Barbara Houghton Associates

Sponsorship will not be available for this position, therefore 3+ years on visa eligibility to work in UK is essential. Our client, a highly respected Bank, is seeking a Manager, Relationship Management to join their team on a permanent basis. This successful candidate will mainly be responsible for managing the relationships with the account holders including the timely provision of services. Responsibilities (but not limited to): • Build strong relations with potential and existing customers through effective customer service interaction. • Maintain customer service area files, database, records, registers and logs under control. • Work closely with the team, to provide information and act as liaison to all other customer needs. • Provides authorisations and downloads as necessary to ensure smooth running of the daily work. • Provide information about various products and services offered by the Group and identify cross selling opportunities. • Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc. • Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and cheque book; standing order instructions etc. • Receive loan applications from customers and prepare the corresponding loan agreements. • Refer to Branch Manager for any unresolved queries on transactions handled. • To assist customers in all their queries on products and seek solution to their requests. • Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time. • Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. Qualifications and Skills: • University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) • At least 6 years of relevant experience, preferably in banking within a highly rated international bank. Also experience with regulated mortgages, savings accounts and fixed term deposits. • Awareness of customer relationship practices and regulations. For more information on this role please contact Sonia Smith by sending your CV quoting ref 16906SS.

Sponsorship will not be available for this position, therefore 3+ years on visa eligibility to work in UK is essential. Our client, a highly respected Bank, is seeking a Manager Regulatory Compliance to join their team on a permanent basis. This position forms an integral part of 2nd Line of Defence and the successful candidate will also be performing regular and comprehensive compliance risk assessments according to the approved compliance plan, report on a regular basis on compliance identified breaches and corrective actions taken, as applicable. Under direction, draft the Scope of Regulatory Compliance oversight as part of the annual plan and adhere to the plan by performing reviews and following up on outstanding actions. Responsibilities (but not limited to): • Determine the processes and sub-processes, including input, processing and output. • Perform an end-to-end review of each process and determine relevant risks and controls. • Undertake root-cause analysis to address and mitigate the identified risks and recommend adequate remedial action. • Facilitate controls gap analysis, remediation planning and testing for all business units. • Ensure that the controls are efficient and effective, thus maintaining risks at an acceptable level. • Ensure that the processes are in compliance with regulatory requirements and best practices, at governance, oversight and operational levels. • Provide counsel and advice to the various functions in view of enhancing the control structure. • Review the branch s policies, procedures and systems, before implementation, in order to assess the inherent risks, determine sufficiency of controls, and convey approval. • Undertake a continuous Control Self-Assessment exercise. • Maintain an updated Compliance Risk Register detailing the determined Compliance risks. Qualifications and Skills: • University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). • At least 6 years of relevant experience, preferably in banking within a highly rated international bank. Also experience with regulated mortgages, savings accounts and fixed term deposits. • Excellent oral and written communication skills (including report writing) in English. • Awareness of customer relationship practices and regulations. For more information on this role please contact Sonia Smith by sending your CV quoting ref 16905SS.

It is essential that all candidates applying have a minimum 3 years proven UK work experience in banking or relevant industry experiences. Sponsorship will not be available for this position. Our Client is looking for a Project Finance, M&A Assistant to join their small team on a permanent basis. This position is full time in office, 5 days per week. The successful candidate will provide supporting work for pre and post funding, the core focus of this position is to ensure that, all credit applications can be submitted in a timely manner and receive approval efficiently and to make sure all outstanding loans within the portfolio are performing. The successful candidate will also support with tracking loan performance, covenants, raising early warning signs or opportunities from within the portfolio. Key Responsibilities (but not limited to): • Support Relationship Manager for business credit application, pre and post funding activities, including credit rating, KYC, documentation and system inputs. • Monitoring loan performance within the structured finance portfolio. Including, projects monitoring, quarterly review, annual review, financial covenants monitoring, waiver request processing and post loan monitoring. • Ensuring loans are compliant in terms of contractual agreements. • Regular reporting internally for loan performance. • The key goal of this role is to ensure that the Client is able to manage a dynamic portfolio including project finance, M&A, structured finance and real asset finance. • Maintaining a keen interest and awareness of market trends in international business including trends and events in the UK and international infrastructure and M&A markets. Skills, Experience and Qualifications: • Applicants should have a minimum of 3 years of experience in banking or relevant industry experiences. • Good understanding of Infrastructure and Project finance and M&A and real estate, especially sector knowledge of oil, gas, power, property and renewables. • Good ability to understand complex financing structures and loan documentation. • Strong technical skills and computer literacy. • Excellent written and verbal communication skills. • Fluent in written/spoken English and Mandarin would be a great advantage, but not essential. For more information on this role please contact Judith Webb by sending your CV quoting ref 16878JW.

It is essential for all applicants to have a minimum of 5 years UK banking experience and must have worked in private banking. Unfortunately, our client cannot provide sponsorship and therefore only applicants that have eligibility to work in the UK for 3+ years in the future will be considered. Our client, an international bank in London, is looking for a Fluent Arabic Cashier/Teller to join their team on a permanent basis. This is an office based position. The successful candidate will be responsible for acquisition of new client relationships and development of existing client relationships, achieving high levels of service standards and maximize client satisfaction, demonstrating awareness of budgets and accounts and profitability and compliance with FCA and anti-money laundering regulations. Responsibilities include (but not limited to): Initiate, develop and retain client relationships while contributing actively to the business development and financial goals of the unit. Continue building investment knowledge and become conversant with the full range of private banking services. Responsible for account opening for new to bank customers as well processing all client instructions in line with Policy and Procedure. Complete security call-backs to clients and confirm any instructions received by email or instructions over guideline thresholds in line with Policy. Responsible to renew Fixed Deposits in line with policy and with client instructions. Coverage of the banking services hall. Identify cross selling opportunities and refer business to the appropriate department within the bank. Understand when to bring in certified member of staff when regulated activity is required. Complete credit responsibilities such as reviewing excess reports and working with clients to cover any overdue balances, negotiating credit terms in line with Credit Policy, assisting the Credit Team in preparing Facility Applications and Credit Reviews. Responsible for ensuring up-to-date compliance, and accurate KYC information held on record for all clients. Effectively complete annual KYC reviews in line with Policy. Maintain strict control of confidential documents / secured negotiable items to prevent loss or misuse. Document all client meetings. Be able to recognize and address customer complaints, report them and follow Complaints Policy in line with regulatory requirements. Effectively monitor clients account activity and report any suspicious transaction immediately to the supervising manager(s) and/or submit a Suspicious Activity Report. Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded. Skills / Attributes Required: 5 years Banking experience, ideally within a Private Bank. Must be proactive in setting and maintaining high client service levels. For more information on this role please contact Judith Webb by sending your CV quoting ref 16855JW.

This role would suit someone who has a minimum 1 years work experience within a supply chain, trade, business or related. Unfortunately, our client cannot provide sponsorship and therefore only applicants that have eligibility to work in the UK for 3+ years in the future will be considered. Our client, a commodities trading company, is looking for a Trade Support Analyst, Fluent French to join their team on a permanent basis in London. The Trade Support Analyst you will be supporting the Sales team by assisting with client relations, reporting and providing general support to the team. Key Responsibilities: Sales Contract input & management. Reconciling trade input to in-house trade system. Position Maintenance update daily purchase and sales positions, global stock positions. Reporting of trading positions. General sales/trade administration. Contribute to developing innovative ways to improve procedure and efficiencies. Updating and maintaining physical cover sheet. Understand the market by learning about the current marketplace and contribute to the team. Skills & Experience: Educated to Degree level in business or any related field or A 'Levels plus equivalent experience. Minimum 1 years work experience within a supply chain, trade, business or related area. Proven knowledge of commodities or agricultural/food sector including understanding of market. Excellent Excel and spreadsheet skills together with excellent numeracy skills and attention to detail. French language skills would be an advantage. For more information on this role please contact Judith Webb by sending your CV and quoting ref 16852JW.

Our client, a financial institution based in London is recruiting a Fluent Mandarin Treasury Dealer to join their team on a permanent basis. The successful candidate will be a highly driven, career-minded individual who has excellent knowledge of trading and investment Responsibilities: Manage Security Investment Portfolio, search new issues and complete credit report and review when required. Manage FX and/or derivatives positions for internal ALM purpose or for client driven transactions. Manage cash flow and money market transactions, including regular liquidity scenario analysis, monitoring liquid asset buffers, analysis and oversight to liquidity usage, seeking cost saving opportunities. Perform market analysis and research, provide internal training if required. Assist to implement relevant compliance and risk management work Assist with all activities assigned by the department head. Communicate and work with other departments to promote products or solutions, system enhancements. Skills and knowledge: At least 5 years banking treasury experience Hands-on using analytical tools and professional trading applications Bachelor's degree or above, majoring in Finance, Economics, or Engineering/Maths, strong mathematics / quantitative concentration Goal-oriented and flexible when job function rotation is required Fluency in English and Mandarin is a must. Familiar with formal business writing. Unfortunately, our client cannot provide sponsorship and therefore only applicants that have eligibility to work in the UK for 3+ years in the future will be considered.

This role would suit someone who has a minimum 1 year work experience in a Commodities sales role. Unfortunately, our client cannot provide sponsorship and therefore only applicants that have eligibility to work in the UK for 3+ years in the future will be considered. Our client, a commodities trading company, is looking for a Sales Representative (Commodities) to join their team on a permanent basis in London. As Sales representative, your main responsibilities are to focus on the European market and work to connect Commodity Companies as well as ensure services and products match customer needs. Key Responsibilities: Manage sales across EU and client relationships including: existing customers, growing portfolio of new customers, produce quotes, generating sales contracts. Coordinate with Traffic/Logistics for post sales/delivery satisfaction. Review and update sales presentations/tools depending on type of sales outlet or trade factor Update management by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. Understand the market by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques. Understand the value chain process from our origins to understand and be able to explain the complexity and value add of services. Analyse sales and understand opportunities to maximize profit Business analysis including month end closing analysis of sales, operations and overheads Recommend changes in products, service, and policy by evaluating results and competitive developments. Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. Skills & Experience: A minimum 1 year work experience in a commodities sales role. Excellent communication skills with fluent English and French (basic Spanish would also be a plus). For more information on this role please contact Judith Webb by sending your CV and quoting ref 16853JW.

It is essential that all candidates applying have a minimum 3 years proven UK work experience. Sponsorship will not be available for this position, therefore 3+ years on visa eligibility to work in UK is essential. Our client is looking for a Fluent Mandarin Credit Analyst Corporate & FI to join their team on a permanent basis. The role is 5 days a week in the office. Role: To support the Deputy Head of Risk to manage credit risks while assisting in the process of putting profitable business on the books. Key Responsibilities (but not limited to): To provide high quality and independent credit risk assessments and recommendations for corporate, financial institution and sovereign counterparties, issuers and clients. To provide comprehensive and accurate credit analysis of country risks where needed. To provide technical support, advice and assistance to all Business Areas on credit related matters. To provide advice in respect of the structuring of prospective transactions and guidance in respect of the completion of credit proposals to ensure all risks are identified in an efficient manner. To maintain a keen interest and awareness of market trends in international business including key trends and events in the UK and international credit markets. To assist with arranging of local Credit Committee meetings and approvals and the presentation of credit proposals. To assist in establishing and maintaining credit risk management controls, systems and procedures that meet the requirements of the Client and external auditors. To monitor adherence to approved credit limits and to ensure that the Deputy Head of Risk is informed of all material excesses on the same working day as identified. To ensure that all credit risks are properly monitored and controlled and to ensure that the credit limits are all formally reviewed as per internal policies. To minimise the time taken between problem recognition and cash recovery. To liaise with relevant departments regarding credit risk issues and to assist reporting. To assist with the review and development of credit risk policies and procedures. Reporting and escalating material risk events, including conduct risk events and conflicts of interest, or losses. Ensuring transactions arranged are in accordance with the Tax Risk Policy and are documented in accordance with the Legal Policy and any applicable departmental procedures. Skills, Experience and Qualifications: Educated to degree and/or appropriate professional qualification level. Strong experience in analysing credit risks of all types. Exposure to Project finance or Trade finance preferred. Excellent communication skills, both written and oral, in English and Mandarin. A sound understanding of a broad range of wholesale lending products. A basic understanding of market risks and operational risks would be an advantage. For more information on this role please contact Judith Webb by sending your CV and quoting ref 16829JW.

It is essential that all applicants have 2-3 years previous RM experience gained in a financial institution. Please note, this role is not a senior RM level. Our client does not offer sponsorship, therefore 3+ years on visa eligibility to work in UK is essential. Our client, a financial institution, is recruiting a Fluent Mandarin Relationship Manager - Corporate Banking to join their team. As a Relationship Manager, you are expected to be a highly driven, career-minded individual who has excellent knowledge of corporate banking. This position provides an exciting opportunity for working within a small team and quickly adapting to cover a broad area of duties. Responsibilities include (but not limited to): Provide comprehensive support to the Corporate Banking Department to achieve departmental objectives and meet targets. Work with both the Head of Corporate Banking and colleagues, facilitate cross-border communication with both Chinese and multinational companies, with quality products and services. Provide advice to clients, negotiate and structure products and services that meet clients needs, prepare and present credit proposal/credit analysis reports for the bank; Assist clients with a wide range of requests as a direct point of contact; Initiate credit proposal, follow up the whole credit approval process of the Bank (including approval from Head Office if necessary) and implement post lending management for the managed credit portfolio. Skills/Experience: 2-3 years of practical experiences in a corporate banking RM role with a major international bank. A Bachelor degree or above in Finance or Accounting background. Fluent Mandarin A good understanding of corporate financing activities and corporate banking products and services. Working knowledge of EU Syndicated Loans. Experience of co-operating with team members in different time zones. It is essential to have previous banking experience This will be a full-time position with at least 4 days in the office. For more information on this role please contact Judith Webb quoting ref 16761JW.

On behalf of our client, we are looking to recruit a Help Desk Support, to join their team on permanent basis. This is a hybrid role with 4 days in the office, 1 day work from home (some out of hours /weekend work will be required). The purpose of the role is to provide exceptional technical support and assistance to staff members, ensuring seamless operation of desktop and laptop systems. Responsibilities include (but are not limited to): Technical Support: Provide desktop support and troubleshooting for hardware and software issues. Perform laptop mirror imaging and ensure systems are set up correctly for new users. Provide IT support to staff, handling a range of technical issues to maintain optimal operations. Communication: Effectively communicate with staff members to understand and resolve their technical issues. Liaise with the head office for advanced issues requiring additional expertise. Facilities Support: Be flexible and willing to assist with facilities-related tasks as needed. Skills and Knowledge: Strong knowledge of desktop support and troubleshooting techniques. Experience with laptop mirror imaging and familiarity with various operating systems. Degree in Information Technology, Computer Science, or a related field. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Previous experience in a similar role within the banking or finance sector is advantageous. For further information on this exciting opportunity please send a copy of your CV to Sonia Smith quoting job number 16851SS.

It is essential for all candidates to have worked within Corporate Banking with credit risk experience. Our client does not offer sponsorship, therefore 3+ years on visa eligibility to work in UK is essential. Our client, an international bank, is seeking a Fluent Mandarin Credit Risk Manager, Corporate Banking to join their team on a permanent basis. The Credit Risk Manager, Corporate Banking will assist the Head of Risk to manage a robust Credit Risk Management Framework, to ensure appropriate systems and controls are in place for measuring, managing and controlling credit risk. Also will assist with credit risk management including credit policy, credit review and approval, post-loan credit management, bad loan collection etc. to ensuring that the business has appropriate risk controls Responsibilities: Assist to provide advice on all aspects of credit risk management including ensuring that the branch has robust standards, controls and practices in place to mitigate the credit risks which could impact upon its capital, earnings, reputation, business operations, opportunities or otherwise. Assist to provide timely information on the credit portfolio performance, credit approval information, early warning signal management, and identification of risk trend through regular and ad-hoc reporting. Assist to manage the risk management committee and credit committee and support the chairperson of the above committees. Assist to delivery of the credit policy framework including branch risk appetite framework, pre-loan credit policy, credit review and approval policy, post-loan policy, internal rating model development, delegation of authority of branch etc. Help to maintain the effective communication line with HO corresponding departments on related risk issues. Assist to manage the credit review & approval process and implement the new product credit assessment including presenting to Credit Committee. Assist to manage the post loan credit review & annual review process. Ensure compliance with bank credit risk policies. Skills and experience: Degree holder. CFA / CPA qualification will be a plus. Minimum 3-5 years of Credit Risk experience in banking industry with good credit risk knowledge. Demonstrable experience in performing credit analysis for corporate customers. Ability to speak Mandarin will be an advantage but not essential. It is essential to have previous banking experience For more information please send CV in to Judith Webb job reference 16805JW.

Strong Excel spreadsheet to Macro level is essential for this position. It is essential that all applicants have previous UK work experience. Our client is looking for a LME Operations to join their team on a permanent basis. This position is a shift basis covering hours of 06:30 to 19:00. The overall purpose of the role is to participate in the daily procedures of the Operations department ensuring procedures are adhered to, time critical activities are completed and customer queries are dealt with efficiently. Key Responsibilities (but not limited to): Ensure trades are inputted, will include a mixture of manual input and semi-automated. Monitor LME SMART for any mismatches, unmatched and alleged trades. Import Trades executed on FX platform. Import Customer FX and Bullion averaging trades. Check and Agree Bullion Confirmations from ISDA Counterpart. Complete a 4 eyes check on all trades to ensure completeness of booking. Liaising with the Trading Desk to agree positions are correct at set times during the day. Reconciliations of LME Cash positions, LME Initial and Variation Margins. Perform Commodity Position Reporting reconciliation against LME Clear. Perform EMIR reconciliation for UK. Perform MIFIR Transaction Reporting function. Daily reconciliation of Client options for Open Interest and performing the necessary close out. Send out the client Margin Calls on a daily basis. Daily IB reconciliation. Daily Gross Commission income reporting to management. LME Warrants Perform Lodges and Withdrawals, Deliveries to and from, Allocation and send out invoices to clients where relevant. Respond to customer payment requests ensuring any payments do not place a customer on margin call. Treasury Record all expected payments and receipts. Perform LME Option expiry. Respond to client queries ensuring the customer receives a resolution. Respond to client audit request. Skills, Experience and Qualifications: 5 years + hands on experience in LME Operations role with direct experience of trade processing, LME matching and position reconciliations is essential. Experience processing LME Option expiries and LME warrants is essential Experience with Reconciliations. Intermediate level creating and maintaining Excel spreadsheets LME Systems such as SMART, SELECT, SWORD & MERCURY Experience using Trinity desirable. For more information on this role please contact Judith Webb by sending your CV and quoting ref 16828JW.

It is essential that all applicants have a minimum of 3 years UK work experience. Our client is looking for a Fluent Mandarin Banking Credit Analystto join their team on a permanent basis. Role: To assist the Corporate Banking and Financial Institutions Department achieve departmental objectives through the provision of comprehensive credit application and business focused administrative support click apply for full job details