Your Office & PA

Your Office & PA are currently looking for a Telephone Receptionist to join our vibrant and dedicated team in Runcorn, Cheshire. This is a permanent part-time position offering a competitive salary and the opportunity to work in a friendly, fast-paced environment, with opportunity for homeworking. At Your Office & PA , we specialise in providing professional telephone answering, virtual reception, and PA services to ensure our customers never miss a business opportunity due to a missed call. We are proud to support businesses by delivering seamless, top-quality service with a personal touch. This role primarily involves afternoon and evening shifts, with flexible working hours available between 11:45 to 19:00 Monday to Friday and 09:00 to 14:00 Saturday. What you will be doing as our Telephone Receptionist: As a Telephone Receptionist , you will play a key role in ensuring exceptional customer service and representing the company in a professional manner at all times by: Professionally handling inbound calls for a variety of different companies. Accurately recording details and promptly relaying messages. Managing a diverse range of enquiries with efficiency and professionalism. Making outbound calls when required. Keeping up to date with new customers and information. Using and maintaining Your office & PA s database system. Complete any other duties and tasks requested in line with business needs. What we are looking for in our Telephone Receptionist: We are seeking highly motivated candidates who excel in communication and thrive in a dynamic setting. Key skills and attributes include: Experience: Handling inbound and outbound calls at a high call volume, with the ability to use own initiative. Professional telephone manner : A confident, polished and courteous approach to customer interactions. Attention to detail : Strong listening skills with the ability to accurately capture and relay information. Tech-savviness : Proficiency in computer use, including fast and accurate keyboard and typing skills. Adaptability : Comfort working in a high-energy environment with the ability to multitask and manage varied queries. A good level of spelling and grammar : Essential for accurate message recording and communication. Excellent timekeeping and attendance : A reliable and punctual approach to work. Proven customer service skills and experience : Previous roles in customer service, reception, or inbound call handling are highly desirable. This is not your typical call centre job. It s a role where every interaction counts, requiring empathy, precision, and professionalism. Why Join Us? A collaborative, supportive team environment. The chance to work with a wide range of businesses and industries. Flexible working hours between 11:45-19:00 (Monday to Friday) and 09:00-14:00 (Saturday) , working hours to be discussed at the interview stage. Opportunity to work from home once your training is complete. If you have experience as a Telephone Receptionist , Virtual Receptionist , Inbound Call Handler , or Customer Service Advisor , we d love to hear from you. Join Your Office & PA and become part of a team that values professionalism, teamwork, and exceptional service. Ready to take the next step in your career? Apply today to make an impact in a role that truly makes a difference for businesses. So, if you feel you have the skills and experience to join our team as our new Telephone Receptionist , then why not click apply today! We d love to hear from you!