We now havean exciting opportunity for a Software Engineer to join a forward thinking company offering a collaborative team working environment, training and excellent career progression. Our strategy is to have a cross functional development team, with team members working on all areas of our technology stack and propositions. What we're looking for: We're looking for an intelligent, energetic and driven software engineer to help us deliver our brand, products and services to our clients and their advisers. People who are excited by technology, love pushing the boundaries of what's possible while at the same time keeping an eye on the bigger picture and ensuring the best outcomes for our customers by providing straightforward solutions. This is a challenging role involving a high level of attention to detail but also allows a great deal of flexibility on achieving the right result using the best technology for a given situation. This is a great opportunity for someone who is looking for a fast paced environment which is varied and rewarding. You will be part of a cross-functional Agile team, delivering our enterprise backlog development items. You will have solid experience in delivery of development projects to agreed timescales and quality objectives, working in accordance with defined Agile framework and processes. You will have: Strong experience in developing services and APIs using C# Strong knowledge of relational and NoSQL databases Using a git-based source control system. Knowledge of CI automation systems such as Jenkins Some experience of React or Angular frameworks Experience working in an Agile and DevOps environment. Excellent communication and documentation skills. Planning, organisation, and time management skills. Strong analytical and problem-solving skills. AWS cloud infrastructure/Relevant AWS certifications. The nice to haves: Working knowledge of domain-driven design. Docker/Kubernetes and container orchestration tools. Knowledge of design patterns. Previous experience working in e-commerce and/or financial services. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 593,000 customers using our award-winning platform propositions to manage assets totalling more than £90.4 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For' forsix consecutive years. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting salary £50,000 - 60,000 Starting holiday entitlement of 25 days, increasing up to 31 days with length of service Holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by Medicash Discounted private healthcare scheme and dental plan Free gym membership Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Dedicated time for proof-of-concepts and assessing new tech Support to attend conferences, events, and meet-ups Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you. You will have experience with: Automation testing, test automation, Software Development Engineer in Test, SDET, SDiT, Test Developer, Development Engineer in Test etc.
Jun 27, 2025
Full time
We now havean exciting opportunity for a Software Engineer to join a forward thinking company offering a collaborative team working environment, training and excellent career progression. Our strategy is to have a cross functional development team, with team members working on all areas of our technology stack and propositions. What we're looking for: We're looking for an intelligent, energetic and driven software engineer to help us deliver our brand, products and services to our clients and their advisers. People who are excited by technology, love pushing the boundaries of what's possible while at the same time keeping an eye on the bigger picture and ensuring the best outcomes for our customers by providing straightforward solutions. This is a challenging role involving a high level of attention to detail but also allows a great deal of flexibility on achieving the right result using the best technology for a given situation. This is a great opportunity for someone who is looking for a fast paced environment which is varied and rewarding. You will be part of a cross-functional Agile team, delivering our enterprise backlog development items. You will have solid experience in delivery of development projects to agreed timescales and quality objectives, working in accordance with defined Agile framework and processes. You will have: Strong experience in developing services and APIs using C# Strong knowledge of relational and NoSQL databases Using a git-based source control system. Knowledge of CI automation systems such as Jenkins Some experience of React or Angular frameworks Experience working in an Agile and DevOps environment. Excellent communication and documentation skills. Planning, organisation, and time management skills. Strong analytical and problem-solving skills. AWS cloud infrastructure/Relevant AWS certifications. The nice to haves: Working knowledge of domain-driven design. Docker/Kubernetes and container orchestration tools. Knowledge of design patterns. Previous experience working in e-commerce and/or financial services. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 593,000 customers using our award-winning platform propositions to manage assets totalling more than £90.4 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For' forsix consecutive years. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting salary £50,000 - 60,000 Starting holiday entitlement of 25 days, increasing up to 31 days with length of service Holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by Medicash Discounted private healthcare scheme and dental plan Free gym membership Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Dedicated time for proof-of-concepts and assessing new tech Support to attend conferences, events, and meet-ups Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you. You will have experience with: Automation testing, test automation, Software Development Engineer in Test, SDET, SDiT, Test Developer, Development Engineer in Test etc.
We now havean exciting opportunity for a Software Engineer to join a forward thinking company offering a collaborative team working environment, training and excellent career progression. Our strategy is to have a cross functional development team, with team members working on all areas of our technology stack and propositions. What we're looking for: We're looking for an intelligent, energetic and driven software engineer to help us deliver our brand, products and services to our clients and their advisers. People who are excited by technology, love pushing the boundaries of what's possible while at the same time keeping an eye on the bigger picture and ensuring the best outcomes for our customers by providing straightforward solutions. This is a challenging role involving a high level of attention to detail but also allows a great deal of flexibility on achieving the right result using the best technology for a given situation. This is a great opportunity for someone who is looking for a fast paced environment which is varied and rewarding. You will be part of a cross-functional Agile team, delivering our enterprise backlog development items. You will have solid experience in delivery of development projects to agreed timescales and quality objectives, working in accordance with defined Agile framework and processes. You will have: Strong experience in developing services and APIs using C# Strong knowledge of relational and NoSQL databases Using a git-based source control system. Knowledge of CI automation systems such as Jenkins Some experience of React or Angular frameworks Experience working in an Agile and DevOps environment. Excellent communication and documentation skills. Planning, organisation, and time management skills. Strong analytical and problem-solving skills. AWS cloud infrastructure/Relevant AWS certifications. The nice to haves: Working knowledge of domain-driven design. Docker/Kubernetes and container orchestration tools. Knowledge of design patterns. Previous experience working in e-commerce and/or financial services. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 593,000 customers using our award-winning platform propositions to manage assets totalling more than £90.4 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For' forsix consecutive years. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting salary £50,000 - 60,000 Starting holiday entitlement of 25 days, increasing up to 31 days with length of service Holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by Medicash Discounted private healthcare scheme and dental plan Free gym membership Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Dedicated time for proof-of-concepts and assessing new tech Support to attend conferences, events, and meet-ups Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you. You will have experience with: Automation testing, test automation, Software Development Engineer in Test, SDET, SDiT, Test Developer, Development Engineer in Test etc.
Jun 27, 2025
Full time
We now havean exciting opportunity for a Software Engineer to join a forward thinking company offering a collaborative team working environment, training and excellent career progression. Our strategy is to have a cross functional development team, with team members working on all areas of our technology stack and propositions. What we're looking for: We're looking for an intelligent, energetic and driven software engineer to help us deliver our brand, products and services to our clients and their advisers. People who are excited by technology, love pushing the boundaries of what's possible while at the same time keeping an eye on the bigger picture and ensuring the best outcomes for our customers by providing straightforward solutions. This is a challenging role involving a high level of attention to detail but also allows a great deal of flexibility on achieving the right result using the best technology for a given situation. This is a great opportunity for someone who is looking for a fast paced environment which is varied and rewarding. You will be part of a cross-functional Agile team, delivering our enterprise backlog development items. You will have solid experience in delivery of development projects to agreed timescales and quality objectives, working in accordance with defined Agile framework and processes. You will have: Strong experience in developing services and APIs using C# Strong knowledge of relational and NoSQL databases Using a git-based source control system. Knowledge of CI automation systems such as Jenkins Some experience of React or Angular frameworks Experience working in an Agile and DevOps environment. Excellent communication and documentation skills. Planning, organisation, and time management skills. Strong analytical and problem-solving skills. AWS cloud infrastructure/Relevant AWS certifications. The nice to haves: Working knowledge of domain-driven design. Docker/Kubernetes and container orchestration tools. Knowledge of design patterns. Previous experience working in e-commerce and/or financial services. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 593,000 customers using our award-winning platform propositions to manage assets totalling more than £90.4 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For' forsix consecutive years. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting salary £50,000 - 60,000 Starting holiday entitlement of 25 days, increasing up to 31 days with length of service Holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by Medicash Discounted private healthcare scheme and dental plan Free gym membership Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Dedicated time for proof-of-concepts and assessing new tech Support to attend conferences, events, and meet-ups Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you. You will have experience with: Automation testing, test automation, Software Development Engineer in Test, SDET, SDiT, Test Developer, Development Engineer in Test etc.
This is an exciting opportunity for a Software Developer (GenAI) to join a forward-thinking company offering a strong team working environment, training, and excellent career progression. Our strategy is to have a cross-functional development team, with team members working on all areas of our technology stack and propositions. What we're looking for: We're seeking an energetic and driven software developer with strong skills and/or interest in Generative AI and large language models to help us deliver cutting-edge GenAI solutions across our business. This is a unique opportunity to not only work with advanced AI technologies but also build and deliver innovative solutions for our business and stakeholders. People who are excited by GenAI technology, love pushing the boundaries of what's possible while at the same time keeping an eye on the bigger picture and ensuring the best outcomes for our stakeholders by providing straightforward but robust solutions. Key technical skills: Strong knowledge and deep experience of Python programming, libraries, and toolchains Familiarity with large language models (LLMs) like GPT, Gemini, and open-source models such as Lama and MRR Solid understanding of RESTful API design and implementation Git-based source control and JIRA Knowledge/experience working with Cloud, preferably AWS Knowledge of AI/ML and latest AI trends & technologies Familiarity in LLM frameworks and libraries such as LangChain, Langfuse, LiteLLM Agile / SCRUM Strong technical, problem-solving, and communication skills Keen to learn and develop new technical & non-technical skills Passionate, self-starting, flexible, and enjoy working in fast-paced environments About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 561,000 customers using our award-winning platform propositions to manage assets totaling more than £89.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2024 named a Great Place to Work. At AJ Bell, you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting holiday entitlement of 25, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free onsite gym Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party, and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status, and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit, and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Feb 21, 2025
Full time
This is an exciting opportunity for a Software Developer (GenAI) to join a forward-thinking company offering a strong team working environment, training, and excellent career progression. Our strategy is to have a cross-functional development team, with team members working on all areas of our technology stack and propositions. What we're looking for: We're seeking an energetic and driven software developer with strong skills and/or interest in Generative AI and large language models to help us deliver cutting-edge GenAI solutions across our business. This is a unique opportunity to not only work with advanced AI technologies but also build and deliver innovative solutions for our business and stakeholders. People who are excited by GenAI technology, love pushing the boundaries of what's possible while at the same time keeping an eye on the bigger picture and ensuring the best outcomes for our stakeholders by providing straightforward but robust solutions. Key technical skills: Strong knowledge and deep experience of Python programming, libraries, and toolchains Familiarity with large language models (LLMs) like GPT, Gemini, and open-source models such as Lama and MRR Solid understanding of RESTful API design and implementation Git-based source control and JIRA Knowledge/experience working with Cloud, preferably AWS Knowledge of AI/ML and latest AI trends & technologies Familiarity in LLM frameworks and libraries such as LangChain, Langfuse, LiteLLM Agile / SCRUM Strong technical, problem-solving, and communication skills Keen to learn and develop new technical & non-technical skills Passionate, self-starting, flexible, and enjoy working in fast-paced environments About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 561,000 customers using our award-winning platform propositions to manage assets totaling more than £89.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2024 named a Great Place to Work. At AJ Bell, you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting holiday entitlement of 25, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free onsite gym Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party, and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status, and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit, and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
We're now recruiting a new position for a Head of D2C UX. You will lead and manage the user experience strategy and UX team for AJ Bell's Direct-to-Consumer (D2C) investment platform, overseeing strategy, design and proposition developments to help deliver the company's growth goals. This role is based in our London office and is pivotal in ensuring we deliver exceptional customer experiences while achieving our commercial objectives. It requires an experienced and visionary leader with a passion for devising creative solutions to customer problems, who possesses comprehensive UX leadership skills, business acumen, and the ability to help foster a user-centered culture within the overall D2C product team. Key responsibilities: UX leadership: Lead and inspire a diverse UX team, fostering creativity, collaboration, and professional growth to deliver high-quality UX designs and solutions. Help develop and implement a cohesive UX strategy that helps meet overall business goals. Oversee the UX department, including resource planning and performance evaluation. Align the UX vision with the broader business objectives, understanding business goals, market trends, and organisational strategy. Ensure that UX is integrated at every stage of the product development process, from ideation to launch and beyond. Liaise with UX Research team to gain insights into customer needs, behaviours and pain points. Utilise data-driven insights to inform design decisions and optimise the user experience. Work with product and engineering to balance innovation, scalability, and technical feasibility delivering to required timelines. Support and enable the business to achieve its regulatory requirements and ensure the D2C proposition is developed to provide good customer outcomes and meet the requirements of the Consumer Duty. Building and maintaining UX culture: Help to foster a strong culture of user-centered design throughout the organisation. Encourage continuous improvement, innovation, and excellence within the UX function. Stay up to date with industry trends and best practices, incorporating new ideas and technologies into the UX strategy. Performance measurement and optimisation: Define and track key performance indicators to measure the effectiveness of UX initiatives. Continuously analyse customer feedback and performance data to identify opportunities for improvement and drive iterative UX enhancements. Leverage techniques such as A/B testing and multivariate testing to evaluate different design solutions and refine user interface elements. Cross-functional collaboration: Build relationships and work closely with various departments such as product management, engineering, customer services, marketing, and brand to ensure a cohesive and seamless user experience. Collaborate with executives across functions to ensure a unified and user-centric approach to product design and development, from concept to launch and beyond. Recruit, develop, and retain top UX talent, creating a diverse and high-performing design team. Provide guidance, support, and development opportunities to senior design leaders. Foster team spirit and knowledge sharing across product-aligned UX teams to ensure the exchange of innovative ideas and practices. About you: We're looking for proven experience in a senior UX leadership role, managing large and diverse design teams, with a focus on direct-to-consumer digital products, ideally mobile/app focused. Deep understanding of customer needs and a commitment to delivering exceptional user experiences. Creative problem-solving skills and a passion for staying ahead of industry trends. Experience with a variety of design tools, including Figma. Strong understanding of business commercial goals, market trends, and organisational strategy. Proven experience of UX psychology and laws and a deep understanding of human-centered design. In-depth knowledge of the complete product lifecycle and experience managing large-scale design initiatives. Exceptional communication skills, with the ability to advocate for UX at the executive level. Experience in budgeting and resource planning. Strong cross-functional collaboration skills and experience working with various departments. Proven ability to build and maintain a strong UX culture within an organisation. Knowledge of regulatory and ethical standards related to design, including accessibility and privacy. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 561,000 customers using our award-winning platform propositions to manage assets totalling more than £89.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2024 named a Great Place to Work. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting holiday entitlement of 28, increasing up to 31 days with length of service and a holiday buy and sell scheme. A choice of pension schemes with matched contributions up to 8%. Discretionary bonus scheme. Annual free share awards scheme. Buy As You Earn (BAYE) Scheme. Health Cash Plan - provided by SimplyHealth. Discounted private healthcare scheme and dental plan. Employee Assistance Programme. Sick pay+ pledge. Enhanced maternity, paternity, and shared parental leave. Loans for travel season tickets. Charitable giving opportunities through salary sacrifice. Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more. Personal development programmes built around you and your career goals, including access to personal skills workshops. Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off. Monthly leadership breakfasts and lunches. Casual dress code. Access to a range of benefits from our sponsorship deals. At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Feb 17, 2025
Full time
We're now recruiting a new position for a Head of D2C UX. You will lead and manage the user experience strategy and UX team for AJ Bell's Direct-to-Consumer (D2C) investment platform, overseeing strategy, design and proposition developments to help deliver the company's growth goals. This role is based in our London office and is pivotal in ensuring we deliver exceptional customer experiences while achieving our commercial objectives. It requires an experienced and visionary leader with a passion for devising creative solutions to customer problems, who possesses comprehensive UX leadership skills, business acumen, and the ability to help foster a user-centered culture within the overall D2C product team. Key responsibilities: UX leadership: Lead and inspire a diverse UX team, fostering creativity, collaboration, and professional growth to deliver high-quality UX designs and solutions. Help develop and implement a cohesive UX strategy that helps meet overall business goals. Oversee the UX department, including resource planning and performance evaluation. Align the UX vision with the broader business objectives, understanding business goals, market trends, and organisational strategy. Ensure that UX is integrated at every stage of the product development process, from ideation to launch and beyond. Liaise with UX Research team to gain insights into customer needs, behaviours and pain points. Utilise data-driven insights to inform design decisions and optimise the user experience. Work with product and engineering to balance innovation, scalability, and technical feasibility delivering to required timelines. Support and enable the business to achieve its regulatory requirements and ensure the D2C proposition is developed to provide good customer outcomes and meet the requirements of the Consumer Duty. Building and maintaining UX culture: Help to foster a strong culture of user-centered design throughout the organisation. Encourage continuous improvement, innovation, and excellence within the UX function. Stay up to date with industry trends and best practices, incorporating new ideas and technologies into the UX strategy. Performance measurement and optimisation: Define and track key performance indicators to measure the effectiveness of UX initiatives. Continuously analyse customer feedback and performance data to identify opportunities for improvement and drive iterative UX enhancements. Leverage techniques such as A/B testing and multivariate testing to evaluate different design solutions and refine user interface elements. Cross-functional collaboration: Build relationships and work closely with various departments such as product management, engineering, customer services, marketing, and brand to ensure a cohesive and seamless user experience. Collaborate with executives across functions to ensure a unified and user-centric approach to product design and development, from concept to launch and beyond. Recruit, develop, and retain top UX talent, creating a diverse and high-performing design team. Provide guidance, support, and development opportunities to senior design leaders. Foster team spirit and knowledge sharing across product-aligned UX teams to ensure the exchange of innovative ideas and practices. About you: We're looking for proven experience in a senior UX leadership role, managing large and diverse design teams, with a focus on direct-to-consumer digital products, ideally mobile/app focused. Deep understanding of customer needs and a commitment to delivering exceptional user experiences. Creative problem-solving skills and a passion for staying ahead of industry trends. Experience with a variety of design tools, including Figma. Strong understanding of business commercial goals, market trends, and organisational strategy. Proven experience of UX psychology and laws and a deep understanding of human-centered design. In-depth knowledge of the complete product lifecycle and experience managing large-scale design initiatives. Exceptional communication skills, with the ability to advocate for UX at the executive level. Experience in budgeting and resource planning. Strong cross-functional collaboration skills and experience working with various departments. Proven ability to build and maintain a strong UX culture within an organisation. Knowledge of regulatory and ethical standards related to design, including accessibility and privacy. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 561,000 customers using our award-winning platform propositions to manage assets totalling more than £89.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2024 named a Great Place to Work. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting holiday entitlement of 28, increasing up to 31 days with length of service and a holiday buy and sell scheme. A choice of pension schemes with matched contributions up to 8%. Discretionary bonus scheme. Annual free share awards scheme. Buy As You Earn (BAYE) Scheme. Health Cash Plan - provided by SimplyHealth. Discounted private healthcare scheme and dental plan. Employee Assistance Programme. Sick pay+ pledge. Enhanced maternity, paternity, and shared parental leave. Loans for travel season tickets. Charitable giving opportunities through salary sacrifice. Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more. Personal development programmes built around you and your career goals, including access to personal skills workshops. Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off. Monthly leadership breakfasts and lunches. Casual dress code. Access to a range of benefits from our sponsorship deals. At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.