Our client is a well established, yet still growing provider of SME asset finance - offering innovative and flexible finance for a broad range of assets including commercial vehicles, construction plant, engineering equipment and cars. They are currently looking to appoint an experienced asset finance sales person to cover the South West region to grow their presence through new business acquisition, and managing existing relationships Business will be sourced by directly marketing the SME sector and through building and maintaining relationships to leverage opportunities with key strategic introducer partners in the territory. Successful candidates will be experienced asset finance sales professionals who are able to self generate new business as well as managing relationships on an ongoing basis to ensure repeat and referral opportunities are maximised. In addition the ability to structure and package transactions, strong communication and negotiation skills are essential.
Jun 18, 2025
Full time
Our client is a well established, yet still growing provider of SME asset finance - offering innovative and flexible finance for a broad range of assets including commercial vehicles, construction plant, engineering equipment and cars. They are currently looking to appoint an experienced asset finance sales person to cover the South West region to grow their presence through new business acquisition, and managing existing relationships Business will be sourced by directly marketing the SME sector and through building and maintaining relationships to leverage opportunities with key strategic introducer partners in the territory. Successful candidates will be experienced asset finance sales professionals who are able to self generate new business as well as managing relationships on an ongoing basis to ensure repeat and referral opportunities are maximised. In addition the ability to structure and package transactions, strong communication and negotiation skills are essential.
Lending Support Administrator London £32,000 to £37,000 plus bonus and benefits Our client is an award winning bank providing a broad range of products to their customers. Well established and based in central London they are looking to recruit a Lending Support Administrator to join their growing team. The successful candidate will support the administration of the digital banking Mortgage customers. As a Lending Support Administrator you will be expected to not only act upon customer requests but to support the wider team by being a subject matter expert in our processes and a role model in customer service. The successful candidate will be responsible for; Authorise work via 'four-eye' checking across all processes Record and rectify any errors found whilst checking, ensuring feedback is given, identifying any root causes Train, provide direction and enforce policy to help team achieve department goals Role model customer service by dealing with enquiries and queries from customers in a timely and efficient manner Ensure Customer Due Diligence (KYC/KYB) is adhered to on all new account opening including Pensions, Trusts, Business and Charity accounts Point of contact for the wider team on customer enquiries in relation to the products and processes Recommend improvements in business processes A high degree of flexibility is required as priorities will change depending on volumes of work and staffing levels available within the department You will need to be proficient in Word and Excel as well as having knowledge of KYC and CDD and ISA regulations. In the first instance please send your CV in confidence to Lucy Davies at .
Jun 18, 2025
Full time
Lending Support Administrator London £32,000 to £37,000 plus bonus and benefits Our client is an award winning bank providing a broad range of products to their customers. Well established and based in central London they are looking to recruit a Lending Support Administrator to join their growing team. The successful candidate will support the administration of the digital banking Mortgage customers. As a Lending Support Administrator you will be expected to not only act upon customer requests but to support the wider team by being a subject matter expert in our processes and a role model in customer service. The successful candidate will be responsible for; Authorise work via 'four-eye' checking across all processes Record and rectify any errors found whilst checking, ensuring feedback is given, identifying any root causes Train, provide direction and enforce policy to help team achieve department goals Role model customer service by dealing with enquiries and queries from customers in a timely and efficient manner Ensure Customer Due Diligence (KYC/KYB) is adhered to on all new account opening including Pensions, Trusts, Business and Charity accounts Point of contact for the wider team on customer enquiries in relation to the products and processes Recommend improvements in business processes A high degree of flexibility is required as priorities will change depending on volumes of work and staffing levels available within the department You will need to be proficient in Word and Excel as well as having knowledge of KYC and CDD and ISA regulations. In the first instance please send your CV in confidence to Lucy Davies at .
Operations Executive Location: London (hybrid working) Salary: £35,000 to £38,000 plus bonus and benefits Our client is an award-winning bank providing a broad range of products to their customers. Well established and based in central London, they are looking to recruit an Operations Executive to join their growing team. The successful Operations Executive will be responsible for providing administrative support of live agreements and general administrative Customer Services and In-life Operations duties. You will also be responsible for administrative support for the broker management process including onboarding and regular reviews. The successful Operations Executive will: Provide all customers with a welcome pack to UTB following the onboarding process. Ensure all AF contracts are scanned. Provide administrative support within the Customer Services team including calculating settlement figures, dealing with customer enquiries, and updating customer details. Perform bank reconciliations and post receipts correctly to the appropriate agreement. Ensure that all end of lease activity is performed accurately. Ensure all Key controls are adhered to including working within the current signature list, clear desk policy, completing compliance training within deadlines, and logging customer complaints. Challenge the relevance of established business practices and display a solutions-focused attitude to all problems faced. Ensure all welcome packs are completed and mailed within 2 weeks of receipt of activation of agreement. General file maintenance and updating Banks accounting system and information databases to enable the production of good quality management information and reporting. Assist the operations team with any administrative support as required. In the first instance, please send your CV in confidence to Lucy Davies at .
Jun 16, 2025
Full time
Operations Executive Location: London (hybrid working) Salary: £35,000 to £38,000 plus bonus and benefits Our client is an award-winning bank providing a broad range of products to their customers. Well established and based in central London, they are looking to recruit an Operations Executive to join their growing team. The successful Operations Executive will be responsible for providing administrative support of live agreements and general administrative Customer Services and In-life Operations duties. You will also be responsible for administrative support for the broker management process including onboarding and regular reviews. The successful Operations Executive will: Provide all customers with a welcome pack to UTB following the onboarding process. Ensure all AF contracts are scanned. Provide administrative support within the Customer Services team including calculating settlement figures, dealing with customer enquiries, and updating customer details. Perform bank reconciliations and post receipts correctly to the appropriate agreement. Ensure that all end of lease activity is performed accurately. Ensure all Key controls are adhered to including working within the current signature list, clear desk policy, completing compliance training within deadlines, and logging customer complaints. Challenge the relevance of established business practices and display a solutions-focused attitude to all problems faced. Ensure all welcome packs are completed and mailed within 2 weeks of receipt of activation of agreement. General file maintenance and updating Banks accounting system and information databases to enable the production of good quality management information and reporting. Assist the operations team with any administrative support as required. In the first instance, please send your CV in confidence to Lucy Davies at .
Customer Service Associate Location: London - hybrid Salary: To £30,000 plus bonus and benefits Our client is an asset finance specialist providing first-class customer service. Due to growth, they are looking to recruit a Customer Service Associate. The successful Customer Service Associate will play a critical role in delivering exceptional customer service, managing collections, and ensuring regulatory compliance throughout the life cycle of the customer journey. The ideal candidate will possess strong communication skills, a solutions-oriented mindset, and a commitment to upholding the highest standards of integrity and customer care. Responsibilities: Handling all telephone enquiries from both prospective and existing customers. Responding to customers quickly and effectively, ensuring that every customer interaction has a positive outcome. Responsible for all in-life processes, such as settlement requests, reschedules, account queries, refunds, and cash reconciliations. Liaising with internal departments assisting with both in-life requests & customer queries. Maintaining customer data to ensure it is up to date. Identifying improvements and changes that will further enhance our customer service delivery. Ensuring the service we provide is representative of company values. Complaints handling. This is an exciting opportunity to join a dynamic business during an exciting period of growth. In the first instance, please send your CV in confidence to .
Jun 16, 2025
Full time
Customer Service Associate Location: London - hybrid Salary: To £30,000 plus bonus and benefits Our client is an asset finance specialist providing first-class customer service. Due to growth, they are looking to recruit a Customer Service Associate. The successful Customer Service Associate will play a critical role in delivering exceptional customer service, managing collections, and ensuring regulatory compliance throughout the life cycle of the customer journey. The ideal candidate will possess strong communication skills, a solutions-oriented mindset, and a commitment to upholding the highest standards of integrity and customer care. Responsibilities: Handling all telephone enquiries from both prospective and existing customers. Responding to customers quickly and effectively, ensuring that every customer interaction has a positive outcome. Responsible for all in-life processes, such as settlement requests, reschedules, account queries, refunds, and cash reconciliations. Liaising with internal departments assisting with both in-life requests & customer queries. Maintaining customer data to ensure it is up to date. Identifying improvements and changes that will further enhance our customer service delivery. Ensuring the service we provide is representative of company values. Complaints handling. This is an exciting opportunity to join a dynamic business during an exciting period of growth. In the first instance, please send your CV in confidence to .