Fluent French speaker? Looking for a progressive role within IT / Technology and customer support? This is an amazing opportunity for someone either with a passion for IT (degree, college, "boot camp", personal development) and a customer facing background (customer services/hospitality/retail) to begin their career within IT/Technology, begin a new career path or step into a more progressive role. Our client will consider all backgrounds as long as you can speak fluent French, English and can showcase your passion for IT (study/work experience etc). You must be customer facing and love supporting customers to solving IT challenges. This will be similar to a first line technical support role and will require strong communication, relationship building, attention to detail and problem solving skills coupled with French language skills as the customers are French. We will consider anyone who has the core essential skills (French speaker and Customer facing/customer service skills) and can showcase a passion for why they want a career in IT. We will consider any of the following backgrounds: Essential: YOU MUST HAVE FLUENT FRENCH & ENGLISH Language skills; written and spoken. Motivated, driven, hard working applicants that will be working from the Reading Head Office every day. Anyone with the relevant language skills and a customer facing (call centre/customer service/Retail/hospitality) background will be considered. Previous work experience in the following would be amazing; technical support, IT Support or help desk. We will consider: Graduates or College/ School leavers who have complete some further study/certifications or work experience in a technology /IT related subject/field. A career changer/returner/ex-military who has completed some further training within technology / IT and now wants an opportunity to develop their career within this field A technical support officer who is looking for that next opportunity to move into a progressive and supportive business. This role will be a customer facing role where most of the work will be over phone and email with some video meetings. Duties/Requirements: Providing technical support; answering customer queries via phone & email Deliver technical support to customers to identify and resolve problems with laptops/pc hardware/software and associated equipment. Maintaining a high degree of customer service for all support queries and adhere to good service management principles. Investigating problems in systems and services. Allocating more complex calls to relevant 2nd higher level support personnel and pro-actively follows up status of open calls.
Jul 28, 2025
Full time
Fluent French speaker? Looking for a progressive role within IT / Technology and customer support? This is an amazing opportunity for someone either with a passion for IT (degree, college, "boot camp", personal development) and a customer facing background (customer services/hospitality/retail) to begin their career within IT/Technology, begin a new career path or step into a more progressive role. Our client will consider all backgrounds as long as you can speak fluent French, English and can showcase your passion for IT (study/work experience etc). You must be customer facing and love supporting customers to solving IT challenges. This will be similar to a first line technical support role and will require strong communication, relationship building, attention to detail and problem solving skills coupled with French language skills as the customers are French. We will consider anyone who has the core essential skills (French speaker and Customer facing/customer service skills) and can showcase a passion for why they want a career in IT. We will consider any of the following backgrounds: Essential: YOU MUST HAVE FLUENT FRENCH & ENGLISH Language skills; written and spoken. Motivated, driven, hard working applicants that will be working from the Reading Head Office every day. Anyone with the relevant language skills and a customer facing (call centre/customer service/Retail/hospitality) background will be considered. Previous work experience in the following would be amazing; technical support, IT Support or help desk. We will consider: Graduates or College/ School leavers who have complete some further study/certifications or work experience in a technology /IT related subject/field. A career changer/returner/ex-military who has completed some further training within technology / IT and now wants an opportunity to develop their career within this field A technical support officer who is looking for that next opportunity to move into a progressive and supportive business. This role will be a customer facing role where most of the work will be over phone and email with some video meetings. Duties/Requirements: Providing technical support; answering customer queries via phone & email Deliver technical support to customers to identify and resolve problems with laptops/pc hardware/software and associated equipment. Maintaining a high degree of customer service for all support queries and adhere to good service management principles. Investigating problems in systems and services. Allocating more complex calls to relevant 2nd higher level support personnel and pro-actively follows up status of open calls.
Painter Student Accommodation (Temporary Role) Location: Cardiff Dates: 11th August 5th September (Monday to Friday) Hours: 9:00am 6:00pm (8 hours/day) Pay Rate: £17 per hour We are seeking a skilled Painter to join our team on a temporary basis, supporting a student accommodation site during a busy summer turnaround period. Key responsibilities include: Preparing surfaces and carrying out internal painting and touch-ups Ensuring high-quality finish across rooms and communal areas Maintaining cleanliness and safety in the working environment Working efficiently to meet tight deadlines Requirements: Proven experience in painting and decorating Strong attention to detail and ability to work independently Reliable, punctual, and committed to delivering quality work This is a great opportunity for someone looking for short-term work with competitive pay in a friendly, fast-paced setting.
Jul 27, 2025
Seasonal
Painter Student Accommodation (Temporary Role) Location: Cardiff Dates: 11th August 5th September (Monday to Friday) Hours: 9:00am 6:00pm (8 hours/day) Pay Rate: £17 per hour We are seeking a skilled Painter to join our team on a temporary basis, supporting a student accommodation site during a busy summer turnaround period. Key responsibilities include: Preparing surfaces and carrying out internal painting and touch-ups Ensuring high-quality finish across rooms and communal areas Maintaining cleanliness and safety in the working environment Working efficiently to meet tight deadlines Requirements: Proven experience in painting and decorating Strong attention to detail and ability to work independently Reliable, punctual, and committed to delivering quality work This is a great opportunity for someone looking for short-term work with competitive pay in a friendly, fast-paced setting.
Lettings Consultant Essex region £28-30k + discretionary annual bonus DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Consultant to join their team on a permanent basis. You will be Essex based, covering different areas in the patch. Due to the nature of this role, you must have a clean driving license and access to your own car. About the Role We are looking for a Lettings Consultant who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings, BTR/PRS is preferred but not essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
Jul 22, 2025
Full time
Lettings Consultant Essex region £28-30k + discretionary annual bonus DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Consultant to join their team on a permanent basis. You will be Essex based, covering different areas in the patch. Due to the nature of this role, you must have a clean driving license and access to your own car. About the Role We are looking for a Lettings Consultant who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings, BTR/PRS is preferred but not essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
Marketing Coordinator This is a great opportunity to join a really smart property rental business with a real focus on modern design, comfort and luxury. The Marketing Coordinator role is to lead and execute marketing projects that drive business growth. This role ensures campaigns and projects are delivered on time, within budget, and aligned with company goals, while coordinating teams, optimising processes, and delivering measurable results that enhance brand visibility and customer engagement. The role: • Lead and manage end-to-end execution of marketing projects, including digital campaigns, product launches, branding initiatives, events, and content creation. • Develop project timelines, manage budgets, and ensure adherence to schedules and financial constraints, adjusting plans as necessary to meet project goals. • Serve as the main point of contact between internal teams (e.g., creative, digital, sales) and external vendors, ensuring effective communication, timely feedback, and smooth project execution. • Track and analyse key performance indicators (KPIs) for all marketing initiatives, providing data-driven insights and recommendations to optimize campaign performance. • Maintain detailed project documentation, including briefs, timelines, status updates, and post-project evaluations, providing regular reports to senior management on project progress. • Manage relationships with external agencies, freelancers, and other vendors to ensure projects are delivered according to brand standards and specifications. Essential Skills & Experience: • A proven track record in managing marketing projects. • Ideally a track record of managing multi-channel marketing campaigns, including digital, print, social media, and events • Strong analytical skills with the ability to translate data into actionable insights. • Excellent communication and interpersonal skills, with experience working across teams and managing stakeholder relationships. • Organised approach with ability to time manged your own day. • Take responsibility for your own learning and development • Able to show an understanding of and commitment to good customer care. • Demonstrable experience of taking responsibility for own actions and development • Commitment to equality, diversity, and mutual respect; accepting differences and treating everyone fairly. Desirable Skills & Experience: • Experience in a stand-alone coordinator role. • Experience in client management. • Excellent budget management and excel skills. • Strong understanding of marketing principles, including branding, content creation, digital marketing, and lead generation.
Jul 17, 2025
Full time
Marketing Coordinator This is a great opportunity to join a really smart property rental business with a real focus on modern design, comfort and luxury. The Marketing Coordinator role is to lead and execute marketing projects that drive business growth. This role ensures campaigns and projects are delivered on time, within budget, and aligned with company goals, while coordinating teams, optimising processes, and delivering measurable results that enhance brand visibility and customer engagement. The role: • Lead and manage end-to-end execution of marketing projects, including digital campaigns, product launches, branding initiatives, events, and content creation. • Develop project timelines, manage budgets, and ensure adherence to schedules and financial constraints, adjusting plans as necessary to meet project goals. • Serve as the main point of contact between internal teams (e.g., creative, digital, sales) and external vendors, ensuring effective communication, timely feedback, and smooth project execution. • Track and analyse key performance indicators (KPIs) for all marketing initiatives, providing data-driven insights and recommendations to optimize campaign performance. • Maintain detailed project documentation, including briefs, timelines, status updates, and post-project evaluations, providing regular reports to senior management on project progress. • Manage relationships with external agencies, freelancers, and other vendors to ensure projects are delivered according to brand standards and specifications. Essential Skills & Experience: • A proven track record in managing marketing projects. • Ideally a track record of managing multi-channel marketing campaigns, including digital, print, social media, and events • Strong analytical skills with the ability to translate data into actionable insights. • Excellent communication and interpersonal skills, with experience working across teams and managing stakeholder relationships. • Organised approach with ability to time manged your own day. • Take responsibility for your own learning and development • Able to show an understanding of and commitment to good customer care. • Demonstrable experience of taking responsibility for own actions and development • Commitment to equality, diversity, and mutual respect; accepting differences and treating everyone fairly. Desirable Skills & Experience: • Experience in a stand-alone coordinator role. • Experience in client management. • Excellent budget management and excel skills. • Strong understanding of marketing principles, including branding, content creation, digital marketing, and lead generation.
Temporary Front of House Staff Student Accommodation Turned Hotel Location: Edinburgh Contract: 4th July 17th August 2025 Hours: 16 hours per week minimum over the weekend and evenings included We re looking for a friendly and reliable Front of House Team Member to join our clients team over the summer at a vibrant student accommodation building, temporarily operating as a hotel. This is a great opportunity to gain hospitality experience in a dynamic and fast-paced environment. Due to the quick turnaround, we are seeking candidates who are immediately available and flexible to cover evenings up until 10pm and weekends. Key Responsibilities: Greeting guests and providing a warm, professional welcome Handling check-ins, check-outs, and guest queries Supporting day-to-day front desk operations Ensuring the reception area is clean, organised, and welcoming Communicating effectively with housekeeping and maintenance teams What We re Looking For: Excellent communication and customer service skills Ability to stay calm under pressure and work in a team A flexible approach to shifts (evenings and weekends included) Previous front of house or hospitality experience is a bonus, but not essential Interested in joining a great team this summer in Edinburgh? Apply now and be part of a welcoming and supportive team.
Jul 17, 2025
Seasonal
Temporary Front of House Staff Student Accommodation Turned Hotel Location: Edinburgh Contract: 4th July 17th August 2025 Hours: 16 hours per week minimum over the weekend and evenings included We re looking for a friendly and reliable Front of House Team Member to join our clients team over the summer at a vibrant student accommodation building, temporarily operating as a hotel. This is a great opportunity to gain hospitality experience in a dynamic and fast-paced environment. Due to the quick turnaround, we are seeking candidates who are immediately available and flexible to cover evenings up until 10pm and weekends. Key Responsibilities: Greeting guests and providing a warm, professional welcome Handling check-ins, check-outs, and guest queries Supporting day-to-day front desk operations Ensuring the reception area is clean, organised, and welcoming Communicating effectively with housekeeping and maintenance teams What We re Looking For: Excellent communication and customer service skills Ability to stay calm under pressure and work in a team A flexible approach to shifts (evenings and weekends included) Previous front of house or hospitality experience is a bonus, but not essential Interested in joining a great team this summer in Edinburgh? Apply now and be part of a welcoming and supportive team.
Temporary Front of House Staff Student Accommodation Turned Hotel Location: Edinburgh Contract: 4th July 17th August 2025 Hours: 37.5 hours/week, 5 days out of 7 (Flexible Evenings & Weekends on Rota) We re looking for a friendly and reliable Front of House Team Member to join our clients team over the summer at a vibrant student accommodation building, temporarily operating as a hotel. This is a great opportunity to gain hospitality experience in a dynamic and fast-paced environment. Due to the quick turnaround, we are seeking candidates who are immediately available and flexible to cover evenings up until 10pm and weekends. Key Responsibilities: Greeting guests and providing a warm, professional welcome Handling check-ins, check-outs, and guest queries Supporting day-to-day front desk operations Ensuring the reception area is clean, organised, and welcoming Communicating effectively with housekeeping and maintenance teams What We re Looking For: Excellent communication and customer service skills Ability to stay calm under pressure and work in a team A flexible approach to shifts (evenings and weekends included) Previous front of house or hospitality experience is a bonus, but not essential Interested in joining a great team this summer in Edinburgh? Apply now and be part of a welcoming and supportive team.
Jul 17, 2025
Seasonal
Temporary Front of House Staff Student Accommodation Turned Hotel Location: Edinburgh Contract: 4th July 17th August 2025 Hours: 37.5 hours/week, 5 days out of 7 (Flexible Evenings & Weekends on Rota) We re looking for a friendly and reliable Front of House Team Member to join our clients team over the summer at a vibrant student accommodation building, temporarily operating as a hotel. This is a great opportunity to gain hospitality experience in a dynamic and fast-paced environment. Due to the quick turnaround, we are seeking candidates who are immediately available and flexible to cover evenings up until 10pm and weekends. Key Responsibilities: Greeting guests and providing a warm, professional welcome Handling check-ins, check-outs, and guest queries Supporting day-to-day front desk operations Ensuring the reception area is clean, organised, and welcoming Communicating effectively with housekeeping and maintenance teams What We re Looking For: Excellent communication and customer service skills Ability to stay calm under pressure and work in a team A flexible approach to shifts (evenings and weekends included) Previous front of house or hospitality experience is a bonus, but not essential Interested in joining a great team this summer in Edinburgh? Apply now and be part of a welcoming and supportive team.
City Manager Client Experience & Operations We're looking for a driven, inspiring, people-focused leader to manage and mentor a group of Centre Managers across multiple locations in central London, ensuring high performance, top-tier client satisfaction, team development and strong commercial outcomes. You ll be the force behind operational excellence balancing strategic business planning with day-to-day leadership. From staff development and client retention to financial targets and local marketing, your impact will be felt across the board. The Role: Lead and support centre teams to achieve performance goals Coach, develop and motivate a team of Centre Managers across central London Ensure staffing, training, and operational coverage across buildings Drive retention, renewals, and new sales alongside commercial functions Maintain exceptional customer experience throughout all centres Oversee client transitions and ensure seamless move-ins/move-outs Identify new revenue opportunities and strengthen our market position Audit operations and support continuous improvement Create a high-performance culture and real pride in the work being delivered Qualifications & Experience Required: Essential: Extensive track record in a fast-paced, multi-site operational or service-led business where client experience is key Proven ability to manage, coach, and develop teams to achieve business goals Strong relationship-building and stakeholder management skills Highly organised, adaptable, and comfortable with shifting priorities Commercially aware with the confidence to challenge the status quo Desirable: Experience in the serviced office or flexible workspace sector Working knowledge of Salesforce Proven ability to self-generate leads and build a strong sales pipeline Background in facilities and operations management Recognised qualifications in leadership, operations, or sales A driven and ambitious mindset with a passion for success
Jul 16, 2025
Full time
City Manager Client Experience & Operations We're looking for a driven, inspiring, people-focused leader to manage and mentor a group of Centre Managers across multiple locations in central London, ensuring high performance, top-tier client satisfaction, team development and strong commercial outcomes. You ll be the force behind operational excellence balancing strategic business planning with day-to-day leadership. From staff development and client retention to financial targets and local marketing, your impact will be felt across the board. The Role: Lead and support centre teams to achieve performance goals Coach, develop and motivate a team of Centre Managers across central London Ensure staffing, training, and operational coverage across buildings Drive retention, renewals, and new sales alongside commercial functions Maintain exceptional customer experience throughout all centres Oversee client transitions and ensure seamless move-ins/move-outs Identify new revenue opportunities and strengthen our market position Audit operations and support continuous improvement Create a high-performance culture and real pride in the work being delivered Qualifications & Experience Required: Essential: Extensive track record in a fast-paced, multi-site operational or service-led business where client experience is key Proven ability to manage, coach, and develop teams to achieve business goals Strong relationship-building and stakeholder management skills Highly organised, adaptable, and comfortable with shifting priorities Commercially aware with the confidence to challenge the status quo Desirable: Experience in the serviced office or flexible workspace sector Working knowledge of Salesforce Proven ability to self-generate leads and build a strong sales pipeline Background in facilities and operations management Recognised qualifications in leadership, operations, or sales A driven and ambitious mindset with a passion for success
Systems Manager Yardi Specialist Location: Reading, UK Contract: Full-time, Permanent Are you a tech-savvy problem solver with a passion for systems management? Do you thrive in a fast-paced, growing environment where your expertise can make a real impact? Our client are a leading provider in the private rented sector, embarking on an exciting period of growth, and they're looking for a Systems Manager to help shape the future of the company s systems, ensuring security, efficiency, and seamless integration. What You ll Be Doing Taking ownership of Yardi as the system lead managing architecture, configurations, and integrations to support business needs. Ensuring strong governance and risk management for all company systems. Working closely with finance, operations, and other teams to identify process inefficien cies and implement automation solutions. Overseeing system updates, enhancements, and upgrades to keep ahead of the curve. Leading workshops and training sessions to empower internal teams in using Yardi effectively. Providing hands-on technical support and acting as a bridge between stakeholders and external vendors. Managing Oracle, Vena, ExpenseIn, and smart technology applications alongside Yardi. Ensuring compliance with security and industry standards to keep IT infrastructure strong. What We re Looking For Proven experience with Yardi software you ll be the in-house expert! A strong background in systems management and architecture . Experience in the real estate sector (preferred but not essential). Expertise in system configurations and integrations . A proactive, collaborative approach to problem-solving. Excellent communication skills you can translate technical concepts into real-world solutions.
Mar 18, 2025
Full time
Systems Manager Yardi Specialist Location: Reading, UK Contract: Full-time, Permanent Are you a tech-savvy problem solver with a passion for systems management? Do you thrive in a fast-paced, growing environment where your expertise can make a real impact? Our client are a leading provider in the private rented sector, embarking on an exciting period of growth, and they're looking for a Systems Manager to help shape the future of the company s systems, ensuring security, efficiency, and seamless integration. What You ll Be Doing Taking ownership of Yardi as the system lead managing architecture, configurations, and integrations to support business needs. Ensuring strong governance and risk management for all company systems. Working closely with finance, operations, and other teams to identify process inefficien cies and implement automation solutions. Overseeing system updates, enhancements, and upgrades to keep ahead of the curve. Leading workshops and training sessions to empower internal teams in using Yardi effectively. Providing hands-on technical support and acting as a bridge between stakeholders and external vendors. Managing Oracle, Vena, ExpenseIn, and smart technology applications alongside Yardi. Ensuring compliance with security and industry standards to keep IT infrastructure strong. What We re Looking For Proven experience with Yardi software you ll be the in-house expert! A strong background in systems management and architecture . Experience in the real estate sector (preferred but not essential). Expertise in system configurations and integrations . A proactive, collaborative approach to problem-solving. Excellent communication skills you can translate technical concepts into real-world solutions.
Desktop Engineer Join Our Dynamic Service Desk Team! Are you ready to take your technical skills to the next level? We re looking for a Desktop Engineer to provide exceptional technical support to our customers across a wide range of industries. If you re passionate about IT, customer service, and have a knack for problem-solving, we want to hear from you! What You'll Do: Deliver high-quality technical support to end-users via phone, email, and on-site. Troubleshoot and resolve desktop issues swiftly and efficiently. Install and configure new software, hardware, and peripherals to meet customer needs. Maintain software licenses, hardware inventory, and service documentation. Ensure desktops meet security standards with proper configuration, firewalls, and antivirus software. Collaborate with our internal RTS teams to implement innovative tech solutions. Train and mentor users, helping them master desktop software and tools. Required Skills: Experience with Windows and Mac OS. Hands-on knowledge of Datto, Intune, and Office 365. Strong understanding of Microsoft tools and network protocols. A solid grasp of security systems and desktop support tools. Excellent communication and customer service skills. Ability to work under pressure and manage tasks efficiently. Must have a full UK driving license and access to your own vehicle . Desirable Skills: Familiarity with ISO27001 standards. Knowledge of ITIL standards. Experience with Linux, Windows Server, Hyper-V, and networking devices (Juniper, Cisco). Organized, reliable, self-sufficient, and a great team player. If you re looking for an exciting opportunity to grow within a supportive team and work with cutting-edge technology, apply now! Join us and be part of a team that s shaping the future of IT!
Mar 09, 2025
Full time
Desktop Engineer Join Our Dynamic Service Desk Team! Are you ready to take your technical skills to the next level? We re looking for a Desktop Engineer to provide exceptional technical support to our customers across a wide range of industries. If you re passionate about IT, customer service, and have a knack for problem-solving, we want to hear from you! What You'll Do: Deliver high-quality technical support to end-users via phone, email, and on-site. Troubleshoot and resolve desktop issues swiftly and efficiently. Install and configure new software, hardware, and peripherals to meet customer needs. Maintain software licenses, hardware inventory, and service documentation. Ensure desktops meet security standards with proper configuration, firewalls, and antivirus software. Collaborate with our internal RTS teams to implement innovative tech solutions. Train and mentor users, helping them master desktop software and tools. Required Skills: Experience with Windows and Mac OS. Hands-on knowledge of Datto, Intune, and Office 365. Strong understanding of Microsoft tools and network protocols. A solid grasp of security systems and desktop support tools. Excellent communication and customer service skills. Ability to work under pressure and manage tasks efficiently. Must have a full UK driving license and access to your own vehicle . Desirable Skills: Familiarity with ISO27001 standards. Knowledge of ITIL standards. Experience with Linux, Windows Server, Hyper-V, and networking devices (Juniper, Cisco). Organized, reliable, self-sufficient, and a great team player. If you re looking for an exciting opportunity to grow within a supportive team and work with cutting-edge technology, apply now! Join us and be part of a team that s shaping the future of IT!
Site Manager for Luxury Student Accommodation Are you passionate about creating a welcoming, inclusive, and diverse environment for students? Do you have a knack for sales, people management, and ensuring high standards of health and safety? Join our dynamic team who is a leading provider of luxury student accommodation in Leicester, and make a difference in students' lives! Responsibilities: Achieve sales, renewals, and referral targets. Manage site open days and tours. Maximise profits and customer satisfaction through effective take-over management. Stay informed on local competition, university status, and student demographics. Maintain brand standards via physical site upkeep, staff communication, and online presence. Oversee staff recruitment, training, and mentoring. Manage contractors, ensuring compliance with health and safety standards. Maintain statutory testing records and ensure all staff and residents are aware of emergency procedures. Manage incident response and ensure the site remains safe and accessible. Drive effective and friendly customer communication. Build strong relationships with university accommodation offices and external agencies. Address student issues, concerns, and welfare needs, intervening and mediating as necessary. Maintain high service standards to promote renewals, positive reviews, and referrals. Manage site maintenance and project manage the turnaround, check-out, and check-in processes. Accurately record tenant applications, damage deposits, council tax, complaints, compliments, welfare, and maintenance. Qualifications: Strong sales and people management skills. Knowledge of health and safety regulations. Excellent communication and customer service abilities. Ability to manage finances and administrative tasks efficiently. Join us in providing exceptional living experiences for students in a vibrant and inclusive community. Apply today and be part of a team dedicated to excellence!
Mar 08, 2025
Full time
Site Manager for Luxury Student Accommodation Are you passionate about creating a welcoming, inclusive, and diverse environment for students? Do you have a knack for sales, people management, and ensuring high standards of health and safety? Join our dynamic team who is a leading provider of luxury student accommodation in Leicester, and make a difference in students' lives! Responsibilities: Achieve sales, renewals, and referral targets. Manage site open days and tours. Maximise profits and customer satisfaction through effective take-over management. Stay informed on local competition, university status, and student demographics. Maintain brand standards via physical site upkeep, staff communication, and online presence. Oversee staff recruitment, training, and mentoring. Manage contractors, ensuring compliance with health and safety standards. Maintain statutory testing records and ensure all staff and residents are aware of emergency procedures. Manage incident response and ensure the site remains safe and accessible. Drive effective and friendly customer communication. Build strong relationships with university accommodation offices and external agencies. Address student issues, concerns, and welfare needs, intervening and mediating as necessary. Maintain high service standards to promote renewals, positive reviews, and referrals. Manage site maintenance and project manage the turnaround, check-out, and check-in processes. Accurately record tenant applications, damage deposits, council tax, complaints, compliments, welfare, and maintenance. Qualifications: Strong sales and people management skills. Knowledge of health and safety regulations. Excellent communication and customer service abilities. Ability to manage finances and administrative tasks efficiently. Join us in providing exceptional living experiences for students in a vibrant and inclusive community. Apply today and be part of a team dedicated to excellence!
Systems Manager Yardi Specialist Location: Reading, UK Contract: Full-time, Permanent Are you a tech-savvy problem solver with a passion for systems management? Do you thrive in a fast-paced, growing environment where your expertise can make a real impact? Our client are a leading provider in the private rented sector, embarking on an exciting period of growth, and they're looking for a Systems Manager to help shape the future of the company s systems, ensuring security, efficiency, and seamless integration. What You ll Be Doing Taking ownership of Yardi as the system lead managing architecture, configurations, and integrations to support business needs. Ensuring strong governance and risk management for all company systems. Working closely with finance, operations, and other teams to identify process inefficien cies and implement automation solutions. Overseeing system updates, enhancements, and upgrades to keep ahead of the curve. Leading workshops and training sessions to empower internal teams in using Yardi effectively. Providing hands-on technical support and acting as a bridge between stakeholders and external vendors. Managing Oracle, Vena, ExpenseIn, and smart technology applications alongside Yardi. Ensuring compliance with security and industry standards to keep IT infrastructure strong. What We re Looking For Proven experience with Yardi software you ll be the in-house expert! A strong background in systems management and architecture . Experience in the real estate sector (preferred but not essential). Expertise in system configurations and integrations . A proactive, collaborative approach to problem-solving. Excellent communication skills you can translate technical concepts into real-world solutions.
Feb 19, 2025
Full time
Systems Manager Yardi Specialist Location: Reading, UK Contract: Full-time, Permanent Are you a tech-savvy problem solver with a passion for systems management? Do you thrive in a fast-paced, growing environment where your expertise can make a real impact? Our client are a leading provider in the private rented sector, embarking on an exciting period of growth, and they're looking for a Systems Manager to help shape the future of the company s systems, ensuring security, efficiency, and seamless integration. What You ll Be Doing Taking ownership of Yardi as the system lead managing architecture, configurations, and integrations to support business needs. Ensuring strong governance and risk management for all company systems. Working closely with finance, operations, and other teams to identify process inefficien cies and implement automation solutions. Overseeing system updates, enhancements, and upgrades to keep ahead of the curve. Leading workshops and training sessions to empower internal teams in using Yardi effectively. Providing hands-on technical support and acting as a bridge between stakeholders and external vendors. Managing Oracle, Vena, ExpenseIn, and smart technology applications alongside Yardi. Ensuring compliance with security and industry standards to keep IT infrastructure strong. What We re Looking For Proven experience with Yardi software you ll be the in-house expert! A strong background in systems management and architecture . Experience in the real estate sector (preferred but not essential). Expertise in system configurations and integrations . A proactive, collaborative approach to problem-solving. Excellent communication skills you can translate technical concepts into real-world solutions.
Temporary Viewings Assistant Brand New Student Accommodation, Nottingham We re looking for a friendly and professional Temporary Viewings Assistant to join our clients team in Nottingham! Location: Nottingham Duration: Temporary, 6 - 8 weeks Hours: Monday Friday, 9:00 AM 5:00 PM Flexible hourly rate About the Role: As a Viewings Assistant , you ll be the welcoming face of the brand-new marketing suite, showcasing the high-quality student accommodation to prospective tenants. You ll work independently but receive full training to ensure you re confident and well-prepared. Key Responsibilities: Conducting viewings and providing key information about the accommodation Answering queries and assisting prospective tenants with their applications Keeping the marketing suite presentable and welcoming Ensuring a professional and friendly experience for all visitors What We re Looking For: Confident, approachable, and customer-focused Previous experience in property, lettings or sales Strong communication skills and a friendly personality Reliable and able to work independently after training Previous experience in a customer-facing role If you re available immediately and think this role is for you, we d love to hear from you!
Feb 07, 2025
Seasonal
Temporary Viewings Assistant Brand New Student Accommodation, Nottingham We re looking for a friendly and professional Temporary Viewings Assistant to join our clients team in Nottingham! Location: Nottingham Duration: Temporary, 6 - 8 weeks Hours: Monday Friday, 9:00 AM 5:00 PM Flexible hourly rate About the Role: As a Viewings Assistant , you ll be the welcoming face of the brand-new marketing suite, showcasing the high-quality student accommodation to prospective tenants. You ll work independently but receive full training to ensure you re confident and well-prepared. Key Responsibilities: Conducting viewings and providing key information about the accommodation Answering queries and assisting prospective tenants with their applications Keeping the marketing suite presentable and welcoming Ensuring a professional and friendly experience for all visitors What We re Looking For: Confident, approachable, and customer-focused Previous experience in property, lettings or sales Strong communication skills and a friendly personality Reliable and able to work independently after training Previous experience in a customer-facing role If you re available immediately and think this role is for you, we d love to hear from you!
Lettings Consultant Join Our Fast-Growing Team Viewing Locations: Birmingham, Manchester, Derby, Nottingham & Peterborough Company Car Provided Are you a driven and proactive and looking for your next opportunity? This is your chance to join a fast-growing, market-leading lettings and property management company, working with top developers and investors across the UK. Why Join Us? Exciting & Dynamic Environment No two days are the same Inclusive & Supportive Team We value diversity and collaboration Career Development Opportunities to grow and progress Competitive Salary & Commission Your success is rewarded Key Responsibilities Onboarding: Facilitate smooth property handovers from developers to landlords Snagging: Conduct thorough inspections to ensure properties are ready for tenants Marketing: Capture high-quality photos, videos, and floor plans to attract tenants Tenant Qualification: Identify and match suitable tenants to our portfolio Viewings: Organize and conduct property viewings, providing expert advice Offer Management: Present and negotiate tenant offers with landlords Property Inspections: Carry out regular property checks to maintain high standards About You Experience: Previous experience in Lettings, Property Management, Customer Service or Recruitment would be prefered but not essential Skills: Strong communication, negotiation, and organizational abilities Attributes: Proactive, detail-oriented, and confident working independently and as part of a team Driving License: A full UK driving license is required, as regular travel is part of the role (company car provided) This is a fantastic opportunity to develop your career with a forward-thinking company that values your skills and ambition. Apply today to be part of our success!
Feb 06, 2025
Full time
Lettings Consultant Join Our Fast-Growing Team Viewing Locations: Birmingham, Manchester, Derby, Nottingham & Peterborough Company Car Provided Are you a driven and proactive and looking for your next opportunity? This is your chance to join a fast-growing, market-leading lettings and property management company, working with top developers and investors across the UK. Why Join Us? Exciting & Dynamic Environment No two days are the same Inclusive & Supportive Team We value diversity and collaboration Career Development Opportunities to grow and progress Competitive Salary & Commission Your success is rewarded Key Responsibilities Onboarding: Facilitate smooth property handovers from developers to landlords Snagging: Conduct thorough inspections to ensure properties are ready for tenants Marketing: Capture high-quality photos, videos, and floor plans to attract tenants Tenant Qualification: Identify and match suitable tenants to our portfolio Viewings: Organize and conduct property viewings, providing expert advice Offer Management: Present and negotiate tenant offers with landlords Property Inspections: Carry out regular property checks to maintain high standards About You Experience: Previous experience in Lettings, Property Management, Customer Service or Recruitment would be prefered but not essential Skills: Strong communication, negotiation, and organizational abilities Attributes: Proactive, detail-oriented, and confident working independently and as part of a team Driving License: A full UK driving license is required, as regular travel is part of the role (company car provided) This is a fantastic opportunity to develop your career with a forward-thinking company that values your skills and ambition. Apply today to be part of our success!
Job Title: Aftercare Coordinator Location: Reading, UK Sector: Real Estate / Lettings / PRS / Property Our client are a dynamic and growing real estate company focused on Purpose-Built Rental Housing. They are at the forefront of the Private Rented Sector (PRS), delivering high-quality, single-family homes while ensuring an exceptional customer experience. As they enter an exciting period of expansion, we are seeking an experienced and proactive Aftercare Coordinator to join the team. About the Role: As an Aftercare Coordinator , you will play a vital role in supporting the Aftercare/Defects team across a regionalised selection of the portfolio . You will work closely with development partners, consultant teams, and property management team to ensure a seamless customer experience. With a strong pipeline of projects under contract and a significant growth plan , this role offers the opportunity to be a key player in shaping the aftercare strategy. This position is based in a Reading office, just opposite the train station and is ideal for someone currently working in a similar role within a developer, main contractor, or aftercare/defects team in a consultancy . Key Responsibilities: Work with Employers Agents and Clerks of Works (CoWs) to close out defects at handover and at the end of the defect liability period. Liaise with Developer Aftercare teams to coordinate defect rectifications efficiently. Arrange and manage the redeployment of defects that fall outside of SLA agreements. Schedule and conduct customer home visits to assess reported defects, poor workmanship, or general concerns. Ensure that customer issues are promptly investigated and resolved to a high standard. Collaborate closely with internal teams to ensure smooth resolutions of customer issues. Monitor and assess sub-contractor performance , escalating concerns and trends as needed. Oversee and coordinate the End of Defect (EOD) inspection process at the end of the defect liability period. Report to the Aftercare Lead on all aftercare matters, including the performance of developers, CoWs, and contractors , as well as internal and external KPIs. Maintain and update all systems, relevant folders, and the Aftercare inbox to ensure a well-organised workflow. Skills and Competencies: Proven experience in customer service, aftercare, or defects resolution within a developer, main contractor, or consultancy . Excellent communication and customer service skills with a professional and friendly approach. Ability to work autonomously while also collaborating effectively within a team. Strong problem-solving skills , with the confidence to make decisions and drive resolutions. Highly organised, detail-oriented, and proactive in managing tasks and responsibilities. Why Join? Be part of an innovative and rapidly growing company in the PRS sector. Work in a supportive and collaborative environment where your contributions make a real impact. Opportunity for career progression as they continue to expand. Competitive salary and benefits package. If you are passionate about delivering high-quality customer experiences and thrive in a fast-paced, growth-oriented environment, we d love to hear from you!
Feb 05, 2025
Full time
Job Title: Aftercare Coordinator Location: Reading, UK Sector: Real Estate / Lettings / PRS / Property Our client are a dynamic and growing real estate company focused on Purpose-Built Rental Housing. They are at the forefront of the Private Rented Sector (PRS), delivering high-quality, single-family homes while ensuring an exceptional customer experience. As they enter an exciting period of expansion, we are seeking an experienced and proactive Aftercare Coordinator to join the team. About the Role: As an Aftercare Coordinator , you will play a vital role in supporting the Aftercare/Defects team across a regionalised selection of the portfolio . You will work closely with development partners, consultant teams, and property management team to ensure a seamless customer experience. With a strong pipeline of projects under contract and a significant growth plan , this role offers the opportunity to be a key player in shaping the aftercare strategy. This position is based in a Reading office, just opposite the train station and is ideal for someone currently working in a similar role within a developer, main contractor, or aftercare/defects team in a consultancy . Key Responsibilities: Work with Employers Agents and Clerks of Works (CoWs) to close out defects at handover and at the end of the defect liability period. Liaise with Developer Aftercare teams to coordinate defect rectifications efficiently. Arrange and manage the redeployment of defects that fall outside of SLA agreements. Schedule and conduct customer home visits to assess reported defects, poor workmanship, or general concerns. Ensure that customer issues are promptly investigated and resolved to a high standard. Collaborate closely with internal teams to ensure smooth resolutions of customer issues. Monitor and assess sub-contractor performance , escalating concerns and trends as needed. Oversee and coordinate the End of Defect (EOD) inspection process at the end of the defect liability period. Report to the Aftercare Lead on all aftercare matters, including the performance of developers, CoWs, and contractors , as well as internal and external KPIs. Maintain and update all systems, relevant folders, and the Aftercare inbox to ensure a well-organised workflow. Skills and Competencies: Proven experience in customer service, aftercare, or defects resolution within a developer, main contractor, or consultancy . Excellent communication and customer service skills with a professional and friendly approach. Ability to work autonomously while also collaborating effectively within a team. Strong problem-solving skills , with the confidence to make decisions and drive resolutions. Highly organised, detail-oriented, and proactive in managing tasks and responsibilities. Why Join? Be part of an innovative and rapidly growing company in the PRS sector. Work in a supportive and collaborative environment where your contributions make a real impact. Opportunity for career progression as they continue to expand. Competitive salary and benefits package. If you are passionate about delivering high-quality customer experiences and thrive in a fast-paced, growth-oriented environment, we d love to hear from you!
