Starling Bank Limited

A leading UK bank in Cardiff is looking for a Senior People Partner on a fixed-term contract. The role involves delivering People plans, supporting various HR functions like culture building, recruitment, and talent management. Ideal candidates will have significant HR experience, particularly in financial services, and a strong ability to drive change in a fast-paced environment. Packaged benefits include generous holiday allowance and health advantages.

Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. Our Engineering Environment Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good. We're seeking a highly motivated and experienced engineer to play a key role in our Customer Service Engineering Group. You should have a strong understanding of delivering robust and scalable code, applying best practices, and a proven track record of delivering high quality software. Experience with AWS and Postgres is highly desirable. We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, and though we are looking for someone with 3-5 years of commercial experience with Java, you need not be an expert! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. The main part of our Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great! Java, which makes up the majority of our backend codebase Postgres AWS & GCP - we're cloud-native Distributed service based architecture Kubernetes (EKS) TeamCity for CI / CD (lots of teams are releasing code 15-20 times per day!) Terraform and Grafana The team The Customer Service Engineering group is all about making things better for our customers. We use the latest tech to build solid solutions that let customers help themselves, easily find out what the bank offers, and give our Operations teams the best tools to help customers quickly and effectively. Join us and help us create easy-to-use tools and ensure every support interaction is quick, helpful, and effective for millions of customers. Our process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial phone call - 45 minutes Take home technical test to be discussed in the technical interview - 3 hours Technical interview - 1.5 hours Final Interview - 40 minutes 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

A leading financial service provider in Manchester is looking for a Senior People Partner to enhance team culture and engagement. The ideal candidate should possess significant HR experience, particularly in financial services, and demonstrate strong stakeholder management skills. This role offers a permanent position with a comprehensive benefits package, including generous holiday allowances and private medical insurance, in a dynamic and fast-paced environment.

Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. Everyone at Starling gets the chance to own interesting things from day one, and we're told one of the best things about working here is the ability to achieve a lot in a short space of time. Our mission is to change banking for good. We can't do that without our dedicated and passionate employees. Our People team deals with all aspects of our employee journey - talent acquisition, employee onboarding, talent management, total rewards and employee experience and culture. We are now looking for a Senior People Partner to join us in our Manchester office on a Fixed Term Contract. In this role you'll work closely with our Operations teams and will take a lead in delivering our People plan at Starling. Some of the areas you will be working on are: Culture and Engagement - partner with leaders to build high performing, inclusive teams, championing wellbeing, DEI and the employee experience through listening to employee feedback, identifying areas for improvement and delivering change to support and promote our culture Stakeholder Management & Business Partnership -build trusted relationships with leaders and teams, advising, challenging and influencing. Using commercial awareness to translate business needs to people strategies. Coaching and Development - work with senior leaders and managers to improve/enhance their leadership effectiveness by providing day to day advice and feedback.Support talent reviews and succession planning.Drive performance management cycles. Reward - inform decision making for reward processes and provide market analysis and insight Talent Management - identify and actively manage our talent ensuring we retain and develop our people supporting team effectiveness and leadership capability. Recruitment, planning and onboarding - working with our in-house recruitment resources to grow talented, diverse teams Organisational Design & Change - support workforce planning, skilled at analysing people data to inform decision making. Experience in people change management and organisational design. Talent Acquisition and Onboarding - Partnering with our Talent Acquisition Team to ensure we continue to hire strong candidates and meet the resource needs of our growing business. HR Operations and MI - provide input to the People Operations team to ensure accurate data and take responsibility for reporting to support our people decision-making Significant experience in an HR or a People function, which has given you a solid grounding as a generalist; Experience working in financial services; A strength/preference in People Change Management, Reward, Engagement or Talent Management would be a useful addition to the team; An understanding of Risk and Regulatory requirements, and a willingness to develop your knowledge further; Strong execution skills and acute attention to detail; An ability to operate within a fast paced, growing business environment; to continuously improve and adapt to change business requirements; Numerate, with an evidence-based approach to decision making; Able to deliver effective results and meet deadlines in a flexible, organic, fast-paced environment. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Hello, we're Starling. Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are. Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank. About the Team Everyone at Starling gets the chance to own interesting things from day one, and we're told one of the best things about working here is the ability to achieve a lot in a short space of time. Our mission is to change banking for good. We can't do that without our dedicated and passionate employees. Our People team deals with all aspects of our employee journey - talent acquisition, employee onboarding, talent management, total rewards and employee experience and culture. We are now looking for a Senior Reward Analyst to join our People Team. This role will support the delivery of reward projects within the People Team, ensuring competitive, compliant, and engaging reward and benefits programmes. Responsibilities Support the development and delivery of reward and benefits programmes aligned with business objectives. Conduct compensation and benefits benchmarking, internal pay analysis, and market trend reviews to inform decision-making. Lead the collation, submission, and analysis of data for benchmarking surveys (e.g., Aon/WTW, Ravio), gender pay gap reporting, benefits renewal, and emolument disclosures. Provide critical analytical support for annual pay review processes. Maintain and update employee compensation and benefits data within Workday, ensuring absolute accuracy and compliance. Support day-to-day reward and benefits administration, including pensions, private medical insurance, and wellbeing programmes. Act as a key contact for internal queries regarding pay and benefits policies, providing clear and accurate guidance. Support future readiness for compliance with FCA/PRA remuneration codes and broader regulatory requirements Qualifications Significant experience in a Senior Reward / Compensation & Benefits Analyst role, ideally within financial services or fintech. High level of numeracy and accuracy with advanced Excel (or equivalent) skills and meticulous attention to detail. Strong analytical mindset with proven experience turning complex data into actionable insights and clear recommendations. Experience handling sensitive pay and employee data with the utmost discretion and professionalism, understanding the issues and limitations of various data sources. Experience in benefits administration, including vendor liaison, renewals, and supporting employee engagement initiatives. Proven experience in reward analytics. A strong understanding of compensation and benefits frameworks, and a working knowledge of HR systems-particularly Workday, and benchmarking surveys - particularly Aon / WTW and Ravio. Ability to work independently and be proactive. Comfortable making decisions, asking questions, and demonstrating excellent communication skills. Ability to confidently manage multiple projects and deadlines simultaneously, whilst maintaining impeccable data integrity. A consistent focus on the customer/people impact of decisions and communications. Possess an improvement mindset to continually increase the effectiveness and efficiency of the services offered. Desirable Desire to gain or grow experience in regulatory reward frameworks, such as those governed by FCA/PRA guidelines. Proficiency in Workday HCM, particularly with compensation and benefits modules. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Overview At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features and efficient back-office processes that have helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role The Engine Platform is a highly configurable core banking platform, supporting clients globally. This role is focused on development and delivery of our core Platform technical strategy, such as integrations, connections, configurations, and internal tools to facilitate the platform's growth and allow our clients to integrate with their local providers into the platform. As a Technical Platform Owner at Engine, you will collaborate closely with teams across Technology and work with our engineering and product teams to ensure that our technology platform meets the needs of our clients and partner engineers who integrate with it. You will also ensure that the platform aligns with the company's broader technical strategy, long term goals and make integrating with Engine as seamless as possible. At Engine, we spend our time building products that we're really proud of. We focus on the experience, often delivering things with real polish but sometimes making a fast strategic move. We think being good at product requires clear communication, a sense of focus, and to challenge the conventional ways of doing things. We're open-minded when it comes to hiring, we care more about skills and attitude than specific experience or qualifications. Key Responsibilities Work with platform engineering teams to develop and communicate a cohesive product roadmap that delivers high-impact outcomes that improve developer productivity and experience for our clients engineers. Gather feedback and break down problems: Actively listen to teams for pain points and feedback, gather requirements, and break down complex problems into actionable projects across teams. Drive adoption and education: Promote the platform's capabilities by creating clear documentation (with the help of our technical writers), providing training and guidance to our internal teams. Define and Measure Success: Establish and track key technical and business metrics like API latency, developer satisfaction, integration time, and platform adoption rates to ensure our strategy is impactful. Ensure security and compliance: Collaborate with security and compliance teams to embed best practices and meet all regulatory requirements. Qualifications A deep, hands-on understanding of how modern, distributed systems are built at scale. You should be able to articulate the trade-offs of different architectural decisions and speak fluently about REST APIs, webhooks, event-driven architecture, and asynchronous communication patterns. Hands-on engineering experience or a technical background. Proven experience as a product or platform owner in a highly technical domain. Ideally, you've been a part of a team that has scaled a platform from a foundational stage to a widely adopted product. The ability to simplify and provide clarity on complex, architectural problems to a wide range of stakeholders, from junior engineers to executive leadership. Experience in making evidence-based product decisions using both qualitative and quantitative data, specifically within a technical product context. A proven ability to act as a voice for the user and influence teams and stakeholders without direct authority, particularly in engineering-led environments. You should be comfortable working directly with engineers, both internally and externally. You can "speak their language" and have a strong understanding of how they would integrate into a technical platform. Experience building B2B SaaS products from the ground up. Nice to have Experience integrating with a core banking platform. Experience in the FinTech or banking industry. Experience in taking a software from an internal tool to an external, revenue-generating product. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with someone from the tech team Stage 2 - 60 min with two team members Stage 3 - Final with either CTO/ Deputy CTO or Engineering Director Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.