Apogee Corporation Limited

Are you a hands-on, technically minded PC Hardware Engineer looking for your next challenge? Join our growing team in Guernsey. We re looking for someone who thrives on diagnosing issues, building reliable systems, and ensuring top-quality delivery of hardware solutions. Summary: As a PC Hardware Engineer, you ll be responsible for the full lifecycle of PC imaging, configuration, repair, and deployment across various hardware models. The ideal candidate will have in-depth knowledge of PC hardware and software, excellent troubleshooting skills, and the ability to optimise systems to meet business or client needs. You'll work with modern tools like Intune and SCCM, and support onsite delivery to multiple locations across the island. Key Responsibilities: Image Deployment: Deploy Windows OS images using tools such as Intune and SCCM, tailored to various hardware specifications. System Configuration: Customise operating systems and software according to company and client requirements. Troubleshooting: Diagnose and resolve imaging and hardware issues to ensure optimal system performance. Hardware Repairs: Carry out PC repairs, part replacements, diagnostics, and restorations in-house. Onsite Delivery: Visit State of Guernsey sites to deliver and install systems, ensuring timely and effective support within agreed SLAs. Documentation: Maintain accurate records of imaging processes, configurations, troubleshooting, and repairs. Quality Assurance: Perform rigorous checks on all systems to meet high standards of performance and security. Collaboration: Work closely with 3rd-party IT teams to ensure smooth deployment and support transitions. Inventory Management: Manage tools, parts, and software used in imaging and repairs. Asset Disposal: Handle data and device disposal in line with quality and environmental policies. Facility Care: Keep the imaging and repair centre clean, organised, and professionally presented. NB:This role requires travel between sites on a regular basis and attendance at off-island training/events. NB:All applicants must satisfy Guernsey Government employment eligibility and background checks as well as security clearance

The Service Delivery Manager (SDM) will be responsible for ensuring the effective and efficient delivery of operational services to internal departments, stakeholders, and users. This role is pivotal in managing the performance, quality, and improvement of service delivery across key functions, in line with agreed SLAs, KPIs, and the strategic objectives of customer accounts. Are you an experienced leader in service operations with a passion for excellence and customer satisfaction? We're seeking a Service Delivery Manager to oversee the end-to-end delivery of services across our key departments ensuring consistently high performance and a first-class user experience. Key Responsibilities: Drive the full lifecycle of service delivery, ensuring alignment with service standards, regulations, and user needs. Manage and maintain our ITSM platform from incident and request logging to resolution and closure. Take ownership of the IMACD process and maintain an accurate customer asset inventory. Develop and report on SLAs and KPIs, ensuring accountability and transparency across teams. Lead incident, problem, change, and request management to ensure continuity and minimal disruption. Act as the key liaison between stakeholders and operational teams, building strong and productive relationships. Coordinate with technical staff, third-party suppliers, and contractors to resolve issues and improve services. Drive continuous improvement initiatives, leveraging ITIL best practices and real-time feedback. Maintain detailed documentation including procedures, service catalogues, and workflows. Support the rollout and integration of new services into business-as-usual operations. Contribute to risk management, governance, compliance, and audit-readiness. Lead and mentor service delivery team members to create a high-performance, collaborative culture. Flexibility: We support work-life balance and encourage applications from those seeking flexible working arrangements, where possible within the role and business needs. If you require flexibility, please indicate this in the salary box section of your application, after specifying your salary expectations, so we can discuss it early in the process. Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointment. Our application form is quick and easy no need to repeat your entire CV, we promise!

Winner of the Investors in Sales 2023 and Winner of the PrintIT Awards for Employee Experience 2021, Apogee Corporation provides Managed Workplace, Managed Print and Managed IT Services with Europe's Largest Multi-Brand solution. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate about diversity, equity, and inclusion with a culture of originality. Our recent investment of £250,000 in employee training and development highlights our commitment to investing in enhancing the skills, knowledge, and experience of our employees. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. Location Aylesford, Maidstone Job Summary Monday to Friday 8am - 5pm, 8.30am - 5.30pm and 9am - 6pm - 43 days office, one day remote working The role of Customer Service Desk Coordinator-HP is to ensure that our priority clients' accounts are monitored and managed effectively, ensuring SLA's and KPI's are consistently achieved, and our customers receive a high-level dedicated service by answering queries and customer issues via a portal system. Experience and Skills Required Strong Administration and organisational skills Excellent customer service skills with the ability to communicate effectively with both internal colleagues and external customers Ability to Monitor and maintain bespoke customer portals Logging service calls on internal systems Liaising with internal departments and external suppliers Liaising with customers contacts Creating and running regular and ad-hoc reports in excel, so experience with Excel is required Ability and willingness to learn, develop and continuously improve High level of accuracy and attention to detail Benefits Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts We are a Disability Confident Committed Employer. Please take the time to look at our excellent Glassdoor and Trustpilot reviews. We have been awarded "Customer Experience Foundation Membership" showing our commitment to excellent customer service. Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We welcome all applicants and are open to considering flexible working options.

Step into the dynamic world of outbound sales with our Inside sales team, where each call presents an opportunity to connect with New clients. Ditch the rigid scripts and bring your own style to each interaction. As a valued team member, you'll not only reach out to potential clients but also engage in meaningful conversations that set the stage for valuable appointments and leads for our Account Managers. In this proactive role, you will conduct approximately 75 outbound calls per day. Additionally, you'll maintain our databases and handle other customer-focused duties, ensuring our systems run smoothly. Expect a dynamic work environment where priorities may shift, and challenges may arise, but with strong support, you'll thrive in this fast-paced setting. Our team is a close-knit community that values creativity and collaboration. The role offers unlimited earning potential with uncapped commission. By fully engaging with Apogee's services and products, you'll not only boost your income but also enhance your industry expertise. Join us for this exciting opportunity where each call is a chance to make a significant impact, and every success reflects your skill and dedication. Hours: Monday to Friday, 9 AM to 5 PM, with 3 days in the office and 2 days working from home (After training) . Attractive bonuses for appointments booked and a percentage of deals won by the team. Please note the description has changed slighly from the original posting, please see the correct wording attached Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointment. Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointmen t.

Step into the dynamic world of outbound sales with our Inside sales team, where each call presents an opportunity to connect with New clients. Ditch the rigid scripts and bring your own style to each interaction. As a valued team member, you'll not only reach out to potential clients but also engage in meaningful conversations that set the stage for valuable appointments and leads for our Account Managers. In this proactive role, you will conduct approximately 75 outbound calls per day. Additionally, you'll maintain our databases and handle other customer-focused duties, ensuring our systems run smoothly. Expect a dynamic work environment where priorities may shift, and challenges may arise, but with strong support, you'll thrive in this fast-paced setting. Our team is a close-knit community that values creativity and collaboration. The role offers unlimited earning potential with uncapped commission. By fully engaging with Apogee's services and products, you'll not only boost your income but also enhance your industry expertise. Join us for this exciting opportunity where each call is a chance to make a significant impact, and every success reflects your skill and dedication. Hours: Monday to Friday, 9 AM to 5 PM, with 3 days in the office and 2 days working from home (After training) . Attractive bonuses for appointments booked and a percentage of deals won by the team. Please note the description has changed slighly from the original posting, please see the correct wording attached Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointment. Working hours: Monday to Friday, 8:30 AM to 5:30 PM, including a 1-hour lunch break (40 hours per week). Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointmen t.

Winner of the Investors in Sales 2023 and Winner of the PrintIT Awards for Employee Experience 2021, Apogee Corporation provides Managed Workplace, Managed Print and Managed IT Services with Europe's Largest Multi-Brand solution. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate about diversity, equity, and inclusion with a culture of originality. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. Location London & Home Counties Job Summary You will undergo training to effectively market our complete range of managed services, encompassing print services, digital workplace solutions, IT services, and outsourced document services. Initially, your role will be centred around phone-based interactions, but it will evolve into a position where you will meet with potential and current clients for appointments. In this capacity, you will manage the entire sales process, becoming a crucial driving force behind our company's growth and the expansion of our market footprint. Experience and Skills Required Previous strong customer service experience in any industry, and have the ability to deal with customers at all levels. You will be motivated by sales and willing to undertake training and progress a career in sales. Confident and resilient personality. Have excellent verbal and written skills, and be fully customer-focused. High motivation, adaptability, and goal-oriented. Have very strong interpersonal, problem-solving, and time management skills. Basic computer skills, willingness to learn company tools. Positive attitude, and a strong team player. Benefits Flexible working options. 33 days holiday including bank holidays. Holiday purchase scheme. Enhanced family friendly benefits (maternity, adoption, paternity and IVF). 2 paid days off per year for voluntary work to support our local communities. Pension scheme. Life assurance 4 x salary. Sponsorship for professional development and memberships. Employee Assistance Programme, including access to a virtual GP and financial wellbeing support. Mental health first aider support programme. Cycle2work scheme. Discounted Gym Membership. Eye care voucher scheme. Free flu vaccinations. Employee social events and recognition activities throughout the year. HP Employee discount programmes. Mobile phone discounts. We are a Disability Confident Committed Employer. Please take the time to look at our excellent Glassdoor and Trustpilot reviews. We have been awarded "Customer Experience Foundation Membership" showing our commitment to excellent customer service. Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We welcome all applicants and are open to considering flexible working options.

Sales Solutions Consultant - Outsourced Solutions Winner of the Investors in Sales 2023 and Winner of the PrintIT Awards for Employee Experience 2021, Apogee Corporation provides Managed Workplace, Managed Print and Managed IT Services with Europe's Largest Multi-Brand solution. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate about diversity, equity, and inclusion with a culture of originality. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. Location: Bristol About Us: Are you ready to take the lead in technology solutions? Join Apogee as a Sales Solutions Consultant for Managed IT Services (MITS) Outsourced Solutions , where you'll have the chance to innovate and shape the future of IT services. Why Apogee? We're dedicated to creating a collaborative, inclusive environment where everyone can thrive and grow. We offer flexible working arrangements to support your work-life balance. You'll have access to the latest tools and training to enhance your skills and career development. Your Role as a Sales Solutions Consultant for MITS: In this dynamic position, you'll be at the forefront of delivering cutting-edge IT Outsourced Solutions for both the private and public sectors. Your expertise will empower our sales teams to create value-driven propositions that resonate with a diverse range of clients-from commercial businesses to enterprise and major accounts. You'll focus on: Acting as the go-to expert across our comprehensive portfolio, including Managed IT Services, Cloud-based Services, End User Support Services, and Infrastructure Services . Collaborating closely with sales teams to drive sales, while also developing new business opportunities independently. Playing a key role in building a strong pipeline for MITS solutions, ensuring Apogee remains the preferred choice for multi-vendor print technology and IT services. What You'll Get: A competitive remuneration package that recognises your skills and achievements. The flexibility to work from anywhere in the UK. A supportive team culture that values work-life balance and professional development. If you're ready to embrace a role where you can drive innovation and make a real impact, we'd love to hear from you! Experience and Skills Required: We're looking for a dynamic and driven individual with: Extensive Expertise: In-depth knowledge and experience in managed IT services, with an understanding of cloud and End user Support services. Client-Facing Experience: Proven track record in engaging with clients through sales meetings and presentations. Ownership and Initiative: Ability to take charge of important tasks and see them through to successful outcomes, making informed decisions and taking appropriate actions. Positive Attitude: A can-do spirit, able to meet tight timelines and thrive under pressure. Customer Focus: Commitment to delivering high levels of customer service. Multitasking Ability: Skilled in managing multiple tasks under time constraints and shifting priorities. Self-Motivation: An independent, highly self-motivated, and positive individual with excellent organisational and team skills, and a keen eye for detail. Interpersonal Skills: Strong interpersonal skills and a passion for learning and developing new skills. Data Interpretation: Competence in interpreting data from spreadsheets and software applications. Technical Proficiency: Strong Microsoft Office skills, particularly in Word, Excel, PowerPoint, and CRM applications. Join us to ensure that Apogee remains the first choice for multi-vendor print technology and IT hardware services offering exceptional value and service to our clients. Benefits: Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts We are a Disability Confident Committed Employer. Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We welcome all applicants and are open to considering flexible working options.

Professional Services - Deployment Services Consultant Winner of the Investors in Sales 2023 and Winner of the PrintIT Awards for Employee Experience 2021, Apogee Corporation provides Managed Workplace, Managed Print and Managed IT Services with Europe's Largest Multi-Brand solution. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate about diversity, equity, and inclusion with a culture of originality. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. Job Summary This role is field-based, working across client sites in the UK. The role comes with a car or car allowance. Following bespoke solution designs, the Deployment Services Consultant is responsible for the onsite deployment of a range of print and IT devices that includes items such as print and IT Hardware / Software solutions. Reporting to the Deployment Services Manager, the Consultant will be required to support the setup and full implementation of the approved solution, assisting with the creation of key project documentation such as Site Implementation Guides (SIG) and ensuring technical scope and consistency is maintained throughout the project. Key Duties: Support project team to meet deployment targets Implement projects under manager guidance Communicate with customers on technical aspects Review and manage project documentation Conduct testing for smooth deployment Identify and progress sales opportunities Deploy Print Management software solutions Handle ad-hoc tasks for existing installations Address snagging issues Create/modify documentation for installs Attend customer sites as needed Collaborate with other departments effectively Assist customers remotely with software issues Willingness to travel, including overnight stays Experience and Skills Required Confidence to tackle problems and help people solve technical issues. Knowledge of managed print solution software (PaperCut, Equitrac, Safecom, Uniflow etc.) Knowledge of print hardware (HP, Ricoh, Xerox, Kyocera, Konica Minolta etc.) Managing installs and situations effectively, ensuring a swift resolution to any outstanding issues. Effective documentation creation and modification. Understanding of basic network terminology, e.g., network routing, IP addressing, basic DNS. Broad experience of managed print services and hardware. PC and MAC experience. Basic Microsoft Office knowledge. Full UK driving license Benefits Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts We are a Disability Confident Committed Employer. Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We welcome all applicants and are open to considering flexible working options.

This role can be based out of our Maidstone or Lincoln Office. This is an exciting opportunity to help transform how we use data and insight across the business. As a Junior Power BI Developer , you will play a pivotal role in enabling data-driven decisions through cutting-edge Power BI solutions. You will collaborate with stakeholders to design, build, and maintain impactful dashboards and reports while ensuring data accuracy and consistency. Key Responsibilities Deliver end-to-end Power BI reporting solutions. Gather and clarify requirements with stakeholders. Design and deliver Power BI training. Create and maintain solution design documentation. Ensure the accuracy and quality of data deliverables. Use data modelling and analysis techniques to support optimisation initiatives. Collaborate on cross-functional projects to discover insights and guide decision-making. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. Flexibility: We are committed to supporting a work-life balance and are open to considering flexible working arrangements, including part-time hours or alternative schedules, depending on the role and business needs. These can be discussed during the application process. We encourage applications from individuals with commitments outside of work who are seeking a role that suits their needs. Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointmen t.

This role can be based out of our Maidstone or Lincoln Office. This is an exciting opportunity to help transform how we use data and insight across the business. As a Junior Power BI Developer , you will play a pivotal role in enabling data-driven decisions through cutting-edge Power BI solutions. You will collaborate with stakeholders to design, build, and maintain impactful dashboards and reports while ensuring data accuracy and consistency. Key Responsibilities Deliver end-to-end Power BI reporting solutions. Gather and clarify requirements with stakeholders. Design and deliver Power BI training. Create and maintain solution design documentation. Ensure the accuracy and quality of data deliverables. Use data modelling and analysis techniques to support optimisation initiatives. Collaborate on cross-functional projects to discover insights and guide decision-making. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. Flexibility: We are committed to supporting a work-life balance and are open to considering flexible working arrangements, including part-time hours or alternative schedules, depending on the role and business needs. These can be discussed during the application process. We encourage applications from individuals with commitments outside of work who are seeking a role that suits their needs. Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointmen t.

Step into the dynamic world of outbound sales with our Inside sales team, where each call presents an opportunity to connect with New clients. Ditch the rigid scripts and bring your own style to each interaction. As a valued team member, you'll not only reach out to potential clients but also engage in meaningful conversations that set the stage for valuable appointments and leads for our Account Managers. In this proactive role, you will conduct approximately 75 outbound calls per day. Additionally, you'll maintain our databases and handle other customer-focused duties, ensuring our systems run smoothly. Expect a dynamic work environment where priorities may shift, and challenges may arise, but with strong support, you'll thrive in this fast-paced setting. Our team is a close-knit community that values creativity and collaboration. The role offers unlimited earning potential with uncapped commission. By fully engaging with Apogee's services and products, you'll not only boost your income but also enhance your industry expertise. Join us for this exciting opportunity where each call is a chance to make a significant impact, and every success reflects your skill and dedication. Hours: Monday to Friday, 9 AM to 5 PM, 5 days in the office with flexibility . Attractive bonuses for appointments booked and a percentage of deals won by the team. Flexibility: We are committed to supporting a work-life balance and are open to considering flexible working arrangements, including part-time hours or alternative schedules, depending on the role and business needs. These can be discussed during the application process. We encourage applications from individuals with commitments outside of work who are seeking a role that suits their needs. Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointmen t.