Knepp Swallows Ltd

Job Title: Shop Assistant Knepp Wilding Shop Location: Knepp Wilding Shop, West Sussex Salary: £12.50 per hour Job Type: Part Time, Contract Hours: 32 Hours minimum over 4 days a week, Monday Sunday. All applications must have the full time right to work in the UK at time of application. About the shop: Knepp Wilding Shop is a sustainable food and lifestyle retail space. We are open 9am 5pm, 7 days a week, and is the entry point to Knepp, right next to the Walkers Car Park. We have hundreds of beautiful products inspired by nature, our own organic produce grown regeneratively in our onsite market garden, and Wild Range Meat from our Rewilding Project. We are committed to being as sustainable and ethical as possible, although we are by no means perfect. About The Role: We are looking for a friendly and well-rounded retail assistant that has a passion for sustainability and delivering exceptional customer service to join our dynamic and hardworking team. You will be the face of our vibrant retail space, at the entrance to the Knepp Rewilding Project and Wilding Kitchen. You will be manning our tills and service points, answering questions about the wider project and ensuring every visitor to Knepp has a memorable experience. You will be confident in handling fresh and ambient food stock as well as lifestyle products from over 120 suppliers, keeping shelves well stocked and displays seasonal and inviting. You will be supporting with administrative tasks such as stock taking and stock record management on our till software, EPOS. If you thrive in fast, paced, busy environment whilst keeping attention to detail and love engaging with customers about nature and all things rewilding, we d love to hear from you. Key Responsibilities: Customer service: Serving customers on our stills, processing transactions, taking payment and being confident with our till software. Training will be provided with this. Answering questions about stock availability, products / suppliers and artists as well as the Rewilding Project and Knepp s other areas such as wildlife, walking routes, safari offerings, garden tours and Wildland Foundation. Create engaging customer relationships, through sharing genuine experience, personal interests and passion for wildlife and nature. Stock / Products: Ensure that the shop floor is always fully stocked through effective use of our replenishment systems. Supporting the processing of deliveries, stock management and back of house stock administration with diligence and attention to detail. Working in our warehouse, handing large crates of produce from our market garden, butchery and other suppliers. Ensuring visual merchandising and presentation of products is in line with our guidelines. Operations: Ensure all health and safety policies are always adhered to, ensuring all checklist are completed, including but not limited to, bathrooms, on-site dog wash, warehouse and the store. Training will be provided. General housekeeping in front and back of house. Supporting operations in our warehouse which acts as a distributor to other Knepp outlets. Being flexible to complete new and ad-hoc tasks in a fast paced and dynamic environment. Contribute to the continuous improvement of operations, always seeking better more efficient practices and feeding back on potential changes. Support the delivery of events in store and at the Knepp Wilding Kitchen, such as Author Talks and Art Exhibitions. Our Ideal Candidate: A strong understanding of exceptional customer service. Previous experience in a customer focused role. Knowledge of retail operations or a strong willingness to learn. You share our love of nature and our brand values. You are a people person. You genuinely like talking to others, are outgoing and approachable. You bring a sense of fun, enthusiasm and passion to everything you do and work well on your own and as part of a team, taking direction from senior team members. Adept at working under pressure and enjoys challenges. Driving licence and a vehicle for driving to and from work Working at Knepp: 20% off in Wilding Shop & Kitchen Free Camping at Knepp Campsite Complimentary Safari in our Rewilding Project Pension Statutory sick pay Free Hot Drinks Knepp Wilding is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work. To apply: Please apply through the APPLY button. Please apply by sending your CV and a short covering letter, explaining how your experience, qualities and values align with the job description and person specification. Please provide examples, and evidence from your working experience as appropriate. Candidates with the relevant experience or job titles of: Shop Assistant, Retail Assistant, Retail Sales Assistant, Retail Assistant, may also be considered for this role.

Job Title: Junior Sous Chef Location: Knepp Wilding Kitchen & Shop, Knepp Estate, Dial Post Salary: £32,500 per annum share of gratuity Job Type: Permanent, Full Time- Approximately 40 hours across five working days. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. The Knepp Rewilding Project: Knepp is a 3,500 acre estate devoted to nature conservation based pioneering rewilding principles. Using grazing animals as the drivers of habitat creation, and with the restoration of dynamic, natural water courses, the project has seen extraordinary increases in wildlife. The estate attracts hundreds of thousands of visitors a year and is the subject of a best-selling book, many newspaper articles and now a major film, released at the London Film Festival, nationwide in cinemas and now available to stream online. Please note that it is essential that applicants are able to drive as no public transport is available to our location. The Knepp Wilding Kitchen: The brand new, £4m Wilding Kitchen & Shop combines a restaurant and shop in some beautiful farm buildings on the estate and acts as a gateway for visitors who are coming to visit. The site is primarily daytime only (breakfast and lunch, seven days a week), with occasional evening events, mainly in the summer. Knepp has created a butchery, producing award-winning beef, venison and pork. As part of this new venture, the restaurant is able to showcase the best quality, wild range, organic meat, as well as produce from our new 3-acre organic market garden. Our aim is to create one of the most exciting and sustainable culinary locations in Britain, with a dedicated local and national following. The Knepp Wilding Kitchen was named runner up as the most sustainable restaurant at the National Restaurant Awards in its first year of opening and will shortly (hopefully!) be listed in the Good Food Guide. The Role: As one of our senior team you will work directly under our Head Chef, Alex Dome. The senior team are responsible for overseeing the daily operations of the kitchen, managing staff, and ensuring food quality and presentation meet the establishment's standards. They also play a crucial role in training junior chefs, managing inventory, and handling tasks like ordering and invoicing. In essence, a sous chef is a key leader, problem-solver, and a crucial support for the head chef. You will be able to take control of the pass when on duty and control of the Kitchen when agreed in the absence of the Head Chef. Job Requirements: 3 years experience in a professional kitchen Proven experience in controlling a pass and/or running a small brigade kitchen Legal to work in the UK To work weekend/s Ability to travel to our slightly rural location (i.e. by car or similar - public transport unfortunately is not practical at this time). Employee perks benefits: Staff discount Estate pension plan Wine training/tastings Team trips, safaris of the rewilding project, and annual parties Share of tips Primarily day time hours (9am-5pm) Bonus possibility Please click on the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of: Chef, Chef de Partie, Sous Chef, Commis Chef, Chef Assistant, Catering Assistant, Catering Support, Experienced Chef, Kitchen Chef, Food Preparation, Station Chef, Cook, Cook Assistant may also be considered for this role.