Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Communications Specialist Introduction We are seeking a strategic and detail-oriented Communications Specialist to join Expedia's B2B Communications team within Commercial Operations. In this role, you'll own the creation and execution of clear, consistent, and brand-aligned communications that support our global customer experience. You'll collaborate closely with cross-functional teams-including Product, Legal, and Compliance-to deliver high-impact communications across digital platforms. Your work will help ensure our messaging is not only informative and accessible but also reinforces our brand reputation and business goals. A supporting level team member starting to support content strategy for a group and/or line of business. Contributes to content marketing briefs and plans, and supports content marketing project management. Carries out day to day tasks with close supervisory review. In this role, you will: Collaborate with cross-functional teams-including Product, Legal, and Compliance-to ensure all customer-facing is clear, cohesive, aligned with business goals and adheres to brand standards. Create clear, concise, and well-structured communications, including policies, procedures, guidelines, and customer notifications. Write, edit, and publish communications and content for global audiences for distribution across digital platforms, emails, FAQs, and customer announcements. Execute communication projects in alignment with timeline, task prioritization, and stakeholder coordination. Ensure all communications aligns with brand voice, tone, and visual identity, and is optimized for usability and discoverability. Leverage data and customer feedback to evaluate communication effectiveness and continuously improve communication strategy. Familiarity with performance metrics and data-driven decision-making. Experience and Qualifications: Skilled in writing for digital platforms, localization, and self-service environments. Comfortable working in a fast-paced, globally distributed organization. Experienced in managing multiple projects with minimal oversight. A collaborative team player with strong interpersonal and stakeholder management skills. Able to work independently, adapt quickly to changing priorities, and deliver high-quality content under tight deadlines. Bachelor's degree in Communications , Journalism, English, Marketing, or a related field (or equivalent experience). 2 + years of experience in communications or technical writing. SL2 The total cash range for this position in Chicago is $61,500 to $86,000. Employees in this role have the potential to increase their pay up to $98,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Springfield is $51,500 to $72,000. Employees in this role have the potential to increase their pay up to $82,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Jun 27, 2025
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Communications Specialist Introduction We are seeking a strategic and detail-oriented Communications Specialist to join Expedia's B2B Communications team within Commercial Operations. In this role, you'll own the creation and execution of clear, consistent, and brand-aligned communications that support our global customer experience. You'll collaborate closely with cross-functional teams-including Product, Legal, and Compliance-to deliver high-impact communications across digital platforms. Your work will help ensure our messaging is not only informative and accessible but also reinforces our brand reputation and business goals. A supporting level team member starting to support content strategy for a group and/or line of business. Contributes to content marketing briefs and plans, and supports content marketing project management. Carries out day to day tasks with close supervisory review. In this role, you will: Collaborate with cross-functional teams-including Product, Legal, and Compliance-to ensure all customer-facing is clear, cohesive, aligned with business goals and adheres to brand standards. Create clear, concise, and well-structured communications, including policies, procedures, guidelines, and customer notifications. Write, edit, and publish communications and content for global audiences for distribution across digital platforms, emails, FAQs, and customer announcements. Execute communication projects in alignment with timeline, task prioritization, and stakeholder coordination. Ensure all communications aligns with brand voice, tone, and visual identity, and is optimized for usability and discoverability. Leverage data and customer feedback to evaluate communication effectiveness and continuously improve communication strategy. Familiarity with performance metrics and data-driven decision-making. Experience and Qualifications: Skilled in writing for digital platforms, localization, and self-service environments. Comfortable working in a fast-paced, globally distributed organization. Experienced in managing multiple projects with minimal oversight. A collaborative team player with strong interpersonal and stakeholder management skills. Able to work independently, adapt quickly to changing priorities, and deliver high-quality content under tight deadlines. Bachelor's degree in Communications , Journalism, English, Marketing, or a related field (or equivalent experience). 2 + years of experience in communications or technical writing. SL2 The total cash range for this position in Chicago is $61,500 to $86,000. Employees in this role have the potential to increase their pay up to $98,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Springfield is $51,500 to $72,000. Employees in this role have the potential to increase their pay up to $82,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Senior Communications Specialist Introduction We are seeking a strategic and detail-oriented Senior Communications Specialist to join Expedia's B2B Communications team within Commercial Operations. In this role, you'll own the creation and execution of clear, consistent, and brand-aligned communications that support our global customer experience. You'll collaborate closely with cross-functional teams-including Product, Legal, and Compliance-to deliver high-impact communications across digital platforms. Your work will help ensure our messaging is not only informative and accessible but also reinforces our brand reputation and business goals. In this role, you will: Collaborate with cross-functional teams-including Product, Legal, and Compliance-to ensure all customer-facing is clear, cohesive, aligned with business goals and adheres to brand standards. Create clear, concise, and well-structured communications, including policies, procedures, guidelines, and customer notifications. Write, edit, and publish communications and content for global audiences for distribution across digital platforms, emails, FAQs, and customer announcements. Execute communication projects in alignment with timeline, task prioritization, and stakeholder coordination. Ensure all communications aligns with brand voice, tone, and visual identity, and is optimized for usability and discoverability. Leverage data and customer feedback to evaluate communication effectiveness and continuously improve communication strategy. Familiarity with performance metrics and data-driven decision-making. Experience and Qualifications: Skilled in writing for digital platforms, localization, and self-service environments. Comfortable working in a fast-paced, globally distributed organization. Experienced in managing multiple projects with minimal oversight. A collaborative team player with strong interpersonal and stakeholder management skills. Able to work independently, adapt quickly to changing priorities, and deliver high-quality content under tight deadlines. Bachelor's degree in Communications , Journalism, English, Marketing, or a related field (or equivalent experience). 5+ years of experience in communications or technical writing. SL2 The total cash range for this position in Springfield is $61,500.00 to $86,000.00. Employees in this role have the potential to increase their pay up to $98,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Chicago is $76,500.00 to $107,000.00. Employees in this role have the potential to increase their pay up to $122,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Jun 27, 2025
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Senior Communications Specialist Introduction We are seeking a strategic and detail-oriented Senior Communications Specialist to join Expedia's B2B Communications team within Commercial Operations. In this role, you'll own the creation and execution of clear, consistent, and brand-aligned communications that support our global customer experience. You'll collaborate closely with cross-functional teams-including Product, Legal, and Compliance-to deliver high-impact communications across digital platforms. Your work will help ensure our messaging is not only informative and accessible but also reinforces our brand reputation and business goals. In this role, you will: Collaborate with cross-functional teams-including Product, Legal, and Compliance-to ensure all customer-facing is clear, cohesive, aligned with business goals and adheres to brand standards. Create clear, concise, and well-structured communications, including policies, procedures, guidelines, and customer notifications. Write, edit, and publish communications and content for global audiences for distribution across digital platforms, emails, FAQs, and customer announcements. Execute communication projects in alignment with timeline, task prioritization, and stakeholder coordination. Ensure all communications aligns with brand voice, tone, and visual identity, and is optimized for usability and discoverability. Leverage data and customer feedback to evaluate communication effectiveness and continuously improve communication strategy. Familiarity with performance metrics and data-driven decision-making. Experience and Qualifications: Skilled in writing for digital platforms, localization, and self-service environments. Comfortable working in a fast-paced, globally distributed organization. Experienced in managing multiple projects with minimal oversight. A collaborative team player with strong interpersonal and stakeholder management skills. Able to work independently, adapt quickly to changing priorities, and deliver high-quality content under tight deadlines. Bachelor's degree in Communications , Journalism, English, Marketing, or a related field (or equivalent experience). 5+ years of experience in communications or technical writing. SL2 The total cash range for this position in Springfield is $61,500.00 to $86,000.00. Employees in this role have the potential to increase their pay up to $98,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Chicago is $76,500.00 to $107,000.00. Employees in this role have the potential to increase their pay up to $122,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to Team Expedia Product & Technology teams create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and employees. Our singular technology platform, powered by data and machine learning, provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction. The Product Manager III - App Growth & Engagement role is part of the Growth & Communications team within the Core Consumer Experiences organization. Our team builds delightful, personalized, and engaging traveler communications while driving customers to our apps to optimize their experience and foster ongoing engagement, loyalty, and repeat business. We are seeking an experienced, high-performing Product Manager to collaborate with cross-disciplinary teams, develop and execute a new strategy for driving customers to our apps in a differentiated, personalized, and scalable way across our three core brands. In this role, you will: Leverage data-driven insights and customer feedback to build a strategy for app growth from the ground up, aligning it with our business objectives and metrics, obtaining leadership buy-in, and creating and managing the delivery of a clear roadmap for executing this strategy. Own the quarterly, cross-domain, and multi-year planning processes for this area while partnering with engineering, analytics, design, and other key stakeholders. Facilitate tradeoff decisions with engineering teams to ensure a financially viable product that solves customer needs. Balance short-term and long-term business considerations with product decisions and partner with finance to set incremental revenue targets or other metrics. Reference detailed market research, including customer segmentation, market sizing, and competitive analyses, as relevant to the product. Define new metrics and data sources to support continuous product improvement; drive monthly metrics reviews. Partner with analytics and XD teams to design product experiments, gather and analyze product data, draw insights, and make informed product decisions. Identify friction within the customer journey and recommend customer-centric experience solutions and features to address it. Collaborate to develop the engineering task breakdown of user stories to meet business and customer needs; identify and manage key dependencies. Facilitate the integration of AI/ML into product functionality, leveraging an understanding of model development processes (data collection and processing, model training, evaluation, deployment, and monitoring). Experience and qualifications: 5+ years of experience in product management with a demonstrated understanding of core product management principles. Bachelor's or Master's degree, or equivalent related professional experience. Past experience developing customer-facing products and features is essential; direct experience in the App Growth space is a plus. Experience building a strategy and vision for a substantial product area from scratch, leveraging market research, data analysis, and customer feedback to build a compelling customer-centric approach. Proven ability to execute in a large matrixed technology organization, including tracking and driving delivery on key metrics. Experience partnering closely with engineering, analytics, and XD to deliver, as well as leading formal planning processes and engaging in cross-functional trade-off discussions to drive clarity and prioritization. Good understanding of Agile practices, Test & Learn principles, and cloud-based planning and documentation tools. Strong executive engagement and influencing skills with the ability to adapt communication style to your audience. A keen knowledge of data science principles and how new technology (e.g., AI/ML) can contribute to new products. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Jun 27, 2025
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to Team Expedia Product & Technology teams create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and employees. Our singular technology platform, powered by data and machine learning, provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction. The Product Manager III - App Growth & Engagement role is part of the Growth & Communications team within the Core Consumer Experiences organization. Our team builds delightful, personalized, and engaging traveler communications while driving customers to our apps to optimize their experience and foster ongoing engagement, loyalty, and repeat business. We are seeking an experienced, high-performing Product Manager to collaborate with cross-disciplinary teams, develop and execute a new strategy for driving customers to our apps in a differentiated, personalized, and scalable way across our three core brands. In this role, you will: Leverage data-driven insights and customer feedback to build a strategy for app growth from the ground up, aligning it with our business objectives and metrics, obtaining leadership buy-in, and creating and managing the delivery of a clear roadmap for executing this strategy. Own the quarterly, cross-domain, and multi-year planning processes for this area while partnering with engineering, analytics, design, and other key stakeholders. Facilitate tradeoff decisions with engineering teams to ensure a financially viable product that solves customer needs. Balance short-term and long-term business considerations with product decisions and partner with finance to set incremental revenue targets or other metrics. Reference detailed market research, including customer segmentation, market sizing, and competitive analyses, as relevant to the product. Define new metrics and data sources to support continuous product improvement; drive monthly metrics reviews. Partner with analytics and XD teams to design product experiments, gather and analyze product data, draw insights, and make informed product decisions. Identify friction within the customer journey and recommend customer-centric experience solutions and features to address it. Collaborate to develop the engineering task breakdown of user stories to meet business and customer needs; identify and manage key dependencies. Facilitate the integration of AI/ML into product functionality, leveraging an understanding of model development processes (data collection and processing, model training, evaluation, deployment, and monitoring). Experience and qualifications: 5+ years of experience in product management with a demonstrated understanding of core product management principles. Bachelor's or Master's degree, or equivalent related professional experience. Past experience developing customer-facing products and features is essential; direct experience in the App Growth space is a plus. Experience building a strategy and vision for a substantial product area from scratch, leveraging market research, data analysis, and customer feedback to build a compelling customer-centric approach. Proven ability to execute in a large matrixed technology organization, including tracking and driving delivery on key metrics. Experience partnering closely with engineering, analytics, and XD to deliver, as well as leading formal planning processes and engaging in cross-functional trade-off discussions to drive clarity and prioritization. Good understanding of Agile practices, Test & Learn principles, and cloud-based planning and documentation tools. Strong executive engagement and influencing skills with the ability to adapt communication style to your audience. A keen knowledge of data science principles and how new technology (e.g., AI/ML) can contribute to new products. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Senior Manager, Partner Incentives Management page is loaded Senior Manager, Partner Incentives Management Apply locations UK - London time type Full time posted on Posted 16 Days Ago time left to apply End Date: June 26, 2025 (13 days left to apply) job requisition id R-95735 Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Senior Manager, Partner Programs, Incentives & Insights Management At Expedia Group, the Partner Programs, Incentives & Insights team empowers lodging partners to thrive and grow in our marketplace by driving engagement in innovative programs, optimizing performance incentives, and delivering actionable insights that enhance conversion, efficiency, and trust. Our mission is to create meaningful value for partners and travelers alike; bridging supply and demand through strategic initiatives that amplify business outcomes. We design and manage targeted programs that enable partners to harness the power of traveler trust signals, price and non-price incentives, and comprehensive distribution solutions. By aligning participation criteria with strategic goals, we ensure these programs deliver measurable and sustainable impact. With the addition of a dedicated Incentives Management capability, we now also own the end-to-end strategy, execution, and evolution of all supply-facing incentive offers ; ensuring they are designed for scale, optimized for ROI, and fully aligned with our commercial objectives and scorecard. Our diverse portfolio includes industry-leading initiatives such as VIP Access , Premier Host, VR Host Incentives, a growing suite of performance insights and visualizations; and a dynamic incentives portfolio designed to unlock partner potential. Guided by collaboration, data-driven decision-making, and a commitment to partner and traveler excellence, we serve as a trusted resource for partners navigating the complexities of Expedia Group's marketplace. What you'll do Own the global management of all supply-facing incentive offers from end to end, ensuring clarity in design, efficient execution, and continuous improvement Scale and optimize existing offers by building robust tracking frameworks, performance KPIs, and feedback loops to ensure ROI and partner engagement Collaborate closely with Finance to manage budgets, evaluate investment efficiency, and guide decision-making through compelling business cases Partner with Performance and Account Management teams to align incentives to supply strategy, TPM scorecard objectives , and commercial goals Drive operational excellence in how incentives are launched, tracked, and iterated ; across geographies, partner types, and LOBs. Identify , test, and propose new incentive mechanisms that improve partner behavior, unlock availability, or drive share shift Be the central coordination point across key stakeholders to ensure incentives are well-integrated into program and offer strategy Monitor market trends and competitor activity to ensure our incentive portfolio remains differentiated and strategically positioned Who you are Incentives & Program Management Expertise 7+ years of experience in incentives, commercial strategy, or partner marketing roles ; preferably in the travel, tech, or marketplace space Strong track record of managing B2B offers or promotions that drive measurable business impact and scale Experience developing frameworks to evaluate performance, profitability, and scalability of commercial initiatives Cross-functional Leadership & Influence Proven ability to lead through influence in matrixed organizations ; aligning cross-functional stakeholders across Finance, Strategy, Product, and Marketing Comfortable presenting to senior leadership and driving alignment through data-backed storytelling Experience coordinating complex projects across teams and balancing competing priorities Analytical & Strategic Thinking Strong analytical skills with experience in building business cases, interpreting data, and shaping strategy Proactive problem solver who can translate insights into strategic and operational improvements Comfortable with ambiguity and able to operate with a test-and-learn mindset Organizational Agility Highly organized, detail-oriented, and capable of juggling short-term priorities with long-term strategy Able to move fluidly between strategy and execution, setting a clear vision while ensuring follow-through We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation . Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. About Us Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is .
Jun 13, 2025
Full time
Senior Manager, Partner Incentives Management page is loaded Senior Manager, Partner Incentives Management Apply locations UK - London time type Full time posted on Posted 16 Days Ago time left to apply End Date: June 26, 2025 (13 days left to apply) job requisition id R-95735 Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Senior Manager, Partner Programs, Incentives & Insights Management At Expedia Group, the Partner Programs, Incentives & Insights team empowers lodging partners to thrive and grow in our marketplace by driving engagement in innovative programs, optimizing performance incentives, and delivering actionable insights that enhance conversion, efficiency, and trust. Our mission is to create meaningful value for partners and travelers alike; bridging supply and demand through strategic initiatives that amplify business outcomes. We design and manage targeted programs that enable partners to harness the power of traveler trust signals, price and non-price incentives, and comprehensive distribution solutions. By aligning participation criteria with strategic goals, we ensure these programs deliver measurable and sustainable impact. With the addition of a dedicated Incentives Management capability, we now also own the end-to-end strategy, execution, and evolution of all supply-facing incentive offers ; ensuring they are designed for scale, optimized for ROI, and fully aligned with our commercial objectives and scorecard. Our diverse portfolio includes industry-leading initiatives such as VIP Access , Premier Host, VR Host Incentives, a growing suite of performance insights and visualizations; and a dynamic incentives portfolio designed to unlock partner potential. Guided by collaboration, data-driven decision-making, and a commitment to partner and traveler excellence, we serve as a trusted resource for partners navigating the complexities of Expedia Group's marketplace. What you'll do Own the global management of all supply-facing incentive offers from end to end, ensuring clarity in design, efficient execution, and continuous improvement Scale and optimize existing offers by building robust tracking frameworks, performance KPIs, and feedback loops to ensure ROI and partner engagement Collaborate closely with Finance to manage budgets, evaluate investment efficiency, and guide decision-making through compelling business cases Partner with Performance and Account Management teams to align incentives to supply strategy, TPM scorecard objectives , and commercial goals Drive operational excellence in how incentives are launched, tracked, and iterated ; across geographies, partner types, and LOBs. Identify , test, and propose new incentive mechanisms that improve partner behavior, unlock availability, or drive share shift Be the central coordination point across key stakeholders to ensure incentives are well-integrated into program and offer strategy Monitor market trends and competitor activity to ensure our incentive portfolio remains differentiated and strategically positioned Who you are Incentives & Program Management Expertise 7+ years of experience in incentives, commercial strategy, or partner marketing roles ; preferably in the travel, tech, or marketplace space Strong track record of managing B2B offers or promotions that drive measurable business impact and scale Experience developing frameworks to evaluate performance, profitability, and scalability of commercial initiatives Cross-functional Leadership & Influence Proven ability to lead through influence in matrixed organizations ; aligning cross-functional stakeholders across Finance, Strategy, Product, and Marketing Comfortable presenting to senior leadership and driving alignment through data-backed storytelling Experience coordinating complex projects across teams and balancing competing priorities Analytical & Strategic Thinking Strong analytical skills with experience in building business cases, interpreting data, and shaping strategy Proactive problem solver who can translate insights into strategic and operational improvements Comfortable with ambiguity and able to operate with a test-and-learn mindset Organizational Agility Highly organized, detail-oriented, and capable of juggling short-term priorities with long-term strategy Able to move fluidly between strategy and execution, setting a clear vision while ensuring follow-through We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation . Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. About Us Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is .