At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Senior Product Manager, EG Advertising Marketplace Introduction to the Team: Expedia Group Advertising helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions. Within EG Advertising, our team builds and optimizes the TravelAds auction platform that connects travelers with relevant lodging sponsored listings across the Expedia Group marketplace. We're dedicated to creating a world-class advertising experience that delivers value for our partners while enhancing the traveler experience through relevant, high-quality ad placements. In this role, you will: Drive the strategic vision and roadmap for sponsored listings auction optimization, including auction mechanics, bidding strategies, and pricing models Lead the development and evolution of auction functions to improve marketplace efficiency, partner ROI, and revenue growth Own ad relevance initiatives that enhance the quality and personalization of sponsored listings for travelers Partner with machine learning and engineering teams to design, implement and optimise auction algorithms that balance traveler experience, partner value, and business objectives Define success metrics, analyze performance data, and identify opportunities to drive growth in sponsored listings through auction improvements Leverage AI and GenAI tools to accelerate product development, enhance decision-making, and drive innovation in auction optimization Collaborate with cross-functional teams including product managers, engineering leaders, data scientists, and business stakeholders to deliver impactful features Work closely with engineering teams to translate product requirements into technical solutions Communicate product strategy, progress, and insights to senior leadership and stakeholders across the organization Champion a data-driven approach to product development, leveraging experimentation and analytics to validate decisions Stay informed about industry trends in auction technology, digital advertising, and marketplace dynamics Minimum Qualifications: Bachelor's degree in Computer Science, Engineering, Economics, Business, or related technical field; or equivalent related professional experience 6+ years of product management experience, preferably in digital advertising, marketplace platforms, or auction-based systems Proven track record of launching and scaling technical products that drive meaningful business outcomes Experience with machine learning applications, preferably in advertising or marketplace optimization Strong analytical skills with experience using data to inform product decisions and measure success Proficient communication skills with the ability to influence stakeholders at all levels of the organization Experience working with engineering and data science teams to deliver complex, technical products Demonstrated ability to work both collaboratively and autonomously in a fast-paced environment Understanding of auction mechanics, pricing strategies, or related marketplace dynamics Knowledge of digital advertising ecosystems, including programmatic advertising and sponsored search Preferred Qualifications: Advanced degree (MBA, MS, or PhD) in a quantitative or technical field Familiarity with AI tools, LLMs, or agent-based systems, including practical experience applying these technologies to product development Previous experience at a technology company or marketplace business Familiarity with agile development methodologies and product development lifecycles Experience in two-sided marketplace products or platforms connecting supply and demand The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Benefits and perks Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at Accommodation requests Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at About Expedia Group Expedia Group includes three flagship consumer brands - Expedia, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. Important notice Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain The official place to find and apply for roles is Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Sep 06, 2026
Full time
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Senior Product Manager, EG Advertising Marketplace Introduction to the Team: Expedia Group Advertising helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions. Within EG Advertising, our team builds and optimizes the TravelAds auction platform that connects travelers with relevant lodging sponsored listings across the Expedia Group marketplace. We're dedicated to creating a world-class advertising experience that delivers value for our partners while enhancing the traveler experience through relevant, high-quality ad placements. In this role, you will: Drive the strategic vision and roadmap for sponsored listings auction optimization, including auction mechanics, bidding strategies, and pricing models Lead the development and evolution of auction functions to improve marketplace efficiency, partner ROI, and revenue growth Own ad relevance initiatives that enhance the quality and personalization of sponsored listings for travelers Partner with machine learning and engineering teams to design, implement and optimise auction algorithms that balance traveler experience, partner value, and business objectives Define success metrics, analyze performance data, and identify opportunities to drive growth in sponsored listings through auction improvements Leverage AI and GenAI tools to accelerate product development, enhance decision-making, and drive innovation in auction optimization Collaborate with cross-functional teams including product managers, engineering leaders, data scientists, and business stakeholders to deliver impactful features Work closely with engineering teams to translate product requirements into technical solutions Communicate product strategy, progress, and insights to senior leadership and stakeholders across the organization Champion a data-driven approach to product development, leveraging experimentation and analytics to validate decisions Stay informed about industry trends in auction technology, digital advertising, and marketplace dynamics Minimum Qualifications: Bachelor's degree in Computer Science, Engineering, Economics, Business, or related technical field; or equivalent related professional experience 6+ years of product management experience, preferably in digital advertising, marketplace platforms, or auction-based systems Proven track record of launching and scaling technical products that drive meaningful business outcomes Experience with machine learning applications, preferably in advertising or marketplace optimization Strong analytical skills with experience using data to inform product decisions and measure success Proficient communication skills with the ability to influence stakeholders at all levels of the organization Experience working with engineering and data science teams to deliver complex, technical products Demonstrated ability to work both collaboratively and autonomously in a fast-paced environment Understanding of auction mechanics, pricing strategies, or related marketplace dynamics Knowledge of digital advertising ecosystems, including programmatic advertising and sponsored search Preferred Qualifications: Advanced degree (MBA, MS, or PhD) in a quantitative or technical field Familiarity with AI tools, LLMs, or agent-based systems, including practical experience applying these technologies to product development Previous experience at a technology company or marketplace business Familiarity with agile development methodologies and product development lifecycles Experience in two-sided marketplace products or platforms connecting supply and demand The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Benefits and perks Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at Accommodation requests Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at About Expedia Group Expedia Group includes three flagship consumer brands - Expedia, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. Important notice Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain The official place to find and apply for roles is Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Introduction to the Team The People Product & Tech Team supports Expedia Group's people strategy by creating experiences, programs, and tools that help our employees grow, contribute, and succeed. Within this organization, the Workday Platform Engineering team enables scalable, secure, and reliable technology solutions across the employee lifecycle and enterprise operations. We partner with HR, Finance, Payroll, Product, and Technology leaders to improve platform adoption, deliver meaningful business outcomes, and continuously evolve the Workday ecosystem. In this role, you will: Lead, develop, and grow a team of 10 - 12 Workday engineers, integration developers, and platform specialists. Own the delivery and operation of Workday capabilities, including HCM, Recruiting, Talent, Learning, Compensation, Payroll, Security, Reporting, Prism, Extend, and Integrations. Define and execute the Workday platform roadmap with business and technology stakeholders. Promote platform reliability, security, performance, scalability, and operational excellence. Lead large-scale implementations, enhancements, releases, and transformation initiatives. Establish engineering standards, integration patterns, governance, and best practices. Oversee team capacity, workforce planning, performance development, and career growth. Partner with senior leaders to translate business priorities into technology solutions and measurable outcomes. Champion automation, innovation, and continuous improvement across the Workday ecosystem. Identify and implement opportunities to use AI to provide a better user experience or efficiencies back to our teams. Serve as a trusted advisor on Workday capabilities, architecture, and industry trends. Experience and Qualifications: Required 8+ years of experience in Workday, HR technology, enterprise applications, or platform engineering. 3+ years of experience leading technical teams. Deep expertise in Workday architecture, configuration, integrations, security, reporting, and platform operations. Proven experience leading Workday implementations, transformation programs, or optimization initiatives. Proficient stakeholder management, communication, and strategic planning skills. Experience delivering complex, cross-functional initiatives in Agile environments. Preferred Workday certifications in HCM, Integrations, Security, Payroll, Prism, Extend, or related modules. Experience integrating Workday with enterprise platforms such as SAP, Oracle, ServiceNow, Salesforce, or Microsoft Azure. Experience leading globally distributed teams. Experience aligning technology investments with enterprise workforce and business strategies. The ideal candidate is a strategic Workday technology leader who combines deep platform expertise with inclusive people leadership, influences senior stakeholders effectively, and builds strong teams while delivering business-critical HR and Finance technology outcomes. The total cash range for this position in Seattle is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Benefits and perks Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at Accommodation requests Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at About Expedia Group Expedia Group includes three flagship consumer brands - Expedia, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. Important notice Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain The official place to find and apply for roles is Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Aug 31, 2026
Full time
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Introduction to the Team The People Product & Tech Team supports Expedia Group's people strategy by creating experiences, programs, and tools that help our employees grow, contribute, and succeed. Within this organization, the Workday Platform Engineering team enables scalable, secure, and reliable technology solutions across the employee lifecycle and enterprise operations. We partner with HR, Finance, Payroll, Product, and Technology leaders to improve platform adoption, deliver meaningful business outcomes, and continuously evolve the Workday ecosystem. In this role, you will: Lead, develop, and grow a team of 10 - 12 Workday engineers, integration developers, and platform specialists. Own the delivery and operation of Workday capabilities, including HCM, Recruiting, Talent, Learning, Compensation, Payroll, Security, Reporting, Prism, Extend, and Integrations. Define and execute the Workday platform roadmap with business and technology stakeholders. Promote platform reliability, security, performance, scalability, and operational excellence. Lead large-scale implementations, enhancements, releases, and transformation initiatives. Establish engineering standards, integration patterns, governance, and best practices. Oversee team capacity, workforce planning, performance development, and career growth. Partner with senior leaders to translate business priorities into technology solutions and measurable outcomes. Champion automation, innovation, and continuous improvement across the Workday ecosystem. Identify and implement opportunities to use AI to provide a better user experience or efficiencies back to our teams. Serve as a trusted advisor on Workday capabilities, architecture, and industry trends. Experience and Qualifications: Required 8+ years of experience in Workday, HR technology, enterprise applications, or platform engineering. 3+ years of experience leading technical teams. Deep expertise in Workday architecture, configuration, integrations, security, reporting, and platform operations. Proven experience leading Workday implementations, transformation programs, or optimization initiatives. Proficient stakeholder management, communication, and strategic planning skills. Experience delivering complex, cross-functional initiatives in Agile environments. Preferred Workday certifications in HCM, Integrations, Security, Payroll, Prism, Extend, or related modules. Experience integrating Workday with enterprise platforms such as SAP, Oracle, ServiceNow, Salesforce, or Microsoft Azure. Experience leading globally distributed teams. Experience aligning technology investments with enterprise workforce and business strategies. The ideal candidate is a strategic Workday technology leader who combines deep platform expertise with inclusive people leadership, influences senior stakeholders effectively, and builds strong teams while delivering business-critical HR and Finance technology outcomes. The total cash range for this position in Seattle is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Benefits and perks Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at Accommodation requests Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at About Expedia Group Expedia Group includes three flagship consumer brands - Expedia, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. Important notice Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain The official place to find and apply for roles is Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Introduction to the Team: Expedia Group powers travel for everyone, everywhere. As AI becomes core to how travelers plan, book, and manage their trips, it is also changing how we build for them - and merchandising is where that change is furthest along. The Merchandising Platform team owns the commercial layer of the traveler experience across every Expedia Group brand: price display, product badging, price insights, the algorithms that identify and rank collections, and the merchandising pages and services that power them. Today, brand teams operate this platform manually - designing individual experiments, configuring each change, and waiting weeks between an idea and a result. We are building the agentic systems that change that: autonomous agents that generate hypotheses, assemble experiences from configurable components, run experiments continuously within brand-defined guardrails, and roll out winners - with brand teams acting as strategists and governors rather than operators. In this role, you will be a hands-on AI builder PM at the centre of that shift. You will prototype and ship multi-agent systems that automate the merchandising experiment lifecycle end to end, define the trust and governance patterns that let agents act safely on live traveler experiences, and lead the most promising capabilities from experiment to production at scale. Your work will directly shape how millions of travelers experience Expedia Group brands - and set the pattern for how autonomous optimisation expands across the rest of the traveler journey. In this Role, you will: Own the product direction for autonomous merchandising optimisation - from agent-assisted experiment setup today to agents that generate, launch, evaluate, and roll out tests continuously within brand-defined success metrics, guardrails, and policies. Rapidly prototype agentic flows hands-on: orchestration across specialised sub-agents, tool/function calling against internal platform APIs, prompt and context design, agent memory, and evaluation harnesses - proving value and feasibility before committing engineering investment. Take successful prototypes to production with engineering, data science, and design - including human review gates, guardrail breach detection, automated rollback, audit trails, and attribution so every agent action is measurable and reversible. Define the trust architecture for agents acting on live experiences: preview/approve/undo flows, escalation triggers, explainability, and override tracking - patterns designed to be adopted by teams across Expedia Group as autonomous optimisation expands to new surfaces. Drive measurable outcomes: compress experiment cycle time from months to days, multiply experiment throughput per surface, and demonstrate conversion and revenue lift from agent-optimised merchandising - without degrading traveler trust or experience quality. Partner closely with experimentation, content and configuration platforms, GenAI platform, and brand product teams across Expedia, and Vrbo to make agent capabilities work end to end across the organisation. Evaluate emerging capabilities from frontier labs and internal platforms - tool use, multi-agent orchestration, agent memory, evaluation techniques - and translate them into concrete product concepts and working demos. Lead the organisational shift alongside the technical one: build brand teams' trust in agent-operated optimisation, define how they set strategy and guardrails rather than individual tests, and share playbooks so agentic operation becomes how merchandising works across Expedia Group. Minimum Qualifications: 10+ years of product management experience building consumer or platform products, including meaningful work with AI, ML, or technically complex systems. Strong technical depth and experience partnering with engineering and DS/ML teams; comfortable discussing agent architectures, system design, data flows, tradeoffs, and constraints. Hands-on ability to prototype: capable of using APIs/SDKs from major LLM providers and writing simple code (e.g., Python or TypeScript/JavaScript) to stitch together prompts, tools, and agent workflows. Proven track record of taking 0 1 product ideas from concept through prototype to launched features, with clear impact on customer and business outcomes. Deep experience with experimentation and measurement: A/B testing at scale, success metrics and guardrail definition, instrumentation, and using experiment data to drive iteration - this role automates the experiment lifecycle itself, so fluency here is essential. Strong communication and collaboration skills, with the ability to make complex technical topics accessible and to drive alignment across senior cross-functional stakeholders. Preferred Qualifications: Experience building or shipping agentic AI systems: multi-agent orchestration, tool/function calling, MCP or similar protocols, agent memory, human-in-the-loop review patterns, and agent evaluation. Background in e-commerce merchandising, personalisation, or marketplace optimisation - pricing display, recommendations, ranking, promotional content, or campaign automation. Experience with autonomous or continuous optimisation systems (e.g., bandits, automated experimentation platforms) and the governance questions they raise: explainability, accountability, over-optimisation, and segment-level effects. Understanding of trustworthy AI principles - safety, bias, privacy, and failure-mode analysis - and how to apply them when agents act on live customer experiences, including regulatory constraints on pricing display and urgency messaging. Background in software engineering, data science, or ML (professional experience or equivalent technical projects), even if you have primarily worked as a PM. Experience building frameworks, tools, or platforms adopted by multiple teams in a large organisation, and driving the change management that adoption requires. Accommodation requests Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at About Expedia Group Expedia Group includes three flagship consumer brands - Expedia, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Aug 31, 2026
Full time
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Introduction to the Team: Expedia Group powers travel for everyone, everywhere. As AI becomes core to how travelers plan, book, and manage their trips, it is also changing how we build for them - and merchandising is where that change is furthest along. The Merchandising Platform team owns the commercial layer of the traveler experience across every Expedia Group brand: price display, product badging, price insights, the algorithms that identify and rank collections, and the merchandising pages and services that power them. Today, brand teams operate this platform manually - designing individual experiments, configuring each change, and waiting weeks between an idea and a result. We are building the agentic systems that change that: autonomous agents that generate hypotheses, assemble experiences from configurable components, run experiments continuously within brand-defined guardrails, and roll out winners - with brand teams acting as strategists and governors rather than operators. In this role, you will be a hands-on AI builder PM at the centre of that shift. You will prototype and ship multi-agent systems that automate the merchandising experiment lifecycle end to end, define the trust and governance patterns that let agents act safely on live traveler experiences, and lead the most promising capabilities from experiment to production at scale. Your work will directly shape how millions of travelers experience Expedia Group brands - and set the pattern for how autonomous optimisation expands across the rest of the traveler journey. In this Role, you will: Own the product direction for autonomous merchandising optimisation - from agent-assisted experiment setup today to agents that generate, launch, evaluate, and roll out tests continuously within brand-defined success metrics, guardrails, and policies. Rapidly prototype agentic flows hands-on: orchestration across specialised sub-agents, tool/function calling against internal platform APIs, prompt and context design, agent memory, and evaluation harnesses - proving value and feasibility before committing engineering investment. Take successful prototypes to production with engineering, data science, and design - including human review gates, guardrail breach detection, automated rollback, audit trails, and attribution so every agent action is measurable and reversible. Define the trust architecture for agents acting on live experiences: preview/approve/undo flows, escalation triggers, explainability, and override tracking - patterns designed to be adopted by teams across Expedia Group as autonomous optimisation expands to new surfaces. Drive measurable outcomes: compress experiment cycle time from months to days, multiply experiment throughput per surface, and demonstrate conversion and revenue lift from agent-optimised merchandising - without degrading traveler trust or experience quality. Partner closely with experimentation, content and configuration platforms, GenAI platform, and brand product teams across Expedia, and Vrbo to make agent capabilities work end to end across the organisation. Evaluate emerging capabilities from frontier labs and internal platforms - tool use, multi-agent orchestration, agent memory, evaluation techniques - and translate them into concrete product concepts and working demos. Lead the organisational shift alongside the technical one: build brand teams' trust in agent-operated optimisation, define how they set strategy and guardrails rather than individual tests, and share playbooks so agentic operation becomes how merchandising works across Expedia Group. Minimum Qualifications: 10+ years of product management experience building consumer or platform products, including meaningful work with AI, ML, or technically complex systems. Strong technical depth and experience partnering with engineering and DS/ML teams; comfortable discussing agent architectures, system design, data flows, tradeoffs, and constraints. Hands-on ability to prototype: capable of using APIs/SDKs from major LLM providers and writing simple code (e.g., Python or TypeScript/JavaScript) to stitch together prompts, tools, and agent workflows. Proven track record of taking 0 1 product ideas from concept through prototype to launched features, with clear impact on customer and business outcomes. Deep experience with experimentation and measurement: A/B testing at scale, success metrics and guardrail definition, instrumentation, and using experiment data to drive iteration - this role automates the experiment lifecycle itself, so fluency here is essential. Strong communication and collaboration skills, with the ability to make complex technical topics accessible and to drive alignment across senior cross-functional stakeholders. Preferred Qualifications: Experience building or shipping agentic AI systems: multi-agent orchestration, tool/function calling, MCP or similar protocols, agent memory, human-in-the-loop review patterns, and agent evaluation. Background in e-commerce merchandising, personalisation, or marketplace optimisation - pricing display, recommendations, ranking, promotional content, or campaign automation. Experience with autonomous or continuous optimisation systems (e.g., bandits, automated experimentation platforms) and the governance questions they raise: explainability, accountability, over-optimisation, and segment-level effects. Understanding of trustworthy AI principles - safety, bias, privacy, and failure-mode analysis - and how to apply them when agents act on live customer experiences, including regulatory constraints on pricing display and urgency messaging. Background in software engineering, data science, or ML (professional experience or equivalent technical projects), even if you have primarily worked as a PM. Experience building frameworks, tools, or platforms adopted by multiple teams in a large organisation, and driving the change management that adoption requires. Accommodation requests Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at About Expedia Group Expedia Group includes three flagship consumer brands - Expedia, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors - Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together - help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. As Senior Product Manager in Loyalty, you will own how loyalty value is communicated to members across the full journey, from pre-trip through shopping, booking, and post-trip engagement. You will define the messaging hierarchy, simplify a fragmented experience into one that is clear and personally relevant, and ensure that every member touchpoint reflects what loyalty is worth to them, not just how it works. Your focus will be on BEX while designing scalable solutions that can be applied in other brands. This role sits at the intersection of product, commercial strategy, and member experience. You will work closely with TEaL, XD, and Loyalty Tech teams and other product team to turn a complex programme into a simple, compelling story. In this role, you will: Own the end-to-end loyalty messaging strategy across the member journey, defining a clear, value-led messaging hierarchy from pre-trip discovery through shopping, booking, and post-trip engagement. Lead pre-booking and shopping messaging strategy so members see the most relevant earn, discount, or benefit message at the moment it most influences their decision to book. Define and optimize post-booking and confirmation messaging to ensure members clearly understand what they earned, how loyalty benefits them, and why returning for their next trip is worth it. Align loyalty messaging with BEX's "win the whole trip" strategy by creating a coherent, multi-LOB story across hotels, flights, packages, cars, and activities, with consistent but context-aware rules for each line of business. Partner closely with TEaL, XD, Loyalty Tech, and other product teams to translate a complex loyalty program into simple, compelling member-facing narratives and scalable frameworks that can be applied across Expedia Group brands. Use research, analytics, and experimentation to measure messaging comprehension, member activation, and repeat booking impact, iterating on messaging strategies and safely integrating AI-driven systems, tools, or workflows that improve member and business outcomes. Minimum Qualifications: 8+ years of product management experience in consumer-facing products, including significant work on member, loyalty, or similar value-centric experiences. Proven track record owning end-to-end messaging or member communication strategy (not only feature delivery), including defining hierarchies, frameworks, and cross-journey narratives. Demonstrated experience collaborating across commercial, design, and engineering stakeholders to drive alignment on product narratives and implement messaging at scale across multiple touchpoints or lines of business. Familiarity with experimentation and iterative testing as core tools for measuring messaging effectiveness, using data to refine what is shown, where, and when across the funnel. Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, including safely integrating and operating AI/ML enabled solutions that enhance personalization, targeting, or testing of loyalty messaging. Preferred Qualifications: Experience leading loyalty or membership value communication across complex, multi-product or multi-brand ecosystems, with accountability for measurable improvements in engagement, activation, or repeat booking behavior. Depth in designing and evolving cross-LOB messaging rules and frameworks that balance consistency with contextual accuracy for hotels, flights, packages, cars, and activities in a global, high-scale environment. Strong background partnering with research and analytics to design robust measurement frameworks for comprehension, behavior change, and long-term value, and using those insights to inform product and messaging roadmaps. Demonstrated experience taking products or member-facing communication strategies from concept through launch to scaled adoption, including structured A/B testing, iterative optimization, and ongoing lifecycle management. Hands-on experience leveraging AI/ML-enabled solutions to improve how, when, and where loyalty value is communicated (for example, personalization, dynamic message selection, or automated experimentation), with a focus on safety, transparency, and member trust. The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Jose is $187,000.00 to $261,500.00. Employees in this role have the potential to increase their pay up to $299,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Benefits and perks Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at Accommodation requests Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at About Expedia Group Expedia Group includes three flagship consumer brands - Expedia, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. Important notice Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain The official place to find and apply for roles is Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Aug 31, 2026
Full time
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors - Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together - help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. As Senior Product Manager in Loyalty, you will own how loyalty value is communicated to members across the full journey, from pre-trip through shopping, booking, and post-trip engagement. You will define the messaging hierarchy, simplify a fragmented experience into one that is clear and personally relevant, and ensure that every member touchpoint reflects what loyalty is worth to them, not just how it works. Your focus will be on BEX while designing scalable solutions that can be applied in other brands. This role sits at the intersection of product, commercial strategy, and member experience. You will work closely with TEaL, XD, and Loyalty Tech teams and other product team to turn a complex programme into a simple, compelling story. In this role, you will: Own the end-to-end loyalty messaging strategy across the member journey, defining a clear, value-led messaging hierarchy from pre-trip discovery through shopping, booking, and post-trip engagement. Lead pre-booking and shopping messaging strategy so members see the most relevant earn, discount, or benefit message at the moment it most influences their decision to book. Define and optimize post-booking and confirmation messaging to ensure members clearly understand what they earned, how loyalty benefits them, and why returning for their next trip is worth it. Align loyalty messaging with BEX's "win the whole trip" strategy by creating a coherent, multi-LOB story across hotels, flights, packages, cars, and activities, with consistent but context-aware rules for each line of business. Partner closely with TEaL, XD, Loyalty Tech, and other product teams to translate a complex loyalty program into simple, compelling member-facing narratives and scalable frameworks that can be applied across Expedia Group brands. Use research, analytics, and experimentation to measure messaging comprehension, member activation, and repeat booking impact, iterating on messaging strategies and safely integrating AI-driven systems, tools, or workflows that improve member and business outcomes. Minimum Qualifications: 8+ years of product management experience in consumer-facing products, including significant work on member, loyalty, or similar value-centric experiences. Proven track record owning end-to-end messaging or member communication strategy (not only feature delivery), including defining hierarchies, frameworks, and cross-journey narratives. Demonstrated experience collaborating across commercial, design, and engineering stakeholders to drive alignment on product narratives and implement messaging at scale across multiple touchpoints or lines of business. Familiarity with experimentation and iterative testing as core tools for measuring messaging effectiveness, using data to refine what is shown, where, and when across the funnel. Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, including safely integrating and operating AI/ML enabled solutions that enhance personalization, targeting, or testing of loyalty messaging. Preferred Qualifications: Experience leading loyalty or membership value communication across complex, multi-product or multi-brand ecosystems, with accountability for measurable improvements in engagement, activation, or repeat booking behavior. Depth in designing and evolving cross-LOB messaging rules and frameworks that balance consistency with contextual accuracy for hotels, flights, packages, cars, and activities in a global, high-scale environment. Strong background partnering with research and analytics to design robust measurement frameworks for comprehension, behavior change, and long-term value, and using those insights to inform product and messaging roadmaps. Demonstrated experience taking products or member-facing communication strategies from concept through launch to scaled adoption, including structured A/B testing, iterative optimization, and ongoing lifecycle management. Hands-on experience leveraging AI/ML-enabled solutions to improve how, when, and where loyalty value is communicated (for example, personalization, dynamic message selection, or automated experimentation), with a focus on safety, transparency, and member trust. The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Jose is $187,000.00 to $261,500.00. Employees in this role have the potential to increase their pay up to $299,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Benefits and perks Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at Accommodation requests Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at About Expedia Group Expedia Group includes three flagship consumer brands - Expedia, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. Important notice Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain The official place to find and apply for roles is Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Expedia Group is seeking a Senior Product Manager for Loyalty to own how loyalty value is communicated across the complete member journey. You will shape the messaging hierarchy, simplify multiple touchpoints, and ensure consistency across brands and lines of business. The role sits at the intersection of product, commercial strategy, and member experience. You will collaborate with TEaL, XD, Loyalty Tech, and other teams to translate a complex loyalty program into scalable, customer-first
Aug 31, 2026
Full time
Expedia Group is seeking a Senior Product Manager for Loyalty to own how loyalty value is communicated across the complete member journey. You will shape the messaging hierarchy, simplify multiple touchpoints, and ensure consistency across brands and lines of business. The role sits at the intersection of product, commercial strategy, and member experience. You will collaborate with TEaL, XD, Loyalty Tech, and other teams to translate a complex loyalty program into scalable, customer-first