Zencore Group
Zencore was founded in 2021 by former Google Cloud leaders and engineers. We exist for one purpose: to reduce risk and ensure client success on Google Cloud. We are a Premier Google Cloud partner and a four-time Google Cloud Partner of the Year. Boutique model, global reach. Our teams are senior, our engagements move fast, and clients trust us with mission-critical cloud, data, and AI work. The Role The Director of Delivery Management will own delivery outcomes across a portfolio of Google Cloud engagements. You will personally run one or two strategic programs. You will hire, develop, and lead the engagement management team. Clients will know you as the delivery executive who calls them before something becomes a problem. Qualifications 10+ years leading complex technology programs, with 5+ years in professional services or systems integration. Deep experience delivering cloud, data, and AI engagements. You have led migrations, data platform builds, and AI programs, and you can hold your own with architects and client CTOs. Proven ownership of portfolio performance: margin, forecasting accuracy, utilization, and client health across concurrent engagements. People management experience, including hiring and developing client-facing delivery leaders. Pre-sales credibility: shaping solutions, presenting delivery approach, writing SOWs and change orders. Executive presence with both client sponsors and engineers. You make the complex simple. Experience leading remote, multi-geo teams. Preferred Qualifications Google Cloud experience: time at Google, a Google Cloud partner, or hands-on delivery of Google Cloud workloads. Google Cloud certifications (Professional Cloud Architect or equivalent) Responsibilities Own delivery, governance, and successful execution across a portfolio of cloud, data, infrastructure, application development, and AI engagements. Manage portfolio health and financial performance, including risk mitigation, budget, margin, forecasting, utilization, and change control. Lead teams and strategic client engagements to deliver measurable business outcomes and ensure client success beyond the scope of the SOW. Serve as executive delivery sponsor for key accounts. Build trusted relationships with client executives and act as the escalation point above the day-to-day team. Work side by side with Google Cloud account teams and partner engineering to align on joint delivery and expansion. Build, lead, and develop a high-performing delivery management team through hiring, coaching, performance management, and career development while maintaining Zencore's delivery standards. Oversee global staffing, resource planning, and engagement leadership across the US, EMEA, and LATAM to ensure successful client delivery and business outcomes. Own and continuously improve Zencore's delivery model, including methodology, governance, estimation, tooling, quality standards, and AI-enabled best practices. Partner with executive leadership to develop scalable delivery processes, playbooks, and operating models that support business growth. Why work at Zencore? We are professionals you can Trust. Our people have the extensive experience to get the job done We share unbiased opinions and are comfortable with the hard truths. You are the subject matter experts for our customers. We are the Missing Link. You will connect our customers to Google and move quickly when others can't We remove uncertainty and risk by clearly outlining the process of cloud migration for our customers We accelerate timelines and do not dwell on a challenge. You'll move faster and expose "unknown unknowns" for our customers We show empathy. Our customers believe in us because we can relate to their complexities. How to succeed at Zencore? First rule at Zencore - Be Kind Own the process - own your customer's success by proactive practices Work hard to reach the destination, but make sure to enjoy the journey Champion a consistent collaborative culture Be receptive to any type of Feedback Challenge the Status Quo We are a fully remote company and offer competitive compensation and benefits. Zencore is committed to a diverse and inclusive workplace. Zencore is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Zencore was founded in 2021 by former Google Cloud leaders and engineers. We exist for one purpose: to reduce risk and ensure client success on Google Cloud. We are a Premier Google Cloud partner and a four-time Google Cloud Partner of the Year. Boutique model, global reach. Our teams are senior, our engagements move fast, and clients trust us with mission-critical cloud, data, and AI work. The Role The Director of Delivery Management will own delivery outcomes across a portfolio of Google Cloud engagements. You will personally run one or two strategic programs. You will hire, develop, and lead the engagement management team. Clients will know you as the delivery executive who calls them before something becomes a problem. Qualifications 10+ years leading complex technology programs, with 5+ years in professional services or systems integration. Deep experience delivering cloud, data, and AI engagements. You have led migrations, data platform builds, and AI programs, and you can hold your own with architects and client CTOs. Proven ownership of portfolio performance: margin, forecasting accuracy, utilization, and client health across concurrent engagements. People management experience, including hiring and developing client-facing delivery leaders. Pre-sales credibility: shaping solutions, presenting delivery approach, writing SOWs and change orders. Executive presence with both client sponsors and engineers. You make the complex simple. Experience leading remote, multi-geo teams. Preferred Qualifications Google Cloud experience: time at Google, a Google Cloud partner, or hands-on delivery of Google Cloud workloads. Google Cloud certifications (Professional Cloud Architect or equivalent) Responsibilities Own delivery, governance, and successful execution across a portfolio of cloud, data, infrastructure, application development, and AI engagements. Manage portfolio health and financial performance, including risk mitigation, budget, margin, forecasting, utilization, and change control. Lead teams and strategic client engagements to deliver measurable business outcomes and ensure client success beyond the scope of the SOW. Serve as executive delivery sponsor for key accounts. Build trusted relationships with client executives and act as the escalation point above the day-to-day team. Work side by side with Google Cloud account teams and partner engineering to align on joint delivery and expansion. Build, lead, and develop a high-performing delivery management team through hiring, coaching, performance management, and career development while maintaining Zencore's delivery standards. Oversee global staffing, resource planning, and engagement leadership across the US, EMEA, and LATAM to ensure successful client delivery and business outcomes. Own and continuously improve Zencore's delivery model, including methodology, governance, estimation, tooling, quality standards, and AI-enabled best practices. Partner with executive leadership to develop scalable delivery processes, playbooks, and operating models that support business growth. Why work at Zencore? We are professionals you can Trust. Our people have the extensive experience to get the job done We share unbiased opinions and are comfortable with the hard truths. You are the subject matter experts for our customers. We are the Missing Link. You will connect our customers to Google and move quickly when others can't We remove uncertainty and risk by clearly outlining the process of cloud migration for our customers We accelerate timelines and do not dwell on a challenge. You'll move faster and expose "unknown unknowns" for our customers We show empathy. Our customers believe in us because we can relate to their complexities. How to succeed at Zencore? First rule at Zencore - Be Kind Own the process - own your customer's success by proactive practices Work hard to reach the destination, but make sure to enjoy the journey Champion a consistent collaborative culture Be receptive to any type of Feedback Challenge the Status Quo We are a fully remote company and offer competitive compensation and benefits. Zencore is committed to a diverse and inclusive workplace. Zencore is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Zencore Group
Zencore is seeking an experienced Senior Client Manager to drive strategic customer relationships, expand existing accounts, and accelerate Google Cloud adoption within some of the world's largest enterprises. This role is ideal for a seasoned consulting sales professional who understands how to build executive relationships, identify new opportunities, and develop long-term account growth strategies while partnering closely with Google Cloud. As a trusted advisor, you will be embedded with key enterprise customers to understand their business objectives, align Zencore's consulting services to their needs, and deliver measurable business outcomes. Success in this role requires a consultative mindset, a proven history of growing enterprise accounts, and the ability to effectively co-sell alongside Google Cloud field teams. Responsibilities Develop and execute strategic account plans that drive revenue growth and long-term customer success. Build trusted relationships with executive stakeholders across business and technology organizations. Spend significant time onsite with strategic customers, serving as the primary point of contact and trusted advisor. Identify, qualify, and close new consulting and professional services opportunities within existing accounts. Partner closely with Google Cloud sales teams to develop joint account strategies, co-sell opportunities, and customer engagement plans. Collaborate with Zencore delivery, architecture, and engineering teams to ensure successful execution of customer engagements. Lead executive business reviews, account planning sessions, and opportunity pipeline reviews. Navigate complex enterprise organizations to uncover expansion opportunities across multiple business units. Maintain accurate forecasting, pipeline management, and account activity within CRM. Stay informed on Google Cloud technologies, AI, infrastructure modernization, and cloud transformation initiatives to effectively advise customers. Required Qualifications 8+ years of enterprise account management, client management, consulting sales, or professional services experience. Proven success growing strategic enterprise accounts with measurable results, including revenue growth, account expansion, and customer retention. Demonstrated ability to present quantifiable achievements (e.g., revenue growth, account expansion percentages, multi-million-dollar services engagements). Experience working within a consulting or professional services organization. Experience with leading consultancies such as Slalom, Accenture, Deloitte, or premier Google Cloud partners is strongly preferred. Experience partnering with Google Cloud sales organizations and understanding Google's co-sell motion. Strong executive presence with the ability to influence C-level stakeholders. Excellent negotiation, communication, and relationship management skills. Willingness to travel regularly and spend substantial time onsite with customers Data supported creation of new services offerings to serve clients with Preferred Qualifications Experience supporting enterprise customers in the Financial Services industries. Knowledge of Google Cloud Platform (GCP) services, cloud migration, AI, data analytics, infrastructure modernization, and managed services. Experience managing complex consulting engagements from opportunity identification through successful delivery. Familiarity with enterprise procurement and services contracting. What Success Looks Like A repeatable playbook for growing enterprise accounts. Consistent achievement of revenue growth targets. Strong customer retention and expansion metrics. Successful execution of joint sales motions with Google Cloud. Deep executive relationships that position Zencore as a long-term strategic partner. The ability to identify new consulting opportunities while ensuring exceptional customer outcomes. Why work at Zencore? We are professionals you canTrust.Our people have the extensive experience to get the job done We shareunbiased opinionsand are comfortable with the hard truths. You are the subject matter experts for our customers. We are theMissing Link. You will connect our customers to Google and move quickly when others can't Weremove uncertainty and riskby clearly outlining the process of cloud migration for our customers Weaccelerate timelinesand do not dwell on a challenge. You'll move faster and expose "unknown unknowns" for our customers We showempathy. Our customers believe in us because we can relate to their complexities.
Zencore is seeking an experienced Senior Client Manager to drive strategic customer relationships, expand existing accounts, and accelerate Google Cloud adoption within some of the world's largest enterprises. This role is ideal for a seasoned consulting sales professional who understands how to build executive relationships, identify new opportunities, and develop long-term account growth strategies while partnering closely with Google Cloud. As a trusted advisor, you will be embedded with key enterprise customers to understand their business objectives, align Zencore's consulting services to their needs, and deliver measurable business outcomes. Success in this role requires a consultative mindset, a proven history of growing enterprise accounts, and the ability to effectively co-sell alongside Google Cloud field teams. Responsibilities Develop and execute strategic account plans that drive revenue growth and long-term customer success. Build trusted relationships with executive stakeholders across business and technology organizations. Spend significant time onsite with strategic customers, serving as the primary point of contact and trusted advisor. Identify, qualify, and close new consulting and professional services opportunities within existing accounts. Partner closely with Google Cloud sales teams to develop joint account strategies, co-sell opportunities, and customer engagement plans. Collaborate with Zencore delivery, architecture, and engineering teams to ensure successful execution of customer engagements. Lead executive business reviews, account planning sessions, and opportunity pipeline reviews. Navigate complex enterprise organizations to uncover expansion opportunities across multiple business units. Maintain accurate forecasting, pipeline management, and account activity within CRM. Stay informed on Google Cloud technologies, AI, infrastructure modernization, and cloud transformation initiatives to effectively advise customers. Required Qualifications 8+ years of enterprise account management, client management, consulting sales, or professional services experience. Proven success growing strategic enterprise accounts with measurable results, including revenue growth, account expansion, and customer retention. Demonstrated ability to present quantifiable achievements (e.g., revenue growth, account expansion percentages, multi-million-dollar services engagements). Experience working within a consulting or professional services organization. Experience with leading consultancies such as Slalom, Accenture, Deloitte, or premier Google Cloud partners is strongly preferred. Experience partnering with Google Cloud sales organizations and understanding Google's co-sell motion. Strong executive presence with the ability to influence C-level stakeholders. Excellent negotiation, communication, and relationship management skills. Willingness to travel regularly and spend substantial time onsite with customers Data supported creation of new services offerings to serve clients with Preferred Qualifications Experience supporting enterprise customers in the Financial Services industries. Knowledge of Google Cloud Platform (GCP) services, cloud migration, AI, data analytics, infrastructure modernization, and managed services. Experience managing complex consulting engagements from opportunity identification through successful delivery. Familiarity with enterprise procurement and services contracting. What Success Looks Like A repeatable playbook for growing enterprise accounts. Consistent achievement of revenue growth targets. Strong customer retention and expansion metrics. Successful execution of joint sales motions with Google Cloud. Deep executive relationships that position Zencore as a long-term strategic partner. The ability to identify new consulting opportunities while ensuring exceptional customer outcomes. Why work at Zencore? We are professionals you canTrust.Our people have the extensive experience to get the job done We shareunbiased opinionsand are comfortable with the hard truths. You are the subject matter experts for our customers. We are theMissing Link. You will connect our customers to Google and move quickly when others can't Weremove uncertainty and riskby clearly outlining the process of cloud migration for our customers Weaccelerate timelinesand do not dwell on a challenge. You'll move faster and expose "unknown unknowns" for our customers We showempathy. Our customers believe in us because we can relate to their complexities.