Gerson Lehrman Group, Inc.
GLG is seeking Italian speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network - the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals - think top financial services firms, consultancies, and corporations - to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you'll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts - all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills. Specific responsibilities include (but are not limited to): Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win Owning client projects from start to finish - that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts Collaborating with colleagues , your manager, and internal stakeholders to bring GLG's full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts As an Associate, you will have the opportunity to: Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management Cultivate account management and commercial skills through direct client relationship building and responsive service Become a people manager and lead future Associates once you outperform as an individual contributor An ideal candidate will have the following: Bachelor's degree or higher (required) 0-3 years of work experience in client-facing, sales, or account management roles Demonstrated critical thinking and creative problem-solving skills Fluency in English and French, additional European languages are a bonus Excellent communication and interpersonal skills, including comfort with phone-based outreach Ability to work independently and collaboratively, in an ever-changing andfast-paced environment Receptive to close coaching and feedback Ability to multitask and prioritize effectively, while ensuring an attention to detail Hustle and tenacity that drives you to go above and beyond to delight clients Appreciation for data and understanding the numbers Willingness to work flexible and extended hours (including evenings and some holidays) based onclientneeds and expectations About GLG / Gerson Lehrman Group GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture. Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law. EEO Policy Statement Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
GLG is seeking Italian speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network - the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals - think top financial services firms, consultancies, and corporations - to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you'll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts - all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills. Specific responsibilities include (but are not limited to): Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win Owning client projects from start to finish - that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts Collaborating with colleagues , your manager, and internal stakeholders to bring GLG's full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts As an Associate, you will have the opportunity to: Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management Cultivate account management and commercial skills through direct client relationship building and responsive service Become a people manager and lead future Associates once you outperform as an individual contributor An ideal candidate will have the following: Bachelor's degree or higher (required) 0-3 years of work experience in client-facing, sales, or account management roles Demonstrated critical thinking and creative problem-solving skills Fluency in English and French, additional European languages are a bonus Excellent communication and interpersonal skills, including comfort with phone-based outreach Ability to work independently and collaboratively, in an ever-changing andfast-paced environment Receptive to close coaching and feedback Ability to multitask and prioritize effectively, while ensuring an attention to detail Hustle and tenacity that drives you to go above and beyond to delight clients Appreciation for data and understanding the numbers Willingness to work flexible and extended hours (including evenings and some holidays) based onclientneeds and expectations About GLG / Gerson Lehrman Group GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture. Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law. EEO Policy Statement Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Gerson Lehrman Group, Inc.
The Senior Client Solutions Associate role sits within our EMEA Private Equity Financial Services team, based in London. We have a prestigious and sophisticated client base at leading financial institutions in the EMEA region, including some of the world's largest Private Equity funds, Hedge funds, and Mutual and Sovereign funds. This is a key role within GLG, where you will be autonomously responsible for delivering projects to clients, building relationships with our council members, and working with senior colleagues to maximize GLG's growth and impact. At GLG, you will have both the opportunity to progress quickly and to work in a collaborative environment. Specific Responsibilities Learning the workflow by recruiting new senior industry experts for the first 2 - 4 months to grow GLG's network. Once successfully certified on recruiting, executing time-sensitive projects for GLG's clients working within a specialized team - split by either industry, region, or investment strategy. Leveraging GLG's network to match Council Members with clients based on the client's needs. Daily interaction with GLG's experts over the phone to qualify profiles to ensure an exact fit for client projects. Maintaining accountability and responsibility for client projects and the overall client experience. Enhancing your knowledge of your clients by building strong relationships with them. Towards the end of tenure, working with our Business Development/Sales team to discuss content ideas and map out users and how to engage them in order to grow revenue and ensure retention of existing accounts. Towards the end of tenure, collaborating with GLG's Events, Strategic Projects, and Survey teams to pitch and execute a wide range of products. Collaborating with senior team members to program virtual and live content events. Preparation for and attendance of client meetings. Ideal Candidate Qualifications Ability to multi-task and prioritize activities effectively while ensuring a high level of accuracy and attention to detail. Demonstrable client service skills where you have owned relationships with clients. Experience of working in a fast-paced environment. Strong desire to work in a collaborative environment. Bachelor's degree or above. 1-2 years of work experience in a client service-focused position post-graduation. Full business proficiency in English; additional European languages are desirable but not essential for this role. 12-24 months after achieving specific qualitative goals (consistent high-quality end-to-end delivery, quality of relationship management, and outreaches), Senior Client Services Associates typically progress onto Client Solutions Manager roles, where you are responsible for your own book of business, managing client relationships, and increasing management responsibility of other/junior team members. What We Offer The opportunity to work with a prestigious international client base and learn from leading subject-matter experts, including C-level executives, on a daily basis. Full access to GLG Library and opportunity to attend events such as round tables with experts. Real autonomy in the role and the opportunity to progress quickly. Mentoring opportunities by becoming an Ambassador for new graduates. A great team atmosphere with socials, off-site activities, and sports teams to join. About GLG / Gerson Lehrman Group GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture. Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law. EEO Policy Statement Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
The Senior Client Solutions Associate role sits within our EMEA Private Equity Financial Services team, based in London. We have a prestigious and sophisticated client base at leading financial institutions in the EMEA region, including some of the world's largest Private Equity funds, Hedge funds, and Mutual and Sovereign funds. This is a key role within GLG, where you will be autonomously responsible for delivering projects to clients, building relationships with our council members, and working with senior colleagues to maximize GLG's growth and impact. At GLG, you will have both the opportunity to progress quickly and to work in a collaborative environment. Specific Responsibilities Learning the workflow by recruiting new senior industry experts for the first 2 - 4 months to grow GLG's network. Once successfully certified on recruiting, executing time-sensitive projects for GLG's clients working within a specialized team - split by either industry, region, or investment strategy. Leveraging GLG's network to match Council Members with clients based on the client's needs. Daily interaction with GLG's experts over the phone to qualify profiles to ensure an exact fit for client projects. Maintaining accountability and responsibility for client projects and the overall client experience. Enhancing your knowledge of your clients by building strong relationships with them. Towards the end of tenure, working with our Business Development/Sales team to discuss content ideas and map out users and how to engage them in order to grow revenue and ensure retention of existing accounts. Towards the end of tenure, collaborating with GLG's Events, Strategic Projects, and Survey teams to pitch and execute a wide range of products. Collaborating with senior team members to program virtual and live content events. Preparation for and attendance of client meetings. Ideal Candidate Qualifications Ability to multi-task and prioritize activities effectively while ensuring a high level of accuracy and attention to detail. Demonstrable client service skills where you have owned relationships with clients. Experience of working in a fast-paced environment. Strong desire to work in a collaborative environment. Bachelor's degree or above. 1-2 years of work experience in a client service-focused position post-graduation. Full business proficiency in English; additional European languages are desirable but not essential for this role. 12-24 months after achieving specific qualitative goals (consistent high-quality end-to-end delivery, quality of relationship management, and outreaches), Senior Client Services Associates typically progress onto Client Solutions Manager roles, where you are responsible for your own book of business, managing client relationships, and increasing management responsibility of other/junior team members. What We Offer The opportunity to work with a prestigious international client base and learn from leading subject-matter experts, including C-level executives, on a daily basis. Full access to GLG Library and opportunity to attend events such as round tables with experts. Real autonomy in the role and the opportunity to progress quickly. Mentoring opportunities by becoming an Ambassador for new graduates. A great team atmosphere with socials, off-site activities, and sports teams to join. About GLG / Gerson Lehrman Group GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture. Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law. EEO Policy Statement Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.