Charlotte Tilbury Beauty Ltd

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role As the Customs Analyst, you will be responsible for assisting with all aspects of customs compliance for the Group. The Group has subsidiaries across the UK, Europe, North America, and Asia Pacific. Please note this role is a 12-month Maternity Cover As a Customs Analyst you will Manage the customs processes for the business to follow for all shipments Support with the relationships with customs clearing agents Analyse master data reports for any discrepancies and resolve as needed Liaise with key internal and external stakeholders to resolve customs issues Complete monthly audit checks on global customs declarations, identifying and resolving issues Support the Tax Team, on some ad hoc tax and customs projects, issues and opportunities arising in the UK and Internationally Stay up to date with current legislation and export documentation requirements to ensure compliance and application of correct charges. About you Experience in a multinational company or advisory firm that has worked in customs compliance, tariff classification, import and export processes for 2+ years. Advanced excel skills (Vlookups, Pivot tables, Sum If, etc) Good understanding of UK taxes (mainly corporation tax). Excellent organisational skills, with proven ability to prioritise tasks and meet deadlines. Good interpersonal and communication skills, having the confidence to communicate clearly with senior management and challenge commercial teams Comfortable dealing with a cross section of stakeholders, both finance and non-finance Ability to think logically and methodically Positive 'can-do' attitude Strong written and verbal communication skills in English. Flexible & proactive, with an eagerness to learn Highly organised and able to prioritise workload effectively within a scaling business Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your fury friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

Retail Artist, Fenwick, Brent Cross Full-time position About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About Your Role A Charlotte Tilbury Retail Artist is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody - and you can adapt your style to suit the needs of your customer. As a Retail Artist you will You can work at a fast pace to achieve and exceed KPI's. You feed on the buzz of achieving your goals and being the best, you can be. You not only meet expectations - you exceed them. "Teamwork makes the dream work" - is your working motto. You build solid relationships with team members and management contributing to a sense of team work in all aspects of the role. You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer. You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success. You follow the company grooming standards to a tee - you know what good looks like and are not afraid to display this. About you Ideally an NVQ-3 in Beauty Therapy You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG. You aspire to be part of a beauty brand that disrupts the way it is seen - and continues to grow. You love all things Charlotte Tilbury - and are not afraid to spread the word. Ideally you will have experience in applying makeup - and knowing how to adapt your style to different customers with different needs. Why join us? We offer a structured induction programme - Charlotte's Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations Structured career development - our team of industry experts are here to support and work with you to explore your learning potential and career goals You receive exclusive launches of our incredible products before anyone else - not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte's Magic Academy so you can be a true brand advocate. Access to Tilbury Treats - our very own rewards platform allowing you to save money and gain 'money can't buy' discounts on anything from gym memberships to cinema tickets Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role Charlotte Tilbury Beauty are looking for an enthusiastic and passion-drive Quality Specialist to join the Global Quality team based in London. Reporting to the Senior Global Quality Manager, the focus of the role is to manage the quality in development for Skin care, gift sets and accessories products, to supervise and interact daily with the relevant suppliers, to organise the finished product inspections in our Distribution centres, to define and implement tracking of KPIs, to effectively managing and improve quality processes and to monitor customer complaints The ideal candidate has experience on quality management, preferably for skin care and/or gifting categories for cosmetics brands and in a fast-paced environment. This is an exciting opportunity to guarantee the high-quality expectations for Charlotte Tilbury products are constantly met, to work with external manufacturers and having a direct impact on the continued success of our brand. As a Global Quality Specialist you will Quality in Development & Quality Control Managing the quality tasks for the assigned Skin Care projects from brief to launch, such as joining the project meetings with internal and external stakeholders, evaluation of stability and compatibility tests, organization of transit tests, preparation of defect range-boards, review and approval of bulk specifications, support during line trials and approval of relevant trial reports, issuing of CT Product specifications. Managing the Gift Sets projects working very closely with Packaging and NPD teams, to identify risks and to propose effective solutions. The role will also be responsible for the supervision of the external suppliers for the gift sets assembling, working closely with supply chain to manage urgencies and ensuring activities are performed according to Charlotte Tilbury quality requirements. Review and release the finished product according to agreed specification and standards Reviewing /preparation of Certificates of Analysis and other QC documentation Preparing the documentation for inbound inspections at global warehouses Managing Non-Conformances and follow-up on CAPA Quality Assurance Managing Non-Conformances and follow-up on CAPA for products on market. Ensuring escalation in case of impact on the product safety or quality Quarterly review and preparation of updates related to quality KPIs Monitoring monthly the customer complaints and trends on products returned from market Ensuring that relevant customer complaints are dealt with effectively and escalated when needed, cooperating with the Customer Care teams. Quality Documentation Systems Document Management: Support the team with the maintenance of the QMS software, keeping up to date documents and information Drafting and circulation of SOPs, work instructions and protocols for approval Who you will work with This role reports into the Global Senior Quality Manager. Partnering with NPD, Packaging, Supply, Procurement teams Interact daily with contract manufacturers and packaging component suppliers About you Relevant experience in a quality role, preferably for skin care and/or gifting categories for cosmetics brands and in a fast-paced environment. Experience with formulation and /or industrialization and/or manufacturing of skin care formulations is preferred Proficiency in Power Point and Excel Experience with electronic quality management systems is preferred Strong analytical and problem-solving skills Proficiency in English. Another language such as Spanish and/or French will be a plus Excellent attention to detail, comfortable in a fast-paced environment and passion driven with a "can-do" attitude Self-motivated and committed to delivering results Passionate about cosmetic industry and quality processes Demonstrates a commitment to growth and self-development Willing to regularly commute to the Magic office in London (3 days x week) and to travel internationally when required Education and Experience BSc or M.S. degree in Chemistry or related scientific field Understanding and experience with ISO 22716, ISO 9001 and ISO 2859 Relevant experience in a quality role, preferably for skin care and/or gifting categories for cosmetics brands and in a fast-paced environment. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are now looking for a Senior Quality Manager to join our Quality team in London, which is part of Product Development team. The Senior Quality Manager will be driving and improving quality processes, to ensure that Charlotte Tilbury products always meet and exceed the brand luxury requirements and that all the product testing and GMP requirements for products are met. By working closely with internal stakeholders such as Product Development, Packaging, Regulatory, Supply teams and externally with third party manufacturers, components suppliers, retailers and distribution centres, the role is essential to ensure the best quality in the development of our award-winning products is achieved. As a Senior Global Quality Manager you will Oversee and lead the quality-related activities in new developments with a focus on Skin Care projects, working closely with NPD, Packaging, and external suppliers. This will include review of product stability protocols/report, providing guidance, troubleshooting and approval at the end of the study. A deep understanding of manufacturing processes and R&D activities for cosmetics is required for this role. Liaise with the Packaging Development team to manage compatibility tests, line trials, packaging technical specifications and defect range-boards for each new project or if change requests are issued. Attend line trials and/or mass production according to the project plans to identify compliance with quality standards. Provide approval and ensure product specifications and process parameters are met and properly documented. Approval of line trial and 1st production samples according to the relevant processes. Ensure escalation to the appropriate level in case of quality issues and ensure thorough and efficient troubleshooting. Lead or coordinate Technical Review meetings with external suppliers. Ensure the bulk and finished product specifications are issued and in compliance with expected quality parameters. Consolidate internal finished product specifications for each new project. Implement quality defects standards and request quality control inbound checks at relevant warehouses or TPM. Ensure relevant inspection checklists are issued and available on time. Lead the non-conformance process and drive root cause analysis and CAPA implementation internally and with external suppliers within relevant timelines. Ensure regular follow-ups are in place and drive continuous improvements. Keep accurate documentation and perform statistical analysis of KPIs, including customer complaints data. Monitor suppliers' compliance with quality requirements and provide regular feedback as part of the performance review process, actively cooperating with internal purchasing and supply teams. Perform quality audits (as per ISO 22716 and/or ISO 9001) to TPMs and packaging suppliers and be responsible for the closure and regular update of corrective action plans. Be responsible for issuing quality guidelines and associated SOPs. Ensure regular exchange and engagement with the other quality managers. Who you will work with This role reports into the Global Quality Director and will manage one resource (Quality Assistant Manager). About you BSc or M.S. degree in Chemistry or a related scientific field. Extensive experience as a Quality and/or Manufacturing Manager in the cosmetic industry. Deep knowledge of ISO 22716 and ISO 9001. Previous experience as an ISO 22716 auditor is essential. Experience with Six Sigma tools such as FMEA or other risk management approaches. Excellent analytical skills and attention to detail with a positive approach to problem-solving in a fast-paced environment. Fluency in English and outstanding communication skills. Proficiency in Microsoft Excel. Willingness to travel to manufacturing plants several times a year (mainly based in Europe). Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values-driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and planning with our pension and life assurance for all. Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues. Bring your furry friend to work with you on our allocated dog-friendly days and spaces. And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are seeking a talented Lead Business Intelligence Analyst to join our Analytics team within the Data department. This role will have line management responsibilities, and will be responsible for leading the delivery of Business Intelligence across the company. The successful candidate will play a pivotal role in ensuring that we have the right data, visualisations, insights, and analytics to support the growth of our business. As Lead BI Analyst you will Lead the development and delivery of our Business Intelligence strategy Develop and maintain key BI metrics, dashboards and reports that provide insights across Digital, Finance, Commercial, Supply Chain and other core areas Provide thought leadership on BI trends and emerging technologies Support the adoption of BI tools across the business, by imparting knowledge and/or upskilling colleagues on all that is possible through our tools Provide mentorship and coaching to the BI team Work closely with Data Engineering, Customer Insights Data Science and Product Management teams to ensure alignment and collaboration Manage relationships with key stakeholders across the business Who you will work with The Data, Tech, Digital and more teams within the brand Key Selection Criteria 5+ years experience in Business Intelligence Experience as a Business Intelligence Developer/ BI Engineer/Data Analyst or similar Expertise in Looker (or similar BI platform) and GCP or similar cloud platform You use SQL in your day-to-day work. This is incredibly important Strong analytical skills and ability to derive insights from complex data sets Proven understanding of how data is modelled for the purposes of BI visualisation Have an active interest in novel approaches for data visualisation from simple dashboards through to engaging & impactful graphical illustrations Experience in leading a team of Analysts Excellent communication skills and ability to influence stakeholders at all levels Be a driven and creative problem-solver, with the ability to advise our broader business on how they can best use the data we have available Proven ability to work in a fast-paced environment and manage multiple priorities Bachelor's degree in a relevant field e.g. Computer Science, Mathematics, Statistics, etc. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this success and help drive our limitless ambitions. About the role As the Head of Talent Development, Learning and Inclusion, you will play a crucial role in creating and implementing comprehensive strategies and frameworks to cultivate a diverse, skilled and engaged workforce. You will be at the forefront of shaping our future through its people and lead a small but nimble team. This role requires an innovative and experienced leader who can drive organisational growth through talent development, foster a culture of continuous learning and promote a culture of inclusivity at all levels. You will be responsible for Talent Development Design and implement talent development programs that align with our strategic goals and support leadership succession. Identify and develop high-potential employees to ensure a strong leadership pipeline. Collaborate with department heads to create customised development plans for teams and individuals. Utilise data and analytics to assess the effectiveness of talent development initiatives. Collaborate with the People Leadership team to develop and execute an effective Leadership Coaching programme. Learning and Development Develop and oversee a comprehensive learning strategy that addresses current and future organisational needs. Implement cutting-edge training programs, workshops and seminars to enhance employee skills and knowledge. Evaluate and select external training providers and resources to complement in-house initiatives. Foster a culture of continuous learning and professional growth within the organisation. Evaluate the effectiveness of learning initiatives through metrics and feedback and make data-driven recommendations for improvement. Provide people analytics on L&D Metrics, offering insights and identifying opportunities for operational enhancement. Effectively manage L&D Budget. Management of Learning Management System and e-learning courses. Establish strong working relationships with stakeholders. Inclusion and Diversity Lead the development and execution of inclusion and diversity strategies to ensure a welcoming and equitable workplace. Collaborate with the People Leadership team and Senior Leadership teams to embed inclusive practices in recruitment, retention and advancement processes. Monitor and report on diversity metrics and progress towards clearly defined inclusion goals. Serve as a champion for diversity and inclusion, promoting awareness and fostering an authentic and supportive culture. About you Excellent leadership, communication, and interpersonal skills. Proven Executive/Leadership Coaching Qualification and experience is desirable. Significant proven experience in talent development, learning, and inclusion roles with experience of managing a small team. Proven track record of designing and implementing successful talent development and learning programs. Strong understanding of diversity and inclusion best practices and their application in the workplace. Ability to analyse data and metrics to measure program effectiveness and make data-driven decisions. Experience working in a fast-paced, dynamic environment with the ability to adapt to changing priorities. Strategic thinker with ability to develop long-term plans to leverage talent and drive organizational growth. Strong verbal and written communication skills to influence and collaborate across all levels. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and planning with our pension and life assurance for all. Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues. Bring your furry friend to work with you on our allocated dog friendly days and spaces. And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for an ambitious, commercial expert, to lead our UK & Pureplay commercial team. We're looking for an unstoppable pioneer, an inspiring leader and a formidable commercial trail blazer tasked with the extraordinary opportunity of driving forward our business' ambitious evolution, to gain and hold the number ONE Beauty brand ranking in the UK. You will be responsible for leading the team as well as nurturing and developing our existing retail partnerships, while identifying new opportunities for the acceleration of our brand in the region, to effortlessly bring the Tilbury magic to life in store and online. This will be a fast paced, omni-channel role devising and overseeing a best-in-class department. We are looking for a superstar who shares our passion to make everyone in the world feel the most beautiful version of themselves. You will be highly numerate, a team leader, target-driven, commercially savvy, keen to find creative solutions to challenges and passionate about working in the beauty industry! As a Commercial Director, you will Drive ambitious, profitable, and sustainable growth to the business, leading on and then achieving agreed forecasts, plans, targets and budgets for the development of existing and new customers. Be a dynamic sales leader able to identify & align talent to build successful sales teams to scale for opportunity, inspiring their development and growth through coaching and expert leadership, always promoting positive behaviours in others, and leading by example. Establish and maintain amazing & collaborative relationships with retail partners at a senior level including Buying/Trading, Merchandising, and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility and exposure. Facilitate successful commercial negotiations and contract management including terms, pricing, distribution, space and location, in-store visibility and beyond. Insert yourself as a senior escalation contact to all relevant retail partners. Develop product go to market strategy, ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management. Lead on owned property portfolio in region, leading negotiations with landlords and owning lease agreement process. Leading future distribution planning in region using vision and market insights, identifying new opportunities and calculating impact on regional P&L. Lead on communication of our category and regional market insights, ensuring market opportunities are identified and correctly liaise with global functions to capture actions required. Oversee project management function, ensuring regional wide projects are on time and communication channels are used effectively. Collaborate across regional senior leadership team to ensure best ways of working and process roll out to always ensure efficiencies. Who you will work with You will report directly to our wonderful Brand Director, UK & Pureplay. You will lead Head of Commercial and Controller level roles, whilst overseeing a department of highly passionate SNAMs, NAMs & NAEs. Build strong working relationships with our fantastic Retail teams, utilising insight from the field and engaging the team in the execution of the trading plans. Work closely with Marketing, Visual Merchandising, PR, and Store Design. Review implementation and performance of our annual strategy vs expectations on a regular and appropriately frequent basis. About you You have strong, demonstrable experience in a similar, senior commercial role ideally with a Beauty background. You are an experienced leader, you enjoy leading from the front and are all about your team! You know how to inspire, coach and be an authentic leader, who communicates clearly. Be a visionary. Help everyone see and be excited by what's possible! A completer-finisher; inspirational by nature with elevated and proven skills in partnership and negotiation. Experience of financial planning, budget and P&L management essential, you show great attention to detail and are results-driven. Experienced in devising and implementing strategic plans with creative flair (ideally within beauty or retail) Born multitasker, able to manage multiple priorities with ease, thrive working to pace and can adapt to changing priorities as needed, agility is a key strength of yours. An excellent communicator. Confident and comfortable presenting, able to influence and effectively articulate your point of view. You have exceptional organisational skills and can manage multiple stakeholders with ease! Personable and approachable - able to build rapport quickly. Strong Business Acumen - You are able to see the bigger business issues for retailer and for the brand. You are able to formulate a strong account strategy and align to retailer priorities. You know how to quantify the business plan and be aware of impact across other accounts and on other teams. Results Oriented - You are proactive with a "no excuses" mindset. Comfortable working in ambiguity. You thrive working to pace, you are able to ruthlessly prioritise and can manage multiple deadlines at anyone time with ease. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!