaders and prospective clients, and channel partners. Skills Proven experience in a senior commercial/revenue leadership role in a B2B SaaS business (HR tech is preferred but not essential) with ARR over £50 million. Prior experience operating in a start-up and private equity-backed environments, complemented by a strong foundation in a listed entity corporate environment - balancing pace and precision. A track record in working closely, negotiating with and influencing the Product & Tech organisation and Road Map innovation Exposure to corporate structures and governance - comfortable navigating complex stakeholder dynamics. Demonstrated experience working with high autonomy to influence and shape the organisation's commercial future. Strong GTM leadership experience with a deep understanding of SaaS metrics, customer acquisition strategies, and retention models. Experience in marketing strategies, new logo lead generation, ABM and thought leadership. Strong background in market analysis and meeting revenue goals to drive business growth. Expertise in market research, financial forecasting, analysis and budget management. Strong analytical and critical thinking, with the ability to make data-driven decisions. A challenger mentality - driven, decisive, and willing to push boundaries to win. Outstanding communication and leadership skills with a demonstrated ability to encourage and influence clients, teams and channel partners. The Interview Process Screening call with Senior Talent Acquisition Partner First stage interview with Chief People Officer and UK Managing Director Take-home assessment Second stage interview and presentation with UK Managing Director and CEO Third stage interview with COO, Benefits and Engagement Solutions Potential final stage interview with members of the Edenred Executive Committee At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work! We hire BETTER. Find out more about Reward Gateways' approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. FinanceLondon Full Time £23,800 - £25,000 / year EngineeringLondon Full Time £110,000 - £125,000 / year SalesMelbourne or Sydney Full Time $80k - $90k base + generous commission + monthly and quarterly bonuses
Sep 12, 2025
Full time
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions-'Making the World a Better Place to Work' and 'Enriching Connections, For Good'-we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission We are seeking an experienced, strategically minded Commercial Director who will take our B2B revenue go-to-market (GTM) strategy to the next level. As Commercial Director, you'll own the entire B2B revenue line in excess of £60m, driving new logo and existing client expansion sales, renewals, churn reduction, bids, B2B marketing, channel partnerships and sales enablement, continuously shaping our pricing and GTM proposition. You will work seamlessly with our client success teams and embed B2B sales behaviours that, in turn, encourage high employee product usage (B2C). Fostering deep relationships with our product (to include product marketing) and engineering teams, helping them to shape products and features that drive value to our clients and their employees and/or customer base. Reporting directly to our UK Managing Director, you'll be instrumental in shaping our commercial strategy, scaling our client base, and accelerating growth in new and existing markets. This is a pivotal role for someone who thrives in high-energy SaaS environments. You'll be a performance-focused leader, experienced in driving commercial success and unafraid to challenge the status quo. With expertise in building and leading high-performance teams, you'll bring a sharp commercial instinct, a deep understanding of SaaS metrics, and the market credibility to influence at all levels. Ideally, you will have successfully operated within start-up environments, private equity and listed organisations, with experience in navigating growth where budgetary constraints may apply, getting the most out of the people who have revenue-generating responsibilities. You will be able to demonstrate a client-centric approach, whilst recognising that product market fit is essential to enable future profitable scalability. What's In It For Me? A chance to be part of an extremely well-established, stable and high-growth 'Unicorn' SaaS company with an OTE of £300k per annum and over 50 benefits in our employee benefits package, including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Substantial bonus payments for a number of life events, including pet adoption, wedding/civil ceremony, new family, and retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Key Responsibilities Own and lead the full B2B revenue growth strategy and execution across new client sales, existing client renewals and churn reduction, B2B marketing, bids and channel partnerships. Responsibility for a combined team of around 75 people across the B2B organisation. Define and implement a high-impact GTM strategy aligned with client retention and ambitious growth targets. Own pricing, packaging, and commercial positioning across a wide variety of client segments. Lead a high-performing commercial team with clear accountability and performance metrics. Build and maintain relationships with new and existing clients, channel partners, and industry stakeholders. Work seamlessly with our client success teams and embed B2B sales behaviours that, in turn, encourage high employee product usage (B2C). Foster deep relationships with our product (including product marketing) and engineering teams, helping them to shape products and features that drive value to our clients and their employees and/or customer base. Collaborate with the UK MD and Global CEO on planning and forecasting. Monitor and analyse commercial performance metrics, adjusting strategies to achieve targets. Proactively use data to drive decisions, continuously refine strategy, and unlock new revenue streams. Challenge the business where needed, bringing fresh thinking, commercial expertise, and relentless ambition. Prepare and deliver presentations and proposals to business leaders and prospective clients, and channel partners. Skills Proven experience in a senior commercial/revenue leadership role in a B2B SaaS business (HR tech is preferred but not essential) with ARR over £50 million. Prior experience operating in a start-up and private equity-backed environments, complemented by a strong foundation in a listed entity corporate environment - balancing pace and precision. A track record in working closely, negotiating with and influencing the Product & Tech organisation and Road Map innovation Exposure to corporate structures and governance - comfortable navigating complex stakeholder dynamics. Demonstrated experience working with high autonomy to influence and shape the organisation's commercial future. Strong GTM leadership experience with a deep understanding of SaaS metrics, customer acquisition strategies, and retention models. Experience in marketing strategies, new logo lead generation, ABM and thought leadership. Strong background in market analysis and meeting revenue goals to drive business growth. Expertise in market research, financial forecasting, analysis and budget management. Strong analytical and critical thinking, with the ability to make data-driven decisions. A challenger mentality - driven, decisive, and willing to push boundaries to win. Outstanding communication and leadership skills with a demonstrated ability to encourage and influence clients, teams and channel partners. The Interview Process Screening call with Senior Talent Acquisition Partner First stage interview with Chief People Officer and UK Managing Director Take-home assessment Second stage interview and presentation with UK Managing Director and CEO Third stage interview with COO, Benefits and Engagement Solutions Potential final stage interview with members of the Edenred Executive Committee At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work! We hire BETTER. Find out more about Reward Gateways' approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. FinanceLondon Full Time £23,800 - £25,000 / year EngineeringLondon Full Time £110,000 - £125,000 / year SalesMelbourne or Sydney Full Time $80k - $90k base + generous commission + monthly and quarterly bonuses
Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching connections, for good'. You'll contribute to improving employee engagement and building better, stronger, and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. As the Head of App Engineering, you will lead the development of a cohesive mobile app experience, consolidating three existing applications into a unified app platform. You will focus on building and maintaining a world-class app experience that is seamless, intuitive, and engaging for our users. You will oversee a talented team of engineers, ensuring the delivery of a high-quality, scalable, and secure solution across mobile platforms. You will drive the adoption of best practices in app development, set technical direction, and collaborate with cross-functional stakeholders to align engineering efforts with business objectives. This role requires a leader with hands-on technical expertise, leadership in engineering practices, and a focus on delivering high-quality, scalable, and secure solutions across mobile platforms. Key Responsibilities Lead the technical integration efforts across code bases, delivering a consistent user and developer experience. Collaborate with cross-functional teams to define and execute the product development roadmap. Manage the end-to-end delivery lifecycle, including requirements gathering, architecture design, implementation, and post-launch optimisation. Oversee project plans and resource allocation within the Engineering team, ensuring efficient and high-quality delivery across multiple workstreams. Provide technical leadership and mentorship, fostering a culture of innovation and continuous improvement. Facilitate architectural discussions on performance, localisation, and non-functional requirements to enable global roll-out. Ensure compliance with security, privacy, and regulatory standards in the consolidated platform. Identify risks associated with integration efforts and develop mitigation strategies. Emphasise a user-centric approach in all development efforts to ensure the unified app platform delivers an exceptional end-user experience. Regularly communicate progress, challenges, and achievements to stakeholders, aligning engineering efforts with business goals. Stay abreast of emerging technologies and trends in app development, driving their adoption where appropriate. Skills Proven experience in leading and scaling engineering teams, with demonstrable success in delivering large-scale software projects. Experience leading major application modernisation initiatives or consolidating app platforms is a significant plus. Expertise in creating consumer-grade user experiences, with an appreciation for interactivity, UX principles, and user behavior. Experience with React Native and associated tools and frameworks (e.g., TypeScript), coupled with a deep understanding of software architecture and design patterns. Strong understanding of application architectures, including microservices, API-driven platforms, cloud infrastructure (AWS), and DevOps practices. Familiarity with single sign-on technologies (OAuth, SAML, OpenID Connect), identity management, and enterprise security practices. Expertise in managing operational app deployments at scale with knowledge of crash reporting, device constraints, and network efficiency. Knowledge of modern app development processes and practices, including CI/CD, automated testing, and iterative development. Excellent analytical and problem-solving skills, capable of making data-driven decisions. Experience communicating with senior stakeholders, including executives, partners, and vendors. Ability to thrive in a fast-paced, continuously evolving. The Interview Process Online interview with the Senior Talent Partner Interview with Group Director of Engineering and the Director of Engineering (App & Merchant Experience) Final in-person interview with the CTO and CPO Be comfortable. Be you. At Reward Gateway Edenred, we want our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. We hire BETTER. FinanceLondon Full Time £23,800 - £25,000 / year
Sep 12, 2025
Full time
Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching connections, for good'. You'll contribute to improving employee engagement and building better, stronger, and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. As the Head of App Engineering, you will lead the development of a cohesive mobile app experience, consolidating three existing applications into a unified app platform. You will focus on building and maintaining a world-class app experience that is seamless, intuitive, and engaging for our users. You will oversee a talented team of engineers, ensuring the delivery of a high-quality, scalable, and secure solution across mobile platforms. You will drive the adoption of best practices in app development, set technical direction, and collaborate with cross-functional stakeholders to align engineering efforts with business objectives. This role requires a leader with hands-on technical expertise, leadership in engineering practices, and a focus on delivering high-quality, scalable, and secure solutions across mobile platforms. Key Responsibilities Lead the technical integration efforts across code bases, delivering a consistent user and developer experience. Collaborate with cross-functional teams to define and execute the product development roadmap. Manage the end-to-end delivery lifecycle, including requirements gathering, architecture design, implementation, and post-launch optimisation. Oversee project plans and resource allocation within the Engineering team, ensuring efficient and high-quality delivery across multiple workstreams. Provide technical leadership and mentorship, fostering a culture of innovation and continuous improvement. Facilitate architectural discussions on performance, localisation, and non-functional requirements to enable global roll-out. Ensure compliance with security, privacy, and regulatory standards in the consolidated platform. Identify risks associated with integration efforts and develop mitigation strategies. Emphasise a user-centric approach in all development efforts to ensure the unified app platform delivers an exceptional end-user experience. Regularly communicate progress, challenges, and achievements to stakeholders, aligning engineering efforts with business goals. Stay abreast of emerging technologies and trends in app development, driving their adoption where appropriate. Skills Proven experience in leading and scaling engineering teams, with demonstrable success in delivering large-scale software projects. Experience leading major application modernisation initiatives or consolidating app platforms is a significant plus. Expertise in creating consumer-grade user experiences, with an appreciation for interactivity, UX principles, and user behavior. Experience with React Native and associated tools and frameworks (e.g., TypeScript), coupled with a deep understanding of software architecture and design patterns. Strong understanding of application architectures, including microservices, API-driven platforms, cloud infrastructure (AWS), and DevOps practices. Familiarity with single sign-on technologies (OAuth, SAML, OpenID Connect), identity management, and enterprise security practices. Expertise in managing operational app deployments at scale with knowledge of crash reporting, device constraints, and network efficiency. Knowledge of modern app development processes and practices, including CI/CD, automated testing, and iterative development. Excellent analytical and problem-solving skills, capable of making data-driven decisions. Experience communicating with senior stakeholders, including executives, partners, and vendors. Ability to thrive in a fast-paced, continuously evolving. The Interview Process Online interview with the Senior Talent Partner Interview with Group Director of Engineering and the Director of Engineering (App & Merchant Experience) Final in-person interview with the CTO and CPO Be comfortable. Be you. At Reward Gateway Edenred, we want our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. We hire BETTER. FinanceLondon Full Time £23,800 - £25,000 / year
This role offers a flexible hybrid work offering with a requirement to be in the London office at least once per week. Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. An opportunity has become available for an experienced Golang Engineer who will participate in all phases of the software development lifecycle. In this role, you will be designing and implementing interactive/responsive web pages. Key Responsibilities Follow up on new technologies and changes to ensure the team and department stay current Design, develop, and maintain server-side logic and databases Transform requirements into technical task specifications Perform periodic code reviews according to process standards and best practices Implement RESTful APIs to facilitate communication between the front-end and back-end components Ensure the scalability, security, and performance of server-side applications Troubleshoot and debug issues across the entire stack Skills A minimum of 4+ years of experience as a Golang Developer Experience with AWS Cloud and/or developing Cloud applications Experience with PostgreSQL Experience working with Node.js, GraphQL, React Mobile projects, and Native technology Ability to critically review feature requests and make alternate proposals as needed Implementation experience in Microservice Architecture Excellent communication and interpersonal skills Strong logical problem-solving skills The Interview Process Online interview with the Senior Talent Partner, a Senior Engineer or an Engineering Lead. This should last no longer than 40 minutes. Final video interview of 75 minutes consisting of 3 stages. This includes 30-45 minutes to discuss your experience and technical abilities; 15 minutes to review and discuss a coding exercise; 15 minutes to discuss questions you may have. At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. Find out more about our approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg .
Sep 11, 2025
Full time
This role offers a flexible hybrid work offering with a requirement to be in the London office at least once per week. Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. An opportunity has become available for an experienced Golang Engineer who will participate in all phases of the software development lifecycle. In this role, you will be designing and implementing interactive/responsive web pages. Key Responsibilities Follow up on new technologies and changes to ensure the team and department stay current Design, develop, and maintain server-side logic and databases Transform requirements into technical task specifications Perform periodic code reviews according to process standards and best practices Implement RESTful APIs to facilitate communication between the front-end and back-end components Ensure the scalability, security, and performance of server-side applications Troubleshoot and debug issues across the entire stack Skills A minimum of 4+ years of experience as a Golang Developer Experience with AWS Cloud and/or developing Cloud applications Experience with PostgreSQL Experience working with Node.js, GraphQL, React Mobile projects, and Native technology Ability to critically review feature requests and make alternate proposals as needed Implementation experience in Microservice Architecture Excellent communication and interpersonal skills Strong logical problem-solving skills The Interview Process Online interview with the Senior Talent Partner, a Senior Engineer or an Engineering Lead. This should last no longer than 40 minutes. Final video interview of 75 minutes consisting of 3 stages. This includes 30-45 minutes to discuss your experience and technical abilities; 15 minutes to review and discuss a coding exercise; 15 minutes to discuss questions you may have. At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. Find out more about our approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg .
Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform the employee experience to attract, engage, and retain top talent through employee benefits, strategic rewards and recognition, well-being, and more. An opportunity has become available for a Mobile Engineer who will be a key member of the Engineering unit at Reward Gateway.You will work in a team with QAs, Designers, and Backend developers to build an app that RG provides to its clients. Your team will stay organised using the Scrum methodology and deliver short-term incremental updates to the project at hand. Key Responsibilities Develop and maintain high-quality mobile applications using React Native Collaborate with cross-functional teams, including Product, Design, and Backend Engineering, to ensure seamless integration of new features and improvements in our mobile applications using Typescript and React Native Continuously improve the user experience of our mobile applications Work in a team environment with shared code, ensuring disciplined use of source code control and process documentation Identify, analyse, and resolve performance bottlenecks and inefficiencies in the mobile application codebase Write and maintain comprehensive unit tests and documentation for the project Stay up-to-date with the latest industry trends and technologies related to mobile development Skills 2 years of experience as a Frontend Engineer with proven experience using React Native In-depth knowledge of the React and React Native frameworks A good understanding of the Android and iOS platforms Experience with frontend testing frameworks Familiarity with modern front-end build pipelines and tooling Understanding of mobile UI/UX best practices and principles Problem-solving skills, attention to detail, and ability to work independently and as part of a team The Interview Process A video interview with a Talent Acquisition Partner and Engineering Lead. This should last no longer than 40 minutes. Final video interview of 90 minutes that will consist of 3 stages. This includes: 50 minutes to discuss your experience and technical abilities 25 minutes to review and discuss a coding exercise 15 minutes to ask questions you may have Be comfortable. Be you. At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. We hire BETTER. From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. Third Floor, 1 Dean Street London W1D 3RB United Kingdom
Sep 11, 2025
Full time
Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform the employee experience to attract, engage, and retain top talent through employee benefits, strategic rewards and recognition, well-being, and more. An opportunity has become available for a Mobile Engineer who will be a key member of the Engineering unit at Reward Gateway.You will work in a team with QAs, Designers, and Backend developers to build an app that RG provides to its clients. Your team will stay organised using the Scrum methodology and deliver short-term incremental updates to the project at hand. Key Responsibilities Develop and maintain high-quality mobile applications using React Native Collaborate with cross-functional teams, including Product, Design, and Backend Engineering, to ensure seamless integration of new features and improvements in our mobile applications using Typescript and React Native Continuously improve the user experience of our mobile applications Work in a team environment with shared code, ensuring disciplined use of source code control and process documentation Identify, analyse, and resolve performance bottlenecks and inefficiencies in the mobile application codebase Write and maintain comprehensive unit tests and documentation for the project Stay up-to-date with the latest industry trends and technologies related to mobile development Skills 2 years of experience as a Frontend Engineer with proven experience using React Native In-depth knowledge of the React and React Native frameworks A good understanding of the Android and iOS platforms Experience with frontend testing frameworks Familiarity with modern front-end build pipelines and tooling Understanding of mobile UI/UX best practices and principles Problem-solving skills, attention to detail, and ability to work independently and as part of a team The Interview Process A video interview with a Talent Acquisition Partner and Engineering Lead. This should last no longer than 40 minutes. Final video interview of 90 minutes that will consist of 3 stages. This includes: 50 minutes to discuss your experience and technical abilities 25 minutes to review and discuss a coding exercise 15 minutes to ask questions you may have Be comfortable. Be you. At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. We hire BETTER. From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. Third Floor, 1 Dean Street London W1D 3RB United Kingdom
Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. With our shared missions of 'Making the World a Better Place to Work" and 'Enriching connections, For good'. You'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. In this newly established role, you will lead the delivery of our well-being and fitness products. You will drive the implementation and execution of our wellbeing initiatives, ensuring they are robust, scalable, and secure amidst a rapidly evolving tech landscape. You will guide a skilled Engineering team toward the creation of a global wellbeing platform meeting the needs of both users and merchants. You will oversee delivery across both web and mobile apps with an API-first cloud-based approach, applying your knowledge to simplify and refine operational processes. Key Responsibilities Lead initiatives to enhance the fitness and wellness capabilities in our platform, aligning with the trend towards personalised mobile-first wellness experiences. Contribute to the definition and delivery of Engineering roadmaps, anticipating technical challenges and managing interdependencies. Oversee the entire software development lifecycle, from conception to deployment and maintenance, ensuring high-quality outcomes across all phases. Implement best practices in coding, testing, and maintenance to enhance system scalability and performance particularly for high-traffic events. Ensure compliance with health and wellness industry standards and regulations, integrating third-party wellness tracking technology solutions with a seamless user experience. Set a high-bar for software engineering excellence, emphasizing efficiency, performance optimization, and high availability. Being a mentor to tech leads and managers across the Engineering organisation. Skills Proven experience leading and managing teams or projects in a user-centric fitness and wellness area. Understanding of machine learning techniques in the context of fitness and wellness technology. Strong technical expertise in API development, coupled with a deep understanding of software architecture and design patterns. Expertise in cloud technologies, particularly AWS, with the ability to deploy and manage scalable cloud-based solutions. Extensive knowledge of fitness and wellness technology solutions, including insights into user engagement, digital health strategies, and mobile wellness technologies. Excellent analytical and problem-solving skills, capable of making data-driven decisions. Experience communicating with senior stakeholders, including executives, partners, and vendors. Ability to thrive in a fast-paced, continuously evolving environment, fostering a culture of innovation and excellence. The Interview Process Online interview with the Senior Talent Partner Interview with Group Director of Engineering and the Director of Engineering (App & Merchant Experience) Interview with the CTO and Group Director of Engineering Be comfortable. Be you. At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. We hire BETTER. From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg.
Sep 11, 2025
Full time
Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. With our shared missions of 'Making the World a Better Place to Work" and 'Enriching connections, For good'. You'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. In this newly established role, you will lead the delivery of our well-being and fitness products. You will drive the implementation and execution of our wellbeing initiatives, ensuring they are robust, scalable, and secure amidst a rapidly evolving tech landscape. You will guide a skilled Engineering team toward the creation of a global wellbeing platform meeting the needs of both users and merchants. You will oversee delivery across both web and mobile apps with an API-first cloud-based approach, applying your knowledge to simplify and refine operational processes. Key Responsibilities Lead initiatives to enhance the fitness and wellness capabilities in our platform, aligning with the trend towards personalised mobile-first wellness experiences. Contribute to the definition and delivery of Engineering roadmaps, anticipating technical challenges and managing interdependencies. Oversee the entire software development lifecycle, from conception to deployment and maintenance, ensuring high-quality outcomes across all phases. Implement best practices in coding, testing, and maintenance to enhance system scalability and performance particularly for high-traffic events. Ensure compliance with health and wellness industry standards and regulations, integrating third-party wellness tracking technology solutions with a seamless user experience. Set a high-bar for software engineering excellence, emphasizing efficiency, performance optimization, and high availability. Being a mentor to tech leads and managers across the Engineering organisation. Skills Proven experience leading and managing teams or projects in a user-centric fitness and wellness area. Understanding of machine learning techniques in the context of fitness and wellness technology. Strong technical expertise in API development, coupled with a deep understanding of software architecture and design patterns. Expertise in cloud technologies, particularly AWS, with the ability to deploy and manage scalable cloud-based solutions. Extensive knowledge of fitness and wellness technology solutions, including insights into user engagement, digital health strategies, and mobile wellness technologies. Excellent analytical and problem-solving skills, capable of making data-driven decisions. Experience communicating with senior stakeholders, including executives, partners, and vendors. Ability to thrive in a fast-paced, continuously evolving environment, fostering a culture of innovation and excellence. The Interview Process Online interview with the Senior Talent Partner Interview with Group Director of Engineering and the Director of Engineering (App & Merchant Experience) Interview with the CTO and Group Director of Engineering Be comfortable. Be you. At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. We hire BETTER. From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg.
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions-"Making the World a Better Place to Work" and "Enriching Connections, For Good"-we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission Our mission is to make the world a better place to work and to achieve this mission we need you to lead and grow UK business partnering and financial management. As part of the UK leadership team, the primary goal is to perform accurate and timely financial analysis to help the UK leadership team make informed decisions and provide accurate and timely financial packs and forecasts. This role would suit an energetic Finance Business Partner who wants to push their boundaries by joining a fast-growing business. What's In It For Me? A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E-books, podcasts Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Flexible, Hybrid Working: Collaboration, connection as a team, and strong internal stakeholder relationships are part of the "RG Magic" that makes our culture thrive. Our Finance team works from our Dean Street office two days per week. Key Responsibilities Own and lead the preparation of the annual UK Budget and periodic financial forecast modelling. Prepare the financial trajectory of the 3YP. Own the preparation and delivery of the monthly Business Review pack, partnering with the AUKUS FP&A team. Improve the automation level of the pack by using Group tools such as SmartView and Power BI. Business partner with UK MD and the leadership team to help them track their performance against the Budget, forecasts and actuals and provide clarity over the drivers of change. Identify growth drivers and efficiency improvement opportunities, provide analysis on product/ client/ segment profitability and share recommendations to the CFO and the UK MD. Partner with Revenue Operations to develop and maintain the UK KPIs related to key commercial and operating data. Partner with UK MD and Retail Director to assess and implement strategies to maximise retail and transactional revenue contribution in the UK. Provide support to AUKUS CFO and UK MF on ad-hoc projects and analyses, including M&A activity and other growth plans. Strong control of UK costs (direct or recharged) by monitoring purchase orders and FTEs and having a deep review of monthly closure (including accrual assumptions) with the accounting team. Assist with updating the balance sheet, cash flow forecast, DSO/DPO. Management of a small team of analysts. Skills Strong FP&A experience with excellent financial modelling skills Advanced user of Excel, SmartView and PowerPoint Experience working in a fast-paced, high-growth environment Good commercial awareness, communication skills and the ability to convey financial information to audiences of all levels including senior leadership Experience of working with very large amounts of complex data An aptitude for continual improvement with proven experience in creating from scratch and/ or rebuilding new reporting and complex data modelling Experience with SalesForce, Sun System, NetSuite, Oracle, Tableau, FP&A planning tools or other similar financial systems Accounting qualification (ACCA, ACA, CIMA and their equivalents) The Interview Process Screening call with member of the Talent Acquisition Team Final interview with CFO & MD At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work! Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. Third Floor, 1 Dean Street London W1D 3RB United Kingdom Product Management London Full Time £125,000 - £130,000 / year Engineering London Full Time £75,000 - £84,000 / year Engineering London Full Time £95,000 - £100,000 / year
Sep 11, 2025
Full time
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions-"Making the World a Better Place to Work" and "Enriching Connections, For Good"-we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission Our mission is to make the world a better place to work and to achieve this mission we need you to lead and grow UK business partnering and financial management. As part of the UK leadership team, the primary goal is to perform accurate and timely financial analysis to help the UK leadership team make informed decisions and provide accurate and timely financial packs and forecasts. This role would suit an energetic Finance Business Partner who wants to push their boundaries by joining a fast-growing business. What's In It For Me? A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E-books, podcasts Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Flexible, Hybrid Working: Collaboration, connection as a team, and strong internal stakeholder relationships are part of the "RG Magic" that makes our culture thrive. Our Finance team works from our Dean Street office two days per week. Key Responsibilities Own and lead the preparation of the annual UK Budget and periodic financial forecast modelling. Prepare the financial trajectory of the 3YP. Own the preparation and delivery of the monthly Business Review pack, partnering with the AUKUS FP&A team. Improve the automation level of the pack by using Group tools such as SmartView and Power BI. Business partner with UK MD and the leadership team to help them track their performance against the Budget, forecasts and actuals and provide clarity over the drivers of change. Identify growth drivers and efficiency improvement opportunities, provide analysis on product/ client/ segment profitability and share recommendations to the CFO and the UK MD. Partner with Revenue Operations to develop and maintain the UK KPIs related to key commercial and operating data. Partner with UK MD and Retail Director to assess and implement strategies to maximise retail and transactional revenue contribution in the UK. Provide support to AUKUS CFO and UK MF on ad-hoc projects and analyses, including M&A activity and other growth plans. Strong control of UK costs (direct or recharged) by monitoring purchase orders and FTEs and having a deep review of monthly closure (including accrual assumptions) with the accounting team. Assist with updating the balance sheet, cash flow forecast, DSO/DPO. Management of a small team of analysts. Skills Strong FP&A experience with excellent financial modelling skills Advanced user of Excel, SmartView and PowerPoint Experience working in a fast-paced, high-growth environment Good commercial awareness, communication skills and the ability to convey financial information to audiences of all levels including senior leadership Experience of working with very large amounts of complex data An aptitude for continual improvement with proven experience in creating from scratch and/ or rebuilding new reporting and complex data modelling Experience with SalesForce, Sun System, NetSuite, Oracle, Tableau, FP&A planning tools or other similar financial systems Accounting qualification (ACCA, ACA, CIMA and their equivalents) The Interview Process Screening call with member of the Talent Acquisition Team Final interview with CFO & MD At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work! Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. Third Floor, 1 Dean Street London W1D 3RB United Kingdom Product Management London Full Time £125,000 - £130,000 / year Engineering London Full Time £75,000 - £84,000 / year Engineering London Full Time £95,000 - £100,000 / year
Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. With our shared missions of 'Making the World a Better Place to Work" and 'Enriching connections, For good'. You'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in Our Mission To achieve our mission, we put HR & Reward professionals at the core of everything we do. This means connecting with them to better understand them, their business and their current challenges or objectives by presenting them with our solutions to help them advance their organisations. What's In It For Me? A chance to be part of an extremely well-established, stable and high-growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Flexible, Hybrid Working The office is for you to use as much as you like, our UK Sales teams work from our Dean Street office at least 2 per week, including our Sales Team Days on Tuesday and Thursday. Key Responsibilities Selling HR technology solutions to multiple stakeholders including HR, Finance, Operations and C-Suite Consistently meeting or exceeding quarterly and annual sales quotas Generating 100% new business and achieving sales targets based upon the Yr1 fee Working with an average 1-3-month sales cycle Researching prospects and self-generating pipeline Working closely with Sales Development and Research to convert leads and account insights into opportunities Progressing opportunities through the RG sales cycle using our playbook Uncovering business challenges and key buying reasons via multi-layered discovery Delivering tailored sales presentations and product demos that wow prospects Working closely with Implementation, Client Success, and Account Management teams to ensure smooth onboarding Developing and maintaining customer/prospect networks Using Salesforce for accurate forecasting and task management Using Jiminny to ensure quality and consistency across all calls and presentations Skills Ability to demonstrate year-on-year consistent overachievement of targets in a B2B consultative sales environment Experience working to fast sales cycles of between 1-3 months Experience in self-generating sales opportunities that result in closed/won revenue Previous experience of presenting to C-level executives both in-person and remotely Ability to demonstrate excellent discovery, qualification and needs analysis techniques Strong presentation skills with the ability to storytell and share valuable insights Proficient written and verbal communication Proven growth mindset with a focus on coachability and continuous learning and improvement The Interview Process Telephone interview with a member of the Talent Acquisition Team 1st stage online interview with our SMB Sales Manager and Enterprise Director Task and final stage interview with our SMB Sales Manager and our Commercial Director in person at our London office At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. We hire BETTER. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. FinanceLondon Full Time £23,800 - £25,000 / year EngineeringLondon Full Time £110,000 - £125,000 / year SalesMelbourne or Sydney Full Time $80k - $90k base + generous commission + monthly and quarterly bonuses
Jul 10, 2025
Full time
Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. With our shared missions of 'Making the World a Better Place to Work" and 'Enriching connections, For good'. You'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in Our Mission To achieve our mission, we put HR & Reward professionals at the core of everything we do. This means connecting with them to better understand them, their business and their current challenges or objectives by presenting them with our solutions to help them advance their organisations. What's In It For Me? A chance to be part of an extremely well-established, stable and high-growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Flexible, Hybrid Working The office is for you to use as much as you like, our UK Sales teams work from our Dean Street office at least 2 per week, including our Sales Team Days on Tuesday and Thursday. Key Responsibilities Selling HR technology solutions to multiple stakeholders including HR, Finance, Operations and C-Suite Consistently meeting or exceeding quarterly and annual sales quotas Generating 100% new business and achieving sales targets based upon the Yr1 fee Working with an average 1-3-month sales cycle Researching prospects and self-generating pipeline Working closely with Sales Development and Research to convert leads and account insights into opportunities Progressing opportunities through the RG sales cycle using our playbook Uncovering business challenges and key buying reasons via multi-layered discovery Delivering tailored sales presentations and product demos that wow prospects Working closely with Implementation, Client Success, and Account Management teams to ensure smooth onboarding Developing and maintaining customer/prospect networks Using Salesforce for accurate forecasting and task management Using Jiminny to ensure quality and consistency across all calls and presentations Skills Ability to demonstrate year-on-year consistent overachievement of targets in a B2B consultative sales environment Experience working to fast sales cycles of between 1-3 months Experience in self-generating sales opportunities that result in closed/won revenue Previous experience of presenting to C-level executives both in-person and remotely Ability to demonstrate excellent discovery, qualification and needs analysis techniques Strong presentation skills with the ability to storytell and share valuable insights Proficient written and verbal communication Proven growth mindset with a focus on coachability and continuous learning and improvement The Interview Process Telephone interview with a member of the Talent Acquisition Team 1st stage online interview with our SMB Sales Manager and Enterprise Director Task and final stage interview with our SMB Sales Manager and our Commercial Director in person at our London office At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. We hire BETTER. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. FinanceLondon Full Time £23,800 - £25,000 / year EngineeringLondon Full Time £110,000 - £125,000 / year SalesMelbourne or Sydney Full Time $80k - $90k base + generous commission + monthly and quarterly bonuses
Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. With our shared missions of 'Making the World a Better Place to Work" and 'Enriching connections, For good'. You'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. As our Engineering Head of Wellbeing, you will lead the teams responsible for the delivery of our well-being and fitness products. You will drive the implementation and execution of our wellbeing initiatives ensuring they are robust, scalable, and secure amidst a rapidly evolving tech landscape. You will guide a highly skilled Engineering team toward the creation of a global wellbeing platform meeting the needs of both users and merchants. You will oversee delivery across both web and mobile apps with an API-first cloud-based approach, applying your knowledge to simplify and refine operational processes. Key Responsibilities Lead initiatives to enhance the fitness and wellness capabilities in our platform, aligning with the trend towards personalised mobile-first wellness experiences. Contribute to the definition and delivery of Engineering roadmaps, anticipating technical challenges and managing interdependencies. Oversee the entire software development lifecycle, from conception to deployment and maintenance, ensuring high-quality outcomes across all phases. Implement best practices in coding, testing, and maintenance to enhance system scalability and performance particularly for high-traffic events. Ensure compliance with health and wellness industry standards and regulations, integrating third-party wellness tracking technology solutions with a seamless user experience. Set a high-bar for software engineering excellence, emphasizing efficiency, performance optimization, and high availability. Being a mentor to tech leads and managers across the Engineering organisation. Skills Proven experience leading and managing large teams or projects in a user-centric fitness and wellness area. Understanding of machine learning techniques in the context of fitness and wellness technology. Strong technical expertise in API development, coupled with a deep understanding of software architecture and design patterns. Expertise in cloud technologies, particularly AWS, with the ability to deploy and manage scalable cloud-based solutions. Extensive knowledge of fitness and wellness technology solutions, including insights into user engagement, digital health strategies, and mobile wellness technologies. Excellent analytical and problem-solving skills, capable of making data-driven decisions. Experience communicating with senior stakeholders including executives, partners, and vendors. Ability to thrive in a fast-paced, continuously evolving environment, fostering a culture of innovation and excellence. The Interview Process Online interview with the Senior Talent Partner Interview with Group Director of Engineering and the Director of Engineering (App & Merchant Experience) Interview with the CTO and CPO Be comfortable. Be you. At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. We hire BETTER. From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. Finance London Full Time £23,800 - £25,000 / year
Feb 14, 2025
Full time
Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. With our shared missions of 'Making the World a Better Place to Work" and 'Enriching connections, For good'. You'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. As our Engineering Head of Wellbeing, you will lead the teams responsible for the delivery of our well-being and fitness products. You will drive the implementation and execution of our wellbeing initiatives ensuring they are robust, scalable, and secure amidst a rapidly evolving tech landscape. You will guide a highly skilled Engineering team toward the creation of a global wellbeing platform meeting the needs of both users and merchants. You will oversee delivery across both web and mobile apps with an API-first cloud-based approach, applying your knowledge to simplify and refine operational processes. Key Responsibilities Lead initiatives to enhance the fitness and wellness capabilities in our platform, aligning with the trend towards personalised mobile-first wellness experiences. Contribute to the definition and delivery of Engineering roadmaps, anticipating technical challenges and managing interdependencies. Oversee the entire software development lifecycle, from conception to deployment and maintenance, ensuring high-quality outcomes across all phases. Implement best practices in coding, testing, and maintenance to enhance system scalability and performance particularly for high-traffic events. Ensure compliance with health and wellness industry standards and regulations, integrating third-party wellness tracking technology solutions with a seamless user experience. Set a high-bar for software engineering excellence, emphasizing efficiency, performance optimization, and high availability. Being a mentor to tech leads and managers across the Engineering organisation. Skills Proven experience leading and managing large teams or projects in a user-centric fitness and wellness area. Understanding of machine learning techniques in the context of fitness and wellness technology. Strong technical expertise in API development, coupled with a deep understanding of software architecture and design patterns. Expertise in cloud technologies, particularly AWS, with the ability to deploy and manage scalable cloud-based solutions. Extensive knowledge of fitness and wellness technology solutions, including insights into user engagement, digital health strategies, and mobile wellness technologies. Excellent analytical and problem-solving skills, capable of making data-driven decisions. Experience communicating with senior stakeholders including executives, partners, and vendors. Ability to thrive in a fast-paced, continuously evolving environment, fostering a culture of innovation and excellence. The Interview Process Online interview with the Senior Talent Partner Interview with Group Director of Engineering and the Director of Engineering (App & Merchant Experience) Interview with the CTO and CPO Be comfortable. Be you. At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. We hire BETTER. From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg. Finance London Full Time £23,800 - £25,000 / year
Business Insights, London, Fixed Term Contract, £70,000 - £80,000 / year Job Description Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in Our Mission: To help achieve our mission we're looking for an ambitious, hands-on Business Analyst (BA) who can take charge of their work items and deliver results that will make valuable contributions to the business. Working within a contemporary product development process, you will work on multiple projects simultaneously, translating business data into digestible information that improves business processes and offerings to our customers. You'll be responsible for assessing the impact of change to various systems, identifying and documenting business requirements, producing functional specifications/user stories/acceptance criteria, executing implementation plans, and supporting the product innovation owners. You'll analyse and model existing and future business processes through understanding and documentation of current business procedures and identifying areas for improvement. As a BA you will work closely with the product innovation owners and business and technical teams. A major contributor to the requirements specification deliverable, which includes writing the business and functional requirements. The BA should perform feasibility analysis and work closely with the product innovation and/or business owner to prioritise deliverables and negotiate product functionalities, ensuring that there is integration between business and technology. What's In It For Me? A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Key Responsibilities Support the product innovation platform lifecycle with: Determining the requirements strategy (both functional and non-functional), including defining the business problem and primary objectives of new solutions Create detailed Business Requirement Documents (BRD) as required and translating them into functional specifications and process models that portray specific business needs Gather, write, split, and update Jira with user stories and use cases Offer on-going support by organising the backlog, determining functionality per release and make sure that each sprint delivers value to the business Analyse and model the business domain to create a complete picture of workflows mapped across all the relevant audiences and scenarios fulfilled by existing and proposed innovation solutions Work with solution architects to ensure new builds meet the business demand. Bridge business to technical communications in analysis and planning stages of software development Provide analytic support by coordinating data extraction from various databases and data interpretation as required Contributing to project / sprint plans, support defining project requirements by identifying project milestones and phases Estimating costs, benefit and time requirements of work items including risks, predicting potential problems and return on investment for shareholders Support the implementation and participate in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing with comprehensive E2E test cases at the application and multi-application levels Understand system capabilities. Create and maintain technical user cards in JIRA to support innovation build as required Skills Demonstrable experience working as a Functional, Data, or Business Analyst with a solid background and experience in business analysis, system design, configuration, and user stories and testing. Ability to produce functional/non-functional designs Advanced experience in Excel, Visio, MS Project, and JIRA Proven customer interfacing and application integration projects experience Previous project management experience including risk management & an understanding of the various project methodologies (AGILE, PMBOK, Prince2) Demonstrated experience in software development methodologies and industry best practice Knowledge of development processes - SDLC, must be very analytical with problem-solving and conflict-resolution skills to help identify, communicate, and resolve issues Previous experience in running workshops, stakeholder meetings, and facilitating agile ceremonies Proven ability to interpret requirements with practice in process modeling techniques underpinned by detailed analytical skills with a view for future change Highly effective written and verbal communication skills with a strong ability to present and convey ideas clearly at all levels The Interview Process Phone interview with a member of the Talent Acquisition Team. Online interview with the Business Analysis & Project Delivery Manager & Senior Team Member At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work! Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you'll get in return for joining our Mission at rg.co/lifeatrg.
Feb 13, 2025
Full time
Business Insights, London, Fixed Term Contract, £70,000 - £80,000 / year Job Description Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in Our Mission: To help achieve our mission we're looking for an ambitious, hands-on Business Analyst (BA) who can take charge of their work items and deliver results that will make valuable contributions to the business. Working within a contemporary product development process, you will work on multiple projects simultaneously, translating business data into digestible information that improves business processes and offerings to our customers. You'll be responsible for assessing the impact of change to various systems, identifying and documenting business requirements, producing functional specifications/user stories/acceptance criteria, executing implementation plans, and supporting the product innovation owners. You'll analyse and model existing and future business processes through understanding and documentation of current business procedures and identifying areas for improvement. As a BA you will work closely with the product innovation owners and business and technical teams. A major contributor to the requirements specification deliverable, which includes writing the business and functional requirements. The BA should perform feasibility analysis and work closely with the product innovation and/or business owner to prioritise deliverables and negotiate product functionalities, ensuring that there is integration between business and technology. What's In It For Me? A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Key Responsibilities Support the product innovation platform lifecycle with: Determining the requirements strategy (both functional and non-functional), including defining the business problem and primary objectives of new solutions Create detailed Business Requirement Documents (BRD) as required and translating them into functional specifications and process models that portray specific business needs Gather, write, split, and update Jira with user stories and use cases Offer on-going support by organising the backlog, determining functionality per release and make sure that each sprint delivers value to the business Analyse and model the business domain to create a complete picture of workflows mapped across all the relevant audiences and scenarios fulfilled by existing and proposed innovation solutions Work with solution architects to ensure new builds meet the business demand. Bridge business to technical communications in analysis and planning stages of software development Provide analytic support by coordinating data extraction from various databases and data interpretation as required Contributing to project / sprint plans, support defining project requirements by identifying project milestones and phases Estimating costs, benefit and time requirements of work items including risks, predicting potential problems and return on investment for shareholders Support the implementation and participate in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing with comprehensive E2E test cases at the application and multi-application levels Understand system capabilities. Create and maintain technical user cards in JIRA to support innovation build as required Skills Demonstrable experience working as a Functional, Data, or Business Analyst with a solid background and experience in business analysis, system design, configuration, and user stories and testing. Ability to produce functional/non-functional designs Advanced experience in Excel, Visio, MS Project, and JIRA Proven customer interfacing and application integration projects experience Previous project management experience including risk management & an understanding of the various project methodologies (AGILE, PMBOK, Prince2) Demonstrated experience in software development methodologies and industry best practice Knowledge of development processes - SDLC, must be very analytical with problem-solving and conflict-resolution skills to help identify, communicate, and resolve issues Previous experience in running workshops, stakeholder meetings, and facilitating agile ceremonies Proven ability to interpret requirements with practice in process modeling techniques underpinned by detailed analytical skills with a view for future change Highly effective written and verbal communication skills with a strong ability to present and convey ideas clearly at all levels The Interview Process Phone interview with a member of the Talent Acquisition Team. Online interview with the Business Analysis & Project Delivery Manager & Senior Team Member At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work! Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you'll get in return for joining our Mission at rg.co/lifeatrg.
Engineering, London, Full Time, £100,000 - £120,000 / year Job Description In May 2023 Reward Gateway was acquired by Edenred. Edenred is a leading digital platform for services and payments for people at work, connecting 52 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients. With our shared missions of ' Making the World a Better Place to Work ' and ' Enriching connections, For good ', you'll contribute to improving employee engagement and building better, stronger, and more resilient organisations to improve people's daily lives. Our shared mission guides our actions and charts a sustainable path to a better future. Due to expansion, an opportunity has become available for a Head of Site Reliability Engineering to join our team to help us transform our existing operational workloads to an SRE approach. Key Responsibilities Establishing and managing our new SRE function Operating and modernising our existing cloud infrastructure Partnering with our DevOps team to ensure fast & supportable platform updates Maintaining the highest standards for our customer-facing systems Balancing the desire for innovation with stability and delivery for our customers Ensuring our availability and performance are maintained at the highest levels Acting as a key Incident Commander and escalation point Liaising closely with our SecOps teams to ensure timely vulnerability management Educating teams in SRE practices and maintaining high standards of compliance Implementing world-class observability standards utilising SLI/SLO/Error Budgets Continually evolving our observability platforms for greater coverage Liaising with Product & Engineering teams for constant evolution of metrics Aligning SRE Sprints & Backlog with our roadmaps to meet business expectations Guiding our teams in a more Agile approach to demand management Actively taking part in our daily stand-ups and keeping our Sprints on track Keeping up-to-date documentation in our JIRA & Confluence tools Owning and maintaining our SRE Incident Management processes Ensuring a focus on cost efficiency for our platforms & services Removing obstacles and fostering team collaboration Communicating with our stakeholders Skills Demonstrated leadership and management experience as a Senior Manager or Head of SRE within a global organisation Experience with AWS preferred (or another cloud provider) Enterprise infrastructure experience in high-availability environments Automation skills through Terraform, Python, Bash or similar Fast-releasing environments with automated pipelines and QA Wide-reaching SRE skills and a deep understanding of SRE practices SRE leadership skills with an ability to drive SRE adoption A strong understanding of SQL, PHP, Kubernetes, CI/CD Observability product experience (eg: New Relic, Datadog) Strong facilitation and servant leadership skills Ability to work both independently and as part of a team Ability to work under pressure and be highly reliable Leadership, time management, and organisational skills Adaptability and flexibility to change in a fast-moving environment An ability to learn new tools and processes quickly and impart that knowledge The Interview Process Screening video interview with the Senior Talent Partner Interview with the Director of Infrastructure and Head of Development Final interview with the Director of Engineering & CTO Be comfortable. Be you. At Reward Gateway, we want our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. We hire BETTER. From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateways' approach to benefits, equality, talent, technology, and empathy, and what you'll get in return for joining our Mission at rg.co/lifeatrg.
Feb 03, 2025
Full time
Engineering, London, Full Time, £100,000 - £120,000 / year Job Description In May 2023 Reward Gateway was acquired by Edenred. Edenred is a leading digital platform for services and payments for people at work, connecting 52 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients. With our shared missions of ' Making the World a Better Place to Work ' and ' Enriching connections, For good ', you'll contribute to improving employee engagement and building better, stronger, and more resilient organisations to improve people's daily lives. Our shared mission guides our actions and charts a sustainable path to a better future. Due to expansion, an opportunity has become available for a Head of Site Reliability Engineering to join our team to help us transform our existing operational workloads to an SRE approach. Key Responsibilities Establishing and managing our new SRE function Operating and modernising our existing cloud infrastructure Partnering with our DevOps team to ensure fast & supportable platform updates Maintaining the highest standards for our customer-facing systems Balancing the desire for innovation with stability and delivery for our customers Ensuring our availability and performance are maintained at the highest levels Acting as a key Incident Commander and escalation point Liaising closely with our SecOps teams to ensure timely vulnerability management Educating teams in SRE practices and maintaining high standards of compliance Implementing world-class observability standards utilising SLI/SLO/Error Budgets Continually evolving our observability platforms for greater coverage Liaising with Product & Engineering teams for constant evolution of metrics Aligning SRE Sprints & Backlog with our roadmaps to meet business expectations Guiding our teams in a more Agile approach to demand management Actively taking part in our daily stand-ups and keeping our Sprints on track Keeping up-to-date documentation in our JIRA & Confluence tools Owning and maintaining our SRE Incident Management processes Ensuring a focus on cost efficiency for our platforms & services Removing obstacles and fostering team collaboration Communicating with our stakeholders Skills Demonstrated leadership and management experience as a Senior Manager or Head of SRE within a global organisation Experience with AWS preferred (or another cloud provider) Enterprise infrastructure experience in high-availability environments Automation skills through Terraform, Python, Bash or similar Fast-releasing environments with automated pipelines and QA Wide-reaching SRE skills and a deep understanding of SRE practices SRE leadership skills with an ability to drive SRE adoption A strong understanding of SQL, PHP, Kubernetes, CI/CD Observability product experience (eg: New Relic, Datadog) Strong facilitation and servant leadership skills Ability to work both independently and as part of a team Ability to work under pressure and be highly reliable Leadership, time management, and organisational skills Adaptability and flexibility to change in a fast-moving environment An ability to learn new tools and processes quickly and impart that knowledge The Interview Process Screening video interview with the Senior Talent Partner Interview with the Director of Infrastructure and Head of Development Final interview with the Director of Engineering & CTO Be comfortable. Be you. At Reward Gateway, we want our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. We hire BETTER. From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateways' approach to benefits, equality, talent, technology, and empathy, and what you'll get in return for joining our Mission at rg.co/lifeatrg.