St Paul's Cathedral is seeking a Head of Visitor Operations to ensure every visitor to the iconic London landmark enjoys a world-class experience. The Head of Visitor Operations has the crucial role of being the champion of the visitor at St Paul's Cathedral, and has overall responsibility for the visitor experience during the Cathedral's opening hours. Reporting into the Director of Visitor Engagement; this role has direct line management of four Visitor Experience Managers and wider responsibility for the Visitor Experience Assistants and the visitor engagement-led activities on the Cathedral floor over 365 days of the year. The Head of Visitor Operations is expected to work closely with colleagues across the Cathedral; recognising the strong cooperation needed to ensure St Paul's continues to fulfil its multiple roles, and specifically its role as a place of worship, a centre of learning and a visitor attraction. This is a multifaceted role, designed to make sure each visitor has a positive experience, and supports the wider department to deliver its goals, defined in the Mission Directed Business Plan. The Head of Visitor Operations is responsible for motivating the Visitor Experience team to maximise our welcome, and provide excellent customer service. As a Head of Department, this role contributes to the wider leadership and management of the Cathedral, in addition to developing and embedding strategies, plans and culture through their team to ensure the Cathedral objectives are met. Applications close at 9am on Wednesday 2 March, with first interviews taking place on Friday 11 March and second interviews on Wednesday 16 March. About St Paul's Cathedral: St Paul's is an equal opportunities employer and holds together a very diverse set of activities and aspirations. It is the Cathedral of the Diocese of London and the seat of its Bishop, a national church and an international spiritual focus, a space for worship and holiness, a place of learning, debate and challenge, an icon of resilience in the face of adversity, an architectural heritage centre, a partner in the City of London, and a commercial enterprise. In addition to offering acts of worship throughout the day, St Paul's is open for prayer and sight-seeing seven days a week.
Sep 15, 2025
Full time
St Paul's Cathedral is seeking a Head of Visitor Operations to ensure every visitor to the iconic London landmark enjoys a world-class experience. The Head of Visitor Operations has the crucial role of being the champion of the visitor at St Paul's Cathedral, and has overall responsibility for the visitor experience during the Cathedral's opening hours. Reporting into the Director of Visitor Engagement; this role has direct line management of four Visitor Experience Managers and wider responsibility for the Visitor Experience Assistants and the visitor engagement-led activities on the Cathedral floor over 365 days of the year. The Head of Visitor Operations is expected to work closely with colleagues across the Cathedral; recognising the strong cooperation needed to ensure St Paul's continues to fulfil its multiple roles, and specifically its role as a place of worship, a centre of learning and a visitor attraction. This is a multifaceted role, designed to make sure each visitor has a positive experience, and supports the wider department to deliver its goals, defined in the Mission Directed Business Plan. The Head of Visitor Operations is responsible for motivating the Visitor Experience team to maximise our welcome, and provide excellent customer service. As a Head of Department, this role contributes to the wider leadership and management of the Cathedral, in addition to developing and embedding strategies, plans and culture through their team to ensure the Cathedral objectives are met. Applications close at 9am on Wednesday 2 March, with first interviews taking place on Friday 11 March and second interviews on Wednesday 16 March. About St Paul's Cathedral: St Paul's is an equal opportunities employer and holds together a very diverse set of activities and aspirations. It is the Cathedral of the Diocese of London and the seat of its Bishop, a national church and an international spiritual focus, a space for worship and holiness, a place of learning, debate and challenge, an icon of resilience in the face of adversity, an architectural heritage centre, a partner in the City of London, and a commercial enterprise. In addition to offering acts of worship throughout the day, St Paul's is open for prayer and sight-seeing seven days a week.
EG Chauffeurs is a renowned chauffeur company based in London. It serves high-net-worth individuals (HNWIs), corporate executives, private jet operators, and VIP clients across the UK. The company has received recognition as the Best Chauffeur Company for four consecutive years () by the World Luxury Travel Awards and holds an excellent rating on Trustpilot. EG Chauffeurs has built a strong reputation within the luxury transport industry and is known for delivering excellence, discretion, and world-class service. The company is seeking a motivated Business Development Executive to join their team. This role involves identifying new business opportunities, developing client relationships, and driving revenue growth. The Business Development Executive will focus on forming corporate partnerships and expanding the client base among HNWIs, travel agencies, private jet companies, executive assistants, TMCs, DMCs, London hotels, and other industry partners requiring premium chauffeur services. This position offers the opportunity to work closely with the senior team and support the company's ongoing growth. Key responsibilities: Promote services by identifying and engaging potential corporate and VIP clients, DMCs, London hotels, private jet operators, or brokers. Develop and nurture long-term relationships with executive assistants, PAs, travel agents, and luxury service providers in the UK and abroad. Building strong connections with family offices, private jet companies, investment firms, and high-end travel agencies. Represent the company at industry events, exhibitions, shows and conferences to build brand presence and attendnetworking events in London or abroad. Manage inbound sales inquiries and proactively seek new business opportunities. Work closely with marketing to execute targeted sales campaigns. Maintain a strong understanding of industry trends and competitor offerings. Achieve and exceed sales targets, contributing to the company's continued success. Reporting to the managing director or any other company superiors during your employment. Well-spoken individual and fluent in English. Proven experience in business development or sales, ideally within luxury travel, hospitality, or corporate services. Strong networking and relationship-building skills with decision-makers. Excellent communication and negotiation skills. Self-motivated, results-driven, and able to work independently. A passion for luxury services and high-end client experiences. At least two consecutive years of proven work experience in business development, sales, or client relationship management within the luxury chauffeur, corporate travel, or hospitality sector. A degree in business or related fields such as: Bachelor of Business Administration (BBA) Luxury Brand Management Hospitality & Tourism Management. Professional Certifications (optional but beneficial): Chartered Institute of Marketing (CIM - UK) Certified Business Development Professional (CBDP) Luxury Sales & Relationship Management Courses. How to apply: please send your CV and cover letter to Ervin Gjoni , Founder of EG Chauffeurs.
Sep 12, 2025
Full time
EG Chauffeurs is a renowned chauffeur company based in London. It serves high-net-worth individuals (HNWIs), corporate executives, private jet operators, and VIP clients across the UK. The company has received recognition as the Best Chauffeur Company for four consecutive years () by the World Luxury Travel Awards and holds an excellent rating on Trustpilot. EG Chauffeurs has built a strong reputation within the luxury transport industry and is known for delivering excellence, discretion, and world-class service. The company is seeking a motivated Business Development Executive to join their team. This role involves identifying new business opportunities, developing client relationships, and driving revenue growth. The Business Development Executive will focus on forming corporate partnerships and expanding the client base among HNWIs, travel agencies, private jet companies, executive assistants, TMCs, DMCs, London hotels, and other industry partners requiring premium chauffeur services. This position offers the opportunity to work closely with the senior team and support the company's ongoing growth. Key responsibilities: Promote services by identifying and engaging potential corporate and VIP clients, DMCs, London hotels, private jet operators, or brokers. Develop and nurture long-term relationships with executive assistants, PAs, travel agents, and luxury service providers in the UK and abroad. Building strong connections with family offices, private jet companies, investment firms, and high-end travel agencies. Represent the company at industry events, exhibitions, shows and conferences to build brand presence and attendnetworking events in London or abroad. Manage inbound sales inquiries and proactively seek new business opportunities. Work closely with marketing to execute targeted sales campaigns. Maintain a strong understanding of industry trends and competitor offerings. Achieve and exceed sales targets, contributing to the company's continued success. Reporting to the managing director or any other company superiors during your employment. Well-spoken individual and fluent in English. Proven experience in business development or sales, ideally within luxury travel, hospitality, or corporate services. Strong networking and relationship-building skills with decision-makers. Excellent communication and negotiation skills. Self-motivated, results-driven, and able to work independently. A passion for luxury services and high-end client experiences. At least two consecutive years of proven work experience in business development, sales, or client relationship management within the luxury chauffeur, corporate travel, or hospitality sector. A degree in business or related fields such as: Bachelor of Business Administration (BBA) Luxury Brand Management Hospitality & Tourism Management. Professional Certifications (optional but beneficial): Chartered Institute of Marketing (CIM - UK) Certified Business Development Professional (CBDP) Luxury Sales & Relationship Management Courses. How to apply: please send your CV and cover letter to Ervin Gjoni , Founder of EG Chauffeurs.
Contract: Part time, 14 hours per week St Paul's Cathedral is seeking a Sales and Ticketing Administrator to join its Sales and Ticketing team. The postholder will be responsible for ensuring the smooth operation of ticketing sales, group bookings, and customer service at St. Paul's Cathedral and ensuring visitors have a seamless experience when booking tickets. This will further include supporting the wider team in maximising visitor engagement and sales opportunities through scheduling tours. This exciting administrative role involves liaising with internal and external stakeholders and maintaining excellent customer service and operational efficiency standards. Key experience: Experience in sales or ticketing role, preferably in a heritage site, museum or cultural institution. Demonstrable experience in using CRM software or ticketing systems. Effective and clear communication skills, both written and verbal are essential. Excellent customer service skills are vital. Proven experience in handling customer enquiries and complaints effectively. Demonstrable numerical and analytical skills, and the ability to produce reports from ticketing software. Excellent attention to detail. How to apply: click here to apply for this position.
Sep 12, 2025
Full time
Contract: Part time, 14 hours per week St Paul's Cathedral is seeking a Sales and Ticketing Administrator to join its Sales and Ticketing team. The postholder will be responsible for ensuring the smooth operation of ticketing sales, group bookings, and customer service at St. Paul's Cathedral and ensuring visitors have a seamless experience when booking tickets. This will further include supporting the wider team in maximising visitor engagement and sales opportunities through scheduling tours. This exciting administrative role involves liaising with internal and external stakeholders and maintaining excellent customer service and operational efficiency standards. Key experience: Experience in sales or ticketing role, preferably in a heritage site, museum or cultural institution. Demonstrable experience in using CRM software or ticketing systems. Effective and clear communication skills, both written and verbal are essential. Excellent customer service skills are vital. Proven experience in handling customer enquiries and complaints effectively. Demonstrable numerical and analytical skills, and the ability to produce reports from ticketing software. Excellent attention to detail. How to apply: click here to apply for this position.
Joining the Commercial Development team, the Business Development Manager will be responsible for driving revenue and engagement through the travel trade and group sectors, ensuring that the Royal Collection's diverse attractions can continue to be enjoyed by audiences from around the world. They will work closely with colleagues and departments across the organisation and play a pivotal role in the development, delivery, and success of B2B campaigns and partnerships. Key responsibilities: With a strong understanding of the travel trade sector, you'll build and nurture relationships with international ticket agents, tour operators, and key B2B partners. Drawing on your account management expertise, you'll implement and oversee tailored contract agreements that support commercial growth. Your analytical mindset will help you monitor sales performance, identify trends, and spot new opportunities to maximise revenue. As the organisation's representative at trade shows and industry events, you'll ensure that every opportunity is leveraged and every interaction counts. You'll take ownership of our annual Group Visits and Private Tours brochure, managing its development from concept to delivery and ensuring it reflects our brand. Working alongside the Digital Marketing team, you'll help deliver compelling e-marketing campaigns and engaging website content tailored to group and trade audiences. You'll maintain accurate, well-structured CRM data, using it to inform reporting, analyse audience behaviour, and drive targeted communications. As a capable line manager, you'll guide and support the Business Development Officer while ensuring financial processes run smoothly and remain GDPR compliant. With proven experience in the travel industry, you'll understand international travel trends and audience behaviours. Looking to develop your skills in a new environment, you'll be eager to innovate the ways we enhance our group and trade offerings. You're confident managing client accounts and developing commercially beneficial relationships. Experience using CRM and ticketing systems and familiarity with budget management would be a plus. You're a skilled communicator, able to write persuasively, negotiate effectively and present confidently to influence at all levels. With excellent organisational skills, you can manage multiple projects simultaneously, often to tight deadlines. Your attention to detail, especially in reporting and contractual matters, sets you apart. With a proactive approach, you work well independently, managing your own time, but will also excel at collaborating with the wider team, with a shared sense of purpose. How to apply: click here to apply for this position.
Sep 12, 2025
Full time
Joining the Commercial Development team, the Business Development Manager will be responsible for driving revenue and engagement through the travel trade and group sectors, ensuring that the Royal Collection's diverse attractions can continue to be enjoyed by audiences from around the world. They will work closely with colleagues and departments across the organisation and play a pivotal role in the development, delivery, and success of B2B campaigns and partnerships. Key responsibilities: With a strong understanding of the travel trade sector, you'll build and nurture relationships with international ticket agents, tour operators, and key B2B partners. Drawing on your account management expertise, you'll implement and oversee tailored contract agreements that support commercial growth. Your analytical mindset will help you monitor sales performance, identify trends, and spot new opportunities to maximise revenue. As the organisation's representative at trade shows and industry events, you'll ensure that every opportunity is leveraged and every interaction counts. You'll take ownership of our annual Group Visits and Private Tours brochure, managing its development from concept to delivery and ensuring it reflects our brand. Working alongside the Digital Marketing team, you'll help deliver compelling e-marketing campaigns and engaging website content tailored to group and trade audiences. You'll maintain accurate, well-structured CRM data, using it to inform reporting, analyse audience behaviour, and drive targeted communications. As a capable line manager, you'll guide and support the Business Development Officer while ensuring financial processes run smoothly and remain GDPR compliant. With proven experience in the travel industry, you'll understand international travel trends and audience behaviours. Looking to develop your skills in a new environment, you'll be eager to innovate the ways we enhance our group and trade offerings. You're confident managing client accounts and developing commercially beneficial relationships. Experience using CRM and ticketing systems and familiarity with budget management would be a plus. You're a skilled communicator, able to write persuasively, negotiate effectively and present confidently to influence at all levels. With excellent organisational skills, you can manage multiple projects simultaneously, often to tight deadlines. Your attention to detail, especially in reporting and contractual matters, sets you apart. With a proactive approach, you work well independently, managing your own time, but will also excel at collaborating with the wider team, with a shared sense of purpose. How to apply: click here to apply for this position.
The Senior Marketing and Tourism Executive is a key member of the LDO Marketing Team, responsible for developing and executing tourism and visitor-driven marketing initiatives that attract both domestic and international visitors, as well as supporting the communications delivery of the loyalty scheme, One Wembley Park. This role combines marketing communications, tourism promotion, event delivery, website support, and partner relationship management to drive foot traffic, customer engagement, and visitor spending. Working alongside the Head of Marketing and a Marketing Executive, this role is instrumental in enhancing LDO's profile within the tourism sector and communicating with key customer groups. The ideal candidate will play a vital role in liaising with agencies and partners, coordinating visitor incentive schemes (such as Visitor Rewards and One Wembley Park), and delivering performance reports to stakeholders. This is a hands-on position within a small, agile team. Additionally, the role includes Duty Manager responsibilities, overseeing centre operations during key weekends throughout the year. Key responsibilities: Implement tourism-focused marketing and advertising plans. Work with the Head of Marketing to coordinate the tourism marketing budget, ensuring efficient spending and a measurable ROI. Liaise with international agencies to ensure accurate brand representation at B2B trade shows and events. Build and maintain relationships with key tourism stakeholders, such as hotels, concierges, and venues. Monitor and report on key tourism KPIs, using data to refine strategy. Lead communication efforts to the tourism sector via the Coniq CRM system. Leverage global event calendars to inform tourism campaigns. Plan and deliver creative and compelling Visitor Rewards (VR) campaigns. Maintain and manage the VR campaign planner. Coordinate promotional staffing and in-centre activation during key trading periods. Oversee reporting and performance analysis for all VR activities. Support the planning and delivery of tourism-related events. Brief agencies and partners, oversee implementation, and compile post-campaign reports. Represent LDO at trade and networking events to build the tourism profile. Work collaboratively with the Marketing Executive to ensure accurate and timely delivery of brand content. Support the execution of the One Wembley Park (OWP) programme and other incentive initiatives. Coordinate with digital agencies to manage website updates, SEO, blogs, and website content delivery. Ensure alignment of website and social media content for domestic and international audiences. Assist with campaign execution and brand coordination alongside the Marketing Executive. Contribute to digital storytelling efforts, including editorial content (e.g. 'The Edit'), blog articles, and influencer content. Support the preparation and distribution of marketing performance reports. Maintain active relationships with key local partners, including Wembley Stadium, local hotels, Destination Wembley, and others. Participate in cross-functional meetings with Guest Services, PR teams, and brand partners. Compile and deliver reports on marketing performance across Visitor Rewards, tourism events, and OWP initiatives. Support in preparing board-level presentations with strategic insights and data-led recommendations. Experience in a marketing role within retail, tourism, events, or a similar customer-facing environment. Knowledge of digital marketing, SEO, and content creation best practices. Strong project management and time-management skills. Excellent communication, stakeholder management, and interpersonal abilities. Proficient in Microsoft Office and relevant marketing tools or CRM systems. Ability to multitask, work autonomously, and thrive in a fast-paced environment. Experience working with agencies (PR, digital, creative). Familiarity with international tourism marketing and destination partnerships. Knowledge of retail destination marketing and shopper behaviour insights. How to apply: please email Michelle D'Vaz Plant, Head of Marketing to apply for this position.
Sep 12, 2025
Full time
The Senior Marketing and Tourism Executive is a key member of the LDO Marketing Team, responsible for developing and executing tourism and visitor-driven marketing initiatives that attract both domestic and international visitors, as well as supporting the communications delivery of the loyalty scheme, One Wembley Park. This role combines marketing communications, tourism promotion, event delivery, website support, and partner relationship management to drive foot traffic, customer engagement, and visitor spending. Working alongside the Head of Marketing and a Marketing Executive, this role is instrumental in enhancing LDO's profile within the tourism sector and communicating with key customer groups. The ideal candidate will play a vital role in liaising with agencies and partners, coordinating visitor incentive schemes (such as Visitor Rewards and One Wembley Park), and delivering performance reports to stakeholders. This is a hands-on position within a small, agile team. Additionally, the role includes Duty Manager responsibilities, overseeing centre operations during key weekends throughout the year. Key responsibilities: Implement tourism-focused marketing and advertising plans. Work with the Head of Marketing to coordinate the tourism marketing budget, ensuring efficient spending and a measurable ROI. Liaise with international agencies to ensure accurate brand representation at B2B trade shows and events. Build and maintain relationships with key tourism stakeholders, such as hotels, concierges, and venues. Monitor and report on key tourism KPIs, using data to refine strategy. Lead communication efforts to the tourism sector via the Coniq CRM system. Leverage global event calendars to inform tourism campaigns. Plan and deliver creative and compelling Visitor Rewards (VR) campaigns. Maintain and manage the VR campaign planner. Coordinate promotional staffing and in-centre activation during key trading periods. Oversee reporting and performance analysis for all VR activities. Support the planning and delivery of tourism-related events. Brief agencies and partners, oversee implementation, and compile post-campaign reports. Represent LDO at trade and networking events to build the tourism profile. Work collaboratively with the Marketing Executive to ensure accurate and timely delivery of brand content. Support the execution of the One Wembley Park (OWP) programme and other incentive initiatives. Coordinate with digital agencies to manage website updates, SEO, blogs, and website content delivery. Ensure alignment of website and social media content for domestic and international audiences. Assist with campaign execution and brand coordination alongside the Marketing Executive. Contribute to digital storytelling efforts, including editorial content (e.g. 'The Edit'), blog articles, and influencer content. Support the preparation and distribution of marketing performance reports. Maintain active relationships with key local partners, including Wembley Stadium, local hotels, Destination Wembley, and others. Participate in cross-functional meetings with Guest Services, PR teams, and brand partners. Compile and deliver reports on marketing performance across Visitor Rewards, tourism events, and OWP initiatives. Support in preparing board-level presentations with strategic insights and data-led recommendations. Experience in a marketing role within retail, tourism, events, or a similar customer-facing environment. Knowledge of digital marketing, SEO, and content creation best practices. Strong project management and time-management skills. Excellent communication, stakeholder management, and interpersonal abilities. Proficient in Microsoft Office and relevant marketing tools or CRM systems. Ability to multitask, work autonomously, and thrive in a fast-paced environment. Experience working with agencies (PR, digital, creative). Familiarity with international tourism marketing and destination partnerships. Knowledge of retail destination marketing and shopper behaviour insights. How to apply: please email Michelle D'Vaz Plant, Head of Marketing to apply for this position.
Contract: Part-time (min. 24 hours per week) This exciting new and broad-ranging role is ideal for an experienced Business Development Manager who wants to lead the visitor economy and drive transformational change across Experience Oxfordshire, which will significantly contribute to the organisation's sustainability. The DMO seeks someone with significant experience in successful grant application, management, and delivery and strong commercial acumen to develop new revenue opportunities. The role would suit someone looking to join a small, collaborative team with big plans for future growth. The individual should be innovative and creative, with strong partnership skills and a passion for Oxfordshire and the visitor economy. The Business Development Manager will play a vital role in ensuring the growth and sustainability of Experience Oxfordshire. The role will focus on successful funded programme application and delivery, implementation of new commercial contracts and commissioned services, and ensuring that delivery standards are consistently high while maximising revenue. Key responsibilities: Lead on developing and delivering new income stream opportunities to the organisation. Support and enhance existing commercial services across the organisation. Develop large-scale funding bids to deliver strong added value for Oxfordshire, addressing the key challenges and priorities for the visitor economy. Identify, develop, and implement a new grant programme of activity that highlights new opportunities, managing the process from application to delivery. Identify opportunities and secure income for grant-funded projects, operate as project manager for funded projects. Work across the organisation to meet and exceed income targets. Responsible for applying for and delivering funded programmes to ensure projects are successfully delivered to a high standard, providing demonstrable impact and value for the funder, the destination and stakeholders, whilst maximising revenue for the organisation. To be accountable for delivery against agreed financial and service targets. Develop and deliver innovative solutions that provide a sustainable revenue stream for the organisation. To develop a commercial strategy for a new business that drives additional income through commissioned services, marketing, partnerships, business events, and tour activities. Support the development of strategic stakeholder partnerships across the county, identifying opportunities for collaboration on visitor economy projects. Ensure that appropriate and accurate management information is available. Work across the organisation to ensure services are delivered in a joined-up manner. Maintain appropriate internal and external networks. Ensure that the activities of commercial services are safe and that they comply with applicable legislation and regulation. Ensure that opportunities to generate income are optimised and that services are delivered in a cost-effective and sustainable manner against agreed-upon targets. To undertake any such duties commensurate with the post as requested by the CEO. Educated to at least degree level or relevant professional or management qualification or 10 years experience in a BDM role. Related professional qualification/membership of professional body (commercial, sales, marketing, tourism or business) or equivalent experience (desirable). 5-10 years experience in a business development, grants or commercial income-generating role. Experience in financial management and control. Experience in fundraising and successful grant applications. Experience at a senior level in the cultural and/or tourism sectors and an awareness of the political and economic contexts which impact them (desirable). Experience in stakeholder management and development, including the tourism, retail and cultural sectors (desirable). Experience in working with local and national Government. Well connected across Oxfordshire with existing relationships across the visitor economy (desirable). Strongly commercial in orientation with a business development or sales and marketing bias. Proactively able to identify income-generating opportunities and increase company revenues. Excellent judgment and the ability to make evidence-based commercial decisions for the business. Well-developed interpersonal sensitivity and skills in managing people and the ability to apply these to working effectively with external stakeholders. High personal expectations and tenacity with the ability to take tasks from conception to completion. Excellent communication and presentation skills. Experienced negotiator and influencer who can generate consensus, collaborations and partnerships. Highly developed influencing and engagement skills. Be accountable with strong financial and commercial awareness. Excellent oral and written communication skills. Knowledge of Local Visitor Economy Partnerships and Destination Mangement Organisations and awareness of the key issues facing organisations in these sectors (desirable). Able to develop effective working relationships with internal and external stakeholders. Commercially astute with a flair for developing services and matching them to markets. Personal organisation and prioritising skills. Attention to detail and effective financial management. Experienced team player. Works well under pressure and to deadlines. Ability to be resourceful and flexible in response to challenges. Flexibility and a willingness to work in the evenings and on weekends when necessary. Must be able to access a vehicle for business use for which HMRC mileage rates will be paid, and valid proof of access to a car for business use is required. How to apply: For further information and to apply for the role, please get in touch with Strong Recruitment or call . Applications will require your CV and a cover letter outlining why you are interested and why you think you would be suitable for the role. Please note that applications without a CV will not be considered.
Sep 12, 2025
Full time
Contract: Part-time (min. 24 hours per week) This exciting new and broad-ranging role is ideal for an experienced Business Development Manager who wants to lead the visitor economy and drive transformational change across Experience Oxfordshire, which will significantly contribute to the organisation's sustainability. The DMO seeks someone with significant experience in successful grant application, management, and delivery and strong commercial acumen to develop new revenue opportunities. The role would suit someone looking to join a small, collaborative team with big plans for future growth. The individual should be innovative and creative, with strong partnership skills and a passion for Oxfordshire and the visitor economy. The Business Development Manager will play a vital role in ensuring the growth and sustainability of Experience Oxfordshire. The role will focus on successful funded programme application and delivery, implementation of new commercial contracts and commissioned services, and ensuring that delivery standards are consistently high while maximising revenue. Key responsibilities: Lead on developing and delivering new income stream opportunities to the organisation. Support and enhance existing commercial services across the organisation. Develop large-scale funding bids to deliver strong added value for Oxfordshire, addressing the key challenges and priorities for the visitor economy. Identify, develop, and implement a new grant programme of activity that highlights new opportunities, managing the process from application to delivery. Identify opportunities and secure income for grant-funded projects, operate as project manager for funded projects. Work across the organisation to meet and exceed income targets. Responsible for applying for and delivering funded programmes to ensure projects are successfully delivered to a high standard, providing demonstrable impact and value for the funder, the destination and stakeholders, whilst maximising revenue for the organisation. To be accountable for delivery against agreed financial and service targets. Develop and deliver innovative solutions that provide a sustainable revenue stream for the organisation. To develop a commercial strategy for a new business that drives additional income through commissioned services, marketing, partnerships, business events, and tour activities. Support the development of strategic stakeholder partnerships across the county, identifying opportunities for collaboration on visitor economy projects. Ensure that appropriate and accurate management information is available. Work across the organisation to ensure services are delivered in a joined-up manner. Maintain appropriate internal and external networks. Ensure that the activities of commercial services are safe and that they comply with applicable legislation and regulation. Ensure that opportunities to generate income are optimised and that services are delivered in a cost-effective and sustainable manner against agreed-upon targets. To undertake any such duties commensurate with the post as requested by the CEO. Educated to at least degree level or relevant professional or management qualification or 10 years experience in a BDM role. Related professional qualification/membership of professional body (commercial, sales, marketing, tourism or business) or equivalent experience (desirable). 5-10 years experience in a business development, grants or commercial income-generating role. Experience in financial management and control. Experience in fundraising and successful grant applications. Experience at a senior level in the cultural and/or tourism sectors and an awareness of the political and economic contexts which impact them (desirable). Experience in stakeholder management and development, including the tourism, retail and cultural sectors (desirable). Experience in working with local and national Government. Well connected across Oxfordshire with existing relationships across the visitor economy (desirable). Strongly commercial in orientation with a business development or sales and marketing bias. Proactively able to identify income-generating opportunities and increase company revenues. Excellent judgment and the ability to make evidence-based commercial decisions for the business. Well-developed interpersonal sensitivity and skills in managing people and the ability to apply these to working effectively with external stakeholders. High personal expectations and tenacity with the ability to take tasks from conception to completion. Excellent communication and presentation skills. Experienced negotiator and influencer who can generate consensus, collaborations and partnerships. Highly developed influencing and engagement skills. Be accountable with strong financial and commercial awareness. Excellent oral and written communication skills. Knowledge of Local Visitor Economy Partnerships and Destination Mangement Organisations and awareness of the key issues facing organisations in these sectors (desirable). Able to develop effective working relationships with internal and external stakeholders. Commercially astute with a flair for developing services and matching them to markets. Personal organisation and prioritising skills. Attention to detail and effective financial management. Experienced team player. Works well under pressure and to deadlines. Ability to be resourceful and flexible in response to challenges. Flexibility and a willingness to work in the evenings and on weekends when necessary. Must be able to access a vehicle for business use for which HMRC mileage rates will be paid, and valid proof of access to a car for business use is required. How to apply: For further information and to apply for the role, please get in touch with Strong Recruitment or call . Applications will require your CV and a cover letter outlining why you are interested and why you think you would be suitable for the role. Please note that applications without a CV will not be considered.
Vamonos Recruitment is delighted to work with a leading tour operator and accommodation specialist. They are looking to grow their contracting and procurement team and are searching for a German speaker who is an experienced negotiator and hotel contracts manager. Key responsibilities: Managing an allocated area (Germany-specific areas to be discussed), contracting hotels and accommodation providers. Negotiating preferential rates and market rate competitive prices. Managing relationships with partners and suppliers, ensuring strong relationships are built for tight business relationships. Analysing market trends and research designated areas for new opportunities. Managing allocations of supply, reporting on business performance and working closely with the rest of the contracting team across Europe. You must speak and write German and English to a high working proficiency level. Have at least three years of contracting experience within the travel and tourism industry. Understand supply allocation. Deep understanding of the travel and accommodation market. Analytical mindset and capable of evaluating market trends and performance data. Strong interpersonal and written skills for liaising with internal and external stakeholders. How to apply: please get in touch with Debbie for further information.
Sep 12, 2025
Full time
Vamonos Recruitment is delighted to work with a leading tour operator and accommodation specialist. They are looking to grow their contracting and procurement team and are searching for a German speaker who is an experienced negotiator and hotel contracts manager. Key responsibilities: Managing an allocated area (Germany-specific areas to be discussed), contracting hotels and accommodation providers. Negotiating preferential rates and market rate competitive prices. Managing relationships with partners and suppliers, ensuring strong relationships are built for tight business relationships. Analysing market trends and research designated areas for new opportunities. Managing allocations of supply, reporting on business performance and working closely with the rest of the contracting team across Europe. You must speak and write German and English to a high working proficiency level. Have at least three years of contracting experience within the travel and tourism industry. Understand supply allocation. Deep understanding of the travel and accommodation market. Analytical mindset and capable of evaluating market trends and performance data. Strong interpersonal and written skills for liaising with internal and external stakeholders. How to apply: please get in touch with Debbie for further information.
Virgin Experience Days is looking for a Partnerships Manager to take ownership of its Adrenaline, Tours (Football Stadiums and beyond) & Sport categories as part of the Partnerships team. Whether it's bungee jumping, white-water rafting, stepping into the locker room of your favourite football team, or a private lesson with a pro golfer, you understand how to source, shape, and showcase the types of experiences that get pulses racing and fans talking long after the final whistle. You'll take ownership of this dynamic and diverse category, managing existing partner accounts with skill and strategy while also seeking out exciting new opportunities that keep the company's offering fresh and competitive. From boutique adrenaline operators to world-famous sports clubs, you'll be at the helm - driving commercial performance, optimising buying-in margins (BIM), and ensuring the portfolio excites every kind of customer. This role is perfect for someone with a background in experiences, sports, leisure, or entertainment - someone who understands the power of adrenaline-fuelled activities and unforgettable sporting memories, and who has the commercial acumen to turn opportunities into thriving partnerships. You'll be confident pitching to new suppliers, negotiating commercial terms, and turning potential into performance. Key responsibilities Truly own your categories (Adrenaline, Tours & Sport) with commercial accountability of buying in margins (BIM). Scope and deliver initiatives to grow your own defined categories, overcoming challenges with pricing and availability. Source key partnerships to provide geographical coverage. Attend key trade events and leverage your network of connections to stay updated on the latest restaurant news, insights & research. Build out annual plans with key partners to include new products and promotions, including supplier-funded deals, to meet the requirements of seasonal marketing activities. Display insatiable curiosity, research, and remain up to date with category and product trends. Conduct confident pitch presentations to win new partnerships, with the ability to articulate the benefits of the Virgin brand and negotiate BIM. Identify, secure and onboard new partnerships with the best suppliers in the industry to enhance the product portfolio. Communicate with customer service and product support to ensure every customer and supplier experiences heartfelt service throughout their journey. Ensure that capacity planning and service and delivery considerations are fully discussed with partners from the outset and considered at every stage of selection and launch. Identify and create bundle opportunities. A genuine passion and interest in the Adrenaline, Tours & Sport categories. Industry experience, within a sales and partnerships-focused role. Exceptional communication skills. A strong commercial understanding, with the ability to measure partner and product effectiveness and contribution to the bottom line. Excellent negotiation skills with an ability to convert leads. Ability to use tools and techniques to profile, benchmark, research and assess the experiences market as a whole. Account Management, Sales or Business Development experience is essential. A firm grasp of calculating margins and the ability to analyse sales data to make decisions on future products. Used to working in a dynamic, fast-moving, customer-focused environment. How to apply: Please click here to apply for this position.
Sep 12, 2025
Full time
Virgin Experience Days is looking for a Partnerships Manager to take ownership of its Adrenaline, Tours (Football Stadiums and beyond) & Sport categories as part of the Partnerships team. Whether it's bungee jumping, white-water rafting, stepping into the locker room of your favourite football team, or a private lesson with a pro golfer, you understand how to source, shape, and showcase the types of experiences that get pulses racing and fans talking long after the final whistle. You'll take ownership of this dynamic and diverse category, managing existing partner accounts with skill and strategy while also seeking out exciting new opportunities that keep the company's offering fresh and competitive. From boutique adrenaline operators to world-famous sports clubs, you'll be at the helm - driving commercial performance, optimising buying-in margins (BIM), and ensuring the portfolio excites every kind of customer. This role is perfect for someone with a background in experiences, sports, leisure, or entertainment - someone who understands the power of adrenaline-fuelled activities and unforgettable sporting memories, and who has the commercial acumen to turn opportunities into thriving partnerships. You'll be confident pitching to new suppliers, negotiating commercial terms, and turning potential into performance. Key responsibilities Truly own your categories (Adrenaline, Tours & Sport) with commercial accountability of buying in margins (BIM). Scope and deliver initiatives to grow your own defined categories, overcoming challenges with pricing and availability. Source key partnerships to provide geographical coverage. Attend key trade events and leverage your network of connections to stay updated on the latest restaurant news, insights & research. Build out annual plans with key partners to include new products and promotions, including supplier-funded deals, to meet the requirements of seasonal marketing activities. Display insatiable curiosity, research, and remain up to date with category and product trends. Conduct confident pitch presentations to win new partnerships, with the ability to articulate the benefits of the Virgin brand and negotiate BIM. Identify, secure and onboard new partnerships with the best suppliers in the industry to enhance the product portfolio. Communicate with customer service and product support to ensure every customer and supplier experiences heartfelt service throughout their journey. Ensure that capacity planning and service and delivery considerations are fully discussed with partners from the outset and considered at every stage of selection and launch. Identify and create bundle opportunities. A genuine passion and interest in the Adrenaline, Tours & Sport categories. Industry experience, within a sales and partnerships-focused role. Exceptional communication skills. A strong commercial understanding, with the ability to measure partner and product effectiveness and contribution to the bottom line. Excellent negotiation skills with an ability to convert leads. Ability to use tools and techniques to profile, benchmark, research and assess the experiences market as a whole. Account Management, Sales or Business Development experience is essential. A firm grasp of calculating margins and the ability to analyse sales data to make decisions on future products. Used to working in a dynamic, fast-moving, customer-focused environment. How to apply: Please click here to apply for this position.