ISS provide workplace and administration services to prestigious clients across London. We are seeking a Reprographics Operative to be based at a global financial services business situated in the heart of the West End. In this position you will provide a world-class reprographics support, having a full understanding of the print room/post room products. You will be an ambassador of our client and Livv Workplace to blend seamlessly with the client organisation. Key Responsibilities & Tasks To ensure smooth running of the print room and post room services To ensure that all staff and client requests and enquiries are fulfilled and exceed expectations where possible - managing the Graphics inbox Print room services include - printing, binding, presentation booklet preparation, laminating services, maintenance of all printers, point of contact for paper supply and toner supply Post room - to manage all incoming and outgoing mail, courier arrangement using the client's preferred supplier Processing building security passes for new starters, staff and overseas visitors Weekly stationary orders To maintain excellent working relationships with the client and other service providers Experience & Traits GCSE English and Maths Relevant experience in a print room and post room environment Excellent Customer Service Skills and high degree of accuracy and good eye for detail Ability to prioritise tasks and heavy workload Good knowledge of Microsoft Outlook, Word and Excel Ability to work on own initiative and as part of a team Be motivated, committed and flexible The ideal candidate will have relevant experience in a print room/post room environment and ideally have experience working within a corporate office environment. Working for ISS will mean you are part of a company who are passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary; benefit package and we pride ourselves on our friendly and vibrant culture.
Apr 08, 2026
Contractor
ISS provide workplace and administration services to prestigious clients across London. We are seeking a Reprographics Operative to be based at a global financial services business situated in the heart of the West End. In this position you will provide a world-class reprographics support, having a full understanding of the print room/post room products. You will be an ambassador of our client and Livv Workplace to blend seamlessly with the client organisation. Key Responsibilities & Tasks To ensure smooth running of the print room and post room services To ensure that all staff and client requests and enquiries are fulfilled and exceed expectations where possible - managing the Graphics inbox Print room services include - printing, binding, presentation booklet preparation, laminating services, maintenance of all printers, point of contact for paper supply and toner supply Post room - to manage all incoming and outgoing mail, courier arrangement using the client's preferred supplier Processing building security passes for new starters, staff and overseas visitors Weekly stationary orders To maintain excellent working relationships with the client and other service providers Experience & Traits GCSE English and Maths Relevant experience in a print room and post room environment Excellent Customer Service Skills and high degree of accuracy and good eye for detail Ability to prioritise tasks and heavy workload Good knowledge of Microsoft Outlook, Word and Excel Ability to work on own initiative and as part of a team Be motivated, committed and flexible The ideal candidate will have relevant experience in a print room/post room environment and ideally have experience working within a corporate office environment. Working for ISS will mean you are part of a company who are passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary; benefit package and we pride ourselves on our friendly and vibrant culture.
As a Workplace Team Leader, you will support the management of the workplace experience, ensuring a productive, engaging, and high-performing environment that enhances employee well-being and supports business success. In this role, you will take ownership of the end-to-end customer touchpoint journey, driving user-centric service delivery and continuously improving the workplace experience. You will build strong relationships with clients, stakeholders, and colleagues, acting as a trusted advisor and primary point of contact for service excellence. You will ensure all service requests and workplace operations are delivered efficiently, collaboratively, and to a high standard, consistently meeting and exceeding client expectations. Acting as a brand ambassador, you will uphold all site procedures, health and safety standards, and compliance requirements. As a team leader, you will guide and support workplace team members to deliver seamless front-of-house and service operations, including reception management. You will foster strong communication across teams, promote a customer-focused culture, and ensure the effective use of systems and processes. Additionally, you will contribute to the development of workplace initiatives, drive continuous improvement, and ensure that all services align with workplace strategy and organisational goals. Experience & Skills Proven experience in corporate or customer service environments Experience leading or supervising a team Strong communication and interpersonal skills High attention to detail and organisational ability Effective time management and prioritisation skills Technical proficiency Ability to work independently and as part of a team Professional, calm, and solutions-focused approach Flexible, reliable, and committed
Apr 08, 2026
Full time
As a Workplace Team Leader, you will support the management of the workplace experience, ensuring a productive, engaging, and high-performing environment that enhances employee well-being and supports business success. In this role, you will take ownership of the end-to-end customer touchpoint journey, driving user-centric service delivery and continuously improving the workplace experience. You will build strong relationships with clients, stakeholders, and colleagues, acting as a trusted advisor and primary point of contact for service excellence. You will ensure all service requests and workplace operations are delivered efficiently, collaboratively, and to a high standard, consistently meeting and exceeding client expectations. Acting as a brand ambassador, you will uphold all site procedures, health and safety standards, and compliance requirements. As a team leader, you will guide and support workplace team members to deliver seamless front-of-house and service operations, including reception management. You will foster strong communication across teams, promote a customer-focused culture, and ensure the effective use of systems and processes. Additionally, you will contribute to the development of workplace initiatives, drive continuous improvement, and ensure that all services align with workplace strategy and organisational goals. Experience & Skills Proven experience in corporate or customer service environments Experience leading or supervising a team Strong communication and interpersonal skills High attention to detail and organisational ability Effective time management and prioritisation skills Technical proficiency Ability to work independently and as part of a team Professional, calm, and solutions-focused approach Flexible, reliable, and committed
Key Responsibilities: Own the touchpoint journey and user centric concepts Establish good working relationships with the customers in order to be recognised as the natural go to person and a trusted partner to deliver on our value proposition Engage with all key stakeholders so as to ensure a collaborative and efficient approach and a swift response to all service requests Effectively deal with all business user/client requests and enquiries exceeding expectations in all areas of the operations As a brand ambassador for ISS and the client, you will be responsible in ensuring that all client site procedures and standards are met To focus on curated experience and drive the agenda for our end users and customer To show responsibility for personal health and safety, and that of others in the conduct of the job in line with ISS Support Services and Legal requirement. To work as part of the Front of House team within all the Front of House areas: Reception, Service Desk, Meeting Room Management, Switchboard , Event Management providing seamless and effective delivery of all services lines to include ad hoc client To ensure all client and visitor requests are fulfilled and exceed expectations. To ensure all client site procedures are met providing a five star meet and greet service at all times Meeting Room and Event Management, making necessary changes and arrangements as required To work closely with all other service providers and the facilities team Answer all Switchboard calls to meet SLA requirements at all times, requesting information from callers to determine how to connect calls to the relevant departments where appropriate To carry out other duties and responsibilities Liaise and support Team Leader regarding SOP Manual update, Reports and any ad hoc duties that may be assigned by your Line Manager including SOP Manuals and Reports
Apr 08, 2026
Full time
Key Responsibilities: Own the touchpoint journey and user centric concepts Establish good working relationships with the customers in order to be recognised as the natural go to person and a trusted partner to deliver on our value proposition Engage with all key stakeholders so as to ensure a collaborative and efficient approach and a swift response to all service requests Effectively deal with all business user/client requests and enquiries exceeding expectations in all areas of the operations As a brand ambassador for ISS and the client, you will be responsible in ensuring that all client site procedures and standards are met To focus on curated experience and drive the agenda for our end users and customer To show responsibility for personal health and safety, and that of others in the conduct of the job in line with ISS Support Services and Legal requirement. To work as part of the Front of House team within all the Front of House areas: Reception, Service Desk, Meeting Room Management, Switchboard , Event Management providing seamless and effective delivery of all services lines to include ad hoc client To ensure all client and visitor requests are fulfilled and exceed expectations. To ensure all client site procedures are met providing a five star meet and greet service at all times Meeting Room and Event Management, making necessary changes and arrangements as required To work closely with all other service providers and the facilities team Answer all Switchboard calls to meet SLA requirements at all times, requesting information from callers to determine how to connect calls to the relevant departments where appropriate To carry out other duties and responsibilities Liaise and support Team Leader regarding SOP Manual update, Reports and any ad hoc duties that may be assigned by your Line Manager including SOP Manuals and Reports
ISS - Livv Workplace is a leading workplace experience and facility management company who provide workplace and administration services to prestigious client sites across London. We provide solutions that contribute to better business performance, and we believe that people make places and places make people. We are seeking a Corporate Receptionist to be based at our prestigious Head in Canary Wharf. Our Head Office embodies the Livv Way values and our bespoke approach to a seven star customer service. Your role will be to provide a seamless and effective customer journey experience which will include. Welcoming visitors and tenants Managing all client & visitor requests Processing all meeting room requests Switchboard management, catering orders, events and curation Organising meeting rooms to the desired level Building relationships effectively Be recognised as the natural go to person Be a brand ambassador for Livv Workplace and the client site you represent To be successful in this role you will need Excellent communication and customer service skills To be able to work on own initiative and as part of a team To be motivated, committed and flexible The ideal candidate will have relevant corporate/hospitality/customer service experience and ideally have experience working with systems (e.g. MS Office). Working for ISS/Livv will mean you are part of a company who are passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary; benefit package and we pride ourselves on our friendly and vibrant culture.
Apr 08, 2026
Full time
ISS - Livv Workplace is a leading workplace experience and facility management company who provide workplace and administration services to prestigious client sites across London. We provide solutions that contribute to better business performance, and we believe that people make places and places make people. We are seeking a Corporate Receptionist to be based at our prestigious Head in Canary Wharf. Our Head Office embodies the Livv Way values and our bespoke approach to a seven star customer service. Your role will be to provide a seamless and effective customer journey experience which will include. Welcoming visitors and tenants Managing all client & visitor requests Processing all meeting room requests Switchboard management, catering orders, events and curation Organising meeting rooms to the desired level Building relationships effectively Be recognised as the natural go to person Be a brand ambassador for Livv Workplace and the client site you represent To be successful in this role you will need Excellent communication and customer service skills To be able to work on own initiative and as part of a team To be motivated, committed and flexible The ideal candidate will have relevant corporate/hospitality/customer service experience and ideally have experience working with systems (e.g. MS Office). Working for ISS/Livv will mean you are part of a company who are passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary; benefit package and we pride ourselves on our friendly and vibrant culture.
