Salesforce, Inc.

A leading software vendor is seeking an Engagement Delivery Director to oversee strategic engagements and lead complex programs. The role entails building and managing teams, ensuring successful customer outcomes, and maintaining relationships with key stakeholders. Ideal candidates will have over 10 years of program management experience and expertise in governance and risk management. A degree or equivalent experience is required, along with preferred certifications in project management and agile methodologies. This position offers flexible remote work opportunities.

Senior Solution Engineer page is loaded Senior Solution Engineerremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR318016 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Salesforce Marketing Cloud is a leader in AI-driven digital customer engagement solutions across; email, mobile and web across B2B & B2C. The Salesforce Marketing Cloud Solution Engineer (MC SE) engages with customers ranging from operational marketing and IT teams to C-Level executives. The MC SE is a trusted advisor and guide delivering memorable customer experiences while positioning the business value of our solutions to all levels of audience. The MC Solution Engineer is part of the UKI Sales team, providing technology and industry expertise to customers and partners by crafting, packaging, and demonstrating innovative solutions that tackle key business challenges and help to deliver against demanding critical metrics. In addition to working on sales opportunities and supporting marketing initiatives, you will also get a chance to work on exciting critical initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within Salesforce. Responsibilities: Success will be measured by the overall performance of the Sales team in growing annual revenues and providing solution expertise to support growing the sales pipeline: Work in close partnership with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns, from technical discovery to technical close Lead client discovery and workshop sessions to ensure that the proposed solution delivers customer success, solving identified business challenges, helping to achieve their important metrics, and providing a path to fast return on investment Present and demonstrate technical solutions; have a passion for understanding and solving business challenges to bring the most value to customers. Deliver inspiring presentations and product demonstrations to expectant and influential audiences; either as part of sales cycles or Salesforce events such as World Tour and Dreamforce. Partner with Salesforce product management teams to deeply understand Salesforce solutions and roadmap, advise sales plays and advocate for key features needed for success across the Industry/Territory via Voice of the Customer feedback Develop scalable, deployable, reusable, and relevant field enablement assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams Articulate Marketing & AI return on investment value to business and IT partners Remain well-informed on the latest innovations in customer experience management solutions. Amplify the reach of your successes and learning moments internally to maximise the impact of every engagement Essential Requirements Some experience working within a Solution Engineering, Pre-Sales or Implementation role B2B or B2C Marketing Experience Experience working in one or more of: Marketing Automation, Customer Data Platforms and AI Be an autonomous self-starter that is able to learn, lead and prioritise tasks and time effectively. Be comfortable working across multiple highly dynamic teams or on solo projects as required Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organisations Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content. Additional (but not a must) Requirements Technical knowledge of the Salesforce platform Technical expertise in any of the following technologies: marketing automation tools, CRM systems, Customer Data Platforms Salesforce Marketing Cloud (Account Engagement, Engagement or Next/Advanced) experience a plus Experience in modern cloud data platforms (Snowflake, Databricks, Big Query, RedShift) AI: Data Engineering, machine learning, Vector Databases & RAG, (a plus: Agentic AI and Agents) Experience in post-sales implementationsUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

A leading global software company is seeking a Professional Services Sales Leader to drive sales with a focus on innovative AI solutions. The role involves building and managing a high-performing sales team, engaging C-level clients, and delivering on revenue targets. Ideal candidates have a strong sales management background, excellent communication and consultative selling skills, and a deep understanding of CRM and AI. The position offers an opportunity to shape customer success in an evolving tech landscape.

A leading cloud technology company in the UK is looking for a Pre-Sales professional with strong experience in enterprise software and technical sales. The successful candidate will build trust with clients, influence key decision-makers, and deliver tailored product presentations. Responsibilities include attaining MuleSoft certifications and taking ownership of technical sales to close deals. Join us to redefine the future of technology and enjoy a range of employee benefits that support your personal and professional growth.

A leading technology company in the UK is seeking a talented Backend focused Engineer to advance autonomous agent systems. The ideal candidate will lead the design and development of intelligent agents capable of sophisticated navigation across diverse software platforms. Qualifications include strong fundamentals in software engineering, proficiency in Python, and experience with building agent orchestration frameworks. This role is a unique opportunity to drive innovation and contribute to cutting-edge projects in a dynamic team.

A leading AI solutions provider in Greater London is looking for a Forward Deployed Engineer to deliver innovative AI solutions. The role involves hands-on coding and architecting bespoke AI systems tailored to client needs using the Salesforce platform. Candidates should have a strong programming background, leadership skills, and experience in AI technologies. This exciting opportunity will engage you in complex problem-solving and strategic client partnerships while driving innovative AI advancements.

Mid-Market Account Executive page is loaded Mid-Market Account Executiveremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR306969 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Elevate Your Sales Career with Salesforce in the UK! About the Opportunity: Imagine stepping into a role where you're not just an employee but an integral part of a community - our 'Ohana'. As a Mid-Market Account Executive, you'll sell the entire Salesforce platform into a set of named accounts of customers ranging from 250-750 employees. Think of yourself as the "General Manager" in this role-mapping account strategies, aligning resources, and acting as the extension of your customers, in partnership with product and technical specialists.You'll work closely with current and prospective customers as a trusted digital advisor to deeply understand their unique challenges and goals. Collaborating with customers on the Salesforce Platform, you'll evangelize solutions that will help them reach their business objectives and blaze new trails within their organizations. What We're Looking For: Curious Minds: Engage in thorough research and discovery, unearthing the underlying needs and goals of each unique customer. Proven Champions: Demonstrated success in technology solution-based sales, with a history of hitting challenging sales quotas and navigating complex sales cycles. Strategic Visionaries: Adept at territory and account planning, with a knack for identifying and qualifying the brightest prospects and opportunities. Solution-Oriented Thinkers: Craft compelling value propositions that resonate with customer needs. Team Players: Leverage the full spectrum of Salesforce's resources and partnerships to deliver unparalleled customer success. Why Join Salesforce: Innovative Culture: Be part of a company that's reshaping the future with advanced AI models and cloud solutions. Global Impact: Contribute to products that are transforming industries worldwide. Career Growth: Access to professional development opportunities, mentorship programs, and a clear path for advancement. Comprehensive Benefits: Competitive compensation, health benefits, education reimbursements, family-first policies, wellness programs, and more. Join Us: Embark on a career where your sales expertise meets groundbreaking technology. Apply now to be part of Salesforce's mission to inspire the future of business with AI + Data + CRM.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Qualifications for Success: Prior experience in enterprise software Pre-Sales. Proficiency in building trust with clients and the ability to influence key decision-makers throughout the sales process. Hands-on experience with middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, etc. Proficient in hands-on development, coding, and API design. Familiarity with cloud technologies, including iPaaS, SaaS applications, cloud infrastructure, etc. (preferred). Proven track record of creating and delivering Proofs of Concept (PoCs) and independently and effectively responding to functional and technical aspects of RFIs/RFPs. Capability to lead architectural discussions and workshops. A deep passion for technology and the ability to translate that passion into tangible business benefits for customers. Excellent verbal and written communication skills, coupled with strong presentation abilities. Willingness to travel as required and to maintain flexibility regarding working hours within the UK and Ireland region. What You Will Accomplish: In 3 Months: Attain MuleSoft Developer certification. Successfully complete MuleSoft's SE training programs. Enhance your architectural problem-solving and whiteboarding skills through shadowing and role-playing customer scenarios. Engage with Account Executives and Sales leaders, shadowing customer calls and engagements. In 12 Months: Assemble all the elements to "perfect your craft" by closing deals. Take ownership of technical sales from start to finish for a range of opportunities. Achieve certification in all Product, Architecture, and Sales Messaging training courses. Deliver product presentations and demonstrations tailored to the client's technical specifications and audience. Develop Proofs of Concept (PoCs) as part of an account team to showcase the possibilities.When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Principal Technical Architect, Data & AI page is loaded Principal Technical Architect, Data & AIremote type: Office - Flexiblelocations: United Kingdom - England - Remotetime type: Full timeposted on: Posted Todayjob requisition id: JR321504 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The D360 aka Data Cloud specialist team is an innovative group of sellers and GTM specialists at the heart of Salesforce's newest innovation - D360. We are a startup within an extensive organization focused on next-generation of technology at Salesforce. This dedicated team helps Salesforce customers and prospects develop and implement strategies to take their Customer Experience efforts to a new level with Data + AI + CRM + Trust. This team is at the center of our GTM strategy connecting the dots between the D360 Product team, Product Marketing, Enablement, Customer Success & Support, and Partners Ecosystem to drive growth for D360. It is a dynamic, constantly evolving environment where expertise in design, and technology is demonstrated every day to drive innovation. Role Description The D360 Technical Architect plays a pivotal role in developing innovative solutions for our customers across a variety of industries. You will work closely with Account Executives, Solutions Engineering, Product, and Product Marketing teams to provide deep technical domain expertise during the pre and post-sale process. Our D360 customers are only as successful as the value they derive from the platform. You will play a key role in ensuring D360 is the right fit, help them prioritize the most valuable D360 use cases, and provide technical architecture best practices to drive product adoption. You will collaborate with the broader global D360 team to develop use cases, demos, sales plays, and technical thought leadership. You will also have a meaningful role in driving our Product Roadmap forward and serve as a key advisor to the Product organization sharing innovative ideas and feedback from customers It is important to have a solid technical grasp of the CRM, Modern Data Stack, Analytics & BI, CRM and AI (Generative and Predictive) landscape and the ability to effectively communicate our offerings to potential clients. Key Responsibilities Solve Business Problems - Analyze complex business problems by conducting research and assessments to define the problem, generate innovative ideas, see opportunities, and recommend actionable solutions. Drive Innovation & Customer Adoption - Bring structure to the client's decision-making process by communicating and evaluating solution options, and facilitating agreement among key stakeholders that helps customer's prioritize high-value solutions, driving business impact. Connect the "Art of the Possible" - Assist Solutions Engineers with delivering software demonstrations, rapid prototyping, and storytelling to show how connected experiences come to life with the Salesforce D360 & Salesforce CRM. Cross Platform Collaboration - You will use your understanding of customers' use cases across industries and multiple technology landscapes (CRM, Modern Data Stack, Analytics & BI, CRM and AI) to develop solutions across the Salesforce's technology stack. Provide Technical Domain Expertise - Answer in-depth D360 questions related to data governance, security, and other technical capabilities. Create architectural diagrams, write technical thought-leadership pieces (blogs, whitepapers, etc.), documentation, enablement materials to help us stay ahead of industry trends and help our customer's implement best practices with D360. Key Requirements Experience in solutions engineering/solutions architecture/technical consulting, ideally in the B2B SaaS space, particularly cloud data platforms Strong verbal and presentation abilities, capable of effectively communicating ideas to clients and prospective clients at all levels of an organization Understanding & ability to articulate the relationship between Data and Customer Relationship Management, aka the Customer360 Demonstrable ability to shift clients to alternative solutions when initial solutions are not a fit, with examples to support this. Demonstrable experience leading strategy and digital roadmap projects in a complex business environment Experience with Data Warehouses, Data Lakes, Cloud Technology, Business Intelligence and CRM products Experience in programming languages such as Javascript, Python, and SQL or Salesforce App Development with LWCs, Apex, Flow etc Preferred Requirements Implementation or Sales Experience in Salesforce D360 and Agentforce Hands on Experience on Salesforce CRM technology like Sales Cloud, Service Cloud, Marketing Cloud or any Industry Clouds Broad range of experience in large-scale database and data warehousing technology, like Snowflake or Databricks, as well as ETL processes, analytics and cloud technologies, Data Engineering, Data Science Hands on Experience in AI/ML solutions like Einstein, Sagemaker, and Vertex. Solid Understanding of Generative AI. Hands on Experience designing data solutions on cloud platforms like Amazon Web Services, Microsoft Azure or Google Cloud Platform. Hands-on expertise with analytics tools like Tableau, PowerBI, Looker, etc Familiarity with data activation or "reverse ETL" platforms in the context of Composable Data Platforms (CDP) and integrating various marketing technologies and data tools into a cohesive system. Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment,

Principle Software Engineer - Agents (PMTS) page is loaded Principle Software Engineer - Agents (PMTS)remote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR318245 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySoftware EngineeringJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.After Convergence AI's successful acquisition, the team are now integrated into Agentforce, Saleforces agentic platform for business. We are building an research hub in London who's sole focus is to build the future of agentic enterprise work. The Role We are seeking an exceptional Principal Engineer specializing in Agentic Systems to join our brand new dynamic team. As a senior technical leader in our engineering organisation, you will drive the strategic direction for autonomous agent systems at enterprise scale. You will lead moonshot agent projects that will fundamentally transform the future of work, while ensuring these systems meet the rigorous demands of enterprise deployment including scale, security, and compliance. Our mission will be to build sophisticated agents capable of navigating complex software environments, orchestrating multi-agent workflows, and making intelligent decisions to solve real-world problems autonomously-all while maintaining enterprise-grade reliability and security. Responsibilities Define and lead the technical strategy for production-scale intelligent agents capable of sophisticated navigation across diverse software platforms (e.g., Web UIs, Internal Sandboxes, Development Environments) while maintaining enterprise security boundaries Own the Security Strategy for autonomous agents Architect and implement distributed multi-agent orchestration systems at scale in enterprise production environments Establish comprehensive security frameworks for agent operations including sandboxing, permission models, audit trails, and compliance with enterprise standards Contribute as a technical leader to the scalable system architecture that supports complex agent interactions, real-time decision-making, and high-throughput backend services. In addition, build robust monitoring, observability, and governance systems for agent behavior Lead cutting-edge R&D in agentic systems, exploring novel approaches to agent trust models, explainability, and human-in-the-loop architectures at scale Mentor multiple engineering teams and collaborate with cross functional enterprise architects of the organization to align agent capabilities with business objectives Required Qualifications Principal-Level software engineering experience with a heavy focus on backend systems and cloud infra at scale. Proven track record of building and scaling agent orchestration frameworks in production environments. Strong software engineering fundamentals and advanced proficiency in Python or another OO language Expertise in designing, implementing, and maintaining Security, Authentication and Authorization frameworks, Credential Management, and Secrets Distribution Systems. Knowledge of technologies such as Model Control Protocol (MCP), A2A, Browser Agents, Sandbox Agents, and Computer Use Agents with their enterprise deployment considerations Strong background in cloud-native architectures (AWS/GCP/Azure) and modern infrastructure patterns at scale Demonstrated ability to architect and solve ambiguous, large-scale services, databases, security and infrastructure problems and mentor other engineers. Experience with building agents and agent orchestration frameworks (e.g., LangChain, custom frameworks) is beneficial. Preferred Qualifications Familiarity with the Salesforce platform and Agentforce ecosystem.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Agentforce IT Service, a next-generation ITSM solution built on the world's Service Cloud. Unlike legacy tools trapped in "portal-to-ticket" workflows, Agentforce is agent-first, conversation-first, and workflow-driven - redefining how employees resolve issues through AI-powered, 24/7 conversational experiences.This is your opportunity to be part of Salesforce's bold entry into the ITSM market - helping customers automate up to 80% of IT tasks end-to-end with the combined power of Agentforce, Data Cloud, and Einstein AI.This Specialist Solution Engineer role sits within our Emerging Business Unit, focusing on products in a similar growth lifecycle phase. The EBOU's mission is to incubate, scale, and grow these solutions with a startup mindset. You'll operate as a subject matter expert, articulating the value of our solutions and their seamless integration within the broader Salesforce portfolio. This is a dynamic role where your ability to think outside the box, challenge the status quo, and identify solutions that drive sales will be key to our team's success. Product OverviewAs a Specialist Solution Engineer supporting Agentforce IT Service, you will be instrumental in demonstrating and evangelizing in these areas:Our IT Service Management (ITSM) solution revolutionizes how employees get help and how IT teams deliver it. Built on the world's Service Cloud platform, Agentforce IT Service replaces outdated "portal-to-ticket" systems with an agent-first, conversation-first, workflow-driven experience. You'll be selling a solution that helps companies: Deliver Conversational, Always-On Support: Empower employees to get help in minutes, not hours, without leaving their workflow. Agentforce meets users where they work - in Slack - allowing them to request hardware, reset passwords, or report issues through natural conversation rather than complex forms. Automate End-to-End Incident Management: Accelerate resolutions with AI-driven triage, auto-creation of incidents, and intelligent routing to the right specialists. Reduce manual effort and improve agent productivity by letting Einstein handle repetitive tasks. Unify IT and HR Service on One Platform:Eliminate silos by bringing IT, HR, Facilities, and other service teams together within Salesforce. Deliver consistent, cross-departmental experiences with shared workflows, automation, and analytics. Gain Full Visibility with a Native CMDB:Leverage Salesforce's Configuration Management Database (CMDB) to visualize asset relationships, dependencies, and health in real time. Identify root causes, track service impacts, and resolve issues before they cascade. Boost Productivity and Reduce Costs:Automate up to 80% of IT tasks end-to-end through workflow automation, AI assistance, and self-service. Free up IT talent to focus on innovation instead of routine ticket handling. Enable the Agentic Enterprise:Combine human expertise with AI assistance to create a self-healing, proactivesupport environment where employees and digital agents collaborate to solveproblems faster than ever before.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

A leading CRM solution provider in Greater London is seeking a Specialist Solution Engineer to support their innovative ITSM solution, Agentforce. The role involves driving sales, demonstrating the platform, and collaborating across departments. Candidates should have a background in IT Service Management, strong communication skills, and a proficiency in AI technologies. This position offers a unique opportunity to shape the future of service management solutions and enhance customer experience through cutting-edge technology.

A leading technology company in the UK seeks an Account Solution Engineer to drive customer success through AI solutions. The ideal candidate will have over 5 years of experience in technical sales and CRM. Responsibilities include leading solution cycles, developing custom demos, and understanding customer needs. Join us to redefine the future of business through innovation and customer engagement.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Marketing Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.). Salesforce product certifications are a plus (AI Specialist, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant, B2C Commerce Developer). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

A leading technology company is seeking a Sales Manager for the Travel, Tourism, and Hospitality sector in Greater London. The ideal candidate will lead a motivated sales team, drive strategic sales initiatives, and manage customer relationships at the C-level. Applicants should have strong B2B sales experience, proven leadership skills, and a passion for developing diverse teams. This role offers a dynamic work environment and opportunities for professional growth.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Job DescriptionAn opportunity exists in our Core Sales organisation for a sales leader looking to further their career in a hyper-growth, fast-paced and dynamic environment! We are seeking an exceptional and ambitious Sales Manager who will play a key role in driving strategic sales initiatives in our Enterprise accounts for the Travel, Tourism and Hospitality (TTH) industry for the UK region. Role Description: As a Sales Leader, you will play a key role leading a team of highly visible and motivated Sales Executives in our expanding UKI sales operation that generates revenue and achieves individual, team and organisational quotas. Our culture is a pivotal element of our success at Salesforce so your leadership will encompass strong energy, passion and the ability to lead a dynamic workforce based in our London office. Ideal candidates should possess solid B2B sales and prior Sales management experience. Industry experience in TTH is desirable and will differentiate you from other candidates. Your Impact: Development of a growing and diverse team who are seen as trusted advisors to our customer(s) and with internal team members Develop the Go-To-Market (GTM) strategy for the team to increase our relevance and fuel the expansion of our Salesforce footprint within TTH Enterprise Supporting Account Executives by participating and leading in client meetings and engaging other corporate resources as required Management of a high performance team, including recruiting, hiring and training Build strong team unity, internal connections, and collaboration across the Salesforce eco-system Leading weekly forecast meetings Driving pipeline generation initiatives to improve revenue generating opportunities for the customer account(s) Mentor and professionally develop Account Executives regarding strategies to ensure a high level of closure rates and opportunity identification Engaging at the C-level in customer organisations Accurate reporting on sales activity and forecasting to Area Vice President Consistently supervising and enhancing the sales activities of the team To be an enabler of an inclusive and winning team spirit Required skills: Consistent track record in building / managing sales teams Previous experience in solution sales Experience leading teams selling transformational technology solutions to Enterprise customers Strong demonstrated and proven sales experience, working with complex customers People management experience Able to operate and navigate successfully in a matrix / multi-product sales environment Prior experience of selling complex software solutions to Travel, Tourism and Hospitality Enterprise customers, or similar industries, i.e. Retail A passion for building a growing and diverse team Proven ability to create and inspire impactful teams Excellent interpersonal skills; able to inspire and build trusted relationships (internally and externally) Passion for supporting team development, as well as for their own self-improvement Excellent negotiation skills A self-starter that can excel in a fast-paced environment Fluency in EnglishUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.